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- var selid = helper.request.queryString("id");
- $(document).ready(function () {
- //工单详情
- getWorkOrderDetails();
- getWorkOrderRecord();
- // 工单详情、记录切换
- $(".ckxq ul li").click(function() {
- $(this).addClass("Active").siblings().removeClass("Active");
- var i = $(this).index();
- $(".gdxq").hide();
- $(".gdxq").eq(i).show();
- if(i === 0) {
- getWorkOrderDetails();
- } else if(i === 1) {
- getWorkOrderRecord();
- }
- });
-
- //提交
- $(".repeatSubmit").click(function() {
- submitRepeatWorkOrder();
- })
- })
- // 工单详情
- function getWorkOrderDetails() {
- $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetDetails', {
- id: selid,
- token: $.cookie("token")
- }, function(result) {
- if(result.state.toLowerCase() == "success") {
- if(result.rows.length > 0) {
- var data = result.rows[0];
- $("#detailWorkOrderId").text(data.F_WorkOrderId);
- $("#detailSource").text(workOrderDetailsSourceJudge(data)); //工单来源
- $("#detailType").text(workOrderDetailsTypeJudge(data)); //工单类别
- $("#detailAreaName").html(data.F_AreaName);
- $("#detailOfficeName").text(data.F_OfficName);
- $("#detailCreateTime").text(data.F_CreateTime);
- $("#detailDealTimely").text(data.F_DealTimely); //重要级别
- $("#detailReason").text(data.F_Reason); //重要原因
- $("#detailCusName").text(data.F_CusName);
- $("#detailCusPhone").text(data.F_CusPhone);
- $("#detailAddress").text(data.F_AddRess);
- $("#detailProductType").text(data.F_ProductType); //产品代码
- $("#detailProductName").text(data.F_ProductName);
- $('#detailSpecifications').text(data.F_Specifications);
- $("#detailPRoductDate").text(data.F_ProductDate);
- $("#detailBatchNumber").text(data.F_BatchNumber);
- $("#detailManufacturer").text(data.F_Manufacturer);
- $("#detailProblemCode").text(data.F_ProblemCode); //问题代码
- $("#detailQualityProblem").text(data.F_QualityProblem);
- $("#detailNotifications").text(data.F_Notifications);
- $("#detailReceivingPerson").text(data.F_ReceivingPerson);
- $("#detailSerialNumber").text(data.F_SerialNumber);
- $("#detailState").text(workOrderDetailsStateJudge(data)); //工单状态
- $("#detailContent").text(data.F_Content);
- $("#detailDealResult").text(data.F_DealResult); //落实情况
- $("#detailDealUser").text(data.F_DealUser);
- $("#detailDealTime").text(data.F_DealTime);
- }
- }
- })
- }
- // 工单记录
- function getWorkOrderRecord() {
- //先销毁表格
- $('#workOrderRecord').bootstrapTable('destroy');
- //初始化表格,动态从服务器加载数据
- $('#workOrderRecord').bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "WorkOrder/GetDetails", //获取数据的Servlet地址
- contentType: 'application/x-www-form-urlencoded',
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 10, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [10, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) { //设置查询参数
- var param = {
- id: selid, // 工单ID
- token: $.cookie("token")
- };
- return param;
- },
- responseHandler: function(res) {
- return {
- "total": res.itemlasts.length,//总页数
- "rows": res.itemlasts //数据
- };
- },
- onLoadSuccess: function() { //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() { //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- }
- });
- }
- // 工单详情中判断工单来源的值
- function workOrderDetailsSourceJudge (data) {
- if (data.F_Source === 1) {
- return 'PC';
- } else if (data.F_Source === 2) {
- return 'APP';
- } else if (data.F_Source === 3) {
- return '微信';
- } else {
- return '';
- }
- }
- // 工单详情中工单类别返回值判断
- function workOrderDetailsTypeJudge (data) {
- if (data.F_Type === 1) {
- return '咨询';
- } else if (data.F_Type === 2) {
- return '投诉';
- } else if (data.F_Type === 3) {
- return '重复';
- } else {
- return '';
- }
- }
- // 工单详情中工单状态返回值判断
- function workOrderDetailsStateJudge (data) {
- if (data.F_State === 0) {
- return '待提交';
- } else if (data.F_State === 1) {
- return '待分派';
- } else if (data.F_State === 2) {
- return '待接单';
- } else if (data.F_State === 3) {
- return '待处理';
- } else if (data.F_State === 4) {
- return '处理中';
- } else if (data.F_State === 5) {
- return '退回待分派';
- } else if (data.F_State === 6) {
- return '退回待提交';
- } else if (data.F_State === 10) {
- return '已完成';
- } else {
- return '';
- }
- }
- // 工单记录中工单状态返回值判断
- function formatterWorkOrderRecordStatus(val, row) {
- var formatterWorkOrderRecordStatusStr = '';
- if (row.F_WoState === 0){
- formatterWorkOrderRecordStatusStr = "待提交";
- }
- if (row.F_WoState === 1){
- formatterWorkOrderRecordStatusStr = "待分派";
- }
- if (row.F_WoState === 2){
- formatterWorkOrderRecordStatusStr = "待接单";
- }
- if (row.F_WoState === 3){
- formatterWorkOrderRecordStatusStr = "待处理";
- }
- if (row.F_WoState === 4){
- formatterWorkOrderRecordStatusStr = "处理中";
- }
- if (row.F_WoState === 5){
- formatterWorkOrderRecordStatusStr = "退回待分派";
- }
- if (row.F_OptType == 6){
- formatterWorkOrderRecordStatusStr = "退回待提交";
- }
- if (row.F_OptType == 10){
- formatterWorkOrderRecordStatusStr = "已完成";
- }
- return formatterWorkOrderRecordStatusStr;
- }
- // 提交重复工单
- function submitRepeatWorkOrder () {
- var laye = layer.confirm("您确定要提交重复工单吗?", {
- btn: ["确定", "取消"]
- }, function () {
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "WorkOrder/Repeat",
- async: true,
- dataType: "json",
- data: {
- token: $.cookie("token"),
- orderid: selid,
- isbj: 1
- },
- success: function (data) {
- if (data.state.toLowerCase() == 'success') {
- layer.msg("标记重复工单成功!");
- //工单列表
- parent.$("#workorderlist").bootstrapTable('refresh');
- //历史工单列表
- parent.$("#orderlist").bootstrapTable('refresh');
- //工单详情
- getWorkOrderDetails();
- getWorkOrderRecord();
- } else {
- layer.msg("标记重复工单失败!");
- }
- }
- });
- }, function(){
- layer.close(laye)
- })
- }
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