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WorkOrder.js 28KB

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  1. var selid;//工单ID
  2. $(document).ready(function() {
  3. initTable();
  4. $(".ss").click(function() {
  5. initTable();
  6. $(".Closed").trigger('click');
  7. })
  8. $('.plasechoce').click(function() {
  9. $(this).parent().siblings('input').val('');
  10. })
  11. // 工单详情、记录切换
  12. $(".ckxq ul li").click(function() {
  13. $(this).addClass("Active").siblings().removeClass("Active");
  14. var i = $(this).index();
  15. $(".gdxq").hide();
  16. $(".gdxq").eq(i).show();
  17. if(i === 0) {
  18. getWorkOrderDetails();
  19. } else if(i === 1) {
  20. getWorkOrderRecord();
  21. }
  22. });
  23. $(".Closed").click(function() {
  24. $(".ckxq").addClass("Hidens");
  25. });
  26. $("input[name='ltype']").click(function() {
  27. var val = $("input[name='ltype']:checked").val();
  28. if(val == '0') {
  29. $(".js").show();
  30. } else if(val == '1') {
  31. $(".js").hide();
  32. }
  33. })
  34. laydate.render({
  35. elem: '#greetingTimes',
  36. range: '~',
  37. // type: 'datetime',
  38. //max : 31,
  39. // min: 0,
  40. theme: '#1ab394',
  41. });
  42. //坐席
  43. getSeating();
  44. //大区
  45. getArea();
  46. //产品代码
  47. getProductType();
  48. //生产厂家
  49. getProductFactory();
  50. //问题代码
  51. getProblemCode();
  52. //工单级别
  53. getDealTimely();
  54. var setting3 = {
  55. data: {
  56. key: {
  57. name: "F_AreaName"
  58. },
  59. simpleData: {
  60. enable: true,
  61. idKey: "F_Id",
  62. pIdKey: "F_ParentId",
  63. rootPId: 0
  64. }
  65. },
  66. callback: {
  67. onClick: changeTreeClick
  68. }
  69. }
  70. function changeTreeClick(event, treeId, treeNode) {
  71. var areaParent = treeNode.getPath();
  72. if (areaParent[1]) {
  73. areaParent1=areaParent[0].F_AreaName
  74. areaParent2=areaParent[1].F_AreaName
  75. $('#typeclass').val(areaParent1+"/"+areaParent2);
  76. $('.inps2').val(areaParent1);
  77. $('.inps3').val(areaParent2);
  78. }else{
  79. layer.msg("请选择最下级菜单");
  80. }
  81. $('.addTree1').hide();
  82. };
  83. $('.down').click(function() {
  84. if($('.treeList').css('display') == 'block') {
  85. $('.treeList').css('display', 'none')
  86. } else {
  87. $('.treeList').css('display', 'block')
  88. }
  89. })
  90. $('#typeclass').click(function() {
  91. $('.treeList').css('display', 'block')
  92. })
  93. $('.treeList').mouseleave(function() {
  94. $(this).css('display', 'none')
  95. })
  96. function getSeating() {
  97. $.ajax({
  98. type: "get",
  99. url: huayi.config.callcenter_url + "CallInScreen/GetUsers",
  100. dataType: 'json',
  101. async: true,
  102. data: {
  103. token: $.cookie("token")
  104. },
  105. success: function(data) {
  106. var Count = data.data.user;
  107. $(Count).each(function(i, n) {
  108. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo($("#userid"));
  109. })
  110. }
  111. });
  112. }
  113. })
  114. //编辑器配置
  115. KindEditor.ready(function(K) {
  116. window.changeEditor = K.create('#cl_gdnr'); //修改弹出框编辑器
  117. });
  118. var F_UserCode = localStorage.getItem('F_UserCode');
  119. // 根据重要级别判断工单颜色
  120. function View(val, row) {
  121. if (row.F_DealTimely === "Ⅰ级") {
  122. return '<div class="imgs" ><a class="xg workOrderIdColorRed" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  123. } else if (row.F_DealTimely === "Ⅱ级") {
  124. return '<div class="imgs" ><a class="xg workOrderIdColorGreen" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  125. } else if (row.F_DealTimely === "普通工单") {
  126. return '<div class="imgs" ><a class="xg" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  127. } else {
  128. return '<div class="imgs" ><a class="xg" index="' + row.CreateUser + '" onclick= getWorkOrderDetailsPage("' + row.F_Id + '") >' + val + '</a></div>';
  129. }
  130. $("#F_UserCode").val(row.CreateUser);
  131. }
  132. // 工单来源返回值判断
  133. function workOrderSourceJudge (val, row) {
  134. if (val === 1) {
  135. return '<div>PC</div>';
  136. } else if (val === 2) {
  137. return '<div>APP</div>';
  138. } else if (val === 3) {
  139. return '<div>微信</div>';
  140. } else {
  141. return '<div></div>';
  142. }
  143. }
  144. // 工单类别返回值判断
  145. function workOrderTypeJudge (val, row) {
  146. if (val === 1) {
  147. return '<div>咨询</div>';
  148. } else if (val === 2) {
  149. return '<div>投诉</div>';
  150. } else if (val === 3) {
  151. return '<div>重复</div>';
  152. } else {
  153. return '<div></div>';
  154. }
  155. }
  156. // 工单状态返回值判断
  157. function workOrderStateJudge (val, row) {
  158. if (val === 0) {
  159. return '<div>待提交</div>';
  160. } else if (val === 1) {
  161. return '<div>待分派</div>';
  162. } else if (val === 2) {
  163. return '<div>待接单</div>';
  164. } else if (val === 3) {
  165. return '<div>待处理</div>';
  166. } else if (val === 4) {
  167. return '<div>处理中</div>';
  168. } else if (val === 5) {
  169. return '<div>退回待分派</div>';
  170. } else if (val === 6) {
  171. return '<div>退回待提交</div>';
  172. } else if (val === 10) {
  173. return '<div>已完成</div>';
  174. } else {
  175. return '<div></div>';
  176. }
  177. }
  178. //格式化 字符长度 25
  179. function formatterAddressResult(val) {
  180. if(val) {
  181. var strAddressResult = decodeURIComponent(val);
  182. strAddressResult = helper.filter.filterHTMLTag(strAddressResult);
  183. if(strAddressResult.length > 25) {
  184. strAddressResult = strAddressResult.substring(0, 25) + '...';
  185. }
  186. return strAddressResult;
  187. }
  188. }
  189. //格式化 字符长度 8
  190. function formatterCharacterLength(val) {
  191. if(val) {
  192. var characterLength = decodeURIComponent(val);
  193. characterLength = helper.filter.filterHTMLTag(characterLength);
  194. if(characterLength.length > 8) {
  195. characterLength = characterLength.substring(0, 8) + '...';
  196. }
  197. return characterLength;
  198. }
  199. }
  200. //格式化 字符长度 50
  201. function formatterQualityProblemLen(val) {
  202. if(val) {
  203. var characterLength = decodeURIComponent(val);
  204. characterLength = helper.filter.filterHTMLTag(characterLength);
  205. if(characterLength.length > 50) {
  206. characterLength = characterLength.substring(0, 50) + '...';
  207. }
  208. return characterLength;
  209. }
  210. }
  211. // 获取工单详情页面
  212. function getWorkOrderDetailsPage(id) {
  213. selid = id;
  214. $(".ckxq").removeClass("Hidens");
  215. $(".ckxq ul li").eq(0).trigger("click");
  216. getWorkOrderDetails();
  217. }
  218. // 工单详情
  219. function getWorkOrderDetails() {
  220. console.log(selid,typeof(selid))
  221. $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetDetails', {
  222. id: selid,
  223. token: $.cookie("token")
  224. }, function(result) {
  225. if(result.state.toLowerCase() == "success") {
  226. if(result.rows.length > 0) {
  227. var data = result.rows[0];
  228. $("#detailWorkOrderId").text(data.F_WorkOrderId);
  229. $("#detailSource").text(workOrderDetailsSourceJudge(data)); //工单来源
  230. $("#detailType").text(workOrderDetailsTypeJudge(data)); //工单类别
  231. $("#detailAreaName").html(data.F_AreaName);
  232. $("#detailOfficeName").text(data.F_OfficName);
  233. $("#detailCreateTime").text(data.F_CreateTime);
  234. $("#detailDealTimely").text(data.F_DealTimely); //重要级别
  235. $("#detailReason").text(data.F_Reason); //重要原因
  236. $("#detailCusName").text(data.F_CusName);
  237. $("#detailCusPhone").text(data.F_CusPhone);
  238. $("#detailAddress").text(data.F_AddRess);
  239. $("#detailProductType").text(data.F_ProductType); //产品代码
  240. $("#detailProductName").text(data.F_ProductName);
  241. $('#detailSpecifications').text(data.F_Specifications);
  242. $("#detailPRoductDate").text(data.F_ProductDate);
  243. $("#detailBatchNumber").text(data.F_BatchNumber);
  244. $("#detailManufacturer").text(data.F_Manufacturer);
  245. $("#detailProblemCode").text(data.F_ProblemCode); //问题代码
  246. $("#detailQualityProblem").text(data.F_QualityProblem);
  247. $("#detailNotifications").text(data.F_Notifications);
  248. $("#detailReceivingPerson").text(data.F_ReceivingPerson);
  249. $("#detailSerialNumber").text(data.F_SerialNumber);
  250. $("#detailState").text(workOrderDetailsStateJudge(data)); //工单状态
  251. $("#detailContent").text(data.F_Content);
  252. $("#detailDealResult").text(data.F_DealResult); //落实情况
  253. $("#detailDealUser").text(data.F_DealUser);
  254. $("#detailDealTime").text(data.F_DealTime);
  255. }
  256. }
  257. })
  258. }
  259. // 工单记录
  260. function getWorkOrderRecord() {
  261. //先销毁表格
  262. $('#workOrderRecord').bootstrapTable('destroy');
  263. //初始化表格,动态从服务器加载数据
  264. $('#workOrderRecord').bootstrapTable({
  265. method: "get", //使用get请求到服务器获取数据
  266. url: huayi.config.callcenter_url + "WorkOrder/GetDetails", //获取数据的Servlet地址
  267. contentType: 'application/x-www-form-urlencoded',
  268. striped: true, //表格显示条纹
  269. pagination: true, //启动分页
  270. pageSize: 10, //每页显示的记录数
  271. pageNumber: 1, //当前第几页
  272. pageList: [10, 20, 50, 100], //记录数可选列表
  273. search: false, //是否启用查询
  274. showColumns: false, //显示下拉框勾选要显示的列
  275. showRefresh: false, //显示刷新按钮
  276. sidePagination: "server", //表示服务端请求
  277. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  278. //设置为limit可以获取limit, offset, search, sort, order
  279. queryParamsType: "undefined",
  280. queryParams: function queryParams(params) { //设置查询参数
  281. var param = {
  282. id: selid, // 工单ID
  283. token: $.cookie("token")
  284. };
  285. return param;
  286. },
  287. responseHandler: function(res) {
  288. return {
  289. "total": res.itemlasts.length,//总页数
  290. "rows": res.itemlasts //数据
  291. };
  292. },
  293. onLoadSuccess: function() { //加载成功时执行
  294. //layer.msg("加载成功");
  295. },
  296. onLoadError: function() { //加载失败时执行
  297. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  298. }
  299. });
  300. }
  301. // 工单详情中判断工单来源的值
  302. function workOrderDetailsSourceJudge (data) {
  303. if (data.F_Source === 1) {
  304. return 'PC';
  305. } else if (data.F_Source === 2) {
  306. return 'APP';
  307. } else if (data.F_Source === 3) {
  308. return '微信';
  309. } else {
  310. return '';
  311. }
  312. }
  313. // 工单详情中工单类别返回值判断
  314. function workOrderDetailsTypeJudge (data) {
  315. if (data.F_Type === 1) {
  316. return '咨询';
  317. } else if (data.F_Type === 2) {
  318. return '投诉';
  319. } else if (data.F_Type === 3) {
  320. return '重复';
  321. } else {
  322. return '';
  323. }
  324. }
  325. // 工单详情中工单状态返回值判断
  326. function workOrderDetailsStateJudge (data) {
  327. if (data.F_State === 0) {
  328. return '待提交';
  329. } else if (data.F_State === 1) {
  330. return '待分派';
  331. } else if (data.F_State === 2) {
  332. return '待接单';
  333. } else if (data.F_State === 3) {
  334. return '待处理';
  335. } else if (data.F_State === 4) {
  336. return '处理中';
  337. } else if (data.F_State === 5) {
  338. return '退回待分派';
  339. } else if (data.F_State === 6) {
  340. return '退回待提交';
  341. } else if (data.F_State === 10) {
  342. return '已完成';
  343. } else {
  344. return '';
  345. }
  346. }
  347. // 工单详情中重复工单返回值判断
  348. function workOrderDetailsDuplicateJudge (data) {
  349. if (data.F_Duplicate === 0) {
  350. return '未重复';
  351. } else if (data.F_Duplicate === 1) {
  352. return '重复';
  353. } else {
  354. return '';
  355. }
  356. }
  357. // 工单记录中工单状态返回值判断
  358. function formatterWorkOrderRecordStatus(val, row) {
  359. var formatterWorkOrderRecordStatusStr = '';
  360. if (row.F_WoState === 0){
  361. formatterWorkOrderRecordStatusStr = "待提交";
  362. }
  363. if (row.F_WoState === 1){
  364. formatterWorkOrderRecordStatusStr = "待分派";
  365. }
  366. if (row.F_WoState === 2){
  367. formatterWorkOrderRecordStatusStr = "待接单";
  368. }
  369. if (row.F_WoState === 3){
  370. formatterWorkOrderRecordStatusStr = "待处理";
  371. }
  372. if (row.F_WoState === 4){
  373. formatterWorkOrderRecordStatusStr = "处理中";
  374. }
  375. if (row.F_WoState === 5){
  376. formatterWorkOrderRecordStatusStr = "退回待分派";
  377. }
  378. if (row.F_OptType == 6){
  379. formatterWorkOrderRecordStatusStr = "退回待提交";
  380. }
  381. if (row.F_OptType == 10){
  382. formatterWorkOrderRecordStatusStr = "已完成";
  383. }
  384. return formatterWorkOrderRecordStatusStr;
  385. }
  386. // 获取当前登录人
  387. function getLoginPersonNow() {
  388. $.ajax({
  389. type: "get",
  390. url: huayi.config.callcenter_url + "UserAccount/GetNowUser",
  391. dataType: 'json',
  392. async: true,
  393. data: {
  394. token: $.cookie("token")
  395. },
  396. success: function(data) {
  397. var userRoleCode = data.data.role.F_RoleCode;
  398. // 判断角色权限
  399. authorizeOperateButton(userRoleCode)
  400. }
  401. });
  402. }
  403. //获取 userRoleCode 判断按钮权限
  404. function authorizeOperateButton(userRoleCode) {
  405. // userRoleCode = "";//测试数据
  406. //所有人均有创建和查询的功能,XTGLY-系统维护、CJGLY-超级管理员拥有所有权限
  407. $('.tool_downs').find('[authorize=yes]').hide();
  408. $('#workorderlist').find('.workOprate').hide();
  409. switch(userRoleCode) {
  410. case "XTGLY": // 系统维护
  411. case "CJGLY": // 超级管理员
  412. $('.tool_downs').find('[authorize=yes]').show();
  413. $('#workorderlist').find('.workOprate').show();
  414. break;
  415. case "JDYPTZX": // 普通坐席 创建 提交
  416. case "JDYBZZX": // 坐席班长 创建 提交
  417. $('.tool_downs').find('[id*="HY_submit"]').show(); //指派
  418. $('.tool_downs').find('[id*="HY_edit"]').show(); //修改
  419. $('.tool_downs').find('[id*="HY_mark"]').show(); //标记
  420. $('.tool_downs').find('[id*="HY_remark_"]').show(); //备注
  421. $('.tool_downs').find('[id*="HY_delete"]').show(); //删除
  422. $('.tool_downs').find('[id*="HY_return"]').hide(); //退回
  423. $('.tool_downs').find('[id*="HY_order"]').hide(); //接单
  424. $('.tool_downs').find('[id*="HY_dealWith"]').hide(); //处理
  425. $('#workorderlist').find('.workOprate1').show(); //待指派
  426. $('#workorderlist').find('.workOprate7').show(); //综合查询
  427. break;
  428. case "BSCJL": // 办事处经理 转派、退回、修改、删除、
  429. $('.tool_downs').find('[id*="HY_transfer"]').show(); //指派
  430. $('.tool_downs').find('[id*="HY_mark"]').show(); // 标记
  431. $('.tool_downs').find('[id*="HY_edit"]').hide(); // 修改
  432. $('.tool_downs').find('[id*="HY_remark_"]').hide(); //备注
  433. $('.tool_downs').find('[id*="HY_delete"]').hide(); //删除
  434. $('.tool_downs').find('[id*="HY_return"]').show(); //退回
  435. $('.tool_downs').find('[id*="HY_order"]').hide(); //接单
  436. $('.tool_downs').find('[id*="HY_dealWith"]').hide(); //处理
  437. $('#workorderlist').find('.workOprate2').show(); //待指派
  438. $('#workorderlist').find('.workOprate3').show(); //待接受
  439. $('#workorderlist').find('.workOprate4').show(); //待处理
  440. $('#workorderlist').find('.workOprate5').show(); //处理中
  441. $('#workorderlist').find('.workOprate6').show(); //已处理
  442. $('#workorderlist').find('.searchType').removeClass('W60margin').addClass('W100');
  443. break;
  444. case "YWY": //YWY-业务人员 退回/接单、处理 、修改
  445. $('.tool_downs').find('[id*="HY_transfer"]').hide(); //指派
  446. $('.tool_downs').find('[id*="HY_mark"]').show(); // 标记
  447. $('.tool_downs').find('[id*="HY_delete"]').hide(); //删除
  448. $('.tool_downs').find('[id*="HY_edit"]').hide(); //修改
  449. $('.tool_downs').find('[id*="HY_remark_"]').hide(); //备注
  450. $('.tool_downs').find('[id*="HY_dealWith"]').show(); //处理
  451. $('.tool_downs').find('[id*="HY_return"]').show();//退回
  452. $('.tool_downs').find('[id*="HY_order"]').show();//接单
  453. $('#workorderlist').find('.workOprate3').show(); //待接单
  454. $('#workorderlist').find('.workOprate4').show(); //待处理
  455. $('#workorderlist').find('.workOprate5').show(); //处理中
  456. $('#workorderlist').find('.searchType').removeClass('W60margin').addClass('W100');
  457. break;
  458. default:
  459. break;
  460. }
  461. }
  462. //格式化操作 (待提交)
  463. function formatterSubmit(val, row) {
  464. return '<ul class="tool_downs">' +
  465. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_submit_' + row.F_Id + '" onclick="btn_transfer(\'' + row.F_Id + '\', 1)" title="提交">提交</a></li>' +
  466. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  467. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  468. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_remark_' + row.F_Id + '" onclick="btn_remark(\'' + row.F_Id + '\')" title="备注">备注</a></li>' +
  469. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  470. '</ul>';
  471. }
  472. //格式化操作 (待指派)
  473. function formatterDesig(val, row) {
  474. return '<ul class="tool_downs">' +
  475. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_transfer_' + row.F_Id + '" onclick="btn_transfer(\'' + row.F_Id + '\', 2)" title="指派">指派</a></li>' +
  476. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  477. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  478. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  479. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  480. '</ul>';
  481. }
  482. //格式化操作 (待处理)
  483. function formatterOprateDispose(val, row) {
  484. return '<ul class="tool_downs">' +
  485. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_dealWith_' + row.F_Id + '" onclick="btn_dealWith(\'' + row.F_Id + '\',)" title="处理">处理</a></li>' +
  486. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_mark_' + row.F_Id + '" onclick="btn_mark(\'' + row.F_Id + '\')" title="标记">标记</a></li>' +
  487. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_edit_' + row.F_Id + '" onclick="btn_edit(\'' + row.F_Id + '\')" title="修改">修改</a></li>' +
  488. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  489. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  490. '</ul>';
  491. }
  492. //格式化操作 (已处理)
  493. function formatterProcessed(val, row) {
  494. return '<ul class="tool_downs">' +
  495. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  496. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  497. '</ul>';
  498. }
  499. //格式化操作 (处理中)
  500. function formatterProcessing(val, row) {
  501. return '<ul class="tool_downs">' +
  502. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_dealWith_' + row.F_Id + '" onclick="btn_dealWith(\'' + row.F_Id + '\')" title="处理">处理</a></li>' +
  503. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_delete_' + row.F_Id + '" onclick="btn_deleteid(\'' + row.F_Id + '\')" title="删除">删除</a></li>' +
  504. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  505. '</ul>';
  506. }
  507. //格式化操作 (综合查询)
  508. function formatterIntegratedQuery(val, row) {
  509. return '<ul class="tool_downs">' +
  510. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_remark_' + row.F_Id + '" onclick="btn_remark(\'' + row.F_Id + '\')" title="备注">备注</a></li>' +
  511. '</ul>';
  512. }
  513. //格式化操作 (待接单)
  514. function formatterReceive(val,row) {
  515. return '<ul class="tool_downs">' +
  516. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_order_' + row.F_Id + '" onclick="btn_order(\'' + row.F_Id + '\')" title="接单">接单</a></li>' +
  517. '<li><a href="javascript:;" class="aBtn" authorize="yes" id="HY_return_' + row.F_Id + '" onclick="btn_return(\'' + row.F_Id + '\')" title="退回">退回</a></li>' +
  518. '</ul>';
  519. }
  520. //指派工单,提交工单
  521. function btn_transfer(id, type) {
  522. if (type === 1) {
  523. var title = "提交工单";
  524. var areaTransfer = ['50%', '50%'];
  525. } else if (type === 2) {
  526. var title = "指派工单";
  527. var areaTransfer = ['40%', '45%'];
  528. }
  529. layer.open({
  530. type: 2,
  531. title: title,
  532. maxmin: true, //开启最大化最小化按钮
  533. area: areaTransfer,
  534. content: "../WorkOrder/WorkOrderTransfer.html?id=" + id + "&type=" + type,
  535. });
  536. }
  537. //修改工单
  538. function btn_edit(val) {
  539. var id = val;
  540. layer.open({
  541. type: 2,
  542. title: '修改工单',
  543. maxmin: true, //开启最大化最小化按钮
  544. area: ['80%', '90%'],
  545. content: '../WorkOrder/Xga.html?id=' + id
  546. // content: 'addZhiShiKuManger.html?addId=' + id + '&addPid='+ pid +'&addName='+ name +''
  547. });
  548. }
  549. //备注
  550. function btn_remark(val) {
  551. var id = val;
  552. layer.open({
  553. type: 2,
  554. title: '备注',
  555. maxmin: true, //开启最大化最小化按钮
  556. area: ['40%', '40%'],
  557. content: '../WorkOrder/WorkOrderRemark.html?id=' + id
  558. });
  559. }
  560. //标记工单
  561. function btn_mark(val) {
  562. var id = val;
  563. layer.open({
  564. type: 2,
  565. title: '标记工单',
  566. maxmin: true, //开启最大化最小化按钮
  567. area: ['40%', '30%'],
  568. content: '../WorkOrder/WorkOrderMark.html?id=' + id
  569. });
  570. }
  571. //接收工单
  572. function btn_order(id) {
  573. layer.confirm('确认要接单吗?', {
  574. btn: ['是', '否'] //按钮
  575. }, function() {
  576. $.post(huayi.config.callcenter_url + 'WorkOrder/SureWorkOrder', {
  577. id: id,
  578. "token": $.cookie("token")
  579. }, function(result) {
  580. result = $.parseJSON(result);
  581. if(result.state.toLowerCase() == "success") {
  582. layer.msg("接单成功");
  583. initTable();
  584. }
  585. })
  586. });
  587. }
  588. //处理工单
  589. function btn_dealWith(id) {
  590. layer.open({
  591. type: 2,
  592. title: '处理工单',
  593. maxmin: true, //开启最大化最小化按钮
  594. area: ['35%', '45%'],
  595. content: "../WorkOrder/WorkOrderDealWith.html?id=" + id
  596. });
  597. }
  598. //退回工单
  599. function btn_return(id){
  600. layer.open({
  601. type: 2,
  602. title: '退回工单',
  603. maxmin: true, //开启最大化最小化按钮
  604. area: ['40%', '40%'],
  605. content: "../WorkOrder/WorkOrderReturn.html?id=" + id
  606. });
  607. }
  608. //删除
  609. function btn_deleteid(id) {
  610. layer.confirm('确定删除当前记录?', {
  611. btn: ['是', '否'] //按钮
  612. }, function(index) {
  613. /*执行删除*/
  614. $.ajax({
  615. type: "get",
  616. url: huayi.config.callcenter_url + "WorkOrder/DelWorkOrder",
  617. dataType: 'json',
  618. async: true,
  619. data: {
  620. ids: id,
  621. token: $.cookie("token")
  622. },
  623. success: function(data) {
  624. layer.msg("删除成功!");
  625. $('#workorderlist').bootstrapTable('refresh');
  626. $('#workorderlist_').bootstrapTable('refresh');
  627. layer.close(index);
  628. initTable();
  629. }
  630. });
  631. });
  632. }
  633. /*
  634. * 搜索功能
  635. * 大区
  636. * 办事处
  637. * 产品代码
  638. * 生产厂家
  639. * 问题代码
  640. * 通知人
  641. * 工单级别
  642. */
  643. //大区
  644. function getArea() {
  645. $("#searchArea").empty();
  646. $("#searchArea").append('<option selected="selected" value="">请选择大区</option>');
  647. $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
  648. "token": $.cookie("token"),
  649. pid: 1,
  650. F_Layer: 1,
  651. }, function (data) {
  652. if (data.state.toLowerCase() == "success") {
  653. var content = data.data;
  654. $(content).each(function (i, n) {
  655. $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo($("#searchArea"));
  656. })
  657. }
  658. })
  659. }
  660. //办事处
  661. function getOffice() {
  662. $("#searchOffice").empty();
  663. $("#searchOffice").append('<option selected="selected" value="">请选择办事处</option>');
  664. $.getJSON(huayi.config.callcenter_url + "Department/GetCusAreaList", {
  665. "token": $.cookie("token"),
  666. F_Layer:2,
  667. pid:$("#searchArea").val(),
  668. }, function (data) {
  669. if (data.state.toLowerCase() == "success") {
  670. var content = data.data;
  671. $(content).each(function (i, n) {
  672. $("<option value='" + n.F_DeptId + "'>" + n.F_DeptName + "</option>").appendTo($("#searchOffice"));
  673. })
  674. }
  675. })
  676. }
  677. //获取所在区域办事处
  678. $("#searchArea").on("change", function() {
  679. getOffice();
  680. getSubmitter();
  681. })
  682. //产品代码
  683. function getProductType() {
  684. $.ajax({
  685. type: "get",
  686. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  687. dataType: 'json',
  688. async: true,
  689. data: {
  690. token: $.cookie("token"),
  691. flag: "CPDM"
  692. },
  693. success: function(data) {
  694. var Count = data.data;
  695. $(Count).each(function(i, n) {
  696. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchProductType"));
  697. })
  698. }
  699. });
  700. }
  701. //生产厂家
  702. function getProductFactory() {
  703. $("#searchManufacturerDataList").empty();
  704. $("#searchManufacturerDataList").append('<option value="不清"></option>');
  705. $.getJSON(huayi.config.callcenter_url + "EquipmentNumber/GetList", {
  706. "token": $.cookie("token"),
  707. keywords: "",
  708. pageindex: "1",
  709. pagesize: "200",
  710. }, function (data) {
  711. if (data.state.toLowerCase() == "success") {
  712. var content = data.rows;
  713. $(content).each(function (i, n) {
  714. $("#searchManufacturerDataList").append('<option value="'+ n.F_Production + '">');
  715. })
  716. }
  717. })
  718. }
  719. //通知人
  720. function getSubmitter() {
  721. $("#searchNotifications").empty();
  722. $("#searchNotifications").append('<option selected="selected" value="" deptId="">请选择通知人</option>');
  723. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetList", {
  724. "token": $.cookie("token"),
  725. type: 1,
  726. dptid: $("#searchArea").val(),
  727. }, function (data) {
  728. var content = data.rows;
  729. $(content).each(function (i, n) {
  730. $("<option value='" + n.F_UserName + "'deptId='" + n.F_DeptId + "'>" + n.F_UserName + "</option>").appendTo($("#searchNotifications"));
  731. })
  732. })
  733. }
  734. // 问题代码
  735. function getProblemCode() {
  736. $.ajax({
  737. type: "get",
  738. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  739. dataType: 'json',
  740. async: true,
  741. data: {
  742. token: $.cookie("token"),
  743. flag: "WTDM"
  744. },
  745. success: function(data) {
  746. var Count = data.data;
  747. $(Count).each(function(i, n) {
  748. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchProblemCode"));
  749. })
  750. }
  751. });
  752. }
  753. // 工单级别
  754. function getDealTimely() {
  755. $.ajax({
  756. type: "get",
  757. url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
  758. dataType: 'json',
  759. async: true,
  760. data: {
  761. token: $.cookie("token"),
  762. flag: "GDDJ"
  763. },
  764. success: function(data) {
  765. var Count = data.data;
  766. $(Count).each(function(i, n) {
  767. $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#searchDealTimely"));
  768. })
  769. }
  770. });
  771. }
  772. // 按回车搜索
  773. document.onkeydown = function (e) {
  774. var theEvent = window.event || e;
  775. var code = theEvent.keyCode || theEvent.which || theEvent.charCode;
  776. if (code == 13) {
  777. initTable();
  778. }
  779. }
  780. // 导出
  781. function dcexcel(state) {
  782. var token = $.cookie("token");
  783. var code = $("#searchCode").val(); //工单编号
  784. var area = $("#searchArea").val(); //大区
  785. var office = $("#searchOffice").val(); //办事处
  786. var starttime = $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0]; //开始时间
  787. var endtime = $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1]; //结束时间
  788. var productType = $("#searchProductType").val(); //产品代码
  789. var productDate = $("#searchProductDate").val(); //生产日期
  790. var batchNumber = $("#searchBatchNumber").val(); //产品编码
  791. var manufacturer = $("#searchManufacturer").val(); //生产厂家
  792. var problemCode = $("#searchProblemCode").val(); //问题代码
  793. var notifications = $("#searchNotifications").val(); //通知人
  794. var type = $("#searchOrderType").val(); //工单类别
  795. var duplicate = $("#searchOrderRepeat").val();//重复工单
  796. var dealTimely = $("#searchDealTimely").val(); // 工单级别
  797. var see = $("#searchSee").val(); // 处理专员是否只查看负责区域单子
  798. var isdc = 2;
  799. var url = huayi.config.callcenter_url + "WorkOrder/GetList?token=" + token;
  800. url += "&state=" + state + "&code=" + code + "&area=" + area + "&office=" + office + "&starttime=" + starttime
  801. + "&endtime=" + endtime + "&productType=" + productType + "&productDate=" + productDate + "&batchNumber=" + batchNumber
  802. + "&manufacturer=" + manufacturer + "&problemCode=" + problemCode + "&notifications=" + notifications
  803. + "&type=" + type + "&duplicate=" + duplicate + "&dealTimely=" + dealTimely + "&see=" + see + "&isdc=" + isdc;
  804. window.location.href = url;
  805. }