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WorkOrderProcessing.html 15KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>处理中工单</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7. <script src="../Script/Common/huayi.load.js"></script>
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link rel="stylesheet" href="../js/comboSelect/combo.select.css" />
  11. <link href="../css/init.css" rel="stylesheet" />
  12. <link href="../css/WorkOrder/Search.css" rel="stylesheet">
  13. <style>
  14. .time-box {
  15. display: inline-block;
  16. position: relative;
  17. }
  18. .search_time {
  19. width: 228px!important;
  20. }
  21. .W100 .th-inner {
  22. width:100px !important;
  23. }
  24. .W160 .th-inner {
  25. width:160px !important;
  26. }
  27. .W220 .th-inner {
  28. width:220px !important;
  29. }
  30. .W220{
  31. width:220px !important;
  32. }
  33. .toolBox{
  34. height: 95px;
  35. }
  36. .form-inline{
  37. margin-bottom: 10px;
  38. }
  39. </style>
  40. </head>
  41. <body class="gray-bg">
  42. <div class="daoHang clearfix">
  43. <div class="dhLeft">
  44. <sapn><i class="syIcon"></i>位置:
  45. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  46. <a href="javaScript:;">工单管理</a>&gt;
  47. <a href="" class="nowPosition">已处理工单</a>
  48. </sapn>
  49. </div>
  50. <div class="dhRight">
  51. <a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
  52. </div>
  53. </div>
  54. <div class="wrapper wrapper-content animated fadeInRight">
  55. <div class="toolBox">
  56. <div class="th-bar clearfix">
  57. <div class="pull-left">
  58. <div class="form-inline">
  59. <div class="form-group">
  60. <select class="form-control" id="searchOrderSource">
  61. <option value="">请选择工单来源</option>
  62. <option value="1">PC</option>
  63. <option value="2">APP</option>
  64. <option value="3">微信</option>
  65. </select>
  66. </div>
  67. <div class="form-group">
  68. <select class="form-control" id="searchOrderType">
  69. <option value="">请选择工单类型</option>
  70. <option value="1">咨询</option>
  71. <option value="2">投诉</option>
  72. </select>
  73. </div>
  74. <div class="time-box form-group">
  75. <i class="tub fa fa-calendar"></i>
  76. <input class="form-control search_time" type="text" id="greetingTimes" placeholder="请选择时间">
  77. </div>
  78. <div class="time-box form-group">
  79. <select class="form-control" id="searchSee">
  80. <option value="">选择只查看负责区域单子</option>
  81. <option value="0">所有</option>
  82. <option value="1">管理区域</option>
  83. </select>
  84. </div>
  85. <div class="time-box form-group">
  86. <input class="form-control" type="text" id="searchCode" placeholder="请输入工单号">
  87. </div>
  88. </div>
  89. <div class="form-inline">
  90. <div class="time-box form-group">
  91. <input class="form-control" type="text" id="searchCusName" placeholder="请输入来电人姓名">
  92. </div>
  93. <div class="time-box form-group">
  94. <input class="form-control" type="text" id="searchCusPhone" placeholder="请输入来电人电话">
  95. </div>
  96. <div class="time-box form-group">
  97. <input class="form-control" type="text" id="searchCreateBy" placeholder="请输入创建人">
  98. </div>
  99. <div class="time-box form-group">
  100. <select class="form-control" id="searchDealTimely">
  101. <option value="">请选择重要级别</option>
  102. </select>
  103. </div>
  104. <!--<div class="time-box form-group">
  105. <input class="form-control" type="text" id="searchKeyWords" placeholder="模糊搜索">
  106. </div>-->
  107. <div class="time-box form-group">
  108. <input class="form-control" type="text" id="searchTouser" placeholder="处理人">
  109. </div>
  110. </div>
  111. </div>
  112. <div class="pull-right">
  113. <button class="btns ss">搜索</button>
  114. </div>
  115. </div>
  116. </div>
  117. <div style="width: 100%;padding: 10px;" id="ces">
  118. <table id="workorderlist" class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  119. <thead>
  120. <tr>
  121. <th data-field="F_SerialNumber" data-class="W100" data-align="center">序号</th>
  122. <th data-field="F_WorkOrderId" data-class="W160" data-formatter="View" data-align="center">工单编号</th>
  123. <th data-field="F_Source" data-class="W100" data-formatter="workOrderSourceJudge" data-align="center">工单来源</th>
  124. <th data-field="F_Type" data-formatter="workOrderTypeJudge" data-align="center">工单类别</th>
  125. <th data-field="F_State" data-class="W100" data-formatter="workOrderStateJudge" data-align="center">工单状态</th>
  126. <th data-field="F_AreaName" data-class="W100" data-align="center">区域</th>
  127. <th data-field="F_OfficName" data-class="W100" data-align="center">办事处</th>
  128. <th data-field="F_CreateTime" data-class="W100" data-align="center">创建时间</th>
  129. <th data-field="F_DealTimely" data-class="W100" data-formatter="workOrderDealTimelyJudge" data-align="center">重要级别</th>
  130. <th data-field="F_Reason" data-class="W100" data-formatter="workOrderReasonJudge" data-align="center">原因</th>
  131. <th data-field="F_CusName" data-class="W100" data-align="center">来电人姓名</th>
  132. <th data-field="F_CusPhone" data-class="W100" data-align="center">来电人电话</th>
  133. <th data-field="F_AddRess" data-class="W100" data-align="center">地址</th>
  134. <th data-field="F_ProductType" data-class="W100" data-formatter="workOrderProductTypeJudge" data-align="center">产品代码</th>
  135. <th data-field="F_ProductName" data-class="W100" data-align="center">产品名称</th>
  136. <th data-field="F_Specifications" data-class="W100" data-align="center">规格</th>
  137. <th data-field="F_ProductDate" data-class="W100" data-align="center">生产日期</th>
  138. <th data-field="F_BatchNumber" data-class="W100" data-align="center">产品编码</th>
  139. <th data-field="F_Manufacturer" data-class="W100" data-align="center">生产厂家</th>
  140. <th data-field="F_ProblemCode" data-class="W100" data-align="center">问题代码</th>
  141. <th data-field="F_QualityProblem" data-class="W100" data-align="center">质量问题</th>
  142. <th data-field="F_Notifications" data-class="W100" data-align="center">通知人</th>
  143. <th data-field="F_ReceivingPerson" data-class="W100" data-align="center">接听人</th>
  144. <th data-field="F_ImplementationSituation" data-class="W100" data-align="center">落实情况</th>
  145. <th data-field="F_Duplicate" data-class="W100" data-formatter="workOrderDuplicateJudge" data-align="center">重复工单</th>
  146. <th data-field="F_DealResult" data-class="W100" data-align="center">处理结果</th>
  147. <th data-field="F_DealUser" data-class="W100" data-align="center">处理人</th>
  148. <th data-field="F_DealTime" data-class="W100" data-align="center">处理时间</th>
  149. <th data-field="F_Returnnote" data-class="W100" data-align="center">退回说明</th>
  150. <th data-field="F_Content" data-class="W160" data-align="center">备注</th>
  151. <th data-field="F_WorkOrderId" data-class="workOprate workOprate5 W220" data-formatter="formatterProcessing" data-align="center">操作</th>
  152. </tr>
  153. </thead>
  154. </table>
  155. </div>
  156. <!--查看详情-->
  157. <div class="ckxq Hidens">
  158. <ul class="clearfix ckxq_ul">
  159. <li class="Active">工单详情</li>
  160. <li>工单记录</li>
  161. <span class="Closed">×</span>
  162. </ul>
  163. <div class="gdxq">
  164. <div class="">
  165. <table id="gdxq_table" border="0" class="table table-bordered table-hover " style="width: 100%;">
  166. <tbody class="tbodys">
  167. <tr>
  168. <th>工单编号:</th>
  169. <td>
  170. <span id="detailWorkOrderId"></span>
  171. </td>
  172. <th>工单来源:</th>
  173. <td>
  174. <span id="detailSource"></span>
  175. </td>
  176. <th>工单类型:</th>
  177. <td>
  178. <span id="detailType"></span>
  179. </td>
  180. </tr>
  181. <tr>
  182. <th>大区:</th>
  183. <td>
  184. <span id="detailAreaName"></span>
  185. </td>
  186. <th>办事处:</th>
  187. <td>
  188. <span id="detailOfficeName"></span>
  189. </td>
  190. <th>投诉时间:</th>
  191. <td>
  192. <span id="detailCreateTime"></span>
  193. </td>
  194. </tr>
  195. <tr>
  196. <th>重要级别:</th>
  197. <td>
  198. <span id="detailDealTimely"></span>
  199. </td>
  200. <th>原因:</th>
  201. <td>
  202. <span id="detailReason"></span>
  203. </td>
  204. </tr>
  205. <tr>
  206. <th>来电人姓名:</th>
  207. <td>
  208. <span id="detailCusName"></span>
  209. </td>
  210. <th>来电人电话:</th>
  211. <td>
  212. <span id="detailCusPhone"></span>
  213. </td>
  214. </tr>
  215. <tr>
  216. <th>地址:</th>
  217. <td>
  218. <span id="detailAddress"></span>
  219. </td>
  220. <th>产品代码:</th>
  221. <td>
  222. <span id="detailProductType"></span>
  223. </td>
  224. <th>产品名称:</th>
  225. <td>
  226. <span id="detailProductName"></span>
  227. </td>
  228. </tr>
  229. <tr>
  230. <th>规格:</th>
  231. <td>
  232. <span id="detailSpecifications"></span>
  233. </td>
  234. <th>生产日期:</th>
  235. <td>
  236. <span id="detailPRoductDate"></span>
  237. </td>
  238. <th>产品编码:</th>
  239. <td>
  240. <span id="detailBatchNumber"></span>
  241. </td>
  242. </tr>
  243. <tr>
  244. <th>生产厂家:</th>
  245. <td>
  246. <span id="detailManufacturer"></span>
  247. </td>
  248. <th>问题代码:</th>
  249. <td>
  250. <span id="detailProblemCode"></span>
  251. </td>
  252. <th>质量问题:</th>
  253. <td>
  254. <span id="detailQualityProblem"></span>
  255. </td>
  256. </tr>
  257. <tr>
  258. <th>通知人:</th>
  259. <td>
  260. <span id="detailNotifications"></span>
  261. </td>
  262. <th>接听人:</th>
  263. <td>
  264. <span id="detailReceivingPerson"></span>
  265. </td>
  266. <th>落实情况:</th>
  267. <td>
  268. <span id="detailImplementationSituation"></span>
  269. </td>
  270. </tr>
  271. <tr>
  272. <th>序号:</th>
  273. <td>
  274. <span id="detailSerialNumber"></span>
  275. </td>
  276. <th>工单状态:</th>
  277. <td>
  278. <span id="detailState"></span>
  279. </td>
  280. <th>重复工单:</th>
  281. <td>
  282. <span id="detailDuplicate"></span>
  283. </td>
  284. </tr>
  285. <tr>
  286. <th>处理结果:</th>
  287. <td>
  288. <span id="detailDealResult"></span>
  289. </td>
  290. <th>处理人:</th>
  291. <td>
  292. <span id="detailDealUser"></span>
  293. </td>
  294. <th>处理时间:</th>
  295. <td>
  296. <span id="detailDealTime"></span>
  297. </td>
  298. </tr>
  299. <tr>
  300. <th>接听人:</th>
  301. <td colspan="5" id="conTent">
  302. </td>
  303. </tr>
  304. <tr>
  305. <th>备注:</th>
  306. <td colspan="5" id="detailContent">
  307. </td>
  308. </tr>
  309. </tbody>
  310. </table>
  311. </div>
  312. </div>
  313. <div class="gdxq" style="display:none;">
  314. <div class="">
  315. <table id="workOrderRecord" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  316. <thead>
  317. <tr>
  318. <th data-field="F_WoState" data-width="20%" data-align="left" data-formatter="formatterWorkOrderRecordStatus">工单状态</th>
  319. <th data-field="F_OptContent" data-align="left">内容</th>
  320. <th data-field="F_CreateTime" data-width="10%" data-align="center">创建时间</th>
  321. </tr>
  322. </thead>
  323. </table>
  324. </div>
  325. </div>
  326. </div>
  327. </div>
  328. <script src="../js/zTree/jquery.ztree.core.js"></script>
  329. <script src="../js/kindeditor/kindeditor.js"></script>
  330. <script src="../js/kindeditor/lang/zh_CN.js"></script>
  331. <script src="../js/WorkOrder/WorkOrder.js"></script>
  332. <script src="../js/laydate/laydate.js"></script>
  333. <script src="../js/comboSelect/jquery.combo.select.js"></script>
  334. <script>
  335. $(document).ready(function() {
  336. laydate.render({
  337. elem: '#greetingTimes',
  338. range: '~',
  339. theme: '#1ab394',
  340. });
  341. })
  342. function initTable() {
  343. //先销毁表格
  344. $('#workorderlist').bootstrapTable('destroy');
  345. //初始化表格,动态从服务器加载数据
  346. $("#workorderlist").bootstrapTable({
  347. method: "get", //使用get请求到服务器获取数据
  348. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  349. contentType: 'application/x-www-form-urlencoded',
  350. striped: true, //表格显示条纹
  351. pagination: true, //启动分页
  352. pageSize: 10, //每页显示的记录数
  353. pageNumber: 1, //当前第几页
  354. pageList: [10, 20, 50, 100], //记录数可选列表
  355. search: false, //是否启用查询
  356. showColumns: false, //显示下拉框勾选要显示的列
  357. showRefresh: false, //显示刷新按钮
  358. sidePagination: "server", //表示服务端请求
  359. fixedColumns: true,
  360. fixedNumber: 14,
  361. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  362. //设置为limit可以获取limit, offset, search, sort, order
  363. queryParamsType: "undefined",
  364. queryParams: function queryParams(params) { //设置查询参数
  365. var param = {
  366. token: $.cookie("token"),
  367. code: $("#searchCode").val(), //工单编号
  368. cusname: $("#searchCusName").val(), // 来电人姓名
  369. cusphone: $("#searchCusPhone").val(), //来电人电话
  370. createby: $("#searchCreateBy").val(),// 创建人
  371. dealTimely: $("#searchDealTimely").val(), // 重要级别
  372. starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0], //开始时间
  373. endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1], // 结束时间
  374. keywords: "", // 模糊搜索
  375. touser: $("#searchTouser").val(), // 处理人
  376. see: $("#searchSee").val(), // 处理专员是否只查看负责区域单子
  377. source: $("#searchOrderSource").val(), //工单来源
  378. type: $("#searchOrderType").val(), //工单类型
  379. state: 4, //工单状态
  380. pageindex: params.pageNumber, //页码
  381. pagesize: params.pageSize, //条数
  382. };
  383. return param;
  384. },
  385. onLoadSuccess: function() { //加载成功时执行
  386. //layer.msg("加载成功");
  387. getLoginPersonNow();
  388. },
  389. onLoadError: function() { //加载失败时执行
  390. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  391. }
  392. });
  393. }
  394. </script>
  395. </body>
  396. </html>