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ShuangHui_UI
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CallCenterWe...
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WorkOrder
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WorkOrderDis...

WorkOrderDispose.html 25KB
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  1. <!DOCTYPE html>
    2. 

  2. <html>
    3. 

  3. 	<head>
    4. 

  4. 		<meta charset="UTF-8">
    5. 

  5. 		<title>待处理工单</title>
    6. 

  6. 		<meta name="viewport" content="width=device-width, initial-scale=1.0">
    7. 

  7. 		<script src="../Script/Common/huayi.load.js"></script>
    8. 

  8. 		<script src="../Script/Common/huayi.config.js"></script>
    9. 

  9. 		<link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
    10. 

  10. 		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
    11. 

  11. 		<link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
    12. 

  12. 		<link rel="stylesheet" href="../js/comboSelect/combo.select.css" />
    13. 

  13. 		<link href="../css/init.css" rel="stylesheet" />
    14. 

  14. 		<style>
    15. 

  15. 			.time-box {
    16. 

  16. 				display: inline-block;
    17. 

  17. 				position: relative;
    18. 

  18. 			}
    19. 

  19. 			i.tub {
    20. 

  20. 				position: absolute;
    21. 

  21. 				right: 8px;
    22. 

  22. 				top: 8px;
    23. 

  23. 				font-size: 18px;
    24. 

  24. 				color: #1ab394;
    25. 

  25. 			}
    26. 

  26. 			.search_time {
    27. 

  27. 				width: 228px!important;
    28. 

  28. 			}
    29. 

  29. 			.bootstrap-select>.dropdown-toggle.bs-placeholder {
    30. 

  30. 				background-color: #ffffff!important;
    31. 

  31. 				border-color: #e5e6e7!important;
    32. 

  32. 			}
    33. 

  33. 			.filter-option {
    34. 

  34. 				color: #676b6d;
    35. 

  35. 			}
    36. 

  36. 			.bootstrap-select>.dropdown-toggle.btn-default {
    37. 

  37. 				background-color: #ffffff!important;
    38. 

  38. 				border-color: #e5e6e7!important;
    39. 

  39. 				color: #555;
    40. 

  40. 			}
    41. 

  41. 			#typeclass {
    42. 

  42. 				background: #fff;
    43. 

  43. 			}
    44. 

  44. 			.treeList {
    45. 

  45. 				top: 34px!important;
    46. 

  46. 				border: 1px solid #e5e6e7!important;
    47. 

  47. 				border-top: 0;
    48. 

  48. 				height: auto!important;
    49. 

  49. 			}
    50. 

  50. 			#TreeDemo li {
    51. 

  51. 				float: initial;
    52. 

  52. 			}
    53. 

  53. 			#ce,
    54. 

  54. 			#ces {
    55. 

  55. 				display: none;
    56. 

  56. 			}
    57. 

  57. 			.E73 {
    58. 

  58. 				background: #87eebf;
    59. 

  59. 				color: #000;
    60. 

  60. 				width: 100px;
    61. 

  61. 			}
    62. 

  62. 			.E72 {
    63. 

  63. 				width: 100px;
    64. 

  64. 			}
    65. 

  65. 			._table1>thead>tr>th {
    66. 

  66. 				text-align: right;
    67. 

  67. 				padding: 4px !important;
    68. 

  68. 				width: 25%;
    69. 

  69. 			}
    70. 

  70. 			._table1>thead>tr>td {
    71. 

  71. 				padding: 4px !important;
    72. 

  72. 				width: 25%;
    73. 

  73. 			}
    74. 

  74. 			.imgs a{
    75. 

  75. 				padding-right: 5px;
    76. 

  76. 			}
    77. 

  77. 			.inps2,.inps3{
    78. 

  78. 				display: none;
    79. 

  79. 			}
    80. 

  80. 			.W50 .th-inner {
    81. 

  81. 			    width:50px !important;
    82. 

  82. 			}
    83. 

  83. 			.W60 .th-inner {
    84. 

  84. 			    width:60px !important;
    85. 

  85. 			}
    86. 

  86. 			.W60margin .th-inner {
    87. 

  87. 			    width:60px !important;
    88. 

  88. 			    margin-right: 220px !important;
    89. 

  89. 			}
    90. 

  90. 			.W60margin{
    91. 

  91. 			    width:60px !important;
    92. 

  92. 			    text-align: left !important;
    93. 

  93. 			}
    94. 

  94. 			.W80 .th-inner {
    95. 

  95. 			    width:80px !important;
    96. 

  96. 			}
    97. 

  97. 			.W90 .th-inner {
    98. 

  98. 			    width:90px !important;
    99. 

  99. 			}
    100. 

  100. 			.W100 .th-inner {
    101. 

  101. 			    width:100px !important;
    102. 

  102. 			}
    103. 

  103. 			.W120 .th-inner {
    104. 

  104. 			    width:120px !important;
    105. 

  105. 			}
    106. 

  106. 			.W150 .th-inner {
    107. 

  107. 			    width:150px !important;
    108. 

  108. 			}
    109. 

  109. 			.W160 .th-inner {
    110. 

  110. 			    width:160px !important;
    111. 

  111. 			}
    112. 

  112. 			.W170 .th-inner {
    113. 

  113. 			    width:170px !important;
    114. 

  114. 			}
    115. 

  115. 			.W220 .th-inner {
    116. 

  116. 			   width:220px !important;
    117. 

  117. 			   position: absolute;
    118. 

  118. 			   right: 0;
    119. 

  119. 			   top: 0;
    120. 

  120. 			   border-left: 1px solid #DDDDDD ;
    121. 

  121. 			   background: #F3F3F4;
    122. 

  122. 			   height: 39px;
    123. 

  123. 			   border-bottom: 1px solid #DDDDDD;
    124. 

  124. 			}
    125. 

  125. 			.W220{
    126. 

  126. 			   width:220px !important;
    127. 

  127. 			   position: absolute;
    128. 

  128. 			   right: 0;
    129. 

  129. 			   background: #F3F3F4;	
    130. 

  130. 			   border-bottom: 1px solid #DDDDDD;
    131. 

  131. 			}
    132. 

  132. 		</style>
    133. 

  133. 	</head>
    134. 

  134. 	<body class="gray-bg">
    135. 

  135. 		<div class="daoHang clearfix">
    136. 

  136. 			<div class="dhLeft">
    137. 

  137. 				<sapn>
    138. 

  138. 					<i class="syIcon"></i>位置：
    139. 

  139. 					<a href="javaScript:;" id="ReIndex">首页</a>&gt;
    140. 

  140. 					<a href="javaScript:;">工单管理</a>&gt;
    141. 

  141. 					<a href="" class="nowPosition">待处理工单</a>
    142. 

  142. 				</sapn>
    143. 

  143. 			</div>
    144. 

  144. 			<div class="dhRight">
    145. 

  145. 				<a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
    146. 

  146. 			</div>
    147. 

  147. 		</div>
    148. 

  148. 

  149. 		<div class="wrapper wrapper-content animated fadeInRight">
    150. 

  150. 			<div class="toolBox">
    151. 

  151. 				<div class="th-bar clearfix">
    152. 

  152. 					<div class="pull-left">
    153. 

  153. 						<div class="form-inline">
    154. 

  154. 							<div class="form-group">
    155. 

  155. 								<select class="form-control selectpicker" id="orderSource" data-live-search="true">
    156. 

  156. 									<option value="">请选择工单来源</option>
    157. 

  157. 								</select>
    158. 

  158. 							</div>
    159. 

  159. 							<div class="form-group">
    160. 

  160. 								<select class="form-control selectpicker" id="orderType" data-live-search="true">
    161. 

  161. 									<option value="">请选择工单类型</option>
    162. 

  162. 								</select>
    163. 

  163. 							</div>
    164. 

  164. 							<div class="form-group">
    165. 

  165. 								<select class="form-control selectpicker" id="productTypeFilt" data-live-search="true">
    166. 

  166. 									<option value="">请选择产品类别</option>
    167. 

  167. 								</select>
    168. 

  168. 							</div>
    169. 

  169. 							
    170. 

  170. 							<!--<div class="time-box form-group">
    171. 

  171. 								<i class="tub fa fa-caret-down down" style="color: #676b6d;"></i>
    172. 

  172. 								<input class="form-control" type="text" id="typeclass" placeholder="请选择城市" readonly="readonly">
    173. 

  173. 								<input type="text" class="inps2">
    174. 

  174.                                 <input type="text" class="inps3">
    175. 

  175. 								<input type="hidden" id="typeclassId" />
    176. 

  176. 								<div class="addTree treeList">
    177. 

  177. 									<p class="plasechoce">请选择</p>
    178. 

  178. 									<ul id="TreeDemo" class="ztree">
    179. 

  179. 

  180. 									</ul>
    181. 

  181. 								</div>
    182. 

  182. 							</div>-->
    183. 

  183. 							<div class="time-box form-group">
    184. 

  184. 								<i class="tub fa fa-calendar"></i>
    185. 

  185. 								<input class="form-control search_time" type="text" id="greetingTimes" placeholder="请选择时间">
    186. 

  186. 							</div>
    187. 

  187. 							<div class="time-box form-group">
    188. 

  188. 								<input class="form-control" type="text" id="cityName" placeholder="请输入城市">
    189. 

  189. 							</div>
    190. 

  190. 							<div class="time-box form-group">
    191. 

  191. 								<input class="form-control" type="text" id="keyWord" placeholder="请输入关键字">
    192. 

  192. 							</div>
    193. 

  193. 							<div class="time-box form-group">
    194. 

  194. 								<input class="form-control" type="text" id="orderNum" placeholder="请输入工单号">
    195. 

  195. 							</div>
    196. 

  196. 						</div>
    197. 

  197. 						<!--<span style="display:none">登录时间：<input type="text" class="laydate-icon loginTime" id="startTime"/></span>-->
    198. 

  198. 					</div>
    199. 

  199. 

  200. 					<div class="pull-right">
    201. 

  201. 						<button class="btns ss">搜索</button>
    202. 

  202. 						<!--<button class="btns gjss">高级搜索</button>-->
    203. 

  203. 						<a class="btns" onclick="dcexcel(this)">导出</a>
    204. 

  204. 					</div>
    205. 

  205. 				</div>
    206. 

  206. 			</div>
    207. 

  207. 

  208. 			<div style="width: 100%;padding: 10px;" id="ce" class="customerService">
    209. 

  209. 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
    210. 

  210. 					<thead>
    211. 

  211. 						<tr style="position: relative;">
    212. 

  212. 							<th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
    213. 

  213. 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
    214. 

  214. 							<th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
    215. 

  215. 							<th data-field="F_Area"  data-formatter="characterFive" data-align="center" >区域</th>
    216. 

  216. 							<th data-field="F_Province"  data-formatter="characterFive" data-align="center">省</th>
    217. 

  217. 							<th data-field="F_City"  data-formatter="characterFive" data-align="center">市</th>
    218. 

  218. 							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
    219. 

  219. 							<th data-field="F_CusName"  data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
    220. 

  220. 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
    221. 

  221. 							<th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
    222. 

  222. 							<th data-field="F_ProductName" data-formatter="characterFive" data-align="center">产品名称</th>
    223. 

  223. 							<th data-field="F_BatchNumber" data-align="center">生产批号</th>
    224. 

  224. 							<th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
    225. 

  225. 							<th data-field="F_WorkOrderId" data-formatter="Appoint" data-align="center">操作</th>
    226. 

  226. 						</tr>
    227. 

  227. 					</thead>
    228. 

  228. 				</table>
    229. 

  229. 

  230. 			</div>
    231. 

  231. 			<div style="width: 100%;padding: 10px;" id="ces">
    232. 

  232. 				<table id="workorderlist_" class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
    233. 

  233. 					<thead>
    234. 

  234. 						<tr>
    235. 

  235. 							<th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
    236. 

  236. 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
    237. 

  237. 							<th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
    238. 

  238. 							<th data-field="F_Area" data-formatter="characterFive" data-align="center">区域</th>
    239. 

  239. 							<th data-field="F_Province" data-formatter="characterFive" data-align="center">省</th>
    240. 

  240. 							<th data-field="F_City" data-formatter="characterFive" data-align="center">市</th>
    241. 

  241. 							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
    242. 

  242. 							<th data-field="F_CusName" data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
    243. 

  243. 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
    244. 

  244. 							<th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
    245. 

  245. 							<th data-field="F_ProductName" data-formatter="characterFive" data-align="center">产品名称</th>
    246. 

  246. 							<th data-field="F_BatchNumber" data-align="center">生产批号</th>
    247. 

  247. 							<th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
    248. 

  248. 							<th data-field="F_WorkOrderId" data-formatter="Appoint" data-align="center">操作</th>
    249. 

  249. 						</tr>
    250. 

  250. 					</thead>
    251. 

  251. 				</table>
    252. 

  252. 			</div>
    253. 

  253. 			<!--查看详情-->
    254. 

  254. 			<div class="ckxq  Hidens">
    255. 

  255. 				<ul class="clearfix ckxq_ul">
    256. 

  256. 					<li class="Active">工单详情</li>
    257. 

  257. 					<li>跟进记录</li>
    258. 

  258. 					<!--<li>催办记录</li>
    259. 

  259.                     <li>评论记录</li>-->
    260. 

  260. 					<span class="Closed">×</span>
    261. 

  261. 				</ul>
    262. 

  262. 				<div class="gdxq">
    263. 

  263. 					<div class="">
    264. 

  264. 						<table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
    265. 

  265. 							<tbody class="tbodys">
    266. 

  266. 								<tr>
    267. 

  267. 									<th>工单编号：</th>
    268. 

  268. 									<td>
    269. 

  269. 										<span id="xq_gdbh"></span>
    270. 

  270. 									</td>
    271. 

  271. 									<th>工单类型：</th>
    272. 

  272. 									<td>
    273. 

  273. 										<span id="xq_gdlx"></span>
    274. 

  274. 									</td>
    275. 

  275. 									<th>投诉类型：</th>
    276. 

  276. 									<td>
    277. 

  277. 										<span id="F_complaint"></span>
    278. 

  278. 									</td>
    279. 

  279. 								</tr>
    280. 

  280. 								<tr>
    281. 

  281. 									<th>创建时间：</th>
    282. 

  282. 									<td>
    283. 

  283. 										<span id="xq_cjsj"></span>
    284. 

  284. 									</td>
    285. 

  285. 									<th>工单状态：</th>
    286. 

  286. 									<td>
    287. 

  287. 										<span id="xq_gdzt"></span>
    288. 

  288. 									</td>
    289. 

  289. 									<th>客户姓名：</th>
    290. 

  290. 									<td>
    291. 

  291. 										<span id="xq_khxm"></span>
    292. 

  292. 									</td>
    293. 

  293. 									
    294. 

  294. 								</tr>
    295. 

  295. 								<tr>
    296. 

  296. 									<th>客户电话：</th>
    297. 

  297. 									<td>
    298. 

  298. 										<span id="xq_khdh"></span>
    299. 

  299. 									</td>
    300. 

  300. 									<th>购买日期：</th>
    301. 

  301. 									<td>
    302. 

  302. 										<span id="buyDate"></span>
    303. 

  303. 									</td>
    304. 

  304. 									<th>购买地址：</th>
    305. 

  305. 									<td>
    306. 

  306. 										<span id="buyAddress"></span>
    307. 

  307. 									</td>
    308. 

  308. 								</tr>
    309. 

  309. 								<tr>
    310. 

  310. 									
    311. 

  311. 									<th>产品名称：</th>
    312. 

  312. 									<td>
    313. 

  313. 										<span id="productName"></span>
    314. 

  314. 									</td>
    315. 

  315. 									<th>产品类别：</th>
    316. 

  316. 									<td>
    317. 

  317. 										<span id="productType"></span>
    318. 

  318. 									</td>
    319. 

  319. 									<th class="snRmove">生产日期：</th>
    320. 

  320. 									<td class="snRmove">
    321. 

  321. 										<span id="productDate"></span>
    322. 

  322. 									</td>
    323. 

  323. 									
    324. 

  324. 								</tr>
    325. 

  325. 								<tr>
    326. 

  326. 									<th>生产批号：</th>
    327. 

  327. 									<td>
    328. 

  328. 										<span id="batchNumber"></span>
    329. 

  329. 									</td>
    330. 

  330. 									<th>使用日期：</th>
    331. 

  331. 									<td>
    332. 

  332. 										<span id="userDate"></span>
    333. 

  333. 									</td>
    334. 

  334. 									<th>区域：</th>
    335. 

  335. 									<td>
    336. 

  336. 										<span id="areaName"></span>
    337. 

  337. 									</td>									
    338. 

  338. 								</tr>
    339. 

  339. 								<tr>
    340. 

  340. 									<th>客诉专员：</th>
    341. 

  341. 									<td>
    342. 

  342. 										<span id="VipName"></span>
    343. 

  343. 									</td>
    344. 

  344. 									<th>专员电话：</th>
    345. 

  345. 									<td>
    346. 

  346. 										<span id="F_VipPhone"></span>
    347. 

  347. 									</td>
    348. 

  348. 									<th class="snRmove">区县：</th>
    349. 

  349. 									<td class="snRmove">
    350. 

  350. 										<span id="county"></span>
    351. 

  351. 									</td>
    352. 

  352. 									
    353. 

  353. 								</tr>
    354. 

  354. 								<tr>
    355. 

  355. 									<th class="snRmove">样品寄回：</th>
    356. 

  356. 									<td class="snRmove">
    357. 

  357. 										<span id="F_IsBack"></span>
    358. 

  358. 									</td>
    359. 

  359. 								</tr>
    360. 

  360. 								<tr>
    361. 

  361. 									<th>事件描述：</th>
    362. 

  362. 									<td colspan="5" id="conTent">
    363. 

  363. 										
    364. 

  364. 									</td>
    365. 

  365. 								</tr>
    366. 

  366. 								<tr>
    367. 

  367. 									<th>备注：</th>
    368. 

  368. 									<td colspan="5" id="remark">
    369. 

  369. 										
    370. 

  370. 									</td>
    371. 

  371. 								</tr>
    372. 

  372. 							</tbody>
    373. 

  373. 

  374. 						</table>
    375. 

  375. 					</div>
    376. 

  376. 					
    377. 

  377. 				</div>
    378. 

  378. 				<div class="gdxq" style="display:none;">
    379. 

  379. 					
    380. 

  380. 				</div>
    381. 

  381. 			</div>
    382. 

  382. 		</div>
    383. 

  383. 

  384. 		<div class="t-shade">
    385. 

  385. 			<!--处理工单-->
    386. 

  386. 			<div class="shade_k clgd ">
    387. 

  387. 				<div class="shade_title">
    388. 

  388. 					<span>处理工单<srong class="cknum"></srong></span>
    389. 

  389. 					<span class="setwin"><a>x</a></span>
    390. 

  390. 				</div>
    391. 

  391. 				<div class="shade_content">
    392. 

  392. 					<div class="dgxx_table size-13">
    393. 

  393. 						<table class="_table1 table table-bordered" border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
    394. 

  394. 							<thead>
    395. 

  395. 								<tr>
    396. 

  396. 									<th>工单编号：</th>
    397. 

  397. 									<td>
    398. 

  398. 										<span id="cl_gdbh"></span>
    399. 

  399. 									</td>
    400. 

  400. 									<th>工单类型：</th>
    401. 

  401. 									<td>
    402. 

  402. 										<span id="cl_gdlx"></span>
    403. 

  403. 									</td>
    404. 

  404. 								</tr>
    405. 

  405. 								<tr>
    406. 

  406. 									<th>客户姓名：</th>
    407. 

  407. 									<td>
    408. 

  408. 										<span id="cl_khxm"></span>
    409. 

  409. 									</td>
    410. 

  410. 

  411. 									<th>客户电话：</th>
    412. 

  412. 									<td>
    413. 

  413. 										<span id="cl_khdh"></span>
    414. 

  414. 									</td>
    415. 

  415. 								</tr>
    416. 

  416. 							</thead>
    417. 

  417. 							<tr class="ns-2">
    418. 

  418. 								<th>处理费用：</th>
    419. 

  419. 								<td colspan="3">
    420. 

  420. 									<div>&nbsp;
    421. 

  421. 										<label style="font-weight: normal;">
    422. 

  422.                                             <input type="number" style="width: 60px; padding-left: 5px;" id="dealCost" /> 
    423. 

  423.                                             &nbsp;&nbsp;元
    424. 

  424.                                         </label>
    425. 

  425. 									</div>
    426. 

  426. 								</td>
    427. 

  427. 							</tr>
    428. 

  428. 							<tr>
    429. 

  429. 								<th>处理状态：</th>
    430. 

  430. 								<td colspan="3">
    431. 

  431. 									<div class="disposeST">
    432. 

  432. 										 
    433. 

  433. 									</div>
    434. 

  434. 								</td>
    435. 

  435. 							</tr>
    436. 

  436. 							<tr class="ns-2">
    437. 

  437. 								<th>响应状态：</th>
    438. 

  438. 								<td colspan="3">
    439. 

  439. 									<div class="responseST">
    440. 

  440. 										
    441. 

  441. 									</div>
    442. 

  442. 								</td>
    443. 

  443. 							</tr>
    444. 

  444. 							<tr>
    445. 

  445. 								<th>处理结果：</th>
    446. 

  446. 								<td colspan="5">
    447. 

  447. 									<div>
    448. 

  448. 										<textarea id="dealCont" name="" rows="3" style="width:100%;"></textarea>
    449. 

  449. 									</div>
    450. 

  450. 								</td>
    451. 

  451. 							</tr>
    452. 

  452. 							<tr>
    453. 

  453. 								<th>客诉进展详述：</th>
    454. 

  454. 								<td colspan="5">
    455. 

  455. 									<div>
    456. 

  456. 										<textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
    457. 

  457. 									</div>
    458. 

  458. 								</td>
    459. 

  459. 							</tr>
    460. 

  460. 						</table>
    461. 

  461. 					</div>
    462. 

  462. 					<div class="clearfix wh_btn">
    463. 

  463. 						<input type="button" value="确定" class="btn-info" id="clgd" />
    464. 

  464. 					</div>
    465. 

  465. 				</div>
    466. 

  466. 			</div>
    467. 

  467. 		</div>
    468. 

  468. 		<script src="../js/zTree/jquery.ztree.core.js"></script>
    469. 

  469. 		<script src="../js/laydate/laydate.js"></script>
    470. 

  470. 		<script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
    471. 

  471. 		<script src="../js/comboSelect/jquery.combo.select.js"></script>
    472. 

  472. 		<script src="../js/kindeditor/kindeditor.js"></script>
    473. 

  473. 		<script src="../js/kindeditor/lang/zh_CN.js"></script>
    474. 

  474. 		<script src="../js/WorkOrder/WorkOrder.js"></script>
    475. 

  475. 		<script>
    476. 

  476. 			var selid;
    477. 

  477. 			var zpid;
    478. 

  478. 			var stype = 1;
    479. 

  479. 			
    480. 

  480. 			$(document).ready(function() {
    481. 

  481. 				laydate.render({
    482. 

  482. 					elem: '#greetingTimes',
    483. 

  483. 					range: '~',
    484. 

  484. 					theme: '#1ab394',
    485. 

  485. 					calendar: 'true'
    486. 

  486. 					//type: 'datetime',
    487. 

  487. 					//max : 31,
    488. 

  488. 					//min: 0,
    489. 

  489. 				});
    490. 

  490. //				alert(ns)
    491. 

  491. 				//处理工单
    492. 

  492. 				hideDiv();
    493. 

  493. 				function hideDiv(){
    494. 

  494. 					if(ns==2){
    495. 

  495. 						$(".ns-2").remove();
    496. 

  496. 					}
    497. 

  497. 				}
    498. 

  498. 				$.ajax({
    499. 

  499. 					type: "get",
    500. 

  500. 					url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
    501. 

  501. 					dataType: 'json',
    502. 

  502. 					async: false,
    503. 

  503. 					data: {
    504. 

  504. 						token: $.cookie("token")
    505. 

  505. 					},
    506. 

  506. 					success: function(data) {
    507. 

  507. 						if(data.state.toLowerCase() == 'success') {
    508. 

  508. 							if(data.data.groname == '思念组') {
    509. 

  509. 								$(".snRmove").remove();
    510. 

  510. 								$(".dkRmove").show();
    511. 

  511. 							} else {
    512. 

  512. 								$(".snRmove").show();
    513. 

  513. 								$(".dkRmove").remove();
    514. 

  514. 							}
    515. 

  515. 						}
    516. 

  516. 					}
    517. 

  517. 				});
    518. 

  518. 				//处理状态
    519. 

  519. 				dealState();
    520. 

  520. 				function dealState() {
    521. 

  521. 					$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
    522. 

  522. 						"token": $.cookie("token"),
    523. 

  523. 						flag: "CLZT"
    524. 

  524. 					}, function(result) {
    525. 

  525. 						result = $.parseJSON(result);
    526. 

  526. 						var Count = result.data;
    527. 

  527. 						$(Count).each(function(i, n) {
    528. 

  528.                             $('<label style="font-weight: normal; margin-right: 15px;">'+
    529. 

  529.                             '<input type="radio" value="' + n.F_DictionaryValueId
    530. 

  530. 							+ '" name="ltype"/>' + n.F_Name 
    531. 

  531. 							+ '</label>').appendTo($(".disposeST"));
    532. 

  532. 						})
    533. 

  533. 						$('.disposeST input:radio:first').attr('checked', 'checked');
    534. 

  534. 					});
    535. 

  535. 				}
    536. 

  536. 				//响应状态
    537. 

  537. 				responseState();
    538. 

  538. 				function responseState() {
    539. 

  539. 					$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
    540. 

  540. 						"token": $.cookie("token"),
    541. 

  541. 						flag: "XYZT"
    542. 

  542. 					}, function(result) {
    543. 

  543. 						result = $.parseJSON(result);
    544. 

  544. 						var Count = result.data;
    545. 

  545. 						$(Count).each(function(i, n) {
    546. 

  546. 							$('<label style="font-weight: normal; margin-right: 15px;">'+
    547. 

  547.                             '<input type="radio" value="' + n.F_DictionaryValueId
    548. 

  548. 							+ '" name="response"/>' + n.F_Name 
    549. 

  549. 							+ '</label>').appendTo($(".responseST"));
    550. 

  550. 						})
    551. 

  551. 						$('.responseST input:radio:first').attr('checked', 'checked');
    552. 

  552. 					});
    553. 

  553. 				}
    554. 

  554. 				$("#clgd").click(function() {
    555. 

  555. 					var val = $("input[name='ltype']:checked").val();
    556. 

  556. 					
    557. 

  557. 					var valRes = $("input[name='response']:checked").val();
    558. 

  558. 					
    559. 

  559. 					var dealCost;
    560. 

  560. 					if (isNaN($("#dealCost").val())) {
    561. 

  561. 						dealCost="";
    562. 

  562. 						
    563. 

  563. 					}else{
    564. 

  564. 						dealCost=$("#dealCost").val();
    565. 

  565. 					}
    566. 

  566. 					if(!val) {
    567. 

  567. 						layer.confirm('请选择处理方式！', {
    568. 

  568. 							btn: ['确定']
    569. 

  569. 						});
    570. 

  570. 						return;
    571. 

  571. 					}
    572. 

  572. 					if(val == '0') {
    573. 

  573. 						if(!$("#clbm").val()) {
    574. 

  574. 							layer.confirm('请选择接收部门！', {
    575. 

  575. 								btn: ['确定']
    576. 

  576. 							});
    577. 

  577. 							return;
    578. 

  578. 						}
    579. 

  579. 					}
    580. 

  580. 					$.post(huayi.config.callcenter_url + 'WorkOrder/DealWorkOrder', {
    581. 

  581. 						workid: zpid,
    582. 

  582. 						dealcost: dealCost*1,	//处理费用
    583. 

  583. 						dealresult:$("#dealCont").val(),//处理结果
    584. 

  584. 						dealdes: $("#cont").val(),	//客诉进展详述	
    585. 

  585. 						dealstate:val,	//处理状态
    586. 

  586. 						dealtimely:valRes,		//及时响应
    587. 

  587. 						"token": $.cookie("token")
    588. 

  588. 					}, function(result) {
    589. 

  589. 						result = $.parseJSON(result);
    590. 

  590. 						if(result.state.toLowerCase() == "success") {
    591. 

  591. 							layer.msg("处理工单成功");
    592. 

  592. 							$(".t-shade").removeClass("cx");
    593. 

  593. 							$(".clgd").removeClass("cx");
    594. 

  594. 							if(ns == 1) {
    595. 

  595. 								$('#workorderlist').bootstrapTable('refresh');
    596. 

  596. 							} else {
    597. 

  597. 								$('#workorderlist_').bootstrapTable('refresh');
    598. 

  598. 							}
    599. 

  599. 						}
    600. 

  600. 					})
    601. 

  601. 				})
    602. 

  602. 

  603. 			})
    604. 

  604. 

  605. 

  606. 			function initTable() {
    607. 

  607. 				//先销毁表格
    608. 

  608. 				$('#workorderlist').bootstrapTable('destroy');
    609. 

  609. 				//初始化表格,动态从服务器加载数据
    610. 

  610. 				$("#workorderlist").bootstrapTable({
    611. 

  611. 					method: "get", //使用get请求到服务器获取数据
    612. 

  612. 					url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
    613. 

  613. 					contentType: 'application/x-www-form-urlencoded',
    614. 

  614. 					striped: true, //表格显示条纹
    615. 

  615. 					pagination: true, //启动分页
    616. 

  616. 					pageSize: 10, //每页显示的记录数
    617. 

  617. 					pageNumber: 1, //当前第几页
    618. 

  618. 					pageList: [5, 10,20, 50, 100], //记录数可选列表
    619. 

  619. 					search: false, //是否启用查询
    620. 

  620. 					showColumns: false, //显示下拉框勾选要显示的列
    621. 

  621. 					showRefresh: false, //显示刷新按钮
    622. 

  622. 					fixedColumns: true,
    623. 

  623.                 	fixedNumber: 14,
    624. 

  624.                 	columns:[{class:'W120'},{class:'W160'},{class:'W80'}
    625. 

  625.                 	,{class:'W100'},{class:'W100'},{class:'W100'}
    626. 

  626.                 	,{class:'W170'},{class:'W100'},{class:'W120'}
    627. 

  627.                 	,{class:'W100'},{class:'W100'},{class:'W120'}
    628. 

  628.                 	,{class:'W60margin'},{class:'W220'}],
    629. 

  629. 					sidePagination: "server", //表示服务端请求
    630. 

  630. 					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
    631. 

  631. 					//设置为limit可以获取limit, offset, search, sort, order
    632. 

  632. 					queryParamsType: "undefined",
    633. 

  633. 					queryParams: function queryParams(params) { //设置查询参数
    634. 

  634. 						var param = {
    635. 

  635. 							page: params.pageNumber,
    636. 

  636. 							pagesize: params.pageSize,
    637. 

  637. 							state: 0,
    638. 

  638. 							token: $.cookie("token"),
    639. 

  639. 							source: $('#orderSource').val(), //工单来源
    640. 

  640. 							producttype:$('#productTypeFilt').val(), //产品类别
    641. 

  641. //							province:$(".inps2").val(),
    642. 

  642. 							city:$("#cityName").val(),
    643. 

  643. 							type:$("#orderType").val(), //工单类型
    644. 

  644. 							key:$('#keyWord').val(), //内容关键字
    645. 

  645. 							workid:$('#orderNum').val(), //工单号
    646. 

  646. 							starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0], //开始时间
    647. 

  647. 							endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1], //结束时间
    648. 

  648. 							userid: $('#userid').val() //坐席
    649. 

  649. 						};
    650. 

  650. 						return param;
    651. 

  651. 					},
    652. 

  652. 					onLoadSuccess: function() { //加载成功时执行
    653. 

  653. 						//layer.msg("加载成功");
    654. 

  654. 					},
    655. 

  655. 					onLoadError: function() { //加载失败时执行
    656. 

  656. 						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
    657. 

  657. 					}
    658. 

  658. 				});
    659. 

  659. 			}
    660. 

  660. 

  661. 			function initTables() {
    662. 

  662. 				//先销毁表格
    663. 

  663. 				$('#workorderlist_').bootstrapTable('destroy');
    664. 

  664. 				//初始化表格,动态从服务器加载数据
    665. 

  665. 				$("#workorderlist_").bootstrapTable({
    666. 

  666. 					method: "get", //使用get请求到服务器获取数据
    667. 

  667. 					url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
    668. 

  668. 					contentType: 'application/x-www-form-urlencoded',
    669. 

  669. 					striped: true, //表格显示条纹
    670. 

  670. 					pagination: true, //启动分页
    671. 

  671. 					pageSize: 10, //每页显示的记录数
    672. 

  672. 					pageNumber: 1, //当前第几页
    673. 

  673. 					pageList: [5, 10,20, 50, 100], //记录数可选列表
    674. 

  674. 					search: false, //是否启用查询
    675. 

  675. 					showColumns: false, //显示下拉框勾选要显示的列
    676. 

  676. 					showRefresh: false, //显示刷新按钮
    677. 

  677. 					fixedColumns: true,
    678. 

  678.                 	fixedNumber: 14,
    679. 

  679.                 	columns:[{class:'W120'},{class:'W160'},{class:'W80'}
    680. 

  680.                 	,{class:'W100'},{class:'W100'},{class:'W100'}
    681. 

  681.                 	,{class:'W170'},{class:'W100'},{class:'W120'}
    682. 

  682.                 	,{class:'W100'},{class:'W100'},{class:'W120'}
    683. 

  683.                 	,{class:'W60margin'},{class:'W220'}],
    684. 

  684. 					sidePagination: "server", //表示服务端请求
    685. 

  685. 					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
    686. 

  686. 					//设置为limit可以获取limit, offset, search, sort, order
    687. 

  687. 					queryParamsType: "undefined",
    688. 

  688. 					queryParams: function queryParams(params) { //设置查询参数
    689. 

  689. 						var param = {
    690. 

  690. 							page: params.pageNumber,
    691. 

  691. 							pagesize: params.pageSize,
    692. 

  692. 							state: 0,
    693. 

  693. 							token: $.cookie("token"),
    694. 

  694. 							source: $('#orderSource').val(), //工单来源
    695. 

  695. 							type:$("#orderType").val(), //工单类型
    696. 

  696. 							producttype:$('#productTypeFilt').val(), //产品类别
    697. 

  697. //							province:$(".inps2").val(),
    698. 

  698. 							city:$("#cityName").val(),
    699. 

  699. //							city:$(".inps3").val(),
    700. 

  700. 							key:$('#keyWord').val(), //内容关键字
    701. 

  701. 							workid:$('#orderNum').val(), //内容关键字
    702. 

  702. 							starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0], //开始时间
    703. 

  703. 							endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1], //结束时间
    704. 

  704. 							userid: $('#userid').val() //坐席
    705. 

  705. 

  706. 						};
    707. 

  707. 						return param;
    708. 

  708. 					},
    709. 

  709. 					onLoadSuccess: function() { //加载成功时执行
    710. 

  710. 						//layer.msg("加载成功");
    711. 

  711. 					},
    712. 

  712. 					onLoadError: function() { //加载失败时执行
    713. 

  713. 						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
    714. 

  714. 					}
    715. 

  715. 				});
    716. 

  716. 			}
    717. 

  717. 			//导出
    718. 

  718. 			function dcexcel(obj) {
    719. 

  719. 				var url = huayi.config.callcenter_url + "WorkOrder/GetList?isdc=1&token=" + $.cookie("token");
    720. 

  720. 				//tel来电号码 ; ltype工单状态; type工单来源;  typeclass工单类型;starttime; endtime;lddep;来电单位;fkdep反馈; userid坐席工号
    721. 

  721. 				if(stype == '1') {
    722. 

  722. 					url += "&state=0";//状态
    723. 

  723. 					url += "&source=" + $("#orderSource").val();//工单来源
    724. 

  724. 					url += "&type=" + $("#orderType").val();//工单类型
    725. 

  725. 					url += "&producttype=" + $('#productTypeFilt').val();//产品类别
    726. 

  726. 					url += "&city=" + $('#cityName').val();//市
    727. 

  727. 					url += "&key=" + $('#keyWord').val();//关键词
    728. 

  728. 					url += "&workid=" + $('#orderNum').val();//关键词
    729. 

  729. 					url += "&starttime=" + ($("#greetingTimes").val() && $("#greetingTimes").val().split(' ~ ')[0]);//开始时间
    730. 

  730. 					url += "&endtime=" + ($("#greetingTimes").val() && $("#greetingTimes").val().split(' ~ ')[1]);//结束时间
    731. 

  731. 					
    732. 

  732. 				} else if(stype == '2') {
    733. 

  733. 					url += "&name=" + $("#ss_khxm").val() + "&tel=" + $("#ss_khdh").val() + "&key=" + $("#ss_gdnr").val();
    734. 

  734. 					url += "&type=" + $("#ss_gdlx").val() + "&orderid=" + $("#ss_gdbh").val();
    735. 

  735. 				}
    736. 

  736. 				obj.href = url;
    737. 

  737. 			}
    738. 

  738. 

  739. 			function De() {
    740. 

  740. 				return '<div class="warning" onclick="CL()">调转</div>'
    741. 

  741. 			}
    742. 

  742. 

  743. 			function CL() {
    744. 

  744. 				top.$("iframe:visible")[0].src = "WorkOrder/AddWorkOrder.html?id=" + id + "phone=" + phone;
    745. 

  745. 

  746. 			}
    747. 

  747. 

  748. 			var ns;
    749. 

  749. 			$.ajax({
    750. 

  750. 				type: "get",
    751. 

  751. 				url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
    752. 

  752. 				dataType: 'json',
    753. 

  753. 				async: true,
    754. 

  754. 				data: {
    755. 

  755. 					token: $.cookie("token")
    756. 

  756. 				},
    757. 

  757. 				success: function(data) {
    758. 

  758. 					if(data.state.toLowerCase() == 'success') {
    759. 

  759. 						if(data.data.groname == '思念组') {
    760. 

  760. 							$('#ce').show();
    761. 

  761. 							ns = 1;
    762. 

  762. 							$('.BZ').removeClass("Hidens");
    763. 

  763. 						} else {
    764. 

  764. 							$('#ces').show();
    765. 

  765. 							ns = 2;
    766. 

  766. 							initTables();
    767. 

  767. 							$('.BZ').addClass("Hidens");
    768. 

  768. 						}
    769. 

  769. 					}
    770. 

  770. 				}
    771. 

  771. 			});
    772. 

  772. 		</script>
    773. 

  773. 	</body>
    774. 

  774. 

  775. </html>
    776.