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- <!DOCTYPE html>
- <html>
- <head>
- <meta charset="utf-8">
- <meta name="viewport" content="width=device-width, initial-scale=1.0">
- <title>坐席工作报表</title>
- <!--[if lt IE 9]>
- <meta http-equiv="refresh" content="0;ie.html" />
- <![endif]-->
- <script src="Script/Common/huayi.load.js"></script>
- <script src="Script/Common/huayi.config.js"></script>
- <link rel="stylesheet" href="js/select2/css/select2.min.css" />
- <link rel="stylesheet" href="./js/layui/css/layui.css" />
- <link rel="stylesheet" href="./css/init.css" />
- <style>
- .zxt-top {
- background: #f3f3f4;
- height: 60px;
- padding: 10px 20px;
- }
-
- .topCon {
- float: right;
- margin-right: 45px;
- }
-
- .zxt-content {
- width: 95%;
- margin: 0 auto;
- }
- .select2-container--default .select2-selection--single{
- border-color: #e5e6e7;
- }
- </style>
- </head>
- <body class="gray-bg" style="background: #fefefe;">
- <div class="zxtable">
- <div class="daoHang clearfix">
- <div class="dhLeft">
- <sapn><i class="syIcon"></i>位置:
- <a id="ReIndex" href="javaScript:;">首页</a>>
- <a href="javaScript:;">报表分析</a>>
- <a href="javaScript:;">员工考核分析</a>>
- <a href="" class="nowPosition">坐席工作报表</a>
- </sapn>
- </div>
- <div class="dhRight">
- <a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
- </div>
- </div>
- <div class="zxt-top clearfix">
- <div class="topCon">
- <div class="form-inline th-bar clearfix">
- <div class="time-box form-group">
- <i class="tub fa fa-calendar"></i>
- <input class="form-control" type="text" id="startTime" placeholder="请选择起止时间" style="width: 228px;">
- </div>
- <!--<div class="time-box form-group">
- 部门:
- <select id="bumen">
- <option value="">请选择</option>
- </select>
- </div>-->
- <div class="time-box form-group">
- 月工作天数:
- <input type="text" id="dayss" class="form-control" style="width:50px; height: 28px;" />
- </div>
- <div class="form-group tool_bars pull-right">
- <button class="btns sear">搜索</button>
- <a class="btns export">导出</a>
- </div>
- </div>
- </div>
- </div>
- <div class="zxt-content">
- <table class="layui-hide" id="t_callTotal"></table>
- </div>
- </div>
- <script src="js/layui/layui.js"></script>
- <script src="./js/select2/js/select2.min.js"></script>
- <script>
- var token = $.cookie("token");
- var stime = ''; //开始时间
- var endtime = ''; //结束时间
- //var dpt = ''; //部门
- $(function() {
- var regNum = /^[0-9]+$/;
- layui.use('laydate', function() {
- var laydate = layui.laydate;
- //日期
- laydate.render({
- elem: '#startTime',
- range: '~',
- theme: '#1ab394',
- calendar: 'true'
- });
- });
- //getDept(); //获取部门下拉
- getTableDataList(); //获取表格数据
- //搜索事件
- $(".sear").click(function() {
- //dpt = $('#bumen').val();
- //dpt = dpt === null ? '' : dpt;
- stime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[0];
- endtime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[1];
- if($.trim($('#dayss').val())) {
- if(!regNum.test($.trim($('#dayss').val()))) {
- layer.confirm('请在月工作天数内输入正确的数字', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- }
- getTableDataList(); //获取表格数据
- });
- // 按enter搜索
- document.onkeydown = function (e) { // 回车提交表单
- var theEvent = window.event || e;
- var code = theEvent.keyCode || theEvent.which || theEvent.charCode;
- if (code == 13) {
- stime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[0];
- endtime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[1];
- if($.trim($('#dayss').val())) {
- if(!regNum.test($.trim($('#dayss').val()))) {
- layer.confirm('请在月工作天数内输入正确的数字', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- }
- getTableDataList(); //获取表格数据
- }
- }
- //导出
- $('.export').click(function() {
- //dpt = $('#bumen').val();
- //dpt = dpt === null ? '' : dpt;
- stime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[0];
- endtime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[1];
- if($.trim($('#dayss').val())) {
- if(!regNum.test($.trim($('#dayss').val()))) {
- layer.confirm('请在月工作天数内输入正确的数字', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- }
- dcexcel(this);
- });
- });
- function dcexcel(obj) {
- var url = huayi.config.callcenter_url + "ZuoXiWorkTotal/ExptList?token=" + token;
- url += "&stime=" + stime + "&endtime=" + endtime + "&dayss=" + $("#dayss").val();
- obj.href = url;
- }
- //加载表格
- function getTableDataList() {
- var loadindex = layer.load();
- layui.use('table', function() {
- var table = layui.table;
- //方法级渲染
- table.render({
- elem: '#t_callTotal',
- url: huayi.config.callcenter_url + "ZuoXiWorkTotal/GetDataList",
- method: 'get', //如果无需自定义HTTP类型,可不加该参数
- skin: 'row', //line (行边框风格) row (列边框风格) nob (无边框风格)
- even: true, //开启隔行背景
- size: 'lg', //sm,lg尺寸的表格
- cellMinWidth: 160,
- where: {
- stime: stime,
- endtime: endtime,
- dayss: $("#dayss").val(),
- token: token
- }, //如果无需传递额外参数,可不加该参数
- //request: {}, //如果无需自定义请求参数,可不加该参数
- response: {
- statusName: 'state', //数据状态的字段名称,默认:code
- statusCode: 'success', //成功的状态码,默认:0
- msgName: 'message', //状态信息的字段名称,默认:msg
- //countName: 'total', //数据总数的字段名称,默认:count
- //dataName: 'rows', //数据列表的字段名称,默认:data
- }, //如果无需自定义数据响应名称,可不加该参数
- cols: [
- [ {
- field: '坐席',
- title: '坐席',
- align: 'center',
- width: '',
- },
- {
- field: '坐席工号',
- title: '坐席工号',
- align: 'center',
- width: '',
- },
- {
- field: '呼入电话数',
- title: '呼入电话数',
- align: 'center',
- width: '',
- },
- {
- field: '坐席接通量',
- title: '坐席接通量',
- align: 'center',
- width: '',
- },
- {
- field: '呼损量',
- title: '呼损量',
- align: 'center',
- width: '',
- },
- {
- field: '接通率',
- title: '接通率',
- align: 'center',
- width: '',
- },
- {
- field: '呼损率',
- title: '呼损率',
- align: 'center',
- width: '',
- },
- {
- field: '平均排队时间',
- title: '平均排队时间',
- align: 'center',
- width: '',
- },
- {
- field: '通话分钟数',
- title: '通话分钟数',
- align: 'center',
- width: '',
- },
- {
- field: '平均接听通话分钟数',
- title: '平均接听通话分钟数',
- align: 'center',
- width: '',
- },
- {
- field: '平均振铃秒数',
- title: '平均振铃秒数',
- align: 'center',
- width: '',
- },
- {
- field: '呼入占有率',
- title: '呼入占有率',
- align: 'center',
- width: '',
- },
- {
- field: '坐席登录次数',
- title: '坐席登录次数',
- align: 'center',
- width: '',
- },
- {
- field: '登录时长分钟数',
- title: '登录时长分钟数',
- align: 'center',
- width: '',
- },
- {
- field: '工作时长分钟数',
- title: '工作时长分钟数',
- align: 'center',
- width: '',
- },
- {
- field: '平均每天工作时长',
- title: '平均每天工作时长',
- align: 'center',
- width: '',
- },
- {
- field: '平均操作分钟数',
- title: '平均操作分钟数',
- align: 'center',
- width: '',
- },
- {
- field: '置忙次数',
- title: '置忙次数',
- align: 'center',
- width: '',
- },
- {
- field: '休息时长分钟数',
- title: '休息时长分钟数',
- align: 'center',
- width: '',
- },
- {
- field: '平均每天休息时长',
- title: '平均每天休息时长',
- align: 'center',
- width: '',
- },
- {
- field: '置忙平均休息分钟数',
- title: '置忙平均休息分钟数',
- align: 'center',
- width: '',
- },
- // {
- // field: '质检平均成绩',
- // title: '质检平均成绩',
- // align: 'center',
- // width: '',
- // },
- ]
- ],
- height: 'full-150',
- done:function(){
- layer.close(loadindex);
- }
- });
- });
- }
- function getDept() {
- //部门下拉数据
- $("#bumen").select2({
- width: 'resolve',
- minimumResultsForSearch: -1,
- ajax: {
- type: "get",
- url: huayi.config.callcenter_url + "Department/GetDeptList",
- async: true,
- dataType: "json",
- data: function(params) {
- return {
- token: token,
- pid: params.id
- }
- },
- processResults: function(data) {
- return {
- results: data.data
- }
- },
- cache: true
- },
- placeholder: "请选择",
- });
- }
- </script>
- </body>
- </html>
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