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报表的数据 不对 定义字段需要定义到for循环内部

liyuanyuan 4 years ago
parent
commit
5158bec8be

+ 68 - 65
codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/ZuoXiWorkTotalController.cs

@@ -499,30 +499,30 @@ namespace CallCenterApi.Interface.Controllers.report
499 499
             {
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                 days = int.Parse(dayss.Trim());
501 501
             }
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-            #region
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-            int ijtcs = 0;//接听通话次数 
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-            int ithms = 0;//通话秒数
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-            int izlms = 0;//振铃秒数
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-            int ipjjtms = 0;//平均接听秒数
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-            int ipjzlms = 0;//平均振铃秒数
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-            double ihrzyl = 0.00;//呼入占有率
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-            int izxdlcs = 0;//坐席登录次数
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-            int idlsc = 0;//登录时长
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-            int iWorktime = 0;//工作时长
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-            int izmcs = 0;//置忙次数
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-            int ixxsc = 0;//休息时长
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-            int ipjczsc = 0;//平均操作时长
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-            int ipjzmxxsc = 0;//平均置忙休息时长
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-
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-
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-            int itrunkct = 0;//总数
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-            int itrunkjj = 0;//总接听
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-            int itrunkhs = 0;//呼损量
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-            int itrunkpjsc = 0;//平均排队时间
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-            double itrunkjtl = 0.00;//接通率
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-            double itrunkhsl = 0.00;//互损率
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-            double itrunkpjpd = 0.00;//平均排队
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-            #endregion
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+            //#region
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+            //int ijtcs = 0;//接听通话次数 
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+            //int ithms = 0;//通话秒数
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+            //int izlms = 0;//振铃秒数
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+            //int ipjjtms = 0;//平均接听秒数
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+            //int ipjzlms = 0;//平均振铃秒数
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+            //double ihrzyl = 0.00;//呼入占有率
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+            //int izxdlcs = 0;//坐席登录次数
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+            //int idlsc = 0;//登录时长
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+            //int iWorktime = 0;//工作时长
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+            //int izmcs = 0;//置忙次数
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+            //int ixxsc = 0;//休息时长
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+            //int ipjczsc = 0;//平均操作时长
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+            //int ipjzmxxsc = 0;//平均置忙休息时长
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+
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+
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+            //int itrunkct = 0;//总数
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+            //int itrunkjj = 0;//总接听
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+            //int itrunkhs = 0;//呼损量
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+            //int itrunkpjsc = 0;//平均排队时间
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+            //double itrunkjtl = 0.00;//接通率
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+            //double itrunkhsl = 0.00;//互损率
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+            //double itrunkpjpd = 0.00;//平均排队
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+            //#endregion
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527 527
 
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             DataTable dtdpt = DbHelperSQL.Query("select F_DeptId,F_DeptName,F_Remark from  T_Sys_Department WITH(NOLOCK) ").Tables[0];
@@ -539,6 +539,32 @@ namespace CallCenterApi.Interface.Controllers.report
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             {
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                 for (int i = 0; i < dtUser.Rows.Count; i++)
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                 {
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+                    #region
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+                    int ijtcs = 0;//接听通话次数 
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+                    int ithms = 0;//通话秒数
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+                    int izlms = 0;//振铃秒数
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+                    int ipjjtms = 0;//平均接听秒数
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+                    int ipjzlms = 0;//平均振铃秒数
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+                    double ihrzyl = 0.00;//呼入占有率
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+                    int izxdlcs = 0;//坐席登录次数
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+                    int idlsc = 0;//登录时长
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+                    int iWorktime = 0;//工作时长
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+                    int izmcs = 0;//置忙次数
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+                    int ixxsc = 0;//休息时长
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+                    int ipjczsc = 0;//平均操作时长
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+                    int ipjzmxxsc = 0;//平均置忙休息时长
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+
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+
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+                    int itrunkct = 0;//总数
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+                    int itrunkjj = 0;//总接听
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+                    int itrunkhs = 0;//呼损量
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+                    int itrunkpjsc = 0;//平均排队时间
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+                    double itrunkjtl = 0.00;//接通率
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+                    double itrunkhsl = 0.00;//互损率
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+                    double itrunkpjpd = 0.00;//平均排队
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+                    #endregion
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+
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+
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                     if (!string.IsNullOrEmpty(dtUser.Rows[i]["F_WorkNumber"].ToString()))
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                     {
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                         DataRow drNew = dtNew.NewRow();
@@ -551,33 +577,23 @@ namespace CallCenterApi.Interface.Controllers.report
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                         #endregion
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                         #region 呼入数据
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-                        //DataRow[] drTrunk = dtTrunk.Select(" AgentID='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
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+                        DataRow[] drTrunk = dtTrunk.Select(" AgentID='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
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                         //DataRow[] drCallIn = dtcall.Select(" CallType=0 and UserCode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
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                         //DataRow[] drCallInJT = dtcall.Select(" CallType=0 and CallState=1 and UserCode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
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-
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-
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-                        DataRow[] drTrunk;
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-
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-                        try {
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-                            drTrunk= dtTrunk.Select(" AgentID='" + int.Parse( dtUser.Rows[i]["F_UserCode"].ToString())  + "'");
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-                        }
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-                        catch {
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-                            drTrunk = dtTrunk.Select(" AgentID='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
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-                        }
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                         DataRow[] drCallIn;
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                         try
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                         {
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-                            drCallIn = dtcall.Select(" CallType=0 and UserCode='" + int.Parse( dtUser.Rows[i]["F_UserCode"].ToString() )+ "'");
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+                            drCallIn = dtcall.Select(" CallType=0 and UserCode='" +int.Parse( dtUser.Rows[i]["F_UserCode"].ToString()) + "'");
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                         }
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-                        catch 
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+                        catch  
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                         {
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-                            drCallIn = dtcall.Select(" CallType=0 and UserCode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'"); 
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-                        }
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+                            drCallIn = dtcall.Select(" CallType=0 and UserCode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
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+                        }
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                         DataRow[] drCallInJT;
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                         try
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                         {
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-                            drCallInJT = dtcall.Select(" CallType=0 and CallState=1 and UserCode='" + int.Parse( dtUser.Rows[i]["F_UserCode"].ToString()) + "'");
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+                            drCallInJT = dtcall.Select(" CallType=0 and CallState=1 and UserCode='" + int.Parse( dtUser.Rows[i]["F_UserCode"].ToString() )+ "'");
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                         }
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                         catch 
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                         {
@@ -585,10 +601,6 @@ namespace CallCenterApi.Interface.Controllers.report
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                             drCallInJT = dtcall.Select(" CallType=0 and CallState=1 and UserCode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
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                         }
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-                 
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-
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-
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-
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                         if (drCallIn != null && drCallIn.Count() > 0)
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                             itrunkct = drCallIn.Count();
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                         if (drCallInJT != null && drCallInJT.Count() > 0)
@@ -609,30 +621,20 @@ namespace CallCenterApi.Interface.Controllers.report
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                             itrunkhsl = 0.00;
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                             itrunkpjpd = 0.00;
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                         }
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-                        drNew["呼入电话数"] = itrunkct; 
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+                        drNew["呼入电话数"] = itrunkct;
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                         drNew["坐席接通量"] = itrunkjj;
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-                        drNew["呼损量"] = itrunkhs; 
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+                        drNew["呼损量"] = itrunkhs;
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                         drNew["接通率"] = (itrunkjtl * 100).ToString("0.00") + "%";
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                         drNew["呼损率"] = (itrunkhsl * 100).ToString("0.00") + "%";
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                         drNew["平均排队时间"] = itrunkpjpd.ToString("0.00");
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                         #endregion
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                         #region 坐席接听数据
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-                        //DataRow[] drExt = dtext.Select(" CalleeAgentID='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
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-                        DataRow[] drExt;
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-                        try
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-                        {
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-                            drExt = dtext.Select(" CalleeAgentID='" + int.Parse( dtUser.Rows[i]["F_UserCode"].ToString() )+ "'");
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-                        }
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-                        catch  
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-                        {
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-
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-                            drExt = dtext.Select(" CalleeAgentID='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
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-                        }
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-                        //    DataRow[] drCallEvey = dtCallEvey.Select(" usercode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
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+                        DataRow[] drExt = dtext.Select(" CalleeAgentID='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
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+                        //  DataRow[] drCallEvey = dtCallEvey.Select(" usercode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "'");
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                         DataRow[] drCallEvey;
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                         try
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                         {
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-                            drCallEvey = dtCallEvey.Select(" usercode='" + int.Parse( dtUser.Rows[i]["F_UserCode"].ToString() )+ "'");
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+                            drCallEvey = dtCallEvey.Select(" usercode='" + int.Parse( dtUser.Rows[i]["F_UserCode"].ToString()) + "'");
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                         }
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                         catch 
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                         {
@@ -671,7 +673,7 @@ namespace CallCenterApi.Interface.Controllers.report
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                             }
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                         }
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                         //drNew["接听通话次数"] = ijtcs.ToString();
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-                        drNew["通话分钟数"] = (ithms / 60).ToString(); 
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+                        drNew["通话分钟数"] = (ithms / 60).ToString();
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                         drNew["通话秒数"] = ithms.ToString();
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                         if (ijtcs != 0)
@@ -684,8 +686,8 @@ namespace CallCenterApi.Interface.Controllers.report
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                             ipjjtms = 0;//平均接通秒数
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                             ipjzlms = 0;//平均振铃秒数
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                         }
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-                        drNew["平均接听通话秒数"] = ipjjtms.ToString(); 
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-                        drNew["平均振铃秒数"] = ipjzlms.ToString(); 
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+                        drNew["平均接听通话秒数"] = ipjjtms.ToString();
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+                        drNew["平均振铃秒数"] = ipjzlms.ToString();
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                         #endregion
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                         #region 坐席登录次数
@@ -753,7 +755,7 @@ namespace CallCenterApi.Interface.Controllers.report
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                         {
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                             ihrzyl = 0.00;
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                         }
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-                        drNew["呼入占有率"] = (ihrzyl * 100).ToString("0.00") + "%";    
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+                        drNew["呼入占有率"] = (ihrzyl * 100).ToString("0.00") + "%";
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                         drNew["坐席登录次数"] = izxdlcs.ToString();
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                         drNew["登录时长分钟数"] = (idlsc / 60).ToString();
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                         drNew["工作时长分钟数"] = (iWorktime / 60).ToString();
@@ -774,11 +776,12 @@ namespace CallCenterApi.Interface.Controllers.report
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                         }
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                         catch  
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                         {
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-
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                             drmyd = dtcall.Select(" MYD is not null and CallState=1 and usercode='" + dtUser.Rows[i]["F_UserCode"].ToString() + "' ");
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+
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                         }
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+
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                         int myd = drmyd != null ? drmyd.Count() : 0;
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-                        drNew["用户评价"] = myd.ToString();   
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+                        drNew["用户评价"] = myd.ToString();
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                         #endregion
783 786
 
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                         #region 质检部分