duhongyu
/
YHSF_UI


			
				
					
						
						
							123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500501502503504505506507508509510511512513514515516517518519520521522523524525526527528529530531532533534535536537538539540541542543544545546547548549550551552553554555556557558559560561562563564565566567568569570571572573574575576577578579580581582583584585
							<!DOCTYPE html>
<html>

<head>
    <meta charset="UTF-8" />
    <title>通话记录管理</title>
    <meta name="viewport" content="width=device-width, initial-scale=1.0" />
    <link href="../css/init.css" rel="stylesheet" />
    <link href="../css/Table/table1.css" rel="stylesheet" />
    <link rel="stylesheet" href="../js/select2/css/select2.min.css" />
    <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
    <script src="../Script/Common/huayi.load.js"></script>
    <script src="../Script/Common/huayi.config.js"></script>
    <script src="../js/zTree/jquery.ztree.core.js"></script>
    <script src="../js/laydate/laydate.js"></script>
    <style>
        .sc_btn {}

        .select2-container--default .select2-selection--single {
            border: 1px solid #e5e6e7;
        }

        .select2-dropdown {
            border: 1px solid #e5e6e7;
            width: 200px;
        }

        .select2-container .select2-selection--single {
            height: 34px;
        }

        .select2-container {
            width: 130px !important;
        }

        .select2-selection__rendered {
            line-height: 34px;
        }

        .LY:hover {
            color: #fff;
        }

        .LY:active {
            color: #fff !important;
        }

        .xl {
            position: absolute;
            top: 15px;
            right: 8px;
            cursor: pointer;
        }

        #menuContent {
            background: #fff;
            position: absolute;
            width: 100%;
            border: 1px solid darkgrey;
            right: 0;
            top: 34px;
            z-index: 10;
            display: none;
            overflow-y: auto;
        }

        #treeDemo li {
            width: 100%;
        }

        #citySel {
            border: none;
            height: 25px;
            padding-left: 12px;
        }

        .clears {
            cursor: pointer;
            padding-left: 19px;
            padding-top: 5px;
        }

        .clears:hover {
            background: #ebebeb;
        }

        .toolBox .form-group {
            margin-bottom: 10px;
        }
    </style>
</head>

<body class="gray-bg">
    <div class="daoHang clearfix">
        <div class="dhLeft">
            <sapn><i class="syIcon"></i>位置：
                <a href="javaScript:;" id="ReIndex">首页</a>&gt;
                <a href="javaScript:;">话务管理</a>&gt;
                <a href="" class="nowPosition">通话记录</a>
            </sapn>
        </div>
        <div class="dhRight">
            <a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
        </div>
    </div>
    <div class="wrapper wrapper-content animated fadeInRight">
        <div class="toolBox clearfix">
            <div class="pull-left">
                <div class="form-inline">
                    <div class="time-box form-group">
                        <i class="tub fa fa-calendar"></i>
                        <input class="form-control search_time" type="text" id="ss_kssj" placeholder="请选择起止时间" />
                    </div>
                    <div class="form-group">
                        <select id="ss_hjzt" class="form-control">
                            <option value="">请选择呼叫状态</option>
                            <option value="0">未接通</option>
                            <option value="1">已接通</option>
                        </select>
                    </div>
                    <div class="form-group">
                        <select id="ss_hcfx" class="form-control">
                            <option value="">请选择呼出方向</option>
                            <option value="0">呼入</option>
                            <option value="1">呼出</option>
                        </select>
                    </div>

                    <div class="form-group BMs" style="position: relative">
                        <div class="inpBox" id="organizer">
                            <input id="citySel" class="photo x-color" readonly autocomplete="off" placeholder="请选择部门" />
                            <i class="xl xl_one caret" id="xl_one"></i>
                            <div id="menuContent" class="menuContent">
                                <div class="clears">请选择部门</div>
                                <ul id="treeDemo" class="ztree"></ul>
                            </div>
                        </div>
                    </div>
                    <div class="form-group">
                        <select id="seat" class="form-control">
                            <option value="">请选择坐席</option>
                        </select>
                    </div>
                    <div class="form-group">
                        <input id="tel" type="text" class="form-control" placeholder="请输入电话号码" />
                    </div>
                </div>
            </div>
            <div class="pull-right">
                <a class="sc_btn search">搜索</a>
                <a class="sc_btn export">导出</a>
            </div>
        </div>

        <div style="width: 100%; padding: 10px">
            <table id="list" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                <thead>
                    <tr>
                        <th data-field="CallNumber" data-align="center" data-formatter="Code">
                            编号
                        </th>
                        <th data-field="CusName" data-align="center">
                            客户姓名
                        </th>
                        <!--<th data-field="CallNumber" data-formatter="helper.filter.cutTel" data-align="center">电话号码</th>-->
                        <th data-field="CallNumber" data-align="center">
                            电话号码
                        </th>
                        <th data-field="FilePath" data-formatter="setCode" data-align="center">
                            录音
                        </th>
                        <th data-field="CallType" data-formatter="callType" data-align="center">
                            呼叫方向
                        </th>
                        <!-- <th
                                data-field="DealType"
                                data-formatter="formatterDealType"
                                data-align="center"
                            >
                                处理方式
                            </th> -->
                        <th data-field="CallState" data-formatter="states" data-align="center">
                            呼叫状态
                        </th>
                        <!-- <th data-field="DeptName" data-align="center">
                                部门
                            </th> -->
                        <th data-field="UserCode" data-align="center">
                            坐席工号
                        </th>
                        <th data-field="UserName" data-align="center">
                            坐席姓名
                        </th>
                        <th data-field="BeginTime" data-align="center">
                            开始时间
                        </th>
                        <th data-field="TalkStartTime" data-align="center">
                            通话开始时间
                        </th>
                        <th data-field="TalkEndTime" data-align="center">
                            通话结束时间
                        </th>
                        <th data-field="TalkLongTime" data-align="center">
                            通话时长（S）
                        </th>
                        <th data-field="CallId" data-align="center" data-formatter="TX">
                            操作
                        </th>
                    </tr>
                </thead>
            </table>
            <!--高级搜索框-->
        </div>
    </div>
    <!--下载框-->
    <div class="t-shade">
        <div class="shade_k">
            <div class="shade_title">
                <span>录音播放与下载<srong class="cknum"></srong></span>
                <span class="setwin"><a>x</a></span>
            </div>
            <div class="shade_content">
                <div class="Ly_box audiojs"></div>
                <div class="boxCon LY_box"></div>
            </div>
        </div>
    </div>

    <script>
        var stype = 1;
        var seatlist = [];
        var RoleId;
        var saveArrs = [];
        var IDs = "";
        var Names;
        $(document).ready(function () {
            //留言时间
            laydate.render({
                elem: "#ss_kssj",
                theme: "#1ab394",
                calendar: true,
                range: "~",
            });
            $(".clears").click(function () {
                $("#citySel").val("请选择部门");
                IDs = "";
                $("#menuContent").css("display", "none");
            });
            $("#citySel").click(function () {
                $("#menuContent").css("display", "block");
            });
            $("#menuContent").mouseleave(function () {
                $(this).css("display", "none");
            });

            $.getJSON(
                huayi.config.callcenter_url + "UserAccount/GetNowUser", {
                    token: $.cookie("token"),
                },
                function (result) {
                    if (result.state.toLowerCase() == "success") {
                        RoleId = result.data.role.F_RoleId;
                        if (RoleId != "17") {
                            //非系统管理员显示
                            $(".BMs").hide();
                            $(".SZBN").hide();
                        }
                    }
                }
            );
            /*获取选中行对象*/
            $("#list").on("click-row.bs.table", function (e, row, ele) {
                $(".success").removeClass("success"); //去除之前选中的行的，选中样式
                $(ele).addClass("success"); //添加当前选中的 success样式用于区别
            });
            $(".setwin").click(function () {
                $(".t-shade").removeClass("cx");
                $("audio")[0].pause();
            });
            //坐席
            $.getJSON(
                huayi.config.callcenter_url + "UserAccount/GetSeatList", {
                    token: $.cookie("token"),
                },
                function (result) {
                    if (result.state.toLowerCase() == "success") {
                        seatlist = result.data;
                        bindseat($("#seat"));
                    }
                }
            );

            //搜索
            $(".search").click(function () {
                stype = 1;
                initTable();
            });

            initTable();

            //部门
            tree();

            function tree() {
                $.get(
                    huayi.config.callcenter_url + "Department/GetDeptList", {
                        token: $.cookie("token"),
                        //			"pid": pid
                    },
                    function (result) {
                        result = $.parseJSON(result);
                        $.fn.zTree.init(
                            $("#treeDemo"),
                            setting2,
                            result.data
                        ); //实例化树形图
                    }
                );
            }

            var setting2 = {
                data: {
                    key: {
                        name: "text",
                    },
                    simpleData: {
                        enable: true,
                        idKey: "id",
                        rootPId: 0,
                    },
                },
                callback: {
                    onClick: addTreeClick,
                },
            };

            function addTreeClick(event, treeId, treeNode) {
                IDs = treeNode.id;
                Names = treeNode.text;
                $("#citySel").val(Names);
            }
            $(".xl").click(function () {
                if ($(this).parent().find(".menuContent").is(":hidden")) {
                    $(this).parent().find(".menuContent").show();
                } else {
                    $(this).parent().find(".menuContent").hide();
                }
            });
        });

        function bindseat(obj) {
            obj.empty();
            obj.append('<option value="">请选择坐席</option>');
            $(seatlist).each(function (i, n) {
                obj.append(
                    '<option value="' +
                    n.F_UserCode +
                    '">' +
                    n.F_UserName +
                    "</option>"
                );
            });
        }

        function initTable() {
            //先销毁表格
            $("#list").bootstrapTable("destroy");
            //初始化表格,动态从服务器加载数据
            $("#list").bootstrapTable({
                method: "get", //使用get请求到服务器获取数据
                url: huayi.config.callcenter_url + "Callrecords/GetList", //获取数据的Servlet地址
                contentType: "application/x-www-form-urlencoded",
                striped: true, //表格显示条纹
                pagination: true, //启动分页
                pageSize: 10, //每页显示的记录数
                pageNumber: 1, //当前第几页
                pageList: [10, 20, 50, 100], //记录数可选列表
                search: false, //是否启用查询
                showColumns: false, //显示下拉框勾选要显示的列
                showRefresh: false, //显示刷新按钮
                sidePagination: "server", //表示服务端请求
                //设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
                //设置为limit可以获取limit, offset, search, sort, order
                queryParamsType: "undefined",
                queryParams: function queryParams(params) {
                    //设置查询参数
                    var param = {
                        page: params.pageNumber,
                        pagesize: params.pageSize,
                        usercode: $("#seat").val(),
                        phone: $("#tel").val(),
                        dept: IDs,
                        callstate: $("#ss_hjzt").val(),
                        calltype: $("#ss_hcfx").val(),
                        starttime: $("#ss_kssj").val() &&
                            $("#ss_kssj").val().split(" ~ ")[0],
                        endtime: $("#ss_kssj").val() &&
                            $("#ss_kssj").val().split(" ~ ")[1],
                        token: $.cookie("token"),
                    };

                    return param;
                },
                onLoadSuccess: function () {
                    //加载成功时执行
                    //layer.msg("加载成功");
                },
                onLoadError: function () {
                    //加载失败时执行
                    //layer.msg("加载数据失败", { time: 1500, icon: 2 });
                },
            });
        }

        //格式化处理方式
        function formatterDealType(val, row) {
            //处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理
            var str = "-";
            switch (val) {
                case 0:
                    str = "IVR处理";
                    break;
                case 1:
                    str = "骚扰电话";
                    break;
                case 2:
                    str = "自助服务";
                    break;
                case 3:
                    str = "转值班电话";
                    break;
                case 4:
                    str = "留言";
                    break;
                case 5:
                    str = "呼损";
                    break;
                case 6:
                    str = "人工处理";
                    break;
            }
            return str;
        }

        //音频
        function setCode(val) {
            if (val) {
                return (
                    '<div class="imgs">' +
                    '<img src="../img/vice.png" alt="" onclick= ck(this) item="' +
                    val +
                    '" />' +
                    "</div>"
                );
            } else {
                return "";
            }
        }
        //编号
        function Code(val, row, index) {
            return index + 1;
        }
        //方向呼出
        function callType(val) {
            if (val == 0) {
                return '<div class="imgs">呼入</div>';
            } else {
                return '<div class="imgs">呼出</div>';
            }
        }

        function states(val) {
            if (val == 0) {
                return '<div class="imgs">未接通</div>';
            } else {
                return '<div class="imgs">已接通</div>';
            }
        }
        //回访
        function dealType(val) {
            if (val == 1) {
                return "<div >已回访</div>";
            } else {
                return "";
            }
        }
        //处理
        function isDeal(val) {
            if (val == 0) {
                return "<div >未处理</div>";
            } else {
                return "<div >已处理</div>";
            }
        }
        //录音
        function ck(val) {
            var path = $(val).attr("item");
            $(".t-shade").addClass("cx");
            $(".Ly_box").empty();
            $(".LY_box").empty();
            $(
                '<audio  style="width:100%;"class=" " src="' +
                path +
                '" loop="loop" controls="controls"></audio>'
            ).appendTo(".Ly_box");
            $(
                '<a href="' +
                path +
                '" class="sc_btn LY "download="' +
                path +
                '">下载录音</a>'
            ).appendTo(".LY_box");
        }
        //导出
        $(".export").click(function () {
            dcexcel(this);
        });

        function dcexcel(obj) {
            var url =
                huayi.config.callcenter_url +
                "Callrecords/GetListExpt?token=" +
                $.cookie("token");
            url +=
                "&usercode=" +
                $("#seat").val() +
                "&phone=" +
                $("#tel").val() +
                "&callstate=" +
                $("#ss_hjzt").val() +
                "&calltype=" +
                $("#ss_hcfx").val() +
                "&starttime=" +
                ($("#ss_kssj").val() &&
                    $("#ss_kssj").val().split(" ~ ")[0]) +
                "&endtime=" +
                ($("#ss_kssj").val() &&
                    $("#ss_kssj").val().split(" ~ ")[1]) +
                "&dept=" +
                IDs;
            obj.href = url;
        }

        //格式化 操作
        function TX(val, row) {
            var html = "";
            if (row.IsExitWorkOrder == false) {
                return (
                    '<div class="warning" onclick=CL("' +
                    val +
                    '","' +
                    row.CallNumber +
                    '","' +
                    row.CusName +
                    '")><a class="warning">添加工单</a></div>'
                );
            }
        }

        function CL(id, phone, cCustomerName) {
            top.$("#side-menu")
                .find('.J_menuItem[data-id="Menu_26"]')
                .parent()
                .removeClass("sub_active");
            top.$("#side-menu")
                .find('.Click[data-id="Menu_41"]')
                .trigger("click");
            top.$("#side-menu")
                .find('.J_menuItem[data-id="Menu_42"]')
                .parent()
                .addClass("sub_active")
                .siblings()
                .removeClass("sub_active");
            top.$("iframe:visible")[0].src =
                "./WorkOrder/AddWorkOrder.html?cid=" +
                id +
                "&cphone=" +
                phone +
                "&cCustomerName=" +
                cCustomerName;
        }
    </script>
</body>

</html>