伊川12345

FeedbackManage.html 21KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>待办工单</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7. <script src="../Script/Common/huayi.load.js"></script>
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link href="../css/WorkOrder/Search.css" rel="stylesheet">
  11. <link href="../css/init.css" rel="stylesheet" />
  12. <script src="../css/laydate/laydate.js"></script>
  13. <script src="../My97DatePicker/WdatePicker.js"></script>
  14. <!--<script src="../js/WorkOrder/WorkOrder.js"></script>-->
  15. <style>
  16. table th {
  17. margin-bottom: 10px;
  18. }
  19. table td {
  20. padding-left: 5px;
  21. margin-bottom: 10px;
  22. }
  23. .ld-service li {
  24. float: left;
  25. font-size: 14px;
  26. color: #000;
  27. padding: 5px 15px;
  28. cursor: pointer;
  29. border-bottom: 1px solid #ccc;
  30. }
  31. .cr-click {
  32. border: 1px solid #ccc;
  33. background-color: #fff;
  34. border-bottom: none !important;
  35. border-bottom-left-radius: 5px;
  36. border-bottom-right-radius: 5px;
  37. }
  38. .Shows {
  39. display: block !important;
  40. }
  41. .complain {
  42. display: none;
  43. }
  44. th {
  45. padding: 5px;
  46. text-align: center;
  47. }
  48. .Borders {
  49. border: 1px solid #d7d7d7;
  50. }
  51. .Hidens {
  52. display: none;
  53. }
  54. .Red {
  55. color: #e43926;
  56. font-size: 16px;
  57. }
  58. .inputs {
  59. background-color: #FFF;
  60. border: 1px solid #e5e6e7;
  61. border-radius: 1px;
  62. color: inherit;
  63. padding: 3px 3px;
  64. }
  65. textarea {
  66. margin-top: 10px;
  67. }
  68. .dbul li {
  69. width: 50%;
  70. }
  71. </style>
  72. </head>
  73. <body class="gray-bg">
  74. <div class="wrapper wrapper-content animated fadeInRight">
  75. <div class="daoHang clearfix">
  76. <div class="dhLeft">
  77. <sapn>
  78. <i class="syIcon"></i>位置:
  79. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  80. <a href="javaScript:;">工单管理</a>&gt;
  81. <a href="" style="color: #000;">待办工单</a>
  82. </sapn>
  83. </div>
  84. </div>
  85. <div class="Content_box">
  86. <!--待处理/-->
  87. <div class="complain Shows">
  88. <div class="th-box">
  89. <div class="th-bar">
  90. <div class="seach-box">
  91. <ul>
  92. <li>
  93. 登记时间:
  94. <input class="photo x-color inputs laydate-icon" type="text" id="startTime" />-
  95. <input class="photo x-color inputs laydate-icon" type="text" id="endTime" />
  96. </li>
  97. <li>
  98. <a class="sc_btn btns db">搜索</a>
  99. </li>
  100. </ul>
  101. </div>
  102. </div>
  103. </div>
  104. <div style="width: 100%;padding: 10px;">
  105. <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  106. <thead>
  107. <tr>
  108. <th data-field="F_WorkOrderId" data-align="center">登记编号</th>
  109. <th data-field="F_RegDate" data-align="center">登记时间</th>
  110. <!--<th data-field="UserName" data-align="center">登记人</th>-->
  111. <th data-field="F_UserCode" data-align="center">登记人</th>
  112. <th data-field="DeptName" data-align="center" data-formatter="SourceAddress">交办单位</th>
  113. <th data-field="WorkStateName" data-align="center">状态</th>
  114. <th data-field="F_ComContent" data-align="center" data-formatter="ComContent">内容摘要</th>
  115. <th data-field="isread" data-align="center" data-formatter="IsRead">是否查阅</th>
  116. <th data-field="WorkOrderID" data-formatter="Dispose" data-align="center">操作</th>
  117. </tr>
  118. </thead>
  119. </table>
  120. </div>
  121. </div>
  122. </div>
  123. </div>
  124. <div class="t-shade">
  125. <!--工单详情-->
  126. <div class="shade_k clgd ">
  127. <div class="shade_title">
  128. <span>处理工单<srong class="cknum"></srong></span>
  129. <span class="setwin"><a>x</a></span>
  130. </div>
  131. <div class="shade_content" style="height: 500px;">
  132. <div style="padding: 10px;" class="tj_content clearFix">
  133. <div>
  134. <span>【基本信息】</span>
  135. <div class="box_content">
  136. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  137. <tr>
  138. <th style="width:150px;">投诉人姓名:</th>
  139. <td>
  140. <span class="tsname"> </span>
  141. </td>
  142. <th>投诉时间:</th>
  143. <td>
  144. <span class="tstime"></span>
  145. </td>
  146. <th>单位/地址:</th>
  147. <td>
  148. <span class="dz"></span>
  149. </td>
  150. <tr>
  151. <th>联系电话:</th>
  152. <td>
  153. <span class="tsdh"></span>
  154. </td>
  155. <th>投诉方式:</th>
  156. <td>
  157. <span class="tsfs"></span>
  158. </td>
  159. <th>工单流水号:</th>
  160. <td>
  161. <span class="gdh"></span>
  162. </td>
  163. </tr>
  164. <tr >
  165. <th>内容:</th>
  166. <td colspan="5" style="padding-top:10px;">
  167. <span class="Content"></span>
  168. </td>
  169. </tr>
  170. <tr >
  171. <th>交办意见:</th>
  172. <td colspan="5" style="padding-top:10px;">
  173. <span class="jbyj"></span>
  174. </td>
  175. </tr>
  176. <tr>
  177. <th>承办单位:</th>
  178. <td>
  179. <span class="cbdw"></span>
  180. </td>
  181. </tr>
  182. <tr>
  183. <th>交办日期:</th>
  184. <td>
  185. <span class="jbtime"></span>
  186. </td>
  187. </tr>
  188. <tr>
  189. <th> <b class="Red">*</b>主管领导:</th>
  190. <td>
  191. <input type="text" class="zgld inputs" />
  192. </td>
  193. <th> <b class="Red">*</b>主办人:</th>
  194. <td>
  195. <input type="text" class="zbr inputs" />
  196. </td>
  197. <th> <b class="Red">*</b>联系电话:</th>
  198. <td>
  199. <input type="text" class="lxdh inputs" />
  200. </td>
  201. </tr>
  202. <tr>
  203. <th><b class="Red">*</b>处理结果:</th>
  204. <td colspan="10">
  205. <textarea name="" class="cljg"></textarea>
  206. </td>
  207. </tr>
  208. <tr>
  209. <th>附件:</th>
  210. <td colspan="10">
  211. <span class="fjnr"></span>
  212. <input type="file" name="upFile" id="upFile" style="display: none;">
  213. <input type="button" value="上传" id="scwj" />
  214. <input type="button" value="删除附件" id="scfj" style="display:none;" />
  215. </td>
  216. </tr>
  217. <tr>
  218. <th>答复来电人情况:</th>
  219. <td class="df">
  220. <label style="font-weight:normal;margin-top: 10px;"><input type="radio" name="yj" value="0" />满意</label>
  221. <label style="font-weight:normal;"><input type="radio" name="yj" value="1" />基本满意</label>
  222. <label style="font-weight:normal;"><input type="radio" name="yj" value="2" />不满意</label>
  223. </td>
  224. </tr>
  225. <tr>
  226. <th>不满意原因:</th>
  227. <td colspan="10">
  228. <textarea name="" class="bmy"></textarea>
  229. </td>
  230. </tr>
  231. </table>
  232. </div>
  233. </div>
  234. <input type="hidden" id="wids" />
  235. </div>
  236. <div class="clearfix wh_btn">
  237. <input type="button" value="反馈" class="" id="Dbfk" />
  238. <input type="button" value="打印预览" class="" id="dyyl" />
  239. <input type="button" value="关闭" class="" id="Closexq" />
  240. </div>
  241. </div>
  242. </div>
  243. <!--办理工单-->
  244. </div>
  245. <script>
  246. initTable();
  247. var keys;
  248. var taps;
  249. $(document).ready(function () {
  250. laydate.skin('molv');
  251. laydate({
  252. elem: '#startTime',
  253. event: 'focus'
  254. });
  255. laydate({
  256. elem: '#endTime',
  257. event: 'focus'
  258. });
  259. //待办搜索
  260. $(".db").click(function () {
  261. initTable();
  262. })
  263. //点击关闭详情
  264. $('.setwin').click(function () {
  265. $(".t-shade").hide();
  266. $(".clgd ").hide();
  267. })
  268. $("#Closexq").click(function () {
  269. $(".t-shade").hide();
  270. $(".clgd").hide();
  271. })
  272. //关闭处理弹框
  273. $("#Closefl").click(function () {
  274. $(".t-shade").hide();
  275. $(".blgd").hide();
  276. })
  277. $("#workorderlist").on("click-row.bs.table", function (e, row, ele) {
  278. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  279. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  280. });
  281. $("#dyyl").click(function () {
  282. layer.open({
  283. type: 2,
  284. content: "PrintPreview.html?wid=" + $("#wids").val(), //iframe的url,no代表不显示滚动条
  285. title: '打印',
  286. area: ['60%', '80%'], //宽高
  287. });
  288. })
  289. //上传附件
  290. $("#scwj").click(function () {
  291. $("#upFile").trigger("click");
  292. })
  293. $("#upFile").change(function () {
  294. upload();
  295. })
  296. $("#scfj").click(function () {
  297. $(".fjnr").text("");
  298. $("#scfj").hide();
  299. })
  300. //反馈提交
  301. $('#Dbfk').click(function () {
  302. FeedBackWorkOrder();
  303. });
  304. })
  305. //表格一
  306. function initTable() {
  307. //先销毁表格
  308. $('#workorderlist').bootstrapTable('destroy');
  309. //初始化表格,动态从服务器加载数据
  310. $("#workorderlist").bootstrapTable({
  311. method: "get", //使用get请求到服务器获取数据
  312. url: huayi.config.callcenter_url + "WorkOrder/GetDBList", //获取数据的Servlet地址
  313. contentType: "application/x-www-form-urlencoded",striped: true, //表格显示条纹
  314. pagination: true, //启动分页
  315. pageSize: 10, //每页显示的记录数
  316. pageNumber: 1, //当前第几页
  317. pageList: [10, 20, 50, 100], //记录数可选列表
  318. search: false, //是否启用查询
  319. showColumns: false, //显示下拉框勾选要显示的列
  320. showRefresh: false, //显示刷新按钮
  321. sidePagination: "server", //表示服务端请求
  322. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  323. //设置为limit可以获取limit, offset, search, sort, order
  324. queryParamsType: "undefined",
  325. queryParams: function queryParams(params) { //设置查询参数
  326. var param = {
  327. page: params.pageNumber,
  328. pagesize: params.pageSize,
  329. menu: 2,
  330. starttime: $("#startTime").val(),
  331. endtime: $("#endTime").val(),
  332. token: $.cookie("token")
  333. };
  334. return param;
  335. },
  336. onLoadSuccess: function () { //加载成功时执行
  337. //layer.msg("加载成功");
  338. },
  339. onLoadError: function () { //加载失败时执行
  340. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  341. }
  342. });
  343. }
  344. //是否查阅
  345. function IsRead(val) {
  346. if (val == 'True') {
  347. return '<span style="color:green">是</span>';
  348. } else {
  349. return '<span style="color:red">否</span>';
  350. }
  351. }
  352. //内容
  353. function ComContent(val) {
  354. if (val) {
  355. var str = '<div '
  356. if (val.length > 10) {
  357. str = str + ' title="' + val + '" ';
  358. val = val.substr(0, 5) + "...";
  359. }
  360. return str + '>' + val + '</div>';
  361. } else {
  362. return '';
  363. }
  364. }
  365. //地址
  366. function SourceAddress(val) {
  367. if (val) {
  368. var str = '<div '
  369. if (val.length > 10) {
  370. str = str + ' title="' + val + '" ';
  371. val = val.substr(0, 5) + "...";
  372. }
  373. return str + '>' + val + '</div>';
  374. } else {
  375. return '';
  376. }
  377. }
  378. //操作
  379. function Dispose(val, row) {
  380. return '<div class="imgs" >' +
  381. '<a class="xg"onclick="dbcl(' + row.F_WorkOrderId + ')"> 处理</a>' +
  382. '</div>';
  383. }
  384. //待办处理
  385. function dbcl(Id) {
  386. $(".t-shade").show();
  387. $(".clgd ").show();
  388. $("#wids").val(Id);
  389. //请求数据填充详情表格
  390. GetWorkOrder(Id);
  391. }
  392. //工单详情
  393. function GetWorkOrder() {
  394. $.getJSON(huayi.config.callcenter_url + "WorkOrder/GetWorkOrder", {
  395. workorderid: $("#wids").val(),
  396. token: $.cookie("token")
  397. }, function (data) {
  398. /*验证请求*/
  399. if (data.state == "success") {
  400. var content = data.data;
  401. $(".tsname").text(content.data[0].F_CusName);
  402. $(".tstime").text(content.data[0].F_RegDate);
  403. $(".dz").text(content.data[0].F_CusAddress);
  404. $(".tsdh").text(content.data[0].F_ConPhone);
  405. $('.gdh').text(content.data[0].F_WorkOrderId);
  406. $(".tsfs").text(content.data[0].SourceName);
  407. $('.Content').text(content.data[0].F_ComContent);
  408. $('.jbyj').text(content.jbdata[0].F_AssignedOpinion);
  409. $('.cbdw').text(content.jbdata[0].DeptName);
  410. $(".jbtime").text(content.jbdata[0].F_SubmitDate);
  411. $('.cljg').val("");
  412. $('.bmy').val("");
  413. $('.zbr').val("");
  414. $('.zgld').val("");
  415. $('.lxdh').val("");
  416. }
  417. });
  418. }
  419. //上传文件
  420. function upload() {
  421. if (document.getElementById("upFile").files.length > 0) {
  422. var formData = new FormData();
  423. formData.append("upFile", document.getElementById("upFile").files[0]);
  424. formData.append("token", $.cookie("token"));
  425. $.ajax({
  426. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  427. type: "POST",
  428. data: formData,
  429. /**
  430. *必须false才会自动加上正确的Content-Type
  431. */
  432. contentType: false,
  433. /**
  434. * 必须false才会避开jQuery对 formdata 的默认处理
  435. * XMLHttpRequest会对 formdata 进行正确的处理
  436. */
  437. processData: false,
  438. success: function (result) {
  439. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  440. $("#upFile").change(function () {
  441. upload();
  442. });
  443. var r = $.parseJSON(result);
  444. if (r.state.toLowerCase() == "success") {
  445. $(".fjnr").text(r.data);
  446. $("#scfj").show();
  447. }
  448. }
  449. });
  450. }
  451. else {
  452. layer.confirm('请上传文件!', {
  453. btn: ['确定']
  454. });
  455. }
  456. }
  457. //反馈提交
  458. function FeedBackWorkOrder() {
  459. if (!$("#wids").val()) {
  460. layer.confirm('反馈失败,请关闭页面,重新打开操作!', {
  461. btn: ['确定']
  462. });
  463. return;
  464. }
  465. if (!$(".zgld").val()) {
  466. layer.confirm('请输入主管领导!', {
  467. btn: ['确定']
  468. });
  469. return;
  470. }
  471. if (!$(".zbr").val()) {
  472. layer.confirm('请输入主办人!', {
  473. btn: ['确定']
  474. });
  475. return;
  476. }
  477. if (!$(".lxdh").val()) {
  478. layer.confirm('请输入联系电话!', {
  479. btn: ['确定']
  480. });
  481. return;
  482. }
  483. if (!$(".cljg").val()) {
  484. layer.confirm('请输入处理结果!', {
  485. btn: ['确定']
  486. });
  487. return;
  488. }
  489. $.post(huayi.config.callcenter_url + "WorkOrder/FeedBackWorkOrder", {
  490. workorderid: $("#wids").val(),
  491. result: $('.cljg').val(),
  492. remark: $('.bmy').val(),
  493. dealman: $('.zbr').val(),
  494. leader: $('.zgld ').val(),
  495. tel: $('.lxdh').val(),
  496. state: $('.df input[name="yj"]:checked ').val(),
  497. filename:$(".fjnr").text(),
  498. token: $.cookie("token")
  499. }, function (data) {
  500. data = JSON.parse(data);
  501. /*验证请求*/
  502. if (data.state == "success") {
  503. layer.msg("反馈成功");
  504. $(".t-shade").hide();
  505. $(".clgd").hide();
  506. initTable();
  507. }
  508. });
  509. }
  510. </script>
  511. </body>
  512. </html>