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codegit/CallCenterApi/CallCenterApi.BLL/CallCenterApi.BLL.csproj

@@ -78,6 +78,7 @@
     <Compile Include="T_Cus_CustomerFinanceLog.cs" />
     <Compile Include="T_Cus_RegionCategory.cs" />
     <Compile Include="T_Cus_Region_UserAccount_Map.cs" />
+    <Compile Include="T_Med_FollowUp.cs" />
     <Compile Include="T_Msg_List.cs" />
     <Compile Include="T_Msg_NoticeInfo.cs" />
     <Compile Include="T_QC_IndexBase.cs" />

codegit/CallCenterApi/CallCenterApi.DAL/CallCenterApi.DAL.csproj

@@ -78,6 +78,7 @@
     <Compile Include="T_Cus_CustomerFinanceLog.cs" />
     <Compile Include="T_Cus_RegionCategory.cs" />
     <Compile Include="T_Cus_Region_UserAccount_Map.cs" />
+    <Compile Include="T_Med_FollowUp.cs" />
     <Compile Include="T_Msg_List.cs" />
     <Compile Include="T_Msg_NoticeInfo.cs" />
     <Compile Include="T_QC_IndexBase.cs" />

codegit/CallCenterApi/CallCenterApi.DAL/T_Med_FollowUp.cs

@@ -43,7 +43,18 @@ namespace CallCenterApi.DAL
             strSql.Append("F_SecondLevel=@F_SecondLevel,");
             strSql.Append("F_BedNum=@F_BedNum,");
             strSql.Append("F_CostsNature=@F_CostsNature,");
-            strSql.Append("F_FollowUpNum=@F_FollowUpNum");
+            strSql.Append("F_FollowUpNum=@F_FollowUpNum,");
+            strSql.Append("F_IsDel=@F_IsDel,");
+            strSql.Append("F_ZDMC=@F_ZDMC,");
+            strSql.Append("F_TotalCosts=@F_TotalCosts,");
+            strSql.Append("F_SFDate=@F_SFDate,");
+            strSql.Append("F_SFPerson=@F_SFPerson,");
+            strSql.Append("F_SFResult=@F_SFResult,");
+            strSql.Append("F_Satisfied=@F_Satisfied,");
+            strSql.Append("F_Advise=@F_Advise,");
+            strSql.Append("F_Praise=@F_Praise,");
+            strSql.Append("F_Criticism=@F_Criticism,");
+            strSql.Append("F_PagerID=@F_PagerID");
             strSql.Append(" where F_Id=@F_Id");
             SqlParameter[] parameters = {
                     new SqlParameter("@F_Id", SqlDbType.Int,4),
@@ -66,7 +77,18 @@ namespace CallCenterApi.DAL
                     new SqlParameter("@F_SecondLevel", SqlDbType.Int,4),
                     new SqlParameter("@F_BedNum", SqlDbType.Int,4),
                     new SqlParameter("@F_CostsNature", SqlDbType.VarChar,50),
-                    new SqlParameter("@F_FollowUpNum", SqlDbType.Int,4)
+                    new SqlParameter("@F_FollowUpNum", SqlDbType.Int,4),
+                    new SqlParameter("@F_IsDel", SqlDbType.Int,4),
+                    new SqlParameter("@F_TotalCosts", SqlDbType.Decimal ),
+                    new SqlParameter("@F_SFDate", SqlDbType.DateTime),
+                    new SqlParameter("@F_ZDMC", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_SFPerson", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_SFResult", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_Satisfied", SqlDbType.VarChar,50),
+                    new SqlParameter("@F_Advise", SqlDbType.VarChar,500),
+                    new SqlParameter("@F_Praise", SqlDbType.VarChar,500),
+                    new SqlParameter("@F_Criticism", SqlDbType.VarChar,500),
+                    new SqlParameter("@F_PagerID", SqlDbType.Int,8)
             };
             parameters[0].Value = model.F_Id;
             parameters[1].Value = model.F_Name;
@@ -89,6 +111,17 @@ namespace CallCenterApi.DAL
             parameters[18].Value = model.F_BedNum;
             parameters[19].Value = model.F_CostsNature;
             parameters[20].Value = model.F_FollowUpNum;
+            parameters[21].Value = model.F_IsDel;
+            parameters[22].Value = model.F_TotalCosts;
+            parameters[23].Value = model.F_SFDate;
+            parameters[24].Value = model.F_ZDMC;
+            parameters[25].Value = model.F_SFPerson;
+            parameters[26].Value = model.F_SFResult;
+            parameters[27].Value = model.F_Satisfied;
+            parameters[28].Value = model.F_Advise;
+            parameters[29].Value = model.F_Praise;
+            parameters[30].Value = model.F_Criticism;
+            parameters[31].Value = model.F_PagerID;
 
             int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
             if (rows > 0)
@@ -262,6 +295,46 @@ namespace CallCenterApi.DAL
                 {
                     model.F_FollowUpNum = int.Parse(row["F_FollowUpNum"].ToString());
                 }
+                if (row["F_IsDel"] != null && row["F_IsDel"].ToString() != "")
+                {
+                    model.F_IsDel = int.Parse(row["F_IsDel"].ToString());
+                }
+                if (row["F_ZDMC"] != null)
+                {
+                    model.F_ZDMC = row["F_ZDMC"].ToString();
+                }
+                if (row["F_TotalCosts"] != null && row["F_TotalCosts"].ToString() != "")
+                {
+                    model.F_TotalCosts = decimal.Parse(row["F_TotalCosts"].ToString());
+                }
+                if (row["F_SFDate"] != null && row["F_SFDate"].ToString() != "")
+                {
+                    model.F_SFDate = DateTime.Parse(row["F_SFDate"].ToString());
+                }
+                if (row["F_SFPerson"] != null)
+                {
+                    model.F_SFPerson = row["F_SFPerson"].ToString();
+                }
+                if (row["F_SFResult"] != null)
+                {
+                    model.F_SFResult = row["F_SFResult"].ToString();
+                }
+                if (row["F_Satisfied"] != null)
+                {
+                    model.F_Satisfied = row["F_Satisfied"].ToString();
+                }
+                if (row["F_Advise"] != null)
+                {
+                    model.F_Advise = row["F_Advise"].ToString();
+                }
+                if (row["F_Praise"] != null)
+                {
+                    model.F_Praise = row["F_Praise"].ToString();
+                }
+                if (row["F_Criticism"] != null)
+                {
+                    model.F_Criticism = row["F_Criticism"].ToString();
+                }
             }
             return model;
         }

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/MedicalFollowup/FollowUpController.cs

@@ -15,6 +15,9 @@ namespace CallCenterApi.Interface.Controllers.MedicalFollowup
         //private readonly BLL.T_Call_OutTaskTelNum otnBLL = new BLL.T_Call_OutTaskTelNum();
         private readonly BLL.T_Call_OutAnswers ansBLL = new BLL.T_Call_OutAnswers();
         private readonly BLL.T_Med_FollowUp mfBLL = new BLL.T_Med_FollowUp();
+        private readonly BLL.T_Ask_Question questionBLL = new BLL.T_Ask_Question();
+        private readonly BLL.T_Ask_QuestionItems questionItemBLL = new BLL.T_Ask_QuestionItems();
+        private readonly BLL.T_Ask_PagerInfo pagerInfoBLL = new BLL.T_Ask_PagerInfo();
 
         // GET: FollowUp
         public ActionResult Index()
@@ -54,6 +57,8 @@ namespace CallCenterApi.Interface.Controllers.MedicalFollowup
             string strsfend = HttpUtility.UrlDecode(RequestString.GetQueryString("sfend"));
             //仅二级随访未完成
             string strejwwc = HttpUtility.UrlDecode(RequestString.GetQueryString("secondlevel"));
+            //满意度
+            string strsatisfy = HttpUtility.UrlDecode(RequestString.GetQueryString("satisfied"));
 
             string strpageindex = RequestString.GetQueryString("page");
             int pageindex = 1;
@@ -124,6 +129,10 @@ namespace CallCenterApi.Interface.Controllers.MedicalFollowup
             {
                 sql += " and F_State = 2 ";//随访完成状态
             }
+            if (strsatisfy.Trim() != "" && strsatisfy != "undefined")
+            {
+                sql += " and F_Satisfied = '"+strsatisfy +"' ";//随访完成状态
+            }
 
             if (strpageindex.Trim() != "")
             {
@@ -173,8 +182,9 @@ namespace CallCenterApi.Interface.Controllers.MedicalFollowup
         /// <param name="address">地址</param>
         /// <returns></returns>
         public ActionResult Answers(int taskid, int custelid, string[] ans, int hjjgid,
-            string name, string phone, string address, int countryid = 0)
+            string name, string phone, string address,string advise, string satisfied,string praise,string criticism,int pagerid, int countryid = 0)
         {
+            taskid = 0;
             int cc = 0;
             if (custelid > 0)
             {
@@ -242,22 +252,12 @@ namespace CallCenterApi.Interface.Controllers.MedicalFollowup
                     var hjconfig = new BLL.T_Sys_DictionaryValue().GetModel(hjjgid);
                     if (hjconfig != null)
                         otnModel.F_SFResult  = hjconfig.F_Name;
-                    //otnModel.F_YHFKId = yhfkid;
-                    //var fkconfig = new BLL.T_Sys_DictionaryValue().GetModel(yhfkid);
-                    //if (fkconfig != null)
-                    //    otnModel.F_YHFKName = fkconfig.F_Name;
-                    otnModel.ExpandVchField2 = phone;
-                    otnModel.ExpandVchField3 = address;
-                    var fkconfig = new BLL.T_Sys_DictionaryValue().GetModel(countryid);
-                    if (fkconfig != null)
-                        otnModel.ExpandVchField4 = fkconfig.F_Name;
-                    otnModel.ExpandIntField1 = countryid;//乡镇
-                    otnModel.ExpandDatField1 = DateTime.Now;//调查时间
-                    otnModel.F_AskRes = askqids;
-                    otnModel.F_AskInfo = ansids;
-                    otnModel.F_CusID = cusid;
-                    otnModel.F_CusName = name;
-                    otnBLL.Update(otnModel);
+                    otnModel.F_SFPerson = CurrentUser.UserData.F_UserCode;
+                    otnModel.F_SFDate = DateTime.Now;
+                    otnModel.F_Advise = advise;
+                    otnModel.F_Satisfied = satisfied;
+                    otnModel.F_PagerID = pagerid;             
+                    mfBLL.Update(otnModel);
                     //planrecord(otnModel);
                     #endregion
                 }
@@ -266,12 +266,13 @@ namespace CallCenterApi.Interface.Controllers.MedicalFollowup
             {
                 if (cc == ans.Length)
                 {
-                    return Success("问卷答案提交成功！taskid=" + taskid + ",custelid=" + custelid + ",操作人：" + CurrentUser.UserData.F_UserCode);
+                    //return Success("问卷答案提交成功！taskid=" + taskid + ",custelid=" + custelid + ",操作人：" + CurrentUser.UserData.F_UserCode);
+                    return Success("问卷答案提交成功！custelid=" + custelid + ",操作人：" + CurrentUser.UserData.F_UserCode);
                 }
                 else
                 {
                     ansBLL.DeleteByTelid(custelid, taskid);
-                    return Error("问卷答案提交失败！taskid=" + taskid + ",custelid=" + custelid + ",操作人：" + CurrentUser.UserData.F_UserCode);
+                    return Error("问卷答案提交失败！custelid=" + custelid + ",操作人：" + CurrentUser.UserData.F_UserCode);
                 }
             }
             else
@@ -281,5 +282,113 @@ namespace CallCenterApi.Interface.Controllers.MedicalFollowup
 
         }
         #endregion
+
+        #region 导出
+
+        #endregion
+
+        #region 获取随访结果详情
+        //获取任务结果详情
+        public ActionResult GetTaskTelInfo(int id = 0)
+        {
+            if (id <= 0)
+                return Error("参数不正确");
+            var model = mfBLL.GetModel(id);
+
+            var paperid = 0;
+            if (model != null)
+            {
+                var taskmodel = new Model.T_Med_FollowUp();
+                #region 绑定任务和客户信息
+               
+                taskmodel.F_Id = model.F_Id;//号码id
+                //taskmodel.F_TaskId = model.F_TaskId.Value;//任务id
+                //taskmodel.F_HJJGId = model.F_HJJGId != null ? model.F_HJJGId.Value : 0;//呼叫结果id
+                taskmodel.F_Satisfied = model.F_Satisfied;
+                taskmodel.F_SFResult = model.F_SFResult;
+                if (!string.IsNullOrWhiteSpace(model.F_Name))
+                    taskmodel.F_Name = model.F_Name;//客户姓名
+                if (!string.IsNullOrWhiteSpace(model.F_Phone))
+                    taskmodel.F_Phone = model.F_Phone;//号码
+                
+                if (!string.IsNullOrWhiteSpace(model.F_Addr))
+                    taskmodel.F_Addr = model.F_Addr;//住址
+                #endregion
+
+                var anslist = ansBLL.GetModelList("  F_CusTelID=" + id + " ");//ansBLL.GetModelList(" F_TaskID=" + model.F_TaskId.Value + " and F_CusTelID=" + id + " ");
+                //var tmodel = otBLL.GetModel(model.F_TaskId.Value);
+                //if (tmodel != null)
+                //{
+                    paperid = model .F_PagerID;
+                    #region 获取问卷试题信息以及答案
+                    var pmodel = pagerInfoBLL.GetModel(paperid);
+                    var qlist = questionBLL.GetModelList(" F_DeleteFlag=0 and F_QuestionId in (select F_QuestionId from T_Ask_PagerItems where F_PagerId=" + paperid + ")  order by F_QuestionId ");
+                    var qilist = questionItemBLL.GetModelList(" F_QuestionId in (select F_QuestionId from T_Ask_PagerItems where F_PagerId=" + paperid + ")  order by F_ItemId ");
+                    var newmodel = new
+                    {
+                        F_Title = pmodel.F_Title,
+                        F_Remark = pmodel.F_Remark,
+                        F_StartText = pmodel.F_StartText,
+                        F_EndText = pmodel.F_EndText,
+                        F_Questions = qlist.Select(q =>
+                        {
+                            var answers = "";
+                            var qalist = anslist.Where(al => al.F_QID.Value == q.F_QuestionId).ToList<Model.T_Call_OutAnswers>();
+                            if (qalist.Count > 0)
+                            {
+                                if (q.F_Type > 1)
+                                {
+                                    foreach (var item in qalist)
+                                    {
+                                        answers += item.F_QIID + "|";
+                                    }
+                                }
+                                else
+                                {
+                                    answers = qalist[0].F_Answer;
+                                }
+                            }
+                            return new
+                            {
+                                quesid = q.F_QuestionId,
+                                questitle = q.F_Title,
+                                questype = q.F_Type,
+                                quescontent = q.F_Content,
+                                quesremark = q.F_Remark,
+                                quesanswers = answers.Trim('|'),
+                                quesitems = qilist.Where(qq => qq.F_QuestionId == q.F_QuestionId).Select(qi =>
+                                {
+                                    return new
+                                    {
+                                        itemid = qi.F_ItemId,
+                                        itemname = qi.F_ItemName,
+                                        itemremark = qi.F_Remark,
+                                    };
+                                })
+                            };
+                        })
+                    };
+                    #endregion
+
+
+                    //taskmodel.F_TaskName = tmodel.F_TaskName;//任务名称                
+                    //taskmodel.F_TaskRemark = tmodel.F_TaskRemark;//任务备注                
+
+                    var objy = new
+                    {
+                        taskModel = taskmodel,
+                        paperModel = newmodel
+                    };
+                    return Success("获取详情成功", objy);
+                //}
+            }
+            return Error("获取详情失败");
+        }
+        #endregion
+
+
+        #region 科室随访率统计
+
+        #endregion
     }
 }

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderNewController.cs

@@ -336,8 +336,9 @@ namespace CallCenterApi.Interface.Controllers.workorder
                 opt = "处理";
                 model.DealBy = nowUser.F_UserCode;
                 model.DealTime = DateTime.Now;
-                model.F_State = 0;
+                model.F_State = 10;
             }
+            model.IsOver = isover;
             #region 读取当前登录人部门
             string deptname = "";
             var deptmodel = departmentBLL.GetModel(nowUser.F_DeptId);
@@ -482,6 +483,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                     model.DealTime = it.DealTime.ToString();
                     model.CreateTime = it.CreateTime.ToString();
                     model.Createby = it.Createby;
+                    model.IsOver = it.IsOver;
                     if (it.F_State == 0)
                     {
                         model.F_State = "未处理";
@@ -540,6 +542,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
             model.Remarks = input.Remarks;//备注
             model.Problem = input.Problem;//问题描述
             model.IsDelete = 0;//问题描述
+            model.IsOver = input.IsOver;
             return model;
         }
         public long AddLog(long woid, int wostate, string content, int itemtype, int opttype, string nextuser, int nextdept, Model.T_Sys_UserAccount nowUser)
@@ -640,7 +643,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
             public string IsRelevant { get; set; }//是否转至相关部门
             public string Remarks { get; set; }//备注
             public string Problem { get; set; }//问题描述
-            public int IsOver { get; set; }//是否处理
+            public int? IsOver { get; set; }//是否处理
             public string DealContents { get; set; }//处理结果
             public string DealBy { get; set; }//处理人
             public string DealTime { get; set; }//处理时间

codegit/CallCenterApi/CallCenterApi.Model/T_Med_FollowUp.cs

@@ -45,6 +45,9 @@ namespace CallCenterApi.Model
         private string _f_sfresult;
         private string _f_satisfied;
         private string _f_advise;
+        private string _f_praise;
+        private string _f_criticism;
+        private int _f_pagerid;
         /// <summary>
         /// id
         /// </summary>
@@ -278,5 +281,26 @@ namespace CallCenterApi.Model
             set { _f_advise = value; }
             get { return _f_advise; }
         }
+        //表扬
+        public string F_Praise
+        {
+            set { _f_praise = value; }
+            get { return _f_praise; }
+        }       
+        //批评
+        public string F_Criticism
+        {
+            set { _f_criticism = value; }
+            get { return _f_criticism; }
+        }
+        /// <summary>
+        /// 是否删除
+        /// </summary>
+        public int F_PagerID
+        {
+            set { _f_pagerid = value; }
+            get { return _f_pagerid; }
+        }
+        
     }
 }