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codegit/CallCenterApi/CallCenterApi.DAL/T_Wo_WorkOrderNew.cs

@@ -102,8 +102,17 @@ namespace CallCenterApi.DAL
             parameters[33].Value = model.DelTime;
             parameters[34].Value = model.TypeClass;
             parameters[35].Value = model.DealBy;
-            int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
-            return rows;
+            //int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
+            //return rows;
+            object obj = DbHelperSQL.GetSingle(strSql.ToString(), parameters);
+            if (obj == null)
+            {
+                return 0;
+            }
+            else
+            {
+                return Convert.ToInt32(obj);
+            }
 
         }
         /// <summary>

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/IndexController.cs

@@ -216,7 +216,7 @@ namespace CallCenterApi.Interface.Controllers
         /// 获取当月/当天的工单量(已完成，未完成)
         /// </summary>
         /// <returns></returns>
-        public ActionResult GetWorkTotal()
+        public ActionResult GetWorkTotalOLD()
         {
             ActionResult res = NoToken("未知错误，请重新登录");
             if (Request.IsAuthenticated)
@@ -284,6 +284,77 @@ namespace CallCenterApi.Interface.Controllers
         }
 
         /// <summary>
+        /// 获取当月/当天的工单量(已完成，未完成)
+        /// </summary>
+        /// <returns></returns>
+        public ActionResult GetWorkTotal()
+        {
+            ActionResult res = NoToken("未知错误，请重新登录");
+            if (Request.IsAuthenticated)
+            {
+                int userId = CurrentUser.UserData.F_UserId;
+                int deptid = CurrentUser.UserData.F_DeptId;         //部门id
+                if (userId != 0)
+                {
+                    Model.T_Sys_UserAccount ua = new BLL.T_Sys_UserAccount().GetModel(userId);
+                    if (ua != null)
+                    {
+                        var date = DateTime.Now;//DateTime.Parse("2015-04-14"); //
+                        string strDate = date.ToString("yyyy-MM-dd");
+                        string strMonth = date.ToString("yyyy-MM");
+
+                        //BLL.T_Wo_WorkOrderBase bll = new BLL.T_Wo_WorkOrderBase();
+                        //var list1 = bll.GetList(" F_USERID='" + userId + "' and CONVERT(varchar(10),F_CREATEDATE, 23)='" + strDate + "' and F_WORKORDERSTATEID in (0,8) ").Tables[0];
+                        //var list2 = bll.GetList(" F_USERID='" + userId + "' and CONVERT(varchar(10),F_CREATEDATE, 23)='" + strDate + "' and F_WORKORDERSTATEID in (4,5,6,7,9,12,13) ").Tables[0];
+                        //var list3 = bll.GetList(" F_USERID='" + userId + "' and CONVERT(char(7),F_CREATEDATE,20)='" + strMonth + "' and F_WORKORDERSTATEID in (0,8) ").Tables[0];
+                        //var list4 = bll.GetList(" F_USERID='" + userId + "' and CONVERT(char(7),F_CREATEDATE,20)='" + strMonth + "' and F_WORKORDERSTATEID in (4,5,6,7,9,12,13) ").Tables[0];
+                        //部门信息
+                        var modelDep = new BLL.T_Sys_Department().GetModel(deptid);
+                        int depType = 0;
+                        if (modelDep != null)
+                            depType = modelDep.F_Type ?? 0;  //部门操作权限：1接待部，2办理人员，3区域客服，4监管
+
+                        string uwhere = " 1=1 ";
+                        if (ua.F_RoleId != 17 && depType != 1 && depType != 3)
+                        {
+                            uwhere += " and CreateUser='" + ua.F_UserCode + "' ";
+                        }
+
+                        BLL.T_Wo_WorkOrderNew bll = new BLL.T_Wo_WorkOrderNew();
+                        var list1 = bll.GetList(uwhere + " and CONVERT(varchar(10),CreateTime, 23)='" + strDate + "' and F_State =" + (int)EnumWorkOrderState.finish + " and IsDelete=0 ").Tables[0];
+                        var list2 = bll.GetList(uwhere + " and CONVERT(varchar(10),CreateTime, 23)='" + strDate + "' and F_State <" + (int)EnumWorkOrderState.finish + " and IsDelete=0 ").Tables[0];
+                        var list3 = bll.GetList(uwhere + " and CONVERT(char(7),CreateTime,20)='" + strMonth + "' and F_State =" + (int)EnumWorkOrderState.finish + " and IsDelete=0 ").Tables[0];
+                        var list4 = bll.GetList(uwhere + " and CONVERT(char(7),CreateTime,20)='" + strMonth + "' and F_State <" + (int)EnumWorkOrderState.finish + " and IsDelete=0 ").Tables[0];
+                        #region
+                        //var list1 = bll.GetList(uwhere + " and CONVERT(varchar(10),CreateTime, 23)='" + strDate + "' and State =2 and IsDel=0 ").Tables[0];
+                        //var list2 = bll.GetList(uwhere + " and CONVERT(varchar(10),CreateTime, 23)='" + strDate + "' and State in (0,1) and IsDel=0 ").Tables[0];
+                        //var list3 = bll.GetList(uwhere + " and CONVERT(char(7),CreateTime,20)='" + strMonth + "' and State =2 and IsDel=0 ").Tables[0];
+                        //var list4 = bll.GetList(uwhere + " and CONVERT(char(7),CreateTime,20)='" + strMonth + "' and State in (0,1) and IsDel=0 ").Tables[0];
+
+                        ////日已完成
+                        //var list1 = bll.GetList(uwhere + " and CONVERT(varchar(10),CreateTime, 23)='" + strDate + "' and State =1 and IsDel=0 ").Tables[0];
+                        ////日未完成
+                        //var list2 = bll.GetList(uwhere + " and CONVERT(varchar(10),CreateTime, 23)='" + strDate + "' and State=0 and IsDel=0 ").Tables[0];
+                        ////月已完成
+                        //var list3 = bll.GetList(uwhere + " and CONVERT(char(7),CreateTime,20)='" + strMonth + "' and State =1 and IsDel=0 ").Tables[0];
+                        ////月未完成
+                        //var list4 = bll.GetList(uwhere + " and CONVERT(char(7),CreateTime,20)='" + strMonth + "' and State=0 and IsDel=0 ").Tables[0];
+                        #endregion
+                        var obj = new
+                        {
+                            daywc = list1.Rows.Count,
+                            daywwc = list2.Rows.Count,
+                            monwc = list3.Rows.Count,
+                            monwwc = list4.Rows.Count
+                        };
+                        res = Success("成功", obj);
+                    }
+                }
+            }
+            return res;
+        }
+
+        /// <summary>
         /// 当天每小时的总通话量和接通量
         /// </summary>
         /// <returns></returns>
@@ -362,7 +433,7 @@ namespace CallCenterApi.Interface.Controllers
                         List<string> cols = strcols.Take(days).ToList();
                         BLL.T_Call_CallRecords telbll = new BLL.T_Call_CallRecords();
                         //BLL.T_Wo_WorkOrderBase workbll = new BLL.T_Wo_WorkOrderBase();
-                        BLL.T_Wo_WorkOrder workbll = new BLL.T_Wo_WorkOrder();
+                        BLL.T_Wo_WorkOrderNew workbll = new BLL.T_Wo_WorkOrderNew();
                         int[] teltotal = new int[days];
                         int[] worktotal = new int[days];
                         //部门信息
@@ -619,6 +690,8 @@ namespace CallCenterApi.Interface.Controllers
             return res;
         }
 
+        
+
         /// <summary>
         /// 最近通话记录
         /// </summary>

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/workorder/WorkOrderNewController.cs

@@ -63,7 +63,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                     }
                     if (customerTel.Trim() != "" && customerTel != "undefined")
                     {
-                        sql += "and  CustomerTel='" + customerTel+"'";
+                        sql += "and  CustomerTel like '%" + customerTel+"%'";
                     }
                     if (strpageindex.Trim() != "")
                     {
@@ -143,6 +143,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                             bool b = DealWO(ua, WorkOrder, input.DealContents, 1);
                             if (b)
                             {
+                                
                                 return Success("处理成功！");
                             }
                             else
@@ -530,7 +531,7 @@ namespace CallCenterApi.Interface.Controllers.workorder
                     model.CreateTime = it.CreateTime.ToString();
                     model.Createby = it.Createby;
                     model.IsOver = it.IsOver;
-                    if (it.F_State == 0)
+                    if (it.IsOver == 0)//20200417修改F_State
                     {
                         model.F_State = "未处理";
                     }