报表加总计

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/SwitchedlossCallController.cs

@@ -35,14 +35,14 @@ namespace CallCenterApi.Interface.Controllers.report
 
             dtNew = GetData(stime, endtime);
 
-             double jietongcishu = dtNew.AsEnumerable().Select(d => Convert.ToDouble(d.Field<string>("接通次数"))).Sum();
-             double husuncishu = dtNew.AsEnumerable().Select(d => Convert.ToDouble(d.Field<string>("呼损次数"))).Sum();
-            var returndata = new
-            {
-                data=dtNew,
-                jietongcishu= jietongcishu,
-              husuncishu = husuncishu
-            };
+             //double jietongcishu = dtNew.AsEnumerable().Select(d => Convert.ToDouble(d.Field<string>("接通次数"))).Sum();
+             //double husuncishu = dtNew.AsEnumerable().Select(d => Convert.ToDouble(d.Field<string>("呼损次数"))).Sum();
+            //var returndata = new
+            //{
+            //    data=dtNew,
+            //    jietongcishu= jietongcishu,
+            //  husuncishu = husuncishu
+            //};
             #region
 
             //#region 编辑表头
@@ -77,7 +77,7 @@ namespace CallCenterApi.Interface.Controllers.report
             //    dtNew.Rows.Add(drNew);
             //}
             #endregion
-            res = Success("获取接通呼损统计数据成功", returndata);
+            res = Success("获取接通呼损统计数据成功", dtNew);
 
             return res;
         }
@@ -90,17 +90,17 @@ namespace CallCenterApi.Interface.Controllers.report
             {
                 NPOIHelper npoi = new NPOIHelper();
                 DataTable dt = GetData(stime, endtime);
-                if (dt.Rows.Count > 2)
-                {
-                    //有数据添加总计
-                    DataRow drnew = dt.NewRow();
-                    drnew["日期"] = "总计";
-                    drnew["接通次数"] = dt.AsEnumerable().Select(d => Convert.ToDouble(d.Field<string>("接通次数"))).Sum();
-                    drnew["呼损次数"] = dt.AsEnumerable().Select(d => Convert.ToDouble(d.Field<string>("呼损次数"))).Sum();
-                    drnew["接通率"] = "";
-                    drnew["呼损率"] = "";
-                    dt.Rows.Add(drnew);
-                }
+                //if (dt.Rows.Count > 2)
+                //{
+                //    //有数据添加总计
+                //    DataRow drnew = dt.NewRow();
+                //    drnew["日期"] = "总计";
+                //    drnew["接通次数"] = dt.AsEnumerable().Select(d => Convert.ToDouble(d.Field<string>("接通次数"))).Sum();
+                //    drnew["呼损次数"] = dt.AsEnumerable().Select(d => Convert.ToDouble(d.Field<string>("呼损次数"))).Sum();
+                //    drnew["接通率"] = "";
+                //    drnew["呼损率"] = "";
+                //    dt.Rows.Add(drnew);
+                //}
                 if (npoi.ExportToExcel("接通呼损数据", dt) == "")
                 {
                     return Success("导出成功");
@@ -148,6 +148,20 @@ namespace CallCenterApi.Interface.Controllers.report
 
                 dtNew.Rows.Add(drNew);
             }
+
+            DataRow dr = dtNew.NewRow();
+
+            double jietongcishu = dtNew.AsEnumerable().Select(d => Convert.ToDouble(d.Field<string>("接通次数"))).Sum();
+            double husuncishu = dtNew.AsEnumerable().Select(d => Convert.ToDouble(d.Field<string>("呼损次数"))).Sum();
+
+            dr["日期"] = "合计";
+            dr["接通次数"] = jietongcishu;
+            dr["呼损次数"] = husuncishu;
+            dr["接通率"] = "";
+            dr["呼损率"] = "";
+            dtNew.Rows.Add(dr);
+
+
             return dtNew;
         }
 

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/TalkTimeController.cs

@@ -35,15 +35,15 @@ namespace CallCenterApi.Interface.Controllers.report
             dtNew = GetData(stime, endtime);
 
 
-            int hurucishu = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼入次数"))).Sum();
-            int hurushichang = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼入时长"))).Sum();
-            int huchucishu = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出次数"))).Sum();
-            int huchushichang = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出时长"))).Sum();
+            //int hurucishu = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼入次数"))).Sum();
+            //int hurushichang = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼入时长"))).Sum();
+            //int huchucishu = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出次数"))).Sum();
+            //int huchushichang = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出时长"))).Sum();
 
 
-            int huchuweijietong = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出未接通次数"))).Sum();
-            int zhenlingshichang = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("振铃时长"))).Sum();
-            int tonghuazongshichang = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("通话总时长"))).Sum();
+            //int huchuweijietong = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出未接通次数"))).Sum();
+            //int zhenlingshichang = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("振铃时长"))).Sum();
+            //int tonghuazongshichang = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("通话总时长"))).Sum();
             
 
 
@@ -99,20 +99,20 @@ namespace CallCenterApi.Interface.Controllers.report
             //    dtNew.Rows.Add(drNew);
             //}
             #endregion
-            var datareturn = new {
-            data= dtNew,
-                hurucishu= hurucishu,
-                hurushichang= hurushichang,
-                huchucishu= huchucishu,
+            //var datareturn = new {
+            //data= dtNew,
+            //    hurucishu= hurucishu,
+            //    hurushichang= hurushichang,
+            //    huchucishu= huchucishu,
 
-                huchushichang= huchushichang,
-                huchuweijietong= huchuweijietong,
+            //    huchushichang= huchushichang,
+            //    huchuweijietong= huchuweijietong,
 
-                zhenlingshichang= zhenlingshichang,
-                tonghuazongshichang= tonghuazongshichang
-            };
+            //    zhenlingshichang= zhenlingshichang,
+            //    tonghuazongshichang= tonghuazongshichang
+            //};
 
-            res = Success("获取通话时长数据成功", datareturn);
+            res = Success("获取通话时长数据成功", dtNew);
 
             return res;
         }
@@ -126,21 +126,21 @@ namespace CallCenterApi.Interface.Controllers.report
                 NPOIHelper npoi = new NPOIHelper();
                 DataTable dt = GetData(stime, endtime);
 
-                if (dt.Rows.Count > 2)
-                {
-                    //如果dt 有数据 添加上总计的那一列
-                    DataRow drNew = dt.NewRow();
-                    drNew["坐席名称"] = "总计";
-                    drNew["呼入次数"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼入次数"))).Sum();
-                    drNew["呼入时长"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼入时长"))).Sum();
-                    drNew["呼出次数"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出次数"))).Sum();
-                    drNew["呼出时长"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出时长"))).Sum();
-                    drNew["呼出未接通次数"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出未接通次数"))).Sum();
-                    drNew["振铃时长"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("振铃时长"))).Sum();
-                    drNew["通话总时长"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("通话总时长"))).Sum();
-                    drNew["平均通话总时长"] = "";
-                    dt.Rows.Add(drNew);
-                }
+                //if (dt.Rows.Count > 2)
+                //{
+                //    //如果dt 有数据 添加上总计的那一列
+                //    DataRow drNew = dt.NewRow();
+                //    drNew["坐席名称"] = "总计";
+                //    drNew["呼入次数"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼入次数"))).Sum();
+                //    drNew["呼入时长"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼入时长"))).Sum();
+                //    drNew["呼出次数"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出次数"))).Sum();
+                //    drNew["呼出时长"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出时长"))).Sum();
+                //    drNew["呼出未接通次数"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出未接通次数"))).Sum();
+                //    drNew["振铃时长"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("振铃时长"))).Sum();
+                //    drNew["通话总时长"] = dt.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("通话总时长"))).Sum();
+                //    drNew["平均通话总时长"] = "";
+                //    dt.Rows.Add(drNew);
+                //}
                 if (npoi.ExportToExcel("通话时长数据", dt) == "")
                 {
                     return Success("导出成功");
@@ -228,12 +228,29 @@ namespace CallCenterApi.Interface.Controllers.report
 
                 dtNew.Rows.Add(drNew);
             }
-            //DataRow drlast = dtNew.NewRow();
-            //drlast["坐席名称"] = "总数";
-            //drlast["呼入次数"] = hrcs;
+            DataRow drlast = dtNew.NewRow();
+            int hurucishu = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼入次数"))).Sum();
+            int hurushichang = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼入时长"))).Sum();
+            int huchucishu = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出次数"))).Sum();
+            int huchushichang = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出时长"))).Sum();
+
+
+            int huchuweijietong = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼出未接通次数"))).Sum();
+            int zhenlingshichang = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("振铃时长"))).Sum();
+            int tonghuazongshichang = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("通话总时长"))).Sum();
+         
+            drlast["坐席名称"] = "合计";
+            drlast["呼入次数"] = hurucishu;
+            drlast["呼入时长"] = hurushichang;
+            drlast["呼出次数"] = huchucishu;
+            drlast["呼出时长"] = huchushichang;
+            drlast["呼出未接通次数"] = huchuweijietong;
+            drlast["振铃时长"] = zhenlingshichang;
+            drlast["通话总时长"] = tonghuazongshichang;
+            drlast["平均通话总时长"] = "";
+            dtNew.Rows.Add(drlast);
 
 
-           
             return dtNew;
         }
 

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/ZuoXiWorkTotalController.cs

@@ -732,6 +732,42 @@ namespace CallCenterApi.Interface.Controllers.report
                     }
                 }
             }
+
+
+            DataRow dr = dtNew.NewRow();
+            int hurudianhuashu= dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼入电话数"))).Sum();
+            dr["部门"] = "合计";
+            dr["坐席"] = "";
+            dr["坐席工号"] = "";
+            dr["呼入电话数"] = hurudianhuashu;
+            dr["坐席接通量"] = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("坐席接通量"))).Sum();
+            dr["呼损量"] = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("呼损量"))).Sum();
+            dr["接通率"] = "";
+            dr["呼损率"] = "";
+            dr["平均排队时间"] = "";
+            dr["接听通话次数"] = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("接听通话次数"))).Sum();
+            dr["通话分钟数"] = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("通话分钟数"))).Sum();
+            dr["通话秒数"] = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("通话秒数"))).Sum();
+
+            dr["平均接听通话秒数"] = "";
+            dr["平均振铃秒数"] = "";
+            dr["呼入占有率"] = "";
+            dr["用户评价"] = "";
+
+            dr["坐席登录次数"] = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("坐席登录次数"))).Sum();
+            dr["登录时长分钟数"] = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("登录时长分钟数"))).Sum();
+            dr["工作时长分钟数"] = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("工作时长分钟数"))).Sum();
+            dr["平均每天工作时长"] = "";
+            dr["平均操作分钟数"] = "";
+            dr["置忙次数"] = dtNew.AsEnumerable().Select(d => Convert.ToInt32(d.Field<string>("置忙次数"))).Sum();
+
+
+            dr["休息时长分钟数"] = "";
+            dr["平均每天休息时长"] = "";
+            dr["置忙平均休息分钟数"] = "";
+            dr["质检平均成绩"] = "";
+
+            dtNew.Rows.Add(dr);
             return dtNew;
         }
         #region 20190510优化