using CallCenter.Utility;
using CallCenterApi.DB;
using CallCenterApi.Interface.Controllers.Base;
using System;
using System.Collections.Generic;
using System.Data;
using System.Linq;
using System.Web;
using System.Web.Mvc;
namespace CallCenterApi.Interface.Controllers.MedicalFollowup
{
public class FollowUpController : BaseController
{
//private readonly BLL.T_Call_OutTaskTelNum otnBLL = new BLL.T_Call_OutTaskTelNum();
private readonly BLL.T_Call_OutAnswers ansBLL = new BLL.T_Call_OutAnswers();
private readonly BLL.T_Med_FollowUp mfBLL = new BLL.T_Med_FollowUp();
private readonly BLL.T_Ask_Question questionBLL = new BLL.T_Ask_Question();
private readonly BLL.T_Ask_QuestionItems questionItemBLL = new BLL.T_Ask_QuestionItems();
private readonly BLL.T_Ask_PagerInfo pagerInfoBLL = new BLL.T_Ask_PagerInfo();
BLL.SF_BINGRENQK busSF_BINGRENQK = new BLL.SF_BINGRENQK();
// GET: FollowUp
public ActionResult Index()
{
return View();
}
#region 获取随访列表
///
/// 获取随访列表
///
///
public ActionResult GetListAll()
{
string sql = " datediff(day,T1.CYRQ,'2020-11-01')<=0 ";
DataTable dt = new DataTable();
string dischargedept = HttpUtility.UrlDecode(RequestString.GetQueryString("dischargedept"));//出院科室
string strstate = HttpUtility.UrlDecode(RequestString.GetQueryString("state"));//状态
string strcode = HttpUtility.UrlDecode(RequestString.GetQueryString("code"));//病案号
string stropename = HttpUtility.UrlDecode(RequestString.GetQueryString("opename"));//手术名称
//来电号码
string strtel = HttpUtility.UrlDecode(RequestString.GetQueryString("phone"));//联系人电话
string BRXM = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));//姓名
string strdoctor = "";// HttpUtility.UrlDecode(RequestString.GetQueryString("tubedoctor"));//管床医生 adminken
//诊断名称
string strzdmc = HttpUtility.UrlDecode(RequestString.GetQueryString("zdmc"));//诊断名称
//出院日期
string strstarttime = HttpUtility.UrlDecode(RequestString.GetQueryString("starttime"));//查询起始时间
string strendtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));//查询截止时间
//总费用
string strcosts = HttpUtility.UrlDecode(RequestString.GetQueryString("costs"));
string strcoste = HttpUtility.UrlDecode(RequestString.GetQueryString("coste"));
//随访日期 adminken
string strtime = "";// HttpUtility.UrlDecode(RequestString.GetQueryString("sftime"));
//仅包含随访结束的
string strsfend = "";// HttpUtility.UrlDecode(RequestString.GetQueryString("sfend"));
string strResult = "";// HttpUtility.UrlDecode(RequestString.GetQueryString("sresult"));
//仅二级随访未完成
string strejwwc = "";//HttpUtility.UrlDecode(RequestString.GetQueryString("secondlevel"));
//满意度
string strsatisfy = ""; HttpUtility.UrlDecode(RequestString.GetQueryString("satisfied"));
//类型
string strtype = "";// HttpUtility.UrlDecode(RequestString.GetQueryString("type"));
string strpageindex = RequestString.GetQueryString("page");
int pageindex = 1;
string strpagesize = RequestString.GetQueryString("pagesize");
int pagesize = 10;
if (dischargedept.Trim() != "" && dischargedept != "undefined")
{
sql += " and T1.CYKS like '%" + dischargedept.Trim() + "%' ";
}
if (strstate.Trim() != "" && strstate != "undefined")
{
if (strstate == "2")
{
sql += " and T4.F_Id IS NOT NULL and T4.F_Result='正常接通'";
}
else if (strstate == "1")
{
sql += " and T4.F_Id IS NULL ";
}
else if (strstate == "3")
{
sql += " and T4.F_Id IS NOT NULL and T4.F_Result!='正常接通' ";
}
}
else
{
sql += " and T4.F_Id IS NULL ";
}
if (strcode.Trim() != "" && strcode != "undefined")
{
sql += " and T1.BAH = '" + strcode.Trim() + "' ";
}
if (stropename.Trim() != "" && stropename != "undefined")
{
sql += " and T2.SSMC like '%" + stropename.Trim() + "%' ";
}
if (BRXM.Trim() != "" && BRXM != "undefined")
{
sql += " and T1.BRXM = '" + BRXM.Trim() + "' ";
}
if (strdoctor.Trim() != "" && strdoctor != "undefined")
{
sql += " and F_TubeDoctor like '%" + strdoctor.Trim() + "%' ";
}
if (strtel.Trim() != "" && strtel != "undefined")
{
sql += " and T1.XZZDH like '%" + strtel + "%' ";
}
if (strstarttime!=null&&strstarttime.Trim() != "" && strstarttime != "undefined")
{
sql += " and datediff(day,T1.CYRQ,'" + strstarttime + "')<=0 ";
}
if (strendtime.Trim() != "" && strendtime != "undefined")
{
sql += " and datediff(day,T1.CYRQ,'" + strendtime + "')>=0 ";
}
if (strzdmc.Trim() != "" && strzdmc != "undefined")
{
sql += " and T3.ZZDMC = '" + strzdmc.Trim() + "' ";
}
if (strcosts.Trim() != "" && strcosts != "undefined")
{
sql += " and T1.ZFY >= '" + strzdmc.Trim() + "' ";
}
if (strcoste.Trim() != "" && strcoste != "undefined")
{
sql += " and T1.ZFY <= '" + strzdmc.Trim() + "' ";
}
if (strtime.Trim() != "" && strtime != "undefined")
{
sql += " and datediff(day,F_SFDate,'" + strtime + "')=0 ";
}
//if (strsfend.Trim() != "" && strsfend != "undefined")
//{
// sql += " and F_State = 3 ";//随访完成状态
//}
if (strejwwc.Trim() != "" && strejwwc != "undefined")
{
sql += " and F_State = 2 ";//随访完成状态
}
if (strsatisfy.Trim() != "" && strsatisfy != "undefined")
{
sql += " and F_Satisfied = '" + strsatisfy + "' ";//随访完成状态
}
if (strtype.Trim() != "" && strtype != "undefined")
{
sql += " and F_Type = '" + strtype.Trim() + "' ";
}
if (strpageindex.Trim() != "")
{
pageindex = Convert.ToInt32(strpageindex);
}
if (strpagesize.Trim() != "")
{
pagesize = Convert.ToInt32(strpagesize);
}
int count = 0;
dt =busSF_BINGRENQK.GetALLListByPage(sql,"", (pageindex-1)*pagesize, pagesize*pageindex, out count);
//dt = BLL.PagerBLL.GetListPager(
// "T_Med_FollowUp",
// "T_Med_FollowUp.F_Id",
// "*",
// sql,
// "ORDER BY T_Med_FollowUp.F_Id desc",
// pagesize,
// pageindex,
// true,
// out recordCount);
var obj = new
{
state = "success",
message = "成功",
rows = dt,
total = count
};
return Content(obj.ToJson());
}
///
/// 根据id获取信息
///
///
public ActionResult GetListById(string id)
{
int idint = Convert.ToInt32(id);
DataTable dt = new DataTable();
dt = busSF_BINGRENQK.GetALLListById(" T1.BINGRENZYID="+ idint, "", 0, 1);
var obj = new
{
state = "success",
message = "成功",
rows = dt,
total = 1
};
return Content(obj.ToJson());
}
///
/// 获取随访单条结果
///
///
public ActionResult Getdetail()
{
DataTable dt = new DataTable();
int F_Id =Convert.ToInt32(HttpUtility.UrlDecode(RequestString.GetQueryString("F_Id")));
BLL.T_Med_FollowUp busfollowUp = new BLL.T_Med_FollowUp();
Model.T_Med_FollowUp model = busfollowUp.GetModel(F_Id);
return Content(model.ToJson());
}
///
/// 获取随访列表
///
///
public ActionResult GetListAllOld()
{
string sql = " and F_IsDel=0 ";
DataTable dt = new DataTable();
string dischargedept = HttpUtility.UrlDecode(RequestString.GetQueryString("dischargedept"));//出院科室
string strstate = HttpUtility.UrlDecode(RequestString.GetQueryString("state"));//状态
string strcode = HttpUtility.UrlDecode(RequestString.GetQueryString("code"));//病案号
string stropename = HttpUtility.UrlDecode(RequestString.GetQueryString("opename"));//手术名称
//来电号码
string strtel = HttpUtility.UrlDecode(RequestString.GetQueryString("phone"));//联系人电话
string strname = HttpUtility.UrlDecode(RequestString.GetQueryString("name"));//姓名
string strdoctor = HttpUtility.UrlDecode(RequestString.GetQueryString("tubedoctor"));//管床医生
//诊断名称
string strzdmc = HttpUtility.UrlDecode(RequestString.GetQueryString("zdmc"));//诊断名称
//出院日期
string strstarttime = HttpUtility.UrlDecode(RequestString.GetQueryString("starttime"));//查询起始时间
string strendtime = HttpUtility.UrlDecode(RequestString.GetQueryString("endtime"));//查询截止时间
//总费用
string strcosts = HttpUtility.UrlDecode(RequestString.GetQueryString("costs"));
string strcoste = HttpUtility.UrlDecode(RequestString.GetQueryString("coste"));
//随访日期
string strtime = HttpUtility.UrlDecode(RequestString.GetQueryString("sftime"));
//仅包含随访结束的
string strsfend = HttpUtility.UrlDecode(RequestString.GetQueryString("sfend"));
//仅二级随访未完成
string strejwwc = HttpUtility.UrlDecode(RequestString.GetQueryString("secondlevel"));
//满意度
string strsatisfy = HttpUtility.UrlDecode(RequestString.GetQueryString("satisfied"));
//类型
string strtype = HttpUtility.UrlDecode(RequestString.GetQueryString("type"));
string strpageindex = RequestString.GetQueryString("page");
int pageindex = 1;
string strpagesize = RequestString.GetQueryString("pagesize");
int pagesize = 10;
if (dischargedept.Trim() != "" && dischargedept != "undefined")
{
sql += " and F_DischargeDept like '%" + dischargedept.Trim() + "%' ";
}
if (strstate.Trim() != "" && strstate != "undefined")
{
sql += " and F_State = '" + strstate.Trim() + "' ";
}
if (strcode.Trim() != "" && strcode != "undefined")
{
sql += " and F_Code = '" + strcode.Trim() + "' ";
}
if (stropename.Trim() != "" && stropename != "undefined")
{
sql += " and F_OpeName like '%" + stropename.Trim() + "%' ";
}
if (strname.Trim() != "" && strname != "undefined")
{
sql += " and F_Name = '" + strname.Trim() + "' ";
}
if (strdoctor.Trim() != "" && strdoctor != "undefined")
{
sql += " and F_TubeDoctor like '%" + strdoctor.Trim() + "%' ";
}
if (strtel.Trim() != "" && strtel != "undefined")
{
sql += " and F_Phone like '%" + strtel + "%' ";
}
if (strstarttime.Trim() != "" && strstarttime != "undefined")
{
sql += " and datediff(day,F_OutDate,'" + strstarttime + "')<=0 ";
}
if (strendtime.Trim() != "" && strendtime != "undefined")
{
sql += " and datediff(day,F_OutDate,'" + strendtime + "')>=0 ";
}
if (strzdmc.Trim() != "" && strzdmc != "undefined")
{
sql += " and F_ZDMC = '" + strzdmc.Trim() + "' ";
}
if (strcosts.Trim() != "" && strcosts != "undefined")
{
sql += " and F_TotalCosts >= '" + strzdmc.Trim() + "' ";
}
if (strcoste.Trim() != "" && strcoste != "undefined")
{
sql += " and F_TotalCosts <= '" + strzdmc.Trim() + "' ";
}
if (strtime.Trim() != "" && strtime != "undefined")
{
sql += " and datediff(day,F_SFDate,'" + strtime + "')=0 ";
}
if (strsfend.Trim() != "" && strsfend != "undefined")
{
sql += " and F_State = 3 ";//随访完成状态
}
if (strejwwc.Trim() != "" && strejwwc != "undefined")
{
sql += " and F_State = 2 ";//随访完成状态
}
if (strsatisfy.Trim() != "" && strsatisfy != "undefined")
{
sql += " and F_Satisfied = '"+strsatisfy +"' ";//随访完成状态
}
if (strtype.Trim() != "" && strtype != "undefined")
{
sql += " and F_Type = '" + strtype.Trim() + "' ";
}
if (strpageindex.Trim() != "")
{
pageindex = Convert.ToInt32(strpageindex);
}
if (strpagesize.Trim() != "")
{
pagesize = Convert.ToInt32(strpagesize);
}
int recordCount = 0;
dt = BLL.PagerBLL.GetListPager(
"T_Med_FollowUp",
"T_Med_FollowUp.F_Id",
"*",
sql,
"ORDER BY T_Med_FollowUp.F_Id desc",
pagesize,
pageindex,
true,
out recordCount);
var obj = new
{
state = "success",
message = "成功",
rows = dt,
total = recordCount
};
return Content(obj.ToJson());
}
#endregion
#region 问卷回答
///
///
///
/// 任务ID
/// 客户电话ID
/// 答案,数组形式["15_20_单选选项内容","17_25|36|58_复选选项内容1|选项内容2|选项内容3","30_0_问答题"]
/// 呼叫结果
/// 电话号码
/// 姓名
/// 固定号码
/// 乡镇id
/// 地址
///
public ActionResult Answers(int? taskid, int custelid, string[] ans, int hjjgid,
string name, string phone, string address,string advise, string satisfied,string praise,string criticism,int pagerid=0, int countryid = 0)
{
taskid = 0;
int cc = 0;
var hjconfig = new BLL.T_Sys_DictionaryValue().GetModel(hjjgid);
if (hjconfig == null)
{
return Error("提交结果配置不正常");
}
if (custelid > 0)
{
var otnModel = busSF_BINGRENQK.GetModel(custelid.ToString());
if (otnModel != null)
{
//物业系统,客户档案信息是存储业主信息的,外呼不需要存储
//int cusid = saveCus(otnModel.F_Phone, name, phone, countryid, address);
int cusid = 0;
#region 保存答案
var ansModel = new Model.T_Call_OutAnswers();
string askqids = "";
string ansids = "";
if (ans != null)
{
//先删除 后添加
ansBLL.DeleteByTelid(custelid, taskid);
ansModel.F_TaskID = taskid;
ansModel.F_CusTelID = custelid;
ansModel.F_CusID = cusid;
ansModel.F_OptBy = CurrentUser.UserData.F_UserId;
ansModel.F_OptByName = CurrentUser.UserData.F_UserName;
ansModel.F_OptOn = DateTime.Now;
ansModel.F_Expand1 = countryid.ToString();
ansModel.F_Expand3 = DateTime.Now.ToString("yyyyMMddHHmmssfff");
#region 循环保存
foreach (var item in ans)
{
var nn = 0;
var ii = item.Split('_');
ansModel.F_QID = int.Parse(ii[0]);
askqids += ii[0] + ",";
ansids += ii[1] + ",";
if (ii[1].IndexOf('|') > 0)
{
var iii = ii[1].Trim('|').Split('|');
var iia = ii[2].Trim('|').Split('|');
for (int i = 0; i < iii.Length; i++)
{
ansModel.F_QIID = int.Parse(iii[i]);
ansModel.F_Answer = iia[i];
if (ansBLL.Add(ansModel) > 0)
nn++;
}
if (nn == iii.Length)
cc++;
}
else
{
ansModel.F_QIID = int.Parse(ii[1]);
ansModel.F_Answer = ii[2];
if (ansBLL.Add(ansModel) > 0)
cc++;
}
}
#endregion
}
#endregion
#region 保存日志
BLL.SF_Result busResult= new BLL.SF_Result();
Model.SF_Result modelResult= busResult.GetModel(custelid.ToString());
if (modelResult != null)
{
busResult.Delete(modelResult.F_Id);
modelResult.F_SFNum += 1;
modelResult.F_Remark += "
上次满意度:" + modelResult.F_MYD;
modelResult.F_Remark += "
上次建议:" + modelResult.F_Advise;
modelResult.F_Remark += "
上次回访结果" + modelResult.F_Result;
}
else
{
modelResult = new Model.SF_Result();
modelResult.F_SFNum = 1;
}
modelResult.F_Result = hjconfig.F_Name;
modelResult.F_Id = custelid.ToString();
modelResult.F_SFPersion = CurrentUser.UserData.F_UserName;
modelResult.F_SFPersionId= CurrentUser.UserData.F_UserCode;
modelResult.F_SFTime = DateTime.Now;
modelResult.F_Advise = advise;
modelResult.F_MYD = satisfied;
modelResult.F_PagerID = pagerid.ToString();
modelResult.F_Praise = praise;
modelResult.F_Criticism = criticism;
modelResult.F_State = 2;
busResult.Add(modelResult);
//planrecord(otnModel);
#endregion
}
}
if (ans != null)
{
if (cc == ans.Length)
{
//return Success("问卷答案提交成功!taskid=" + taskid + ",custelid=" + custelid + ",操作人:" + CurrentUser.UserData.F_UserCode);
return Success("问卷答案提交成功!custelid=" + custelid + ",操作人:" + CurrentUser.UserData.F_UserCode);
}
else
{
ansBLL.DeleteByTelid(custelid, taskid);
return Error("问卷答案提交失败!custelid=" + custelid + ",操作人:" + CurrentUser.UserData.F_UserCode);
}
}
else if (hjconfig.F_Name.Contains ("正常"))
{
return Error("没有问卷答案提交");
}
else
{
return Success("提交成功!custelid=" + custelid + ",操作人:" + CurrentUser.UserData.F_UserCode);
}
}
#endregion
#region 导出
#endregion
#region 获取随访结果详情
//获取任务结果详情
public ActionResult GetTaskTelInfo(int id = 0)
{
if (id <= 0)
return Error("参数不正确");
var model = mfBLL.GetModel(id);
var paperid = 0;
if (model != null)
{
var taskmodel = new Model.T_Med_FollowUp();
#region 绑定任务和客户信息
taskmodel.F_Id = model.F_Id;//号码id
//taskmodel.F_TaskId = model.F_TaskId.Value;//任务id
//taskmodel.F_HJJGId = model.F_HJJGId != null ? model.F_HJJGId.Value : 0;//呼叫结果id
taskmodel.F_Satisfied = model.F_Satisfied;
taskmodel.F_SFResult = model.F_SFResult;
if (!string.IsNullOrWhiteSpace(model.F_Name))
taskmodel.F_Name = model.F_Name;//客户姓名
if (!string.IsNullOrWhiteSpace(model.F_Phone))
taskmodel.F_Phone = model.F_Phone;//号码
if (!string.IsNullOrWhiteSpace(model.F_Addr))
taskmodel.F_Addr = model.F_Addr;//住址
#endregion
var anslist = ansBLL.GetModelList(" F_CusTelID=" + id + " ");//ansBLL.GetModelList(" F_TaskID=" + model.F_TaskId.Value + " and F_CusTelID=" + id + " ");
//var tmodel = otBLL.GetModel(model.F_TaskId.Value);
//if (tmodel != null)
//{
paperid = model .F_PagerID;
#region 获取问卷试题信息以及答案
var pmodel = pagerInfoBLL.GetModel(paperid);
var qlist = questionBLL.GetModelList(" F_DeleteFlag=0 and F_QuestionId in (select F_QuestionId from T_Ask_PagerItems where F_PagerId=" + paperid + ") order by F_QuestionId ");
var qilist = questionItemBLL.GetModelList(" F_QuestionId in (select F_QuestionId from T_Ask_PagerItems where F_PagerId=" + paperid + ") order by F_ItemId ");
var newmodel = new
{
F_Title = pmodel.F_Title,
F_Remark = pmodel.F_Remark,
F_StartText = pmodel.F_StartText,
F_EndText = pmodel.F_EndText,
F_Questions = qlist.Select(q =>
{
var answers = "";
var qalist = anslist.Where(al => al.F_QID.Value == q.F_QuestionId).ToList();
if (qalist.Count > 0)
{
if (q.F_Type > 1)
{
foreach (var item in qalist)
{
answers += item.F_QIID + "|";
}
}
else
{
answers = qalist[0].F_Answer;
}
}
return new
{
quesid = q.F_QuestionId,
questitle = q.F_Title,
questype = q.F_Type,
quescontent = q.F_Content,
quesremark = q.F_Remark,
quesanswers = answers.Trim('|'),
quesitems = qilist.Where(qq => qq.F_QuestionId == q.F_QuestionId).Select(qi =>
{
return new
{
itemid = qi.F_ItemId,
itemname = qi.F_ItemName,
itemremark = qi.F_Remark,
};
})
};
})
};
#endregion
//taskmodel.F_TaskName = tmodel.F_TaskName;//任务名称
//taskmodel.F_TaskRemark = tmodel.F_TaskRemark;//任务备注
var objy = new
{
taskModel = taskmodel,
paperModel = newmodel
};
return Success("获取详情成功", objy);
//}
}
return Error("获取详情失败");
}
#endregion
#region 科室随访率统计
//获取数据
public ActionResult GetSFDataList(string ks,string stime,string etime)
{
ActionResult res = NoToken("未知错误,请重新登录");
DataTable dtNew = new DataTable();
dtNew = GetData(ks, stime, etime);
res = Success("获取科室随访率统计数据成功", dtNew);
return res;
}
//获取数据源
private DataTable GetData(string ks, string stime, string etime)
{
DataTable dtNew = new DataTable();
#region 编辑表头
/*DataColumn dc1 = new DataColumn("科室名称", Type.GetType("System.String"));
DataColumn dc2 = new DataColumn("科室代码", Type.GetType("System.String"));
DataColumn dc3 = new DataColumn("时间", Type.GetType("System.String"));
DataColumn dc4 = new DataColumn("需要随访病人数", Type.GetType("System.String"));
DataColumn dc5 = new DataColumn("随访完成人数", Type.GetType("System.String"));
DataColumn dc6 = new DataColumn("科室随访率", Type.GetType("System.String"));
DataColumn dc7 = new DataColumn("满意人数", Type.GetType("System.String"));
DataColumn dc8 = new DataColumn("不满意人数", Type.GetType("System.String"));
DataColumn dc9 = new DataColumn("随访满意率", Type.GetType("System.String"));
dtNew.Columns.Add(dc1);
dtNew.Columns.Add(dc2);
dtNew.Columns.Add(dc3);
dtNew.Columns.Add(dc4);
dtNew.Columns.Add(dc5);
dtNew.Columns.Add(dc6);
#endregion
string sql = " ";
var list = bllCall.DataTableToList(bllCall.GetList($" 1=1 {sql} and UserCode is not null ").Tables[0]);
int callInCount = 0, callOutCount = 0, calledCount = 0, nocalledCount = 0;
//一天24小时
for (int i = 0; i < 24; i++)
{
DateTime stimes = Convert.ToDateTime(stime + " 00:00:00").AddHours(i);
DateTime etimes = Convert.ToDateTime(stime + " 00:59:59").AddHours(i);
DataRow drNew = dtNew.NewRow();
//SELECT BeginTime, * FROM T_Call_CallRecords WHERE DATEPART(hh,BeginTime) = DATEPART(hh, DATEADD(hh,-2,GETDATE())) and DATEPART(dd,BeginTime) = DATEPART(dd, GETDATE()) and DATEPART(mm, BeginTime) = DATEPART(mm, GETDATE()) and DATEPART(yy, BeginTime) = DATEPART(yy, GETDATE())
//CallType
//CallState呼叫状态,0:未接通电话1已接通电话
var callInTimes = list.Where(x => x.CallType == 0 && x.BeginTime >= stimes && x.BeginTime <= etimes).Count(); //呼入量
var callOutTimes = list.Where(x => x.CallType == 1 && x.BeginTime >= stimes && x.BeginTime <= etimes).Count(); //呼出量
var calledTimes = list.Where(x => x.CallState == 1 && x.BeginTime >= stimes && x.BeginTime <= etimes).Count(); //接通量
var nocalledTimes = list.Where(x => x.CallState == 0 && x.BeginTime >= stimes && x.BeginTime <= etimes).Count();//未接通量
//var calledRate = list.Where(x => x.CallType == 1 && x.BeginTime >= stimes && x.BeginTime <= etimes).Count();
drNew["时间"] = (i + 1).ToString();
drNew["呼入量"] = callInTimes.ToString();
drNew["呼出量"] = callOutTimes.ToString();
drNew["接通量"] = calledTimes.ToString();
drNew["未接通量"] = nocalledTimes.ToString();
//计算未结案率
var calledTotal = calledTimes + nocalledTimes;
Double notRate = 0.00;
if (calledTotal > 0)
notRate = (double)calledTimes / (double)calledTotal;
drNew["接通率"] = (notRate * 100).ToString("0.00") + "%";
////统计结案,未结案数
callInCount += callInTimes;
callOutCount += callOutTimes;
calledCount += calledTimes;
nocalledCount += nocalledTimes;
dtNew.Rows.Add(drNew);
}
#region 获取一条统计信息
DataRow drzj = dtNew.NewRow();
drzj["时间"] = "总计";
drzj["呼入量"] = callInCount.ToString();
drzj["呼出量"] = callOutCount.ToString();
drzj["接通量"] = calledCount.ToString();
drzj["未接通量"] = nocalledCount.ToString();
//计算未结案率
int totalAllCount = calledCount + nocalledCount;
Double calledAllRate = 0.00;
if (totalAllCount > 0)
calledAllRate = (double)calledCount / (double)totalAllCount;
drzj["接通率"] = (calledAllRate * 100).ToString("0.00") + "%";
dtNew.Rows.Add(drzj);*/
#endregion
return dtNew;
}
#endregion
}
}