阜外代码提交

fuwaiCallCenterWeb.UI/src/views/clickoutbound/allot/index.vue

@@ -66,7 +66,6 @@
           <span class="pager_num">（可分配号码数量: {{ distribnum }}）</span>
         </el-form-item>
       </el-form>
-      <!-- <span v-if="distribnum">可分配数量: {{ distribnum }}</span> -->
       <el-col :md="24" class="allot_btn">
         <el-button type="primary" @click="submitList">分配</el-button>
       </el-col>
@@ -160,15 +159,15 @@ export default {
           })
           const datas = {
             taskid: this.rowid, //	是	string	任务id
-            fpvalue: this.ruleForm.taskname, // 分配号码数
+            fpvalue: this.ruleForm.taskname, // 分配号码数  this.distribnum
             arruser: arruser //	否	string[]	分配坐席
           }
           fpdata(datas).then(response => {
             this.loading = false
             if (response.state.toLowerCase() === 'success') {
               debugger
-              this.$parent.$layer.close(this.layerid)
-              this.$parent.getList() // 重新加载父级数据
+              this.ruleForm.taskname = ''
+              this.getDetail() // 重新加载父级数据
               this.$message.success('恭喜你，分配成功!')
             }
           }).catch(() => {

fuwaiCallCenterWeb.UI/src/views/clickoutbound/myTaskresult/components/tabPager.vue

@@ -1,6 +1,16 @@
 <template>
   <div class="tabPager">
     <h1 class="pager_title">{{ title }}</h1>
+    <p class="remark">
+      <el-row :gutter="20">
+        <el-col :lg="8">
+          <span v-if="quesName">姓名: {{ quesName }}</span>
+        </el-col>
+        <el-col :lg="8">
+          <span v-if="quesPhone">电话: <span class="quesephon" @click="outboundClick(quesPhone)">{{ quesPhone }}</span></span>
+        </el-col>
+      </el-row>
+    </p>
     <p v-if="remark" class="remark">
       {{ remark }}
     </p>
@@ -32,6 +42,17 @@
         </div>
       </template>
     </div>
+    <!-- 呼叫结果 -->
+    <el-card v-if="callResults.length" shadow="hover" class="call_result">
+      <h5 class="title">呼叫结果</h5>
+      <el-form ref="ruleForm" :model="ruleForm" :rules="rules" label-width="100px" class="order_form">
+        <el-radio-group v-model="ruleForm.callresultid">
+          <el-radio v-for="item in callResults" :key="item.id" :label="item.id" border>
+            {{ item.name }}
+          </el-radio>
+        </el-radio-group>
+      </el-form>
+    </el-card>
     <p v-if="pagerLists.length > 0" class="btn">
       <el-button type="primary" @click="submitPager">提 交</el-button>
     </p>
@@ -39,7 +60,11 @@
 </template>
 
 <script>
-import { getPager, answerPager } from '@/api/questionnaire/management'
+import store from '@/store'
+import { mapGetters } from 'vuex'
+import { Send } from '@/utils/telWebsocket'
+import { getPager, answerPager, taskId, getPhone } from '@/api/questionnaire/management'
+import { getDictionary } from '@/api/commonAPI'
 import { uniqueObjArray } from '@/utils'
 
 export default {
@@ -48,18 +73,58 @@ export default {
     pagerDatas: {
       type: Object,
       default: () => {}
+    },
+    rowid: {
+      type: String,
+      default: ''
+    },
+    layerid: {
+      type: String,
+      default: ''
     }
   },
   data() {
     return {
+      ruleForm: {
+        id: '',
+        callresultid: '5bfe540c5a10b06b7a35a83a'
+      },
+      rules: {
+        callresultid: [{
+          required: true,
+          message: '请选择呼叫结果',
+          trigger: 'blur'
+        }]
+      },
       loading: false,
       title: '',
+      quesName: '',
+      taskid: '',
+      recordid: '',
+      quesPhone: '',
       remark: '',
       pagerid: '',
       pagerLists: [],
+      callResults: [], // 呼叫结果数据
       jumpItem: [] // 跳过的试题
     }
   },
+  computed: {
+    ...mapGetters([
+      'usercode', // 工号
+      'extension', // 分机号
+      'telIsLogin', // 是否签入
+      'telSeatState', // 坐席状态
+      'telLineState', // 线路状态
+      'telIsVisCallout' // 外呼面板是否显示
+    ]),
+    // 是否可以点击外呼
+    isAllowCallout: function() {
+      // `this` 指向 vm 实例
+      return this.telIsLogin && this.telSeatState === 2 && this.telLineState === 1
+    }
+    //
+  },
   watch: {
     pagerDatas(newValue, oldValue) {
       // console.log(newValue.pageid, oldValue.pageid)
@@ -68,13 +133,49 @@ export default {
       }
     }
   },
-  created() {},
+
+  created() {
+    if (this.rowid) {
+      this.ruleForm.id = this.rowid
+      // this.getPagers(this.rowid)
+      this.taskPagers(this.rowid)
+      this.getCallResuts() // 获取呼叫结果
+    }
+  },
   methods: {
+    // 通过id获取问卷id
+    taskPagers(rid) {
+      this.loading = true
+      return new Promise(resolve => {
+        taskId(rid).then(response => {
+          this.loading = false
+          if (response.state.toLowerCase() === 'success') {
+            this.taskid = response.data.pagerid
+            this.recordid = response.data.tasktel.id
+            this.quesName = response.data.tasktel.cusname
+            this.quesPhone = response.data.tasktel.phone
+            this.getPagers(this.taskid)
+          }
+        })
+        resolve()
+      })
+    },
+    // 获取呼叫结果
+    getCallResuts() {
+      return new Promise(resolve => {
+        getDictionary('ZDWHJG').then(response => {
+          if (response.state.toLowerCase() === 'success') {
+            this.callResults = response.data
+          }
+        })
+        resolve()
+      })
+    },
     // 获取问卷信息
-    getPagers() {
+    getPagers(rid) {
       this.loading = true
       return new Promise(resolve => {
-        getPager(this.pagerDatas.pageid).then(response => {
+        getPager(rid).then(response => {
           this.loading = false
           if (response.state.toLowerCase() === 'success') {
             // 修改父组件的值
@@ -92,33 +193,71 @@ export default {
 
     // 提交
     submitPager() {
-      // 验证必填项
       let pagerOptions = []
-      // 正常接通
-      if (this.pagerDatas.callresult === '5bfe540c5a10b06b7a35a83a') {
-        if (this.validPager() === false) {
-          return
-        }
-        // 修改试题数据用于提交
-        pagerOptions = this.getPagerOptions()
+      let pagerDatas
+      // 修改试题数据用于提交
+      pagerOptions = this.getPagerOptions()
+      // console.log(pagerOptions)
+      const data = {
+        fullname: this.quesName,
+        tel: this.quesPhone,
+        pageid: this.taskid,
+        recordid: this.recordid,
+        result: pagerOptions,
+        callresult: this.ruleForm.callresultid
       }
-
-      const data = Object.assign(this.pagerDatas, {
-        result: pagerOptions
-      })
-      // console.log(JSON.stringify(data));
+      console.log(this.ruleForm.callresultid)
       answerPager(data).then(response => {
         this.loading = false
         if (response.state.toLowerCase() === 'success') {
+          debugger
           // 触发父组件的方法
-          this.$emit('getTP')
+          this.$parent.$layer.close(this.layerid)
+          this.$parent.getList() // 重新加载父级数据
           this.$message.success('恭喜你，数据提交成功!')
         }
       }).catch(() => {
         this.loading = false
       })
     },
-
+    outboundClick(quesPhone) {
+      // this.loading = true
+      this.$confirm('您确定要对此客户发起呼叫吗?', '提示', {
+        confirmButtonText: '确定',
+        cancelButtonText: '取消',
+        type: 'warning'
+      })
+        .then(() => {
+          getPhone(quesPhone).then(response => {
+            if (response.state.toLowerCase() === 'success') {
+              const res = response.data
+              this.scoketDatas = {
+                'Type': 'MakeCall',
+                'AgentID': this.usercode,
+                'AgentExten': this.extension,
+                'Header': res.fix, // 号码前缀 用于截断前缀得到真实号码
+                'DestinationNumber': res.phone //
+              }
+              store.dispatch('ChangeCallNum', quesPhone)
+              Send(this.scoketDatas)
+              // store.dispatch('UpdateCalloutScreen', false)// 关闭外呼面板
+            }
+          })
+        })
+        .catch(() => {
+          // this.loading = false
+          this.$message.info('已取消呼叫')
+        })
+      // return new Promise(resolve => {
+      //   getPhone(quesPhone).then(response => {
+      //     this.loading = false
+      //     if (response.state.toLowerCase() === 'success') {
+      //       debugger
+      //     }
+      //   })
+      //   resolve()
+      // })
+    },
     // 单选题跳题
     jumpPage(value, e) {
       // 1.获取跳题的 queguid
@@ -275,7 +414,10 @@ export default {
 			font-size: 24px;
 			color: #333333;
 		}
-
+    .quesephon{
+      color: #337ab7;
+      cursor: pointer;
+    }
 		.remark {
 			font-size: 16px;
 			text-align: justify;

fuwaiCallCenterWeb.UI/src/views/clickoutbound/myTaskresult/index.vue

@@ -26,16 +26,12 @@
           {{ scope.row.cusaddr | formatterContent }}
         </template>
       </el-table-column>
-      <el-table-column label="呼叫结果" align="center" min-width="110">
-        <template slot-scope="scope">
-          {{ callResultsFilter(scope.row.askres) }}
-        </template>
-      </el-table-column>
+      <el-table-column prop="hjjgname" label="呼叫结果" align="center" min-width="110"/>
       <el-table-column prop="userid" label="坐席工号" align="center" min-width=""/>
       <el-table-column prop="createtime" label="创建时间" align="center" min-width="130"/>
       <el-table-column label="操作" width="160" align="center" class-name="oparate_btn" fixed="right">
         <template slot-scope="scope">
-          <el-button size="mini" plain type="primary" @click="btn_detail(scope.row.id)">查看</el-button>
+          <el-button size="mini" plain type="primary" @click="btn_detail(scope.row.quelistid)">查看</el-button>
         </template>
       </el-table-column>
     </el-table>
@@ -52,7 +48,7 @@
 <script>
 import { getMyTaskResultLists } from '@/api/clickoutbound/tasks'
 import { getDictionary } from '@/api/commonAPI'
-import tabPager from './components/tabPager'
+import detail from './detail'
 import { pickerOptions, formatterContent } from '@/utils'
 import Pagination from '@/components/Pagination' // 对el-pagination 二次封装
 export default {
@@ -127,7 +123,7 @@ export default {
     btn_detail(editId) {
       this.$layer.iframe({
         content: {
-          content: tabPager, // 传递的组件对象
+          content: detail, // 传递的组件对象
           parent: this, // 当前的vue对象
           data: {
             'rowid': editId

fuwaiCallCenterWeb.UI/src/views/clickoutbound/taskResult/index.vue

@@ -26,16 +26,12 @@
           {{ scope.row.cusaddr | formatterContent }}
         </template>
       </el-table-column>
-      <el-table-column label="呼叫结果" align="center" min-width="110">
-        <template slot-scope="scope">
-          {{ callResultsFilter(scope.row.askres) }}
-        </template>
-      </el-table-column>
+      <el-table-column prop="hjjgname" label="呼叫结果" align="center" min-width="110"/>
       <el-table-column prop="userid" label="坐席工号" align="center" min-width=""/>
       <el-table-column prop="createtime" label="创建时间" align="center" min-width="130"/>
       <el-table-column label="操作" width="160" align="center" class-name="oparate_btn" fixed="right">
         <template slot-scope="scope">
-          <el-button size="mini" plain type="primary" @click="btn_detail(scope.row.id)">查看</el-button>
+          <el-button size="mini" plain type="primary" @click="btn_detail(scope.row.quelistid)">查看</el-button>
         </template>
       </el-table-column>
     </el-table>
@@ -125,18 +121,17 @@ export default {
     },
 
     btn_detail(editId) {
-      // alert('222')
-      // this.$layer.iframe({
-      //   content: {
-      //     content: detail, // 传递的组件对象
-      //     parent: this, // 当前的vue对象
-      //     data: {
-      //       'rowid': editId
-      //     } // props
-      //   },
-      //   area: ['80%', '90%'],
-      //   title: '查看问卷'
-      // })
+      this.$layer.iframe({
+        content: {
+          content: detail, // 传递的组件对象
+          parent: this, // 当前的vue对象
+          data: {
+            'rowid': editId
+          } // props
+        },
+        area: ['80%', '90%'],
+        title: '查看问卷'
+      })
     },
 
     // 获取呼叫结果数据

fuwaiCallCenterWeb.UI/src/views/clickoutbound/tasks/components/tabPager.vue

@@ -47,7 +47,7 @@
       <h5 class="title">呼叫结果</h5>
       <el-form ref="ruleForm" :model="ruleForm" :rules="rules" label-width="100px" class="order_form">
         <el-radio-group v-model="ruleForm.callresultid">
-          <el-radio v-for="item in callResults" :key="item.id" :label="item.id" border>
+          <el-radio v-for="item in callResults" :key="item.name" :label="item.name" border>
             {{ item.name }}
           </el-radio>
         </el-radio-group>
@@ -87,7 +87,7 @@ export default {
     return {
       ruleForm: {
         id: '',
-        callresultid: '5bfe540c5a10b06b7a35a83a'
+        callresultid: '正常接通'
       },
       rules: {
         callresultid: [{
@@ -212,7 +212,8 @@ export default {
         if (response.state.toLowerCase() === 'success') {
           debugger
           // 触发父组件的方法
-          this.$emit('getTP')
+          this.$parent.$layer.close(this.layerid)
+          this.$parent.getList() // 重新加载父级数据
           this.$message.success('恭喜你，数据提交成功!')
         }
       }).catch(() => {
@@ -220,7 +221,7 @@ export default {
       })
     },
     outboundClick(quesPhone) {
-      this.loading = true
+      // this.loading = true
       this.$confirm('您确定要对此客户发起呼叫吗?', '提示', {
         confirmButtonText: '确定',
         cancelButtonText: '取消',
@@ -244,6 +245,7 @@ export default {
           })
         })
         .catch(() => {
+          // this.loading = false
           this.$message.info('已取消呼叫')
         })
       // return new Promise(resolve => {

fuwaiCallCenterWeb.UI/src/views/qualityCheck/quotaManagement/index.vue

@@ -10,7 +10,16 @@
 
         </div>
         <el-alert :closable="false" title="质检分类" type="success"/>
-        <el-tree ref="treeRef" :data="treelists" :default-expand-all="defaultExpandAll" :expand-on-click-node="expandOnNode" show-checkbox node-key="id" check-strictly highlight-current @node-click="treeNodeClick"/>
+        <el-tree
+          ref="treeRef"
+          :data="treelists"
+          :default-expand-all="defaultExpandAll"
+          :expand-on-click-node="expandOnNode"
+          show-checkbox
+          node-key="id"
+          check-strictly
+          highlight-current
+          @node-click="treeNodeClick"/>
 
       </el-col>
       <el-col :span="12">

fuwaiCallCenterWeb.UI/src/views/repository/repositoryManage/index.vue

@@ -9,12 +9,13 @@
         </div>
         <el-alert :closable="false" title="知识库分类" type="success"/>
         <el-tree
-          ref="tree"
+          ref="treeRef"
           :data="treelists"
           :default-expand-all="defaultExpandAll"
           :expand-on-click-node="expandOnNode"
           show-checkbox
           node-key="id"
+          check-strictly
           highlight-current
           @node-click="treeNodeClick"/>
       </el-col>
@@ -102,7 +103,7 @@ export default {
           if (response.state.toLowerCase() === 'success') {
             this.pageParams.total = response.data.total
             this.scoreLists = response.data.rows
-            this.$refs.treeRef.setCheckedKeys([]) // 清空权限树的选中状态
+            // this.$refs.treeRef.setCheckedKeys([]) // 清空权限树的选中状态
           }
         })
         resolve()
@@ -137,7 +138,7 @@ export default {
       })
     },
     //		    //左侧编辑
-    btn_editL() {
+    btn_editL(editId) {
       this.checkTreeId = this.$refs.treeRef.getCheckedKeys()
 
       if (this.checkTreeId.length !== 1) {

fuwaiCallCenterWeb.UI/src/views/trafficData/busyCallRecord/index.vue

@@ -0,0 +1,308 @@
+<template>
+  <div class="app-container">
+    <div class="filter-container">
+      <el-date-picker
+        v-model="searchDate"
+        :picker-options="pickerOptions"
+        class="filter-item"
+        type="daterange"
+        format="yyyy年MM月dd日"
+        value-format="yyyy-MM-dd"
+        align="left"
+        unlink-panels
+        range-separator="至"
+        start-placeholder="开始日期"
+        end-placeholder="结束日期"/>
+      <el-input v-model="keyword" placeholder="请输入呼叫号码" class="filter-item"/>
+      <el-button type="primary" class="filter-item" icon="el-icon-search" @click="btn_search">搜索</el-button>
+    </div>
+
+    <el-table :data="dataLists" border stripe>
+      <el-table-column type="index" label="编号" align="center" fixed width="80"/>
+      <el-table-column label="呼叫号码" align="center" min-width="">
+        <template slot-scope="scope">
+          <div :type="scope.row.callnumber" class="phoneNum" @click="outboundClick(scope.row.callnumber)">
+            {{ scope.row.callnumber }}
+          </div>
+        </template>
+      </el-table-column>
+      <el-table-column prop="agent_code" label="坐席工号" align="center" min-width=""/>
+      <el-table-column prop="agent_extnumber" label="分机号" align="center" min-width=""/>
+      <el-table-column label="呼叫类型" align="center" min-width="">
+        <template slot-scope="scope">
+          {{ scope.row.calltype | calltypeFilter }}
+        </template>
+      </el-table-column>
+      <el-table-column label="呼叫状态" align="center" min-width="">
+        <template slot-scope="scope">
+          <el-tag
+            :type="scope.row.callstate === 1 ? 'success' : 'danger'"
+            size="mini"
+            disable-transitions>
+            {{ scope.row.callstate | statusFilter }}
+          </el-tag>
+        </template>
+      </el-table-column>
+      <el-table-column label="处理方式" align="center" min-width="">
+        <template slot-scope="scope">
+          {{ scope.row.dealtype | dealtypeFilter }}
+        </template>
+      </el-table-column>
+      <el-table-column label="满意度" align="center" min-width="">
+        <template slot-scope="scope">
+          {{ scope.row.evaluation | evaluationFilter }}
+        </template>
+      </el-table-column>
+      <el-table-column label="录音" align="center" min-width="">
+        <template slot-scope="scope">
+          <svg-icon v-if="scope.row.FilePath.length" class="rec_file" icon-class="bofangluyin" @click.native="playSound(scope.row.FilePath, scope.row.agent_code)"/>
+          <span v-else>-</span>
+        </template>
+      </el-table-column>
+      <el-table-column label="呼叫开始时间" align="center" min-width="110">
+        <template slot-scope="scope">
+          <span>{{ scope.row.begintime | timesFilter }}</span>
+        </template>
+      </el-table-column>
+      <el-table-column label="通话开始时间" align="center" min-width="110">
+        <template slot-scope="scope">
+          <span>{{ scope.row.begintime_talk | timesFilter }}</span>
+        </template>
+      </el-table-column>
+      <el-table-column label="通话结束时间" align="center" min-width="110">
+        <template slot-scope="scope">
+          <span>{{ scope.row.endtime_talk | timesFilter }}</span>
+        </template>
+      </el-table-column>
+      <el-table-column label="挂机时间" align="center" min-width="110">
+        <template slot-scope="scope">
+          <span>{{ scope.row.endtime | timesFilter }}</span>
+        </template>
+      </el-table-column>
+      <el-table-column prop="longs_talk" label="通话时长" align="center" min-width=""/>
+      <el-table-column label="外呼类型" align="center" min-width="150">
+        <template slot-scope="scope">
+          {{ scope.row.callopttype | callopttypeFilter }}
+        </template>
+      </el-table-column>
+      <el-table-column label="操作" width="" align="center" fixed="right" class-name="oparate_btn">
+        <template slot-scope="scope">
+          <el-button size="mini" type="text" @click.stop="btn_ruturn(scope.row.id)">添加工单</el-button>
+        </template>
+      </el-table-column>
+      <!-- <el-table-column 更多公告信息="操作" align="center" min-width="">
+        <template>
+          <div class="footer_menu">
+            <router-link class="inlineBlock" to="order/orderCreateHY">
+              <el-dropdown-item>
+                <i class="el-icon-more"/>更多公告信息
+              </el-dropdown-item>
+            </router-link>
+          </div>
+        </template>
+      </el-table-column> -->
+    </el-table>
+    <pagination
+      v-show="pageParams.total > 0"
+      :total="pageParams.total"
+      :pageindex.sync="pageParams.pageindex"
+      :pagesize.sync="pageParams.pagesize"
+      class="pagination"
+      @pagination="getList" />
+
+  </div>
+</template>
+
+<script>
+import store from '@/store'
+import { mapGetters } from 'vuex'
+import { getCallRecords } from '@/api/trafficData/trafficData'
+import audioPlayer from '@/components/audioPlayer'
+import { Send } from '@/utils/telWebsocket'
+import { getPhone } from '@/api/questionnaire/management'
+import { pickerOptions } from '@/utils'
+import Pagination from '@/components/Pagination' // 对el-pagination 二次封装
+export default {
+  name: 'CallRecord',
+  components: {
+    Pagination
+  },
+  filters: {
+    // 呼叫类型
+    calltypeFilter(status) {
+      const statusMap = {
+        0: '呼入',
+        1: '呼出'
+      }
+      return statusMap[status]
+    },
+    // 呼叫状态
+    statusFilter(status) {
+      const statusMap = {
+        0: '未接通',
+        1: '已接通'
+      }
+      return statusMap[status]
+    },
+    // 外呼类型
+    callopttypeFilter(status) {
+      const statusMap = {
+        0: '拨号外呼',
+        1: '回访外呼'
+      }
+      return statusMap[status]
+    },
+    // 处理方式
+    dealtypeFilter(status) {
+      const statusMap = {
+        0: 'IVR处理',
+        1: '骚扰电话',
+        2: '自助服务',
+        3: '转值班电话',
+        4: '留言',
+        5: '呼损',
+        6: '人工处理'
+      }
+      return statusMap[status]
+    },
+    // 满意度
+    evaluationFilter(status) {
+      const statusMap = {
+        0: '-',
+        1: '非常满意',
+        2: '基本满意',
+        3: '不满意'
+      }
+      return statusMap[status]
+    },
+    // 时间格式化
+    timesFilter(tm) {
+      if (tm === '1970-01-01 08:00:00') {
+        return '-'
+      } else {
+        return tm
+      }
+    }
+  },
+  data() {
+    return {
+      loading: false,
+      keyword: '',
+      searchDate: '',
+      pickerOptions,
+      recordpath: '', // 录音的路径
+      pageParams: {
+        pageindex: 1, // 当前第几页
+        pagesize: Number(this.$store.getters.serverConfig.PAGESIZE), // 每页几条数据
+        total: 0 // 总共多少数据
+      },
+      dataLists: [] // 列表数据
+    }
+  },
+  computed: {
+    ...mapGetters([
+      'usercode', // 工号
+      'extension', // 分机号
+      'telIsLogin', // 是否签入
+      'telSeatState', // 坐席状态
+      'telLineState', // 线路状态
+      'telIsVisCallout' // 外呼面板是否显示
+    ]),
+    // 是否可以点击外呼
+    isAllowCallout: function() {
+      // `this` 指向 vm 实例
+      return this.telIsLogin && this.telSeatState === 2 && this.telLineState === 1
+    }
+    //
+  },
+  created() {
+    this.getList()
+    document.onkeyup = (e) => {
+      if (e.keyCode === 13) {
+        this.getList()
+      }
+    }
+  },
+  methods: {
+    getList() {
+      this.loading = true
+      return new Promise(resolve => {
+        const params = {
+          pageindex: this.pageParams.pageindex, // 第几页
+          pagesize: this.pageParams.pagesize, // 每页几条信息
+          callstate: 0,
+          keyword: this.keyword, //	否	string	模糊查询（呼叫号码）
+          stime: this.searchDate && this.searchDate[0],
+          etime: this.searchDate && this.searchDate[1]
+        }
+        getCallRecords(params).then(response => {
+          this.loading = false
+          if (response.state.toLowerCase() === 'success') {
+            this.recordpath = response.data.recordpath
+            this.pageParams.total = response.data.total
+            this.dataLists = response.data.rows
+          }
+        })
+        resolve()
+      })
+    },
+    btn_search() {
+      this.getList()
+    },
+    btn_ruturn() {
+      alert('1')
+    },
+    outboundClick(quesPhone) {
+      this.$confirm('您确定要对此客户发起呼叫吗?', '提示', {
+        confirmButtonText: '确定',
+        cancelButtonText: '取消',
+        type: 'warning'
+      })
+        .then(() => {
+          this.scoketDatas = {
+            'Type': 'MakeCall',
+            'AgentID': this.usercode,
+            'AgentExten': this.extension,
+            'DestinationNumber': quesPhone //
+          }
+          store.dispatch('ChangeCallNum', quesPhone)
+          Send(this.scoketDatas)
+          this.getList()
+        })
+        .catch(() => {
+          this.$message.info('已取消呼叫')
+        })
+    },
+    // 播放录音
+    playSound(rec_file, artist) {
+      this.$layer.iframe({
+        content: {
+          content: audioPlayer, // 传递的组件对象
+          parent: this, // 当前的vue对象
+          data: { 'recFiles': this.recordpath + rec_file, 'artists': artist.toString() }// props//该方法会自动添加一个key为layerid的值， 该值为创建层的id， 可以直接使用
+        },
+        area: ['600px', '230px'],
+        shadeClose: true,
+        title: '录音详情'
+      })
+    }
+  }
+}
+</script>
+
+<style rel="stylesheet/scss" lang="scss" scoped>
+.footer_menu{
+        .el-dropdown-menu__item{
+          padding: 20px;
+          line-height: 20px;
+        }
+      }
+.footer_menu{
+      background-color: #f3f7f9;
+      border-top: 1px solid #e4eaec;
+    }
+  .phoneNum{
+    color: #409EFF;
+    cursor: pointer;
+  }
+</style>

fuwaiCallCenterWeb.UI/src/views/trafficData/callRecord/index.vue

@@ -189,7 +189,7 @@ export default {
         const params = {
           pageindex: this.pageParams.pageindex, // 第几页
           pagesize: this.pageParams.pagesize, // 每页几条信息
-          keyword: this.keyword, //	否	string	模糊查询（呼叫号码）          
+          keyword: this.keyword, //	否	string	模糊查询（呼叫号码）
           stime: this.searchDate && this.searchDate[0],
           etime: this.searchDate && this.searchDate[1]
         }

fuwaiCallCenterWeb.UI/src/views/voice/voicePlan/addOrEdit.vue

@@ -68,38 +68,9 @@
           </el-form-item>
         </el-col>
       </div>
-      <el-form-item label="呼叫方式" prop="calltype">
-        <el-radio-group v-model="ruleForm.calltype">
-          <el-radio class="radio_type" border label="0">不播放语音直接转坐席</el-radio>
-          <el-radio class="radio_type" border label="1">播放语音后转坐席</el-radio>
-          <el-radio class="radio_type" border label="2">播放语音后按1键转坐席</el-radio>
-          <el-radio class="radio_type" border label="3">不转坐席</el-radio>
-        </el-radio-group>
+      <el-form-item label="语音文字" prop="taskremark">
+        <el-input v-model="ruleForm.voicepath" type="textarea" autosize placeholder="请输入文字"/>
       </el-form-item>
-      <el-form-item v-show="ruleForm.calltype === '1' || ruleForm.calltype === '2'" label="上传文件" prop="voicepath">
-        <el-upload
-          ref="upload"
-          :limit="1"
-          :file-list="uploadData.fileList"
-          :action= "uploadData.uploadUrl"
-          :data = "uploadData.uploaderFiles"
-          :on-success="uploadSuccess"
-          :on-exceed="uploadExceed"
-          :on-error="uploadError"
-          :on-remove="uploadRemove"
-          class="uploadFiles"
-          list-type="text"
-          accept="audio/*">
-          <el-button size="small" type="primary">上传录音</el-button>
-          <!-- <div slot="tip" class="el-upload__tip">只能上传jpg/png文件，且不超过500kb</div> -->
-          <!-- <i class="el-icon-plus"></i> -->
-        </el-upload>
-      </el-form-item>
-      <el-collapse-transition>
-        <el-form-item v-if="ruleForm.voicepath.length > 0" label="试听录音">
-          <aplayer :music="musicList" theme="#41b883"/>
-        </el-form-item>
-      </el-collapse-transition>
       <el-form-item label="说明备注" prop="taskremark">
         <el-input v-model="ruleForm.taskremark" type="textarea" autosize placeholder="请输入说明备注"/>
       </el-form-item>
@@ -159,12 +130,16 @@ export default {
         pagerid: '', // 问卷id
         bftype: '0', //	否	int	并发类型
         bfnum: '0', //	否	string	并发数
-        calltype: '0', // 否	int	呼叫方式：0为不播放直接转坐席，1为播放转坐席，2为播放后按1键转坐席 3 不转坐席
         voicepath: [], //	否	string	语音文件路径
         pressnum: '', //	否	string	按键
         taskremark: '' // 否	string	说明备注
       },
       rules: {
+        voicepath: [{
+          required: true,
+          trigger: 'blur',
+          message: '请输入语音文字!'
+        }],
         taskname: [{
           required: true,
           trigger: 'blur',
@@ -199,11 +174,6 @@ export default {
           required: true,
           message: '请输入并发数/进号速率！',
           trigger: 'blur'
-        }],
-        calltype: [{
-          required: true,
-          message: '请选择呼叫方式！',
-          trigger: 'blur'
         }]
       },
       pagerOptions: [], // 问卷数据
@@ -241,7 +211,7 @@ export default {
             swtime2: this.ruleForm.wtime2 && this.ruleForm.wtime2[0], //	否	string	工作开始时间2
             ewtime2: this.ruleForm.wtime2 && this.ruleForm.wtime2[1], //	否	string	工作结束时间2
             pagerid: this.ruleForm.pagerid, //	否	string	问卷id
-            calltype: this.ruleForm.calltype, //	否	int	呼叫方式：0为不播放直接转坐席，1为播放转坐席，2为播放后按键转坐席
+            calltype: 3, //	否	int	呼叫方式：0为不播放直接转坐席，1为播放转坐席，2为播放后按键转坐席
             voicepath: this.ruleForm.voicepath, //	否	string	语音文件路径
             pressnum: this.ruleForm.pressnum, //	否	string	按键
             bftype: this.ruleForm.bftype, //	否	int	并发类型
@@ -280,12 +250,6 @@ export default {
       })
     },
     resetForm() {
-      if (this.ruleForm.voicepath.length > 0) {
-        for (let i = 0, len = this.ruleForm.voicepath.length; i < len; i++) {
-          delFiles(this.ruleForm.voicepath[i].filesmallurl, this.ruleForm.voicepath[i].fileurl)
-          this.ruleForm.voicepath.splice(i, 1)
-        }
-      }
       this.$refs.upload.clearFiles()	// 清空已上传的文件列表（该方法不支持在 before-upload 中调用）
       this.$refs.ruleForm.resetFields()
     },
@@ -302,53 +266,13 @@ export default {
             this.ruleForm.pagerid = res.pagerid
             this.ruleForm.bftype = res.bftype
             this.ruleForm.bfnum = res.bfnum
-            this.ruleForm.calltype = res.calltype.toString()
-            if (res.voicepath && res.voicepath.length > 0) {
-              for (let i = 0, len = res.voicepath.length; i < len; i++) {
-                this.uploadData.fileList.push({
-                  'name': res.voicepath[i].filename,
-                  'url': res.voicepath[i].fileurl
-                })
-              }
-              this.ruleForm.voicepath = res.voicepath
-              this.$set(this.musicList, 'src', res.voicepath[0].fileurl)
-              this.$set(this.musicList, 'title', res.voicepath[0].filename)
-            }
+            this.ruleForm.voicepath = res.voicepath
             this.ruleForm.pressnum = res.pressnum
             this.ruleForm.taskremark = res.taskremark
           }
         }
       })
     },
-
-    // 文件上传
-    uploadSuccess(response, file, fileList) {
-      if (response.state.toLowerCase() === 'success') {
-        this.musicList.src = response.data[0].fileurl
-        this.musicList.title = response.data[0].filename
-        this.ruleForm.voicepath.push(response.data[0])
-      } else {
-        this.$message.error(response.message)
-      }
-    },
-    uploadRemove(file, fileList) {
-      if (this.ruleForm.voicepath.length > 0) {
-        for (let i = 0, len = this.ruleForm.voicepath.length; i < len; i++) {
-          if (this.ruleForm.voicepath[i].filename === file.name) {
-            delFiles(this.ruleForm.voicepath[i].filesmallurl, this.ruleForm.voicepath[i].fileurl)
-            this.ruleForm.voicepath.splice(i, 1)
-            return
-          }
-        }
-      }
-    },
-    uploadError(err, file, fileList) {
-      // console.log(err)
-      this.$message.error(err)
-    },
-    uploadExceed(file, fileList) {
-      this.$message.warning('只能选择一个文件!')
-    },
     // 获取问卷下拉
     getPagerSelectList() {
       return new Promise(resolve => {