IM12345_Api/CallCenterCo.../CallCenter.W.../ChatServer.cs


using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks;
using System.Configuration;
using SuperSocket.SocketBase;
using SuperWebSocket;
using SuperSocket.SocketBase.Config;
using Newtonsoft.Json;
using Newtonsoft.Json.Linq;
using System.Threading;

namespace CallCenter.WebChatServer
{
    public class ChatServer
    {
        WebSocketServer server = new WebSocketServer();
        public ChatSql cs = new ChatSql();
        public List<ChatClass.Servicer> Servicers = new List<ChatClass.Servicer>();
        public List<ChatClass.Customer> Customers = new List<ChatClass.Customer>();
        private List<ChatSql.T_Chat_Message> Messages = new List<ChatSql.T_Chat_Message>();

        public ChatServer()
        {
        }

        #region 服务初始化管理

        /// <summary>
        /// 初始化服务
        /// </summary>
        /// <returns></returns>
        public bool Setup()
        {
            ServerConfig serverConfig = new ServerConfig
            {
                Ip = ConfigurationManager.AppSettings["ip"],
                Port = Int32.Parse(ConfigurationManager.AppSettings["port"]),//set the listening port
                MaxConnectionNumber = Int32.Parse(ConfigurationManager.AppSettings["maxnumber"])
            };
            //WebSocket服务器端启动
            if (!server.Setup(serverConfig))
            {
                server.Logger.Error("WebSocket服务器端启动失败");
                //处理启动失败消息
                return false;
            }

            //新的会话连接时
            server.NewSessionConnected += server_NewSessionConnected;
            //会话关闭
            server.SessionClosed += server_SessionClosed;
            //接收到新的消息时
            server.NewMessageReceived += server_NewMessageReceived;

            return true;
        }

        /// <summary>
        /// 开启服务
        /// </summary>
        /// <returns></returns>
        public int Start()
        {
            if (server.State == ServerState.NotStarted)
            {
                if (!server.Start())
                {
                    server.Logger.Error(string.Format("开启WebSocket服务侦听失败:{0}:{1}", server.Config.Ip, server.Config.Port));
                    //处理监听失败消息
                    return 3;
                }
            }
            else
            {
                return 2;
            }

            return 1;
        }

        /// <summary>
        /// 关闭服务
        /// </summary>
        /// <returns></returns>
        public int Stop()
        {
            if (server.State == ServerState.Running)
            {
                server.Stop();
            }
            else
            {
                return 2;
            }

            return 1;
        }

        /// <summary>
        /// 获取服务状态
        /// </summary>
        /// <returns></returns>
        public ServerState State()
        {
            return server.State;
        }

        #endregion

        /// <summary>
        /// 接收到消息
        /// </summary>
        /// <param name="session"></param>
        /// <param name="value"></param>
        private void server_NewMessageReceived(WebSocketSession session, string value)
        {
            try
            {
                var ip = session.RemoteEndPoint.Address.ToString();
                ChatClass.Message msg = JsonConvert.DeserializeObject<ChatClass.Message>(value);
                msg.state = 1;
                msg.humanclass = 0;

                switch (msg.action.ToLower())
                {
                    case "cusconn":
                        #region 客户连接

                        if (!cs.IsBlack(ip))
                        {
                            ChatClass.Customer cus = new ChatClass.Customer();

                            //添加到客户组
                            string code = msg.code;
                            if (string.IsNullOrEmpty(code))//为空是网站，不为空是微信
                            {
                                code = cs.GetCode();
                            }
                            msg.code = code;

                            var cusconn = Customers.Where(p => p.Code == code).FirstOrDefault();
                            if (cusconn == null)
                            {
                                var cususer = cs.GetCusUser(code);//获取是否存在此客户
                                if (cususer == null)
                                {
                                    ChatSql.T_Chat_User user = new ChatSql.T_Chat_User();
                                    user.F_OpenId = code;
                                    user.F_Account = code;
                                    user.F_Type = 1;
                                    user.F_State = 0;
                                    user.F_IsDelete = 0;
                                    user.F_CreateTime = DateTime.Now;
                                    user.F_Id = cs.AddUser(user);
                                    cususer = user;
                                }

                                if (string.IsNullOrEmpty(cususer.F_Name))
                                {
                                    cususer.F_Name = ConfigurationManager.AppSettings["anyname"];
                                }
                                if (string.IsNullOrEmpty(cususer.F_IP))
                                {
                                    cususer.F_IP = ip;
                                }

                                cs.UpdateUser(cususer);

                                cus.Name = cususer.F_Name;
                                cus.HeadImgUrl = cususer.F_HeadImgUrl;

                                msg.name = cus.Name;
                                msg.headimgurl = cus.HeadImgUrl;

                                cus.SessionID = session.SessionID;
                                cus.Code = code;
                                cus.IsSend = 0;


                                //if (Servicers.Count <= 0)
                                //{
                                //    ChatClass.Message newmsg = new ChatClass.Message();
                                //    newmsg.action = "ServicersAllOff";
                                //    newmsg.msg = ConfigurationManager.AppSettings["busy"];
                                //    session.Send(JsonConvert.SerializeObject(newmsg));//向客户发送客服不在线
                                //}

                                if (Servicers.Count > 0)
                                {
                                    // 分配客户给客服
                                    cus.ServicerSessionID = SplitCustomer(cus);
                                }



                                ChatSql.T_Chat_IPList ipmodel = new ChatSql.T_Chat_IPList();
                                ipmodel = cs.GetIPInfo(ip, code);
                                if (ipmodel == null)
                                {
                                    #region ip记录
                                    ipmodel = new ChatSql.T_Chat_IPList();

                                    //string ipinfojson = ChatCommon.HttpGet(ConfigurationManager.AppSettings["ipurl"] + "?ip=" + ip);
                                    //var ipinfos = JsonConvert.DeserializeObject<JObject>(ipinfojson);
                                    //var ipinfo = JsonConvert.DeserializeObject<JObject>(ipinfos["data"].ToString());

                                    ipmodel.F_IP = ip;
                                    ipmodel.F_OpenId = cus.Code;
                                    ipmodel.F_Type = 2;
                                    //ipmodel.F_Country = ipinfo["country"].ToString();
                                    //ipmodel.F_CountryCode = ipinfo["country_id"].ToString();
                                    //ipmodel.F_Area = ipinfo["area"].ToString();
                                    //ipmodel.F_AreaCode = ipinfo["area_id"].ToString();
                                    //ipmodel.F_Region = ipinfo["region"].ToString();
                                    //ipmodel.F_RegionCode = ipinfo["region_id"].ToString();
                                    //ipmodel.F_City = ipinfo["city"].ToString();
                                    //ipmodel.F_CityCode = ipinfo["city_id"].ToString();
                                    //ipmodel.F_County = ipinfo["county"].ToString();
                                    //ipmodel.F_CountyCode = ipinfo["county_id"].ToString();
                                    //ipmodel.F_ISP = ipinfo["isp"].ToString();
                                    //ipmodel.F_ISPCode = ipinfo["isp_id"].ToString();
                                    ipmodel.F_CreateTime = DateTime.Now;

                                    cs.AddIP(ipmodel);
                                    #endregion
                                }

                                msg.data = ipmodel;

                                #region 签入时间
                                ChatSql.T_Chat_InOut inoutmodel = new ChatSql.T_Chat_InOut();
                                inoutmodel.F_OpenId = cus.Code;
                                inoutmodel.F_IP = ip;
                                inoutmodel.F_Type = 2;
                                inoutmodel.F_InTime = DateTime.Now;

                                cs.AddInOut(inoutmodel);
                                #endregion

                                cus.IPData = ipmodel;
                                Customers.Add(cus);//将客户新增到在线客户列表

                                ChatClass.Message serntcmsg = new ChatClass.Message();
                                serntcmsg.action = "serreceive";
                                serntcmsg.msg = cus.Name + " 上线";
                                serntcmsg.code = cus.Code;
                                serntcmsg.name = cus.Name;
                                //serntcmsg.humanclass = 0;
                                serntcmsg.data = ipmodel;
                                serntcmsg.state = 0;
                                SendMsgToRemotePoint(cus.ServicerSessionID, serntcmsg);

                                #region 发送消息到 - 欢迎词 IM
                                bool b_cus = false;
                                int maxTime = int.Parse(ConfigurationManager.AppSettings["welcome_maxtime"]);
                                string welcome = ConfigurationManager.AppSettings["welcome"];
                                string MaxDate = cs.GetMessageDateByCode(cus.Code);
                                DateTime NowDate = DateTime.Now;
                                if (string.IsNullOrEmpty(MaxDate))
                                    b_cus = true;
                                else
                                    b_cus = (Convert.ToDateTime(MaxDate)).AddSeconds(maxTime) < NowDate;
                                if (b_cus)
                                {
                                    var sersend = Servicers.Where(p => p.SessionID == cus.ServicerSessionID).FirstOrDefault();
                                    // 欢迎词2
                                    string welcome_Content = cs.GetWebcomeByGroupId(2);
                                    //serntcmsg.action = "cusreceive";
                                    //serntcmsg.msg = "你好，有什么可以帮你的吗？";
                                    //serntcmsg.code = sersend.Code;  // sersend != null ? sersend.Code : "";
                                    //serntcmsg.name = sersend.Name;  // sersend != null ? sersend.Name : "";
                                    //serntcmsg.headimgurl = sersend != null ? sersend.HeadImgUrl : "";
                                    //serntcmsg.data = "";
                                    //serntcmsg.state = 0;
                                    //SendMsgToRemotePoint(cus.SessionID, serntcmsg);

                                    ChatSql.T_Chat_Message sermsg = new ChatSql.T_Chat_Message();
                                    sermsg.F_FromUser = sersend == null ? "" : sersend.Code;
                                    sermsg.F_ToUser = cus.Code;
                                    sermsg.F_Message = string.IsNullOrEmpty(welcome_Content) ? welcome : welcome_Content;     //"你好，有什么可以帮你的吗？";
                                    sermsg.F_HumanClass = 3;
                                    sermsg.F_IP = ip;
                                    sermsg.F_SourceType = 1;
                                    sermsg.F_MessageType = 1;
                                    sermsg.F_State = 0;
                                    sermsg.F_IsDelete = 0;
                                    sermsg.F_CreateTime = DateTime.Now;
                                    sermsg.F_CreateUser = sersend == null ? "" : sersend.Code;

                                    cs.AddMsg(sermsg);
                                }


                                #endregion
                            }
                            else
                            {
                                msg.code = "";
                                msg.state = 0;
                                msg.msg = "请不要打开多个聊天窗口";
                            }

                        }
                        else
                        {
                            msg.state = 0;
                            msg.msg = ConfigurationManager.AppSettings["black"];
                        }
                        #endregion
                        break;
                    case "cussend":
                        #region 客户发送消息
                        if (!cs.IsBlack(ip))
                        {
                            var cussend = Customers.Where(p => p.SessionID == session.SessionID).FirstOrDefault();
                            //var serreceive = new ChatClass.Servicer();
                            if (cussend != null)
                            {
                                #region 客服发送消息 - 智能机器人IM（客服在线和不在线都要发送和保存）1
                                msg.time = DateTime.Now.ToString("yyyy-MM-dd HH:mm:ss");
                                msg.humanclass = 2;
                                session.Send(JsonConvert.SerializeObject(msg));

                                #region 客服不在线是发送
                                ChatSql.T_Chat_Message cusmsg = new ChatSql.T_Chat_Message();
                                cusmsg.F_FromUser = cussend.Code;  //msg.code
                                //cusmsg.F_ToUser = "";
                                cusmsg.F_Message = msg.msg;  // "智能机器人IM，能查到很多信息"
                                cusmsg.F_HumanClass = 2;
                                cusmsg.F_IP = ip;
                                cusmsg.F_HumanClass = 2;
                                cusmsg.F_SourceType = 1;
                                cusmsg.F_MessageType = 1;
                                cusmsg.F_State = 0;
                                cusmsg.F_IsDelete = 0;
                                cusmsg.F_CreateTime = DateTime.Now;
                                cusmsg.F_CreateUser = msg.code;
                                //cs.AddMsg(cusmsg);
                                #endregion

                                #endregion


                                if (Servicers.Count <= 0)
                                {
                                    cussend.IsSend = 1;

                                    //msg.state = 0;
                                    //msg.msg = ConfigurationManager.AppSettings["busy"];

                                    #region 发送消息->客户 - 智能机器人IM（客服都不在线时发送）                                    
                                    cusmsg.F_ToUser = "";   //客服都不在线
                                    cs.AddMsg(cusmsg);

                                    // 客服不在线时，启动 智能机器人IM
                                    string strContent = cs.GetSmartRobotByKey(msg.msg);
                                    if (string.IsNullOrEmpty(strContent))
                                        strContent = ConfigurationManager.AppSettings["busy_robotreply"];
                                    Thread.Sleep(500);
                                    ChatClass.Message cusrecmsg = new ChatClass.Message();
                                    cusrecmsg.action = "cusreceive";
                                    cusrecmsg.msg = strContent; // "智能机器人IM，能查到很多信息"
                                    cusrecmsg.humanclass = 3;
                                    cusrecmsg.code = cussend.Code;
                                    cusrecmsg.name = cussend.Name;
                                    cusrecmsg.headimgurl = cussend.HeadImgUrl;
                                    cusrecmsg.state = 0;
                                    if (SendMsgToRemotePoint(cussend.SessionID, cusrecmsg))
                                    {
                                        ChatSql.T_Chat_Message sermsg = new ChatSql.T_Chat_Message();
                                        sermsg.F_FromUser = ""; // serreceive.Code;
                                        sermsg.F_ToUser = cussend.Code;
                                        sermsg.F_Message = strContent;  // "智能机器人IM，能查到很多信息"
                                        sermsg.F_HumanClass = 3;
                                        sermsg.F_IP = ip;
                                        sermsg.F_SourceType = 1;
                                        sermsg.F_MessageType = 1;
                                        sermsg.F_State = 0;
                                        sermsg.F_IsDelete = 0;
                                        sermsg.F_CreateTime = DateTime.Now;
                                        sermsg.F_CreateUser = cussend.Code;
                                        cs.AddMsg(sermsg);
                                    }
                                    #endregion
                                }
                                else
                                {
                                    if (string.IsNullOrEmpty(cussend.ServicerSessionID))
                                    {
                                        // 分配客户给客服
                                        cussend.ServicerSessionID = SplitCustomer(cussend);
                                    }
                                    ChatClass.Message serrecmsg = new ChatClass.Message();
                                    serrecmsg.action = "serreceive";
                                    serrecmsg.msg = msg.msg;
                                    serrecmsg.code = cussend.Code;
                                    serrecmsg.name = cussend.Name;
                                    serrecmsg.headimgurl = cussend.HeadImgUrl;
                                    serrecmsg.humanclass = 2;
                                    serrecmsg.state = 1;

                                    if (SendMsgToRemotePoint(cussend.ServicerSessionID, serrecmsg))
                                    {

                                        var serreceive = Servicers.Where(p => p.SessionID == cussend.ServicerSessionID).FirstOrDefault();

                                        cusmsg.F_ToUser = serreceive.Code;  //客服都在线
                                        cs.AddMsg(cusmsg);

                                        //ChatSql.T_Chat_Message cusmsg = new ChatSql.T_Chat_Message();
                                        //cusmsg.F_FromUser = cussend.Code;
                                        //cusmsg.F_ToUser = serreceive.Code;
                                        //cusmsg.F_Message = msg.msg;
                                        //cusmsg.F_IP = ip;
                                        //cusmsg.F_SourceType = 1;
                                        //cusmsg.F_MessageType = 1;
                                        //cusmsg.F_State = 0;
                                        //cusmsg.F_IsDelete = 0;
                                        //cusmsg.F_CreateTime = DateTime.Now;
                                        //cusmsg.F_CreateUser = serreceive.Code;
                                        //cs.AddMsg(cusmsg);                                        
                                    }
                                    else
                                    {
                                        //ChatClass.Message newmsg = new ChatClass.Message();
                                        //newmsg.action = "CusSendError";
                                        //newmsg.msg = "发送失败";
                                        //session.Send(JsonConvert.SerializeObject(newmsg));

                                        msg.state = 0;
                                        msg.msg = "发送失败";
                                    }
                                    
                                }
                            }
                            else
                            {
                                msg.state = 0;
                                msg.msg = "发送失败";
                            }
                        }
                        else
                        {
                            msg.state = 0;
                            msg.msg = ConfigurationManager.AppSettings["black"];
                        }


                        #endregion
                        break;
                    case "loglist":
                        #region 聊天记录
                        int count = Int32.Parse(ConfigurationManager.AppSettings["pagenumer"]);
                        long num = 0;
                        long.TryParse(msg.msg, out num);
                        int isfirst = 0;
                        var dt = cs.GetChatLog(msg.code, out num, out isfirst, count, num);

                        var obj = new
                        {
                            rows = dt,
                            num = num,
                            isfirst = isfirst
                        };
                        msg.data = obj;
                        #endregion
                        break;
                    case "serconn":
                        #region 客服连接
                        var serconn = Servicers.Where(p => p.Code == msg.code).FirstOrDefault();

                        if (serconn == null)
                        {
                            ChatClass.Servicer svc = new ChatClass.Servicer();
                            svc.SessionID = session.SessionID;
                            svc.Code = msg.code;
                            svc.Name = cs.GetUserName(msg.code);
                            svc.Count = 0;
                            svc.State = 1;

                            Servicers.Add(svc);

                            session.Send(JsonConvert.SerializeObject(msg));

                            if (Servicers.Count == 1)
                            {
                                foreach (var cuson in Customers)
                                {
                                    cuson.ServicerSessionID= session.SessionID;

                                    ChatClass.Message newmsg = new ChatClass.Message();
                                    newmsg.action = "serreceive";
                                    newmsg.msg = cuson.Name + " 上线";
                                    newmsg.code = cuson.Code;
                                    newmsg.name = cuson.Name;
                                    newmsg.data = cuson.IPData;
                                    newmsg.state = 0;
                                    SendMsgToRemotePoint(session.SessionID, newmsg);//向客服发送客户上线通知
                                }
                            }

                            if (!cs.IsExitIP(ip, msg.code))
                            {
                                #region IP记录
                                //string ipinfojson = ChatCommon.HttpGet(ConfigurationManager.AppSettings["ipurl"] + "?ip=" + ip);
                                //var ipinfos = JsonConvert.DeserializeObject<JObject>(ipinfojson);
                                //var ipinfo = JsonConvert.DeserializeObject<JObject>(ipinfos["data"].ToString());
                                ChatSql.T_Chat_IPList ipmodel = new ChatSql.T_Chat_IPList();
                                ipmodel.F_IP = ip;
                                ipmodel.F_OpenId = msg.code;
                                ipmodel.F_Type = 1;
                                //ipmodel.F_Country = ipinfo["country"].ToString();
                                //ipmodel.F_CountryCode = ipinfo["country_id"].ToString();
                                //ipmodel.F_Area = ipinfo["area"].ToString();
                                //ipmodel.F_AreaCode = ipinfo["area_id"].ToString();
                                //ipmodel.F_Region = ipinfo["region"].ToString();
                                //ipmodel.F_RegionCode = ipinfo["region_id"].ToString();
                                //ipmodel.F_City = ipinfo["city"].ToString();
                                //ipmodel.F_CityCode = ipinfo["city_id"].ToString();
                                //ipmodel.F_County = ipinfo["county"].ToString();
                                //ipmodel.F_CountyCode = ipinfo["county_id"].ToString();
                                //ipmodel.F_ISP = ipinfo["isp"].ToString();
                                //ipmodel.F_ISPCode = ipinfo["isp_id"].ToString();
                                ipmodel.F_CreateTime = DateTime.Now;

                                cs.AddIP(ipmodel); 
                                #endregion
                            }

                            #region 签入时间
                            ChatSql.T_Chat_InOut inoutmodel = new ChatSql.T_Chat_InOut();
                            inoutmodel.F_OpenId = msg.code;
                            inoutmodel.F_IP = ip;
                            inoutmodel.F_Type = 1;
                            inoutmodel.F_InTime = DateTime.Now;

                            cs.AddInOut(inoutmodel); 
                            #endregion

                        }
                        else
                        {
                            //ChatClass.Message newmsg = new ChatClass.Message();
                            //newmsg.action = "SerConnError";
                            //newmsg.msg = "此工号已经存在";
                            //session.Send(JsonConvert.SerializeObject(newmsg));

                            msg.state = 0;
                            msg.msg = "此工号已经存在";

                            session.Send(JsonConvert.SerializeObject(msg));
                        }
                        #endregion
                        break;
                    case "sersend":
                        #region 客服发送消息
                        var cusreceive = Customers.Where(p => p.Code == msg.code).FirstOrDefault();
                        if (cusreceive != null)
                        {
                            var sersend = Servicers.Where(p => p.SessionID == session.SessionID).FirstOrDefault();

                            ChatClass.Message recmsg = new ChatClass.Message();
                            recmsg.action = "cusreceive";
                            recmsg.msg = msg.msg;
                            recmsg.code = sersend.Code;
                            recmsg.name = sersend.Name;
                            recmsg.headimgurl = sersend.HeadImgUrl;
                            recmsg.humanclass = 1;

                            if (SendMsgToRemotePoint(cusreceive.SessionID, recmsg))
                            {
                                ChatSql.T_Chat_Message sermsg = new ChatSql.T_Chat_Message();
                                sermsg.F_FromUser = sersend.Code;
                                sermsg.F_ToUser = cusreceive.Code;
                                sermsg.F_Message = msg.msg;
                                sermsg.F_HumanClass = 1;
                                sermsg.F_IP = ip;
                                sermsg.F_SourceType = 1;
                                sermsg.F_MessageType = 1;
                                sermsg.F_State = 0;
                                sermsg.F_IsDelete = 0;
                                sermsg.F_CreateTime = DateTime.Now;
                                sermsg.F_CreateUser = sersend.Code;

                                cs.AddMsg(sermsg);

                                #region 发送消息到 - 智能机器人IM

                                //ChatClass.Message cusrecmsg = new ChatClass.Message();
                                //cusrecmsg.action = "cusreceive";
                                //cusrecmsg.msg = "智能机器人IM，能查到很多信息222";
                                //cusrecmsg.code = sersend.Code;
                                //cusrecmsg.name = sersend.Name;
                                //cusrecmsg.headimgurl = sersend.HeadImgUrl;
                                //cusrecmsg.state = 0;
                                //if (SendMsgToRemotePoint(cusreceive.SessionID, cusrecmsg))
                                //{
                                //    //var cussend = Customers.Where(p => p.SessionID == cussend.SessionID).FirstOrDefault();

                                //    ChatSql.T_Chat_Message sermsg1 = new ChatSql.T_Chat_Message();
                                //    sermsg1.F_FromUser = sersend.Code;
                                //    sermsg1.F_ToUser = cusreceive.Code;
                                //    sermsg1.F_Message = "智能机器人IM，能查到很多信息222";
                                //    sermsg1.F_IP = ip;
                                //    sermsg1.F_SourceType = 1;
                                //    sermsg1.F_MessageType = 1;
                                //    sermsg1.F_State = 0;
                                //    sermsg1.F_IsDelete = 0;
                                //    sermsg1.F_CreateTime = DateTime.Now;
                                //    sermsg1.F_CreateUser = sersend.Code;

                                //    cs.AddMsg(sermsg);
                                //}
                                #endregion
                            }
                            else
                            {
                                //ChatClass.Message newmsg = new ChatClass.Message();
                                //newmsg.action = "SerSendError";
                                //newmsg.msg = "发送失败";
                                //session.Send(JsonConvert.SerializeObject(newmsg));
                                msg.state = 0;
                                msg.msg = "发送失败";
                            }
                        }
                        else
                        {
                            //ChatClass.Message newmsg = new ChatClass.Message();
                            //newmsg.action = "SerSendError";
                            //newmsg.msg = "客户已下线";
                            //session.Send(JsonConvert.SerializeObject(newmsg));
                            msg.state = 0;
                            msg.msg = "客户已下线";
                        }
                        #endregion
                        break;
                    case "cusmass":
                        #region 群发客户
                        var cusss = Customers;

                        if (!string.IsNullOrEmpty(msg.code))
                        {
                            cusss = Customers.Where(p => msg.code.Split(',').Contains(p.Code)).ToList();
                        }

                        foreach (var cuss in cusss)
                        {
                            ChatClass.Message recmsg = new ChatClass.Message();
                            recmsg.action = "cusreceive";
                            recmsg.msg = msg.msg;
                            recmsg.code = cuss.Code;
                            recmsg.name = cuss.Name;
                            recmsg.headimgurl = cuss.HeadImgUrl;
                            recmsg.humanclass = 1;
                            recmsg.state = 0;

                            if (SendMsgToRemotePoint(cuss.SessionID, recmsg))
                            {
                                //ChatSql.T_Chat_Message sermsg = new ChatSql.T_Chat_Message();
                                //sermsg.F_FromUser = msg.code;
                                //sermsg.F_ToUser = cuss.Code;
                                //sermsg.F_Message = msg.msg;
                                //sermsg.F_IP = session.RemoteEndPoint.Address.ToString();
                                //sermsg.F_SourceType = 1;
                                //sermsg.F_MessageType = 1;
                                //sermsg.F_State = 0;
                                //sermsg.F_IsDelete = 0;
                                //sermsg.F_CreateTime = DateTime.Now;
                                //sermsg.F_CreateUser = msg.code;

                                //cs.AddMsg(sermsg);
                            }
                        } 
                        #endregion
                        break;
                    case "sermass":
                        #region 群发客服
                        var serss = Servicers;

                        if (!string.IsNullOrEmpty(msg.code))
                        {
                            serss = Servicers.Where(p => msg.code.Split(',').Contains(p.Code)).ToList();
                        }

                        foreach (var sers in serss)
                        {
                            ChatClass.Message recmsg = new ChatClass.Message();
                            recmsg.action = "serreceive";
                            recmsg.msg = msg.msg;
                            recmsg.code = sers.Code;
                            recmsg.name = sers.Name;
                            recmsg.headimgurl = sers.HeadImgUrl;
                            recmsg.humanclass = 2;
                            recmsg.state = 0;

                            if (SendMsgToRemotePoint(sers.SessionID, recmsg))
                            {
                                //ChatSql.T_Chat_Message sermsg = new ChatSql.T_Chat_Message();
                                //sermsg.F_FromUser = msg.code;
                                //sermsg.F_ToUser = sers.Code;
                                //sermsg.F_Message = msg.msg;
                                //sermsg.F_IP = session.RemoteEndPoint.Address.ToString();
                                //sermsg.F_SourceType = 1;
                                //sermsg.F_MessageType = 1;
                                //sermsg.F_State = 0;
                                //sermsg.F_IsDelete = 0;
                                //sermsg.F_CreateTime = DateTime.Now;
                                //sermsg.F_CreateUser = msg.code;

                                //cs.AddMsg(sermsg);
                            }
                        }
                        #endregion
                        break;
                    case "custran":
                        #region 转移客户

                        var scus = Customers.Where(p => p.Code == msg.code).FirstOrDefault();
                        var tser = Servicers.Where(p => p.Code == msg.data.ToString()).FirstOrDefault();
                        if (scus == null)
                        {
                            msg.state = 0;
                            msg.msg = "客户已下线，不能转移";
                        }
                        if (tser == null)
                        {
                            msg.state = 0;
                            msg.msg = "客服已下线，不能转移";
                        }
                        if (tser.State == 0)
                        {
                            msg.state = 0;
                            msg.msg = "客服已置忙，不能转移";
                        }
                        if (scus != null && tser != null && tser.State == 1)
                        {
                            var yser = Servicers.Where(p => p.SessionID==session.SessionID).FirstOrDefault();

                            scus.ServicerSessionID = tser.SessionID;
                            yser.Count = yser.Count - 1;
                            tser.Count = tser.Count + 1;

                            ChatClass.Message newmsg = new ChatClass.Message();
                            newmsg.action = "serreceive";
                            newmsg.msg = yser.Name + " 转移给你 " + scus.Name;
                            newmsg.code = scus.Code;
                            newmsg.name = scus.Name;
                            newmsg.humanclass = 2;
                            newmsg.state = 0;
                            SendMsgToRemotePoint(scus.ServicerSessionID, newmsg);//向客服发送客户转移通知
                        }
                        #endregion
                        break;
                    case "serbusy"://客服置忙
                        Servicers.Where(p => p.Code == msg.code).FirstOrDefault().State = 0;
                        break;
                    case "serfree"://客服置闲
                        Servicers.Where(p => p.Code == msg.code).FirstOrDefault().State = 1;
                        break;
                    case "cuslist"://当前在线客户
                        msg.data = Customers;
                        break;
                    case "serlist"://当前在线客服
                        msg.data = Servicers;
                        break;

                }
                if (msg.action.ToLower() != "serconn" && msg.action.ToLower() != "cussend")
                {
                    msg.time = DateTime.Now.ToString("yyyy-MM-dd HH:mm:ss");
                    session.Send(JsonConvert.SerializeObject(msg));
                }
            }
            catch(Exception ex)
            {
                try
                {
                    ChatClass.Message msg = JsonConvert.DeserializeObject<ChatClass.Message>(value);
                    msg.state = 0;
                    msg.msg = "操作失败:"+ ex.Message;
                    msg.time = DateTime.Now.ToString("yyyy-MM-dd HH:mm:ss");
                    session.Send(JsonConvert.SerializeObject(msg));
                }
                catch
                {
                    session.Send(value);
                }
            }
        }

        /// <summary>
        /// 会话关闭
        /// </summary>
        /// <param name="session"></param>
        /// <param name="value"></param>
        private void server_SessionClosed(WebSocketSession session, SuperSocket.SocketBase.CloseReason value)
        {
            var ses = Customers.Where(p => p.SessionID == session.SessionID).FirstOrDefault();
            if (ses != null)
            {
                Customers.Remove(ses);
                //Customers = Customers.Where(p => p.SessionID != session.SessionID).ToList();

                ChatClass.Message msg = new ChatClass.Message();
                msg.action = "serreceive";
                msg.code = ses.Code;
                msg.name = ses.Name;
                msg.state = 0;
                msg.msg = ses.Name+" 下线";
                //msg.humanclass = 0;
                SendMsgToRemotePoint(ses.ServicerSessionID, msg);

                cs.UpdateOutTime(ses.Code);
            }
            else
            {
                var ses1 = Servicers.Where(p => p.SessionID == session.SessionID).FirstOrDefault();
                if (ses1 != null)
                {
                    Servicers.Remove(ses1);
                    Servicers = Servicers.Where(p => p.SessionID != session.SessionID).ToList();

                    int sercon = Servicers.Count;
                    var cuss = Customers.Where(p => p.ServicerSessionID == session.SessionID);
                    foreach (var cus in cuss)
                    {
                        if (sercon > 0)
                        {
                            cus.ServicerSessionID = SplitCustomer(cus);

                            ChatClass.Message newmsg = new ChatClass.Message();
                            newmsg.action = "serreceive";
                            newmsg.msg = ses1.Name + " 下线，" + cus.Name + " 转移给你";
                            newmsg.code = cus.Code;
                            newmsg.name = cus.Name;
                            //newmsg.humanclass = 0;
                            newmsg.state = 0;
                            SendMsgToRemotePoint(cus.ServicerSessionID, newmsg);//向客服发送客户转移通知
                        }
                        else
                        {
                            cus.ServicerSessionID = "";
                        }
                    }
                    cs.UpdateOutTime(ses1.Code);
                }
            }

            server.Logger.Info(string.Format("会话关闭，关闭原因：{0}  来自：{1} SessionID:{2} 时间:{3:HH:MM:ss}", value, session.RemoteEndPoint, session.SessionID, DateTime.Now));
        }

        /// <summary>
        /// 新的会话链接
        /// </summary>
        /// <param name="session"></param>
        private void server_NewSessionConnected(WebSocketSession session)
        {
            server.Logger.Info(string.Format("新的会话连接  来自：{0} SessionID:{1}  时间:{2:HH:MM:ss}", session.RemoteEndPoint, session.SessionID, DateTime.Now));
        }

        /// <summary>
        /// 发送消息到
        /// </summary>
        /// <param name="sessionId"></param>
        /// <param name="msg"></param>
        private bool SendMsgToRemotePoint(string sessionId, ChatClass.Message newmsg)
        {
            newmsg.time = DateTime.Now.ToString("yyyy-MM-dd HH:mm:ss");
            string msg = JsonConvert.SerializeObject(newmsg);

            bool bl = false;
            var selsession = server.GetSessionByID(sessionId);
            if (selsession != null)
            {
                selsession.Send(msg);

                bl = true;
            }

            return bl;
        }

        /// <summary>
        /// 发送消息到客户
        /// </summary>
        /// <param name="codes">为空全部发送，多个用逗号隔开</param>
        /// <param name="msg"></param>
        private void SendMsgToCustomer(string codes, ChatClass.Message newmsg)
        {
            newmsg.time = DateTime.Now.ToString("yyyy-MM-dd HH:mm:ss");
            string msg = JsonConvert.SerializeObject(newmsg);

            var cuss = Customers;
            if (!string.IsNullOrEmpty(codes))
            {
                cuss = Customers.Where(p => codes.Split(',').Contains(p.Code)).ToList();
            }
            foreach (var cus in cuss)
            {
                var selsession = server.GetSessionByID(cus.SessionID);
                if (selsession != null)
                {
                    selsession.Send(msg);
                }
            }
        }

        /// <summary>
        /// 发送消息到客服
        /// </summary>
        /// <param name="codes">为空全部发送，多个用逗号隔开</param>
        /// <param name="msg"></param>
        private void SendMsgToServicer(string codes, ChatClass.Message newmsg)
        {
            newmsg.time = DateTime.Now.ToString("yyyy-MM-dd HH:mm:ss");
            string msg = JsonConvert.SerializeObject(newmsg);

            var sers = Servicers;
            if (!string.IsNullOrEmpty(codes))
            {
                sers = Servicers.Where(p => codes.Split(',').Contains(p.Code)).ToList();
            }
            foreach (var ser in sers)
            {
                var selsession = server.GetSessionByID(ser.SessionID);
                if (selsession != null)
                {
                    selsession.Send(msg);
                }
            }
        }

        /// <summary>
        /// 分配客户给客服
        /// </summary>
        /// <param name="cussend"></param>
        /// <returns></returns>
        private string SplitCustomer(ChatClass.Customer cussend)
        {
            var cususer = cs.GetCusUser(cussend.Code);//获取是否存在此客户
            ChatClass.Servicer SerFirst = Servicers.Where(p => p.State == 1).OrderBy(p => p.Count).FirstOrDefault();//获取当前在线客服的用户量最少的一个

            if (string.IsNullOrEmpty(cususer.F_MainUserCode))
            {
                cususer.F_MainUserCode = SerFirst.Code;
                cs.UpdateUser(cususer);//此次负责的客服更新到主要负责客服里面
            }
            else
            {
                var mser = Servicers.Where(p => p.Code == cususer.F_MainUserCode && p.State==1).FirstOrDefault();//获取此客户的主要负责客服是否在线
                if (mser != null)
                {
                    SerFirst = mser;
                }
                else//主要负责客服不在线
                {
                    var oser = Servicers.Where(p => cususer.F_OtherUserCode.Split(',').Contains(p.Code) && p.State == 1).FirstOrDefault();//获取此客户的次要负责客服是否在线
                    if (oser != null)
                    {
                        SerFirst = mser;
                    }
                    else//次要负责客服不在线
                    {
                        string ouc = cususer.F_OtherUserCode;
                        if (string.IsNullOrEmpty(ouc))
                        {
                            cususer.F_OtherUserCode = ouc;
                        }
                        else
                        {
                            cususer.F_OtherUserCode = ouc + "," + SerFirst.Code;
                        }
                        cs.UpdateUser(cususer);//此次负责的客服更新到次要负责客服里面
                    }
                }
            }

            SerFirst.Count = SerFirst.Count + 1;

            return SerFirst.SessionID;
        }
    }
}