#include "StdAfx.h" #include "CellCallOut.h" #include "NetworkIvr.h" #include "IvrFlow.h" #include "FlowDataProvider.h" IMPLEMENT_CELL_AUTOCREATE(CCellCallOut, CELL_NAME_CALL) CCellCallOut::CCellCallOut(void) : m_CalleeNumType(CELL_DATA_VAR), m_CallerNumType(CELL_DATA_VAR), m_Timeout(0), m_SuccessPos(0), m_FailPos(0), m_TimeCount(0) { } CCellCallOut::CCellCallOut( CCellCallOut & cellCallOut ) : CCellBase(cellCallOut) { m_CalleeNumType = cellCallOut.m_CalleeNumType; m_CallerNumType = cellCallOut.m_CallerNumType; m_Timeout = cellCallOut.m_Timeout; m_SuccessPos = cellCallOut.m_SuccessPos; m_FailPos = cellCallOut.m_FailPos; m_TimeCount = 0; m_CalleeNum = cellCallOut.m_CalleeNum; m_CallerNum = cellCallOut.m_CallerNum; CreateEx(0, AfxRegisterWndClass(CS_GLOBALCLASS), "", 0, 0, 0, 0, 0, 0, 0); } CCellCallOut::~CCellCallOut(void) { KillTimer(reinterpret_cast(this)); DestroyWindow(); } BEGIN_MESSAGE_MAP(CCellCallOut, CWnd) ON_WM_TIMER() END_MESSAGE_MAP() /***************************************************************** **【函数名称】 operate **【函数功能】 节点执行函数 **【参数】 **【返回值】 下一个节点编号 ****************************************************************/ int CCellCallOut::operate( void ) { if(m_pIvrFlow == NULL) return CELL_OP_ERROR; // 创建定时器 if (m_Timeout > 0 ) SetTimer(reinterpret_cast(this), 1000, NULL); CString Info; _getCellInfo(Info); ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_NORMAL, _T("{Cell}: 开始执行[%s]"), Info); // 获取被叫 CString CalleeNum = ""; if(m_CalleeNumType == CELL_DATA_VAR) // 目标号码类型为2时,存储的是变量名 { if(!m_pIvrFlow->findVarValue(m_CalleeNum, CalleeNum)) { ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_WARNING, _T("{Cell}: 执行[%s]出错, 被叫号码为空"), Info); KillTimer(reinterpret_cast(this)); return CELL_OP_ERROR; } } else { CalleeNum = m_CalleeNum; } // 获取主叫 CString CallerNum = ""; if(m_CallerNumType == CELL_DATA_VAR) // 目标号码类型为2时,存储的是变量名 { if(!m_pIvrFlow->findVarValue(m_CallerNum, CallerNum)) { ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_WARNING, _T("{Cell}: 执行[%s]出错, 主叫号码为空"), Info); KillTimer(reinterpret_cast(this)); return CELL_OP_ERROR; } } else { CallerNum = m_CallerNum; } m_pIvrFlow->addVar(SYSTEM_VAR_HUNT_GROUP, CalleeNum); CPduEntity cmdCallout(PDU_CMD_IVR_CALL_OUT); cmdCallout.SetDataInt(1, m_pIvrFlow->id()); cmdCallout.SetDataString(4, CalleeNum); cmdCallout.SetDataString(5, CallerNum); cmdCallout.SetDataUInt(6, m_Timeout); if(!CNetworkIvr::GetInstance().send(cmdCallout)) { KillTimer(reinterpret_cast(this)); ILogger::getInstance().log(LOG_CLASS_SOCKET, LOG_LEVEL_WARNING, _T("{Cell}: 执行[%s]出错, 向CTI发送消息失败"), Info); return CELL_OP_SEND_ERROR; } return CELL_OP_WAIT_FOR; } /***************************************************************** **【函数名称】 copy **【函数功能】 拷贝自身 **【参数】 **【返回值】 拷贝副本 ****************************************************************/ CCellBase * CCellCallOut::copy( void ) { CCellBase * pCellBase = new CCellCallOut(*this); return pCellBase; } /***************************************************************** **【函数名称】 fillData **【函数功能】 节点解析,填充数据 **【参数】 Provider:数据提供器 **【返回值】 成功true,失败false ****************************************************************/ bool CCellCallOut::fillData( IFlowDataProvider& Provider ) { CString Data; do { if(!Provider.getData(CELL_ATTRIBUTE_POS, Data)) { Data = _T("节点号"); break; } else { sscanf_s(Data, _T("%d"), &m_Pos); if(m_Pos < 1) { Data = _T("节点号"); break; } } if(!Provider.getData(CELL_ATTRIBUTE_CALLEE_NUM_TYPE, Data)) { Data = _T("被叫号码类型"); break; } else { sscanf_s(Data, _T("%d"), &m_CalleeNumType); if(m_CalleeNumType != CELL_DATA_VAL && m_CalleeNumType != CELL_DATA_VAR) { Data = _T("被叫号码类型"); break; } } if(!Provider.getData(CELL_ATTRIBUTE_CALLEE_NUM, m_CalleeNum)) { Data = _T("被叫号码"); break; } if(!Provider.getData(CELL_ATTRIBUTE_CALLER_NUM_TYPE, Data)) { Data = _T("主叫号码类型"); break; } else { sscanf_s(Data, _T("%d"), &m_CalleeNumType); if(m_CalleeNumType != CELL_DATA_VAL && m_CalleeNumType != CELL_DATA_VAR) { Data = _T("主叫号码类型"); break; } } if(!Provider.getData(CELL_ATTRIBUTE_CALLER_NUM, m_CalleeNum)) { Data = _T("主叫号码"); break; } if(!Provider.getData(CELL_ATTRIBUTE_TIMEOUT, Data)) { Data = _T("呼叫超时"); break; } else { sscanf_s(Data, _T("%d"), &m_Timeout); if(m_Timeout < 0) { Data = _T("呼叫超时"); break; } } if(!Provider.getData(CELL_ATTRIBUTE_SUCCESS_POS, Data)) { Data = _T("成功跳转节点"); break; } else { sscanf_s(Data, _T("%d"), &m_SuccessPos); if(m_SuccessPos < 0) { Data = _T("成功跳转节点"); break; } } if(!Provider.getData(CELL_ATTRIBUTE_FAIL_POS, Data)) { Data = _T("失败跳转节点"); break; } else { sscanf_s(Data, _T("%d"), &m_FailPos); if(m_FailPos < 0) { Data = _T("失败跳转节点"); break; } } Provider.getData(CELL_ATTRIBUTE_NOTE, m_Note); return true; } while (false); ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_ERROR, _T("{Cell}: 节点[%s]解析失败, '%s'错误"), CELL_NAME_CALL, Data); return false; } /***************************************************************** **【函数名称】 onOpResultReturn **【函数功能】 处理PDU命令 **【参数】 a_pPduEntity:PDU命令 **【返回值】 下一个节点编号 ****************************************************************/ int CCellCallOut::onOpResultReturn( CPduEntity *a_pPduEntity ) { KillTimer(reinterpret_cast(this)); CString Info; _getCellInfo(Info); if(a_pPduEntity->GetIsExecReturn() && a_pPduEntity->GetCmdType() == PDU_CMD_IVR_CALL_OUT) { if(a_pPduEntity->GetDataBool(0)) { ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_NORMAL, _T("{Cell}: 节点[%s]执行成功"), Info); return m_SuccessPos; } else { ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_NORMAL, _T("{Cell}: 节点[%s]执行失败"), Info); return m_FailPos; } } // 挂机命令 if(a_pPduEntity->GetCmdType() == PDU_CMD_CTI_IVR_HANGUP) { ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_NORMAL, _T("{Cell}; 节点[%s]执行结束, 收到挂机消息"), Info); return m_FailPos; } ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_WARNING, _T("{Cell}: 节点[%s]执行异常, 收到异常PDU"), Info); return CELL_OP_ERROR; } /***************************************************************** **【函数名称】 OnTimer **【函数功能】 定时器响应函数 **【参数】 **【返回值】 ****************************************************************/ void CCellCallOut::OnTimer( UINT_PTR nIDEvent ) { if(nIDEvent != reinterpret_cast(this)) return; if( m_TimeCount <= m_Timeout) { m_TimeCount++; } else { KillTimer(reinterpret_cast(this)); ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_WARNING, _T("{Cell}: 流程[%d]外呼节点[%d]呼叫超时, 执行挂机操作,"), (m_pIvrFlow != NULL) ? m_pIvrFlow->id() : 0, m_Pos); //执行挂机操作 CPduEntity CmdHangUp(PDU_CMD_IVR_HANGUP); CmdHangUp.SetDataInt(1, m_pIvrFlow->id()); CNetworkIvr::GetInstance().send(CmdHangUp); } CWnd::OnTimer(nIDEvent); }