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- #include "StdAfx.h"
- #include "CallSession.h"
- #include "LogicLine.h"
- #include "Record.h"
- #include "TaskMgr.h"
- #include "IvrFlow.h"
- #include "IvrFlowHolder.h"
- #include "StatisticsMgr.h"
- #include "LineHolder.h"
- #include "CtiCore.h"
- CCallSession::CCallSession(ULONG CallId) : m_CallId(CallId), m_RecFile(_T("")), m_Data(_T(""))
- {
- }
- CCallSession::~CCallSession(void)
- {
- }
- /*****************************************************************
- **【函数名称】 __procLineRecord
- **【函数功能】 处理线路录音
- **【参数】 pRecLine: 录音线路
- RecFile:录音文件
- **【返回值】
- ****************************************************************/
- void CCallSession::__procLineRecord( CLogicLine* pRecLine, CString& RecFile )
- {
- // 设置会话中录音文件名
- m_RecFile = RecFile;
- // 设置录音线路的录音文件名
- pRecLine->setRecordFile(RecFile);
- // 设置关联线路的录音文件名
- CLogicLine* pLine = NULL;
- CLineHolder& LineHolder = CLineHolder::GetInstance();
- POSITION pos = m_LineList.GetHeadPosition();
- while(pos != NULL)
- {
- pLine = LineHolder.getLogicLine(m_LineList.GetNext(pos));
- ASSERT(pLine != NULL);
- if(pLine != NULL && pRecLine->type() != pLine->type() && pLine->recordFile() == _T(""))
- pLine->setRecordFile(RecFile);
- }
- }
- /*****************************************************************
- **【函数名称】 __onLineTalking
- **【函数功能】 开始通话后的处理函数
- **【参数】 pLine:通话线路
- **【返回值】
- ****************************************************************/
- void CCallSession::__onLineTalking( CLogicLine* pLine )
- {
- ASSERT(pLine != NULL);
- //如果是监听 不再产生录音文件文件路径
- if (pLine->opType() == PDU_CMD_AGENT_MONI_LISTEN) return;
- // 对该线路进行录音处理
- CString RecFile = "";
- if(CRecord::GetInstance().record(pLine, RecFile))
- __procLineRecord(pLine, RecFile);
- else
- pLine->setRecordFile(m_RecFile);
- }
- /*****************************************************************
- **【函数名称】 __onLineHangUp
- **【函数功能】 处理线路挂机(离开会话)
- **【参数】 pLine:通话线路
- **【返回值】
- ****************************************************************/
- void CCallSession::__onLineHangUp( CLogicLine* pLine )
- {
- // 通知IVR线路挂机
- if (pLine->type() == DEV_RES_TYPE_TRUNK || pLine->type() == DEV_RES_TYPE_VOIP)
- {
- // 显示日志
- ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_NORMAL, _T("{CallSession}: [外线挂机], Trunk = %d,CallId = %d,caller=%s,callee=%s"), pLine->lineId(), m_CallId, pLine->callerNum(), pLine->calleeNum());
- // 通知IVR外线挂机
- CIvrFlow* pIvrFlow = CIvrFlowHolder::GetInstance().getFlowByLineId(pLine->lineId());
- if (pIvrFlow != NULL)
- {
- ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_NORMAL, _T("{CallSession}: [外线挂机], Trunk = %d,IvrFlow_assoLineId=%d"), pLine->lineId(), pIvrFlow->assoLineId());
- pIvrFlow->procLineHangUp();
- }
-
- if (pLine->opType() != PDU_CMD_AGENT_FAX && pLine->opType() != PDU_CMD_IVR_FAX)
- {
- // 通知外线关联Task销毁,不在向IVR发返回消息
- CTaskMgr::GetInstance().removeTask(pLine->taskIdBinded());
- }
- }
- // 统计挂机
- T_EvtHangUp repInfo;
- memset(&repInfo, 0, sizeof(repInfo));
- repInfo.nHangUpFlag = (m_LineList.GetCount() > 1 ? 0:1); // 0本端先挂机 1对端先挂机
- CStatisticsMgr::GetInstance().onCallDetail(m_CallId, REP_EVENT_HANG_UP, pLine->lineId(), &repInfo);
- // 移除线路
- POSITION pos = m_LineList.Find(pLine->lineId());
- if(pos != NULL)
- m_LineList.RemoveAt(pos);
- // 任务(协商转移)失败时,不重置发起方的逻辑线路信息
- if (pLine->opResult() == FALSE && pLine->opType() == PDU_CMD_AGENT_CONSULTATION_CALL)
- pLine->opType() = PDU_CMD_UNKNOWN;
- else
- pLine->resetLine(); // 重置线路信息
- }
- void CCallSession::__onLineTrunkTransfer(CLogicLine* pHostLine)
- {
- // 统计外线连通的时间,需要保证外线转分机的时候有内线接通状态的相关数据值 by
- ;
- }
- // 更新相对应的外线记录表中的数据 by
- void CCallSession::__onLineTrunkTransferCrd()
- {
- ;
- }
- /*****************************************************************
- **【函数名称】 getAssoLineExt
- **【函数功能】 获取指定线路的关联线路
- **【参数】 pHostLine:指定线路
- **【返回值】 关联线路对象
- ****************************************************************/
- CLogicLine* CCallSession::getAssoLine( CLogicLine* pHostLine )
- {
- if(m_LineList.GetCount() < 2)
- return NULL;
- CLineHolder& LineHolder = CLineHolder::GetInstance();
- POSITION pos = m_LineList.GetHeadPosition();
- while(pos != NULL)
- {
- CLogicLine* pLine = LineHolder.getLogicLine(m_LineList.GetNext(pos));
- ASSERT(pLine != NULL);
- if(pLine != NULL && pLine != pHostLine)
- return pLine;
- }
- return NULL;
- }
- /*****************************************************************
- **【函数名称】 addLine
- **【函数功能】 会话中添加线路
- **【参数】 pLine: 待添加线路
- **【返回值】
- ****************************************************************/
- void CCallSession::addLine( CLogicLine *pLine )
- {
- ASSERT(pLine != NULL);
- if(pLine == NULL)
- return;
- if(m_LineList.Find(pLine->lineId()) != NULL)
- return;
- m_LineList.AddTail(pLine->lineId());
- pLine->callId() = m_CallId;
- }
- /*****************************************************************
- **【函数名称】 onLineStatusUpdated
- **【函数功能】 处理线路状态改变
- **【参数】 pLine: 状态变化的线路
- **【返回值】
- ****************************************************************/
- void CCallSession::onLineStatusUpdated( CLogicLine* pLine )
- {
- // 保持状态过滤
- UINT Status = (HELD_STATE_FILTER_MASK & pLine->status());
- ILogger::getInstance().log(LOG_CLASS_BUSI, LOG_LEVEL_NORMAL, _T("{CallSession}:onLineStatusUpdated, Trunk = %d,CallId = %d,Status=%d"), pLine->lineId(), m_CallId, Status);
-
-
- // 通话
- if(Status == TRUNK_STATE_TALKING || Status == INNER_STATE_TALKING)
- {
- // 有至少两个线路通话时才录音
- /*CLogicLine* pTempLine = NULL;
- CLineHolder& LineHolder = CLineHolder::GetInstance();
- POSITION pos = m_LineList.GetHeadPosition();
- while(pos)*/
- {
-
- /*pTempLine = LineHolder.getLogicLine(m_LineList.GetNext(pos));
- ASSERT(pTempLine != NULL);
- if(pTempLine == NULL || pTempLine == pLine)
- continue;
- UINT nTempStatus = (HELD_STATE_FILTER_MASK & pTempLine->status());
- if(nTempStatus == INNER_STATE_TALKING || nTempStatus == TRUNK_STATE_TALKING)
- {
- __onLineTalking(pLine);
- __onLineTalking(pTempLine);
-
- break;
- }*/
-
- // by 修改分支对应的录音
- CLogicLine* pTempLine = NULL;
- CLineHolder& LineHolder = CLineHolder::GetInstance();
- POSITION pos = m_LineList.GetHeadPosition();
- while (pos)
- {
- pTempLine = LineHolder.getLogicLine(m_LineList.GetNext(pos));
- ASSERT(pTempLine != NULL);
- if (pTempLine == NULL || pTempLine == pLine)
- continue;
- UINT nTempStatus = (HELD_STATE_FILTER_MASK & pTempLine->status());
- if (nTempStatus == INNER_STATE_TALKING || nTempStatus == TRUNK_STATE_FREE)
- {
- __onLineTalking(pLine);
- __onLineTalking(pTempLine);
- break;
- }
- }
- }
- if (Status == INNER_STATE_TALKING)
- {
- // 需要修改通话时的操作代码保证分机能够成功 by
- // 增加相关的cdr的内线通话时的相关字段数据记录
- // 获取转分机接通之后的外线线路
- CCtiCore::GetInstance().getDevLink().exec((long)-1, LINE_OP_PLAY_VOICE, atoi(pLine->calleeNum()), NULL);
- }
-
- }
-
-
- // 空闲状态当挂机处理 by 屏蔽了挂机操作
- /*if (Status == TRUNK_STATE_FREE || Status == INNER_STATE_FREE)
- __onLineHangUp(pLine);
- */
- }
- void CCallSession::onRecord(CLogicLine* pLine) {
-
- //ILogger::getInstance().log(LOG_CLASS_SOCKET, LOG_LEVEL_NORMAL, _T("{CallSession},onRecord"));
- CLogicLine* pTempLine = NULL;
- CLineHolder& LineHolder = CLineHolder::GetInstance();
- POSITION pos = m_LineList.GetHeadPosition();
- while (pos)
- {
- pTempLine = LineHolder.getLogicLine(m_LineList.GetNext(pos));
- ASSERT(pTempLine != NULL);
- if (pTempLine == NULL || pTempLine == pLine)
- continue;
-
- UINT nTempStatus = (HELD_STATE_FILTER_MASK & pTempLine->status());
- if (nTempStatus == INNER_STATE_TALKING || nTempStatus == TRUNK_STATE_TALKING)
- {
- ILogger::getInstance().log(LOG_CLASS_SOCKET, LOG_LEVEL_NORMAL, _T("{CallSession},onRecord,%d"), nTempStatus);
- __onLineTalking(pLine);
- __onLineTalking(pTempLine);
- break;
- }
- else
- {
- ILogger::getInstance().log(LOG_CLASS_SOCKET, LOG_LEVEL_NORMAL, _T("{CallSession},onRecord,nTempStatus=%d"), nTempStatus);
- }
- }
- }
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