Procházet zdrojové kódy

1.手工制单/来电弹屏 客户信息去掉
来电弹屏需要展示来电号码、归属地、来电时间
////
2.4个工单列表字段保持一致,操作需要放到第一列
///

3.工单详情展示字段保持一致,取消催办记录和补充记录

d123 %!s(int64=8) %!d(string=před) roky
rodič
revize
b1ecbe6ae4

+ 2 - 42
CallCenterWeb.UI/WorkOrder/AddWorkOrder.html

@@ -35,50 +35,10 @@
35 35
 				</div>
36 36
 			</div>
37 37
         <!--左侧内容-->
38
-        <div class="ldtp-cl col-sm-3">
39
-            <div class="latp_title">
40
-                <span>客户信息</span>
41
-            </div>
42
-            <div class="boxCon">
43
-                <div>
44
-                    <label for="" class="boxCon_label">客户名称:</label>
45
-                    <div class="boxCon_input">
46
-                        <input type="text" id="kh_name" />
47
-                    </div>
48
-                </div>
49
-                <div>
50
-                    <label for="" class="boxCon_label">客户编号:</label>
51
-                    <div class="boxCon_input ">
52
-                        <input type="text" id="kh_code" />
53
-                    </div>
54
-                </div>
55
-                <div>
56
-                    <label for="" class="boxCon_label">联系电话1:</label>
57
-                    <div class="boxCon_input ">
58
-                        <input type="text" id="kh_tel1" />
59
-                    </div>
60
-                </div>
61
-                <div>
62
-                    <label for="" class="boxCon_label">联系电话2:</label>
63
-                    <div class="boxCon_input ">
64
-                        <input type="text" id="kh_tel2" />
65
-                    </div>
66
-                </div>
67
-                <div>
68
-                    <label for="" class="boxCon_label">联系电话3:</label>
69
-                    <div class="boxCon_input ">
70
-                        <input type="text" id="kh_tel3" />
71
-                    </div>
72
-                </div>
73
-                <div >
74
-                    <input id="khbc" class=" btns btn_" type="button" value="保存" />
75
-                    <input id="khid" type="hidden" />
76
-                </div>
77
-            </div>
78
-        </div>
38
+        
79 39
         <!--右侧内容-->
80 40
 
81
-        <div class="ldtp-cr col-sm-9">
41
+        <div class="ldtp-cr col-sm-12">
82 42
             <div class="latp_title">
83 43
                 <span>工单信息</span>
84 44
             </div>

+ 33 - 28
CallCenterWeb.UI/WorkOrder/WorkOrderAppoint.html

@@ -69,6 +69,7 @@
69 69
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
70 70
 					<thead>
71 71
 						<tr>
72
+							<th data-field="WorkOrderID" data-formatter="Appoint" data-align="center">操作</th>
72 73
 							<th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
73 74
 							<th data-field="Type" data-formatter="GetTypeName" data-align="center">工单类型</th>
74 75
 							<th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
@@ -76,14 +77,14 @@
76 77
 							<th data-field="Answer" data-align="center">处理内容</th>
77 78
 							<th data-field="IsAudit" data-align="center" data-formatter="Audit">是否审核</th>
78 79
 							<th data-field="Type" data-align="center" data-formatter="Type">工单来源</th>
79
-							<th data-field="InfoTypee" data-align="center">信息分类</th>
80
+							<th data-field="InfoType" data-align="center">信息分类</th>
80 81
 							<th data-field="Unit" data-align="center">交办单位</th>
81 82
 							<th data-field="Customer" data-align="center">客户</th>
82 83
 							<th data-field="CustomerTel" data-align="center">客户电话</th>
83 84
 							<th data-field="CreateUser" data-align="center">坐席工号</th>
84 85
 							<th data-field="CreateUserName" data-align="center">坐席姓名</th>
85 86
 							<th data-field="CreateTime" data-align="center">创建时间</th>
86
-							<th data-field="WorkOrderID" data-formatter="Appoint" data-align="center">操作</th>
87
+							
87 88
 						</tr>
88 89
 					</thead>
89 90
 				</table>
@@ -93,8 +94,6 @@
93 94
 				<ul class="clearfix ckxq_ul">
94 95
 					<li class="Active">工单详情</li>
95 96
 					<li>处理记录</li>
96
-					<li>催办记录</li>
97
-					<li>补充记录</li>
98 97
 					<li>评论记录</li>
99 98
 					<span class="Closed">×</span>
100 99
 				</ul>
@@ -144,12 +143,40 @@
144 143
 										<span id="xq_zxxm"></span>
145 144
 									</td>
146 145
 								</tr>
146
+								 <tr>
147
+                            <th>信息审核:</th>
148
+                            <td>
149
+                                <span id="xq_xxsh"></span>
150
+                            </td>
151
+                            <th>信息分类:</th>
152
+                            <td>
153
+                                <span id="xq_xxfl"></span>
154
+                            </td>
155
+                            <th>交办单位:</th>
156
+                            <td>
157
+                                <span id="xq_jbdw"></span>
158
+                            </td>
159
+                        </tr>
147 160
 								<tr>
148 161
 									<th>工单内容:</th>
149 162
 									<td colspan="5">
150 163
 										<span id="xq_gdnr"></span>
151 164
 									</td>
152 165
 								</tr>
166
+								<tr>
167
+									<th>处理内容:</th>
168
+									<td colspan="5">
169
+										<span id="xq_clnr"></span>
170
+									</td>
171
+								</tr>
172
+								<tr>
173
+									<th>图文信息:</th>
174
+									<td colspan="5">
175
+										<div class="" id="IMG_box">
176
+											
177
+										</div>
178
+									</td>
179
+								</tr>
153 180
 							</tbody>
154 181
 
155 182
 						</table>
@@ -165,30 +192,8 @@
165 192
 						</thead>
166 193
 					</table>
167 194
 				</div>
168
-				<div class="gdxq" style="display:none;">
169
-					<table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
170
-						<thead>
171
-							<tr>
172
-								<th data-field="CreateUserName">催办人</th>
173
-								<th data-field="ToDeptName">被催办部门</th>
174
-								<th data-field="ToUserName">被催办人</th>
175
-								<th data-field="Detail">催办详情</th>
176
-								<th data-field="CreateTime">创建时间</th>
177
-							</tr>
178
-						</thead>
179
-					</table>
180
-				</div>
181
-				<div class="gdxq" style="display:none;">
182
-					<table id="bclist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
183
-						<thead>
184
-							<tr>
185
-								<th data-field="CreateUserName">补充人</th>
186
-								<th data-field="Detail">补充详情</th>
187
-								<th data-field="CreateTime">创建时间</th>
188
-							</tr>
189
-						</thead>
190
-					</table>
191
-				</div>
195
+				
196
+				
192 197
 				<div class="gdxq" style="display:none;">
193 198
 					<table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
194 199
 						<thead>

File diff suppressed because it is too large
+ 497 - 478
CallCenterWeb.UI/WorkOrder/WorkOrderDispose.html


+ 32 - 28
CallCenterWeb.UI/WorkOrder/WorkOrderParty.html

@@ -46,6 +46,7 @@
46 46
             <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
47 47
                 <thead>
48 48
                     <tr>
49
+                    	                        <th data-field="WorkOrderID" data-formatter="Comment"data-align="center">操作</th>
49 50
                         <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
50 51
                         <th data-field="Type" data-formatter="GetTypeName"data-align="center">工单类型</th>
51 52
                         <th data-field="State" data-formatter="GetStateName"data-align="center">工单状态</th>
@@ -53,14 +54,14 @@
53 54
 							<th data-field="Answer" data-align="center">处理内容</th>
54 55
 							<th data-field="IsAudit" data-align="center" data-formatter="Audit">是否审核</th>
55 56
 							<th data-field="Type" data-align="center" data-formatter="Type">工单来源</th>
56
-								<th data-field="InfoTypee" data-align="center">信息分类</th>
57
+								<th data-field="InfoType" data-align="center">信息分类</th>
57 58
 							<th data-field="Unit" data-align="center">交办单位</th>
58 59
                         <th data-field="Customer"data-align="center">客户</th>
59 60
                         <th data-field="CustomerTel"data-align="center">客户电话</th>
60 61
                         <th data-field="CreateUser"data-align="center">坐席工号</th>
61 62
                         <th data-field="CreateUserName"data-align="center">坐席姓名</th>
62 63
                         <th data-field="CreateTime"data-align="center">创建时间</th>
63
-                        <th data-field="WorkOrderID" data-formatter="Comment"data-align="center">操作</th>
64
+
64 65
                     </tr>
65 66
                 </thead>
66 67
             </table>
@@ -70,8 +71,7 @@
70 71
             <ul class="clearfix ckxq_ul">
71 72
                 <li class="Active">工单详情</li>
72 73
                 <li>处理记录</li>
73
-                <li>催办记录</li>
74
-                <li>补充记录</li>
74
+               
75 75
                 <li>评论记录</li>
76 76
                 <span class="Closed">×</span>
77 77
             </ul>
@@ -122,11 +122,39 @@
122 122
                                 </td>
123 123
                             </tr>
124 124
                             <tr>
125
+                            <th>信息审核:</th>
126
+                            <td>
127
+                                <span id="xq_xxsh"></span>
128
+                            </td>
129
+                            <th>信息分类:</th>
130
+                            <td>
131
+                                <span id="xq_xxfl"></span>
132
+                            </td>
133
+                            <th>交办单位:</th>
134
+                            <td>
135
+                                <span id="xq_jbdw"></span>
136
+                            </td>
137
+                        </tr>
138
+                            <tr>
125 139
                                 <th>工单内容:</th>
126 140
                                 <td colspan="5">
127 141
                                     <span id="xq_gdnr" ></span>
128 142
                                 </td>
129 143
                             </tr>
144
+                            <tr>
145
+									<th>处理内容:</th>
146
+									<td colspan="5">
147
+										<span id="xq_clnr"></span>
148
+									</td>
149
+								</tr>
150
+								<tr>
151
+									<th>图文信息:</th>
152
+									<td colspan="5">
153
+										<div class="" id="IMG_box">
154
+											
155
+										</div>
156
+									</td>
157
+								</tr>
130 158
                         </tbody>
131 159
 
132 160
                     </table>
@@ -143,30 +171,6 @@
143 171
                 </table>
144 172
             </div>
145 173
             <div class="gdxq" style="display:none;">
146
-                <table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
147
-                    <thead>
148
-                        <tr>
149
-                            <th data-field="CreateUserName">催办人</th>
150
-                            <th data-field="ToDeptName">被催办部门</th>
151
-                            <th data-field="ToUserName">被催办人</th>
152
-                            <th data-field="Detail">催办详情</th>
153
-                            <th data-field="CreateTime">创建时间</th>
154
-                        </tr>
155
-                    </thead>
156
-                </table>
157
-            </div>
158
-            <div class="gdxq" style="display:none;">
159
-                <table id="bclist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
160
-                    <thead>
161
-                        <tr>
162
-                            <th data-field="CreateUserName">补充人</th>
163
-                            <th data-field="Detail">补充详情</th>
164
-                            <th data-field="CreateTime">创建时间</th>
165
-                        </tr>
166
-                    </thead>
167
-                </table>
168
-            </div>
169
-            <div class="gdxq" style="display:none;">
170 174
                 <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
171 175
                     <thead>
172 176
                         <tr>

+ 37 - 32
CallCenterWeb.UI/WorkOrder/WorkOrderSearch.html

@@ -53,15 +53,17 @@
53 53
                         <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
54 54
                         <th data-field="Type" data-formatter="GetTypeName" data-align="center">工单类型</th>
55 55
                         <th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
56
-                        <th data-field="TypeClassName" data-align="center">问题类型</th>
56
+                       <th data-field="Detail" data-align="center">工单内容</th>
57
+							<th data-field="Answer" data-align="center">处理内容</th>
58
+							<th data-field="IsAudit" data-align="center" data-formatter="Audit">信息审核</th>
59
+							<th data-field="Type" data-align="center" data-formatter="Type">工单来源</th>
60
+							<th data-field="InfoType" data-align="center">信息分类</th>
61
+							<th data-field="Unit" data-align="center">交办单位</th>
57 62
                         <th data-field="Customer" data-align="center">客户</th>
58 63
                         <th data-field="CustomerTel"data-align="center">客户电话</th>
59 64
                         <th data-field="CreateUser" data-align="center">坐席工号</th>
60 65
                         <th data-field="CreateUserName" data-align="center">坐席姓名</th>
61 66
                         <th data-field="CreateTime" data-align="center">创建时间</th>
62
-                        <th data-field="CLDeptName" data-align="center">当前处理部门</th>
63
-                        <th data-field="CLUserName" data-align="center">当前处理用户</th>
64
-                        <th data-field="WorkOrderID" data-formatter="OverTime" data-align="center">工单超时</th>
65 67
                     </tr>
66 68
                 </thead>
67 69
             </table>
@@ -71,8 +73,6 @@
71 73
             <ul class="clearfix ckxq_ul">
72 74
                 <li class="Active">工单详情</li>
73 75
                 <li>处理记录</li>
74
-                <li>催办记录</li>
75
-                <li>补充记录</li>
76 76
                 <li>评论记录</li>
77 77
                 <span class="Closed">×</span>
78 78
             </ul>
@@ -108,7 +108,7 @@
108 108
                             </td>
109 109
                         </tr>
110 110
                         <tr>
111
-                            <th>问题类型:</th>
111
+                            <th>工单来源:</th>
112 112
                             <td>
113 113
                                 <span id="xq_wtlx"></span>
114 114
                             </td>
@@ -121,12 +121,40 @@
121 121
                                 <span id="xq_zxxm"></span>
122 122
                             </td>
123 123
                         </tr>
124
+                         <tr>
125
+                            <th>信息审核:</th>
126
+                            <td>
127
+                                <span id="xq_xxsh"></span>
128
+                            </td>
129
+                            <th>信息分类:</th>
130
+                            <td>
131
+                                <span id="xq_xxfl"></span>
132
+                            </td>
133
+                            <th>交办单位:</th>
134
+                            <td>
135
+                                <span id="xq_jbdw"></span>
136
+                            </td>
137
+                        </tr>
124 138
                         <tr>
125 139
                             <th>工单内容:</th>
126 140
                             <td colspan="5">
127 141
                                 <span id="xq_gdnr"></span>
128 142
                             </td>
129 143
                         </tr>
144
+                        <tr>
145
+									<th>处理内容:</th>
146
+									<td colspan="5">
147
+										<span id="xq_clnr"></span>
148
+									</td>
149
+								</tr>
150
+								<tr>
151
+									<th>图文信息:</th>
152
+									<td colspan="5">
153
+										<div class="" id="IMG_box">
154
+											
155
+										</div>
156
+									</td>
157
+								</tr>
130 158
                     </tbody>
131 159
 
132 160
                 </table>
@@ -141,31 +169,7 @@
141 169
                         </tr>
142 170
                     </thead>
143 171
                 </table>
144
-            </div>
145
-            <div class="gdxq" style="display:none;">
146
-                <table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
147
-                    <thead>
148
-                        <tr>
149
-                            <th data-field="CreateUserName">催办人</th>
150
-                            <th data-field="ToDeptName">被催办部门</th>
151
-                            <th data-field="ToUserName">被催办人</th>
152
-                            <th data-field="Detail">催办详情</th>
153
-                            <th data-field="CreateTime">创建时间</th>
154
-                        </tr>
155
-                    </thead>
156
-                </table>
157
-            </div>
158
-            <div class="gdxq" style="display:none;">
159
-                <table id="bclist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
160
-                    <thead>
161
-                        <tr>
162
-                            <th data-field="CreateUserName">补充人</th>
163
-                            <th data-field="Detail">补充详情</th>
164
-                            <th data-field="CreateTime">创建时间</th>
165
-                        </tr>
166
-                    </thead>
167
-                </table>
168
-            </div>
172
+            </div>    
169 173
             <div class="gdxq" style="display:none;">
170 174
                 <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
171 175
                     <thead>
@@ -261,6 +265,7 @@
261 265
                                 </div>
262 266
                             </td>
263 267
                         </tr>
268
+                        
264 269
                     </table>
265 270
                 </div>
266 271
                 <div class="clearfix wh_btn">

+ 141 - 8
CallCenterWeb.UI/WorkOrder/WorkWechart.html

@@ -9,6 +9,7 @@
9 9
 		<script src="../Script/Common/huayi.config.js"></script>
10 10
 		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
11 11
 		<script src="../css/laydate/laydate.js"></script>
12
+		<script src="../js/WorkOrder/WorkOrder.js"></script>
12 13
 		<link href="../css/init.css" rel="stylesheet" />
13 14
 
14 15
 		<style>
@@ -56,23 +57,138 @@
56 57
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
57 58
 					<thead>
58 59
 						<tr>
59
-							<th data-field="WorkOrderID" data-align="center">工单编号</th>
60
+							<th data-field="WorkOrderID" data-formatter="Appoint" data-align="center">操作</th>
61
+						<th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
60 62
 							<th data-field="Detail" data-align="center">工单内容</th>
61 63
 							<th data-field="Answer" data-align="center">处理内容</th>
62
-							<th data-field="IsAudit" data-align="center" data-formatter="Audit">是否审核</th>
64
+							<th data-field="IsAudit" data-align="center" data-formatter="Audit">信息审核</th>
65
+							<th data-field="ISReward" data-align="center" data-formatter="Reward">是否奖励</th>
66
+							
67
+							<th data-field="RewardAmount" data-align="center" >奖励金额</th>
68
+							<th data-field="RewardTime" data-align="center" >奖励时间</th>
63 69
 							<th data-field="InfoType" data-align="center">信息分类</th>
64 70
 							<th data-field="Unit" data-align="center">交办单位</th>
65 71
 							<th data-field="Customer" data-align="center">客户</th>
66 72
 							<th data-field="CustomerTel" data-align="center">客户电话</th>
67
-							<th data-field="CreateUser" data-align="center">坐席工号</th>
68
-							<th data-field="CreateUserName" data-align="center">坐席姓名</th>
69 73
 							<th data-field="CreateTime" data-align="center">创建时间</th>
70
-							<th data-field="WorkOrderID" data-formatter="Appoint" data-align="center">操作</th>
74
+							
71 75
 						</tr>
72 76
 					</thead>
73 77
 				</table>
74 78
 			</div>
75
-			<!--查看详情-->
79
+			<div class="ckxq  Hidens">
80
+            <ul class="clearfix ckxq_ul">
81
+                <li class="Active">工单详情</li>
82
+                <li>处理记录</li>
83
+                <li>评论记录</li>
84
+                <span class="Closed">×</span>
85
+            </ul>
86
+            <div class="gdxq">
87
+                <table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
88
+                    <tbody class="tbodys">
89
+                        <tr>
90
+                            <th>工单编号:</th>
91
+                            <td>
92
+                                <span id="xq_gdbh"></span>
93
+                            </td>
94
+                            <th>工单类型:</th>
95
+                            <td>
96
+                                <span id="xq_gdlx"></span>
97
+                            </td>
98
+                            <th>创建时间:</th>
99
+                            <td>
100
+                                <span id="xq_cjsj"></span>
101
+                            </td>
102
+                        </tr>
103
+                        <tr>
104
+                            <th>工单状态:</th>
105
+                            <td>
106
+                                <span id="xq_gdzt"></span>
107
+                            </td>
108
+                            <th>客户姓名:</th>
109
+                            <td>
110
+                                <span id="xq_khxm"></span>
111
+                            </td>
112
+                            <th>客户电话:</th>
113
+                            <td>
114
+                                <span id="xq_khdh"></span>
115
+                            </td>
116
+                        </tr>
117
+                        <tr>
118
+                            <th>工单来源:</th>
119
+                            <td>
120
+                                <span id="xq_wtlx"></span>
121
+                            </td>
122
+                            <th>坐席工号:</th>
123
+                            <td>
124
+                                <span id="xq_zxgh"></span>
125
+                            </td>
126
+                            <th>坐席姓名:</th>
127
+                            <td>
128
+                                <span id="xq_zxxm"></span>
129
+                            </td>
130
+                        </tr>
131
+                         <tr>
132
+                            <th>信息审核:</th>
133
+                            <td>
134
+                                <span id="xq_xxsh"></span>
135
+                            </td>
136
+                            <th>信息分类:</th>
137
+                            <td>
138
+                                <span id="xq_xxfl"></span>
139
+                            </td>
140
+                            <th>交办单位:</th>
141
+                            <td>
142
+                                <span id="xq_jbdw"></span>
143
+                            </td>
144
+                        </tr>
145
+                        <tr>
146
+                            <th>工单内容:</th>
147
+                            <td colspan="5">
148
+                                <span id="xq_gdnr"></span>
149
+                            </td>
150
+                        </tr>
151
+                        <tr>
152
+									<th>处理内容:</th>
153
+									<td colspan="5">
154
+										<span id="xq_clnr"></span>
155
+									</td>
156
+								</tr>
157
+								<tr>
158
+									<th>图文信息:</th>
159
+									<td colspan="5">
160
+										<div class="" id="IMG_box">
161
+											
162
+										</div>
163
+									</td>
164
+								</tr>
165
+                    </tbody>
166
+
167
+                </table>
168
+
169
+            </div>
170
+            <div class="gdxq" style="display:none;">
171
+                <table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
172
+                    <thead>
173
+                        <tr>
174
+                            <th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
175
+                            <th data-field="CreateTime">创建时间</th>
176
+                        </tr>
177
+                    </thead>
178
+                </table>
179
+            </div>    
180
+            <div class="gdxq" style="display:none;">
181
+                <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
182
+                    <thead>
183
+                        <tr>
184
+                            <th data-field="CreateUserName">评论人</th>
185
+                            <th data-field="Detail">评论详情</th>
186
+                            <th data-field="CreateTime">创建时间</th>
187
+                        </tr>
188
+                    </thead>
189
+                </table>
190
+            </div>
191
+        </div>
76 192
 
77 193
 		</div>
78 194
 
@@ -148,7 +264,15 @@
148 264
 			//音频
149 265
 			function Appoint(val,row) {
150 266
 				var  ss=row.WorkOrderID;
151
-				return '<div><a  onclick=Moneny('+row.ID+',"'+row.WorkOrderID+'")>奖励<a></div>'
267
+				var html=''
268
+				if(row.ISReward==1){
269
+					html = "";
270
+				}else{
271
+						html = "奖励";
272
+				}
273
+				
274
+			
275
+				return '<div><a  onclick=Moneny('+row.ID+',"'+row.WorkOrderID+'")>'+html+'<a></div>'
152 276
 				//				layer.open({
153 277
 				//						type: 1,
154 278
 				//						content:"www.baidu.com", //iframe的url,no代表不显示滚动条
@@ -163,7 +287,7 @@
163 287
 					type: 2,
164 288
 					content: "Workreward.html?str="+str+"&id="+id, //iframe的url,no代表不显示滚动条
165 289
 					title: '红包奖励',
166
-					area: ['45%', '68%'], //宽高
290
+					area: ['55%', '68%'], //宽高
167 291
 				})
168 292
 			}
169 293
 			function Audit(val) {
@@ -181,6 +305,15 @@
181 305
 				}
182 306
 				return str;
183 307
 			}
308
+			function Reward(val) {
309
+				var str = '';
310
+				if(val==1){
311
+					str = "已奖励";
312
+				}else{
313
+						str = "未奖励";
314
+				}
315
+				return str;
316
+			}
184 317
 		</script>
185 318
 	</body>
186 319
 

+ 1 - 1
CallCenterWeb.UI/WorkOrder/Workreward.html

@@ -146,7 +146,7 @@
146 146
 					<tr>
147 147
 						
148 148
 				  			<th>奖励金额:</th>
149
-					<td>
149
+					<td colspan="3">
150 150
 						<input type="text" id="amount"/><span >(红包的金额必须在1.00元到200.00元之间.)</span>
151 151
 					</td>
152 152
 

+ 1 - 1
CallCenterWeb.UI/css/WorkOrder/Search.css

@@ -226,7 +226,7 @@ textarea {
226 226
     left: 0;
227 227
     width: 100%;
228 228
     height: 100%;
229
-    background: rgba(0, 0, 0, 0.48);
229
+   /* background: rgba(0, 0, 0, 0.48);*/
230 230
     z-index: 10004;
231 231
     display: none;
232 232
 }

+ 16 - 37
CallCenterWeb.UI/index.html

@@ -962,38 +962,22 @@
962 962
                 <li>来电时间:<span class="ldtime"></span></li>
963 963
             </ul>-->
964 964
             <table class="table khzl">
965
-                <tr>
966
-                    <th>姓名:</th>
967
-                    <td><input type="text" value="未知" class="ldname khmc" /><input type="hidden" value="" id="khid" /></td>
968
-                </tr>
969
-                <tr>
970
-                    <th>客户编号:</th>
971
-                    <td><input type="text" value="" class="khbh" /></td>
972
-                </tr>
973
-                <tr>
974
-                    <th>归属地:</th>
975
-                    <td><span class="ldlocation" style="padding-left: 5px;">未知</span></td>
976
-                </tr>
977
-                <tr>
978
-                    <th>联系电话1:</th>
979
-                    <td><input type="text" value="" class="ldtel1" /></td>
980
-                </tr>
981
-                <tr>
982
-                    <th>联系电话2:</th>
983
-                    <td><input type="text" value="" class="ldtel2" /></td>
984
-                </tr>
985
-                <tr>
986
-                    <th>联系电话2:</th>
987
-                    <td><input type="text" value="" class="ldtel3" /></td>
965
+            	 <tr>
966
+                    <th>来电号码:</th>
967
+                    <td><span class="tel" style="padding-left: 5px;"></span></td>
988 968
                 </tr>
989 969
                 <tr>
990 970
                     <th>来电时间:</th>
991 971
                     <td><span class="ldtime" style="padding-left: 5px;"></span></td>
992 972
                 </tr>
993 973
                 <tr>
974
+                    <th>归属地:</th>
975
+                    <td><span class="khgsd" style="padding-left: 5px;">未知</span></td>
976
+                </tr>
977
+                <!--<tr>
994 978
                     <td></td>
995 979
                     <td><span class="edit"><i class="bianji edi"></i><a class="khbtn">编辑</a></span><span class="save"> <i class="bianji sav"></i><a class="khbtn">保存</a></span><span class="cancel"><i class="bianji canc"></i><a class="khbtn">取消</a></span></td>
996
-                </tr>
980
+                </tr>-->
997 981
             </table>
998 982
         </div>
999 983
         <!--右侧内容-->
@@ -1049,10 +1033,10 @@
1049 1033
                                 <thead>
1050 1034
                                     <tr>
1051 1035
                                         <th data-field="WorkOrderID">工单编号</th>
1052
-                                        <th data-field="State" data-formatter="GetStateName">工单状态</th>
1053 1036
                                         <th data-field="Customer">客户姓名</th>
1054 1037
                                         <th data-field="CustomerTel">客户电话</th>
1055 1038
                                         <th data-field="Detail" data-formatter="GetCont">工单内容</th>
1039
+                                         <th data-field="clcontent" data-formatter="GetCont">处理内容</th>
1056 1040
                                         <th data-field="CreateUser">坐席工号</th>
1057 1041
                                         <th data-field="CreateTime">创建时间</th>
1058 1042
                                     </tr>
@@ -1125,15 +1109,17 @@
1125 1109
                                      <span><input type="radio"  name="isaudit" value="2" style="width: 20px;"/>有效</span>
1126 1110
                             </div>
1127 1111
                             <div class="form-group clearfix">
1128
-                                <span class="col-sm-1">咨询内容:</span>
1112
+                                <span class="col-sm-1">工单内容:</span>
1129 1113
                                 <span class="col-sm-11">
1130 1114
                                     <textarea rows="5" id="cont"></textarea>
1131 1115
                                 </span>
1132 1116
                             </div>
1133
-                            <!--<div class="form-group" style="padding-left: 15px;">
1134
-                                <span>解答内容:</span>
1135
-                                <textarea rows="5"></textarea>
1136
-                            </div>-->
1117
+                            <div class="form-group clearfix">
1118
+                                <span class="col-sm-1">处理内容:</span>
1119
+                                <span class="col-sm-11">
1120
+                                    <textarea rows="5" id="clnr_"></textarea>
1121
+                                </span>
1122
+                            </div>
1137 1123
                             <div class="bton addts">创建</div>
1138 1124
                         </form>
1139 1125
                     </div>
@@ -1161,13 +1147,6 @@
1161 1147
                                     <textarea rows="5" id="zxnr_" style="resize: none;"></textarea>
1162 1148
                                 </span>
1163 1149
                             </div>
1164
-                            <div class="form-group clearfix">
1165
-                                <span class="col-sm-1">处理内容:</span>
1166
-                                <span class="col-sm-11">
1167
-                                    <textarea rows="5" style="resize: none;" id="clnr_"></textarea>
1168
-                                </span>
1169
-
1170
-                            </div>
1171 1150
                             <div class="bton add_">创建</div>
1172 1151
                         </form>
1173 1152
                     </div>

+ 2 - 38
CallCenterWeb.UI/js/WorkOrder/AddWorkOrder.js

@@ -15,43 +15,7 @@
15 15
 	getBM($("#clbmtree"));
16 16
 	var telreg = /^\d{0,12}$/;//
17 17
 	//保存客户
18
-	$("#khbc").click(function() {
19
-		var khid = $("#khid").val();
20
-		var khmc = $("#kh_name").val();
21
-		var khbh = $("#kh_code").val();
22
-		var tel1 = $("#kh_tel1").val();
23
-		var tel2 = $("#kh_tel2").val();
24
-		var tel3 = $("#kh_tel3").val();
25
-		if(!khmc) {
26
-			layer.confirm('请输入客户名称!', {
27
-				icon: 2,
28
-				btn: ['确定']
29
-			});
30
-			return;
31
-		}
32
-		if (!telreg.test($.trim(tel1))) {
33
-		    layer.confirm('请输入正确格式的联系电话1。', {
34
-		        icon: 2,
35
-		        btn: ['确定'] //按钮
36
-		    });
37
-		    return;
38
-		}
39
-		$.post(huayi.config.callcenter_url + 'Customer/AddCustomer', {
40
-			cid: khid,
41
-			name: khmc,
42
-			code: khbh,
43
-			mobile: tel1,
44
-			telphone: tel2,
45
-			chargetelephone: tel3,
46
-			"token": $.cookie("token")
47
-		}, function(result) {
48
-			result = $.parseJSON(result);
49
-			if(result.state.toLowerCase() == "success") {
50
-				$("#khid").val(result.data);
51
-				layer.msg("保存成功");
52
-			}
53
-		})
54
-	})
18
+	
55 19
 	//创建咨询工单
56 20
 	$(".Cj").click(function() {
57 21
 		var tskh = $("#zxrs").val(); //咨询人:
@@ -135,7 +99,6 @@
135 99
 			cont: cont,
136 100
 			callid: callid,
137 101
 			source: 1,
138
-			khid: khid,
139 102
 			type:3,
140 103
 			clcont:$('#clont').val(),
141 104
 			infotypeid:$("#xl_box").val(),  //信息分类ID 
@@ -167,6 +130,7 @@
167 130
 				$("#tsdz").val("");
168 131
 				$("#xl_boxs").val("");
169 132
 				$("#xl_box").val("");
133
+				$("#clont").val("");
170 134
 				layer.msg("创建工单成功");
171 135
 			}
172 136
 		})

+ 28 - 11
CallCenterWeb.UI/js/WorkOrder/WorkOrder.js

@@ -122,23 +122,40 @@ function xq() {
122 122
 				$("#xq_gdzt").html(GetStateName(data.State));
123 123
 				$("#xq_khxm").text(data.Customer);
124 124
 				$("#xq_khdh").text(data.CustomerTel);
125
-				$("#xq_wtlx").text(data.TypeClassName);
125
+				$("#xq_wtlx").text(Type(data.Type));//工单来源
126 126
 				$("#xq_zxgh").text(data.CreateUser);
127 127
 				$("#xq_zxxm").text(data.CreateUserName);
128
+				$("#xq_clnr").text(data.Answer);
128 129
 				$("#xq_gdnr").text(data.Detail);
129
-
130
+				$("#xq_xxsh").text(Audit(data.IsAudit));//信息审核
131
+				$("#xq_xxfl").text(data.InfoType);
132
+				//交办单位     Unit
133
+				$("#xq_jbdw").text(data.Unit);
130 134
 				$(".gdxq").eq(0).find(".allbc").remove();
131
-				if(result.data.item.length > 0) {
132
-					var html = '<div class="allbc">补充记录' +
133
-						'<table class="table table-hover table-striped"><thead><tr><th><div class="th-inner">补充人</div></th>' +
134
-						'<th><div class="th-inner">补充详情</div></th><th><div class="th-inner">创建时间</div></th></tr></thead><tbody>';
135
-
136
-					$(result.data.item).each(function(i, n) {
137
-						html += '<td>' + n.CreateUserName + '</td><td>' + n.Detail + '</td><td>' + n.CreateTime + '</td>';
135
+				var Files = data.File;
136
+				console.log(Files);
137
+				$("#IMG_box").empty();
138
+				if(Files.length > 0) {
139
+					$(Files).each(function(i, n) {
140
+						$('<div class="img-box"><img src="' + n.F_FileUrl + '" alt="" class="image-item" /><div>').appendTo("#IMG_box");
141
+					})
142
+					//图片放大
143
+					$('.image-item').click(function() {
144
+						  
138 145
 					})
139
-					html += '</tbody></table></div>';
140
-					$(".gdxq").eq(0).append($(html));
141 146
 				}
147
+//				if(result.data.item.length > 0) {
148
+//					var html = '<div class="allbc">补充记录' +
149
+//						'<table class="table table-hover table-striped"><thead><tr><th><div class="th-inner">补充人</div></th>' +
150
+//						'<th><div class="th-inner">补充详情</div></th><th><div class="th-inner">创建时间</div></th></tr></thead><tbody>';
151
+//
152
+//					$(result.data.item).each(function(i, n) {
153
+//						html += '<td>' + n.CreateUserName + '</td><td>' + n.Detail + '</td><td>' + n.CreateTime + '</td>';
154
+//					})
155
+//					html += '</tbody></table></div>';
156
+//					$(".gdxq").eq(0).append($(html));
157
+//				}
158
+/***************************图片信息*/
142 159
 			}
143 160
 		}
144 161
 	})

+ 19 - 18
CallCenterWeb.UI/js/index.js

@@ -215,6 +215,7 @@
215 215
         var khid = $("#khid").val();
216 216
         var type = 3;
217 217
         var cont = $("#cont").val();
218
+        var clcont = $("#clnr_").val(); //内容
218 219
         var callid = 0;
219 220
         if (!tskh) {
220 221
             layer.confirm('请输入客户名称!', {
@@ -242,6 +243,7 @@
242 243
             clbm: clbm,
243 244
             clid: clid,
244 245
             type: type,
246
+                clcont: clcont,
245 247
             callid:callid ,
246 248
           source:2,
247 249
 			infotypeid:$("#infotypeid").val(),
@@ -304,20 +306,20 @@
304 306
     $('.khzl tbody>tr>td input').attr('readonly', true);
305 307
     $('.save').hide();
306 308
     $('.cancel').hide();
307
-    $('.edit').click(function () {
308
-        $('.save').show();
309
-        $('.cancel').show();
310
-        $('.edit').hide();
311
-        $('.khzl tbody>tr>td input').attr('readonly', false);
312
-        $('.khzl tbody>tr>td input').css('border-bottom', "1px solid #b3b3b3");
313
-    })
314
-    $('.cancel').click(function () {
315
-        $('.khzl tbody>tr>td input').attr('readonly', true);
316
-        $('.khzl tbody>tr>td input').css('border', "0");
317
-        $('.save').hide();
318
-        $('.cancel').hide();
319
-        $('.edit').show();
320
-    })
309
+//  $('.edit').click(function () {
310
+//      $('.save').show();
311
+//      $('.cancel').show();
312
+//      $('.edit').hide();
313
+//      $('.khzl tbody>tr>td input').attr('readonly', false);
314
+//      $('.khzl tbody>tr>td input').css('border-bottom', "1px solid #b3b3b3");
315
+//  })
316
+//  $('.cancel').click(function () {
317
+//      $('.khzl tbody>tr>td input').attr('readonly', true);
318
+//      $('.khzl tbody>tr>td input').css('border', "0");
319
+//      $('.save').hide();
320
+//      $('.cancel').hide();
321
+//      $('.edit').show();
322
+//  })
321 323
     //保存客户
322 324
     $(".save").click(function () {
323 325
         var khid = $("#khid").val();
@@ -682,7 +684,6 @@
682 684
         var tskh = $("#zxr_").val(); //咨询人:
683 685
         var tsdh = $("#zxdh_").val(); //咨询电话
684 686
         var cont = $("#zxnr_").val(); //咨询内容
685
-        var clcont = $("#clnr_").val(); //内容
686 687
         var type = "1";
687 688
         if (!clcont) {
688 689
             layer.confirm('请输入处理内容!', {
@@ -695,7 +696,7 @@
695 696
             tskh: tskh,
696 697
             tsdh: tsdh,
697 698
             cont: cont,
698
-            clcont: clcont,
699
+        
699 700
             type: type,
700 701
             "token": $.cookie("token")
701 702
         }, function (result) {
@@ -1045,9 +1046,9 @@ function GetStateName(val) {
1045 1046
 
1046 1047
 function GetCont(val) {
1047 1048
     var str = '<div '
1048
-    if (val.length > 20) {
1049
+    if (val.length > 10) {
1049 1050
         str = str + ' title="' + val + '" ';
1050
-        val = val.substr(0, 20) + "...";
1051
+        val = val.substr(0, 10) + "...";
1051 1052
     }
1052 1053
     return str + '>' + val + '</div>';
1053 1054
 }