1.手工制单/来电弹屏 客户信息去掉

  来电弹屏需要展示来电号码、归属地、来电时间
////
2.4个工单列表字段保持一致，操作需要放到第一列
///

3.工单详情展示字段保持一致，取消催办记录和补充记录

CallCenterWeb.UI/WorkOrder/AddWorkOrder.html

@@ -35,50 +35,10 @@
 				</div>
 			</div>
         <!--左侧内容-->
-        <div class="ldtp-cl col-sm-3">
-            <div class="latp_title">
-                <span>客户信息</span>
-            </div>
-            <div class="boxCon">
-                <div>
-                    <label for="" class="boxCon_label">客户名称：</label>
-                    <div class="boxCon_input">
-                        <input type="text" id="kh_name" />
-                    </div>
-                </div>
-                <div>
-                    <label for="" class="boxCon_label">客户编号：</label>
-                    <div class="boxCon_input ">
-                        <input type="text" id="kh_code" />
-                    </div>
-                </div>
-                <div>
-                    <label for="" class="boxCon_label">联系电话1：</label>
-                    <div class="boxCon_input ">
-                        <input type="text" id="kh_tel1" />
-                    </div>
-                </div>
-                <div>
-                    <label for="" class="boxCon_label">联系电话2：</label>
-                    <div class="boxCon_input ">
-                        <input type="text" id="kh_tel2" />
-                    </div>
-                </div>
-                <div>
-                    <label for="" class="boxCon_label">联系电话3：</label>
-                    <div class="boxCon_input ">
-                        <input type="text" id="kh_tel3" />
-                    </div>
-                </div>
-                <div >
-                    <input id="khbc" class=" btns btn_" type="button" value="保存" />
-                    <input id="khid" type="hidden" />
-                </div>
-            </div>
-        </div>
+        
         <!--右侧内容-->
 
-        <div class="ldtp-cr col-sm-9">
+        <div class="ldtp-cr col-sm-12">
             <div class="latp_title">
                 <span>工单信息</span>
             </div>

CallCenterWeb.UI/WorkOrder/WorkOrderAppoint.html

@@ -69,6 +69,7 @@
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
 					<thead>
 						<tr>
+							<th data-field="WorkOrderID" data-formatter="Appoint" data-align="center">操作</th>
 							<th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
 							<th data-field="Type" data-formatter="GetTypeName" data-align="center">工单类型</th>
 							<th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
@@ -76,14 +77,14 @@
 							<th data-field="Answer" data-align="center">处理内容</th>
 							<th data-field="IsAudit" data-align="center" data-formatter="Audit">是否审核</th>
 							<th data-field="Type" data-align="center" data-formatter="Type">工单来源</th>
-							<th data-field="InfoTypee" data-align="center">信息分类</th>
+							<th data-field="InfoType" data-align="center">信息分类</th>
 							<th data-field="Unit" data-align="center">交办单位</th>
 							<th data-field="Customer" data-align="center">客户</th>
 							<th data-field="CustomerTel" data-align="center">客户电话</th>
 							<th data-field="CreateUser" data-align="center">坐席工号</th>
 							<th data-field="CreateUserName" data-align="center">坐席姓名</th>
 							<th data-field="CreateTime" data-align="center">创建时间</th>
-							<th data-field="WorkOrderID" data-formatter="Appoint" data-align="center">操作</th>
+							
 						</tr>
 					</thead>
 				</table>
@@ -93,8 +94,6 @@
 				<ul class="clearfix ckxq_ul">
 					<li class="Active">工单详情</li>
 					<li>处理记录</li>
-					<li>催办记录</li>
-					<li>补充记录</li>
 					<li>评论记录</li>
 					<span class="Closed">×</span>
 				</ul>
@@ -144,12 +143,40 @@
 										<span id="xq_zxxm"></span>
 									</td>
 								</tr>
+								 <tr>
+                            <th>信息审核：</th>
+                            <td>
+                                <span id="xq_xxsh"></span>
+                            </td>
+                            <th>信息分类：</th>
+                            <td>
+                                <span id="xq_xxfl"></span>
+                            </td>
+                            <th>交办单位：</th>
+                            <td>
+                                <span id="xq_jbdw"></span>
+                            </td>
+                        </tr>
 								<tr>
 									<th>工单内容：</th>
 									<td colspan="5">
 										<span id="xq_gdnr"></span>
 									</td>
 								</tr>
+								<tr>
+									<th>处理内容：</th>
+									<td colspan="5">
+										<span id="xq_clnr"></span>
+									</td>
+								</tr>
+								<tr>
+									<th>图文信息：</th>
+									<td colspan="5">
+										<div class="" id="IMG_box">
+											
+										</div>
+									</td>
+								</tr>
 							</tbody>
 
 						</table>
@@ -165,30 +192,8 @@
 						</thead>
 					</table>
 				</div>
-				<div class="gdxq" style="display:none;">
-					<table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
-						<thead>
-							<tr>
-								<th data-field="CreateUserName">催办人</th>
-								<th data-field="ToDeptName">被催办部门</th>
-								<th data-field="ToUserName">被催办人</th>
-								<th data-field="Detail">催办详情</th>
-								<th data-field="CreateTime">创建时间</th>
-							</tr>
-						</thead>
-					</table>
-				</div>
-				<div class="gdxq" style="display:none;">
-					<table id="bclist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
-						<thead>
-							<tr>
-								<th data-field="CreateUserName">补充人</th>
-								<th data-field="Detail">补充详情</th>
-								<th data-field="CreateTime">创建时间</th>
-							</tr>
-						</thead>
-					</table>
-				</div>
+				
+				
 				<div class="gdxq" style="display:none;">
 					<table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
 						<thead>

CallCenterWeb.UI/WorkOrder/WorkOrderParty.html

@@ -46,6 +46,7 @@
             <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                 <thead>
                     <tr>
+                    	                        <th data-field="WorkOrderID" data-formatter="Comment"data-align="center">操作</th>
                         <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
                         <th data-field="Type" data-formatter="GetTypeName"data-align="center">工单类型</th>
                         <th data-field="State" data-formatter="GetStateName"data-align="center">工单状态</th>
@@ -53,14 +54,14 @@
 							<th data-field="Answer" data-align="center">处理内容</th>
 							<th data-field="IsAudit" data-align="center" data-formatter="Audit">是否审核</th>
 							<th data-field="Type" data-align="center" data-formatter="Type">工单来源</th>
-								<th data-field="InfoTypee" data-align="center">信息分类</th>
+								<th data-field="InfoType" data-align="center">信息分类</th>
 							<th data-field="Unit" data-align="center">交办单位</th>
                         <th data-field="Customer"data-align="center">客户</th>
                         <th data-field="CustomerTel"data-align="center">客户电话</th>
                         <th data-field="CreateUser"data-align="center">坐席工号</th>
                         <th data-field="CreateUserName"data-align="center">坐席姓名</th>
                         <th data-field="CreateTime"data-align="center">创建时间</th>
-                        <th data-field="WorkOrderID" data-formatter="Comment"data-align="center">操作</th>
+
                     </tr>
                 </thead>
             </table>
@@ -70,8 +71,7 @@
             <ul class="clearfix ckxq_ul">
                 <li class="Active">工单详情</li>
                 <li>处理记录</li>
-                <li>催办记录</li>
-                <li>补充记录</li>
+               
                 <li>评论记录</li>
                 <span class="Closed">×</span>
             </ul>
@@ -122,11 +122,39 @@
                                 </td>
                             </tr>
                             <tr>
+                            <th>信息审核：</th>
+                            <td>
+                                <span id="xq_xxsh"></span>
+                            </td>
+                            <th>信息分类：</th>
+                            <td>
+                                <span id="xq_xxfl"></span>
+                            </td>
+                            <th>交办单位：</th>
+                            <td>
+                                <span id="xq_jbdw"></span>
+                            </td>
+                        </tr>
+                            <tr>
                                 <th>工单内容：</th>
                                 <td colspan="5">
                                     <span id="xq_gdnr" ></span>
                                 </td>
                             </tr>
+                            <tr>
+									<th>处理内容：</th>
+									<td colspan="5">
+										<span id="xq_clnr"></span>
+									</td>
+								</tr>
+								<tr>
+									<th>图文信息：</th>
+									<td colspan="5">
+										<div class="" id="IMG_box">
+											
+										</div>
+									</td>
+								</tr>
                         </tbody>
 
                     </table>
@@ -143,30 +171,6 @@
                 </table>
             </div>
             <div class="gdxq" style="display:none;">
-                <table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
-                    <thead>
-                        <tr>
-                            <th data-field="CreateUserName">催办人</th>
-                            <th data-field="ToDeptName">被催办部门</th>
-                            <th data-field="ToUserName">被催办人</th>
-                            <th data-field="Detail">催办详情</th>
-                            <th data-field="CreateTime">创建时间</th>
-                        </tr>
-                    </thead>
-                </table>
-            </div>
-            <div class="gdxq" style="display:none;">
-                <table id="bclist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
-                    <thead>
-                        <tr>
-                            <th data-field="CreateUserName">补充人</th>
-                            <th data-field="Detail">补充详情</th>
-                            <th data-field="CreateTime">创建时间</th>
-                        </tr>
-                    </thead>
-                </table>
-            </div>
-            <div class="gdxq" style="display:none;">
                 <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                     <thead>
                         <tr>

CallCenterWeb.UI/WorkOrder/WorkOrderSearch.html

@@ -53,15 +53,17 @@
                         <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
                         <th data-field="Type" data-formatter="GetTypeName" data-align="center">工单类型</th>
                         <th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
-                        <th data-field="TypeClassName" data-align="center">问题类型</th>
+                       <th data-field="Detail" data-align="center">工单内容</th>
+							<th data-field="Answer" data-align="center">处理内容</th>
+							<th data-field="IsAudit" data-align="center" data-formatter="Audit">信息审核</th>
+							<th data-field="Type" data-align="center" data-formatter="Type">工单来源</th>
+							<th data-field="InfoType" data-align="center">信息分类</th>
+							<th data-field="Unit" data-align="center">交办单位</th>
                         <th data-field="Customer" data-align="center">客户</th>
                         <th data-field="CustomerTel"data-align="center">客户电话</th>
                         <th data-field="CreateUser" data-align="center">坐席工号</th>
                         <th data-field="CreateUserName" data-align="center">坐席姓名</th>
                         <th data-field="CreateTime" data-align="center">创建时间</th>
-                        <th data-field="CLDeptName" data-align="center">当前处理部门</th>
-                        <th data-field="CLUserName" data-align="center">当前处理用户</th>
-                        <th data-field="WorkOrderID" data-formatter="OverTime" data-align="center">工单超时</th>
                     </tr>
                 </thead>
             </table>
@@ -71,8 +73,6 @@
             <ul class="clearfix ckxq_ul">
                 <li class="Active">工单详情</li>
                 <li>处理记录</li>
-                <li>催办记录</li>
-                <li>补充记录</li>
                 <li>评论记录</li>
                 <span class="Closed">×</span>
             </ul>
@@ -108,7 +108,7 @@
                             </td>
                         </tr>
                         <tr>
-                            <th>问题类型：</th>
+                            <th>工单来源：</th>
                             <td>
                                 <span id="xq_wtlx"></span>
                             </td>
@@ -121,12 +121,40 @@
                                 <span id="xq_zxxm"></span>
                             </td>
                         </tr>
+                         <tr>
+                            <th>信息审核：</th>
+                            <td>
+                                <span id="xq_xxsh"></span>
+                            </td>
+                            <th>信息分类：</th>
+                            <td>
+                                <span id="xq_xxfl"></span>
+                            </td>
+                            <th>交办单位：</th>
+                            <td>
+                                <span id="xq_jbdw"></span>
+                            </td>
+                        </tr>
                         <tr>
                             <th>工单内容：</th>
                             <td colspan="5">
                                 <span id="xq_gdnr"></span>
                             </td>
                         </tr>
+                        <tr>
+									<th>处理内容：</th>
+									<td colspan="5">
+										<span id="xq_clnr"></span>
+									</td>
+								</tr>
+								<tr>
+									<th>图文信息：</th>
+									<td colspan="5">
+										<div class="" id="IMG_box">
+											
+										</div>
+									</td>
+								</tr>
                     </tbody>
 
                 </table>
@@ -141,31 +169,7 @@
                         </tr>
                     </thead>
                 </table>
-            </div>
-            <div class="gdxq" style="display:none;">
-                <table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
-                    <thead>
-                        <tr>
-                            <th data-field="CreateUserName">催办人</th>
-                            <th data-field="ToDeptName">被催办部门</th>
-                            <th data-field="ToUserName">被催办人</th>
-                            <th data-field="Detail">催办详情</th>
-                            <th data-field="CreateTime">创建时间</th>
-                        </tr>
-                    </thead>
-                </table>
-            </div>
-            <div class="gdxq" style="display:none;">
-                <table id="bclist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
-                    <thead>
-                        <tr>
-                            <th data-field="CreateUserName">补充人</th>
-                            <th data-field="Detail">补充详情</th>
-                            <th data-field="CreateTime">创建时间</th>
-                        </tr>
-                    </thead>
-                </table>
-            </div>
+            </div>    
             <div class="gdxq" style="display:none;">
                 <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
                     <thead>
@@ -261,6 +265,7 @@
                                 </div>
                             </td>
                         </tr>
+                        
                     </table>
                 </div>
                 <div class="clearfix wh_btn">

CallCenterWeb.UI/WorkOrder/WorkWechart.html

@@ -9,6 +9,7 @@
 		<script src="../Script/Common/huayi.config.js"></script>
 		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
 		<script src="../css/laydate/laydate.js"></script>
+		<script src="../js/WorkOrder/WorkOrder.js"></script>
 		<link href="../css/init.css" rel="stylesheet" />
 
 		<style>
@@ -56,23 +57,138 @@
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
 					<thead>
 						<tr>
-							<th data-field="WorkOrderID" data-align="center">工单编号</th>
+							<th data-field="WorkOrderID" data-formatter="Appoint" data-align="center">操作</th>
+						<th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
 							<th data-field="Detail" data-align="center">工单内容</th>
 							<th data-field="Answer" data-align="center">处理内容</th>
-							<th data-field="IsAudit" data-align="center" data-formatter="Audit">是否审核</th>
+							<th data-field="IsAudit" data-align="center" data-formatter="Audit">信息审核</th>
+							<th data-field="ISReward" data-align="center" data-formatter="Reward">是否奖励</th>
+							
+							<th data-field="RewardAmount" data-align="center" >奖励金额</th>
+							<th data-field="RewardTime" data-align="center" >奖励时间</th>
 							<th data-field="InfoType" data-align="center">信息分类</th>
 							<th data-field="Unit" data-align="center">交办单位</th>
 							<th data-field="Customer" data-align="center">客户</th>
 							<th data-field="CustomerTel" data-align="center">客户电话</th>
-							<th data-field="CreateUser" data-align="center">坐席工号</th>
-							<th data-field="CreateUserName" data-align="center">坐席姓名</th>
 							<th data-field="CreateTime" data-align="center">创建时间</th>
-							<th data-field="WorkOrderID" data-formatter="Appoint" data-align="center">操作</th>
+							
 						</tr>
 					</thead>
 				</table>
 			</div>
-			<!--查看详情-->
+			<div class="ckxq  Hidens">
+            <ul class="clearfix ckxq_ul">
+                <li class="Active">工单详情</li>
+                <li>处理记录</li>
+                <li>评论记录</li>
+                <span class="Closed">×</span>
+            </ul>
+            <div class="gdxq">
+                <table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
+                    <tbody class="tbodys">
+                        <tr>
+                            <th>工单编号：</th>
+                            <td>
+                                <span id="xq_gdbh"></span>
+                            </td>
+                            <th>工单类型：</th>
+                            <td>
+                                <span id="xq_gdlx"></span>
+                            </td>
+                            <th>创建时间：</th>
+                            <td>
+                                <span id="xq_cjsj"></span>
+                            </td>
+                        </tr>
+                        <tr>
+                            <th>工单状态：</th>
+                            <td>
+                                <span id="xq_gdzt"></span>
+                            </td>
+                            <th>客户姓名：</th>
+                            <td>
+                                <span id="xq_khxm"></span>
+                            </td>
+                            <th>客户电话：</th>
+                            <td>
+                                <span id="xq_khdh"></span>
+                            </td>
+                        </tr>
+                        <tr>
+                            <th>工单来源：</th>
+                            <td>
+                                <span id="xq_wtlx"></span>
+                            </td>
+                            <th>坐席工号：</th>
+                            <td>
+                                <span id="xq_zxgh"></span>
+                            </td>
+                            <th>坐席姓名：</th>
+                            <td>
+                                <span id="xq_zxxm"></span>
+                            </td>
+                        </tr>
+                         <tr>
+                            <th>信息审核：</th>
+                            <td>
+                                <span id="xq_xxsh"></span>
+                            </td>
+                            <th>信息分类：</th>
+                            <td>
+                                <span id="xq_xxfl"></span>
+                            </td>
+                            <th>交办单位：</th>
+                            <td>
+                                <span id="xq_jbdw"></span>
+                            </td>
+                        </tr>
+                        <tr>
+                            <th>工单内容：</th>
+                            <td colspan="5">
+                                <span id="xq_gdnr"></span>
+                            </td>
+                        </tr>
+                        <tr>
+									<th>处理内容：</th>
+									<td colspan="5">
+										<span id="xq_clnr"></span>
+									</td>
+								</tr>
+								<tr>
+									<th>图文信息：</th>
+									<td colspan="5">
+										<div class="" id="IMG_box">
+											
+										</div>
+									</td>
+								</tr>
+                    </tbody>
+
+                </table>
+
+            </div>
+            <div class="gdxq" style="display:none;">
+                <table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
+                    <thead>
+                        <tr>
+                            <th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
+                            <th data-field="CreateTime">创建时间</th>
+                        </tr>
+                    </thead>
+                </table>
+            </div>    
+            <div class="gdxq" style="display:none;">
+                <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
+                    <thead>
+                        <tr>
+                            <th data-field="CreateUserName">评论人</th>
+                            <th data-field="Detail">评论详情</th>
+                            <th data-field="CreateTime">创建时间</th>
+                        </tr>
+                    </thead>
+                </table>
+            </div>
+        </div>
 
 		</div>
 
@@ -148,7 +264,15 @@
 			//音频
 			function Appoint(val,row) {
 				var  ss=row.WorkOrderID;
-				return '<div><a  onclick=Moneny('+row.ID+',"'+row.WorkOrderID+'")>奖励<a></div>'
+				var html=''
+				if(row.ISReward==1){
+					html = "";
+				}else{
+						html = "奖励";
+				}
+				
+			
+				return '<div><a  onclick=Moneny('+row.ID+',"'+row.WorkOrderID+'")>'+html+'<a></div>'
 				//				layer.open({
 				//						type: 1,
 				//						content:"www.baidu.com", //iframe的url，no代表不显示滚动条
@@ -163,7 +287,7 @@
 					type: 2,
 					content: "Workreward.html?str="+str+"&id="+id, //iframe的url，no代表不显示滚动条
 					title: '红包奖励',
-					area: ['45%', '68%'], //宽高
+					area: ['55%', '68%'], //宽高
 				})
 			}
 			function Audit(val) {
@@ -181,6 +305,15 @@
 				}
 				return str;
 			}
+			function Reward(val) {
+				var str = '';
+				if(val==1){
+					str = "已奖励";
+				}else{
+						str = "未奖励";
+				}
+				return str;
+			}
 		</script>
 	</body>
 

CallCenterWeb.UI/WorkOrder/Workreward.html

@@ -146,7 +146,7 @@
 					<tr>
 						
 				  			<th>奖励金额：</th>
-					<td>
+					<td colspan="3">
 						<input type="text" id="amount"/><span >(红包的金额必须在1.00元到200.00元之间.)</span>
 					</td>
 

CallCenterWeb.UI/css/WorkOrder/Search.css

@@ -226,7 +226,7 @@ textarea {
     left: 0;
     width: 100%;
     height: 100%;
-    background: rgba(0, 0, 0, 0.48);
+   /* background: rgba(0, 0, 0, 0.48);*/
     z-index: 10004;
     display: none;
 }

CallCenterWeb.UI/index.html

@@ -962,38 +962,22 @@
                 <li>来电时间:<span class="ldtime"></span></li>
             </ul>-->
             <table class="table khzl">
-                <tr>
-                    <th>姓名：</th>
-                    <td><input type="text" value="未知" class="ldname khmc" /><input type="hidden" value="" id="khid" /></td>
-                </tr>
-                <tr>
-                    <th>客户编号：</th>
-                    <td><input type="text" value="" class="khbh" /></td>
-                </tr>
-                <tr>
-                    <th>归属地：</th>
-                    <td><span class="ldlocation" style="padding-left: 5px;">未知</span></td>
-                </tr>
-                <tr>
-                    <th>联系电话1：</th>
-                    <td><input type="text" value="" class="ldtel1" /></td>
-                </tr>
-                <tr>
-                    <th>联系电话2：</th>
-                    <td><input type="text" value="" class="ldtel2" /></td>
-                </tr>
-                <tr>
-                    <th>联系电话2：</th>
-                    <td><input type="text" value="" class="ldtel3" /></td>
+            	 <tr>
+                    <th>来电号码：</th>
+                    <td><span class="tel" style="padding-left: 5px;"></span></td>
                 </tr>
                 <tr>
                     <th>来电时间：</th>
                     <td><span class="ldtime" style="padding-left: 5px;"></span></td>
                 </tr>
                 <tr>
+                    <th>归属地：</th>
+                    <td><span class="khgsd" style="padding-left: 5px;">未知</span></td>
+                </tr>
+                <!--<tr>
                     <td></td>
                     <td><span class="edit"><i class="bianji edi"></i><a class="khbtn">编辑</a></span><span class="save"> <i class="bianji sav"></i><a class="khbtn">保存</a></span><span class="cancel"><i class="bianji canc"></i><a class="khbtn">取消</a></span></td>
-                </tr>
+                </tr>-->
             </table>
         </div>
         <!--右侧内容-->
@@ -1049,10 +1033,10 @@
                                 <thead>
                                     <tr>
                                         <th data-field="WorkOrderID">工单编号</th>
-                                        <th data-field="State" data-formatter="GetStateName">工单状态</th>
                                         <th data-field="Customer">客户姓名</th>
                                         <th data-field="CustomerTel">客户电话</th>
                                         <th data-field="Detail" data-formatter="GetCont">工单内容</th>
+                                         <th data-field="clcontent" data-formatter="GetCont">处理内容</th>
                                         <th data-field="CreateUser">坐席工号</th>
                                         <th data-field="CreateTime">创建时间</th>
                                     </tr>
@@ -1125,15 +1109,17 @@
                                      <span><input type="radio"  name="isaudit" value="2" style="width: 20px;"/>有效</span>
                             </div>
                             <div class="form-group clearfix">
-                                <span class="col-sm-1">咨询内容:</span>
+                                <span class="col-sm-1">工单内容:</span>
                                 <span class="col-sm-11">
                                     <textarea rows="5" id="cont"></textarea>
                                 </span>
                             </div>
-                            <!--<div class="form-group" style="padding-left: 15px;">
-                                <span>解答内容:</span>
-                                <textarea rows="5"></textarea>
-                            </div>-->
+                            <div class="form-group clearfix">
+                                <span class="col-sm-1">处理内容:</span>
+                                <span class="col-sm-11">
+                                    <textarea rows="5" id="clnr_"></textarea>
+                                </span>
+                            </div>
                             <div class="bton addts">创建</div>
                         </form>
                     </div>
@@ -1161,13 +1147,6 @@
                                     <textarea rows="5" id="zxnr_" style="resize: none;"></textarea>
                                 </span>
                             </div>
-                            <div class="form-group clearfix">
-                                <span class="col-sm-1">处理内容:</span>
-                                <span class="col-sm-11">
-                                    <textarea rows="5" style="resize: none;" id="clnr_"></textarea>
-                                </span>
-
-                            </div>
                             <div class="bton add_">创建</div>
                         </form>
                     </div>

CallCenterWeb.UI/js/WorkOrder/AddWorkOrder.js

@@ -15,43 +15,7 @@
 	getBM($("#clbmtree"));
 	var telreg = /^\d{0,12}$/;//
 	//保存客户
-	$("#khbc").click(function() {
-		var khid = $("#khid").val();
-		var khmc = $("#kh_name").val();
-		var khbh = $("#kh_code").val();
-		var tel1 = $("#kh_tel1").val();
-		var tel2 = $("#kh_tel2").val();
-		var tel3 = $("#kh_tel3").val();
-		if(!khmc) {
-			layer.confirm('请输入客户名称！', {
-				icon: 2,
-				btn: ['确定']
-			});
-			return;
-		}
-		if (!telreg.test($.trim(tel1))) {
-		    layer.confirm('请输入正确格式的联系电话1。', {
-		        icon: 2,
-		        btn: ['确定'] //按钮
-		    });
-		    return;
-		}
-		$.post(huayi.config.callcenter_url + 'Customer/AddCustomer', {
-			cid: khid,
-			name: khmc,
-			code: khbh,
-			mobile: tel1,
-			telphone: tel2,
-			chargetelephone: tel3,
-			"token": $.cookie("token")
-		}, function(result) {
-			result = $.parseJSON(result);
-			if(result.state.toLowerCase() == "success") {
-				$("#khid").val(result.data);
-				layer.msg("保存成功");
-			}
-		})
-	})
+	
 	//创建咨询工单
 	$(".Cj").click(function() {
 		var tskh = $("#zxrs").val(); //咨询人：
@@ -135,7 +99,6 @@
 			cont: cont,
 			callid: callid,
 			source: 1,
-			khid: khid,
 			type:3,
 			clcont:$('#clont').val(),
 			infotypeid:$("#xl_box").val(),  //信息分类ID 
@@ -167,6 +130,7 @@
 				$("#tsdz").val("");
 				$("#xl_boxs").val("");
 				$("#xl_box").val("");
+				$("#clont").val("");
 				layer.msg("创建工单成功");
 			}
 		})

CallCenterWeb.UI/js/WorkOrder/WorkOrder.js

@@ -122,23 +122,40 @@ function xq() {
 				$("#xq_gdzt").html(GetStateName(data.State));
 				$("#xq_khxm").text(data.Customer);
 				$("#xq_khdh").text(data.CustomerTel);
-				$("#xq_wtlx").text(data.TypeClassName);
+				$("#xq_wtlx").text(Type(data.Type));//工单来源
 				$("#xq_zxgh").text(data.CreateUser);
 				$("#xq_zxxm").text(data.CreateUserName);
+				$("#xq_clnr").text(data.Answer);
 				$("#xq_gdnr").text(data.Detail);
-
+				$("#xq_xxsh").text(Audit(data.IsAudit));//信息审核
+				$("#xq_xxfl").text(data.InfoType);
+				//交办单位     Unit
+				$("#xq_jbdw").text(data.Unit);
 				$(".gdxq").eq(0).find(".allbc").remove();
-				if(result.data.item.length > 0) {
-					var html = '<div class="allbc">补充记录' +
-						'<table class="table table-hover table-striped"><thead><tr><th><div class="th-inner">补充人</div></th>' +
-						'<th><div class="th-inner">补充详情</div></th><th><div class="th-inner">创建时间</div></th></tr></thead><tbody>';
-
-					$(result.data.item).each(function(i, n) {
-						html += '<td>' + n.CreateUserName + '</td><td>' + n.Detail + '</td><td>' + n.CreateTime + '</td>';
+				var Files = data.File;
+				console.log(Files);
+				$("#IMG_box").empty();
+				if(Files.length > 0) {
+					$(Files).each(function(i, n) {
+						$('<div class="img-box"><img src="' + n.F_FileUrl + '" alt="" class="image-item" /><div>').appendTo("#IMG_box");
+					})
+					//图片放大
+					$('.image-item').click(function() {
+						  
 					})
-					html += '</tbody></table></div>';
-					$(".gdxq").eq(0).append($(html));
 				}
+//				if(result.data.item.length > 0) {
+//					var html = '<div class="allbc">补充记录' +
+//						'<table class="table table-hover table-striped"><thead><tr><th><div class="th-inner">补充人</div></th>' +
+//						'<th><div class="th-inner">补充详情</div></th><th><div class="th-inner">创建时间</div></th></tr></thead><tbody>';
+//
+//					$(result.data.item).each(function(i, n) {
+//						html += '<td>' + n.CreateUserName + '</td><td>' + n.Detail + '</td><td>' + n.CreateTime + '</td>';
+//					})
+//					html += '</tbody></table></div>';
+//					$(".gdxq").eq(0).append($(html));
+//				}
+/***************************图片信息*/
 			}
 		}
 	})

CallCenterWeb.UI/js/index.js

@@ -215,6 +215,7 @@
         var khid = $("#khid").val();
         var type = 3;
         var cont = $("#cont").val();
+        var clcont = $("#clnr_").val(); //内容
         var callid = 0;
         if (!tskh) {
             layer.confirm('请输入客户名称！', {
@@ -242,6 +243,7 @@
             clbm: clbm,
             clid: clid,
             type: type,
+                clcont: clcont,
             callid:callid ,
           source:2,
 			infotypeid:$("#infotypeid").val(),
@@ -304,20 +306,20 @@
     $('.khzl tbody>tr>td input').attr('readonly', true);
     $('.save').hide();
     $('.cancel').hide();
-    $('.edit').click(function () {
-        $('.save').show();
-        $('.cancel').show();
-        $('.edit').hide();
-        $('.khzl tbody>tr>td input').attr('readonly', false);
-        $('.khzl tbody>tr>td input').css('border-bottom', "1px solid #b3b3b3");
-    })
-    $('.cancel').click(function () {
-        $('.khzl tbody>tr>td input').attr('readonly', true);
-        $('.khzl tbody>tr>td input').css('border', "0");
-        $('.save').hide();
-        $('.cancel').hide();
-        $('.edit').show();
-    })
+//  $('.edit').click(function () {
+//      $('.save').show();
+//      $('.cancel').show();
+//      $('.edit').hide();
+//      $('.khzl tbody>tr>td input').attr('readonly', false);
+//      $('.khzl tbody>tr>td input').css('border-bottom', "1px solid #b3b3b3");
+//  })
+//  $('.cancel').click(function () {
+//      $('.khzl tbody>tr>td input').attr('readonly', true);
+//      $('.khzl tbody>tr>td input').css('border', "0");
+//      $('.save').hide();
+//      $('.cancel').hide();
+//      $('.edit').show();
+//  })
     //保存客户
     $(".save").click(function () {
         var khid = $("#khid").val();
@@ -682,7 +684,6 @@
         var tskh = $("#zxr_").val(); //咨询人：
         var tsdh = $("#zxdh_").val(); //咨询电话
         var cont = $("#zxnr_").val(); //咨询内容
-        var clcont = $("#clnr_").val(); //内容
         var type = "1";
         if (!clcont) {
             layer.confirm('请输入处理内容！', {
@@ -695,7 +696,7 @@
             tskh: tskh,
             tsdh: tsdh,
             cont: cont,
-            clcont: clcont,
+        
             type: type,
             "token": $.cookie("token")
         }, function (result) {
@@ -1045,9 +1046,9 @@ function GetStateName(val) {
 
 function GetCont(val) {
     var str = '<div '
-    if (val.length > 20) {
+    if (val.length > 10) {
         str = str + ' title="' + val + '" ';
-        val = val.substr(0, 20) + "...";
+        val = val.substr(0, 10) + "...";
     }
     return str + '>' + val + '</div>';
 }