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工单评价

d123 il y a 8 ans
Parent
566ff88f1c
commit
f4947ffbc7
5 fichiers modifiés avec 183 ajouts et 78 suppressions
Vue séparée Afficher les stats Diff
  1. 126 0
      CallCenterWeb.UI/WorkOrder/WorkEvaluate.html
  2. 36 33
      CallCenterWeb.UI/WorkOrder/WorkOrderDeal.html
  3. 2 2
      CallCenterWeb.UI/WorkOrder/WorkOrderParty.html
  4. 1 1
      CallCenterWeb.UI/js/WorkOrder/WorkDeal.js
  5. 18 42
      CallCenterWeb.UI/js/WorkOrder/WorkOrder.js

+ 126 - 0
CallCenterWeb.UI/WorkOrder/WorkEvaluate.html
Voir le fichier 

@@ -0,0 +1,126 @@
1 
+<!DOCTYPE html>
2 
+<html>
3 
+
4 
+	<head>
5 
+		<meta charset="UTF-8">
6 
+		<script src="../Script/Common/huayi.load.js"></script>
7 
+		<script src="../Script/Common/huayi.config.js"></script>
8 
+		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
9 
+		<link href="../css/init.css" rel="stylesheet" />
10 
+		<title>评价工单</title>
11 
+	</head>
12 
+
13 
+	<body>
14 
+		<div class="dgxx_table size-13">
15 
+			<table class="_table1 table table-bordered  table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
16 
+				<tr>
17 
+					<th>工单编号：</th>
18 
+					<td>
19 
+						<span id="cl_gdbh"></span>
20 
+					</td>
21 
+
22 
+					<th>工单类型：</th>
23 
+					<td>
24 
+						<span id="cl_gdlx"></span>
25 
+					</td>
26 
+				</tr>
27 
+				<tr>
28 
+					<th>客户姓名：</th>
29 
+					<td>
30 
+						<span id="cl_khxm"></span>
31 
+					</td>
32 
+
33 
+					<th>客户电话：</th>
34 
+					<td>
35 
+						<span id="cl_khdh"></span>
36 
+					</td>
37 
+				</tr>
38 
+				<tr>
39 
+					<th>工单内容：</th>
40 
+					<td colspan="3">
41 
+						<span id="cl_gdnr"></span>
42 
+					</td>
43 
+				</tr>
44 
+				<tr>
45 
+					<th>评论内容：</th>
46 
+					<td colspan="3">
47 
+						<div>
48 
+							<textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
49 
+						</div>
50 
+					</td>
51 
+				</tr>
52 
+			</table>
53 
+		</div>
54 
+		<div class="clearfix wh_btn">
55 
+			<input type="button" value="确定" class="btn-info" id="plgd" />
56 
+		</div>
57 
+		<script>
58 
+			$(document).ready(function() {
59 
+				var ID = helper.request.queryString("str");
60 
+				if(ID) {
61 
+					$.ajax({
62 
+						type: "get",
63 
+						url: huayi.config.callcenter_url + "WorkOrder/GetWorkOrder",
64 
+						async: true,
65 
+						dataType: 'json',
66 
+						data: {
67 
+							orderid: ID,
68 
+							"token": $.cookie("token")
69 
+						},
70 
+						success: function(data) {
71 
+							/*验证请求*/
72 
+							if(data.state == "success") {
73 
+								var con = data;
74 
+								var Str = con.data.data;
75 
+								console.log(Str);
76 
+								$("#cl_gdlx").text(GetTypeName(Str[0].Type));
77 
+								$('#cl_gdbh').text(Str[0].WorkOrderID);
78 
+								$("#cl_khxm").text(Str[0].Customer);
79 
+								$("#cl_khdh").text(Str[0].CustomerTel);
80 
+								$("#cl_gdnr").text(Str[0].Detail);
81 
+							}
82 
+						}
83 
+					});
84 
+					$("#plgd").click(function() {
85 
+						if(!$("#cont").val()) {
86 
+							layer.confirm('请输入评论内容！', {
87 
+								btn: ['确定']
88 
+							});
89 
+							return;
90 
+						}
91 
+						$.post(huayi.config.callcenter_url + 'WorkOrder/AddWorkOrderComment', {
92 
+							orderid: ID,
93 
+							cont: $("#cont").val(),
94 
+							"token": $.cookie("token")
95 
+						}, function(result) {
96 
+							result = $.parseJSON(result);
97 
+							if(result.state.toLowerCase() == "success") {
98 
+								var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
99 
+								parent.layer.close(index); //再执行关闭
100 
+								parent.initTable();
101 
+								parent.layer.msg("评论工单成功");
102 
+							}
103 
+						})
104 
+					})
105 
+				}
106 
+			})
107 
+
108 
+			function GetTypeName(val) {
109 
+				var str = '';
110 
+				switch(val + '') {
111 
+					case '1':
112 
+						str = "咨询";
113 
+						break;
114 
+					case '2':
115 
+						str = "报修服务";
116 
+						break;
117 
+					case '3':
118 
+						str = "投诉建议";
119 
+						break;
120 
+				}
121 
+				return str;
122 
+			}
123 
+		</script>
124 
+	</body>
125 
+
126 
+</html>

+ 36 - 33
CallCenterWeb.UI/WorkOrder/WorkOrderDeal.html
Voir le fichier 

@@ -62,6 +62,41 @@
62 62 
 						</td>
63 63 
 					</tr>
64 64 
 					<tr>
65 
+						<th>交办单位：</th>
66 
+						<td colspan="3">
67 
+							<div class="inpBox">
68 
+								<i class="xl"></i>
69 
+
70 
+								<select name="" id="xl_box">
71 
+
72 
+								</select>
73 
+							</div>
74 
+						</td>
75 
+					</tr>
76 
+
77 
+					<tr>
78 
+						<th>信息审核：</th>
79 
+						<td colspan="3">
80 
+							<label style="font-weight: normal;">
81 
+                                    <input type="radio" value="1" name="isAudit"  class="no-award" />无效
82 
+                                </label> &nbsp;&nbsp;&nbsp;&nbsp;
83 
+							<label style="font-weight: normal;">
84 
+                                    <input type="radio" value="2" name="isAudit" class="award" />有效
85 
+
86 
+                                </label>
87 
+						</td>
88 
+					</tr>
89 
+					<tr>
90 
+						<th>信息分类：</th>
91 
+						<td colspan="3">
92 
+
93 
+							<div class="Message_box">
94 
+
95 
+							</div>
96 
+						</td>
97 
+					</tr>
98 
+
99 
+					<tr>
65 100 
 						<th>处理方式：</th>
66 101 
 						<td colspan="3">
67 102 
 							<div>
 
@@ -107,39 +142,7 @@
107 142 
 							</div>
108 143 
 						</td>
109 144 
 					</tr>
110 
-					<tr>
111 
-						<th>信息审核：</th>
112 
-						<td colspan="3">
113 
-							<label style="font-weight: normal;">
114 
-                                    <input type="radio" value="1" name="isAudit"  class="no-award" />无效
115 
-                                </label> &nbsp;&nbsp;&nbsp;&nbsp;
116 
-							<label style="font-weight: normal;">
117 
-                                    <input type="radio" value="2" name="isAudit" class="award" />有效
118 
-
119 
-                                </label>
120 
-						</td>
121 
-					</tr>
122 
-					<tr>
123 
-						<th>信息分类：</th>
124 
-						<td colspan="3">
125 
-
126 
-							<div class="Message_box">
127 
-
128 
-							</div>
129 
-						</td>
130 
-					</tr>
131 
-					<tr>
132 
-						<th>交办单位：</th>
133 
-						<td colspan="3">
134 
-							<div class="inpBox">
135 
-								<i class="xl"></i>
136 
-
137 
-								<select name="" id="xl_box">
138 
-
139 
-								</select>
140 
-							</div>
141 
-						</td>
142 
-					</tr>
145 
+
143 146 
 				</table>
144 147 
 			</div>
145 148 
 			<div class="clearfix wh_btn">

+ 2 - 2
CallCenterWeb.UI/WorkOrder/WorkOrderParty.html
Voir le fichier 

@@ -46,7 +46,7 @@
46 46 
             <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
47 47 
                 <thead>
48 48 
                     <tr>
49 
-                 <th data-field="WorkOrderID" data-formatter="Comment"data-align="center">操作</th>
49 
+                 <th data-field="WorkOrderID" data-formatter="Comment"data-align="Center">操作</th>
50 50 
                         <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
51 51 
                         <th data-field="Type" data-formatter="GetTypeName"data-align="center">工单类型</th>
52 52 
                         <th data-field="State" data-formatter="GetStateName"data-align="center">工单状态</th>
 
@@ -258,7 +258,7 @@
258 258 
             </div>
259 259 
         </div>
260 260 
         <!--处理工单-->
261 
-        <div class="shade_k clgd ">
261 
+        <div class="shade_k clgd " style="display: block;">
262 262 
             <div class="shade_title">
263 263 
                 <span>评论工单<srong class="cknum"></srong></span>
264 264 
                 <span class="setwin"><a>x</a></span>

+ 1 - 1
CallCenterWeb.UI/js/WorkOrder/WorkDeal.js
Voir le fichier 

@@ -141,7 +141,7 @@ $(document).ready(function() {
141 141 
 				$(' input[name="isAudit"][value="'+Str[0].IsAudit+'"]').prop("checked", "checked");//审核
142 142 
 				$(' input[name="ltypes"][value="'+Str[0].InfoTypeID+'"]').prop("checked", "checked");//审核
143 143 
 				$("#xl_box").val(Str[0].UnitID);
144 
-				if(Files.length > 0) {
144 
+				if(Files){
145 145 
 					$(Files).each(function(i, n) {
146 146 
 						$('<div class="img-box"><img src="' + n.F_FileUrl + '" alt="" class="image-item" /><div>').appendTo(".space");
147 147 
 					})

+ 18 - 42
CallCenterWeb.UI/js/WorkOrder/WorkOrder.js
Voir le fichier 

@@ -129,7 +129,8 @@ function xq() {
129 129 
 				var Files = data.File;
130 130 
 				console.log(Files);
131 131 
 				$("#IMG_box").empty();
132 
-				if(Files.length > 0) {
132 
+				if(Files){
133 
+
133 134 
 					$(Files).each(function(i, n) {
134 135 
 						$('<div class="img-box"><img src="' + n.F_FileUrl + '" alt="" class="image-item" /><div>').appendTo("#IMG_box");
135 136 
 					})
 
@@ -137,7 +138,9 @@ function xq() {
137 138 
 					$('.image-item').click(function() {
138 139
139 140 
 					})
141 
+
140 142 
 				}
143 
+
141 144 
 //				if(result.data.item.length > 0) {
142 145 
 //					var html = '<div class="allbc">补充记录' +
143 146 
 //						'<table class="table table-hover table-striped"><thead><tr><th><div class="th-inner">补充人</div></th>' +
 
@@ -329,59 +332,32 @@ function Expedite(val, row) {
329 332 
 }
330 333
331 334 
 function Comment(val, row) {
332 
-	return czhtml(val, row, "评论");
335 
+	return czhtmls(val, row, "评论");
333 336 
 }
334 337
335 338 
 function czhtml(val, row, str) {
336 339 
 	return '<div class="imgs" ><a class="xg" itemstr=\'' + JSON.stringify(row) + '\' onclick= oper("' + val + '",this) >' + str + '</a></div>';
337 340 
 }
338 
-
341 
+function czhtmls(val, row, str) {
342 
+	return '<div class="imgs" ><a class="xg"  onclick= opers("' + val + '",this) >' + str + '</a></div>';
343 
+}
339 344 
 function oper(val, obj) {
340 
-//	 zpid = val;
341 
-//	var zp = JSON.parse($(obj).attr("itemstr"));
342 
-//	$("#cl_gdlx").text(GetTypeName(zp.Type));
343 
-//	$("#cl_khxm").text(zp.Customer);
344 
-//	$("#cl_khdh").text(zp.CustomerTel);
345 
-//	$("#cl_gdnr").text(zp.Detail);
346 
-//	$.ajax({
347 
-//		type: "get",
348 
-//		url: huayi.config.callcenter_url + "WorkOrder/GetWorkOrder",
349 
-//		async: true,
350 
-//		dataType: 'json',
351 
-//		data: {
352 
-//			orderid: val,
353 
-//			"token": $.cookie("token")
354 
-//		},
355 
-//		success: function(data) {
356 
-//			/*验证请求*/
357 
-//			if(data.state == "success") {
358 
-//				var con = data;
359 
-//				var Str = con.data.data;
360 
-//				console.log(Str);
361 
-//				//图片展示
362 
-//				$('#cl_gdbh').text(Str[0].WorkOrderID);
363 
-//				var Files = Str[0].File;
364 
-//				console.log(Files);
365 
-//				if(Files.length > 0) {
366 
-//					$(Files).each(function(i, n) {
367 
-//						$('<div class="img-box"><img src="' + n.F_FileUrl + '" alt="" class="image-item" /><div>').appendTo(".space");
368 
-//					})
369 
-//					//图片放大
370 
-//					$('.image-item').click(function() {
371 
-//
372 
-//					})
373 
-//				}
374 
-//			}
375 
-//		}
376 
-//	});
377 345 
 layer.open({
378 346 
 					type: 2,
379 347 
 					content: "WorkOrderDeal.html?str="+val, //iframe的url，no代表不显示滚动条
380 348 
 					title: '处理工单',
381 349 
 					area: ['55%', '68%'], //宽高
382 350 
 				})
383 
-//	$(".t-shade").addClass("cx");
384 
-//	$(".clgd").addClass("cx");
351 
+
352 
+}
353 
+function opers(val, obj) {
354 
+layer.open({
355 
+					type: 2,
356 
+					content: "WorkEvaluate.html?str="+val, //iframe的url，no代表不显示滚动条
357 
+					title: '评价工单',
358 
+					area: ['55%', '68%'], //宽高
359 
+				})
360 
+
385 361 
 }
386 362 
 	///  审核信息
387 363 
 			function Audit(val) {