$(document).ready(function() { $(".ldtp-cr ul.ld-service li").click(function() { $(this).addClass("cr-click").siblings().removeClass("cr-click"); var index = $(this).index(); $(".gsxx").find(".sqzx").eq(index).addClass("Shows").siblings().removeClass("Shows"); if(index == 2) { getLX($(".tslx"), "TSLX"); getBM($("#zrbmtree")); getBM($("#clbmtree")); } }); getLX($(".tslx"), "TSLX"); getBM($("#zrbmtree")); getBM($("#clbmtree")); //保存客户 $("#khbc").click(function() { var khid = $("#khid").val(); var khmc = $("#kh_name").val(); var khbh = $("#kh_code").val(); var tel1 = $("#kh_tel1").val(); var tel2 = $("#kh_tel2").val(); var tel3 = $("#kh_tel3").val(); if(!khmc) { layer.confirm('请输入客户名称!', { btn: ['确定'] }); return; } $.post(huayi.config.callcenter_url + 'Customer/AddCustomer', { cid: khid, name: khmc, code: khbh, mobile: tel1, telphone: tel2, chargetelephone: tel3, "token": $.cookie("token") }, function(result) { result = $.parseJSON(result); if(result.state.toLowerCase() == "success") { $("#khid").val(result.data); layer.msg("保存成功"); } }) }) //创建咨询工单 $(".Cj").click(function() { var tskh = $("#zxrs").val(); //咨询人: var tsdh = $("#zxdhs").val(); //咨询电话 var cont = $("#zxnrs").val(); //咨询内容 var clcont = $("#jdnrs").val(); //内容 var type = "1"; if(!clcont) { layer.confirm('请输入工单内容!', { btn: ['确定'] }); return; } $.post(huayi.config.callcenter_url + 'CallInScreen/AddWorkOrder', { tskh: tskh, tsdh: tsdh, cont: cont, clcont: clcont, type:type, "token": $.cookie("token") }, function(result) { result = $.parseJSON(result); if(result.state.toLowerCase() == "success") { $("#zxrs").val(''); //咨询人: $("#zxdhs").val(''); //咨询电话 $("#zxnrs").val(''); //咨询内容 $("#jdnrs").val(''); //内容 layer.msg("创建工单成功"); } }) }) //创建投诉工单 $(".addts").click(function() { var tslx = $("#tslx").val(); var tskh = $("#tskh").val(); var tsdh = $("#tsdh").val(); //var zrbm = $("#zrbm").val(); //var zrid = $("#zrid").val(); var clbm = $("#clbm").val(); var clid = $("#clid").val(); var khid = $("#khid").val(); var type = "3"; var cont = $("#cont").val(); var tsdz = $("#tsdz").val(); var callid = ""; if(!tslx) { layer.confirm('请选择投诉类型!', { btn: ['确定'] }); return; } if(!tskh) { layer.confirm('请输入客户名称!', { btn: ['确定'] }); return; } if(!tsdh) { layer.confirm('请输入客户电话!', { btn: ['确定'] }); return; } if(!cont) { layer.confirm('请输入工单内容!', { btn: ['确定'] }); return; } $.post(huayi.config.callcenter_url + 'CallInScreen/AddWorkOrder', { tslx: tslx, tskh: tskh, tsdh: tsdh, //zrbm: zrbm, //zrid: zrid, clbm: clbm, clid: clid, type: type, cont: cont, callid: callid, source: 1, address: tsdz, khid: khid, "token": $.cookie("token") }, function(result) { result = $.parseJSON(result); if(result.state.toLowerCase() == "success") { $("#kh_name").val(""); $("#kh_code").val(""); $("#kh_tel1").val(""); $("#kh_tel2").val(""); $("#kh_tel3").val(""); $("#tslxname").val(""); //$("#zrbmname").val(""); //$("#zridname").val(""); $("#clbmname").val(""); $("#clidname").val(""); $("#tslx").val(""); $("#tskh").val(""); $("#tsdh").val(""); //$("#zrbm").val(""); //$("#zrid").val(""); $("#clbm").val(""); $("#clid").val(""); $("#khid").val(""); $("#cont").val(""); $("#tsdz").val(""); layer.msg("创建工单成功"); } }) }) }); //获取部门 var setting = { data: { key: { name: "F_DeptName" }, simpleData: { enable: true, idKey: "F_DeptId", pIdKey: "F_ParentId", rootPId: 0 } }, callback: { onClick: zTreeOnClick } }; function getBM(obj) { $.getJSON(huayi.config.callcenter_url + 'Department/GetAllList', { "token": $.cookie("token") }, function(result) { if(result.state.toLowerCase() == "success") { $.fn.zTree.init(obj, setting, result.data); } }) } function zTreeOnClick(event, treeId, treeNode) { if(event) { event.stopPropagation(); } var obj = $("#" + event.data.treeId).parent(); obj.parent().find("input").eq(0).val(treeNode.F_DeptName); obj.parent().find("input").eq(1).val(treeNode.F_DeptId); obj.hide(); if(event.data.treeId == "zrbmtree") { getRY($(".zrid"), $("#zrbm").val()); } if(event.data.treeId == "clbmtree") { getRY($(".clid"), $("#clbm").val()); } }; //获取人员 function getRY(obj, deptid) { obj.empty(); obj.append('