PingAnYeXianSZCG_Web 前端代码

WorkOrderDispose.html 24KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>待处理列表</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7. <script src="../Script/Common/huayi.load.js"></script>
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link href="../css/WorkOrder/Search.css" rel="stylesheet">
  11. <link href="../css/init.css" rel="stylesheet" />
  12. <script src="../js/zTree/jquery.ztree.core.js"></script>
  13. <script src="../My97DatePicker/WdatePicker.js"></script>
  14. <script src="../js/WorkOrder/WorkOrder.js"></script>
  15. <script src="../css/laydate/laydate.js"></script>
  16. <style>
  17. table td {
  18. word-break:break-all;
  19. word-wrap:break-word;
  20. }
  21. #xl_box li{
  22. width: 50%;
  23. }
  24. .Message_box label{
  25. padding: 5px;
  26. width: 20%;
  27. }
  28. .award_box{
  29. display: none;
  30. }
  31. </style>
  32. </head>
  33. <body class="gray-bg">
  34. <div class="wrapper wrapper-content animated fadeInRight">
  35. <div class="daoHang clearfix">
  36. <div class="dhLeft">
  37. <sapn><i class="syIcon"></i>位置:<a href="javaScript:;" id="ReIndex">首页</a>&gt;<a href="javaScript:;">工单管理</a>&gt;<a href="" style="color: #000;">待处理列表</a></sapn>
  38. </div>
  39. </div>
  40. <div class="th-box">
  41. <div class="th-bar">
  42. <div class="seach-box fr">
  43. <ul>
  44. <li>客户名称:<input class="photo x-color inputs" type="text" id="name" /></li>
  45. <li>客户电话:<input class="photo x-color inputs" type="text" id="tel" /></li>
  46. <li><a class="sc_btn btns ss">搜索</a></li>
  47. <li><a class="sc_btn btns gjss">高级搜索</a></li>
  48. <li><a class="sc_btn btns" onclick="dcexcel(this)">导出</a></li>
  49. </ul>
  50. </div>
  51. </div>
  52. </div>
  53. <div style="width: 100%;padding: 10px;">
  54. <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  55. <thead>
  56. <tr>
  57. <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
  58. <th data-field="Type" data-formatter="GetTypeName" data-align="center">工单类型</th>
  59. <th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
  60. <th data-field="TypeClassName" data-align="center">问题类型</th>
  61. <th data-field="Customer" data-align="center">客户</th>
  62. <th data-field="CustomerTel" data-align="center">客户电话</th>
  63. <th data-field="CreateUser" data-align="center">坐席工号</th>
  64. <th data-field="CreateUserName" data-align="center">坐席姓名</th>
  65. <th data-field="CreateTime" data-align="center">创建时间</th>
  66. <th data-field="CBCount" data-align="center">催办</th>
  67. <th data-field="WorkOrderID" data-formatter="OverTime" data-align="center">工单超时</th>
  68. <th data-field="WorkOrderID" data-formatter="Dispose" data-align="center">操作</th>
  69. </tr>
  70. </thead>
  71. </table>
  72. </div>
  73. <!--查看详情-->
  74. <div class="ckxq Hidens">
  75. <ul class="clearfix ckxq_ul">
  76. <li class="Active">工单详情</li>
  77. <li>处理记录</li>
  78. <li>催办记录</li>
  79. <li>补充记录</li>
  80. <li>评论记录</li>
  81. <span class="Closed">×</span>
  82. </ul>
  83. <div class="gdxq">
  84. <div class="">
  85. <table id="gdxq_table" border="0" class="table table-bordered table-hover " style="width: 100%;">
  86. <tbody class="tbodys">
  87. <tr>
  88. <th>工单编号:</th>
  89. <td>
  90. <span id="xq_gdbh"></span>
  91. </td>
  92. <th>工单类型:</th>
  93. <td>
  94. <span id="xq_gdlx"></span>
  95. </td>
  96. <th>创建时间:</th>
  97. <td>
  98. <span id="xq_cjsj"></span>
  99. </td>
  100. </tr>
  101. <tr>
  102. <th>工单状态:</th>
  103. <td>
  104. <span id="xq_gdzt"></span>
  105. </td>
  106. <th>客户姓名:</th>
  107. <td>
  108. <span id="xq_khxm"></span>
  109. </td>
  110. <th>客户电话:</th>
  111. <td>
  112. <span id="xq_khdh"></span>
  113. </td>
  114. </tr>
  115. <tr>
  116. <th>问题类型:</th>
  117. <td>
  118. <span id="xq_wtlx"></span>
  119. </td>
  120. <th>坐席工号:</th>
  121. <td>
  122. <span id="xq_zxgh"></span>
  123. </td>
  124. <th>坐席姓名:</th>
  125. <td>
  126. <span id="xq_zxxm"></span>
  127. </td>
  128. </tr>
  129. <tr>
  130. <th>工单内容:</th>
  131. <td colspan="5">
  132. <span id="xq_gdnr" ></span>
  133. </td>
  134. </tr>
  135. </tbody>
  136. </table>
  137. </div>
  138. </div>
  139. <div class="gdxq" style="display:none;">
  140. <table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  141. <thead>
  142. <tr>
  143. <th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
  144. <th data-field="CreateTime">创建时间</th>
  145. </tr>
  146. </thead>
  147. </table>
  148. </div>
  149. <div class="gdxq" style="display:none;">
  150. <table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  151. <thead>
  152. <tr>
  153. <th data-field="CreateUserName">催办人</th>
  154. <th data-field="ToDeptName">被催办部门</th>
  155. <th data-field="ToUserName">被催办人</th>
  156. <th data-field="Detail">催办详情</th>
  157. <th data-field="CreateTime">创建时间</th>
  158. </tr>
  159. </thead>
  160. </table>
  161. </div>
  162. <div class="gdxq" style="display:none;">
  163. <table id="bclist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  164. <thead>
  165. <tr>
  166. <th data-field="CreateUserName">补充人</th>
  167. <th data-field="Detail">补充详情</th>
  168. <th data-field="CreateTime">创建时间</th>
  169. </tr>
  170. </thead>
  171. </table>
  172. </div>
  173. <div class="gdxq" style="display:none;">
  174. <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  175. <thead>
  176. <tr>
  177. <th data-field="CreateUserName">评论人</th>
  178. <th data-field="Detail">评论详情</th>
  179. <th data-field="CreateTime">创建时间</th>
  180. </tr>
  181. </thead>
  182. </table>
  183. </div>
  184. </div>
  185. </div>
  186. <div class="t-shade">
  187. <!--高级搜索-->
  188. <div class="shade_k gjsu ">
  189. <div class="shade_title">
  190. <span>高级搜索<srong class="cknum"></srong></span>
  191. <span class="setwin"><a>x</a></span>
  192. </div>
  193. <div class="shade_content">
  194. <div class="dgxx_table size-13">
  195. <table class="_table1 table table-bordered table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
  196. <tr>
  197. <th>工单类型:</th>
  198. <td>
  199. <div class="inpBox">
  200. <input type="text" class="inps select" readonly="readonly" />
  201. <input type="hidden" class="inps " id="ss_gdlx" />
  202. <i class="xl xl_two"></i>
  203. <div class="xl_common">
  204. <ul class="xl_box">
  205. <li>--请选择--</li>
  206. <li itemid="1">售前咨询</li>
  207. <li itemid="2">报修服务</li>
  208. <li itemid="3">投诉建议</li>
  209. </ul>
  210. </div>
  211. </div>
  212. </td>
  213. <th>工单编号:</th>
  214. <td>
  215. <div class="inpBox">
  216. <input type="text" class="inps " id="ss_gdbh" />
  217. </div>
  218. </td>
  219. </tr>
  220. <tr>
  221. <th>客户姓名:</th>
  222. <td>
  223. <div class="inpBox">
  224. <input type="text" class="inps " id="ss_khxm" />
  225. </div>
  226. </td>
  227. <th>客户电话:</th>
  228. <td>
  229. <div class="inpBox">
  230. <input type="text" class="inps " id="ss_khdh" />
  231. </div>
  232. </td>
  233. </tr>
  234. <tr>
  235. <th>工单内容:</th>
  236. <td colspan="3">
  237. <div class="inpBox">
  238. <input type="text" class="inps " id="ss_gdnr" />
  239. </div>
  240. </td>
  241. </tr>
  242. </table>
  243. </div>
  244. <div class="clearfix wh_btn">
  245. <input type="button" value="搜索" class="btn-info" id="gjss" />
  246. </div>
  247. </div>
  248. </div>
  249. <!--处理工单-->
  250. <div class="shade_k clgd ">
  251. <div class="shade_title">
  252. <span>处理工单<srong class="cknum"></srong></span>
  253. <span class="setwin"><a>x</a></span>
  254. </div>
  255. <div class="shade_content">
  256. <div class="dgxx_table size-13">
  257. <table class="_table1 table table-bordered table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
  258. <tr>
  259. <th>工单编号:</th>
  260. <td>
  261. <span id="cl_gdbh"></span>
  262. </td>
  263. <th>工单类型:</th>
  264. <td>
  265. <span id="cl_gdlx"></span>
  266. </td>
  267. </tr>
  268. <tr>
  269. <th>客户姓名:</th>
  270. <td>
  271. <span id="cl_khxm"></span>
  272. </td>
  273. <th>客户电话:</th>
  274. <td>
  275. <span id="cl_khdh"></span>
  276. </td>
  277. </tr>
  278. <tr>
  279. <th>工单内容:</th>
  280. <td colspan="3">
  281. <span id="cl_gdnr"></span>
  282. </td>
  283. </tr>
  284. <tr>
  285. <th>处理方式:</th>
  286. <td colspan="3">
  287. <div >
  288. <label style="font-weight: normal;">
  289. <input type="radio" value="1" name="ltype" checked="true" /> 结束
  290. </label>
  291. &nbsp;&nbsp;&nbsp;&nbsp;
  292. <label style="font-weight: normal;">
  293. <input type="radio" value="0" name="ltype" />转派
  294. </label>
  295. </div>
  296. </td>
  297. </tr>
  298. <tr style="display:none;" class="js">
  299. <th>接收部门:</th>
  300. <td>
  301. <div class="inpBox">
  302. <input type="text" class="inps tree" readonly="readonly" id="clbmname" />
  303. <input type="hidden" class="inps " id="clbm" />
  304. <i class="xl"></i>
  305. <div class="addTree">
  306. <ul id="zrbmtree" class="ztree"></ul>
  307. </div>
  308. </div>
  309. </td>
  310. <th>接收人:</th>
  311. <td>
  312. <div class="inpBox">
  313. <input type="text" class="inps select" readonly="readonly" id="clidname" />
  314. <input type="hidden" class="inps " id="clid" />
  315. <i class="xl"></i>
  316. <div class="xl_common">
  317. <ul class="xl_box clid"></ul>
  318. </div>
  319. </div>
  320. </td>
  321. </tr>
  322. <tr>
  323. <th>处理内容:</th>
  324. <td colspan="3">
  325. <div >
  326. <textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
  327. </div>
  328. </td>
  329. </tr>
  330. <tr>
  331. <th>信息分类</th>
  332. <td colspan="3">
  333. <div class="Message_box">
  334. </div>
  335. </td>
  336. </tr>
  337. <tr>
  338. <th>上报奖励</th>
  339. <td colspan="3">
  340. <div>
  341. <label style="font-weight: normal;">
  342. <input type="radio" value="1" name="award" checked="true" class="no-award"/> 未奖励
  343. </label>
  344. &nbsp;&nbsp;&nbsp;&nbsp;
  345. <label style="font-weight: normal;">
  346. <input type="radio" value="0" name="award"class="award" />已奖励
  347. </label>
  348. <label style="font-weight: normal;" class=" award_box"> &nbsp;&nbsp;
  349. 奖励金额:<input type="text" id="reamount" class="photo " />
  350. &nbsp;&nbsp;
  351. 奖励时间:<input type="text" id="retime" class="photo laydate-icon" /></label>
  352. </div>
  353. </td>
  354. </tr>
  355. <tr>
  356. <th>交办单位</th>
  357. <td colspan="3">
  358. <div class="inpBox">
  359. <input type="text" class="inps select" readonly="readonly" />
  360. <input type="hidden" class="inps " id="ss_gdlx" />
  361. <i class="xl xl_two"></i>
  362. <div class="xl_common">
  363. <ul class="xl_box" id="xl_box">
  364. </ul>
  365. </div>
  366. </div>
  367. </td>
  368. </tr>
  369. </table>
  370. </div>
  371. <div class="clearfix wh_btn">
  372. <input type="button" value="确定" class="btn-info" id="clgd" />
  373. </div>
  374. </div>
  375. </div>
  376. </div>
  377. <script>
  378. var selid;
  379. var zpid;
  380. var stype=1;
  381. $(document).ready(function () {
  382. // $(".no-award").click(function() {
  383. // $(".award_box").toggle();
  384. // })
  385. // $(".award").click(function() {
  386. // $(".award_box").toggle();
  387. // })
  388. //奖励
  389. laydate.skin('molv');
  390. //留言时间
  391. laydate({
  392. elem: '#retime',
  393. event: 'focus',
  394. festival: true, //显示节日
  395. });
  396. $(' input[name="award"]').change(function(){
  397. var val=$(this).val();
  398. if(val=="1"){
  399. $(".award_box").hide();
  400. }else{
  401. $(".award_box").show();
  402. }
  403. })
  404. //交办单位
  405. $.getJSON(huayi.config.callcenter_url+'Dictionary/GetDicValueListByFlag?flag=JBDW',
  406. { "token": $.cookie("token") }, function (result) {
  407. if (result.state.toLowerCase() == "success") {
  408. var html=""
  409. for(var i=0;i<result.data.length;i++){
  410. html+=' <li itemid="'+result.data[i].F_DictionaryValueId+'">'+result.data[i].F_Name+'</li>'
  411. }
  412. $(html).appendTo("#xl_box");
  413. }
  414. })
  415. //信息分类
  416. $.getJSON(huayi.config.callcenter_url+'Dictionary/GetDicValueListByFlag?flag=XXFL',
  417. { "token": $.cookie("token") }, function (result) {
  418. console.log(result.data);
  419. if (result.state.toLowerCase() == "success") {
  420. var html=""
  421. for(var i=0;i<result.data.length;i++){
  422. html+='<label style="font-weight: normal;">'+
  423. '<input type="radio" value="'+result.data[i].F_DictionaryValueId+'" name="ltypes" checked="checked" /> '+result.data[i].F_Name+''+
  424. '</label>'
  425. }
  426. $(html).appendTo(".Message_box");
  427. }
  428. })
  429. //处理工单
  430. $("#clgd").click(function () {
  431. var val = $("input[name='ltype']:checked").val();
  432. if (!val) {
  433. layer.confirm('请选择处理方式!', {
  434. btn: ['确定']
  435. });
  436. return;
  437. }
  438. if (val == '0') {
  439. if (!$("#clbm").val()) {
  440. layer.confirm('请选择接收部门!', {
  441. btn: ['确定']
  442. });
  443. return;
  444. }
  445. }
  446. if (!$("#cont").val()) {
  447. layer.confirm('请输入处理内容!', {
  448. btn: ['确定']
  449. });
  450. return;
  451. }
  452. $.post(huayi.config.callcenter_url+'WorkOrder/DealWorkOrder', { orderid: zpid, isend: val, clbm: $("#clbm").val(), clid: $("#clid").val(),cont:$("#cont").val(), "token": $.cookie("token") }, function (result) {
  453. result = $.parseJSON(result);
  454. if (result.state.toLowerCase() == "success") {
  455. layer.msg("处理工单成功");
  456. $(".t-shade").removeClass("cx");
  457. $(".clgd").removeClass("cx");
  458. initTable();
  459. }
  460. })
  461. })
  462. })
  463. function initTable() {
  464. //先销毁表格
  465. $('#workorderlist').bootstrapTable('destroy');
  466. //初始化表格,动态从服务器加载数据
  467. $("#workorderlist").bootstrapTable({
  468. method: "get", //使用get请求到服务器获取数据
  469. url: huayi.config.callcenter_url+"WorkOrder/GetList", //获取数据的Servlet地址
  470. striped: true, //表格显示条纹
  471. pagination: true, //启动分页
  472. pageSize: 5, //每页显示的记录数
  473. pageNumber: 1, //当前第几页
  474. pageList: [10, 20, 50, 100], //记录数可选列表
  475. search: false, //是否启用查询
  476. showColumns: false, //显示下拉框勾选要显示的列
  477. showRefresh: false, //显示刷新按钮
  478. sidePagination: "server", //表示服务端请求
  479. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  480. //设置为limit可以获取limit, offset, search, sort, order
  481. queryParamsType: "undefined",
  482. queryParams: function queryParams(params) { //设置查询参数
  483. var param = {
  484. page: params.pageNumber,
  485. pagesize: params.pageSize,
  486. ltype: 2,
  487. token: $.cookie("token")
  488. };
  489. if (stype == '1') {
  490. param.name = $("#name").val();
  491. param.tel = $("#tel").val();
  492. } else if (stype == '2') {
  493. param.name = $("#ss_khxm").val();
  494. param.tel = $("#ss_khdh").val();
  495. param.key = $("#ss_gdnr").val();
  496. param.type = $("#ss_gdlx").val();
  497. param.orderid = $("#ss_gdbh").val();
  498. }
  499. return param;
  500. },
  501. onLoadSuccess: function () { //加载成功时执行
  502. //layer.msg("加载成功");
  503. },
  504. onLoadError: function () { //加载失败时执行
  505. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  506. }
  507. });
  508. }
  509. function dcexcel(obj) {
  510. var url = huayi.config.callcenter_url + "WorkOrder/ExportList?ltype=2&token=" + $.cookie("token");
  511. if (stype == '1') {
  512. url += "&name=" + $("#name").val() + "&tel=" + $("#tel").val();
  513. } else if (stype == '2') {
  514. url += "&name=" + $("#ss_khxm").val() + "&tel=" + $("#ss_khdh").val() + "&key=" + $("#ss_gdnr").val();
  515. url += "&type=" + $("#ss_gdlx").val() + "&orderid=" + $("#ss_gdbh").val();
  516. }
  517. obj.href = url;
  518. }
  519. </script>
  520. </body>
  521. </html>