PingAnYeXianSZCG_Web 前端代码

WorkOrderDispose.html 24KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>待处理列表</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7. <script src="../Script/Common/huayi.load.js"></script>
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link href="../css/WorkOrder/Search.css" rel="stylesheet">
  11. <link href="../css/init.css" rel="stylesheet" />
  12. <script src="../js/zTree/jquery.ztree.core.js"></script>
  13. <script src="../My97DatePicker/WdatePicker.js"></script>
  14. <script src="../js/WorkOrder/WorkOrder.js"></script>
  15. <style>
  16. table td {
  17. word-break:break-all;
  18. word-wrap:break-word;
  19. }
  20. table th {
  21. min-width:100px;
  22. }
  23. #xl_box li{
  24. width: 50%;
  25. }
  26. .Message_box label{
  27. padding: 5px;
  28. width: 20%;
  29. }
  30. .award_box{
  31. display: none;
  32. }
  33. </style>
  34. </head>
  35. <body class="gray-bg">
  36. <div class="wrapper wrapper-content animated fadeInRight">
  37. <div class="daoHang clearfix">
  38. <div class="dhLeft">
  39. <sapn><i class="syIcon"></i>位置:<a href="javaScript:;" id="ReIndex">首页</a>&gt;<a href="javaScript:;">工单管理</a>&gt;<a href="" style="color: #000;">待处理列表</a></sapn>
  40. </div>
  41. </div>
  42. <div class="th-box">
  43. <div class="th-bar">
  44. <div class="seach-box fr">
  45. <ul>
  46. <li>客户名称:<input class="photo x-color inputs" type="text" id="name" /></li>
  47. <li>客户电话:<input class="photo x-color inputs" type="text" id="tel" /></li>
  48. <li><a class="sc_btn btns ss">搜索</a></li>
  49. <li><a class="sc_btn btns gjss">高级搜索</a></li>
  50. <li><a class="sc_btn btns" onclick="dcexcel(this)">导出</a></li>
  51. </ul>
  52. </div>
  53. </div>
  54. </div>
  55. <div style="width: 100%;padding: 10px;">
  56. <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  57. <thead>
  58. <tr>
  59. <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
  60. <th data-field="Type" data-formatter="GetTypeName" data-align="center">工单类型</th>
  61. <th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
  62. <th data-field="TypeClassName" data-align="center">问题类型</th>
  63. <th data-field="Customer" data-align="center">客户</th>
  64. <th data-field="CustomerTel" data-align="center">客户电话</th>
  65. <th data-field="CreateUser" data-align="center">坐席工号</th>
  66. <th data-field="CreateUserName" data-align="center">坐席姓名</th>
  67. <th data-field="CreateTime" data-align="center">创建时间</th>
  68. <th data-field="CBCount" data-align="center">催办</th>
  69. <th data-field="WorkOrderID" data-formatter="OverTime" data-align="center">工单超时</th>
  70. <th data-field="WorkOrderID" data-formatter="Dispose" data-align="center">操作</th>
  71. </tr>
  72. </thead>
  73. </table>
  74. </div>
  75. <!--查看详情-->
  76. <div class="ckxq Hidens">
  77. <ul class="clearfix ckxq_ul">
  78. <li class="Active">工单详情</li>
  79. <li>处理记录</li>
  80. <li>催办记录</li>
  81. <li>补充记录</li>
  82. <li>评论记录</li>
  83. <span class="Closed">×</span>
  84. </ul>
  85. <div class="gdxq">
  86. <div class="">
  87. <table id="gdxq_table" border="0" class="table table-bordered table-hover " style="width: 100%;">
  88. <tbody class="tbodys">
  89. <tr>
  90. <th>工单编号:</th>
  91. <td>
  92. <span id="xq_gdbh"></span>
  93. </td>
  94. <th>工单类型:</th>
  95. <td>
  96. <span id="xq_gdlx"></span>
  97. </td>
  98. <th>创建时间:</th>
  99. <td>
  100. <span id="xq_cjsj"></span>
  101. </td>
  102. </tr>
  103. <tr>
  104. <th>工单状态:</th>
  105. <td>
  106. <span id="xq_gdzt"></span>
  107. </td>
  108. <th>客户姓名:</th>
  109. <td>
  110. <span id="xq_khxm"></span>
  111. </td>
  112. <th>客户电话:</th>
  113. <td>
  114. <span id="xq_khdh"></span>
  115. </td>
  116. </tr>
  117. <tr>
  118. <th>问题类型:</th>
  119. <td>
  120. <span id="xq_wtlx"></span>
  121. </td>
  122. <th>坐席工号:</th>
  123. <td>
  124. <span id="xq_zxgh"></span>
  125. </td>
  126. <th>坐席姓名:</th>
  127. <td>
  128. <span id="xq_zxxm"></span>
  129. </td>
  130. </tr>
  131. <tr>
  132. <th>工单内容:</th>
  133. <td colspan="5">
  134. <span id="xq_gdnr" ></span>
  135. </td>
  136. </tr>
  137. </tbody>
  138. </table>
  139. </div>
  140. </div>
  141. <div class="gdxq" style="display:none;">
  142. <table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  143. <thead>
  144. <tr>
  145. <th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
  146. <th data-field="CreateTime">创建时间</th>
  147. </tr>
  148. </thead>
  149. </table>
  150. </div>
  151. <div class="gdxq" style="display:none;">
  152. <table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  153. <thead>
  154. <tr>
  155. <th data-field="CreateUserName">催办人</th>
  156. <th data-field="ToDeptName">被催办部门</th>
  157. <th data-field="ToUserName">被催办人</th>
  158. <th data-field="Detail">催办详情</th>
  159. <th data-field="CreateTime">创建时间</th>
  160. </tr>
  161. </thead>
  162. </table>
  163. </div>
  164. <div class="gdxq" style="display:none;">
  165. <table id="bclist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  166. <thead>
  167. <tr>
  168. <th data-field="CreateUserName">补充人</th>
  169. <th data-field="Detail">补充详情</th>
  170. <th data-field="CreateTime">创建时间</th>
  171. </tr>
  172. </thead>
  173. </table>
  174. </div>
  175. <div class="gdxq" style="display:none;">
  176. <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  177. <thead>
  178. <tr>
  179. <th data-field="CreateUserName">评论人</th>
  180. <th data-field="Detail">评论详情</th>
  181. <th data-field="CreateTime">创建时间</th>
  182. </tr>
  183. </thead>
  184. </table>
  185. </div>
  186. </div>
  187. </div>
  188. <div class="t-shade">
  189. <!--高级搜索-->
  190. <div class="shade_k gjsu ">
  191. <div class="shade_title">
  192. <span>高级搜索<srong class="cknum"></srong></span>
  193. <span class="setwin"><a>x</a></span>
  194. </div>
  195. <div class="shade_content">
  196. <div class="dgxx_table size-13">
  197. <table class="_table1 table table-bordered table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
  198. <tr>
  199. <th>工单类型:</th>
  200. <td>
  201. <div class="inpBox">
  202. <input type="text" class="inps select" readonly="readonly" />
  203. <input type="hidden" class="inps " id="ss_gdlx" />
  204. <i class="xl xl_two"></i>
  205. <div class="xl_common">
  206. <ul class="xl_box">
  207. <li>--请选择--</li>
  208. <li itemid="1">售前咨询</li>
  209. <li itemid="2">报修服务</li>
  210. <li itemid="3">投诉建议</li>
  211. </ul>
  212. </div>
  213. </div>
  214. </td>
  215. <th>工单编号:</th>
  216. <td>
  217. <div class="inpBox">
  218. <input type="text" class="inps " id="ss_gdbh" />
  219. </div>
  220. </td>
  221. </tr>
  222. <tr>
  223. <th>客户姓名:</th>
  224. <td>
  225. <div class="inpBox">
  226. <input type="text" class="inps " id="ss_khxm" />
  227. </div>
  228. </td>
  229. <th>客户电话:</th>
  230. <td>
  231. <div class="inpBox">
  232. <input type="text" class="inps " id="ss_khdh" />
  233. </div>
  234. </td>
  235. </tr>
  236. <tr>
  237. <th>工单内容:</th>
  238. <td colspan="3">
  239. <div class="inpBox">
  240. <input type="text" class="inps " id="ss_gdnr" />
  241. </div>
  242. </td>
  243. </tr>
  244. </table>
  245. </div>
  246. <div class="clearfix wh_btn">
  247. <input type="button" value="搜索" class="btn-info" id="gjss" />
  248. </div>
  249. </div>
  250. </div>
  251. <!--处理工单-->
  252. <div class="shade_k clgd ">
  253. <div class="shade_title">
  254. <span>处理工单<srong class="cknum"></srong></span>
  255. <span class="setwin"><a>x</a></span>
  256. </div>
  257. <div class="shade_content">
  258. <div class="dgxx_table size-13">
  259. <table class="_table1 table table-bordered table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
  260. <tr>
  261. <th>工单编号:</th>
  262. <td>
  263. <span id="cl_gdbh"></span>
  264. </td>
  265. <th>工单类型:</th>
  266. <td>
  267. <span id="cl_gdlx"></span>
  268. </td>
  269. </tr>
  270. <tr>
  271. <th>客户姓名:</th>
  272. <td>
  273. <span id="cl_khxm"></span>
  274. </td>
  275. <th>客户电话:</th>
  276. <td>
  277. <span id="cl_khdh"></span>
  278. </td>
  279. </tr>
  280. <tr>
  281. <th>工单内容:</th>
  282. <td colspan="3">
  283. <span id="cl_gdnr"></span>
  284. </td>
  285. </tr>
  286. <tr>
  287. <th>处理方式:</th>
  288. <td colspan="3">
  289. <div >
  290. <label style="font-weight: normal;">
  291. <input type="radio" value="1" name="ltype" checked="checked" /> 结束
  292. </label>
  293. &nbsp;&nbsp;&nbsp;&nbsp;
  294. <label style="font-weight: normal;">
  295. <input type="radio" value="0" name="ltype" />转派
  296. </label>
  297. </div>
  298. </td>
  299. </tr>
  300. <tr style="display:none;" class="js">
  301. <th>接收部门:</th>
  302. <td>
  303. <div class="inpBox">
  304. <input type="text" class="inps tree" readonly="readonly" id="clbmname" />
  305. <input type="hidden" class="inps " id="clbm" />
  306. <i class="xl"></i>
  307. <div class="addTree">
  308. <ul id="zrbmtree" class="ztree"></ul>
  309. </div>
  310. </div>
  311. </td>
  312. <th>接收人:</th>
  313. <td>
  314. <div class="inpBox">
  315. <input type="text" class="inps select" readonly="readonly" id="clidname" />
  316. <input type="hidden" class="inps " id="clid" />
  317. <i class="xl"></i>
  318. <div class="xl_common">
  319. <ul class="xl_box clid"></ul>
  320. </div>
  321. </div>
  322. </td>
  323. </tr>
  324. <tr>
  325. <th>处理内容:</th>
  326. <td colspan="3">
  327. <div >
  328. <textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
  329. </div>
  330. </td>
  331. </tr>
  332. <tr>
  333. <th>信息分类</th>
  334. <td colspan="3">
  335. <div class="Message_box">
  336. </div>
  337. </td>
  338. </tr>
  339. <tr>
  340. <th>上报奖励</th>
  341. <td colspan="3">
  342. <div>
  343. <label style="font-weight: normal;">
  344. <input type="radio" value="1" name="award" class="no-award"/> 未奖励
  345. </label>
  346. &nbsp;&nbsp;&nbsp;&nbsp;
  347. <label style="font-weight: normal;">
  348. <input type="radio" value="0" name="award"class="award" checked="true" />已奖励
  349. </label>
  350. <label style="font-weight: normal;" class=" award_box"> &nbsp;&nbsp;
  351. 奖励金额:<input type="text" id="reamount" />
  352. &nbsp;&nbsp;
  353. 奖励时间:<input type="text" id="retime" /></label>
  354. </div>
  355. </td>
  356. </tr>
  357. <tr>
  358. <th>交办单位</th>
  359. <td colspan="3">
  360. <div class="inpBox">
  361. <input type="text" class="inps select" readonly="readonly" />
  362. <input type="hidden" class="inps " id="ss_gdlx" />
  363. <i class="xl xl_two"></i>
  364. <div class="xl_common">
  365. <ul class="xl_box" id="xl_box">
  366. </ul>
  367. </div>
  368. </div>
  369. </td>
  370. </tr>
  371. </table>
  372. </div>
  373. <div class="clearfix wh_btn">
  374. <input type="button" value="确定" class="btn-info" id="clgd" />
  375. </div>
  376. </div>
  377. </div>
  378. </div>
  379. <script>
  380. var selid;
  381. var zpid;
  382. var stype=1;
  383. $(document).ready(function () {
  384. // $(".no-award").click(function() {
  385. // $(".award_box").toggle();
  386. // })
  387. // $(".award").click(function() {
  388. // $(".award_box").toggle();
  389. // })
  390. //奖励
  391. $(' input[name="award"]').change(function(){
  392. var val=$(this).val();
  393. if(val=="1"){
  394. $(".award_box").show();
  395. }else{
  396. $(".award_box").hide();
  397. }
  398. })
  399. //交办单位
  400. $.getJSON(huayi.config.callcenter_url+'Dictionary/GetDicValueListByFlag?flag=JBDW',
  401. { "token": $.cookie("token") }, function (result) {
  402. if (result.state.toLowerCase() == "success") {
  403. var html=""
  404. for(var i=0;i<result.data.length;i++){
  405. html+=' <li itemid="'+result.data[i].F_DictionaryValueId+'">'+result.data[i].F_Name+'</li>'
  406. }
  407. $(html).appendTo("#xl_box");
  408. }
  409. })
  410. //信息分类
  411. $.getJSON(huayi.config.callcenter_url+'Dictionary/GetDicValueListByFlag?flag=XXFL',
  412. { "token": $.cookie("token") }, function (result) {
  413. console.log(result.data);
  414. if (result.state.toLowerCase() == "success") {
  415. var html=""
  416. for(var i=0;i<result.data.length;i++){
  417. html+='<label style="font-weight: normal;">'+
  418. '<input type="radio" value="'+result.data[i].F_DictionaryValueId+'" name="ltype" checked="checked" /> '+result.data[i].F_Name+''+
  419. '</label>'
  420. }
  421. $(html).appendTo(".Message_box");
  422. }
  423. })
  424. //处理工单
  425. $("#clgd").click(function () {
  426. var val = $("input[name='ltype']:checked").val();
  427. if (!val) {
  428. layer.confirm('请选择处理方式!', {
  429. btn: ['确定']
  430. });
  431. return;
  432. }
  433. if (val == '0') {
  434. if (!$("#clbm").val()) {
  435. layer.confirm('请选择接收部门!', {
  436. btn: ['确定']
  437. });
  438. return;
  439. }
  440. }
  441. if (!$("#cont").val()) {
  442. layer.confirm('请输入处理内容!', {
  443. btn: ['确定']
  444. });
  445. return;
  446. }
  447. $.post(huayi.config.callcenter_url+'WorkOrder/DealWorkOrder', { orderid: zpid, isend: val, clbm: $("#clbm").val(), clid: $("#clid").val(),cont:$("#cont").val(), "token": $.cookie("token") }, function (result) {
  448. result = $.parseJSON(result);
  449. if (result.state.toLowerCase() == "success") {
  450. layer.msg("处理工单成功");
  451. $(".t-shade").removeClass("cx");
  452. $(".clgd").removeClass("cx");
  453. initTable();
  454. }
  455. })
  456. })
  457. })
  458. function initTable() {
  459. //先销毁表格
  460. $('#workorderlist').bootstrapTable('destroy');
  461. //初始化表格,动态从服务器加载数据
  462. $("#workorderlist").bootstrapTable({
  463. method: "get", //使用get请求到服务器获取数据
  464. url: huayi.config.callcenter_url+"WorkOrder/GetList", //获取数据的Servlet地址
  465. striped: true, //表格显示条纹
  466. pagination: true, //启动分页
  467. pageSize: 5, //每页显示的记录数
  468. pageNumber: 1, //当前第几页
  469. pageList: [10, 20, 50, 100], //记录数可选列表
  470. search: false, //是否启用查询
  471. showColumns: false, //显示下拉框勾选要显示的列
  472. showRefresh: false, //显示刷新按钮
  473. sidePagination: "server", //表示服务端请求
  474. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  475. //设置为limit可以获取limit, offset, search, sort, order
  476. queryParamsType: "undefined",
  477. queryParams: function queryParams(params) { //设置查询参数
  478. var param = {
  479. page: params.pageNumber,
  480. pagesize: params.pageSize,
  481. ltype: 2,
  482. token: $.cookie("token")
  483. };
  484. if (stype == '1') {
  485. param.name = $("#name").val();
  486. param.tel = $("#tel").val();
  487. } else if (stype == '2') {
  488. param.name = $("#ss_khxm").val();
  489. param.tel = $("#ss_khdh").val();
  490. param.key = $("#ss_gdnr").val();
  491. param.type = $("#ss_gdlx").val();
  492. param.orderid = $("#ss_gdbh").val();
  493. }
  494. return param;
  495. },
  496. onLoadSuccess: function () { //加载成功时执行
  497. //layer.msg("加载成功");
  498. },
  499. onLoadError: function () { //加载失败时执行
  500. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  501. }
  502. });
  503. }
  504. function dcexcel(obj) {
  505. var url = huayi.config.callcenter_url + "WorkOrder/ExportList?ltype=2&token=" + $.cookie("token");
  506. if (stype == '1') {
  507. url += "&name=" + $("#name").val() + "&tel=" + $("#tel").val();
  508. } else if (stype == '2') {
  509. url += "&name=" + $("#ss_khxm").val() + "&tel=" + $("#ss_khdh").val() + "&key=" + $("#ss_gdnr").val();
  510. url += "&type=" + $("#ss_gdlx").val() + "&orderid=" + $("#ss_gdbh").val();
  511. }
  512. obj.href = url;
  513. }
  514. </script>
  515. </body>
  516. </html>