lihai
/
PingAnYeXianSZCG_Web


			
				
					
						
						
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							<!DOCTYPE html>
<html>

	<head>
		<meta charset="UTF-8">
		<title>待处理列表</title>
		<meta name="viewport" content="width=device-width, initial-scale=1.0">
		<script src="../Script/Common/huayi.load.js"></script>
		<script src="../Script/Common/huayi.config.js"></script>
		<link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
		<link href="../css/init.css" rel="stylesheet" />
		<script src="../js/zTree/jquery.ztree.core.js"></script>
		<script src="../My97DatePicker/WdatePicker.js"></script>
		<script src="../js/WorkOrder/WorkOrder.js"></script>
		<script src="../css/laydate/laydate.js"></script>
		<style>
			table td {
				word-break: break-all;
				word-wrap: break-word;
			}
			
			.Message_box label {
				padding: 5px;
				width: 20%;
			}
			
			.award_box {
				display: none;
			}
			
			#xl_box {
				width: 170px;
				height: 25px;
				border: none;
				outline: none;
			}
		</style>
	</head>

	<body class="gray-bg">
		<div class="wrapper wrapper-content animated fadeInRight">
			<div class="daoHang clearfix">
				<div class="dhLeft">
					<sapn><i class="syIcon"></i>位置：
						<a href="javaScript:;" id="ReIndex">首页</a>&gt;
						<a href="javaScript:;">工单管理</a>&gt;
						<a href="" style="color: #000;">待处理列表</a>
					</sapn>
				</div>
			</div>
			<div class="th-box">
				<div class="th-bar">
					<div class="seach-box fr">
						<ul>
							<li>客户名称：<input class="photo x-color inputs" type="text" id="name" /></li>
							<li>客户电话：<input class="photo x-color inputs" type="text" id="tel" /></li>
							<li>关键字：<input class="photo x-color inputs" type="text" id="ss_gdnr" /></li>
							<li>
								<a class="sc_btn btns ss">搜索</a>
							</li>
							
						</ul>
					</div>
				</div>
			</div>
			<div style="width: 100%;padding: 10px;">
				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
					<thead>
						<tr>
							<th data-field="WorkOrderID" data-formatter="Appoint" data-align="center">操作</th>
							<th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
							<th data-field="Detail" data-align="center">工单内容</th>
							<th data-field="Answer" data-align="center">处理内容</th>
							<th data-field="IsAudit" data-align="center" data-formatter="Audit">信息审核</th>
							<th data-field="InfoType" data-align="center">信息分类</th>
							<th data-field="Unit" data-align="center">交办单位</th>
							<th data-field="Customer" data-align="center">客户姓名</th>
							<th data-field="CustomerTel" data-align="center">客户电话</th>
							<th data-field="CreateUser" data-align="center">坐席工号</th>
							<th data-field="CreateUserName" data-align="center">坐席姓名</th>
							<th data-field="CreateTime" data-align="center">创建时间</th>
								<th data-field="Type" data-align="center" data-formatter="Type">工单来源</th>

						</tr>
					</thead>
				</table>
			</div>
			<!--查看详情-->
			<div class="ckxq  Hidens">
				<ul class="clearfix ckxq_ul">
					<li class="Active">工单详情</li>
					<li>处理记录</li>
					<li>评论记录</li>
					<span class="Closed">×</span>
				</ul>
				<div class="gdxq">
					<div class="">
						<table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
							<tbody class="tbodys">
								<tr>
									<th>工单编号：</th>
									<td>
										<span id="xq_gdbh"></span>
									</td>
									<th>工单类型：</th>
									<td>
										<span id="xq_gdlx"></span>
									</td>
									<th>创建时间：</th>
									<td>
										<span id="xq_cjsj"></span>
									</td>
								</tr>
								<tr>
									<th>工单状态：</th>
									<td>
										<span id="xq_gdzt"></span>
									</td>
									<th>客户姓名：</th>
									<td>
										<span id="xq_khxm"></span>
									</td>
									<th>客户电话：</th>
									<td>
										<span id="xq_khdh"></span>
									</td>
								</tr>
								<tr>
									<th>问题类型：</th>
									<td>
										<span id="xq_wtlx"></span>
									</td>
									<th>坐席工号：</th>
									<td>
										<span id="xq_zxgh"></span>
									</td>
									<th>坐席姓名：</th>
									<td>
										<span id="xq_zxxm"></span>
									</td>
								</tr>
								 <tr>
                            <th>信息审核：</th>
                            <td>
                                <span id="xq_xxsh"></span>
                            </td>
                            <th>信息分类：</th>
                            <td>
                                <span id="xq_xxfl"></span>
                            </td>
                            <th>交办单位：</th>
                            <td>
                                <span id="xq_jbdw"></span>
                            </td>
                        </tr>
								<tr>
									<th>工单内容：</th>
									<td colspan="5">
										<span id="xq_gdnr"></span>
									</td>
								</tr>
								<tr>
									<th>处理内容：</th>
									<td colspan="5">
										<span id="xq_clnr"></span>
									</td>
								</tr>
								<tr>
									<th>图文信息：</th>
									<td colspan="5">
										<div class="" id="IMG_box">
											
										</div>
									</td>
								</tr>
							</tbody>

						</table>
					</div>
				</div>
				<div class="gdxq" style="display:none;">
					<table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
						<thead>
							<tr>
								<th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
								<th data-field="CreateTime">创建时间</th>
							</tr>
						</thead>
					</table>
				</div>

				<div class="gdxq" style="display:none;">
					<table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
						<thead>
							<tr>
								<th data-field="CreateUserName">评论人</th>
								<th data-field="Detail">评论详情</th>
								<th data-field="CreateTime">创建时间</th>
							</tr>
						</thead>
					</table>
				</div>
			</div>
		</div>

		<div class="t-shade">
			<!--高级搜索-->
			<div class="shade_k gjsu ">
				<div class="shade_title">
					<span>高级搜索<srong class="cknum"></srong></span>
					<span class="setwin"><a>x</a></span>
				</div>
				<div class="shade_content">
					<div class="dgxx_table size-13">
						<table class="_table1 table table-bordered  table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
							<tr>
								<th>工单类型：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps select" readonly="readonly" />
										<input type="hidden" class="inps " id="ss_gdlx" />
										<i class="xl xl_two"></i>
										<div class="xl_common">
											<ul class="xl_box">
												<li>--请选择--</li>
												<li itemid="1">售前咨询</li>
												<li itemid="2">报修服务</li>
												<li itemid="3">投诉建议</li>
											</ul>
										</div>
									</div>
								</td>
								<th>工单编号：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps " id="ss_gdbh" />
									</div>
								</td>
							</tr>
							<tr>
								<th>客户姓名：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps " id="ss_khxm" />
									</div>
								</td>

								<th>客户电话：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps " id="ss_khdh" />
									</div>
								</td>
							</tr>
							<tr>
								<th>工单内容：</th>
								<td colspan="3">
									<div class="inpBox">
										<input type="text" class="inps " id="ss_gdnr" />
									</div>
								</td>
							</tr>
						</table>
					</div>
					<div class="clearfix wh_btn">
						<input type="button" value="搜索" class="btn-info" id="gjss" />
					</div>
				</div>
			</div>
			<!--处理工单-->
			<div class="shade_k clgd ">
				<div class="shade_title">
					<span>处理工单<srong class="cknum"></srong></span>
					<span class="setwin"><a>x</a></span>
				</div>
				<div class="shade_content">
					<div class="dgxx_table size-13">
						<table class="_table1 table table-bordered  table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
							<tr>
								<th>工单编号：</th>
								<td>
									<span id="cl_gdbh"></span>
								</td>

								<th>工单类型：</th>
								<td>
									<span id="cl_gdlx"></span>
								</td>
							</tr>
							<tr>
								<th>客户姓名：</th>
								<td>
									<span id="cl_khxm"></span>
								</td>

								<th>客户电话：</th>
								<td>
									<span id="cl_khdh"></span>
								</td>
							</tr>
							<tr>
								<th>工单内容：</th>
								<td colspan="3">
									<span id="cl_gdnr"></span>
								</td>
							</tr>
							<tr>
								<th>图文信息：</th>
								<td colspan="3">
									<div class="space">

									</div>
								</td>
							</tr>
							<tr>
								<th>处理方式：</th>
								<td colspan="3">
									<div>
										<label style="font-weight: normal;">
                                        <input type="radio" value="1" name="ltype" checked="true" /> 结束
                                    </label> &nbsp;&nbsp;&nbsp;&nbsp;
										<label style="font-weight: normal;">
                                        <input type="radio" value="0" name="ltype" />转派
                                    </label>
									</div>
								</td>
							</tr>
							<tr style="display:none;" class="js">
								<th>接收部门：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps tree" readonly="readonly" id="clbmname" />
										<input type="hidden" class="inps " id="clbm" />
										<i class="xl"></i>
										<div class="addTree">
											<ul id="zrbmtree" class="ztree"></ul>
										</div>
									</div>
								</td>

								<th>接收人：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps select" readonly="readonly" id="clidname" />
										<input type="hidden" class="inps " id="clid" />
										<i class="xl"></i>
										<div class="xl_common">
											<ul class="xl_box clid"></ul>
										</div>
									</div>
								</td>
							</tr>
							<tr>
								<th>处理内容：</th>
								<td colspan="3">
									<div>
										<textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
									</div>
								</td>
							</tr>
							<tr>
								<th>信息审核：</th>
								<td colspan="3">
									<label style="font-weight: normal;">
                                    <input type="radio" value="0" name="isAudit" checked="true" class="no-award" />无效
                                </label> &nbsp;&nbsp;&nbsp;&nbsp;
									<label style="font-weight: normal;">
                                    <input type="radio" value="1" name="isAudit" class="award" />有效

                                </label>
								</td>
							</tr>
							<tr>
								<th>信息分类：</th>
								<td colspan="3">
									<div class="Message_box">

									</div>
								</td>
							</tr>
							<!--<tr>
                            <th>上报奖励</th>
                            <td colspan="3">
                                <div>
                                    <label style="font-weight: normal;">
                                        <input type="radio" value="0" name="award" checked="true"   class="no-award"/> 未奖励
                                    </label>
                                    &nbsp;&nbsp;&nbsp;&nbsp;
                                    <label style="font-weight: normal;">
                                        <input type="radio" value="1" name="award"class="award" />已奖励
                                       
                                    </label>
                                    <label style="font-weight: normal;" class=" award_box"> &nbsp;&nbsp;
                                        奖励金额：<input type="text" id="reamount"  class="photo " />
                                        &nbsp;&nbsp;
                                        奖励时间：<input type="text" id="retime"  class="photo laydate-icon" /></label>
                                </div>
                            </td>
                        </tr>-->
							<tr>
								<th>交办单位：</th>
								<td colspan="3">
									<div class="inpBox">

										<i class="xl xl_two"></i>
										<select name="" id="xl_box">

										</select>
									</div>
								</td>
							</tr>
						</table>
					</div>
					<div class="clearfix wh_btn">
						<input type="button" value="确定" class="btn-info" id="clgd" />
					</div>
				</div>
			</div>
		</div>
		<script>
			var selid;
			var zpid;
			var stype = 1;
			$(document).ready(function() {
				//      	$(".no-award").click(function() {
				//					$(".award_box").toggle();
				//				})
				//				$(".award").click(function() {
				//					$(".award_box").toggle();
				//				})
				//奖励

				$(' input[name="award"]').change(function() {
					var val = $(this).val();
					if(val == "1") {
						$(".award_box").hide();
					} else {
						$(".award_box").show();
					}

				})
				//交办单位
				$.getJSON(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag?flag=JBDW', {
					"token": $.cookie("token")
				}, function(result) {
					if(result.state.toLowerCase() == "success") {
						$('<option value="">请选择</option>').appendTo("#xl_box");
						for(var i = 0; i < result.data.length; i++) {
							$('<option value="' + result.data[i].F_DictionaryValueId + '">' + result.data[i].F_Name + '</option>').appendTo("#xl_box");

						}

					}
				})
				//信息分类
				$.getJSON(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag?flag=XXFL', {
					"token": $.cookie("token")
				}, function(result) {
					console.log(result.data);
					if(result.state.toLowerCase() == "success") {
						var html = ""
						for(var i = 0; i < result.data.length; i++) {
							html += '<label style="font-weight: normal;">' +
								'<input type="radio" value="' + result.data[i].F_DictionaryValueId + '" name="ltypes" checked="checked" /> ' + result.data[i].F_Name + '' +
								'</label>'
						}
						$(html).appendTo(".Message_box");
					}
				})
				//处理工单
				$("#clgd").click(function() {
					var val = $("input[name='ltype']:checked").val();
					if(!val) {
						layer.confirm('请选择处理方式！', {
							btn: ['确定']
						});
						return;
					}
					if(val == '0') {
						if(!$("#clbm").val()) {
							layer.confirm('请选择接收部门！', {
								btn: ['确定']
							});
							return;
						}
					}
					if(!$("#cont").val()) {
						layer.confirm('请输入处理内容！', {
							btn: ['确定']
						});
						return;
					}
					$.post(huayi.config.callcenter_url + 'WorkOrder/DealWorkOrder', {
						orderid: zpid,
						isend: val,
						clbm: $("#clbm").val(),
						clid: $("#clid").val(),
						cont: $("#cont").val(),
						isaudit: $("input[name='isAudit']:checked").val(),
						infotypeid: $("input[name='ltype']:checked").val(),
						unitid: $("#xl_box").val(),
						"token": $.cookie("token")
					}, function(result) {
						result = $.parseJSON(result);
						if(result.state.toLowerCase() == "success") {

							layer.msg("处理工单成功");
							$(".t-shade").removeClass("cx");
							$(".clgd").removeClass("cx");
							initTable();
						}
					})
				})
			})

			function initTable() {
				//先销毁表格
				$('#workorderlist').bootstrapTable('destroy');
				//初始化表格,动态从服务器加载数据
				$("#workorderlist").bootstrapTable({
					method: "get", //使用get请求到服务器获取数据
					url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
					striped: true, //表格显示条纹
					pagination: true, //启动分页
					pageSize: 5, //每页显示的记录数
					pageNumber: 1, //当前第几页
					pageList: [10, 20, 50, 100], //记录数可选列表
					search: false, //是否启用查询
					showColumns: false, //显示下拉框勾选要显示的列
					showRefresh: false, //显示刷新按钮
					sidePagination: "server", //表示服务端请求
					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
					//设置为limit可以获取limit, offset, search, sort, order
					queryParamsType: "undefined",
					queryParams: function queryParams(params) { //设置查询参数
						var param = {
							page: params.pageNumber,
							pagesize: params.pageSize,
							ltype: 2,
							key:$("#ss_gdnr").val(),
							name:$("#name").val(),
							tel:$("#tel").val(),
							token: $.cookie("token")
						};
						
						return param;
					},
					onLoadSuccess: function() { //加载成功时执行
						//layer.msg("加载成功");
					},
					onLoadError: function() { //加载失败时执行
						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
					}
				});
			}

			function dcexcel(obj) {
				var url = huayi.config.callcenter_url + "WorkOrder/ExportList?ltype=2&token=" + $.cookie("token");

				if(stype == '1') {
					url += "&name=" + $("#name").val() + "&tel=" + $("#tel").val();
				} else if(stype == '2') {
					url += "&name=" + $("#ss_khxm").val() + "&tel=" + $("#ss_khdh").val() + "&key=" + $("#ss_gdnr").val();
					url += "&type=" + $("#ss_gdlx").val() + "&orderid=" + $("#ss_gdbh").val();
				}
				obj.href = url;
			}
		</script>
	</body>

</html>