| 123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051 |
- USE [ANTU20480330]
- GO
- /****** Object: StoredProcedure [dbo].[P_OptCallRecords] Script Date: 05/30/2018 09:53:29 ******/
- SET ANSI_NULLS ON
- GO
- SET QUOTED_IDENTIFIER ON
- GO
-
-
-
- ALTER PROCEDURE [dbo].[P_OptCallRecords]
- (
- @Tel NVARCHAR(50), --来电号码
- @Callid NVARCHAR(50),--callid
- @type int,--1.插入通话记录;2.更新挂机时间;3.更新排队开始时间;4.插入留言;5.更新满意度
- @bustype int,
- @mydkey NVARCHAR(5),
- @recfile nvarchar(50), --留言的录音文件
- @groupcode nvarchar(50) --20180530 zhengbingbing 增加坐席组编号字段
- )
- AS
- BEGIN
-
- SET NOCOUNT ON;
- if @type=1
- begin--1.插入通话记录;
- INSERT INTO T_Call_CallRecords(CallId,CallNumber,CallType,CallState,DealType,BeginTime,IvrStartTime,IvrEndTime,EndTime,LongTime,IsDeal,OperateType,MYD,groupcode)
- VALUES(@Callid,@Tel,0,0,0,GETDATE(),GETDATE(),GETDATE(),GETDATE(),0,0,0,@mydkey,@groupcode)
- end
- else if @type=2
- begin--2.更新挂机时间;
- update T_Call_CallRecords set EndTime=GETDATE() where CallId=@Callid
- end
- else if @type=3
- begin--3.更新排队开始时间;
- --update T_Call_CallRecords set WaitStartTime=GETDATE() where callid=@Callid
- update T_Call_CallRecords set BusinessType=@bustype, WaitStartTime=GETDATE() where callid=@Callid
- end
- else if @type=4
- begin--4.插入留言;
- INSERT INTO T_Call_LeaveRecord(F_CallId,F_Phone,F_LeaveTime,F_Status,F_RecFileUrl)
- VALUES(@Callid,@Tel,GETDATE(),0,@recfile)
- end
- else if @type=5
- begin--5.更新满意度
- update T_Call_CallRecords set MYD=@mydkey where CallId=@Callid
- end
- END
-
-
|