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@@ -13,14 +13,6 @@
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<link rel="stylesheet" href="../js/comboSelect/combo.select.css" />
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<link href="../css/init.css" rel="stylesheet" />
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<style>
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- /*table td {
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- word-break:break-all;
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- word-wrap:break-word;
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- }
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- table th {
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- min-width:100px;
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- }*/
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-
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.gdt {
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height: 300px;
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overflow: auto;
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@@ -86,7 +78,6 @@
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</style>
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</head>
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-
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<body class="gray-bg">
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<div class="daoHang clearfix">
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<div class="dhLeft">
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@@ -121,11 +112,6 @@
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<div class="time-box form-group">
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<input class="form-control" type="text" id="orderNum" placeholder="请输入工单号">
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</div>
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- <div class="form-group">
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- <select class="form-control selectpicker" id="userid" data-live-search="true">
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- <option value="">请选择坐席工号</option>
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- </select>
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- </div>
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</div>
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</div>
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@@ -275,134 +261,9 @@
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</thead>
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</table>
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</div>
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- <!--<div class="gdxq" style="display:none;">
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- <table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
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- <thead>
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- <tr>
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- <th data-field="CreateUserName">催办人</th>
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- <th data-field="ToDeptName">被催办部门</th>
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- <th data-field="ToUserName">被催办人</th>
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- <th data-field="Detail">催办详情</th>
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- <th data-field="CreateTime">创建时间</th>
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- </tr>
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- </thead>
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- </table>
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- </div>
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- <div class="gdxq" style="display:none;">
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- <table id="bclist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
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- <thead>
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- <tr>
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- <th data-field="CreateUserName">补充人</th>
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- <th data-field="Detail">补充详情</th>
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- <th data-field="CreateTime">创建时间</th>
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- </tr>
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- </thead>
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- </table>
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- </div>
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- <div class="gdxq" style="display:none;">
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- <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
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- <thead>
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- <tr>
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- <th data-field="CreateUserName">评论人</th>
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- <th data-field="Detail">评论详情</th>
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- <th data-field="CreateTime">创建时间</th>
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- </tr>
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- </thead>
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- </table>
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- </div>-->
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</div>
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</div>
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- <!--高级搜索-->
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- <!--<div class="t-shade">
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- <div class="shade_k gjsu cx">
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- <div class="shade_title">
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- <span>高级搜索<srong class="cknum"></srong></span>
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- <span class="setwin"><a>x</a></span>
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- </div>
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- <div class="shade_content">
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- <div class="dgxx_table size-13">
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- <table class="_table1 table table-bordered table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
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- <tr>
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- <th>工单状态:</th>
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- <td>
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- <div class="inpBox ">
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- <input type="text" class="inps select" value="--请选择--" readonly="readonly" />
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- <input type="hidden" class="inps " id="ss_gdzt" />
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- <i class="xl xl_two"></i>
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- <div class="xl_common">
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- <ul class="xl_box">
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- <li>--请选择--</li>
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- <li itemid="0">待指派</li>
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- <li itemid="1">处理中</li>
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- <li itemid="2">已完结</li>
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- </ul>
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- </div>
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- </div>
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- </td>
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- <th>工单类型:</th>
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- <td>
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- <div class="inpBox">
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- <input type="text" class="inps select" value="--请选择--" readonly="readonly" />
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- <input type="hidden" class="inps " id="ss_gdlx" />
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- <i class="xl xl_two"></i>
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- <div class="xl_common">
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- <ul class="xl_box">
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- <li>--请选择--</li>
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- <li itemid="1">售前咨询</li>
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- <li itemid="2">报修服务</li>
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- <li itemid="3">投诉建议</li>
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- </ul>
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- </div>
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- </div>
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- </td>
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- </tr>
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- <tr>
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- <th>工单编号:</th>
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- <td>
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- <div class="inpBox">
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- <input type="text" class="inps " id="ss_gdbh" />
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- </div>
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- </td>
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-
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- <th>坐席工号:</th>
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- <td>
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- <div class="inpBox">
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- <input type="text" class="inps " id="ss_zxgh" />
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- </div>
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- </td>
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- </tr>
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- <tr>
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- <th>客户姓名:</th>
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- <td>
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- <div class="inpBox">
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- <input type="text" class="inps " id="ss_khxm" />
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- </div>
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- </td>
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-
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- <th>客户电话:</th>
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- <td>
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- <div class="inpBox">
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- <input type="text" class="inps " id="ss_khdh" />
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- </div>
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- </td>
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- </tr>
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- <tr>
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- <th>工单内容:</th>
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- <td colspan="3">
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- <div class="inpBox">
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- <input type="text" class="inps " id="ss_gdnr" />
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- </div>
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- </td>
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- </tr>
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- </table>
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- </div>
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- <div class="clearfix wh_btn">
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- <input type="button" value="搜索" class="btn-info" id="gjss" />
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- </div>
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- </div>
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- </div>
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- </div>
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- -->
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+
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<script src="../js/zTree/jquery.ztree.core.js"></script>
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<script src="../js/kindeditor/kindeditor.js"></script>
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<script src="../js/kindeditor/lang/zh_CN.js"></script>
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@@ -513,18 +374,6 @@
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endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1], //结束时间
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userid: $('#userid').val() //坐席
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};
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- // if (stype == '1') {
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- // param.name = $("#name").val();
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- // param.tel = $("#tel").val();
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- // } else if (stype == '2') {
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- // param.name = $("#ss_khxm").val();
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- // param.tel = $("#ss_khdh").val();
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- // param.key = $("#ss_gdnr").val();
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- // param.state = $("#ss_gdzt").val();
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- // param.type = $("#ss_gdlx").val();
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- // param.orderid = $("#ss_gdbh").val();
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- // param.code = $("#ss_zxgh").val();
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- // }
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return param;
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},
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onLoadSuccess: function() { //加载成功时执行
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@@ -564,7 +413,7 @@
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},
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success: function(data) {
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if(data.state.toLowerCase() == 'success') {
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567
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- if(data.data.groname == '客服组') {
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+ if(data.data.groname == '思念组') {
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$('#ce').show();
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ns = 1;
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$('.BZ').removeClass("Hidens");
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