miaofuhao лет назад: 7
Родитель
Сommit
3fe861b082

+ 2 - 2
CallCenterWeb.UI/WorkOrder/WorkOrderDispose.html

@@ -136,7 +136,7 @@
136 136
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
137 137
 							<th data-field="F_DealUser" data-align="center">受理人</th>
138 138
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
139
-							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">反馈内容及处理结果</th>
139
+							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
140 140
 							<th data-field="F_WorkOrderId" data-formatter="Appoint" data-align="center">操作</th>
141 141
 						</tr>
142 142
 					</thead>
@@ -155,7 +155,7 @@
155 155
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
156 156
 							<th data-field="F_DealUser" data-align="center">受理人</th>
157 157
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
158
-							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">反馈内容及处理结果</th>
158
+							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
159 159
 							<th data-field="F_WorkOrderId" data-formatter="Appoint" data-align="center">操作</th>
160 160
 						</tr>
161 161
 					</thead>

+ 5 - 2
CallCenterWeb.UI/WorkOrder/WorkOrderParty.html

@@ -82,6 +82,9 @@
82 82
 			.E72 {
83 83
 				width: 100px;
84 84
 			}
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+			.RemoveC a {
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+				display: inline-block;
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+			}
85 88
 		</style>
86 89
 
87 90
 	</head>
@@ -143,7 +146,7 @@
143 146
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
144 147
 							<th data-field="F_DealUser" data-align="center">受理人</th>
145 148
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
146
-							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">反馈内容及处理结果</th>
149
+							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
147 150
 							<th data-field="F_WorkOrderId" data-formatter="Remove" data-align="center">操作</th>
148 151
 						</tr>
149 152
 					</thead>
@@ -161,7 +164,7 @@
161 164
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
162 165
 							<th data-field="F_DealUser" data-align="center">受理人</th>
163 166
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
164
-							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">反馈内容及处理结果</th>
167
+							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
165 168
 							<th data-field="F_WorkOrderId" data-formatter="Remove" data-align="center">操作</th>
166 169
 						</tr>
167 170
 					</thead>

+ 4 - 2
CallCenterWeb.UI/WorkOrder/WorkOrderSearch.html

@@ -135,7 +135,8 @@
135 135
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
136 136
 							<th data-field="F_DealUser" data-align="center">受理人</th>
137 137
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
138
-							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">反馈内容及处理结果</th>
138
+							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
139
+							<th data-field="F_WorkOrderId" data-formatter="Search" data-align="center">操作</th>
139 140
 						</tr>
140 141
 					</thead>
141 142
 				</table>
@@ -152,7 +153,8 @@
152 153
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
153 154
 							<th data-field="F_DealUser" data-align="center">受理人</th>
154 155
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
155
-							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">反馈内容及处理结果</th>
156
+							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
157
+							<th data-field="F_WorkOrderId" data-formatter="Search" data-align="center">操作</th>
156 158
 						</tr>
157 159
 					</thead>
158 160
 				</table>

+ 39 - 0
CallCenterWeb.UI/WorkOrder/template.html

@@ -0,0 +1,39 @@
1
+<!DOCTYPE html>
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+<html>
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+
4
+	<head>
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+		<meta charset="UTF-8">
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+		<meta name="viewport" content="width=device-width, initial-scale=1.0">
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+		<link href="../css/init.css" rel="stylesheet" />
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+		<script src="../Script/Common/huayi.load.js"></script>
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+		<script src="../Script/Common/huayi.config.js"></script>
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+		<script src="../Script/Common/huayi.http.js"></script>
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+		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
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+		<link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
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+		<link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
14
+		<link rel="stylesheet" href="../css/WorkOrder/jquery.editable-select.css" />
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+			<link rel="stylesheet" href="../js/comboSelect/combo.select.css" />
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+		<link href="../css/init.css" rel="stylesheet" />
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+		<title>文字模板</title>
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+	</head>
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+
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+	<body class="gray-bg">
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+		
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+		<div class="clearfix wrapper wrapper-content animated fadeInRight">
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+			<div class="common">
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+				<div class="customerService"></div>
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+				<div class="market"></div>
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+			</div>
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+		</div>
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+
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+		<script src="../js/zTree/jquery.ztree.core.js"></script>
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+		<script src="../js/kindeditor/kindeditor.js"></script>
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+		<script src="../js/kindeditor/lang/zh_CN.js"></script>
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+		<script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
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+		<script src="../js/comboSelect/jquery.combo.select.js"></script>
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+		<script src="../js/laydate/laydate.js"></script>
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+		<script src="../js/WorkOrder/template.js"></script>
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+		<script src="../js/WorkOrder/jquery.editable-select.js"></script>
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+	</body>
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+
39
+</html>

+ 23 - 2
CallCenterWeb.UI/js/WorkOrder/WorkOrder.js

@@ -504,7 +504,11 @@ function Dispose(val, row) {
504 504
 }
505 505
 
506 506
 function czhtml(val, row, str) {
507
-	return '<div class="imgs" ><a  onclick= TZ("' + row.F_WorkOrderId + '") >修改</a><a class="xg" onclick="getOrderDetail(\'' + val + '\',\'' + row.TypeClassName + '\')">' + str + '</a></div>';
507
+	return '<div class="imgs" ><a  onclick= TK("' + row.F_WorkOrderId 
508
+	+ '") >复制模板</a><a  onclick= TZ("' + row.F_WorkOrderId
509
+	+ '") >修改</a><a class="xg" onclick="getOrderDetail(\'' + val 
510
+	+ '\',\'' + row.TypeClassName 
511
+	+ '\')">' + str + '</a></div>';
508 512
 }
509 513
 
510 514
 function oper(val, obj) {
@@ -585,8 +589,25 @@ function TZ(val) {
585 589
 	});
586 590
 }
587 591
 
592
+function TK(val) {
593
+	var id = val;
594
+	layer.open({
595
+		type: 2,
596
+		title: '文字模板',
597
+		maxmin: true, //开启最大化最小化按钮
598
+		area: ['20%', '20%'],
599
+		content: '../WorkOrder/template.html?id=' + id
600
+		//              content: 'addZhiShiKuManger.html?addId=' + id + '&addPid='+ pid +'&addName='+ name +''
601
+	});
602
+}
588 603
 function Remove(val, row) {
589
-	return '<div class="imgs RemoveC" ><a  onclick= remove("' + val + '") >删除</a>  </div>';
604
+	return '<div class="imgs RemoveC" ><a  onclick= TK("' + row.F_WorkOrderId 
605
+	+ '") >复制模板</a>&nbsp&nbsp<a  onclick= remove("' + val 
606
+	+ '") >删除</a></div>';
607
+}
608
+function Search(val, row) {
609
+	return '<div class="imgs RemoveC" ><a  onclick= TK("' + row.F_WorkOrderId 
610
+	+ '") >复制模板</a></div>';
590 611
 }
591 612
 
592 613
 function remove(str, row) {

+ 76 - 0
CallCenterWeb.UI/js/WorkOrder/template.js

@@ -0,0 +1,76 @@
1
+var ns;
2
+var id = helper.request.queryString("id");
3
+var phone = helper.request.queryString("phone");
4
+var objs = {};
5
+
6
+$.ajax({
7
+	type: "get",
8
+	url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
9
+	dataType: 'json',
10
+	async: false,
11
+	data: {
12
+		token: $.cookie("token")
13
+	},
14
+	success: function(data) {
15
+		if(data.state.toLowerCase() == 'success') {
16
+			if(data.data.groname == '思念组') {
17
+				$('.customerService').show();
18
+				$('.market').remove();
19
+				ns = 1;
20
+			} else {
21
+				$('.market').show();
22
+				$('.customerService').remove();
23
+				ns = 2;
24
+			}
25
+		}
26
+	}
27
+});
28
+if(id) {
29
+	$("#tel").val(phone);
30
+	$("#tel_market").val(phone);
31
+	$("#CallID").val(id);
32
+}
33
+
34
+
35
+
36
+XQ();
37
+//获取详情
38
+function XQ() {
39
+	$.ajax({
40
+		type: "get",
41
+		url: huayi.config.callcenter_url + "WorkOrder/GetWorkOrder",
42
+		dataType: 'json',
43
+		async: true,
44
+		cache: false,
45
+		data: {
46
+			"workid": id,
47
+			"token": $.cookie("token")
48
+		},
49
+		success: function(result) {
50
+			if(result.data.data.length > 0) {
51
+				var data = result.data.data[0];
52
+				
53
+				$(".customerService").html(data.F_Area+","
54
+				+data.F_Province+","
55
+				+data.F_City+","
56
+				+data.F_CusName+","
57
+				+data.F_CusPhone+","
58
+				+data.F_BuyAddress+","
59
+				+data.F_ProductName+","
60
+				+data.F_Content+","
61
+				);
62
+				$(".market").html(data.F_Area+","
63
+				+data.F_Province+","
64
+				+data.F_City+","
65
+				+data.F_CusName+","
66
+				+data.F_CusPhone+","
67
+				+data.F_BuyAddress+","
68
+				+data.F_ProductName+","
69
+				+data.F_Content+","
70
+				);
71
+				
72
+			}
73
+		}
74
+	});
75
+}
76
+