思念修改

CallCenterWeb.UI/WorkOrder/WorkOrderDispose.html

 							<th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
 							<th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
-							<th data-field="F_Area" data-align="center">区域</th>
-							<th data-field="F_Province" data-align="center">省</th>
-							<th data-field="F_City" data-align="center">市</th>
+							<th data-field="F_Area"  data-formatter="characterFive" data-align="center" >区域</th>
+							<th data-field="F_Province"  data-formatter="characterFive" data-align="center">省</th>
+							<th data-field="F_City"  data-formatter="characterFive" data-align="center">市</th>
 							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
-							<th data-field="F_CusName" data-align="center" data-class="E73">姓名</th>
+							<th data-field="F_CusName"  data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
-							<th data-field="ProductTypeName" data-align="center">产品类别</th>
-							<th data-field="F_ProductName" data-align="center">产品名称</th>
+							<th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
+							<th data-field="F_ProductName" data-formatter="characterFive" data-align="center">产品名称</th>
 							<th data-field="F_BatchNumber" data-align="center">生产批号</th>
-							<th data-field="SourceName" data-align="center">来源</th>
+							<th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
 							<th data-field="F_WorkOrderId" data-formatter="Appoint" data-align="center">操作</th>
 						</tr>
 					</thead>
 				<table id="workorderlist_" class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
 					<thead>
 						<tr>
-							<th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
+							<th data-field="F_WorkOrderId" data-formatter="characterFive" data-formatter="View" data-align="center">工单编号</th>
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
 							<th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
-							<th data-field="F_Area" data-align="center">区域</th>
-							<th data-field="F_Province" data-align="center">省</th>
-							<th data-field="F_City" data-align="center">市</th>
+							<th data-field="F_Area" data-formatter="characterFive" data-align="center">区域</th>
+							<th data-field="F_Province" data-formatter="characterFive" data-align="center">省</th>
+							<th data-field="F_City" data-formatter="characterFive" data-align="center">市</th>
 							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
-							<th data-field="F_CusName" data-align="center" data-class="E73">姓名</th>
+							<th data-field="F_CusName" data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
-							<th data-field="ProductTypeName" data-align="center">产品类别</th>
+							<th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
 							<th data-field="F_ProductName" data-align="center">产品名称</th>
 							<th data-field="F_BatchNumber" data-align="center">生产批号</th>
-							<th data-field="SourceName" data-align="center">来源</th>
+							<th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
 							<th data-field="F_WorkOrderId" data-formatter="Appoint" data-align="center">操作</th>
 						</tr>
 					</thead>
                 	fixedNumber: 14,
                 	columns:[{class:'W120'},{class:'W160'},{class:'W80'}
                 	,{class:'W100'},{class:'W100'},{class:'W100'}
-                	,{class:'W170'},{class:'W80'},{class:'W120'}
-                	,{class:'W80'},{class:'W90'},{class:'W90'}
+                	,{class:'W170'},{class:'W100'},{class:'W120'}
+                	,{class:'W100'},{class:'W100'},{class:'W100'}
                 	,{class:'W60margin'},{class:'W220'}],
 					sidePagination: "server", //表示服务端请求
 					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
                 	fixedNumber: 14,
                 	columns:[{class:'W120'},{class:'W160'},{class:'W80'}
                 	,{class:'W100'},{class:'W100'},{class:'W100'}
-                	,{class:'W170'},{class:'W80'},{class:'W120'}
-                	,{class:'W80'},{class:'W90'},{class:'W90'}
+                	,{class:'W170'},{class:'W100'},{class:'W120'}
+                	,{class:'W100'},{class:'W100'},{class:'W100'}
                 	,{class:'W60margin'},{class:'W220'}],
 					sidePagination: "server", //表示服务端请求
 					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder

CallCenterWeb.UI/WorkOrder/WorkOrderParty.html

 							<th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
 							<th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
-							<th data-field="F_Area" data-align="center">区域</th>
-							<th data-field="F_Province" data-align="center">省</th>
-							<th data-field="F_City" data-align="center">市</th>
+							<th data-field="F_Area" data-formatter="characterFive" data-align="center">区域</th>
+							<th data-field="F_Province" data-formatter="characterFive" data-align="center">省</th>
+							<th data-field="F_City" data-formatter="characterFive" data-align="center">市</th>
 							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
-							<th data-field="F_CusName" data-align="center" data-class="E73">姓名</th>
+							<th data-field="F_CusName" data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
-							<th data-field="ProductTypeName" data-align="center">产品类别</th>
-							<th data-field="F_ProductName" data-align="center">产品名称</th>
+							<th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
+							<th data-field="F_ProductName" data-formatter="characterFive" data-align="center">产品名称</th>
 							<th data-field="F_BatchNumber" data-align="center">生产批号</th>
-							<th data-field="SourceName" data-align="center">来源</th>
+							<th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
 							<th data-field="F_WorkOrderId" data-formatter="RemoveBtn" data-align="center">操作</th>
 						</tr>
 					</thead>
 							<th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
 							<th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
-							<th data-field="F_Area" data-align="center">区域</th>
-							<th data-field="F_Province" data-align="center">省</th>
-							<th data-field="F_City" data-align="center">市</th>
+							<th data-field="F_Area" data-formatter="characterFive" data-align="center">区域</th>
+							<th data-field="F_Province" data-formatter="characterFive" data-align="center">省</th>
+							<th data-field="F_City" data-formatter="characterFive" data-align="center">市</th>
 							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
-							<th data-field="F_CusName" data-align="center" data-class="E73">姓名</th>
+							<th data-field="F_CusName" data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
-							<th data-field="ProductTypeName" data-align="center">产品类别</th>
-							<th data-field="F_ProductName" data-align="center">产品名称</th>
+							<th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
+							<th data-field="F_ProductName" data-formatter="characterFive" data-align="center">产品名称</th>
 							<th data-field="F_BatchNumber" data-align="center">生产批号</th>
-							<th data-field="SourceName" data-align="center">来源</th>
+							<th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
 							<th data-field="F_WorkOrderId" data-formatter="RemoveBtn" data-align="center">操作</th>
 						</tr>
 					</thead>
                 	fixedNumber: 14,
                 	columns:[{class:'W120'},{class:'W160'},{class:'W80'}
                 	,{class:'W100'},{class:'W100'},{class:'W100'}
-                	,{class:'W170'},{class:'W80'},{class:'W120'}
-                	,{class:'W80'},{class:'W90'},{class:'W90'}
+                	,{class:'W170'},{class:'W100'},{class:'W120'}
+                	,{class:'W100'},{class:'W100'},{class:'W100'}
                 	,{class:'W60margin'},{class:'W220'}],
 					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
 					//设置为limit可以获取limit, offset, search, sort, order
                 	fixedNumber: 14,
                 	columns:[{class:'W120'},{class:'W160'},{class:'W80'}
                 	,{class:'W100'},{class:'W100'},{class:'W100'}
-                	,{class:'W170'},{class:'W80'},{class:'W120'}
-                	,{class:'W80'},{class:'W90'},{class:'W90'}
+                	,{class:'W170'},{class:'W100'},{class:'W120'}
+                	,{class:'W100'},{class:'W100'},{class:'W100'}
                 	,{class:'W60margin'},{class:'W220'}],
 					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
 					//设置为limit可以获取limit, offset, search, sort, order

CallCenterWeb.UI/WorkOrder/WorkOrderSearch.html

 							<th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
 							<th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
-							<th data-field="F_Area" data-align="center">区域</th>
-							<th data-field="F_Province" data-align="center">省</th>
-							<th data-field="F_City" data-align="center">市</th>
+							<th data-field="F_Area" data-formatter="characterFive" data-align="center">区域</th>
+							<th data-field="F_Province" data-formatter="characterFive" data-align="center">省</th>
+							<th data-field="F_City" data-formatter="characterFive" data-align="center">市</th>
 							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
-							<th data-field="F_CusName" data-align="center" data-class="E73">姓名</th>
+							<th data-field="F_CusName" data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
-							<th data-field="ProductTypeName" data-align="center">产品类别</th>
-							<th data-field="F_ProductName" data-align="center">产品名称</th>
+							<th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
+							<th data-field="F_ProductName" data-formatter="characterFive" data-align="center">产品名称</th>
 							<th data-field="F_BatchNumber" data-align="center">生产批号</th>
-							<th data-field="SourceName" data-align="center">来源</th>
+							<th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
 							<th data-field="F_WorkOrderId" data-formatter="Search" data-align="center">操作</th>
 						</tr>
 					</thead>
 							<th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
 							<th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
-							<th data-field="F_Area" data-align="center">区域</th>
-							<th data-field="F_Province" data-align="center">省</th>
-							<th data-field="F_City" data-align="center">市</th>
+							<th data-field="F_Area" data-formatter="characterFive" data-align="center">区域</th>
+							<th data-field="F_Province" data-formatter="characterFive" data-align="center">省</th>
+							<th data-field="F_City" data-formatter="characterFive" data-align="center">市</th>
 							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
-							<th data-field="F_CusName" data-align="center" data-class="E73">姓名</th>
+							<th data-field="F_CusName" data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
-							<th data-field="ProductTypeName" data-align="center">产品类别</th>
-							<th data-field="F_ProductName" data-align="center">产品名称</th>
+							<th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
+							<th data-field="F_ProductName" data-formatter="characterFive" data-align="center">产品名称</th>
 							<th data-field="F_BatchNumber" data-align="center">生产批号</th>
-							<th data-field="SourceName" data-align="center">来源</th>
+							<th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
 							<th data-field="F_WorkOrderId" data-formatter="Search" data-align="center">操作</th>
 						</tr>
 					</thead>
 			</div>
 		</div>
 		
+		<!--处理-->
+		<div class="t-shade">
+			<!--处理工单-->
+			<div class="shade_k clgd ">
+				<div class="shade_title">
+					<span>处理工单<srong class="cknum"></srong></span>
+					<span class="setwin"><a>x</a></span>
+				</div>
+				<div class="shade_content">
+					<div class="dgxx_table size-13">
+						<table class="_table1 table table-bordered" border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
+							<thead>
+								<tr>
+									<th style="text-align: right;">工单编号：</th>
+									<td>
+										<span id="cl_gdbh"></span>
+									</td>
+									<th>工单类型：</th>
+									<td>
+										<span id="cl_gdlx"></span>
+									</td>
+								</tr>
+								<tr>
+									<th style="text-align: right;">客户姓名：</th>
+									<td>
+										<span id="cl_khxm"></span>
+									</td>
+
+									<th>客户电话：</th>
+									<td>
+										<span id="cl_khdh"></span>
+									</td>
+								</tr>
+							</thead>
+							<tr class="ns-2">
+								<th>处理费用：</th>
+								<td colspan="3">
+									<div>&nbsp;
+										<label style="font-weight: normal;">
+                                            <input type="number" style="width: 60px; padding-left: 5px;" id="dealCost" /> 
+                                            &nbsp;&nbsp;元
+                                        </label>
+									</div>
+								</td>
+							</tr>
+							<tr>
+								<th>处理状态：</th>
+								<td colspan="3">
+									<div class="disposeST">
+										 
+									</div>
+								</td>
+							</tr>
+							<tr class="ns-2">
+								<th>响应状态：</th>
+								<td colspan="3">
+									<div class="responseST">
+										
+									</div>
+								</td>
+							</tr>
+							<tr>
+								<th>处理结果：</th>
+								<td colspan="5">
+									<div>
+										<textarea id="dealCont" name="" rows="3" style="width:100%;"></textarea>
+									</div>
+								</td>
+							</tr>
+							<tr>
+								<th>客诉进展详述：</th>
+								<td colspan="5">
+									<div>
+										<textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
+									</div>
+								</td>
+							</tr>
+						</table>
+					</div>
+					<div class="clearfix wh_btn">
+						<input type="button" value="确定" class="btn-info" id="clgd" />
+					</div>
+				</div>
+			</div>
+		</div>
 		<script src="../js/zTree/jquery.ztree.core.js"></script>
 		<script src="../js/kindeditor/kindeditor.js"></script>
 		<script src="../js/kindeditor/lang/zh_CN.js"></script>
                 	fixedNumber: 14,
                 	columns:[{class:'W120'},{class:'W160'},{class:'W80'}
                 	,{class:'W100'},{class:'W100'},{class:'W100'}
-                	,{class:'W170'},{class:'W80'},{class:'W120'}
-                	,{class:'W80'},{class:'W90'},{class:'W90'}
+                	,{class:'W170'},{class:'W100'},{class:'W120'}
+                	,{class:'W100'},{class:'W100'},{class:'W100'}
                 	,{class:'W60margin'},{class:'W220'}],
 					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
 					//设置为limit可以获取limit, offset, search, sort, order
                 	fixedNumber: 14,
                 	columns:[{class:'W120'},{class:'W160'},{class:'W80'}
                 	,{class:'W100'},{class:'W100'},{class:'W100'}
-                	,{class:'W170'},{class:'W80'},{class:'W120'}
-                	,{class:'W80'},{class:'W90'},{class:'W90'}
+                	,{class:'W170'},{class:'W100'},{class:'W120'}
+                	,{class:'W100'},{class:'W100'},{class:'W100'}
                 	,{class:'W60margin'},{class:'W220'}],
 					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
 					//设置为limit可以获取limit, offset, search, sort, order
 					}
 				});
 			}
+			//处理状态
+			dealState();
+			function dealState() {
+				$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
+					"token": $.cookie("token"),
+					flag: "CLZT"
+				}, function(result) {
+					result = $.parseJSON(result);
+					var Count = result.data;
+					$(Count).each(function(i, n) {
+                        $('<label style="font-weight: normal; margin-right: 15px;">'+
+                        '<input type="radio" value="' + n.F_DictionaryValueId
+						+ '" name="ltype"/>' + n.F_Name 
+						+ '</label>').appendTo($(".disposeST"));
+					})
+					$('.disposeST input:radio:first').attr('checked', 'checked');
+				});
+			}
+			//响应状态
+			responseState();
+			function responseState() {
+				$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
+					"token": $.cookie("token"),
+					flag: "XYZT"
+				}, function(result) {
+					result = $.parseJSON(result);
+					var Count = result.data;
+					$(Count).each(function(i, n) {
+						$('<label style="font-weight: normal; margin-right: 15px;">'+
+                        '<input type="radio" value="' + n.F_DictionaryValueId
+						+ '" name="response"/>' + n.F_Name 
+						+ '</label>').appendTo($(".responseST"));
+					})
+					$('.responseST input:radio:first').attr('checked', 'checked');
+				});
+			}
+			$("#clgd").click(function() {
+				var val = $("input[name='ltype']:checked").val();
+				
+				var valRes = $("input[name='response']:checked").val();
+				
+				var dealCost;
+				if (isNaN($("#dealCost").val())) {
+					dealCost="";
+					
+				}else{
+					dealCost=$("#dealCost").val();
+				}
+				if(!val) {
+					layer.confirm('请选择处理方式！', {
+						btn: ['确定']
+					});
+					return;
+				}
+				if(val == '0') {
+					if(!$("#clbm").val()) {
+						layer.confirm('请选择接收部门！', {
+							btn: ['确定']
+						});
+						return;
+					}
+				}
+				$.post(huayi.config.callcenter_url + 'WorkOrder/DealWorkOrder', {
+					workid: zpid,
+					dealcost: dealCost*1,	//处理费用
+					dealresult:$("#dealCont").val(),//处理结果
+					dealdes: $("#cont").val(),	//客诉进展详述	
+					dealstate:val,	//处理状态
+					dealtimely:valRes,		//及时响应
+					"token": $.cookie("token")
+				}, function(result) {
+					result = $.parseJSON(result);
+					if(result.state.toLowerCase() == "success") {
+						layer.msg("处理工单成功");
+						$(".t-shade").removeClass("cx");
+						$(".clgd").removeClass("cx");
+						if(ns == 1) {
+							$('#workorderlist').bootstrapTable('refresh');
+						} else {
+							$('#workorderlist_').bootstrapTable('refresh');
+						}
+					}
+				})
+			})
 
 			function dcexcel(obj) {
 				var url = huayi.config.callcenter_url + "WorkOrder/GetList?isdc=1&token=" + $.cookie("token");

CallCenterWeb.UI/js/WorkOrder/WorkOrder.js

 }
 
 function Detail(val) {
-//	if(val) {
-//		//var strD = decodeURIComponent(val);
-//		var strD = val;
-//		strD = helper.filter.filterHTMLTag(strD);
-//		if(strD.length > 10) {
-//			strD = strD.substring(0, 10) + '...';
-//		}
-//		return strD;
-//	}
-
-if(val) {
+	if(val) {
 			var str = '<div'
 			str = str + '  title="' + val + '" ';
 		if(val.length > 10){
 		}
 		return str
 	}
+}
+function characterFive(val) {
+	console.log(val);
 	
-
-
+	if(val) {
+			var str = '<div'
+		if(val.length > 5){
+		 str =str + '>' + val.substring(0, 5) + '...</div>';
+		}
+		else{
+			str = str + '>' + val + '</div>';
+		}
+		return str
+	}
 }
-
 function xq() {
 	
 	$.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetWorkOrder', {