miaofuhao лет назад: 7
Родитель
Сommit
f10b58b6ee
2 измененных файлов с 585 добавлено и 362 удалено
  1. 261 225
      CallCenterWeb.UI/callScreen/call.js
  2. 324 137
      CallCenterWeb.UI/callScreen/callScreen.html

Разница между файлами не показана из-за своего большого размера
+ 261 - 225
CallCenterWeb.UI/callScreen/call.js


+ 324 - 137
CallCenterWeb.UI/callScreen/callScreen.html

@@ -370,6 +370,7 @@
370 370
 			#old_endTime {
371 371
 				width: 128px!important;
372 372
 			}
373
+			
373 374
 			.treeList {
374 375
 				top: 34px!important;
375 376
 				border: 1px solid #e5e6e7!important;
@@ -384,6 +385,7 @@
384 385
 			#typeclass {
385 386
 				background: #fff;
386 387
 			}
388
+			
387 389
 			.treeList1 {
388 390
 				top: 34px!important;
389 391
 				border: 1px solid #e5e6e7!important;
@@ -394,30 +396,67 @@
394 396
 			#TreeDemo1 li {
395 397
 				float: initial;
396 398
 			}
399
+			
397 400
 			#typeclass1 {
398 401
 				/*background: #fff;*/
399 402
 			}
403
+			
400 404
 			#typeclass_market1 {
401 405
 				background: #fff;
402 406
 			}
407
+			
403 408
 			.addTree1 {
404
-			    background: #fff;
405
-			    position: absolute;
406
-			    width: 100%;
407
-			    border: 1px solid darkgrey;
408
-			    right: 0;
409
-			    top: 26px;
410
-			    z-index: 10;
411
-			    display: none;
412
-			    height: 100px;
413
-			    overflow-y: auto;
414
-			}
415
-			.inps2,.inps3,.inps4{
409
+				background: #fff;
410
+				position: absolute;
411
+				width: 100%;
412
+				border: 1px solid darkgrey;
413
+				right: 0;
414
+				top: 26px;
415
+				z-index: 10;
416 416
 				display: none;
417
+				height: 100px;
418
+				overflow-y: auto;
417 419
 			}
418
-			.time-box{
420
+			
421
+			.inps2,
422
+			.inps3,
423
+			.inps4 {
419 424
 				display: none;
420 425
 			}
426
+			
427
+			.time-box {
428
+				
429
+			}
430
+			.time-box_flbox{
431
+				display: none;
432
+			}
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+			.customerService tbody tr th{
434
+				padding-left: 20px;
435
+			}
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+			.customerService tbody tr th{
437
+				padding-left: 20px;
438
+			}
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+			.tub{
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+				position: absolute;
441
+				right: 10px;
442
+				top: 8px;
443
+			}
444
+			.add_bj{
445
+				    display: inline-block;
446
+				    -webkit-border-radius: 5px;
447
+				    -moz-border-radius: 5px;
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+				    border-radius: 5px;
449
+				    text-align: center;
450
+				    padding: 5px 10px;
451
+				    font-size: 12px;
452
+				    cursor: pointer;
453
+				    background: #1ab394;
454
+				    color: #fff;
455
+				    margin-top: 15px;
456
+			}
457
+			#typeclass_market1m{
458
+				background: #FFFFFF;
459
+			}
421 460
 		</style>
422 461
 		<script>
423 462
 			function clearInter() {
@@ -448,6 +487,7 @@
448 487
 		<div class="wrapper wrapper-content animated fadeInRight">
449 488
 			<!--来电弹屏开始-->
450 489
 			<div class="ldtp-con clearfix animated fadeInDown ">
490
+				<div style="display: none;" class="mfhtel"></div>
451 491
 				<div class="hei-list">
452 492
 					<div class="heiTop clearFix">
453 493
 						<p class="htl">黑名单</p>
@@ -517,9 +557,9 @@
517 557
 						<tr>
518 558
 							<th>省份:</th>
519 559
 							<td>
520
-								<input type="text" value="" class="countryName" autocomplete="off"/>
560
+								<input type="text" value="" class="countryName" autocomplete="off" />
521 561
 								<!--<select id="testInput1"></select>-->
522
-								<div class="time-box" style="position: relative;">
562
+								<div class="time-box time-box_flbox" style="position: relative;">
523 563
 									<input class="form-control" type="text" id="typeclass1" readonly="readonly" autocomplete="off">
524 564
 									<input type="text" class="inps2">
525 565
 									<input type="text" class="inps3">
@@ -551,7 +591,7 @@
551 591
 				<div class="ldtp-cr col-sm-9">
552 592
 					<ul class="ld-service clearfix">
553 593
 						<li style="border-bottom:1px solid #243747;" itemtype="0" class="cr-click">历史记录</li>
554
-						<li style="border-bottom:1px solid #69cbd0;display: none;" itemtype="1" class="KF">客服组</li>
594
+						<li style="border-bottom:1px solid #69cbd0;display: none;" itemtype="1" class="KF">思念组</li>
555 595
 						<!--<--<li style="border-bottom:1px solid #f95a83;" itemtype="2">保修服务</li>-->
556 596
 						<li style="border-bottom:1px solid #243747;display: none;" itemtype="3" class="SC">市场组</li>
557 597
 					</ul>
@@ -588,7 +628,11 @@
588 628
 						<div class="complain" style="display:none;">
589 629
 							<div class="ld-sercon-con clearfix">
590 630
 								<div class="Ps-chaxun">
591
-									<span>查询: <input type="text" id="con_startTime" class="laydate-icon" />&nbsp;——&nbsp;<input type="text" id="con_endTime" class="laydate-icon" /></span>
631
+									<span>
632
+										查询: <input type="text" id="con_startTime" class="laydate-icon" />
633
+										&nbsp;——&nbsp;
634
+										<input type="text" id="con_endTime" class="laydate-icon" />
635
+									</span>
592 636
 									<span class="searchbtn"></span>
593 637
 									<span class="addjl g" style="margin-left:5em;">新增工单</span>
594 638
 								</div>
@@ -605,7 +649,7 @@
605 649
 												<th data-field="F_CusPhone" data-align="center">客户电话</th>
606 650
 												<th data-field="F_DealUser" data-align="center">受理人</th>
607 651
 												<th data-field="F_CreateTime" data-align="center">创建时间</th>
608
-												<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">反馈内容及处理结果</th>
652
+												<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
609 653
 											</tr>
610 654
 										</thead>
611 655
 										<tbody class="list"></tbody>
@@ -614,131 +658,273 @@
614 658
 							</div>
615 659
 							<div class="Pre-second second-con addgd" style="display:none;">
616 660
 								<form>
617
-									<div class="form-group clearfix">
618
-										<span class="col-sm-1">
619
-                                    		姓名:
620
-                                		</span>
621
-										<span class="col-sm-3">
622
-		                                    <input type="text" id="marketName" class="form-control" readonly="readonly" />
623
-		                                </span>
624
-										<span class="col-sm-1">
625
-		                                    	电话:
626
-		                                </span>
627
-										<span class="col-sm-3">
628
-		                                    <input type="text" id="marketTel" class="form-control" readonly="readonly" />
629
-		                                </span>
630
-									</div>
631
-									<div class="form-group clearfix">
632
-										<span class="col-sm-1">
633
-		                                    	工单来源:
634
-		                                </span>
635
-										<span class="col-sm-3">
636
-		                                    <select name="" class="form-control" id="DicValueList_market" style="width: 100%;">
637
-		                                    </select>
638
-		                                </span>
639
-										<span class="col-sm-1">
640
-		                                    	工单类型:
641
-		                                </span>
642
-										<span class="col-sm-3">
643
-											<select name="" class="form-control orderType1" style="width: 100%;">
644
-		                                    </select>
645
-		                                </span>
646
-									</div>
647
-
648
-									<div class="form-group clearfix">
649
-										<span class="col-sm-1">反馈内容及处理结果:</span>
650
-										<span class="col-sm-11">
651
-		                                    <textarea rows="5" id="fkcont_market" style="resize: none;" class="form-control"></textarea>
652
-		                                </span>
653
-									</div>
654
-									<div class="form-group text-center">
655
-										<button type="button" class="bton btn addts">创建</button>
656
-									</div>
661
+									<table class="market">
662
+										<tbody>
663
+											<tr>
664
+												<th>姓名:</th>
665
+												<td>
666
+													<div class="form-group">
667
+														<input type="text" class="form-control" id="name" />
668
+													</div>
669
+												</td>
670
+												<th>电话:</th>
671
+												<td>
672
+													<div class="form-group">
673
+														<input type="text" class="form-control" id="tel" />
674
+													</div>
675
+												</td>
676
+												
677
+												<th>区域:</th>
678
+												<td>
679
+													<div class="form-group"  style="position: relative;">
680
+														<i class="tub fa fa-caret-down areaDown" style="color: #676b6d;"></i>
681
+														<input class="form-control" type="text" id="typeclass_market1" readonly="readonly">
682
+														<input type="text" class="inps2">
683
+															<input type="text" class="inps3">
684
+															<input type="text" class="inps4">
685
+														<input type="hidden" id="typeclassId1" />
686
+														<div class="addTree1 treeList_market1">
687
+															<ul id="TreeDemo_market1" class="ztree">
688
+					
689
+															</ul>
690
+														</div>
691
+													</div>
692
+												</td>
693
+											</tr>
694
+											<tr>
695
+												<th>客诉专员:</th>
696
+												<td>
697
+													<div class="form-group">
698
+														<select name="" class="form-control" id="vipName">
699
+														
700
+														</select>
701
+													</div>
702
+												</td>
703
+												<th>专员电话:</th>
704
+												<td style="position: relative;">
705
+													<div class="form-group">
706
+														<input type="text" class="form-control" id="vipTel"/>
707
+													</div>
708
+												</td>
709
+												
710
+											</tr>
711
+											<tr>
712
+												<th>问题分类:</th>
713
+												<td>
714
+													<div class="form-group">
715
+														<select name="" class="form-control orderType2">
716
+														
717
+														</select>
718
+													</div>
719
+													
720
+												</td>
721
+												<th>工单来源:</th>
722
+												<td>
723
+													<div class="form-group">
724
+														<select name="" class="form-control" id="DicValueList">
725
+														
726
+														</select>
727
+													</div>
728
+												</td>
729
+											</tr>
730
+											<tr>
731
+												<th>产品名称:</th>
732
+												<td>
733
+													<div class="form-group">
734
+														<input type="text" class="form-control" id="productname" />
735
+													</div>
736
+												</td>
737
+												<th>生产批号:</th>
738
+												<td>
739
+													<div class="form-group">
740
+														<input type="text" class="form-control" id="batchNumber" />
741
+													</div>
742
+												</td>
743
+												<th>购买地址:</th>
744
+												<td>
745
+													<div class="form-group">
746
+														<input type="text" class="form-control" id="buyAddress"/>
747
+													</div>
748
+												</td>
749
+											</tr>
750
+											<tr>
751
+												<th>生产日期:</th>
752
+												<td style="position: relative;">
753
+													<div class="time-box form-group">
754
+														<input type="text" id="proDuctdate" class="laydate-icon" autocomplete="off"/>
755
+													</div>
756
+												</td>
757
+												<th>购买日期:</th>
758
+												<td style="position: relative;">
759
+													
760
+													<div class="time-box form-group">
761
+														<input type="text" id="buyDate" class="laydate-icon" autocomplete="off"/>
762
+													</div>
763
+												</td>
764
+												<th>使用日期:</th>
765
+												<td style="position: relative;">
766
+													<div class="time-box form-group">
767
+														<input type="text" id="userDate" class="laydate-icon" autocomplete="off"/>
768
+													</div>
769
+													
770
+												</td>
771
+											</tr>
772
+											<tr>
773
+												<th>样品寄回:</th>
774
+												<td style="position: relative;">
775
+													<select name="" class="form-control" id="sendBack">
776
+														<option value="0">否</option>
777
+														<option value="1">是</option>
778
+													</select>
779
+												</td>
780
+											</tr>
781
+											<tr>
782
+												<th>投诉事件描述:</th>
783
+												<td colspan="5">
784
+													<textarea name="" rows="5" cols="" placeholder="" id="content"></textarea>
785
+												</td>
786
+											</tr>
787
+											<tr>
788
+												<td colspan="6" style="text-align: center;">
789
+													<span class="addts add_bj">保&nbsp;存</span>
790
+													
791
+												</td>
792
+											</tr>
793
+										</tbody>
794
+									</table>
657 795
 								</form>
658 796
 							</div>
797
+							
659 798
 							<div class="Pre-second second-con zxbg " style="display: none;">
660 799
 								<form>
661
-									<div class="form-group clearfix">
662
-										<span class="col-sm-1">
663
-		                                    	姓名:
664
-		                                </span>
665
-										<span class="col-sm-3">
666
-		                                    <input type="text" class="form-control"  id="callCustomer"  style="width: 100%;" />
667
-		                                </span>
668
-										<span class="col-sm-1">
669
-		                                    	电话:
670
-		                                </span>
671
-										<span class="col-sm-3">
672
-		                                    <input type="text" class="form-control" id="Tel"  readonly="readonly" style="width: 100%;"/>
673
-		                                </span>
674
-									</div>
675
-									<div class="form-group clearfix">
676
-										<span class="col-sm-1">
677
-		                                    	工单来源:
678
-		                                </span>
679
-										<span class="col-sm-3">
680
-		                                    <select name="" class="form-control" id="DicValueList" style="width: 100%;">
681
-		                                    </select>
682
-		                                </span>
683
-										<span class="col-sm-1">
684
-		                                    	工单类型:
685
-		                                </span>
686
-										<span class="col-sm-3">
687
-		                                    <div class="inpBox" id="organizer">
688
-												<input id="citySel" class="inps form-control"  autocomplete="off" style="width: 100%;"/>
689
-												<input type="hidden" id="OPID" />
690
-												<i class="xl xl_one" id="xl_one"></i>
691
-												<div id="menuContent" class="menuContent" style="display: none; position: absolute;  z-index: 100;">
692
-													<ul id="treeDemo" class="ztree"></ul>
693
-												</div>
694
-											</div>
695
-		                                </span>
696
-									</div>
697
-									<div class="form-group clearfix">
698
-										<span class="col-sm-1">
699
-		                                   	 工单状态:
700
-		                                </span>
701
-										<span class="col-sm-3">
702
-		                                    <select name="" id="State" class="form-control" style="width: 100%;">
703
-		                                    	
704
-		                                    </select>
705
-		                                </span>
706
-									</div>
707
-									<div class="form-group clearfix">
708
-										<span class="col-sm-1">反馈内容及处理结果:</span>
709
-										<span class="col-sm-11">
710
-		                                    <textarea rows="5" id="fkcont" style="resize: none;" class="form-control"></textarea>
711
-		                                </span>
712
-									</div>
713
-									<div class="form-group clearfix">
714
-										<span class="col-sm-1">快递信息:</span>
715
-										<span class="col-sm-11">
716
-		                                    <textarea rows="2" id="sendmsg" style="resize: none;" id="clnr_" class="form-control"></textarea>
717
-		                                </span>
718
-									</div>
719
-									<div class="form-group clearfix">
720
-										<span class="col-sm-1">备注一:</span>
721
-										<span class="col-sm-11">
722
-		                                    <textarea rows="2" class="form-control" id="note1" style="resize: none;"id="cont"></textarea>
723
-		                                </span>
724
-									</div>
725
-									<div class="form-group clearfix">
726
-										<span class="col-sm-1">备注二:</span>
727
-										<span class="col-sm-11">
728
-		                                    <textarea rows="2" class="form-control" id="note2" style="resize: none;"id="cont"></textarea>
729
-		                                </span>
730
-									</div>
731
-									<div class="form-group clearfix">
732
-										<span class="col-sm-1">备注三:</span>
733
-										<span class="col-sm-11">
734
-		                                    <textarea rows="2" class="form-control" id="note3"  style="resize: none;"id="cont"></textarea>
735
-		                                </span>
736
-									</div>
737
-									<div class="form-group text-center">
738
-										<button type="button" class="bton btn add_">创建</button>
739
-									</div>
800
+									<table class="customerService">
801
+										<tbody>
802
+											<tr>
803
+												<th>姓名:</th>
804
+												<td>
805
+													<div class="form-group">
806
+														<input type="text" class="form-control" id="namem" autocomplete="off"/>
807
+													</div>
808
+												</td>
809
+												<th>电话:</th>
810
+												<td>
811
+													<div class="form-group">
812
+														<input type="text" class="form-control" id="telm" autocomplete="off"/>
813
+													</div>
814
+												</td>
815
+
816
+												<th>购买日期:</th>
817
+												<td style="position: relative;">
818
+													<div class="time-box form-group">
819
+														<input type="text" id="buyDatem" class="laydate-icon" autocomplete="off"/>
820
+													</div>
821
+												</td>
822
+											</tr>
823
+											<tr>
824
+												<th>产品名称:</th>
825
+												<td>
826
+													<div class="form-group">
827
+														<input type="text" class="form-control" id="productnamem" autocomplete="off" />
828
+													</div>
829
+												</td>
830
+												<th>购买地址:</th>
831
+												<td>
832
+													<div class="form-group">
833
+														<input type="text" class="form-control" id="buyAddressm" autocomplete="off"/>
834
+													</div>
835
+												</td>
836
+
837
+												<th>产品类别:</th>
838
+												<td style="position: relative;">
839
+													<div class="form-group">
840
+														<input type="text" class="form-control" id="productTypem" autocomplete="off"/>
841
+													</div>
842
+												</td>
843
+											</tr>
844
+											<tr>
845
+												<th>生产批号:</th>
846
+												<td>
847
+													<div class="form-group">
848
+														<input type="text" class="form-control" id="batchNumberm" autocomplete="off"/>
849
+													</div>
850
+												</td>
851
+
852
+												<th>使用日期:</th>
853
+												<td style="position: relative;">
854
+													<div class="time-box form-group">
855
+														<input type="text" id="userDatem" class="laydate-icon" autocomplete="off"/>
856
+													</div>
857
+												</td>
858
+											</tr>
859
+											<tr>
860
+												<th>工单来源:</th>
861
+												<td>
862
+													<div class="form-group">
863
+														<select name="" class="form-control" id="DicValueListm">
864
+
865
+														</select>
866
+													</div>
867
+												</td>
868
+												<th>工单类型:</th>
869
+												<td>
870
+													<div class="form-group">
871
+														<select name="" class="form-control orderType2">
872
+
873
+														</select>
874
+													</div>
875
+
876
+												</td>
877
+												<th>区域:</th>
878
+												<td>
879
+													<div class="form-group" style="position: relative;">
880
+														<i class="tub fa fa-caret-down areaDown" style="color: #676b6d;"></i>
881
+														<input class="form-control" type="text" id="typeclass_market1m" readonly="readonly" autocomplete="off">
882
+														<input type="text" class="inps2">
883
+														<input type="text" class="inps3">
884
+														<input type="text" class="inps4">
885
+														<input type="hidden" id="typeclassId1" />
886
+														<div class="addTree1 TreeDemo_market1m">
887
+															<ul id="TreeDemo_market1m" class="ztree">
888
+
889
+															</ul>
890
+														</div>
891
+													</div>
892
+												</td>
893
+											</tr>
894
+											<tr>
895
+												<th>客诉专员:</th>
896
+												<td>
897
+													<div class="form-group">
898
+														<select name="" class="form-control" id="vipNamem">
899
+
900
+														</select>
901
+													</div>
902
+												</td>
903
+												<th>专员电话:</th>
904
+												<td style="position: relative;">
905
+													<div class="form-group">
906
+														<input type="text" class="form-control" id="vipTelm" />
907
+													</div>
908
+												</td>
909
+
910
+											</tr>
911
+											<tr>
912
+												<th>投诉事件描述:</th>
913
+												<td colspan="5">
914
+													<textarea name="" rows="5" cols="" placeholder="" id="contentm"></textarea>
915
+												</td>
916
+											</tr>
917
+											<tr>
918
+												<td colspan="6" style="text-align: center;">
919
+													<span class="add_ add_bj">保&nbsp;存</span>
920
+													
921
+												</td>
922
+											</tr>
923
+										</tbody>
924
+									</table>
740 925
 								</form>
741 926
 							</div>
927
+						
742 928
 						</div>
743 929
 					</div>
744 930
 					<!--右侧下方内容区-->
@@ -777,4 +963,5 @@
777 963
 		<script src="./../js/main.js?v=1.5"></script>
778 964
 		<script src="call.js"></script>
779 965
 	</body>
966
+
780 967
 </html>