var typeSmall;
$(document).ready(function () {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
dataType: 'json',
async: false,
data: {
token: $.cookie("token")
},
success: function(data) {
if(data.state.toLowerCase() == 'success') {
if(data.data.groname == '思念组') {
$(".snRmove").remove();
$(".dkRmove").show();
} else {
$(".snRmove").show();
$(".dkRmove").remove();
}
}
}
});
var groupcode = $('#groupcode', top.document).val();
if (groupcode == 'SCZ') {
$("#usedate").text("饮用日期:");
$("#vipid").text("对接人:");
$("#vipphone").text("对接人电话:");
}
var id = helper.request.queryString("id");
var phone = helper.request.queryString("phone");
var name = helper.request.queryString("name");
laydate.render({
elem: '.userDate',
theme: '#1ab394',
calendar: 'true'
});
laydate.render({
elem: '.buyDate',
theme: '#1ab394',
calendar: 'true'
});
laydate.render({
elem: '#productDate',
theme: '#1ab394',
calendar: 'true'
});
//工单来源
getOrderSource();
//工单类型
getOrderType();
//投诉类型
complaintType();
//咨询类型
consultType();
//产品类别
getProductType();
//区域
getAreaType();
//客诉专员
ComplaintVip();
////编辑器配置 客服部
//KindEditor.ready(function(K) {
// window.changeEditor = K.create('#feedBackCon'); //修改弹出框编辑器
//})
////编辑器配置 市场部 备注
//KindEditor.ready(function(K) {
// window.marketEditor = K.create('#remark_market');
//})
//保存
$('.customerSubmit').click(function() {
//alert(typeSmall);
saveCustomer();
})
if(id) {
$("#CallID").val(id);
$("#tel").val(phone);
$("#tel_market").val(phone);
if(unescape(decodeURI(name)) != 'null' && unescape(decodeURI(name)) != 'undefined') {
$("#name_market").val(unescape(decodeURI(name)));
$("#name").val(unescape(decodeURI(name)));
}
}
$('.areaDown').click(function () {
if ($('.treeList1').css('display') == 'block') {
$('.treeList1').css('display', 'none')
} else {
$('.treeList1').css('display', 'block')
}
})
$('#typeclass').click(function () {
$('.treeList1').css('display', 'block')
})
$('.treeList1').mouseleave(function () {
$(this).css('display', 'none')
})
$(".orderType").change(function () {
if ($(".orderType option:selected").text() != "投诉") {
$(".complainDiv2").show();
typeSmall =$(".complaintType2").val();
$(".complainDiv").hide();
} else {
$(".complainDiv2").hide();
$(".complainDiv").show();
typeSmall =$(".complaintType1").val();
}
});
$(".complaintType2").change(function () {
typeSmall=$(".complaintType2").val();
});
$(".complaintType1").change(function () {
typeSmall=$(".complaintType1").val();
});
//获取专员手机号
$("#vipName").change(function () {
$("#vipTel").val($("#vipName option:selected").attr("index"));
if ($("#vipName option:selected").attr("province")==undefined) {
$("#typeclass").val("");
}else{
$("#typeclass").val($("#vipName option:selected").attr("province") + "/" + $("#vipName option:selected").attr("city"));
$(".inps2").val($("#vipName option:selected").attr("province"));
$(".inps3").val($("#vipName option:selected").attr("city"));
}
});
})
//工单类型
function getOrderType() {
$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
"token": $.cookie("token"),
flag: "GDLX"
}, function(result) {
result = $.parseJSON(result);
var Count = result.data;
$(Count).each(function(i, n) {
$('').appendTo($(".orderType"));
})
});
}
//投诉类型
function complaintType() {
$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
"token": $.cookie("token"),
flag: "TSLX"
}, function(result) {
result = $.parseJSON(result);
var Count = result.data;
$(Count).each(function(i, n) {
$('').appendTo($(".complaintType1"));
})
typeSmall=$(".complaintType1").val();
});
}
//咨询类型
function consultType() {
$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
"token": $.cookie("token"),
flag: "ZXLX"
}, function(result) {
result = $.parseJSON(result);
var Count = result.data;
$(Count).each(function(i, n) {
$('').appendTo($(".complaintType2"));
})
});
}
//产品类别
function getProductType() {
$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
"token": $.cookie("token"),
flag: "CPLB"
}, function(result) {
result = $.parseJSON(result);
var Count = result.data;
$(Count).each(function(i, n) {
$('').appendTo($(".productType"));
})
});
}
//区域
function getAreaType() {
$.get(huayi.config.callcenter_url + 'Area/GetAreaList', {
"token": $.cookie("token"),
}, function(result) {
result = $.parseJSON(result);
$.fn.zTree.init($("#TreeDemo1"), setting, result.data); //实例化树形图
});
}
var setting = {
data: {
key: {
name: "F_AreaName"
},
simpleData: {
enable: true,
idKey: "F_Id",
pIdKey: "F_ParentId",
rootPId: 0
}
},
callback: {
onClick: changeTreeClick
}
}
function changeTreeClick(event, treeId, treeNode) {
var areaParent = treeNode.getPath();
if (areaParent[1]) {
areaParent1=areaParent[0].F_AreaName
areaParent2=areaParent[1].F_AreaName
$('#typeclass').val(areaParent1+"/"+areaParent2);
$('.inps2').val(areaParent1);
$('.inps3').val(areaParent2);
ComplaintVip();
}else{
layer.msg("请选择最下级菜单");
}
$('.addTree1').hide();
};
//工单来源
function getOrderSource(obj) {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
flag: "GDLY"
},
success: function(data) {
var Count = data.data;
$(Count).each(function(i, n) {
$('').appendTo($("#DicValueList"));
})
}
});
}
//客诉专员
function ComplaintVip() {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Customer/GetAllList",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
type: 2,
province: $('.inps2').val(), //省
city: $('.inps3').val() //市
},
success: function(data) {
$("#vipName").empty();
var Count = data.data;
$('').appendTo($("#vipName"));
$(Count).each(function (i, n) {
$('').appendTo($("#vipName"));
})
}
});
}
//保存
function saveCustomer() {
if(!$('#name').val()) {
layer.confirm('请输入姓名!', {
icon: 2,
btn: ['确定']
});
return;
}
if(!$('#tel').val()) {
layer.confirm('请输入电话!', {
icon: 2,
btn: ['确定']
});
return;
}
if(!$('#DicValueList').val()) {
layer.confirm('请选择工单来源!', {
icon: 2,
btn: ['确定']
});
return;
}
if (!$('.orderType').val()) {
layer.confirm('请选择工单类型!', {
icon: 2,
btn: ['确定']
});
return;
}
$.ajax({
type: "post",
url: huayi.config.callcenter_url + "WorkOrder/AddWorkOrder",
dataType: 'json',
async: true,
beforeSend: function() { //触发ajax请求开始时执行
$('.customerSubmit').attr("disabled", true);
$('.customerSubmit').text('保存中...');
},
data: {
token: $.cookie("token"),
cusname: $('#name').val(), //姓名
cusphone: $('#tel').val(), //号码
productdate: $('#productDate').val(), //生产日期
buydate: $('.buyDate').val(), //购买日期
productname: $('#productname').val(), //产品名称
buyaddress: $('#buyAddress').val(), //购买地址
producttype: $('#productType').val(), //产品类别
batchnumber: $('#batchNumber').val(), //生产批号
userdate: $('.userDate').val(), //使用日期 userDate
source: $('#DicValueList').val(), //工单来源
type: $('.orderType').val(), //工单类型id
smalltype:typeSmall, //投诉类型
area: $('#areaInps').val(), //区域
province: $('.inps2').val(), //省
city: $('.inps3').val(), //市
county:$('#county').val(), //区县
content:$('#content').val(), //事件描述
vipid: $('#vipName').val(), //专员id
vipname:$('#vipNameDK').val(),
vipphone: $('#vipTel').val(), //专员号码
isback: $('input[name="sendBack"]:checked').val(),
remark:$('#remark').val(),
callid: $("#CallID").val()
},
success: function(data) {
if(data.state.toLowerCase() == 'success') {
layer.msg("保存成功!");
debugger
window.location.reload()
$('.customerSubmit').attr("disabled", false);
$('.customerSubmit').text('保存');
}
}
});
}
function clear() {
$('#name').val('');
$('#tel').val(''); //号码
$('#orderSource').val(''); //工单来源
$('#typeclassId').val(''); //工单类型id
$('.orderType').val(''); //工单状态id
$('.DicValueList').val(''); //反馈内容
$('.buyDate').val(''); //快递信息
$('#productDate').val(''); //快递信息
$('#productname').val(''); //备注一
$('#buyAddress').val(''); //备注二
$('#productType').val(''); //备注三
$('#batchNumber').val('');
$('.userDate').val('');
$('.smalltype').val('');
$('.inps2').val('');
$('.inps3').val('');
$('#content').val('');
$('#vipName').val('');
$('#vipTel').val('');
$('#CallID').val('');
}