var ns;
var id = helper.request.queryString("id");
var phone = helper.request.queryString("phone");
var depName = helper.request.queryString("depName");
var name = helper.request.queryString("name");
var objs = {};
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
dataType: 'json',
async: false,
data: {
token: $.cookie("token")
},
success: function(data) {
if(data.state.toLowerCase() == 'success') {
if(data.data.groname == '思念组') {
//console.log(data.data.groname)
$('.customerService').show();
$('.market').remove();
ns = 1;
} else {
$('.market').show();
$('.customerService').remove();
ns = 2;
}
}
}
});
$(document).ready(function() {
laydate.render({
elem: '.userDate',
theme: '#1ab394',
calendar: 'true'
});
laydate.render({
elem: '.buyDate',
theme: '#1ab394',
calendar: 'true'
//type: 'datetime',
//max : 31,
//min: 0,
});
laydate.render({
elem: '#proDuctdate',
theme: '#1ab394',
calendar: 'true'
//type: 'datetime',
//max : 31,
//min: 0,
});
//工单来源
getOrderSource();
//工单类型
getOrderType();
//工单类型
getOrderType1();
//工单状态
getOrderState();
//客诉专员
ComplaintVip();
//来电单位
$('#testInput1').comboSelect();
$('#testInput2').comboSelect();
$('#testInput3').comboSelect();
$('#testInput4').comboSelect();
//编辑器配置 客服部
KindEditor.ready(function(K) {
window.changeEditor = K.create('#feedBackCon'); //修改弹出框编辑器
})
//编辑器配置 市场部 备注
KindEditor.ready(function(K) {
window.marketEditor = K.create('#remark_market');
})
//保存
$('.customerSubmit').click(function() {
saveCustomer();
})
$('.marketSubmit').click(function() {
saveMarket();
})
if(id) {
$("#CallID").val(id);
$("#tel").val(phone);
$("#tel_market").val(phone);
if(unescape(decodeURI(name)) != 'null' && unescape(decodeURI(name)) != 'undefined') {
$("#name_market").val(unescape(decodeURI(name)));
$("#name").val(unescape(decodeURI(name)));
}
if(unescape(decodeURI(depName)) != 'null' && unescape(decodeURI(depName)) != 'undefined') {
$("#testInput1_input").val(unescape(decodeURI(depName)));
$("#testInput3_input").val(unescape(decodeURI(depName)));
}
}
})
//工单类型
function getOrderType() {
$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
"token": $.cookie("token"),
flag: "GDLX"
}, function(result) {
result = $.parseJSON(result);
var Count = result.data;
$(Count).each(function(i, n) {
if(ns==1){
if(n.F_DictionaryValueId == "468") {
$('').appendTo($(".orderType1"));
} else {
$('').appendTo($(".orderType1"));
}
}else if(ns==2){
if(n.F_DictionaryValueId == "468") {
$('').appendTo($(".orderType2"));
} else {
$('').appendTo($(".orderType2"));
}
}
})
});
}
//区域
function getOrderType1() {
$.get(huayi.config.callcenter_url + 'Area/GetAreaList', {
// $.get('http://192.168.4.18:4625/Area/GetAreaList', {
"token": $.cookie("token"),
}, function(result) {
result = $.parseJSON(result);
$.fn.zTree.init($("#TreeDemo1"), setting4, result.data); //实例化树形图
$.fn.zTree.init($("#TreeDemo_market1"), setting4, result.data); //实例化树形图
});
}
var setting4 = {
data: {
key: {
name: "F_AreaName"
},
simpleData: {
enable: true,
idKey: "F_Id",
pIdKey: "F_ParentId",
rootPId: 0
}
},
callback: {
onClick: changeTreeClick
}
}
function changeTreeClick(event, treeId, treeNode) {
chanId=treeNode.F_Id;
changeName = treeNode.F_AreaName;
areaParent=treeNode.getPath();
if (areaParent[2]) {
areaParent1=areaParent[0].F_AreaName
areaParent2=areaParent[1].F_AreaName
areaParent3=areaParent[2].F_AreaName
$('#typeclass1').val(areaParent1+"/"+areaParent2+"/"+areaParent3);
$('#typeclass_market1').val(areaParent1+"/"+areaParent2+"/"+areaParent3);
$('.inps2').val(areaParent1);
$('.inps3').val(areaParent2);
$('.inps4').val(areaParent3);
}else{
layer.msg("请选择最下级菜单");
}
$('.addTree1').hide();
};
$('.areaDown').click(function() {
if($('.treeList1').css('display') == 'block') {
$('.treeList1').css('display', 'none')
} else {
$('.treeList1').css('display', 'block')
}
})
$('#typeclass1').click(function() {
$('.treeList1').css('display', 'block')
})
$('.treeList1').mouseleave(function() {
$(this).css('display', 'none')
})
$('#typeclass_market1').click(function() {
$('.treeList_market1').css('display', 'block')
})
$('.treeList_market1').mouseleave(function() {
$(this).css('display', 'none')
})
//工单状态
function getOrderState() {
$.ajax({
url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
type: 'get',
async: true,
data: {
flag: 'GDZT',
token: $.cookie("token")
},
dataType: "json",
success: function(res) {
if(res.state == "success") {
//console.log(res.data);
$('').appendTo($("#State"));
$(res.data).each(function(i, n) {
if(n.F_DictionaryValueId == '472') {
$('').appendTo($("#State"));
} else {
$('').appendTo($("#State"));
}
})
//
}
}
})
}
//工单来源
function getOrderSource(obj) {
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
flag: "GDLY"
},
success: function(data) {
var Count = data.data;
$('').appendTo($("#DicValueList"));
$(Count).each(function(i, n) {
if(n.F_DictionaryValueId == "468") {
$('').appendTo($("#DicValueList"));
$('').appendTo($("#DicValueList_market"));
} else {
$('').appendTo($("#DicValueList"));
$('').appendTo($("#DicValueList_market"));
}
})
}
});
}
//客诉专员
function ComplaintVip() {
var customerType;
$.ajax({
type: "get",
url: huayi.config.callcenter_url + "Customer/GetAllList",
dataType: 'json',
async: true,
data: {
token: $.cookie("token"),
type: 2
},
success: function(data) {
var Count = data.data;
if (ns==1) {
$('').appendTo($("#vipName"));
$(Count).each(function(i, n) {
$('').appendTo($("#vipName"));
})
} else if(ns==2){
$('').appendTo($("#customerName"));
$(Count).each(function(i, n) {
$('').appendTo($("#customerName"));
})
}
}
});
}
//获取专员手机号
$("#vipName").change(function() {
$("#vipTel").val($("#vipName option:selected").attr("index"));
});
$("#customerName").change(function() {
$("#customerTel").val($("#customerName option:selected").attr("index"));
});
var orderType
var staffId
var stafftel
//思念组保存
function saveCustomer() {
if($('#name').val() == '') {
layer.confirm('请输入姓名!', {
icon: 2,
btn: ['确定']
});
return;
}
if($('#tel').val() == '') {
layer.confirm('请输入电话!', {
icon: 2,
btn: ['确定']
});
return;
}
if($('#DicValueList').val() == '') {
layer.confirm('请选择工单来源!', {
icon: 2,
btn: ['确定']
});
return;
}
if($('#typeclassId').val() == '') {
layer.confirm('请选择工单类型!', {
icon: 2,
btn: ['确定']
});
return;
}
if (ns==1) {
orderType=$('.orderType1').val();
staffId=$('#vipName').val();
stafftel=$('#vipTel').val();
} else if(ns==2){
orderType=$('.orderType2').val();
staffId=$('#customerName').val();
stafftel=$('#customerTel').val();
}
$.ajax({
type: "post",
url: huayi.config.callcenter_url + "WorkOrder/AddWorkOrder",
dataType: 'json',
async: true,
// beforeSend: function() { //触发ajax请求开始时执行
// $('.customerSubmit').attr("disabled", true);
// $('.customerSubmit').text('保存中...');
// },
data: {
token: $.cookie("token"),
cusname: $('#name').val(), //姓名
cusphone: $('#tel').val(), //号码
buydate: $('.buyDate').val(), //购买日期
productname: $('#productname').val(), //产品名称
buyaddress: $('#buyAddress').val(), //购买地址
producttype: $('#productType').val(), //产品类别
batchnumber: $('#batchNumber').val(), //生产批号
userdate: $('.userDate').val(), //使用日期 userDate
source: $('#DicValueList').val(), //工单来源
type: orderType, //工单类型id
area: $('.inps2').val(), //区域
province: $('.inps3').val(), //省
city: $('.inps4').val(), //市
content:$('#content').val(), //事件描述
vipid: staffId, //专员id
vipphone: stafftel, //专员号码
callid: $("#CallID").val()
},
success: function(data) {
if(data.state.toLowerCase() == 'success') {
layer.msg("保存成功!");
window.location.reload()
// $('.customerSubmit').attr("disabled", false);
// $('.customerSubmit').text('保存');
}
}
});
}
// 市场部保存
function saveMarket() {
if (ns==1) {
orderType=$('.orderType1').val();
staffId=$('#vipName').val();
stafftel=$('#vipTel').val();
} else if(ns==2){
orderType=$('.orderType2').val();
staffId=$('#customerName').val();
stafftel=$('#customerTel').val();
}
$.ajax({
type: "post",
url: huayi.config.callcenter_url + "WorkOrder/AddWorkOrder",
dataType: 'json',
async: true,
// beforeSend: function() { //触发ajax请求开始时执行
// $('.marketSubmit').attr("disabled", true);
// $('.marketSubmit').text('保存中...');
// },
data: {
token: $.cookie("token"),
cusname: $('#name').val(), //姓名
cusphone: $('#tel').val(), //号码
area: $('.inps2').val(), //区域
vipid: staffId, //专员id
vipphone: stafftel, //专员号码
source: $('#DicValueList').val(), //工单来源
productname: $('#productname').val(), //产品名称
batchnumber: $('#batchNumber').val(), //生产批号
buyaddress: $('#buyAddress').val(), //购买地址
productdate: $('#proDuctdate').val(),
buydate: $('.buyDate').val(), //购买日期
userdate: $('.userDate').val(), //使用日期 userDate
type: orderType, //工单类型id
province: $('.inps3').val(), //省
city: $('.inps4').val(), //市
content:$('#content').val(), //事件描述
isback:$("#sendBack").val(),
callid: $("#CallID").val()
},
success: function(data) {
if(data.state.toLowerCase() == 'success') {
layer.msg("保存成功!");
debugger
window.location.reload()
// clear();
$('.marketSubmit').attr("disabled", false);
$('.marketSubmit').text('保存');
}
}
});
}
function clear() {
if(ns == 1) {
$('#name').val('');
$('#tel').val(''); //号码
$('#testInput1_input').val(''); //来电单位
$('#testInput2_input').val(''); //反馈单位
$('#orderSource').val(''); //工单来源
$('#typeclassId').val(''); //工单类型id
$('#State').val(''); //工单状态id
$('#feedBackCon').val(''); //反馈内容
$('#express').val(''); //快递信息
$('#remark1').val(''); //备注一
$('#remark2').val(''); //备注二
$('#remark3').val(''); //备注三
$('#typeclass').val('');
} else {
$('#name_market').val('');
$('#tel_market').val(''); //号码
$('#testInput3_input').val(''); //来电单位
$('#testInput4_input').val(''); //反馈单位
$('#remark_market').val(''); //备注内容
}
}