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- var ns;
- var id = helper.request.queryString("id");
- var phone = helper.request.queryString("phone");
- var objs = {};
- laydate.render({
- elem: '#userDate',
- theme: '#1ab394',
- calendar: 'true'
- //type: 'datetime',
- //max : 31,
- //min: 0,
- });
- laydate.render({
- elem: '#buyAddress',
- theme: '#1ab394',
- calendar: 'true'
- //type: 'datetime',
- //max : 31,
- //min: 0,
- });
- laydate.render({
- elem: '#proDuctdate',
- theme: '#1ab394',
- calendar: 'true'
- //type: 'datetime',
- //max : 31,
- //min: 0,
- });
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
- dataType: 'json',
- async: false,
- data: {
- token: $.cookie("token")
- },
- success: function(data) {
- if(data.state.toLowerCase() == 'success') {
- if(data.data.groname == '思念组') {
- $('.customerService').show();
- $('.market').remove();
- ns = 1;
- } else {
- $('.market').show();
- $('.customerService').remove();
- ns = 2;
- }
- }
- }
- });
- if(id) {
- $("#tel").val(phone);
- $("#tel_market").val(phone);
- $("#CallID").val(id);
- }
- $('#testInput1').comboSelect();
- $('#testInput2').comboSelect();
- $('#testInput3').comboSelect();
- $('#testInput4').comboSelect();
- $(function() {
- GDLY(); //工单来源
- State(); //工单状态
- getOrderType(); //工单类型
- getOrderType1();
- ComplaintVip();//客诉专员
- //保存
- $('.customerSubmit').click(function() {
- saveCustomer();
- });
- $('.marketSubmit').click(function() {
- saveMarket();
- });
- })
- //编辑器配置
- KindEditor.ready(function(K) {
- XQ();
- })
- //编辑器配置
- KindEditor.ready(function(K) {
- window.changeMarket = K.create('#remark_market'); //修改弹出框编辑器
- })
- // XQ();
- // })
- //工单状态
- function State() {
- $.ajax({
- url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
- type: 'get',
- async: false,
- data: {
- flag: 'GDZT',
- token: $.cookie("token")
- },
- dataType: "json",
- success: function(res) {
- if(res.state == "success") {
- $(res.data).each(function(i, n) {
- $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($("#State"));
- })
- //
- }
- }
- })
- }
- //客诉专员
- function ComplaintVip() {
- var customerType;
- if(ns==1){
- customerType=2
- }else if(ns==2){
- customerType=1
- }
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Customer/GetAllList",
- dataType: 'json',
- async: true,
- data: {
- token: $.cookie("token"),
- type: customerType
- },
- success: function(data) {
-
- var Count = data.data;
- if (ns==1) {
-
- $(Count).each(function(i, n) {
- $('<option value="' + n.F_Id
- + '" index="'+n.F_Phone+'">' + n.F_Name
- + '</option>').appendTo($("#vipName"));
- })
- } else if(ns==2){
-
- $(Count).each(function(i, n) {
- $('<option value="' + n.F_Id
- + '" index="'+n.F_Phone+'">' + n.F_Name
- + '</option>').appendTo($("#customerName"));
- })
- }
-
- }
- });
- }
- //获取专员手机号
- $("#vipName").change(function() {
- $("#vipTel").val($("#vipName option:selected").attr("index"));
- });
- $("#customerName").change(function() {
- $("#customerTel").val($("#customerName option:selected").attr("index"));
- });
- //工单来源
- function GDLY() {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
- dataType: 'json',
- async: true,
- data: {
- token: $.cookie("token"),
- flag: "GDLY"
- },
- success: function(data) {
- var Count = data.data;
- $('<option value="">全部</option>').appendTo($("#DicValueList"));
- $(Count).each(function(i, n) {
- if(n.F_DictionaryValueId == "468") {
- $('<option value="' + n.F_DictionaryValueId + '" selected="selected">' + n.F_Name + '</option>').appendTo($("#DicValueList"));
- $('<option value="' + n.F_DictionaryValueId + '" selected="selected">' + n.F_Name + '</option>').appendTo($("#DicValueList_market"));
- } else {
- $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($("#DicValueList"));
- $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($("#DicValueList_market"));
- }
- })
- }
- });
- }
- //获取详情
- function XQ() {
- $.ajax({
- type: "get",
- url: huayi.config.callcenter_url + "WorkOrder/GetWorkOrder",
- dataType: 'json',
- async: true,
- cache: false,
- data: {
- "workid": id,
- "token": $.cookie("token")
- },
- success: function(result) {
- if(result.data.data.length > 0) {
- var data = result.data.data[0];
- $('#name').val(data.F_CusName); //姓名
- $('#tel').val(data.F_CusPhone); //号码
- $('#proDuctdate').val(data.F_ProductDate); //购买日期
- $('#buyDate').val(data.F_BuyDate); //购买日期
- $('#productname').val(data.F_ProductName); //产品名称
- $('#buyAddress').val(data.F_BuyAddress); //购买地址 data.
- $('#productType').val(data.F_ProductType); //产品类别
- $('#batchNumber').val(data.F_BatchNumber); //生产批号
- $('#userDate').val(data.F_UserDate); //使用日期
- $('#DicValueList option:selected').text(data.SourceName); //工单来源
- $('#typeclass').val(data.TypeName); //工单类型id
- $('#typeclass1').val(data.F_Area+"/"+data.F_Province+"/"+data.F_City); //区域
- $('.inps2').val(data.F_Area); //区域
- $('.inps3').val(data.F_Province); //省
- $('.inps4').val(data.F_City); //市
- $('#content').val(data.F_Content); //事件描述
- $('#vipName option:selected').text(data.F_VIPName); //专员姓名
- $('#vipTel').val(data.F_VIPPhone); //专员号码
- $('#customerName option:selected').text(data.F_VIPName); //专员姓名
- $('#customerTel').val(data.F_VIPPhone); //专员号码
- }
- }
- });
- }
- //工单类型
- function getOrderType() {
- $.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
- "token": $.cookie("token"),
- flag: "GDLX"
- }, function(result) {
- result = $.parseJSON(result);
-
- var Count = result.data;
-
- $(Count).each(function(i, n) {
-
- if(ns==1){
- if(n.F_DictionaryValueId == "468") {
- $('<option value="' + n.F_DictionaryValueId + '" selected="selected">' + n.F_Name + '</option>').appendTo($(".orderType1"));
- } else {
- $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($(".orderType1"));
- }
- }else if(ns==2){
-
- if(n.F_DictionaryValueId == "468") {
- $('<option value="' + n.F_DictionaryValueId + '" selected="selected">' + n.F_Name + '</option>').appendTo($(".orderType2"));
- } else {
- $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($(".orderType2"));
- }
- }
-
- })
-
- });
- }
- //区域
- function getOrderType1() {
- $.get(huayi.config.callcenter_url + 'Area/GetAreaList', {
- // $.get('http://192.168.4.18:4625/Area/GetAreaList', {
- "token": $.cookie("token"),
- }, function(result) {
- result = $.parseJSON(result);
- $.fn.zTree.init($("#TreeDemo1"), setting4, result.data); //实例化树形图
- $.fn.zTree.init($("#TreeDemo_market1"), setting4, result.data); //实例化树形图
- });
- }
- var setting4 = {
- data: {
- key: {
- name: "F_AreaName"
- },
- simpleData: {
- enable: true,
- idKey: "F_Id",
- pIdKey: "F_ParentId",
- rootPId: 0
- }
- },
- callback: {
- onClick: changeTreeClick1
- }
- }
- function changeTreeClick1(event, treeId, treeNode) {
- chanId = treeNode.F_Id;
- changeName = treeNode.F_AreaName;
- areaParent = treeNode.getPath();
- if(areaParent[2]) {
- areaParent1 = areaParent[0].F_AreaName
- areaParent2 = areaParent[1].F_AreaName
- areaParent3 = areaParent[2].F_AreaName
- $('#typeclass1').val(areaParent1 + "/" + areaParent2 + "/" + areaParent3);
- $('#typeclass_market1').val(areaParent1 + "/" + areaParent2 + "/" + areaParent3);
- $('.inps2').val(areaParent1);
- $('.inps3').val(areaParent2);
- $('.inps4').val(areaParent3);
- } else {
- layer.msg("请选择最下级菜单");
- }
- $('.addTree1').hide();
- };
- $('.areaDown').click(function() {
- if($('.treeList1').css('display') == 'block') {
- $('.treeList1').css('display', 'none')
- } else {
- $('.treeList1').css('display', 'block')
- }
- })
- $('#typeclass1').click(function() {
- $('.treeList1').css('display', 'block')
- })
- $('.treeList1').mouseleave(function() {
- $(this).css('display', 'none')
- })
- $('#typeclass_market1').click(function() {
- $('.treeList_market1').css('display', 'block')
- })
- $('.treeList_market1').mouseleave(function() {
- $(this).css('display', 'none')
- })
- //客服部保存
- function saveCustomer() {
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "WorkOrder/EditWorkOrder",
- dataType: 'json',
- async: true,
- data: {
- token: $.cookie("token"),
- workid: id,
- cusname: $('#name').val(), //姓名
- cusphone: $('#tel').val(), //号码
- buydate: $('#buyDate').val(), //购买日期
- productname: $('#productname').val(), //产品名称
- buyaddress: $('#buyAddress').val(), //购买地址
- producttype: $('#productType').val(), //产品类别
- batchnumber: $('#batchNumber').val(), //生产批号
- userdate: $('#userDate').val(), //使用日期 userDate
- source: $('#DicValueList').val(), //工单来源
- type: $('.orderType1').val(), //工单类型id
- area: $('.inps2').val(), //区域
- province: $('.inps3').val(), //省
- city: $('.inps4').val(), //市
- content:$('#content').val(), //事件描述
- vipid: $('#vipName').val(), //专员号码
- vipphone: $('#vipTel').val(), //专员号码
- callid: $("#CallID").val()
- },
- success: function(data) {
- if(data.state.toLowerCase() == 'success') {
- layer.msg("保存成功!");
- var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
- parent.layer.close(index); //再执行关闭
- parent.$('#workorderlist').bootstrapTable('refresh');
- parent.layer.msg("修改成功!");
- //clear();
- }
- }
- });
- }
- //市场部保存
- function saveMarket() {
- alert("dfd");
- if($('#name_market').val() == '') {
- layer.confirm('请输入姓名!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- if($('#tel_market').val() == '') {
- layer.confirm('请输入电话!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- if($('#testInput3_input').val() == '') {
- layer.confirm('请选择来电单位!', {
- icon: 2,
- btn: ['确定']
- });
- return;
- }
- $.ajax({
- type: "post",
- url: huayi.config.callcenter_url + "WorkOrder/EditWorkOrder",
- dataType: 'json',
- async: true,
- data: {
- token: $.cookie("token"),
- workid: id,
- cusname: $('#name').val(), //姓名
- cusphone: $('#tel').val(), //号码
- area: $('.inps2').val(), //区域
- vipid: $("#customerName").val(), //专员id
- vipphone:$("#customerTel").val(), //专员号码
- source: $('#DicValueList').val(), //工单来源
- productname: $('#productname').val(), //产品名称
- batchnumber: $('#batchNumber').val(), //生产批号
- buyaddress: $('#buyAddress').val(), //购买地址
- productdate: $('#proDuctdate').val(),
- buydate: $('.buyDate').val(), //购买日期
- userdate: $('.userDate').val(), //使用日期 userDate
- type: $('.orderType2').val(), //工单类型id
- province: $('.inps3').val(), //省
- city: $('.inps4').val(), //市
- content:$('#content').val(), //事件描述
- isback:$("#sendBack").val(),
- callid: $("#CallID").val()
- },
- success: function(data) {
- if(data.state.toLowerCase() == 'success') {
- layer.msg("保存成功!");
- var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
- parent.layer.close(index); //再执行关闭
- parent.$('#workorderlist_').bootstrapTable('refresh');
- parent.layer.msg("修改成功!");
- //clear();
- }
- }
- });
- }
- function clear() {
- if(ns == 1) {
- $('#name').val('');
- $('#tel').val(''); //号码
- $('#testInput1_input').val(''); //来电单位
- $('#testInput2_input').val(''); //反馈单位
- $('#orderSource').val(''); //工单来源
- $('#typeclassId').val(''); //工单类型id
- $('#State').val(''); //工单状态id
- $('#express').val(''); //快递信息
- $('#remark1').val(''); //备注一
- $('#remark2').val(''); //备注二
- $('#remark3').val(''); //备注三
- } else {
- $('#name_market').val('');
- $('#tel_market').val(''); //号码
- $('#testInput3_input').val(''); //来电单位
- $('#testInput4_input').val(''); //反馈单位
- $('#typeclassId_market').val(''); //工单类型id
- // $('#remark_market').val(''); //备注内容
- }
- }
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