Synear_UI/CallCenterWe.../js/WorkOrder/xgWork.js

var typeSmall;
var id = helper.request.queryString("id");
$(document).ready(function () {
	$.ajax({
		type: "get",
		url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
		dataType: 'json',
		async: false,
		data: {
			token: $.cookie("token")
		},
		success: function(data) {
			if(data.state.toLowerCase() == 'success') {
				if(data.data.groname == '思念组') {
					$(".snRmove").remove();
					$(".dkRmove").show();
					
				} else {
					$(".snRmove").show();
					$(".complainDiv2").hide();
					$(".dkRmove").remove();
					$(".ns-2").remove();
				}
			}
		}
	});
    var groupcode = $('#groupcode', top.document).val();
    if (groupcode == 'SCZ') {
        $("#usedate").text("饮用日期:");
        $("#vipid").text("对接人:");
        $("#vipphone").text("对接人电话:");
    }
    laydate.render({
        elem: '.userDate',
        theme: '#1ab394',
        calendar: 'true'
    });
    laydate.render({
        elem: '.buyDate',
        theme: '#1ab394',
        calendar: 'true'
    });
    laydate.render({
        elem: '#productDate',
        theme: '#1ab394',
        calendar: 'true'
    });

    $.ajaxSettings.async = false;

    //工单来源
    getOrderSource();
    //工单类型
    getOrderType();
    //投诉类型
    complaintType();
    //咨询类型
	consultType();
    //产品类别
    getProductType();

    //区域
    getAreaType();
    //客诉专员
    ComplaintVip();
    //保存
    $('.customerSubmit').click(function() {
    	
	    
        saveCustomer();
    });

    $.ajaxSettings.async = true;
    var id = helper.request.queryString("id");

    $.ajax({
        type: "get",
        url: huayi.config.callcenter_url + "WorkOrder/GetWorkOrder",
        dataType: 'json',
        async: true,
        cache: false,
        data: {
            "workid": id,
            "token": $.cookie("token")
        },
        success: function(result) {
            if (result.data.data.length > 0) {
                var data = result.data.data[0];
                $('#name').val(data.F_CusName); //姓名
                $('#tel').val(data.F_CusPhone); //号码
                $('#productDate').val(data.F_ProductDate); //购买日期
                $('.buyDate').val(data.F_BuyDate); //购买日期
                $('.orderType').val(data.F_Type + ''); //工单类型ID
                $('.orderType').trigger("change");
                $('.complaintType').val(data.F_SmallType);
                $('.complaintType1').val(data.F_SmallType);
                $('.complaintType2').val(data.F_SmallType);
                $('#productname').val(data.F_ProductName); //产品名称 
                $('#buyAddress').val(data.F_BuyAddress); //购买地址   data.
                $('#productType').val(data.F_ProductType + ''); //产品类别ID   
                $('#batchNumber').val(data.F_BatchNumber); //生产批号     
                $('.userDate').val(data.F_UserDate); //使用日期  
                $('#DicValueList').val(data.F_Source + ''); //工单来源 
                $("#areaInps").val(data.F_Area);
                $('#typeclass').val(data.F_Province + "/" + data.F_City); //区域  
                $('.inps2').val(data.F_Province); //省   
                $('.inps3').val(data.F_City); //市 
                $('#county').val(data.F_County); //区县 
                $('#content').val(data.F_Content); //事件描述
                $('#remark').val(data.F_Remark); //备注     
                $('#vipName').val(data.F_VIPId); //专员姓名    
                $('#vipNameDK').val(data.F_VIPName);
                $('#vipTel').val(data.F_VIPPhone); //专员号码      
                if (data.F_State=="1") {
                	$(".deal").show();
                } else{
                	$(".deal").remove();
                }
                $("input[name='sendBack'][value='" + data.F_IsBack+"']").attr("checked", true); 
                if ($(".orderType option:selected").text() != "投诉") {
		            $(".complainDiv2").show();
		            $(".complainDiv").hide();
		            typeSmall =$(".complaintType2").val();
		        } else {
		            $(".complainDiv2").hide();
		            $(".complainDiv").show();
		            typeSmall =$(".complaintType1").val();
		        }
		        if (data.F_DealCost=="0") {
					$("#dealCost").val(""); //处理费用
				}else{
					$("#dealCost").val(data.F_DealCost); //处理费用
				}
				//$("input[type=radio][value='']").prop("checked",true);
				$("input[type=radio][name=response][value="+data.F_DealTimely+"]").attr("checked",'checked')//响应状态
				$("input[type=radio][name=ltype][value="+data.F_DealState+"]").attr("checked",'checked')//响应状态
				$("#disposeST").text(data.DealStateName); //处理状态
				 
				$("#dealCont").text(data.F_DealResult); //处理结果
				$("#cont").text(data.F_DealDes); //客诉进展详述
                
            }
        }
    });
	$(".complaintType2").change(function () {
		typeSmall=$(".complaintType2").val();
    });
    $(".complaintType1").change(function () {
		typeSmall=$(".complaintType1").val();
    });
    $('.areaDown').click(function() {
        if ($('.treeList1').css('display') == 'block') {
            $('.treeList1').css('display', 'none')
        } else {
            $('.treeList1').css('display', 'block')
        }
    })
    $('#typeclass').click(function() {
        $('.treeList1').css('display', 'block')
    })
    $('.treeList1').mouseleave(function() {
        $(this).css('display', 'none')
    })


    //获取专员手机号
    $("#vipName").change(function() {
        $("#vipTel").val($("#vipName option:selected").attr("index"));
        //$("#areaInps").val($("#vipName option:selected").attr("areaText"));
        $("#typeclass").val($("#vipName option:selected").attr("province") + "/" + $("#vipName option:selected").attr("city"));
        $(".inps2").val($("#vipName option:selected").attr("province"));
        $(".inps3").val($("#vipName option:selected").attr("city"));
    });

})

//处理状态
dealState();
function dealState() {
	$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
		"token": $.cookie("token"),
		flag: "CLZT"
	}, function(result) {
		result = $.parseJSON(result);
		var Count = result.data;
		$(Count).each(function(i, n) {
            $('<label style="font-weight: normal; margin-right: 15px;">'+
            '<input type="radio" value="' + n.F_DictionaryValueId
			+ '" name="ltype"/>' + n.F_Name 
			+ '</label>').appendTo($(".disposeST"));
		})
		$('.disposeST input:radio:first').attr('checked', 'checked');
	});
}
//响应状态
responseState();
function responseState() {
	$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
		"token": $.cookie("token"),
		flag: "XYZT"
	}, function(result) {
		result = $.parseJSON(result);
		var Count = result.data;
		$(Count).each(function(i, n) {
			$('<label style="font-weight: normal; margin-right: 15px;">'+
            '<input type="radio" value="' + n.F_DictionaryValueId
			+ '" name="response"/>' + n.F_Name 
			+ '</label>').appendTo($(".responseST"));
		})
		$('.responseST input:radio:first').attr('checked', 'checked');
	});
}
//工单类型
function getOrderType() {
    $.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
        "token": $.cookie("token"),
        flag: "GDLX"
    }, function(result) {
        result = $.parseJSON(result);
        var Count = result.data;
        $(Count).each(function(i, n) {
            $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($(".orderType"));
        })
    });
}

//投诉类型
function complaintType() {
	$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
		"token": $.cookie("token"),
		flag: "TSLX"
	}, function(result) {
		result = $.parseJSON(result);
		var Count = result.data;
		$(Count).each(function(i, n) {
			$('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($(".complaintType1"));
		})
		
	});
}
//咨询类型
function consultType() {
	$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
		"token": $.cookie("token"),
		flag: "ZXLX"
	}, function(result) {
		result = $.parseJSON(result);
		var Count = result.data;
		$(Count).each(function(i, n) {
			$('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($(".complaintType2"));
		})
	});
}
//产品类别
function getProductType() {
    $.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
        "token": $.cookie("token"),
        flag: "CPLB"
    }, function(result) {
        result = $.parseJSON(result);
        var Count = result.data;
        $(Count).each(function(i, n) {
            $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($(".productType"));
        })
    });
}

//区域
function getAreaType() {
    $.get(huayi.config.callcenter_url + 'Area/GetAreaList', {
        "token": $.cookie("token"),
    }, function(result) {
        result = $.parseJSON(result);
        $.fn.zTree.init($("#TreeDemo1"), setting, result.data); //实例化树形图
    });
}
var setting = {
    data: {
        key: {
            name: "F_AreaName"
        },
        simpleData: {
            enable: true,
            idKey: "F_Id",
            pIdKey: "F_ParentId",
            rootPId: 0
        }
    },
    callback: {
        onClick: changeTreeClick
    }
}

function changeTreeClick(event, treeId, treeNode) {

    var areaParent = treeNode.getPath();
    if (areaParent[1]) {
        areaParent1 = areaParent[0].F_AreaName
        areaParent2 = areaParent[1].F_AreaName

        $('#typeclass').val(areaParent1 + "/" + areaParent2);
        $('.inps2').val(areaParent1);
        $('.inps3').val(areaParent2);
        ComplaintVip();

    } else {
        layer.msg("请选择最下级菜单");
    }
    $('.addTree1').hide();

};


//工单来源
function getOrderSource(obj) {
    $.ajax({
        type: "get",
        url: huayi.config.callcenter_url + "Dictionary/GetDicValueListByFlag",
        dataType: 'json',
        async: true,
        data: {
            token: $.cookie("token"),
            flag: "GDLY"
        },
        success: function(data) {
            var Count = data.data;
            $(Count).each(function(i, n) {
                $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($("#DicValueList"));
            })
        }
    });
}
//客诉专员
function ComplaintVip() {
    $.ajax({
        type: "get",
        url: huayi.config.callcenter_url + "Customer/GetAllList",
        dataType: 'json',
        async: true,
        data: {
            token: $.cookie("token"),
            type: 2,
            province: $('.inps2').val(), //省
            city: $('.inps3').val() //市
        },
        success: function(data) {
            $("#vipName").empty();
            var Count = data.data;
            $('<option value="">请选择专员</option>').appendTo($("#vipName"));
            $(Count).each(function(i, n) {
                $('<option value="' + n.F_Id
                    + '"  index="' + n.F_Phone
                    + '" areaText="' + n.F_Area
                    + '" province="' + n.F_Province
                    + '" city="' + n.F_City + '">' + n.F_Name
                    + '</option>').appendTo($("#vipName"));
            })
        }
    });
}


//保存
function saveCustomer() {
	var val = $("input[name='ltype']:checked").val();
	var valRes = $("input[name='response']:checked").val();
	var dealCost;
	if (isNaN($("#dealCost").val())) {
		dealCost="";
		
	}else{
		dealCost=$("#dealCost").val();
	}
    if (!$('#name').val()) {
        layer.confirm('请输入姓名！', {
            icon: 2,
            btn: ['确定']
        });
        return;
    }
    if (!$('#tel').val()) {
        layer.confirm('请输入电话！', {
            icon: 2,
            btn: ['确定']
        });
        return;
    }
    if (!$('#DicValueList').val()) {
        layer.confirm('请选择工单来源！', {
            icon: 2,
            btn: ['确定']
        });
        return;
    }
    if (!$('.orderType').val()) {
        layer.confirm('请选择工单类型！', {
            icon: 2,
            btn: ['确定']
        });
        return;
    }
    $.ajax({
        type: "post",
        url: huayi.config.callcenter_url + "WorkOrder/EditWorkOrder",
        dataType: 'json',
        async: true,
        beforeSend: function() { //触发ajax请求开始时执行
            $('.customerSubmit').attr("disabled", true);
            $('.customerSubmit').text('保存中...');
        },
        data: {
            token: $.cookie("token"),
            workid: id,
            cusname: $('#name').val(), //姓名
            cusphone: $('#tel').val(), //号码
            productdate: $('#productDate').val(),
            buydate: $('.buyDate').val(), //购买日期
            productname: $('#productname').val(), //产品名称
            buyaddress: $('#buyAddress').val(), //购买地址  
            producttype: $('#productType').val(), //产品类别   
            batchnumber: $('#batchNumber').val(), //生产批号     
            userdate: $('.userDate').val(), //使用日期  userDate  
            source: $('#DicValueList').val(), //工单来源
            type: $('.orderType').val(), //工单类型id
            smalltype: typeSmall, //投诉类型
            area: $('#areaInps').val(), //区域
            province: $('.inps2').val(), //省
            city: $('.inps3').val(), //市
            county:$('#county').val(), //区县
            content: $('#content').val(), //事件描述
            remark: $('#remark').val(), //备注
            vipid: $('#vipName').val(), //专员id  
            vipname:$('#vipNameDK').val(),
            vipphone: $('#vipTel').val(), //专员号码     
            isback: $('input[name="sendBack"]:checked').val(),
            dealcost: dealCost*1,	//处理费用
			dealresult:$("#dealCont").val(),//处理结果
			dealdes: $("#cont").val(),	//客诉进展详述	
			dealstate:val,	//处理状态
			dealtimely:valRes,		//及时响应
            callid: $("#CallID").val()
        },
        success: function(data) {
            if (data.state.toLowerCase() == 'success') {
                $('.customerSubmit').attr("disabled", false);
	            $('.customerSubmit').text('保存');
            	var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
				parent.layer.close(index); //再执行关闭
				parent.layer.msg("保存成功！");
				parent.$('#workorderlist').bootstrapTable('refresh');
				parent.$('#workorderlist_').bootstrapTable('refresh');
				parent.$('#orderlist').bootstrapTable('refresh');
            }
        }
    });

}