Merge branch 'master' of http://192.168.1.222:3000/lihai/XiXianDC_ZhuBiao_API

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/callout/CallOutPlanController.cs

@@ -645,7 +645,7 @@ namespace CallCenterApi.Interface.Controllers.callout
             var sql = "";
             if (!string.IsNullOrWhiteSpace(key))
             {
-                sql += " and F_Phone='" + key + "' or  F_TaskName like '%" + key + "%' or F_TaskRemark like '%" + key + "%'";
+                sql += " and F_Phone like '%" + key + "%' or  F_TaskName like '%" + key + "%' or F_TaskRemark like '%" + key + "%'";
             }
             sb.Append(" and F_Taskid in (select F_TaskID from T_Call_OutTask where  F_IsStart=1 and F_DeleteFlag=0 "+sql+" ) ");
 

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/TotalCallController.cs

@@ -1,4 +1,5 @@
 using CallCenter.Utility;
+using CallCenterApi.DB;
 using CallCenterApi.Interface.Controllers.Base;
 using System;
 using System.Collections;
@@ -13,6 +14,7 @@ namespace CallCenterApi.Interface.Controllers.report
     //[Authority]
     public class TotalCallController : BaseController
     {
+        BLL.T_Call_CallRecords bll = new BLL.T_Call_CallRecords();
         //总呼叫量统计
 
         //获取表头
@@ -33,6 +35,11 @@ namespace CallCenterApi.Interface.Controllers.report
             ActionResult res = NoToken("未知错误，请重新登录");
             if (Request.IsAuthenticated)
             {
+                string sql = "";
+                if (!string.IsNullOrEmpty(years))
+                {
+                    sql += $" and CONVERT(char(4),BeginTime,20) = '{years}' ";
+                }
                 DataTable dtNew = new DataTable();
                 #region
                 DataColumn dc1 = new DataColumn("月份", Type.GetType("System.String"));
@@ -45,7 +52,8 @@ namespace CallCenterApi.Interface.Controllers.report
                 dtNew.Columns.Add(dc3);
                 dtNew.Columns.Add(dc4);
                 #endregion
-                DataTable dt = new BLL.T_Call_CallRecords().GetList("1=1").Tables[0];
+                //DataTable dt = new BLL.T_Call_CallRecords().GetList("1=1").Tables[0];
+                DataTable dtConnect = DbHelperSQL.Query($"select CONVERT(varchar(10),BeginTime, 23) AS yearmonthdays,CONVERT(char(7),BeginTime,20) AS yearmonths,COUNT(1) ccount FROM T_Call_CallRecords WITH(NOLOCK) WHERE 1=1 {sql} group by CONVERT(varchar(10),BeginTime, 23),CONVERT(char(7),BeginTime,20) order by CONVERT(varchar(10),BeginTime, 23)").Tables[0];
                 DateTime dtNow;
                 int Count = 0;
                 int DayCount = 0;
@@ -65,20 +73,34 @@ namespace CallCenterApi.Interface.Controllers.report
 
                     DateTime beginTime = Convert.ToDateTime(dtNow.Year + "-" + i + "-01 00:00:00");
                     int days = DateTime.DaysInMonth(dtNow.Year, beginTime.Month);
-                    DataRow[] dtRow = dt.Select("begintime >='" + beginTime.ToString() + "' and  beginTime<'" + beginTime.AddDays(days).AddSeconds(-1) + "'");
-                    if (dtRow.Length > 0)
-                    {
-                        Count += dtRow.Length;
+                    
+                    //var drConnect = dtConnect.Select("yearmonthdays='" + beginTime.AddDays(days).AddSeconds(-1).ToString("yyyy-MM-dd") + "' ");
+                    //int count = (from DataRow dr in drConnect select dr.Field<int>("ccount")).FirstOrDefault();
+
+                    var dtlist = dtConnect.Select("yearmonths='" + beginTime.ToString("yyyy-MM") + "' ");
+                    var dtlist_sum = (from DataRow dr in dtlist select dr.Field<int>("ccount")).Sum();
+
+                    //DataRow[] dtRow = dt.Select("begintime >='" + beginTime.ToString() + "' and  beginTime<'" + beginTime.AddDays(days).AddSeconds(-1) + "'");
+                    //if (dtRow.Length > 0)
+                     if (dtlist_sum > 0)
+                     {
+                        //Count += dtRow.Length;
+                        Count += dtlist_sum;
                         for (int j = 1; j <= days; j++)
                         {
+                            string j_day = j.ToString().PadLeft(2, '0');
                             DataRow dr1 = dtNew.NewRow();
-                            if (dtRow.CopyToDataTable().Select("begintime >='" + beginTime.AddDays(j - 1) + "' and  beginTime<'" + beginTime.AddDays(j).AddSeconds(-1) + "'").Length > 0)
+                            var dayinlist = dtConnect.Select("yearmonthdays = '" + beginTime.ToString("yyyy-MM") + "-" + j_day + "' ");
+                            //if (dtRow.CopyToDataTable().Select("begintime >='" + beginTime.AddDays(j - 1) + "' and  beginTime<'" + beginTime.AddDays(j).AddSeconds(-1) + "'").Length > 0)
+                            int day_count = (from DataRow dr in dayinlist select dr.Field<int>("ccount")).FirstOrDefault();
+                            if (day_count > 0)
                             {
                                 DayCount += 1;
 
                                 dr1["月份"] = beginTime.Month + "月";
                                 dr1["日期"] = beginTime.AddDays(j - 1).ToShortDateString();
-                                dr1["总数"] = dtRow.CopyToDataTable().Select("begintime >='" + beginTime.AddDays(j - 1) + "' and  beginTime<'" + beginTime.AddDays(j).AddSeconds(-1) + "'").Length;
+                                //dr1["总数"] = dtRow.CopyToDataTable().Select("begintime >='" + beginTime.AddDays(j - 1) + "' and  beginTime<'" + beginTime.AddDays(j).AddSeconds(-1) + "'").Length;
+                                dr1["总数"] = day_count;
                                 dr1["Count"] = "1";
                                 dtNew.Rows.Add(dr1);
                             }
@@ -88,7 +110,8 @@ namespace CallCenterApi.Interface.Controllers.report
                         {
                             drNew["月份"] = beginTime.Month + "月";
                             drNew["日期"] = "总计";
-                            drNew["总数"] = dtRow.Length;
+                            //drNew["总数"] = dtRow.Length;
+                            drNew["总数"] = dtlist_sum;
                             drNew["Count"] = DayCount.ToString();
                             dtNew.Rows.Add(drNew);
                         }
@@ -213,9 +236,15 @@ namespace CallCenterApi.Interface.Controllers.report
             ActionResult res = NoToken("未知错误，请重新登录");
             if (Request.IsAuthenticated)
             {
+                string sql = "";
                 string[] arr=new string[12];
-                
-                DataTable dt = new BLL.T_Call_CallRecords().GetList("1=1").Tables[0];
+                if (!string.IsNullOrEmpty(years))
+                {
+                    sql += $" and CONVERT(char(4),BeginTime,20) = '{years}' ";
+                }
+                //DataTable dt = new BLL.T_Call_CallRecords().GetList("1=1").Tables[0];
+                //var list = bll.DataTableToList(bll.GetList($" 1=1 ").Tables[0]);
+                DataTable dtConnect = DbHelperSQL.Query($"select CONVERT(varchar(10),BeginTime, 23) AS yearmonthdays,CONVERT(char(7),BeginTime,20) AS yearmonths,COUNT(1) ccount FROM T_Call_CallRecords WITH(NOLOCK) WHERE 1=1 {sql} group by CONVERT(varchar(10),BeginTime, 23),CONVERT(char(7),BeginTime,20) order by CONVERT(varchar(10),BeginTime, 23)").Tables[0];
                 DateTime dtNow;
 
                 if (string.IsNullOrEmpty(years))
@@ -230,15 +259,33 @@ namespace CallCenterApi.Interface.Controllers.report
                 {
                     DateTime beginTime = Convert.ToDateTime(dtNow.Year + "-" + i + "-01 00:00:00");
                     int days = DateTime.DaysInMonth(dtNow.Year, beginTime.Month);
-                    DataRow[] dtRow = dt.Select("begintime >='" + beginTime.ToString() + "' and  beginTime<'" + beginTime.AddDays(days).AddSeconds(-1) + "'");
-                    if (dtRow.Length > 0)
+
+                    var drConnect = dtConnect.Select("yearmonths='" + beginTime.ToString("yyyy-MM") + "' ");
+                    var count = (from DataRow dr in drConnect select dr.Field<int>("ccount")).Sum();
+                    if (count > 0)
                     {
-                        arr[i-1] = dtRow.Length.ToString();
+                        arr[i-1] = count.ToString();
                     }
                     else
                     {
-                        arr[i-1] = "0";
+                        arr[i - 1] = "0";
                     }
+
+
+                    //DateTime beginTime = Convert.ToDateTime(dtNow.Year + "-" + i + "-01 00:00:00");
+                    //int days = DateTime.DaysInMonth(dtNow.Year, beginTime.Month);
+                    ////DataRow[] dtRow = dt.Select("begintime >='" + beginTime.ToString() + "' and  beginTime<'" + beginTime.AddDays(days).AddSeconds(-1) + "'");
+                    //var listByTime = list.Where(x => x.BeginTime >= Convert.ToDateTime(beginTime.ToString()) && x.BeginTime < beginTime.AddDays(days).AddSeconds(-1));
+                    ////if (dtRow.Length > 0)
+                    //if (listByTime.Count() > 0)
+                    //{
+                    //    //arr[i-1] = dtRow.Length.ToString();
+                    //    arr[i - 1] = listByTime.Count().ToString();
+                    //}
+                    //else
+                    //{
+                    //    arr[i-1] = "0";
+                    //}
                 }
 
                 res = Success("获取呼叫量图形数据成功", arr);

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/weixin/WxLoginController.cs

@@ -30,13 +30,21 @@ namespace CallCenterApi.Interface.Controllers.weixin
         [WechatActionFilter]
         public ActionResult Login(WxLoginDto login)
         {
+            #region 把其他OpenId更新为空
+            var userAccount = userAccountBLL.GetModelByOpenid(login.OpenId);
+            if (userAccount != null)
+            {
+                userAccount.F_WxOpenId = "";
+                userAccountBLL.Update(userAccount);
+            }
+            #endregion
             Dictionary<string, string> paras = new Dictionary<string, string>();
             string sql = " select * from T_Sys_UserAccount where F_UserCode=@F_UserCode and F_PassWord=@F_PassWord ";
             paras.Add("@F_UserCode", login.UserCode);
             paras.Add("@F_PassWord", login.Password);
 
             var dt = DbHelperSQL.Query(sql, paras).Tables[0];
-            if (dt != null)
+            if (dt != null && dt.Rows.Count > 0)
             {
                 var user = userAccountBLL.GetModel(login.UserCode);
                 user.F_WxOpenId = login.OpenId;

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Web.config

@@ -17,7 +17,9 @@
     <add key="smssign" value="中鑫之宝"/>
   </appSettings>
   <connectionStrings>
-    <add name="ConnectionString" connectionString="Data Source=192.168.4.18;User ID=sa;pwd=800100;Initial Catalog=CallCenter_XiXianDC;"/>
+    <!--<add name="ConnectionString" connectionString="Data Source=192.168.4.18;User ID=sa;pwd=800100;Initial Catalog=CallCenter_XiXianDC;"/>-->
+    <!--<add name="ConnectionString" connectionString="Data Source=121.196.219.217;User ID=sa;pwd=hykj800100;Initial Catalog=CallCenter_XiXinDC;" />-->
+    <add name="ConnectionString" connectionString="Data Source=192.168.8.3;User ID=sa;pwd=800100;Initial Catalog=CallCenter_XinXiangMD;"/>
   </connectionStrings>
   <system.web>
     <compilation debug="true" targetFramework="4.5"/>

ivr/IVR_XinXiangMD.xml

@@ -0,0 +1,99 @@
+<?xml version="1.0" encoding="utf-8"?>
+<ivr>
+	<flow Name="XinXiangMD" Type="normal" MatchedNum="." MatchedLine="|-1|" Concurrency="1">
+		<cell Name="CELL_START" Pos="1" Next="2" Note="开始节点" />
+		<cell Name="CELL_SQL" Pos="2" ConnStr="Provider=SQLOLEDB.1;Password=hykj800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_XiXianDC;Data Source=192.168.1.2" 
+		SqlStr="INSERT INTO T_Call_CallRecords(CallId,CallNumber,CallType,CallState,DealType,BeginTime,IvrStartTime,IvrEndTime,EndTime,LongTime,IsDeal,OperateType,MYD) VALUES('%[CallID]','%[CallerID]',0,0,0,GETDATE(),GETDATE(),GETDATE(),GETDATE(),0,0,0,0)" 
+		IsSaved="no" SuccessPos="3" FailPos="3" Note="插入通话记录" />
+		<cell Name="CELL_DEFINEVAR" Pos="3" Next="4" Note="定义变量节点">
+			<DefVar VarType="1" VarName="AgentNo" VarVal="0" />
+			<DefVar VarType="1" VarName="AgentExtNo" VarVal="0" />
+			<DefVar VarType="1" VarName="KeyGroup" VarVal="0" /><!--坐席组按键值-->
+			<DefVar VarType="1" VarName="GroupID" VarVal="0" /><!--通过坐席组按键值 获取相应的坐席组ID-->
+			<DefVar VarType="1" VarName="Key" VarVal="0" />
+			<DefVar VarType="1" VarName="BlackListVerify" VarVal="0" />
+			<DefVar VarType="1" VarName="HolidayVerify" VarVal="0" />
+			<DefVar VarType="1" VarName="zbdh" VarVal="0" />
+		</cell>
+		<cell Name="CELL_SQL" Pos="4" ConnStr="Provider=SQLOLEDB.1;Password=hykj800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_XiXianDC;Data Source=192.168.1.2" 
+		SqlStr="select COUNT(*) FROM T_Call_Blacklist where F_TelPhone='%[CallerID]'" IsSaved="yes" SuccessPos="5" FailPos="5" Note="读取黑名单" />
+		<cell Name="CELL_RECORDSET" Pos="5" LPos="6" EPos="6" GPos="6" Note="取黑名单结果">
+			<Map Var="BlackListVerify" />
+		</cell>
+		<cell Name="CELL_COMPARE" Pos="6" Data1Type="2" Data2Type="1" Data3Type="1" Data1="BlackListVerify" Data2="0" Data3="" VarType="1" CompareType="2" TruePos="7" FalsePos="12" Note="判断黑名单" />
+		<cell Name="CELL_SQL" Pos="7" ConnStr="Provider=SQLOLEDB.1;Password=hykj800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_XiXianDC;Data Source=192.168.1.2" 
+		SqlStr="update T_Call_CallRecords set CallState=1,DealType=1,IsDeal=1 where CallId='%[CallID]'" IsSaved="no" SuccessPos="26" FailPos="26" Note="黑名单通话记录" />
+		
+		<cell Name="CELL_AUDIODTMF" Pos="12" PlayType="2" ContentType="1" Content="D:\Midware\wav\欢迎词.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="8" FailPos="24" HangupPos="25" Note="放欢迎词" />
+		<!--
+			1.播放欢迎词-2.判断是否下班 是直接转入坐席，不是继续播报
+		-->
+		<cell Name="CELL_SQL" Pos="8" ConnStr="Provider=SQLOLEDB.1;Password=hykj800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_XiXianDC;Data Source=192.168.1.2" 
+		SqlStr="SELECT count(*) FROM T_Sys_WorkCalendar WHERE getdate() between F_DateId and DATEADD(dd,1,F_DateId) AND F_WorkingFlag=1 AND Convert(varchar(20),getdate(),108)&gt;=Convert(varchar(20),'08:00:00',108) and Convert(varchar(20),getdate(),108)&lt;=Convert(varchar(20),'18:00:00',108)" 
+		IsSaved="yes" SuccessPos="9" FailPos="603" Note="节假日查询" />
+		<cell Name="CELL_RECORDSET" Pos="9" LPos="10" EPos="10" GPos="10" Note="取节假日结果">
+			<Map Var="HolidayVerify" />
+		</cell>
+		<cell Name="CELL_COMPARE" Pos="10" Data1Type="2" Data2Type="1" Data3Type="1" Data1="HolidayVerify" Data2="0" Data3="" VarType="1" CompareType="2" TruePos="603" FalsePos="11" Note="判断节假日" />
+		<cell Name="CELL_AUDIODTMF" Pos="11" PlayType="1" ContentType="1" Content="D:\Midware\wav\假期提示音.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="keyh" SuccessPos="25" FailPos="24" HangupPos="25" Note="放节假日音" />
+		
+		
+		<cell Name="CELL_SQL" Pos="603" ConnStr="Provider=SQLOLEDB.1;Password=hykj800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_XiXianDC;Data Source=192.168.1.2" 
+		SqlStr="select top 1 F_ZXZID from T_Sys_SeatGroup where F_ZXZCode='ZXZ'" 
+		IsSaved="yes" SuccessPos="604" FailPos="24" Note="获取坐席组ID" />
+		<cell Name="CELL_RECORDSET" Pos="604" LPos="13" EPos="13" GPos="13" Note="获取坐席组ID结果">
+			<Map Var="GroupID" />
+		</cell>
+		
+		<!--坐席排队时，没有登录坐席直接转值班电话，无空闲坐席转坐席全忙放音，有空闲坐席继续播报-->
+		<cell Name="CELL_QUEUE" Pos="13" Strategy="1" VipLevelType="1" VipLevel="0" GroupType="2" Group="GroupID" AgentVar="AgentNo" ExtenVar="AgentExtNo" 
+		NoAgentPos="14" NoFreePos="14" SuccessPos="18" HangupPos="25" Note="排队节点" />
+		
+		<cell Name="CELL_AUDIODTMF" Pos="14" PlayType="1" ContentType="1" Content="D:\Midware\wav\坐席全忙.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="1" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="Key" SuccessPos="15" FailPos="24" HangupPos="25" Note="坐席全忙放音" />
+		<cell Name="CELL_BRANCH" Pos="15" Var="Key" DefaultPos="14" Note="分支节点">
+			<Branch Value="1" Pos="16" />
+			<!-- <Branch Value="2" Pos="29" /> -->
+		</cell>		
+		<cell Name="CELL_CONTINUEQUEUE" Pos="16" Agent="AgentNo" Exten="AgentExtNo" Audio="D:\Midware\wav\保持音.wav" Timeout="60" SuccessPos="18" HangupPos="25" TimeoutPos="14" Note="继续排队节点" />
+		<cell Name="CELL_CANCELQUEUE" Pos="17" Reason="等烦了" Next="25" Note="放弃排队节点" />		
+		<cell Name="CELL_AUDIODTMF" Pos="18" PlayType="2" ContentType="1" Content="D:\Midware\wav\通话录音提示音.wav" TTSNumMode="1" 
+		TTSSpeed="50" TTSVolume="50" TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="31" FailPos="24" HangupPos="25" Note="转接电话提示录音" />
+		<cell Name="CELL_AUDIODTMF" Pos="31" PlayType="2" ContentType="2" Content=" `vs40 您好, `dig`vs30 %[AgentNo] `vs50 号话务员为您服务." TTSNumMode="1" TTSSpeed="50" TTSVolume="50" TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="19" FailPos="24" HangupPos="25" Note="播报工号" />
+		<cell Name="CELL_TURNAGENT" Pos="19" Exten="AgentExtNo" SuccessPos="25" FailPos="17" HangupPos="24" Note="转座席节点">
+		  <BandData Var="CallID" />
+		</cell>
+		<cell Name="CELL_AUDIODTMF" Pos="20" PlayType="2" ContentType="1" Content="D:\Midware\wav\留言提示音.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="" SuccessPos="21" FailPos="24" HangupPos="25" Note="留言开始放音" />
+		<cell Name="CELL_LEAVEWORD" Pos="21" Path="%[CallID]_%[CallerID]_%[StartTime].wav" FinishKey="#" Timeout="60" TimeoutPos="22" HangupPos="23" FinishPos="22" Note="留言节点" />
+		<cell Name="CELL_AUDIODTMF" Pos="22" PlayType="2" ContentType="1" Content="D:\Midware\wav\留言结束提示音.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="" SuccessPos="23" FailPos="23" HangupPos="23" Note="留言结束放音" />
+		<cell Name="CELL_SQL" Pos="23" ConnStr="Provider=SQLOLEDB.1;Password=hykjhykj800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_XiXianDC;Data Source=." 
+		SqlStr="INSERT INTO T_Call_LeaveRecord(F_Phone,F_LeaveTime,F_Status,F_RecFileUrl) VALUES('%[CallerID]',GETDATE(),0,'%[CallID]_%[CallerID]_%[StartTime].wav')" IsSaved="no" 
+		SuccessPos="24" FailPos="24" Note="留言入库" />
+		<cell Name="CELL_HANGUP" Pos="24" Next="25" Note="挂机节点" />
+		<cell Name="CELL_END" Pos="25" Note="结束节点" />	
+		
+		<!--黑名单提示音-->
+		<cell Name="CELL_AUDIODTMF" Pos="26" PlayType="2" ContentType="1" Content="D:\Midware\wav\黑名单提示音.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="3" FinishKey="#" KeyVar="" SuccessPos="25" FailPos="24" HangupPos="25" Note="黑名单提示音" />
+		<!--黑名单提示音-->
+		
+		<!--转值班电话-->
+		<cell   Name="CELL_BRANCH"  Pos="28" Var="keyh" DefaultPos="14" Note="是否转值班电话-比较按键值" >
+			<Branch   Pos="29" Value="1" />
+		</cell>
+		<cell Name="CELL_AUDIODTMF" Pos="29" PlayType="2" ContentType="1" Content="D:\Midware\wav\转值班电话提示.wav" TTSNumMode="1" TTSSpeed="50" TTSVolume="50" 
+		TTSEngine="0" StopWhenDtmf="2" MaxKeyCount="1" KeyPressInterval="0" FinishKey="#" KeyVar="" SuccessPos="701" FailPos="24" HangupPos="25" Note="转值班电话提示音" />
+		<cell Name="CELL_SQL" Pos="701" ConnStr="Provider=SQLOLEDB.1;Password=hykj800100;Persist Security Info=True;User ID=sa;Initial Catalog=CallCenter_XiXianDC;Data Source=192.168.1.2" SqlStr="EXEC proc_HR_ZZBDH " IsSaved="yes" SuccessPos="702" FailPos="24" Note="获取值班电话" />
+		<cell Name="CELL_RECORDSET" Pos="702" LPos="30" EPos="30" GPos="30" Note="获取值班电话结果">
+			<Map Var="zbdh" />
+		</cell>
+		<cell Name="CELL_TRANSFEROUT" Pos="30" CalleeNumType="1" CalleeNum="zbdh" Timeout="60" SuccessPos="25" FailPos="24" Note="转值班电话" />
+		<!--20170515:::13523455559-->
+		<!--20170510:::13523455555-->
+		<!--转值班电话-->
+	</flow>		
+</ivr>

ivr/语音文本.txt

@@ -0,0 +1,24 @@
+欢迎词
+欢迎致电滑县数字化城市管理系统，电话正在转接中，请稍后
+欢迎致电新乡县民意调查中心，电话正在转接中，请稍后
+
+假期提示音
+对不起，现在是非人工服务时间，感谢您的来电，再见
+
+坐席全忙
+对不起，现在坐席正忙，继续等待请按1，结束请挂机！
+
+通话录音提示音
+为了保证服务质量，本次通话可能会被录音，电话转接中，请稍后
+
+保持音
+
+留言提示音
+
+留言结束提示音
+
+黑名单提示音
+对不起，您没有呼叫权限，感谢您的来电，再见
+
+转值班电话提示
+正在为您转接中，请稍后