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- <!DOCTYPE html>
- <html>
- <head>
- <meta charset="UTF-8">
- <title>工单详情</title>
- <script src="../Script/Common/huayi.load.js"></script>
- <script src="../Script/Common/huayi.config.js"></script>
- <!--<script src="../js/mousewheel/jquery.mousewheel.js"></script>-->
- <!--<script src="../js/WorkOrder/jquery.drag.js"></script>-->
- <script src="../js/download/download.js"></script>
- <link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
- <link href="../css/WorkOrder/Search.css" rel="stylesheet">
- <link href="../css/init.css" rel="stylesheet" />
- </head>
- <body>
- <div class="ckxq" id="order_details">
- <ul class="clearfix ckxq_ul">
- <li class="Active">工单详情</li>
- <li>处理记录</li>
- </ul>
- <div class="gdxq">
- <table id="gdxq_table" border="0" class="table table-bordered table-hover " style="width: 100%;">
- <tbody class="tbodys">
- <tr>
- <th>工单编号:</th>
- <td>
- <span id="xq_gdbh"></span>
- </td>
- <th>信息分类:</th>
- <td>
- <span id="xq_xxfl"></span>
- </td>
- <th>创建时间:</th>
- <td>
- <span id="xq_cjsj"></span>
- </td>
- </tr>
- <tr>
- <th>工单状态:</th>
- <td>
- <span id="xq_gdzt"></span>
- </td>
- <th>客户姓名:</th>
- <td>
- <span id="xq_khxm"></span>
- </td>
- <th>客户电话:</th>
- <td>
- <span id="xq_khdh"></span>
- </td>
- </tr>
- <tr>
- <th>工单来源:</th>
- <td>
- <span id="xq_wtlx"></span>
- </td>
- <th>坐席工号:</th>
- <td>
- <span id="xq_zxgh"></span>
- </td>
- <th>坐席姓名:</th>
- <td>
- <span id="xq_zxxm"></span>
- </td>
- </tr>
- <tr>
- <th>乡镇或单位:</th>
- <td>
- <span id="xq_county"></span>
- </td>
- <th>地址:</th>
- <td>
- <span id="xq_address"></span>
- </td>
- <th>调查时间:</th>
- <td>
- <span id="xq_time"></span>
- </td>
- </tr>
- <tr>
- <th>调查员:</th>
- <td>
- <span id="xq_investigator"></span>
- </td>
- <th>交办单位:</th>
- <td>
- <span id="xq_jbdw"></span>
- </td>
- <th></th>
- <td></td>
- </tr>
- <tr>
- <th>反映问题:</th>
- <td colspan="5">
- <span id="xq_gdnr"></span>
- </td>
- </tr>
- <tr>
- <th>回访反馈情况:</th>
- <td colspan="5">
- <span id="xq_clnr"></span>
- </td>
- </tr>
- <tr>
- <th>问题处理情况:</th>
- <td colspan="5">
- <span id="xq_cont"></span>
- </td>
- </tr>
- <tr>
- <th>备注:</th>
- <td colspan="5">
- <span id="xq_remarks"></span>
- </td>
- </tr>
- <!--<tr>
- <th>图文信息:</th>
- <td colspan="5">
- <div class="" id="IMG_box">
- </div>
- </td>
- </tr>-->
- </tbody>
- </table>
- </div>
- <div class="gdxq" style="display:none;">
- <table id="itemTableList1" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-field="WorkOrderID" data-align="left" data-formatter="ComXQ">处理详情</th>
- <th data-field="CreateTime" data-align="center">创建时间</th>
- </tr>
- </thead>
- </table>
- </div>
- </div>
- <script type="text/javascript">
- var wid = helper.request.queryString("Str");
- // 工单详情
- $(function(){
- xq(wid);
- // 绑定事件
- $("#order_details ul li").click(function() {
- $(this).addClass("Active").siblings().removeClass("Active");
- var tabindex = $(this).index();
- $(".gdxq").hide();
- $(".gdxq").eq(tabindex).show();
- if(tabindex === 0) {
- xq(wid);
- } else {
- cljl(tabindex,wid);
- }
- });
- });
- function xq(wid) {
- $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetWorkOrder', {
- "orderid": wid,
- "token": $.cookie("token")
- }, function(result) {
- if(result.state.toLowerCase() == "success") {
- if(result.data.data.length > 0) {
- var data = result.data.data[0];
- $("#xq_gdbh").text(data.WorkOrderID);
- $("#xq_cjsj").text(data.CreateTime);
- $("#xq_gdzt").html(GetStateName(data.State));
- $("#xq_khxm").text(data.Customer);
- $("#xq_khdh").text(data.CustomerTel);
- $("#xq_wtlx").text(data.Source); //工单来源
- $("#xq_zxgh").text(data.CreateUser);
- $("#xq_zxxm").text(data.CreateUserName);
- $("#xq_county").text(data.CountryName); //乡镇或单位
- $("#xq_address").text(data.Address); //地址
- $("#xq_time").text(data.Inqtime && data.Inqtime.split(' ')[0]); //调查时间
- $("#xq_investigator").text(data.Inquser); //调查员
- $("#xq_gdnr").text(data.Detail); //反映问题
- $("#xq_clnr").text(data.Answer); //回访反馈情况
- $("#xq_cont").text(data.clcontent); //问题处理情况
- $("#xq_remarks").text(data.Remark); //备注
-
- //$("#xq_xxsh").text(Audit(data.IsAudit)); //信息审核
- $("#xq_xxfl").text(data.InfoType);
- //交办单位 Unit
- $("#xq_jbdw").text(data.Unit);
- $(".gdxq").eq(0).find(".allbc").remove();
- var Files = data.File;
- //console.log(Files);
- $("#IMG_box").empty();
- }
- }
- })
- };
- function cljl(tabindex,wid) {
- //先销毁表格
- var table = $(".gdxq").eq(tabindex).find("table");
-
- table.bootstrapTable('destroy');
- //初始化表格,动态从服务器加载数据
- table.bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "WorkOrder/GetItemList", //获取数据的Servlet地址
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 5, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [5, 10, 50, 100], //记录数可选列表
- contentType: 'application/x-www-form-urlencoded',
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) { //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- type: tabindex,
- id: wid,
- token: $.cookie("token")
- };
- return param;
- },
- onLoadSuccess: function() { //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() { //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- }
- });
- }
- function GetStateName(val) {
- if(val == 0 || val == 1) {
- return '<div class="warning">待完成</div>';
- } else if(val == 2) {
- return '<div class="primary">已完成</div>';
- } else {
- return '-';
- }
- return str;
- }
- function ComXQ(val, row) {
- var str = '';
- if (row.IsLast == 0 && !row.DealTime && !row.ToDeptName) {
- str = str + row.CreateUserName + " 创建了工单。" + "<br>";
- }
- if (row.IsLast == 1) {
- str = str + row.CreateUserName + " 完结工单。" + "<br>";
- }
- if (row.DealTime) {
- str = str + row.CreateUserName + " 处理工单。" + "<br>";
- // if (row.Detail != null) str = str + row.Detail + "<br>";
- }
- // if (row.SureUserName) {
- // str = str + row.SureUserName + " 接单。" + "<br>";
- // }
- if(row.ToDeptName) {
- str = str + row.CreateUserName + " 指派工单给 " + row.ToDeptName + " ";
- if(row.ToUserName) {
- str = str + row.ToUserName;
- }
- str = str + "<br>";
- }
- // if(row.IsStart) {
- // str = str + row.CreateUserName + " 重新开启工单。" + "<br>";
- // }
- return str;
- }
- </script>
- <script src="../js/laydate/laydate.js"></script>
- <script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
- <script src="../js/bootstrap-select/js/i18n/defaults-zh_CN.js"></script>
- <!--<script src="../js/WorkOrder/WorkOrder.js"></script>-->
- </body>
- </html>
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