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- <!DOCTYPE html>
- <html>
- <head>
- <meta charset="UTF-8">
- <title>综合查询</title>
- <meta name="viewport" content="width=device-width, initial-scale=1.0">
- <script src="../Script/Common/huayi.load.js"></script>
- <script src="../Script/Common/huayi.config.js"></script>
- <link href="../css/WorkOrder/Search.css" rel="stylesheet">
- <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
- <link href="../css/Table/table1.css" rel="stylesheet" />
- <link href="../css/init.css" rel="stylesheet" />
- <script src="../js/zTree/jquery.ztree.core.js"></script>
- <script src="../js/download/download.js"></script>
- <script src="../js/WorkOrder/WorkOrder.js"></script>
- <script src="../js/laydate/laydate.js"></script>
- <!-- 录屏 -->
- <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/rrweb@latest/dist/rrweb.min.css"/>
- <!-- 回放播放器 -->
- <link rel="stylesheet" href="https://cdn.jsdelivr.net/npm/rrweb-player@latest/dist/style.css"/>
- <!-- 录屏-->
- <script src="https://cdn.jsdelivr.net/npm/rrweb@latest/dist/record/rrweb-record.min.js"></script>
- <script src="https://cdn.jsdelivr.net/npm/rrweb@latest/dist/rrweb.min.js"></script>
- <!-- 回放播放器 -->
- <script src="https://cdn.jsdelivr.net/npm/rrweb-player@latest/dist/index.js"></script>
- <style>
- table td {
- word-break: break-all;
- word-wrap: break-word;
- }
-
- .gdt {
- height: 300px;
- overflow: auto;
- }
-
- #STime {
- background-color: #FFF;
- background-image: none;
- border: 1px solid #e5e6e7;
- border-radius: 1px;
- color: inherit;
- padding: 2px 2PX 2PX 10PX;
- }
- .photo{
- color: #676a6c;
- }
- .t-shadeLY {
- position: fixed;
- top: 0;
- left: 0;
- width: 100%;
- height: 100%;
- background: rgba(0, 0, 0, 0.48);
- z-index: 10004;
- display: none;
- }
- .shade_kLY {
- z-index: 10005;
- width: 40%;
- left: 20%;
- margin: 20% auto;
- position: absolute;
- background-color: #fff;
- box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
- border-radius: 5px;
- }
- .shade_titleLY {
- padding: 0 80px 0 20px;
- height: 42px;
- line-height: 42px;
- border-bottom: 1px solid #eee;
- font-size: 16px;
- color: #FFFFFF;
- overflow: hidden;
- background-color: #00a1cb;
- border-radius: 2px 2px 0 0;
- position: relative;
- }
- .setwinLY {
- position: absolute;
- right: 15px;
- top: 5px;
- font-size: 20px;
- line-height: initial;
- }
- .setwinLY a {
- font-size: 20px;
- color: #fff;
- }
- .shade_contentLY {
- overflow-y: auto;
- position: relative;
- padding-bottom: 50px;
- padding: 10px;
- }
- .cxLY {
- display: block;
- }
- #replayers{
- text-align: center;
- /* color: #EEEEEE; */
- }
- .rr-player.svelte-1wetjm2{
- margin: 0px auto;
- float: none;
- /* box-shadow: 0 24px 48px #000000; */
- }
-
- .shade_kLY{
- margin: 2% auto;
- overflow-y: scroll;
- width: 65%;
- min-width: 1040px;
- height: 750px;
- }
- .file_list{
- position: absolute;
- top: 30px;
- right: 35px;
- }
- </style>
- </head>
- <body class="gray-bg">
- <div class="wrapper wrapper-content animated fadeInRight">
- <div class="daoHang clearfix">
- <div class="dhLeft">
- <sapn><i class="syIcon"></i>位置:
- <a href="javaScript:;" id="ReIndex">首页</a>>
- <a href="javaScript:;">工单管理</a>>
- <a href="" style="color: #000;">综合查询</a>
- </sapn>
- </div>
- </div>
- <div class="th-box">
- <div class="th-bar">
- <div class="seach-box fr">
- <ul>
- <li style="position: relative;">创建时间:
- <i class="tub fa fa-calendar"></i>
- <input class="photo x-color laydate-icon" type="text" id="STime" style="width: 240px;" /></li>
- <!--<li>新建时间:<input class="photo x-color inputs" type="text" onfocus="WdatePicker({lang:'zh-cn',dateFmt:'HH-mm-ss'})" /></li>-->
- <li>工单状态:
- <select id="s_type" class="photo x-color inputs">
- <option value="">请选择</option>
- <option value="0">待完成</option>
- <option value="1">已完成</option>
- </select>
- </li>
- <li>客户姓名:<input class="photo x-color inputs" type="text" id="name" /></li>
- <li>客户电话:<input class="photo x-color inputs" type="text" id="tel" /></li>
- <li>反映问题:<input class="photo x-color inputs" type="text" id="ss_gdnr" /></li>
- <li>
- <a class="sc_btn btns ss">搜索</a>
- </li>
- <li>
- <a class="sc_btn btns exports">导出</a>
- </li>
- </ul>
- </div>
- </div>
- </div>
- <div style="width: 100%;padding: 10px;">
- <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-field="" data-formatter="ex2Pdf" data-align="center">操作</th>
- <th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
- <!--<th data-field="WorkOrderID" data-formatter="setCode">录音</th>-->
- <!--<th data-field="Type" data-formatter="GetTypeName" data-align="center">工单类型</th>-->
- <th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
- <th data-field="Detail" data-formatter="Detail" data-align="center">反映问题</th>
- <th data-field="Answer" data-formatter="Detail" data-align="center">回访反馈情况</th>
- <!--<th data-field="IsAudit" data-align="center" data-formatter="Audit">信息审核</th>-->
- <th data-field="InfoType" data-align="center">信息分类</th>
- <th data-field="Unit" data-align="center">交办单位</th>
- <th data-field="Customer" data-align="center">客户姓名</th>
- <th data-field="CustomerTel" data-align="center">客户电话</th>
- <th data-field="CreateUser" data-align="center">坐席工号</th>
- <th data-field="CreateUserName" data-align="center">坐席姓名</th>
- <th data-field="CreateTime" data-align="center">创建时间</th>
- <th data-field="Source" data-align="center">工单来源</th>
- </tr>
- </thead>
- </table>
- </div>
- <!--查看详情-->
- <div class="ckxq Hidens">
- <ul class="clearfix ckxq_ul">
- <li class="Active" index="0">工单详情</li>
- <li index="1">处理记录</li>
- <!--<li index="4">评论记录</li>-->
- <span class="Closed">×</span>
- </ul>
- <div class="gdxq">
- <table id="gdxq_table" border="0" class="table table-bordered table-hover " style="width: 100%;">
- <tbody class="tbodys">
- <tr>
- <th>工单编号:</th>
- <td>
- <span id="xq_gdbh"></span>
- </td>
- <!--<th>工单类型:</th>
- <td>
- <span id="xq_gdlx"></span>
- </td>-->
- <th>信息分类:</th>
- <td>
- <span id="xq_xxfl"></span>
- </td>
- <th>创建时间:</th>
- <td>
- <span id="xq_cjsj"></span>
- </td>
- </tr>
- <tr>
- <th>工单状态:</th>
- <td>
- <span id="xq_gdzt"></span>
- </td>
- <th>客户姓名:</th>
- <td>
- <span id="xq_khxm"></span>
- </td>
- <th>客户电话:</th>
- <td>
- <span id="xq_khdh"></span>
- </td>
- </tr>
- <tr>
- <th>工单来源:</th>
- <td>
- <span id="xq_wtlx"></span>
- </td>
- <th>坐席工号:</th>
- <td>
- <span id="xq_zxgh"></span>
- </td>
- <th>坐席姓名:</th>
- <td>
- <span id="xq_zxxm"></span>
- </td>
- </tr>
- <tr>
- <th>乡镇或单位:</th>
- <td>
- <span id="xq_county"></span>
- </td>
- <th>地址:</th>
- <td>
- <span id="xq_address"></span>
- </td>
- <th>调查时间:</th>
- <td>
- <span id="xq_time"></span>
- </td>
- </tr>
- <tr>
- <th>调查员:</th>
- <td>
- <span id="xq_investigator"></span>
- </td>
-
- <th>交办单位:</th>
- <td>
- <span id="xq_jbdw"></span>
- </td>
- <th></th>
- <td></td>
- </tr>
- <tr>
- <th>反映问题:</th>
- <td colspan="5">
- <span id="xq_gdnr"></span>
- </td>
- </tr>
- <tr>
- <th>回访反馈情况:</th>
- <td colspan="5">
- <span id="xq_clnr"></span>
- </td>
- </tr>
- <tr>
- <th>问题处理情况:</th>
- <td colspan="5">
- <span id="xq_cont"></span>
- </td>
- </tr>
- <tr>
- <th>备注:</th>
- <td colspan="5">
- <span id="xq_remarks"></span>
- </td>
- </tr>
- <tr>
- <th>图文信息:</th>
- <td colspan="5">
- <div class="clearfix" id="IMG_box">
- </div>
- </td>
- </tr>
- </tbody>
- </table>
- </div>
- <div class="gdxq" style="display:none;">
- <table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
- <th data-field="CreateTime">创建时间</th>
- </tr>
- </thead>
- </table>
- </div>
- <div class="gdxq" style="display:none;">
- <table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-field="CreateUserName">评论人</th>
- <th data-field="Detail">评论详情</th>
- <th data-field="CreateTime">创建时间</th>
- </tr>
- </thead>
- </table>
- </div>
- </div>
- </div>
- <!--高级搜索-->
- <div class="t-shade">
- <div class="shade_k gjsu cx">
- <div class="shade_title">
- <span>高级搜索<srong class="cknum"></srong></span>
- <span class="setwin"><a>x</a></span>
- </div>
- <div class="shade_content">
- <div class="dgxx_table size-13">
- <table class="_table1 table table-bordered table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
- <tr>
- <th>工单状态:</th>
- <td>
- <div class="inpBox ">
- <input type="text" class="inps select" value="--请选择--" readonly="readonly" />
- <input type="hidden" class="inps " id="ss_gdzt" />
- <i class="xl xl_two"></i>
- <div class="xl_common">
- <ul class="xl_box">
- <li>--请选择--</li>
- <li itemid="0">待指派</li>
- <li itemid="1">处理中</li>
- <li itemid="2">已完结</li>
- </ul>
- </div>
- </div>
- </td>
- </tr>
- <tr>
- <th>工单编号:</th>
- <td>
- <div class="inpBox">
- <input type="text" class="inps " id="ss_gdbh" />
- </div>
- </td>
- <th>坐席工号:</th>
- <td>
- <div class="inpBox">
- <input type="text" class="inps " id="ss_zxgh" />
- </div>
- </td>
- </tr>
- <tr>
- <th>客户姓名:</th>
- <td>
- <div class="inpBox">
- <input type="text" class="inps " id="ss_khxm" />
- </div>
- </td>
- <th>客户电话:</th>
- <td>
- <div class="inpBox">
- <input type="text" class="inps " id="ss_khdh" />
- </div>
- </td>
- </tr>
- <tr>
- <th>反映问题:</th>
- <td colspan="3">
- <div class="inpBox">
- <input type="text" class="inps " id="ss_gdnr" />
- </div>
- </td>
- </tr>
- </table>
- </div>
- <div class="clearfix wh_btn">
- <input type="button" value="搜索" class="btn-info" id="gjss" />
- </div>
- </div>
- </div>
- </div>
- <!--下载框-->
- <div class="t-shadeLY">
- <div class="shade_kLY">
- <div class="shade_titleLY">
- <span>录屏播放<srong class="cknum"></srong></span>
- <span class="setwinLY"><a>x</a></span>
- </div>
- <div class="shade_contentLY">
- <div class="Ly_box audiojs">
- </div>
- <div class="boxCon LY_box">
-
- </div>
- <div id="replayers"></div>
- </div>
- </div>
- </div>
- <!--//下载框结束-->
- <script>
- var selid;
- var stype = 1;
- laydate.render({
- elem: '#STime',
- range: '~',
- // type: 'datetime',
- //max : 31,
- // min: 0,
- theme: '#1ab394',
- calendar: true
- });
- //关键字回车搜索
- $('#ss_gdnr').on('keypress',function(e){
- if(e.keyCode==13){
- initTable();
- }
- });
- //关键字回车搜索
- $('#name').on('keypress',function(e){
- if(e.keyCode==13){
- initTable();
- }
- });
- //关键字回车搜索
- $('#tel').on('keypress',function(e){
- if(e.keyCode==13){
- initTable();
- }
- });
- function initTable() {
- //先销毁表格
- $('#workorderlist').bootstrapTable('destroy');
- //初始化表格,动态从服务器加载数据
- $("#workorderlist").bootstrapTable({
- method: "get", //使用get请求到服务器获取数据
- url: huayi.config.callcenter_url + "WorkOrder/GetListAll", //获取数据的Servlet地址
- contentType: "application/x-www-form-urlencoded",
- striped: true, //表格显示条纹
- pagination: true, //启动分页
- pageSize: 5, //每页显示的记录数
- pageNumber: 1, //当前第几页
- pageList: [5, 20, 50, 100], //记录数可选列表
- search: false, //是否启用查询
- showColumns: false, //显示下拉框勾选要显示的列
- showRefresh: false, //显示刷新按钮
- sidePagination: "server", //表示服务端请求
- //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
- //设置为limit可以获取limit, offset, search, sort, order
- queryParamsType: "undefined",
- queryParams: function queryParams(params) { //设置查询参数
- var param = {
- page: params.pageNumber,
- pagesize: params.pageSize,
- token: $.cookie("token"),
- name: $("#name").val().trim(),
- tel: $("#tel").val().trim(),
- state: $('#s_type').val(),// 0待完成,1已完成
- starttime: $('#STime').val().split(' ~ ')[0], //
- endtime: $('#STime').val().split(' ~ ')[1], ///
- key: $("#ss_gdnr").val().trim(),
- };
- return param;
- },
- onLoadSuccess: function() { //加载成功时执行
- //layer.msg("加载成功");
- },
- onLoadError: function() { //加载失败时执行
- //layer.msg("加载数据失败", { time: 1500, icon: 2 });
- }
- });
- }
- //录音
- function record_click(callId) {
- // var path = $(val).attr("item");
- $(".t-shadeLY").addClass("cxLY");
- $(".Ly_box").empty();
- $(".LY_box").empty();
- // $('<audio style="width:100%;"class=" " src="' + path + '" loop="loop" controls="controls"></audio>').appendTo(".Ly_box");
- // $('<a href="' + path + '" class="sc_btn LY "download="' + path + '">下载录音</a>').appendTo(".LY_box");
- rePlayers(callId);
- }
- //音频
- function setCode(val,row) {
- if (val) {
- return '<div class="imgs" style="cursor: pointer;">' +
- '<img src="../img/vice.png" alt="" onclick= record_click("' + row.WorkOrderID + '") />' +
- '</div>';
- } else {
- return '';
- }
- }
- //关闭录音弹出
- $(".setwinLY").click(function() {
- $(".t-shadeLY").removeClass("cxLY");
- // $('audio')[0].pause();
- });
- // 回放录屏 - 播放器
- function rePlayers(callId) {
- document.getElementById('replayers').innerHTML = ""; // 清空
- //$("#replayers").text("");
- $.ajax({
- url: huayi.config.callcenter_url + 'CutScreen/GetCutScreenByCallId',
- type: 'get',
- data: {
- callid: callId,
- token: $.cookie("token")
- },
- dataType: "json",
- async: true,
- success: function(res) {
- if (res.state.toLowerCase() === "success") {
- var data = res.data;
- if (data != null) {
- result = data.VideoHtml;
- rePlayers2(result);
- } else {
- $("#replayers").text("暂无录屏信息");
- }
- }
- },
- });
- }
- // 回放录屏 - 播放器
- function rePlayers2(res) {
- const events = JSON.parse(unescape(res));
- //const events = body_result;
- if (events != null) {
- $("#replayers").text("");
- new rrwebPlayer({
- target: document.getElementById('replayers'), // document.getElementById('replayers')可以自定义 DOM 元素 document.body
- data: {
- events,
- },
- });
- // const replayer = new rrweb.Replayer(events);
- // replayer.play();
-
- // var heigth = $(".rr-player").outerHeight();
- // var heigth2 = $(".rr-player__frame").outerHeight();
- // $(".rr-player").css("height",heigth - 100);
- // $(".rr-player__frame").css("height",heigth2 - 100);
- } else {
- $("#replayers").text("暂无录屏信息");
- }
- }
- $('.exports').click(function(){
- dcexcel(this);
- })
- function dcexcel(obj) {
- var url = huayi.config.callcenter_url + "WorkOrder/ExportListAll?token=" + $.cookie("token");
- url += "&name=" + $("#name").val() + "&tel=" + $("#tel").val() + "&key=" + $("#ss_gdnr").val() + "&state=" + $("#s_type").val();
- url += "&starttime=" + $('#STime').val().split(' ~ ')[0] + "&endtime=" + $('#STime').val().split(' ~ ')[1] ;
- obj.href = url;
- }
- </script>
- </body>
- </html>
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