永城市12345 (县级市)- 来源于虞城县12345 - 所有县级统一API

ZXYHF.html 27KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>已回访</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. height: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 60%;
  89. margin: 10% auto;
  90. background-color: #fff;
  91. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  92. border-radius: 5px;
  93. }
  94. .shade_title {
  95. padding: 0 80px 0 20px;
  96. height: 42px;
  97. line-height: 42px;
  98. border-bottom: 1px solid #eee;
  99. font-size: 16px;
  100. color: #FFFFFF;
  101. overflow: hidden;
  102. background-color: #00a1cb;
  103. border-radius: 2px 2px 0 0;
  104. position: relative;
  105. border-top-left-radius: 5px;
  106. border-top-right-radius: 5px;
  107. }
  108. .cx {
  109. display: block;
  110. }
  111. .setwin {
  112. position: absolute;
  113. right: 15px;
  114. top: 5px;
  115. font-size: 0;
  116. line-height: initial;
  117. }
  118. .setwin a {
  119. position: relative;
  120. width: 16px;
  121. height: 16px;
  122. font-size: 20px;
  123. color: #fff;
  124. }
  125. .xg i {
  126. font-size: 16px;
  127. }
  128. .hidens {
  129. display: none;
  130. }
  131. .Min-width{
  132. width: 150px;
  133. }
  134. .hidens {
  135. display: none;
  136. }
  137. .inpBox {
  138. border: 1px solid #a9a9a9;
  139. height: 27px;
  140. width: 220px;
  141. display: inline-block;
  142. position: relative;
  143. vertical-align: middle;
  144. }
  145. .addTree {
  146. background: #fff;
  147. position: absolute;
  148. width: 100%;
  149. border: 1px solid darkgrey;
  150. right: 0;
  151. top: 26px;
  152. display: none;
  153. z-index: 222;
  154. }
  155. .xl {
  156. display: inline-block;
  157. background: url(../../img/dropDown.png) no-repeat;
  158. height: 100%;
  159. background-position: center center;
  160. width: 20px;
  161. position: absolute;
  162. right: 0;
  163. top: 0px;
  164. /* background-color: #f7bc8b; */
  165. cursor: pointer;
  166. }
  167. .ztree li span {
  168. border: none;
  169. padding: 0;
  170. }
  171. .inps {
  172. width: 217px;
  173. height: 24px;
  174. outline: none;
  175. border: 0;
  176. border-image-width: 0;
  177. padding: 0;
  178. padding-left: 3px;
  179. }
  180. .xl {
  181. display: inline-block;
  182. background: url(../img/dropDown.png) no-repeat;
  183. height: 100%;
  184. background-position: center center;
  185. width: 20px;
  186. position: absolute;
  187. right: 0;
  188. top: 0px;
  189. /* background-color: #f7bc8b; */
  190. cursor: pointer;
  191. }
  192. .Cleans{
  193. display: inline-block;
  194. width: 20px;
  195. position: absolute;
  196. right: 21px;
  197. top: 5px;
  198. display: none;
  199. }
  200. .selDpart1{
  201. position: absolute;
  202. z-index: 11111;
  203. width: 220px;
  204. line-height: 30px;
  205. background: #FFFFFF;
  206. display: none;
  207. }
  208. #sponsor{
  209. width: 218px;
  210. border: 1px solid #00a1cb;
  211. margin: 0;
  212. padding: 0;
  213. list-style: none;
  214. max-height: 212px;
  215. overflow-x: hidden;
  216. overflow-y: scroll;
  217. }
  218. #sponsor li{
  219. margin: 0;
  220. padding-left: 10px;
  221. width: 220px;
  222. height: 30px;
  223. line-height: 30px;
  224. list-style: none;
  225. }
  226. #sponsor li:hover{
  227. background: #00a1cb;
  228. }
  229. </style>
  230. </head>
  231. <body class="gray-bg">
  232. <div class="daoHang clearfix">
  233. <div class="dhLeft">
  234. <sapn>
  235. <i class="syIcon"></i>位置:
  236. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  237. <a href="javaScript:;">业务监督</a>&gt;
  238. <a class="nowPosition">坐席已回访</a>
  239. </sapn>
  240. </div>
  241. <div class="dhRight">
  242. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  243. </div>
  244. </div>
  245. <div class="wrapper wrapper-content">
  246. <div style="padding: 10px;" class="tj_content clearFix">
  247. <div style="padding: 10px;" class="tj_content clearFix">
  248. <div>
  249. <span>【搜索信息】</span>
  250. <div class="box_content">
  251. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  252. <tr>
  253. <th>诉求标题:</th>
  254. <td>
  255. <input type="text" placeholder="请输入关键字" id="key" class="Min-width" />
  256. </td>
  257. <th>工单号:</th>
  258. <td>
  259. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  260. </td>
  261. <th>时间:</th>
  262. <td colspan="3">
  263. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  264. </td>
  265. </tr>
  266. <tr>
  267. <th>工单状态:</th>
  268. <td>
  269. <select name="" id="state" class="select">
  270. <option selected="selected" value="">请选择</option>
  271. <option value="0">新工单</option>
  272. <option value="1">待交办</option>
  273. <option value="2">待查收</option>
  274. <option value="3">退回审核中</option>
  275. <option value="4">办理中</option>
  276. <option value="5">延时审核中</option>
  277. <option value="6">已办理</option>
  278. <option value="7">已回访</option>
  279. <option value="8">重办中</option>
  280. <option value="9">已结案</option>
  281. </select>
  282. </td>
  283. <th>工单来源:</th>
  284. <td>
  285. <select class="select_" id="source">
  286. </select>
  287. </td>
  288. <th>主题词:</th>
  289. <td>
  290. <select id="keyid" name="" class="select"></select>
  291. </td>
  292. <th>坐席:</th>
  293. <td>
  294. <select id="ZX" name="" class="select"></select>
  295. </td>
  296. </tr>
  297. <tr>
  298. <th>投诉电话:</th>
  299. <td>
  300. <input type="text" id="tel" class="Min-width" />
  301. </td>
  302. <th>投诉人:</th>
  303. <td>
  304. <input type="text" id="name" class="Min-width"/>
  305. </td>
  306. <th>主办单位:</th>
  307. <td>
  308. <div class="inpBox">
  309. <input type="text" class="inps" onkeyup="darptSearch()" />
  310. <i class="Cleans fa fa-close"></i>
  311. <i class="xl xl_one"></i>
  312. <div class="addTree xlAdd">
  313. <ul id="addTreeDemo" class="ztree">
  314. </ul>
  315. </div>
  316. </div>
  317. <div class="selDpart1">
  318. <ul id="sponsor">
  319. </ul>
  320. </div>
  321. </td>
  322. <th>类型:</th>
  323. <td>
  324. <select class="select_" id="type">
  325. </select>
  326. </td>
  327. <th></th>
  328. <td style="text-align: center;">
  329. <botton class="btns Seach">搜索</botton>
  330. <!--<botton class="btns ">导出</botton></td>-->
  331. </tr>
  332. </table>
  333. </div>
  334. </div>
  335. <div>
  336. <div style="width: 100%;padding: 10px;">
  337. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  338. <thead>
  339. <tr>
  340. <th data-checkbox="true"></th>
  341. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  342. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  343. <th data-field="DeptName" data-align="center">主办单位</th>
  344. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  345. <th data-field="UserName" data-align="center">受理人</th>
  346. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  347. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  348. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  349. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  350. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  351. </tr>
  352. </thead>
  353. <tbody class="list"></tbody>
  354. </table>
  355. </div>
  356. </div>
  357. </div>
  358. </div>
  359. <!--下载框-->
  360. <div class="t-shade lyxz">
  361. <div class="shade_k">
  362. <div class="shade_title">
  363. <span>录音播放与下载<srong class="cknum"></srong></span>
  364. <span class="setwin gbly"><a>x</a></span>
  365. </div>
  366. <div class="shade_content">
  367. <div class="Ly_box audiojs">
  368. </div>
  369. </div>
  370. </div>
  371. </div>
  372. <input type="hidden" id="PID" />
  373. <input type="hidden" id="Dpment" />
  374. </div>
  375. <script src="../css/laydate/laydate.js"></script>
  376. <script src="../My97DatePicker/WdatePicker.js"></script>
  377. <script src="../js/zTree/jquery.ztree.core.js"></script>
  378. <script src="../js/search/screen.js"></script>
  379. <script>
  380. // return '<div class="imgs" >' +
  381. // '<a class="xg" title="查看" onclick="ckxq(' + val + ')"> <i class="fa fa-search"></i></a>' +
  382. // '<a class="xg" title="编辑" onclick="bj(' + val + ')"> <i class="fa fa-pencil-square-o"></i></a>' +
  383. // '<a class="xg" title="回访" onclick="back(' + val + ')"> <i class="fa fa-mail-reply"></i></a>' +
  384. // '<a class="xg" "title="强回"onclick="recycles(' + val + ')"> <i class="fa fa-exchange"></i></a>' +
  385. // '<a class="xg" title="结案" onclick="Lawsuit(' + val + ')"> <i class="fa fa-pie-chart"></i></a>' +
  386. // '<a class="xg" "title="交办"onclick="jb(' + val + ')"> <i class="fa fa-check-square-o"></i></a>' +
  387. // '<a class="xg" "title="回收"onclick="recycle(' + val + ')"> <i class="fa fa-retweet"></i></a>' +
  388. // '<a class="xg "title="督查" onclick="Supervision(' + val + ')"> <i class="fa fa-eye"></i></a>' +
  389. // '<a class="xg" "title="强制" onclick="StrongLawsuit(' + val + ')"> <i class="fa fa-check-circle"></i></a>' +
  390. // '<a class="xg" title="删除"onclick="move(' + val + ')"> <i class="fa fa-remove"></i></a>' +
  391. // '</div>';
  392. $(document).ready(function() {
  393. load();
  394. LY($("#source"));
  395. LB($("#type"));
  396. ZT($("#keyid"));
  397. ZX($("#ZX"));
  398. tree();
  399. laydate.skin('blue');
  400. laydate({
  401. elem: '#starttime',
  402. event: 'focus'
  403. });
  404. laydate({
  405. elem: '#endtime',
  406. event: 'focus'
  407. });
  408. ///搜素
  409. $(".Seach").click(function() {
  410. load();
  411. })
  412. $('.inps').focus(function() {
  413. $('.xlAdd').css('display', 'block')
  414. })
  415. $('.xl').click(function() {
  416. if($('.xlAdd').css('display') == 'block') {
  417. $('.xlAdd').css('display', 'none')
  418. } else {
  419. $('.xlAdd').css('display', 'block')
  420. }
  421. })
  422. $('.addTree').mouseleave(function() {
  423. $(this).css('display', 'none')
  424. })
  425. $(".Cleans ").click(function(){
  426. $('.inps').val("");
  427. $("#PID").val("");
  428. $("#Dpment").val("");
  429. })
  430. });
  431. //关闭录音弹出
  432. $(".gbly").click(function() {
  433. $(".lyxz").removeClass("cx");
  434. $('audio')[0].pause();
  435. });
  436. $("#orderlist").on("click-row.bs.table", function(e, row, ele) {
  437. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  438. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  439. });
  440. //获取查询信息
  441. function load() {
  442. //先销毁表格
  443. $('#orderlist').bootstrapTable('destroy');
  444. //初始化表格,动态从服务器加载数据
  445. $("#orderlist").bootstrapTable({
  446. method: "get", //使用get请求到服务器获取数据
  447. url: huayi.config.callcenter_url + "WorkOrder/GetZXDealList", //获取数据的Servlet地址
  448. contentType: "application/x-www-form-urlencoded",
  449. striped: true, //表格显示条纹
  450. pagination: true, //启动分页
  451. pageSize: 10, //每页显示的记录数
  452. pageNumber: 1, //当前第几页
  453. pageList: [10, 20, 50, 100], //记录数可选列表
  454. search: false, //是否启用查询
  455. showColumns: false, //显示下拉框勾选要显示的列
  456. showRefresh: false, //显示刷新按钮
  457. sidePagination: "server", //表示服务端请求
  458. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  459. //设置为limit可以获取limit, offset, search, sort, order
  460. queryParamsType: "undefined",
  461. queryParams: function queryParams(params) { //设置查询参数
  462. var param = {
  463. page: params.pageNumber,
  464. pagesize: params.pageSize,
  465. workid: $("#wids").val(),
  466. state: $("#state").val(), //=工单状态
  467. type: $("#type").val(), //=工单类型
  468. bigtype: $("#bigtype").val(), //=大类别
  469. smalltype: $("#smalltype").val(), //=小类别
  470. key: $("#key").val(), //=关键字
  471. tel: $("#tel").val(), //=客户电话
  472. name: $("#name").val(), //=客户名称
  473. usercode: $("#ZX").val(), //=坐席工号
  474. keyid: $("#keyid").val(), //=关键词id
  475. source: $("#source").val(), //=来源&
  476. starttime: $("#starttime").val(), //=开始时间
  477. endtime: $("#endtime").val(), //=结束时间
  478. deptid:$("#PID").val(),
  479. type:$("#type").val(),
  480. tab: 2,//待处理
  481. token: $.cookie("token")
  482. };
  483. return param;
  484. },
  485. onLoadSuccess: function(data) { //加载成功时执行
  486. // layer.msg("加载成功");
  487. //console.log(data);
  488. },
  489. onLoadError: function() { //加载失败时执行
  490. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  491. }
  492. });
  493. }
  494. //状态
  495. //状态
  496. function States(val,row) {
  497. var html = '';
  498. switch(val + '') {
  499. case '0':
  500. html = '新工单';
  501. if(row.F_IsReturn==1){
  502. html = '新工单(回退)';
  503. }
  504. break;
  505. case '1':
  506. html = '待交办';
  507. break;
  508. case '2':
  509. html = '待查收';
  510. break;
  511. case '3':
  512. html = '退回审核中';
  513. break;
  514. case '4':
  515. html = '办理中';
  516. break;
  517. case '5':
  518. html = '延时审核';
  519. break;
  520. case '6':
  521. html = '已办理';
  522. break;
  523. case '7':
  524. html = '已回访';
  525. break;
  526. case '8':
  527. html = '重办中';
  528. break;
  529. case '9':
  530. html = '已结案';
  531. break;
  532. }
  533. return html;
  534. }
  535. //时限
  536. function OverTime(val,row){
  537. if(val==1){
  538. return '<div class="" style="cursor: pointer;">' +
  539. '<span class="Greens">'+row.GapTime+'</span>'+
  540. '</div>';
  541. }else if(val==2){
  542. return '<div class="" style="cursor: pointer;">' +
  543. '<span class="Yellows">'+row.GapTime+'</span>'+
  544. '</div>';
  545. }else if(val==3){
  546. return '<div class="" style="cursor: pointer;">' +
  547. '<span class="Reds">'+row.GapTime+'</span>'+
  548. '</div>';
  549. }
  550. }
  551. //办理时限
  552. function BanTime(val){
  553. if(val){
  554. var time=val.substring(0,val.indexOf(' '));
  555. return '<div class="" style="cursor: pointer;">' +
  556. '<span>'+time+'</span>'+
  557. '</div>';
  558. }
  559. }
  560. //音频
  561. function setCode(val) {
  562. if(val) {
  563. return '<div class="imgs" style="cursor: pointer;">' +
  564. '<img src="../img/vice.png" alt="" onclick="helper.luyin.view(this)" item="' + val + '" />' +
  565. '</div>';
  566. } else {
  567. return '';
  568. }
  569. }
  570. function GetCont(val) {
  571. if(val) {
  572. var str = '<div '
  573. if(val.length > 10) {
  574. str = str + ' title="' + val + '" ';
  575. val = val.substr(0, 10) + "...";
  576. }
  577. return str + '>' + val + '</div>';
  578. } else {
  579. return '';
  580. }
  581. }
  582. //操作
  583. function Dispose(val, row) {
  584. var Rows = row.Buttons;
  585. var html = '';
  586. for(var i = 0; i < Rows.length; i++) {
  587. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  588. if(html1) {
  589. html1 = html1.replace("data", val);
  590. }
  591. html += html1;
  592. }
  593. return html;
  594. }
  595. //查看详情
  596. function ckxq(str) {
  597. layer.open({
  598. type: 2,
  599. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  600. title: '工单详情',
  601. area: ['85%', '80%'], //宽高
  602. });
  603. }
  604. //编辑
  605. function bj(str) {
  606. layer.open({
  607. type: 2,
  608. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  609. title: '编辑工单',
  610. area: ['96%', '80%'], //宽高
  611. });
  612. }
  613. //删除
  614. function move(str) {
  615. layer.confirm('确定删除工单?', {
  616. btn: ['是', '否'] //按钮
  617. }, function() {
  618. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  619. ids: str,
  620. token: $.cookie("token")
  621. }, function(result) {
  622. result = JSON.parse(result);
  623. if(result.state.toLowerCase() == "success") {
  624. layer.msg("删除成功");
  625. load();
  626. }
  627. })
  628. });
  629. }
  630. //提交
  631. function tj(str) {
  632. layer.confirm('确定要提交工单么?', {
  633. btn: ['确定', '取消'] //按钮
  634. }, function() {
  635. //请求后台数据
  636. /*发送请求*/
  637. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  638. ids: str,
  639. token: $.cookie("token")
  640. }, function(result) {
  641. result = JSON.parse(result);
  642. if(result.state.toLowerCase() == "success") {
  643. layer.msg("提交成功");
  644. load();
  645. }
  646. })
  647. });
  648. }
  649. //交办
  650. function jb(str) {
  651. layer.open({
  652. type: 2,
  653. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  654. title: '工单交办',
  655. area: ['87%', '80%'], //宽高
  656. });
  657. }
  658. //领导批示
  659. function lader(str) {
  660. layer.open({
  661. type: 2,
  662. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  663. title: '领导批示',
  664. area: ['45%', '40%'], //宽高
  665. });
  666. }
  667. //市长批示
  668. function city(str) {
  669. layer.open({
  670. type: 2,
  671. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  672. title: '领导批示',
  673. area: ['45%', '40%'], //宽高
  674. });
  675. }
  676. //办理
  677. function bl(str) {
  678. layer.open({
  679. type: 2,
  680. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  681. title: '办理工单',
  682. area: ['45%', '40%'], //宽高
  683. });
  684. }
  685. //督办
  686. function Supervision(str) {
  687. layer.open({
  688. type: 2,
  689. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  690. title: '督办',
  691. area: ['35%', '30%'], //宽高
  692. });
  693. }
  694. //督查
  695. function Supervision_(str) {
  696. layer.open({
  697. type: 2,
  698. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  699. title: '监察',
  700. area: ['35%', '30%'], //宽高
  701. });
  702. }
  703. //强制结案
  704. function StrongLawsuit(str) {
  705. layer.open({
  706. type: 2,
  707. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  708. title: '强制结案',
  709. area: ['45%', '52%'], //宽高
  710. });
  711. }
  712. //回退BackDtail
  713. function BackDtail(str) {
  714. layer.open({
  715. type: 2,
  716. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  717. title: '工单回退',
  718. area: ['45%', '40%'], //宽高
  719. });
  720. }
  721. //查收
  722. function cs(str) {
  723. layer.confirm('确定要查收?', {
  724. btn: ['是', '否'] //按钮
  725. }, function() {
  726. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  727. workorderid: str,
  728. token: $.cookie("token")
  729. }, function(result) {
  730. result = JSON.parse(result);
  731. if(result.state.toLowerCase() == "success") {
  732. layer.msg("查收成功");
  733. load();
  734. }
  735. })
  736. });
  737. }
  738. //收回
  739. function sh(str) {
  740. layer.confirm('确定要回收?', {
  741. btn: ['是', '否'] //按钮
  742. }, function() {
  743. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  744. workorderid: str,
  745. token: $.cookie("token")
  746. }, function(result) {
  747. result = JSON.parse(result);
  748. if(result.state.toLowerCase() == "success") {
  749. layer.msg("回收");
  750. load();
  751. }
  752. })
  753. });
  754. }
  755. //强制回收
  756. function recycles() {
  757. layer.confirm('确定要强制退回吗?', {
  758. btn: ['是', '否'] //按钮
  759. });
  760. }
  761. //退回申请
  762. function th(str) {
  763. layer.open({
  764. type: 2,
  765. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  766. title: '申请退回工单',
  767. area: ['35%', '30%'], //宽高
  768. });
  769. }
  770. //审核退回申请
  771. function shth(str) {
  772. layer.open({
  773. type: 2,
  774. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  775. title: '审核退回申请',
  776. area: ['35%', '30%'], //宽高
  777. });
  778. }
  779. //办理
  780. // function th(str) {
  781. // layer.open({
  782. // type: 2,
  783. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  784. // title: '办理工单',
  785. // area: ['35%', '30%'], //宽高
  786. // });
  787. // }
  788. //申请延时
  789. function ys(str) {
  790. layer.open({
  791. type: 2,
  792. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  793. title: '申请延时',
  794. area: ['45%', '40%'], //宽高
  795. });
  796. }
  797. //审核申请延时
  798. function shys(str) {
  799. layer.open({
  800. type: 2,
  801. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  802. title: '审核延时申请',
  803. area: ['45%', '40%'], //宽高
  804. });
  805. }
  806. //诉求回访
  807. function hf(str) {
  808. layer.open({
  809. type: 2,
  810. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  811. title: '工单回访',
  812. area: ['45%', '40%'], //宽高
  813. });
  814. }
  815. //重办工单
  816. function cb(str) {
  817. layer.open({
  818. type: 2,
  819. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  820. title: '重办工单',
  821. area: ['45%', '40%'], //宽高
  822. });
  823. }
  824. //结案
  825. function Lawsuit(str) {
  826. layer.open({
  827. type: 2,
  828. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  829. title: '诉求单结案',
  830. area: ['45%', '40%'], //宽高
  831. });
  832. }
  833. $('.Appeal').click(function() {
  834. layer.open({
  835. type: 2,
  836. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  837. title: '新增诉求',
  838. area: ['85%', '80%'], //宽高
  839. });
  840. })
  841. //上传文件
  842. function upload() {
  843. if(document.getElementById("upFile").files.length > 0) {
  844. var formData = new FormData();
  845. formData.append("upFile", document.getElementById("upFile").files[0]);
  846. formData.append("token", $.cookie("token"));
  847. $.ajax({
  848. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  849. type: "POST",
  850. data: formData,
  851. /**
  852. *必须false才会自动加上正确的Content-Type
  853. */
  854. contentType: false,
  855. /**
  856. * 必须false才会避开jQuery对 formdata 的默认处理
  857. * XMLHttpRequest会对 formdata 进行正确的处理
  858. */
  859. processData: false,
  860. success: function(result) {
  861. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  862. $("#upFile").change(function() {
  863. upload();
  864. });
  865. var r = $.parseJSON(result);
  866. if(r.state.toLowerCase() == "success") {
  867. $(".fjnr").text(r.data);
  868. $("#scfj").show();
  869. }
  870. }
  871. });
  872. } else {
  873. layer.confirm('请上传文件!', {
  874. btn: ['确定']
  875. });
  876. }
  877. }
  878. //来源
  879. function LY(obj) {
  880. obj.empty();
  881. obj.append('<option selected="selected" value="">请选择</option>');
  882. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  883. "token": $.cookie("token"),
  884. id: 1
  885. }, function(data) {
  886. if(data.state.toLowerCase() == "success") {
  887. var content = data.data;
  888. $(content).each(function(i, n) {
  889. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  890. })
  891. }
  892. })
  893. }
  894. //类别
  895. function LB(obj) {
  896. obj.empty();
  897. obj.append('<option selected="selected" value="">请选择</option>');
  898. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  899. "token": $.cookie("token"),
  900. id: 2
  901. }, function(data) {
  902. if(data.state.toLowerCase() == "success") {
  903. var content = data.data;
  904. $(content).each(function(i, n) {
  905. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  906. })
  907. }
  908. })
  909. }
  910. // 主题
  911. function ZT(obj) {
  912. obj.empty();
  913. obj.append('<option selected="selected" value="">请选择</option>');
  914. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  915. "token": $.cookie("token"),
  916. id: 3
  917. }, function(data) {
  918. if(data.state.toLowerCase() == "success") {
  919. var content = data.data;
  920. $(content).each(function(i, n) {
  921. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  922. })
  923. }
  924. })
  925. }
  926. ///坐席
  927. function ZX(obj) {
  928. obj.empty();
  929. obj.append('<option selected="selected" value="">请选择</option>');
  930. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  931. "token": $.cookie("token"),
  932. }, function(data) {
  933. if(data.state.toLowerCase() == "success") {
  934. var content = data.data;
  935. $(content).each(function(i, n) {
  936. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  937. })
  938. }
  939. })
  940. }
  941. function tree() {
  942. $.get(huayi.config.callcenter_url + 'Department/GetSecondDeptList', {
  943. "token": $.cookie("token"),
  944. "iscbdw": 1
  945. }, function(result) {
  946. result = $.parseJSON(result);
  947. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  948. });
  949. }
  950. var setting1 = {
  951. data: {
  952. key: {
  953. name: "F_DeptName"
  954. },
  955. simpleData: {
  956. enable: true,
  957. idKey: "F_DeptId",
  958. pIdKey: "F_PartentId",
  959. rootPId: 0
  960. }
  961. },
  962. callback: {
  963. onClick: zTreeOnClick
  964. }
  965. };
  966. function zTreeOnClick(event, treeId, treeNode) {
  967. if(treeNode.level == 2) {
  968. $('.inps').val(treeNode.F_DeptName);
  969. $("#PID").val(treeNode.F_DeptId);
  970. $("#Dpment").val(treeNode.F_DeptName);
  971. $(".Cleans").show();
  972. }
  973. };
  974. </script>
  975. </body>
  976. </html>