永城市12345 (县级市)- 来源于虞城县12345 - 所有县级统一API

WorkDC.html 36KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>主办待处理工单</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  9. <link rel="stylesheet" href="../css/init.css" />
  10. <style>
  11. #sqzx th {
  12. padding: 5px 8px 5px 0;
  13. text-align: right;
  14. }
  15. .select {
  16. width: 150px;
  17. background-color: #FFF;
  18. background-image: none;
  19. border: 1px solid #ccc;
  20. border-radius: 1px;
  21. color: inherit;
  22. padding: 6px 12px;
  23. }
  24. #sex {
  25. background-color: #FFF;
  26. background-image: none;
  27. border: 1px solid #ccc;
  28. border-radius: 1px;
  29. color: inherit;
  30. padding: 6px 12px;
  31. }
  32. input {
  33. background-color: #FFF;
  34. background-image: none;
  35. border: 1px solid #ccc;
  36. border-radius: 1px;
  37. color: inherit;
  38. padding: 6px 12px;
  39. }
  40. #sqzx td {
  41. padding: 6px 0 5px 10px;
  42. }
  43. .lxr ul li {
  44. float: left;
  45. list-style: none;
  46. width: 30%;
  47. margin-bottom: 5px;
  48. padding-top: 10px;
  49. }
  50. .clearFix:after {
  51. content: "";
  52. display: block;
  53. clear: both;
  54. }
  55. .form-group {
  56. padding-left: 40px;
  57. margin-bottom: 0;
  58. }
  59. textarea {
  60. height: 70px;
  61. border: 1px solid #ccc;
  62. border-radius: 1px;
  63. width: 50%;
  64. resize: none;
  65. }
  66. .textarea_box {
  67. margin-top: 10px;
  68. }
  69. .box_content {
  70. border-bottom: 1px solid #ccc;
  71. }
  72. .tj_content {
  73. border: 1px solid #e6e6e6;
  74. border-radius: 5px;
  75. }
  76. .t-shade {
  77. position: fixed;
  78. top: 0;
  79. left: 0;
  80. width: 100%;
  81. height: 100%;
  82. background: rgba(0, 0, 0, 0.48);
  83. z-index: 10004;
  84. display: none;
  85. }
  86. .lyxz .shade_k {
  87. z-index: 10005;
  88. width: 60%;
  89. margin: 10% auto;
  90. background-color: #fff;
  91. box-shadow: 1px 1px 50px rgba(0, 0, 0, .3);
  92. border-radius: 5px;
  93. }
  94. .shade_title {
  95. padding: 0 80px 0 20px;
  96. height: 42px;
  97. line-height: 42px;
  98. border-bottom: 1px solid #eee;
  99. font-size: 16px;
  100. color: #FFFFFF;
  101. overflow: hidden;
  102. background-color: #00a1cb;
  103. border-radius: 2px 2px 0 0;
  104. position: relative;
  105. border-top-left-radius: 5px;
  106. border-top-right-radius: 5px;
  107. }
  108. .cx {
  109. display: block;
  110. }
  111. .setwin {
  112. position: absolute;
  113. right: 15px;
  114. top: 5px;
  115. font-size: 0;
  116. line-height: initial;
  117. }
  118. .setwin a {
  119. position: relative;
  120. width: 16px;
  121. height: 16px;
  122. font-size: 20px;
  123. color: #fff;
  124. }
  125. .xg i {
  126. font-size: 16px;
  127. }
  128. .hidens {
  129. display: none;
  130. }
  131. .Min-width {
  132. width: 150px;
  133. }
  134. .hidens {
  135. display: none;
  136. }
  137. .inpBox {
  138. border: 1px solid #a9a9a9;
  139. height: 27px;
  140. width: 220px;
  141. display: inline-block;
  142. position: relative;
  143. vertical-align: middle;
  144. }
  145. .addTree {
  146. background: #fff;
  147. position: absolute;
  148. width: 100%;
  149. border: 1px solid darkgrey;
  150. right: 0;
  151. top: 26px;
  152. display: none;
  153. z-index: 222;
  154. }
  155. .xl {
  156. display: inline-block;
  157. background: url(../../img/dropDown.png) no-repeat;
  158. height: 100%;
  159. background-position: center center;
  160. width: 20px;
  161. position: absolute;
  162. right: 0;
  163. top: 0px;
  164. /* background-color: #f7bc8b; */
  165. cursor: pointer;
  166. }
  167. .ztree li span {
  168. border: none;
  169. padding: 0;
  170. }
  171. .inps {
  172. width: 217px;
  173. height: 24px;
  174. outline: none;
  175. border: 0;
  176. border-image-width: 0;
  177. padding: 0;
  178. padding-left: 3px;
  179. }
  180. .xl {
  181. display: inline-block;
  182. background: url(../img/dropDown.png) no-repeat;
  183. height: 100%;
  184. background-position: center center;
  185. width: 20px;
  186. position: absolute;
  187. right: 0;
  188. top: 0px;
  189. /* background-color: #f7bc8b; */
  190. cursor: pointer;
  191. }
  192. .Cleans {
  193. display: inline-block;
  194. width: 20px;
  195. position: absolute;
  196. right: 21px;
  197. top: 5px;
  198. display: none;
  199. }
  200. .selDpart1{
  201. position: absolute;
  202. z-index: 11111;
  203. width: 220px;
  204. line-height: 30px;
  205. background: #FFFFFF;
  206. display: none;
  207. }
  208. #sponsor{
  209. width: 218px;
  210. border: 1px solid #00a1cb;
  211. margin: 0;
  212. padding: 0;
  213. list-style: none;
  214. max-height: 212px;
  215. overflow-x: hidden;
  216. overflow-y: scroll;
  217. }
  218. #sponsor li{
  219. margin: 0;
  220. padding-left: 10px;
  221. width: 220px;
  222. height: 30px;
  223. line-height: 30px;
  224. list-style: none;
  225. }
  226. #sponsor li:hover{
  227. background: #00a1cb;
  228. }
  229. </style>
  230. </head>
  231. <body class="gray-bg">
  232. <div class="daoHang clearfix">
  233. <div class="dhLeft">
  234. <sapn>
  235. <i class="syIcon"></i>位置:
  236. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  237. <a href="javaScript:;">业务监督</a>&gt;
  238. <a class="nowPosition">主办待处理工单</a>
  239. </sapn>
  240. </div>
  241. <div class="dhRight">
  242. <a href="" title="刷新"><i class="fa fa-refresh"></i></a>
  243. </div>
  244. </div>
  245. <div class="wrapper wrapper-content">
  246. <div style="padding: 10px;" class="tj_content clearFix">
  247. <div style="padding: 10px;" class="tj_content clearFix">
  248. <div>
  249. <span>【搜索信息】</span>
  250. <div class="box_content">
  251. <table id="sqzx" style="width: 100%;" border="0" cellspacing="0" cellpadding="0">
  252. <tr>
  253. <th>诉求标题:</th>
  254. <td>
  255. <input type="text" placeholder="输入关键字" id="key" class="Min-width" />
  256. </td>
  257. <th>工单号:</th>
  258. <td>
  259. <input type="text" placeholder="输入工单号" id="wids" class="Min-width" />
  260. </td>
  261. <th>时间:</th>
  262. <td colspan="3">
  263. <input type="text" id="starttime" class="laydate-icon Min-width" style="height: 32px;" />&nbsp;——&nbsp;<input type="text" id="endtime" class="laydate-icon Min-width" style="height: 32px;" />
  264. </td>
  265. </tr>
  266. <tr>
  267. <th>工单状态:</th>
  268. <td>
  269. <select name="" id="state" class="select">
  270. <option value="">请选择</option>
  271. <option value="2">待查收</option>
  272. <option value="4">办理中</option>
  273. <option value="8">重办中</option>
  274. </select>
  275. </td>
  276. <th>工单来源:</th>
  277. <td>
  278. <select class="select_" id="source"></select>
  279. </td>
  280. <th>主题词:</th>
  281. <td>
  282. <select id="keyid" name="" class="select"></select>
  283. </td>
  284. <th>坐席:</th>
  285. <td>
  286. <select id="ZX" name="" class="select"></select>
  287. </td>
  288. </tr>
  289. <tr>
  290. <th>投诉电话:</th>
  291. <td>
  292. <input type="text" id="tel" class="Min-width" />
  293. </td>
  294. <th>投诉人:</th>
  295. <td>
  296. <input type="text" id="name" class="Min-width" />
  297. </td>
  298. <th>主办单位:</th>
  299. <td>
  300. <div class="inpBox">
  301. <input type="text" class="inps" />
  302. <i class="Cleans fa fa-close"></i>
  303. <i class="xl xl_one"></i>
  304. <div class="addTree xlAdd">
  305. <ul id="addTreeDemo" class="ztree"></ul>
  306. </div>
  307. </div>
  308. <div class="selDpart1">
  309. <ul id="sponsor">
  310. </ul>
  311. </div>
  312. </td>
  313. <th>类型:</th>
  314. <td>
  315. <select class="select_" id="type"></select>
  316. </td>
  317. <th></th>
  318. <td style="text-align: center;">
  319. <botton class="btns Seach">搜索</botton>
  320. <!--<botton class="btns ">导出</botton></td>-->
  321. </tr>
  322. </table>
  323. </div>
  324. </div>
  325. <div>
  326. <div style="width: 100%;padding: 10px;">
  327. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  328. <thead>
  329. <tr>
  330. <th data-field="F_WorkOrderId" data-align="center">工单单号</th>
  331. <th data-field="F_ComTitle" data-formatter="GetCont" data-align="center">诉求标题</th>
  332. <th data-field="DeptName" data-align="center">主办单位</th>
  333. <th data-field="OtherDeptName" data-align="center">协办单位</th>
  334. <th data-field="UserName" data-align="center">受理人</th>
  335. <th data-field="F_WorkState" data-align="center" data-formatter="States">办理状态</th>
  336. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  337. <th data-field="OverState" data-formatter="OverTime" data-align="center">时限</th>
  338. <th data-field="LimitTime" data-formatter="BanTime" data-align="center">办理时限</th>
  339. <th data-field="F_WorkOrderId" data-formatter="Dispose" data-align="center">操作</th>
  340. </tr>
  341. </thead>
  342. <tbody class="list"></tbody>
  343. </table>
  344. </div>
  345. </div>
  346. </div>
  347. </div>
  348. <!--下载框-->
  349. <div class="t-shade lyxz">
  350. <div class="shade_k">
  351. <div class="shade_title">
  352. <span>录音播放与下载<srong class="cknum"></srong></span>
  353. <span class="setwin gbly"><a>x</a></span>
  354. </div>
  355. <div class="shade_content">
  356. <div class="Ly_box audiojs">
  357. </div>
  358. </div>
  359. </div>
  360. </div>
  361. <input type="hidden" id="PID" />
  362. <input type="hidden" id="Dpment" />
  363. </div>
  364. <script src="../css/laydate/laydate.js"></script>
  365. <script src="../My97DatePicker/WdatePicker.js"></script>
  366. <script src="../js/zTree/jquery.ztree.core.js"></script>
  367. <script src="../js/search/screen.js"></script>
  368. <script>
  369. var wid = helper.request.queryString("states");
  370. if (wid) {
  371. $("#state").val(wid);
  372. }
  373. $(document).ready(function () {
  374. load();
  375. LY($("#source"));
  376. LB($("#type"));
  377. ZT($("#keyid"));
  378. ZX($("#ZX"));
  379. tree();
  380. laydate.skin('blue');
  381. laydate({
  382. elem: '#starttime',
  383. event: 'focus'
  384. });
  385. laydate({
  386. elem: '#endtime',
  387. event: 'focus'
  388. });
  389. ///搜素
  390. $(".Seach").click(function () {
  391. load();
  392. })
  393. $('.inps').focus(function () {
  394. $('.xlAdd').css('display', 'block')
  395. })
  396. $('.xl').click(function () {
  397. if ($('.xlAdd').css('display') == 'block') {
  398. $('.xlAdd').css('display', 'none')
  399. } else {
  400. $('.xlAdd').css('display', 'block')
  401. }
  402. })
  403. $('.addTree').mouseleave(function () {
  404. $(this).css('display', 'none')
  405. })
  406. $(".Cleans ").click(function () {
  407. $('.inps').val("");
  408. $("#PID").val("");
  409. $("#Dpment").val("");
  410. })
  411. });
  412. //关闭录音弹出
  413. $(".gbly").click(function () {
  414. $(".lyxz").removeClass("cx");
  415. $('audio')[0].pause();
  416. });
  417. $("#orderlist").on("click-row.bs.table", function (e, row, ele) {
  418. $('.success').removeClass('success'); //去除之前选中的行的,选中样式
  419. $(ele).addClass('success'); //添加当前选中的 success样式用于区别
  420. });
  421. //获取查询信息
  422. function load() {
  423. //先销毁表格
  424. $('#orderlist').bootstrapTable('destroy');
  425. //初始化表格,动态从服务器加载数据
  426. $("#orderlist").bootstrapTable({
  427. method: "get", //使用get请求到服务器获取数据
  428. url: huayi.config.callcenter_url + "WorkOrder/GetDWDealList", //获取数据的Servlet地址
  429. contentType: "application/x-www-form-urlencoded",
  430. striped: true, //表格显示条纹
  431. pagination: true, //启动分页
  432. pageSize: 10, //每页显示的记录数
  433. pageNumber: 1, //当前第几页
  434. pageList: [10, 20, 50, 100], //记录数可选列表
  435. search: false, //是否启用查询
  436. showColumns: false, //显示下拉框勾选要显示的列
  437. showRefresh: false, //显示刷新按钮
  438. sidePagination: "server", //表示服务端请求
  439. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  440. //设置为limit可以获取limit, offset, search, sort, order
  441. queryParamsType: "undefined",
  442. queryParams: function queryParams(params) { //设置查询参数
  443. var param = {
  444. page: params.pageNumber,
  445. pagesize: params.pageSize,
  446. workid: $("#wids").val(),
  447. state: $("#state").val(), //=工单状态
  448. type: $("#type").val(), //=工单类型
  449. bigtype: $("#bigtype").val(), //=大类别
  450. smalltype: $("#smalltype").val(), //=小类别
  451. key: $("#key").val(), //=关键字
  452. tel: $("#tel").val(), //=客户电话
  453. name: $("#name").val(), //=客户名称
  454. usercode: $("#ZX").val(), //=坐席工号
  455. keyid: $("#keyid").val(), //=关键词id
  456. source: $("#source").val(), //=来源&
  457. starttime: $("#starttime").val(), //=开始时间
  458. endtime: $("#endtime").val(), //=结束时间
  459. deptid: $("#PID").val(),
  460. type: $("#type").val(),
  461. tab: 0,//待处理
  462. token: $.cookie("token")
  463. };
  464. return param;
  465. },
  466. onLoadSuccess: function (data) { //加载成功时执行
  467. // layer.msg("加载成功");
  468. //console.log(data);
  469. },
  470. onLoadError: function () { //加载失败时执行
  471. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  472. }
  473. });
  474. }
  475. //状态
  476. function States(val, row) {
  477. var html = '';
  478. switch (val + '') {
  479. case '0':
  480. html = '新工单';
  481. if (row.F_IsReturn == 1) {
  482. html = '新工单(回退)';
  483. }
  484. break;
  485. case '1':
  486. html = '待交办';
  487. break;
  488. case '2':
  489. html = '待查收';
  490. break;
  491. case '3':
  492. html = '退回审核中';
  493. break;
  494. case '4':
  495. html = '办理中';
  496. break;
  497. case '5':
  498. html = '延时审核';
  499. break;
  500. case '6':
  501. html = '已办理';
  502. break;
  503. case '7':
  504. html = '已回访';
  505. break;
  506. case '8':
  507. html = '重办中';
  508. break;
  509. case '9':
  510. html = '已结案';
  511. break;
  512. }
  513. return html;
  514. }
  515. //时限
  516. function OverTime(val, row) {
  517. if (val == 1) {
  518. return '<div class="" style="cursor: pointer;">' +
  519. '<span class="Greens">' + row.GapTime + '</span>' +
  520. '</div>';
  521. } else if (val == 2) {
  522. return '<div class="" style="cursor: pointer;">' +
  523. '<span class="Yellows">' + row.GapTime + '</span>' +
  524. '</div>';
  525. } else if (val == 3) {
  526. return '<div class="" style="cursor: pointer;">' +
  527. '<span class="Reds">' + row.GapTime + '</span>' +
  528. '</div>';
  529. }
  530. }
  531. //办理时限
  532. function BanTime(val) {
  533. if (val) {
  534. var time = val.substring(0, val.indexOf(' '));
  535. return '<div class="" style="cursor: pointer;">' +
  536. '<span>' + time + '</span>' +
  537. '</div>';
  538. }
  539. }
  540. //音频
  541. function setCode(val) {
  542. if (val) {
  543. return '<div class="imgs" style="cursor: pointer;">' +
  544. '<img src="../img/vice.png" alt="" onclick="helper.luyin.view(this)" item="' + val + '" />' +
  545. '</div>';
  546. } else {
  547. return '';
  548. }
  549. }
  550. function GetCont(val) {
  551. if (val) {
  552. var str = '<div '
  553. if (val.length > 10) {
  554. str = str + ' title="' + val + '" ';
  555. val = val.substr(0, 10) + "...";
  556. }
  557. return str + '>' + val + '</div>';
  558. } else {
  559. return '';
  560. }
  561. }
  562. //操作
  563. function Dispose(val, row) {
  564. var Rows = row.Buttons;
  565. var html = '';
  566. for (var i = 0; i < Rows.length; i++) {
  567. var html1 = huayi.config.arr[Rows[i].key * 1 - 1];
  568. if (html1) {
  569. html1 = html1.replace("data", val);
  570. }
  571. html += html1;
  572. }
  573. return html;
  574. }
  575. //查看详情
  576. function ckxq(str) {
  577. layer.open({
  578. type: 2,
  579. content: "../CommonHtml/WorkDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  580. title: '工单详情',
  581. area: ['85%', '80%'], //宽高
  582. });
  583. }
  584. //编辑
  585. function bj(str) {
  586. layer.open({
  587. type: 2,
  588. content: "../CommonHtml/AddAppeal.html?wid=" + str, //iframe的url,no代表不显示滚动条
  589. title: '编辑工单',
  590. area: ['96%', '80%'], //宽高
  591. });
  592. }
  593. //删除
  594. function move(str) {
  595. layer.confirm('确定删除工单?', {
  596. btn: ['是', '否'] //按钮
  597. }, function () {
  598. $.post(huayi.config.callcenter_url + "WorkOrder/DelWorkOrder", {
  599. ids: str,
  600. token: $.cookie("token")
  601. }, function (result) {
  602. result = JSON.parse(result);
  603. if (result.state.toLowerCase() == "success") {
  604. layer.msg("删除成功");
  605. load();
  606. }
  607. })
  608. });
  609. }
  610. //提交
  611. function tj(str) {
  612. layer.confirm('确定要提交工单么?', {
  613. btn: ['确定', '取消'] //按钮
  614. }, function () {
  615. //请求后台数据
  616. /*发送请求*/
  617. $.post(huayi.config.callcenter_url + "WorkOrder/SubmitWorkOrder", {
  618. ids: str,
  619. token: $.cookie("token")
  620. }, function (result) {
  621. result = JSON.parse(result);
  622. if (result.state.toLowerCase() == "success") {
  623. layer.msg("提交成功");
  624. load();
  625. }
  626. })
  627. });
  628. }
  629. //交办
  630. function jb(str) {
  631. layer.open({
  632. type: 2,
  633. content: "../CommonHtml/JiaoBan.html?wid=" + str, //iframe的url,no代表不显示滚动条
  634. title: '工单交办',
  635. area: ['87%', '80%'], //宽高
  636. });
  637. }
  638. //领导批示
  639. function lader(str) {
  640. layer.open({
  641. type: 2,
  642. content: "../CommonHtml/Leader.html?wid=" + str, //iframe的url,no代表不显示滚动条
  643. title: '领导批示',
  644. area: ['60%', '80%'], //宽高
  645. });
  646. }
  647. //市长批示
  648. function city(str) {
  649. layer.open({
  650. type: 2,
  651. content: "../CommonHtml/shizhang.html?wid=" + str, //iframe的url,no代表不显示滚动条
  652. title: '领导批示',
  653. area: ['60%', '80%'], //宽高
  654. });
  655. }
  656. //办理
  657. function bl(str) {
  658. layer.open({
  659. type: 2,
  660. content: "../CommonHtml/banli.html?wid=" + str, //iframe的url,no代表不显示滚动条
  661. title: '办理工单',
  662. area: ['60%', '80%'], //宽高
  663. });
  664. }
  665. //派单
  666. function pd(str) {
  667. layer.open({
  668. type: 2,
  669. content: "../CommonHtml/handle.html?wid=" + str, //iframe的url,no代表不显示滚动条
  670. title: '派单',
  671. area: ['87%', '80%'], //宽高
  672. });
  673. }
  674. //撤回
  675. function withdraw(str) {
  676. layer.confirm('确定要撤回吗?', {
  677. btn: ['是', '否'] //按钮
  678. }, function () {
  679. $.post(huayi.config.callcenter_url + "WorkOrder/WithdrawWorkOrder", {
  680. workorderid: str,
  681. token: $.cookie("token")
  682. }, function (result) {
  683. result = JSON.parse(result);
  684. if (result.state.toLowerCase() == "success") {
  685. layer.msg("撤回成功");
  686. load();
  687. }
  688. })
  689. });
  690. }
  691. //处理审核
  692. function auditdeal(str) {
  693. layer.open({
  694. type: 2,
  695. content: "../CommonHtml/processing_audit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  696. title: '处理审核',
  697. area: ['60%', '80%'], //宽高
  698. });
  699. }
  700. //督办
  701. function Supervision(str) {
  702. layer.open({
  703. type: 2,
  704. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=1', //iframe的url,no代表不显示滚动条
  705. title: '督办',
  706. area: ['60%', '80%'], //宽高
  707. });
  708. }
  709. //督查
  710. function Supervision_(str) {
  711. layer.open({
  712. type: 2,
  713. content: "../CommonHtml/Supervision_.html?wid=" + str + '&type=2', //iframe的url,no代表不显示滚动条
  714. title: '监察',
  715. area: ['60%', '80%'], //宽高
  716. });
  717. }
  718. //强制结案
  719. function StrongLawsuit(str) {
  720. layer.open({
  721. type: 2,
  722. content: "../CommonHtml/StrongLawsuit.html?wid=" + str, //iframe的url,no代表不显示滚动条
  723. title: '强制结案',
  724. area: ['60%', '80%'], //宽高
  725. });
  726. }
  727. //回退BackDtail
  728. function BackDtail(str) {
  729. layer.open({
  730. type: 2,
  731. content: "../CommonHtml/BackDatil.html?wid=" + str, //iframe的url,no代表不显示滚动条
  732. title: '工单回退',
  733. area: ['60%', '80%'], //宽高
  734. });
  735. }
  736. //查收
  737. function cs(str) {
  738. layer.confirm('确定要查收?', {
  739. btn: ['是', '否'] //按钮
  740. }, function () {
  741. $.post(huayi.config.callcenter_url + "WorkOrder/ReceiveWorkOrder", {
  742. workorderid: str,
  743. token: $.cookie("token")
  744. }, function (result) {
  745. result = JSON.parse(result);
  746. if (result.state.toLowerCase() == "success") {
  747. layer.msg("查收成功");
  748. load();
  749. }
  750. })
  751. });
  752. }
  753. //收回
  754. function sh(str) {
  755. layer.confirm('确定要回收?', {
  756. btn: ['是', '否'] //按钮
  757. }, function () {
  758. $.post(huayi.config.callcenter_url + "WorkOrder/TakeBackWorkOrder", {
  759. workorderid: str,
  760. token: $.cookie("token")
  761. }, function (result) {
  762. result = JSON.parse(result);
  763. if (result.state.toLowerCase() == "success") {
  764. layer.msg("回收");
  765. load();
  766. }
  767. })
  768. });
  769. }
  770. //强制回收
  771. function recycles() {
  772. layer.confirm('确定要强制退回吗?', {
  773. btn: ['是', '否'] //按钮
  774. });
  775. }
  776. //退回申请
  777. function th(str) {
  778. layer.open({
  779. type: 2,
  780. content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  781. title: '申请退回工单',
  782. area: ['60%', '80%'], //宽高
  783. });
  784. }
  785. //审核退回申请
  786. function shth(str) {
  787. layer.open({
  788. type: 2,
  789. content: "../CommonHtml/shth.html?wid=" + str, //iframe的url,no代表不显示滚动条
  790. title: '审核退回申请',
  791. area: ['60%', '80%'], //宽高
  792. });
  793. }
  794. //办理
  795. // function th(str) {
  796. // layer.open({
  797. // type: 2,
  798. // content: "../CommonHtml/tuihuisq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  799. // title: '办理工单',
  800. // area: ['35%', '30%'], //宽高
  801. // });
  802. // }
  803. //申请延时
  804. function ys(str) {
  805. layer.open({
  806. type: 2,
  807. content: "../CommonHtml/Timesq.html?wid=" + str, //iframe的url,no代表不显示滚动条
  808. title: '申请延时',
  809. area: ['60%', '80%'], //宽高
  810. });
  811. }
  812. //审核申请延时
  813. function shys(str) {
  814. layer.open({
  815. type: 2,
  816. content: "../CommonHtml/shtime.html?wid=" + str, //iframe的url,no代表不显示滚动条
  817. title: '审核延时申请',
  818. area: ['60%', '80%'], //宽高
  819. });
  820. }
  821. //诉求回访
  822. function hf(str) {
  823. layer.open({
  824. type: 2,
  825. content: "../CommonHtml/Back.html?wid=" + str, //iframe的url,no代表不显示滚动条
  826. title: '工单回访',
  827. area: ['60%', '80%'], //宽高
  828. });
  829. }
  830. //重办工单
  831. function cb(str) {
  832. layer.open({
  833. type: 2,
  834. content: "../CommonHtml/Cb.html?wid=" + str, //iframe的url,no代表不显示滚动条
  835. title: '重办工单',
  836. area: ['60%', '80%'], //宽高
  837. });
  838. }
  839. //结案
  840. function Lawsuit(str) {
  841. layer.open({
  842. type: 2,
  843. content: "../CommonHtml/lawsuits.html?wid=" + str, //iframe的url,no代表不显示滚动条
  844. title: '诉求单结案',
  845. area: ['60%', '80%'], //宽高
  846. });
  847. }
  848. $('.Appeal').click(function () {
  849. layer.open({
  850. type: 2,
  851. content: "../CommonHtml/AddAppeal.html?wid=", //iframe的url,no代表不显示滚动条
  852. title: '新增诉求',
  853. area: ['85%', '80%'], //宽高
  854. });
  855. })
  856. //上传文件
  857. function upload() {
  858. if (document.getElementById("upFile").files.length > 0) {
  859. var formData = new FormData();
  860. formData.append("upFile", document.getElementById("upFile").files[0]);
  861. formData.append("token", $.cookie("token"));
  862. $.ajax({
  863. url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
  864. type: "POST",
  865. data: formData,
  866. /**
  867. *必须false才会自动加上正确的Content-Type
  868. */
  869. contentType: false,
  870. /**
  871. * 必须false才会避开jQuery对 formdata 的默认处理
  872. * XMLHttpRequest会对 formdata 进行正确的处理
  873. */
  874. processData: false,
  875. success: function (result) {
  876. document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
  877. $("#upFile").change(function () {
  878. upload();
  879. });
  880. var r = $.parseJSON(result);
  881. if (r.state.toLowerCase() == "success") {
  882. $(".fjnr").text(r.data);
  883. $("#scfj").show();
  884. }
  885. }
  886. });
  887. } else {
  888. layer.confirm('请上传文件!', {
  889. btn: ['确定']
  890. });
  891. }
  892. }
  893. //来源
  894. function LY(obj) {
  895. obj.empty();
  896. obj.append('<option selected="selected" value="">请选择</option>');
  897. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  898. "token": $.cookie("token"),
  899. id: 1
  900. }, function (data) {
  901. if (data.state.toLowerCase() == "success") {
  902. var content = data.data;
  903. $(content).each(function (i, n) {
  904. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  905. })
  906. }
  907. })
  908. }
  909. //类别
  910. function LB(obj) {
  911. obj.empty();
  912. obj.append('<option selected="selected" value="">请选择</option>');
  913. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  914. "token": $.cookie("token"),
  915. id: 2
  916. }, function (data) {
  917. if (data.state.toLowerCase() == "success") {
  918. var content = data.data;
  919. $(content).each(function (i, n) {
  920. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  921. })
  922. }
  923. })
  924. }
  925. // 主题
  926. function ZT(obj) {
  927. obj.empty();
  928. obj.append('<option selected="selected" value="">请选择</option>');
  929. $.getJSON(huayi.config.callcenter_url + "Dictionary/GetDicValueListById", {
  930. "token": $.cookie("token"),
  931. id: 3
  932. }, function (data) {
  933. if (data.state.toLowerCase() == "success") {
  934. var content = data.data;
  935. $(content).each(function (i, n) {
  936. $("<option value='" + n.F_ValueId + "'>" + n.F_Value + "</option>").appendTo(obj);
  937. })
  938. }
  939. })
  940. }
  941. ///坐席
  942. function ZX(obj) {
  943. obj.empty();
  944. obj.append('<option selected="selected" value="">请选择</option>');
  945. $.getJSON(huayi.config.callcenter_url + "UserAccount/GetSeatList", {
  946. "token": $.cookie("token"),
  947. }, function (data) {
  948. if (data.state.toLowerCase() == "success") {
  949. var content = data.data;
  950. $(content).each(function (i, n) {
  951. $("<option value='" + n.F_UserCode + "'>" + n.F_UserName + "</option>").appendTo(obj);
  952. })
  953. }
  954. })
  955. }
  956. function tree() {
  957. $.get(huayi.config.callcenter_url + 'Department/GetSecondDeptList', {
  958. "token": $.cookie("token"),
  959. "iscbdw": 1
  960. }, function (result) {
  961. result = $.parseJSON(result);
  962. $.fn.zTree.init($("#addTreeDemo"), setting1, result.data); //实例化树形图
  963. });
  964. }
  965. var setting1 = {
  966. data: {
  967. key: {
  968. name: "F_DeptName"
  969. },
  970. simpleData: {
  971. enable: true,
  972. idKey: "F_DeptId",
  973. pIdKey: "F_PartentId",
  974. rootPId: 0
  975. }
  976. },
  977. callback: {
  978. onClick: zTreeOnClick
  979. }
  980. };
  981. function zTreeOnClick(event, treeId, treeNode) {
  982. if (treeNode.level == 2) {
  983. $('.inps').val(treeNode.F_DeptName);
  984. $("#PID").val(treeNode.F_DeptId);
  985. $("#Dpment").val(treeNode.F_DeptName);
  986. $(".Cleans").show();
  987. }
  988. };
  989. </script>
  990. </body>
  991. </html>