lihai
/
YC12345_Web


			
				
					
						
						
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							<!DOCTYPE html>
<html>

	<head>
		<meta charset="utf-8">
		<meta name="viewport" content="width=device-width, initial-scale=1.0">
		<title>话务统计报表</title>
		<script src="../Script/Common/huayi.load.js"></script>
		<script src="../Script/Common/huayi.config.js"></script>
		<style>
			* {
				font-family: "微软雅黑";
			}
			
			@font-face {
				font-family: 'iconfont';
				/* project id 280843 */
				src: url('//at.alicdn.com/t/font_280843_jcy5ehwi2vxtj4i.eot');
				src: url('//at.alicdn.com/t/font_280843_jcy5ehwi2vxtj4i.eot?#iefix') format('embedded-opentype'), url('//at.alicdn.com/t/font_280843_jcy5ehwi2vxtj4i.woff') format('woff'), url('//at.alicdn.com/t/font_280843_jcy5ehwi2vxtj4i.ttf') format('truetype'), url('//at.alicdn.com/t/font_280843_jcy5ehwi2vxtj4i.svg#iconfont') format('svg');
			}
			
			.iconfont {
				font-family: "iconfont";
				font-size: 25px;
				font-style: normal;
			}
			
			.fl {
				float: left;
			}
			
			.fr {
				float: right;
			}
			
			.bc {
				background-color: #fefefe;
				border: 1px solid #EBEBEB;
				border-radius: 5px;
				padding: 25px 20px;
			}
			
			.size-14 {
				font-size: 14px;
				font-weight: normal;
			}
			
			.ba {
				background-color: #F5F5F5;
				border: 2px solid #EBEBEB;
				padding: 0px;
			}
			
			.left_box {
				background-color: #FFFFFF;
			}
			
			.rows {
				display: -webkit-box;
			}
			
			.lazur {
				color: #23c6c8;
			}
			
			.bottom_line {
				border-bottom: 2px solid #CCCCCC;
			}
			
			.clear {
				margin: 0;
				padding: 0;
				margin-top: 2%;
			}
			
			.widgets {
				padding: 15px 0px;
				margin-bottom: 25px;
			}
			/*.ss{

                background: url(img/huan.png) no-repeat;
                background-size: contain;
                background-position: center;
                margin-left: 20px;

            }*/
			
			.fenxian {
				border: 2px solid #CCCCCC;
				margin-bottom: 10px;
				display: inherit;
				position: absolute;
				width: 100%;
				TOP: 50%;
			}
			
			.left1 {
				LEFT: 15px;
			}
			
			.left2 {
				right: 15px;
			}
			
			.rowTitle {
				position: absolute;
				font-size: 16px;
				top: 40px;
				left: 45px;
				font-weight: 800;
				padding-bottom: 10px;
				border-bottom: 2px solid #CCCCCC;
				letter-spacing: 4px;
			}
			
			.num_box {
				background-color: #fefefe;
				border: 1px solid #EBEBEB;
				border-radius: 5px;
				margin-top: 10px;
				-webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, .3);
				height: 318px;
			}
			
			.size-16 {
				font-size: 16px !important;
			}
			
			.size-14 {
				font-size: 14px !important;
			}
			
			.size-15 {
				font-size: 15px !important;
			}
			
			.size-12 {
				font-size: 12px !important;
			}
			
			.min_bottom {
				margin-bottom: 5px !important;
			}
			
			.fa-4x {
				font-size: 3em;
				color: #FFFFFF;
				background-color: #67cdcb;
				padding: 10px;
				border-radius: 5px;
			}
			
			.bg_green {
				background: -webkit-linear-gradient(left, #accafd, #b8dcfc);
				background: -moz-linear-gradient(left, #accafd, #b8dcfc);
				background: -o-linear-gradient(left, #accafd, #b8dcfc);
				background: -webkit-gradient(linear, 100% 0, 0 0, from(#b8dcfc), to(#accafd));
				background: linear-gradient(left, #accafd, #b8dcfc);
				/* Opera 11.1 - 12.0 */
				/* Firefox 3.6 - 15 */
				/* 标准的语法 */
			}
			
			.bg_blue {
				/* Safari 5.1 - 6.0 */
				background: -webkit-linear-gradient(left, #f26997, #f080ce);
				background: -moz-linear-gradient(left, #f26997, #f080ce);
				background: -o-linear-gradient(left, #f26997, #f080ce);
				background: -webkit-gradient(linear, 100% 0, 0 0, from(#f080ce), to(#f26997));
				background: linear-gradient(left, #f26997, #f080ce);
				/* Opera 11.1 - 12.0 */
				/* Firefox 3.6 - 15 */
				/* 标准的语法 */
			}
			
			.bg_red {
				background: -webkit-linear-gradient(left, #fbc356, #fa9182);
				background: -moz-linear-gradient(left, #fbc356, #fa9182);
				background: -o-linear-gradient(left, #fbc356, #fa9182);
				background: -webkit-gradient(linear, 100% 0, 0 0, from(#fa9182), to(#fbc356));
				background: linear-gradient(left, #fbc356, #fa9182);
				/* Opera 11.1 - 12.0 */
				/* Firefox 3.6 - 15 */
				/* 标准的语法 */
			}
			
			.bg_black {
				background: -webkit-linear-gradient(left, #88eec0, #8bdedd);
				background: -moz-linear-gradient(left, #88eec0, #8bdedd);
				background: -o-linear-gradient(left, #88eec0, #8bdedd);
				background: -webkit-gradient(linear, 100% 0, 0 0, from(#8bdedd), to(#88eec0));
				background: linear-gradient(left, #88eec0, #8bdedd);
				/* Opera 11.1 - 12.0 */
				/* Firefox 3.6 - 15 */
				/* 标准的语法 */
			}
			
			.bg_wj {
				background: -webkit-linear-gradient(left, #6c77da, #7351ac);
				background: -moz-linear-gradient(left, #6c77da, #7351ac);
				background: -o-linear-gradient(left, #6c77da, #7351ac);
				background: -webkit-gradient(linear, 100% 0, 0 0, from(#7351ac), to(#6c77da));
				background: linear-gradient(left, #6c77da, #7351ac);
				/* Opera 11.1 - 12.0 */
				/* Firefox 3.6 - 15 */
				/* 标准的语法 */
			}
			
			.jg {
				letter-spacing: 2px;
				margin-top: -3px;
				font-weight: bolder;
			}
			
			.mt {
				margin-top: 10px;
			}
			
			.ibox-content {
				padding: 20px 20px 95px;
				background-color: #fefefe;
				border: 1px solid #EBEBEB;
				border-radius: 5px;
				-webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, .3);
				box-shadow: 0 1px 3px rgba(0, 0, 0, .3);
			}
			
			.size-20 {
				font-size: 20px;
				color: #4078ad;
			}
			
			.border_top {
				border-top: none;
			}
			/*.margin-tops{
                margin-top:-50px;
            }*/
			
			.padding-left-min {
				padding-left: 0;
				padding-top: 5px;
			}
			
			.mins-left {
				padding-left: 30px;
				padding-right: 0;
			}
			
			.widget h2,
			.widget h3 {
				margin-top: 0px;
			}
			
			.col-sm-2 {
				width: 20%;
			}
			
			.col-sm-4 {
				width: 30%;
			}
			
			.min_right {
				margin-right: 15px;
			}
			
			.col-xs-3 {
				padding-left: 5px;
			}
			
			.huan {
				background: url(./img/huan.png)no-repeat;
			}
			
			.min-padding {
				padding-bottom: 10px;
				padding-top: 10px;
				border-bottom-width: 1px;
				border-radius: 5px !important;
				padding-left: 10px;
				padding-right: 5px;
			}
			
			.progress {
				height: 5px;
				background-color: #CCCCCC;
			}
			
			.progress-bar-ff {
				background-color: #FFF;
			}
			
			.ff {
				color: #FFFFFF;
			}
			
			.c-bottom {
				margin-top: 5px;
			}
			
			.bg-purple {
				background: -ms-linear-gradient(right, #ea76dd, #8a9cf4);
				background: -webkit-gradient(linear, 100% 0, 0 0, from(#ea76dd), to(#8a9cf4));
				background: -webkit-linear-gradient(right, #ea76dd, #8a9cf4);
				background: -moz-linear-gradient(right, #ea76dd, #8a9cf4);
				background: -o-linear-gradient(right, #ea76dd, #8a9cf4);
				background: linear-gradient(right, #ea76dd, #8a9cf4);
				background: #ea76dd;
				/* Opera 11.1 - 12.0 */
				/* Firefox 3.6 - 15 */
				/* 标准的语法 */
			}
			
			.bg-blues {
				background: -ms-linear-gradient(right, #67aefe, #67aefe);
				background: -webkit-linear-gradient(right, #67aefe, #67aefe);
				background: -moz-linear-gradient(right, #67aefe, #7bd7fe);
				background: -o-linear-gradient(right, #67aefe, #7bd7fe);
				background: -webkit-gradient(linear, 100% 0, 0 0, from(#67aefe), to(#7bd7fe));
				background: linear-gradient(right, #67aefe, #7bd7fe);
				background: #67aefe;
				/* Opera 11.1 - 12.0 */
				/* Firefox 3.6 - 15 */
				/* 标准的语法 */
			}
			
			.bg-yellow {
				background: -ms-linear-gradient(right, #f95a84, #f86953);
				background: -webkit-linear-gradient(right, #f95a84, #f86953);
				background: -moz-linear-gradient(right, #f95a84, #f86953);
				background: -o-linear-gradient(right, #f95a84, #f86953);
				background: -webkit-gradient(linear, 100% 0, 0 0, from(#f95a84), to(#f86953));
				background: linear-gradient(right, #f95a84, #f86953);
				background: #f95a84;
				/* Opera 11.1 - 12.0 */
				/* Firefox 3.6 - 15 */
				/* 标准的语法 */
			}
			/*.p-xl{
            border-width: 5px;
            border-style: solid;
            border-color: #69cbd0  #69cbd0 #be8bd6   #47bde3 ;
            border-radius: 50%;
        }*/
			
			.c-bottom {
				width: 29%;
				overflow: hidden;
				margin-right: 5px;
				float: left;
			}
			
			.c-bottom ul {
				overflow: hidden;
				width: 100%;
				padding-left: 0px;
				list-style: none;
				margin-top: 3px;
				cursor: pointer;
			}
			
			.Text {
				width: 100%;
				padding-bottom: 30px;
				position: relative;
			}
			
			.c-b-ul {
				list-style: none;
				padding-left: 0;
			}
			
			.c-b-ul span {
				position: absolute;
				left: 20px;
				top: 62px;
				font-weight: 600;
				font-size: 15px;
				color: #676a6c;
			}
			
			.c-b-ul #jrdwcl {
				top: 112px;
			}
			
			.c-b-ul #dydwcl {
				top: 162px;
			}
			
			.Announcement_title span {
				font-size: 16px;
				font-weight: 800;
				line-height: 80px;
			}
			
			.Announcement_title {
				border-bottom: 1px solid #e7eaec;
			}
			
			.rl {
				float: right;
			}
			
			.Announcement_common {
				font-size: 14px;
			}
			
			.At_time {
				padding-right: 25px;
			}
			
			.Announcement_common li {
				border-bottom: 1px solid #ccc;
			}
			
			.Announcement_common li a:hover {
				color: #00a1cb;
			}
			
			.new_title {
				height: 100%;
				line-height: 30px;
				padding: 0 15px;
			}
			
			.new_title h1 {
				margin: 0;
				padding: 0;
				font-weight: normal;
				line-height: 30px;
				white-space: nowrap;
				overflow: hidden;
				text-overflow: ellipsis;
				text-align: center;
			}
			
			.new_list li {
				height: 30px;
			}
			
			li {
				list-style-type: none;
			}
			
			.new_title a {
				color: #000;
				display: block;
				width: 100%;
				color: #666;
				white-space: nowrap;
				overflow: hidden;
				text-overflow: ellipsis;
			}
			
			.s-14 {
				font-size: 14px;
			}
			
			.new_title em {
				font-style: normal;
			}
			
			.Widths {
				width: 50%;
				margin-top: 8%;
			}
			
			.BackC {
				background-color: #e7eaec;
			}
			
			.Colors {
				color: #6c77da;
			}
			
			.Nums_ul li {
				width: 25%;
				float: left;
				font-size: 18px;
			}
			
			.Tops {
				line-height: 50px;
				background-color: #fefefe;
				border: 1px solid #EBEBEB;
				border-radius: 5px;
			}
			
			.SLs {
				font-size: 18px;
			}
			
			.Red {
				color: #e43926;
			}
		</style>
	</head>

	<body class="gray-bg">
		<div class="wrapper wrapper-content animated fadeInRight">
			<div class="row" style="margin-bottom: 20px;">
				<div class="col-sm-12 LIST_ Tops" style="margin:0 15px ;width: 98.2%;">
					<div class="col-md-2 " style="text-align: center; font-size: 20px;">
						<span>年度诉求</span>
					</div>
					<div class="col-md-10 ">
						<ul class="Nums_ul">
							<li>
								<span class="">受理总量: <span class="zslcount Red"></span></span>
							</li>
							<li>
								<span>未转交数: <span class="wjbcount Red"></span></span>
							</li>
							<li>
								<span>正在办理: <span class='blzcount Red'></span></span>
							</li>
							<li>
								<span>办理完结: <span class="yblcount Red"></span></span>
							</li>
						</ul>
					</div>
				</div>

			</div>
			<div class="row" style="margin-bottom: 20px;">
				<div class="col-sm-12 LIST_ Tops" style="margin:0 15px ;width: 98.2%;">
					<div class="col-md-2 " style="text-align: center; font-size: 20px;">
						<span>今日受理</span>
					</div>
					<div class="col-md-10 ">
						<ul class="Nums_ul  SLs">

						</ul>
					</div>
				</div>

			</div>
			<div class="row" style="margin-bottom: 20px;">
				<div class="col-sm-4 LIST_">
					<div class="left_box rows num_box">
						<div class="Announcement_box" style="width: 100%;">
							<div class="Announcement_title clearfix">
								<span style="padding-left: 25px;">当日话务统计</span>
							</div>
							<div class="Announcement_common">
								<ul style="padding: 0;" class="Ann">
									<li>
										<div class="new_title clearfix">
											<h1 class=" s-14">
											<span >总呼入量：<span class="Colors"></span></span>
											</h1>
										</div>
									</li>
									<li class="BackC">
										<div class="new_title clearfix">
											<h1 class=" s-14">
											<span>总接通量：<span  class="Colors"></span></span>
											</h1>
										</div>
									</li>
									<li>
										<div class="new_title clearfix">
											<h1 class=" s-14">
											<span>接通率：<span  class="Colors"></span></span>
											</h1>
										</div>
									</li>
									<li class="BackC">
										<div class="new_title clearfix">
											<h1 class=" s-14">
											<span>总呼出量：<span  class="Colors"></span></span>
											</h1>
										</div>
									</li>

								</ul>
							</div>
						</div>
					</div>
				</div>
				<div class="col-sm-4 LISTS " style="width: 40%;display: none;">
					<div class="ibox float-e-margins mt">
						<div class="ibox-content">
							<div class="flot-chart">
								<div class="flot-chart-content" id="flot-pie-chart" style="height: 295px;width: 100%;"></div>
							</div>
						</div>
					</div>
				</div>
				<div class="col-sm-4 LIST_ ">
					<div class="left_box rows num_box">
						<div style="width: 100%;">
							<div class=" clear">
								<div class="widgets  p-xl  ss" id="hx" style="height: 300px;">
								</div>

							</div>

						</div>
					</div>
				</div>

			</div>
			<div class="row LISTS" style="display: none;">
				<div class="col-sm-12">
					<div class="ibox-content">
						<div class="ibox float-e-margins">
							<div class="ibox-title border_top padding-left-min">
							</div>
							<div style="width: 100%;">
								<div class="flot-chart-content" id="flot-line-chart" style='height: 400px;'></div>
							</div>
							<input type="hidden" id="RoleCode" />
						</div>
					</div>
				</div>
			</div>
		</div>

		<script src="../js/content.min.js?v=1.0.0"></script>
		<script src="../js/echarts.common.min.js"></script>
		<script src="https://img.hcharts.cn/highcharts/highcharts.js"></script>
		<script src="https://img.hcharts.cn/highcharts-plugins/highcharts-zh_CN.js"></script>
		<script>
			var inval;
			var xArr = [] //柱形图;
			var yArr = [] //柱形图;
			var BArr = [] //饼状图
			//数组

			$(document).ready(function() {
				teltotal()
				DL()
				if(inval) {
					clearInterval(inval);
				}
				//				inval = setInterval(function() {
				//					teltotal();
				//					telhour();
				//					telday();
				//				}, huayi.config.indextime);
			})

			if($.cookie("token") == null) {
				window.location.href = "login.html";
			}

			function DL() {
				$.getJSON(huayi.config.callcenter_url + 'UserAccount/GetNowUser', {
					"token": $.cookie("token")
				}, function(result) {
					if(result.state.toLowerCase() == "success") {

						$("#RoleCode").val(result.data.user.F_RoleCode);

						if(result.data.user.F_RoleCode == "WLDW") { //改为除网络单位看不到，其他都能看到
							$(".LISTS").hide();
							$(".LIST_").addClass("Widths")
						} else {
							$(".LISTS").show();
						}

					}
				})
			}

			function teltotal() {
				$.getJSON(huayi.config.callcenter_url + 'DataAnalysis/GetTelReport', {
					"token": $.cookie("token")
				}, function(result) {
					if(result.state.toLowerCase() == "success") {
						//办理量
						$(".zslcount").text(result.data.ComplexReport[0].zslcount);
						$(".wjbcount").text(result.data.ComplexReport[0].wjbcount);
						$(".blzcount").text(result.data.ComplexReport[0].blzcount);
						$(".yblcount").text(result.data.ComplexReport[0].yblcount);
						//今日受理
						for(var i = 0; i < result.data.ComplexReport1.length; i++) {
							$('<li>' +
								'<span>' + result.data.ComplexReport1[i].type + '： <span class="Red">' + result.data.ComplexReport1[i].count + '</span></span>' +
								'</li>').appendTo(".SLs")
						}
						//当日话务量
						$(".new_title").eq(0).find("span").eq(1).text(result.data.ComplexReport2[0].hrcount);
						$(".new_title").eq(1).find("span").eq(1).text(result.data.ComplexReport2[0].jtcount);
						//接通率判断
						var jt;
						if(result.data.ComplexReport2[0].jtrate == null) {
							jt = "0%";
						} else {
							jt = result.data.ComplexReport2[0].jtrate;
						}
						$(".new_title").eq(2).find("span").eq(1).text(jt);
						$(".new_title").eq(3).find("span").eq(1).text(result.data.ComplexReport2[0].hccount);
						//坐席排行榜
						for(var i = 0; i < result.data.ComplexReport3.length; i++) {
							xArr.push(result.data.ComplexReport3[i].name);
							yArr.push(result.data.ComplexReport3[i].con);
						}
						option2.series.data = yArr;
						option2.xAxis.categories = xArr;
						var chart2 = new Highcharts.Chart('flot-pie-chart', option2);

						//每小时话务量
						//图3
						var option3 = {

							title: {
								text: '每小时话务量',
								x: -20
							},
							xAxis: {
								labels: {
									style: {
										color: '#19a0f5', //颜色
										fontSize: '12px' //字体
									}
								},
								categories: ['00时','01时', '02时', '03时', '04时', '05时', '06时', '07时', '08时', '09时', '10时', '11时', '12时', '13时', '14时', '15时', '16时', '17时', '18时',
									'19时', '20时', '21时', '22时', '23时', 
								]
							},
							yAxis: {
								title: {
									text: '单位(次/时)',
									rotation: -90,
									y: -150,
									style: {
										color: '#19a0f5', //颜色
										fontSize: '14px' //字体
									}
								},
								labels: {
									style: {
										color: '#19a0f5', //颜色
										fontSize: '14px' //字体
									}
								},
								plotLines: [{
									value: 0,
									width: 1,
									color: '#808080'
								}]
							},
							tooltip: {
								valueSuffix: '次'
							},
							credits: {
								enabled: false
							},
							series: [{
								name: '呼入次数',
								data: JSON.parse(result.data.ComplexReport5[0].hrcounts.replace(/\"/g, "")),
								color: '#ffaaac'
							}, {
								name: '接听次数',
								data: JSON.parse(result.data.ComplexReport5[0].jtcounts.replace(/\"/g, "")),
								color: '#d8e7ef'
							}, {
								name: '呼出通话次数',
								data: JSON.parse(result.data.ComplexReport5[0].hccounts.replace(/\"/g, "")),
								color: '#d8e7ef'
							}, {
								name: '通话次数',
								data: JSON.parse(result.data.ComplexReport5[0].thcounts.replace(/\"/g, "")),
								color: '#d8e7ef'
							}]

						};
						var chart3 = new Highcharts.Chart('flot-line-chart', option3);
						//饼状图
						var option = {
							title: {
								text: '接听效率',
								left: 'center'
							},
							tooltip: {
								text: '接听效率',
								formatter: "{a} <br/>{b} : {c} ({d}%)"
							},
							legend: {
								 orient: 'vertical',
								// top: 'middle',

								 x: 'left',
								 left:25,
								 top:80,
								data: ['5秒以下', '5-10秒', '10-15秒', '15秒以上']
							},
							series: [{
								type: 'pie',
								name: '接听效率',
								radius: '65%',
								center: ['50%', '50%'],
								selectedMode: 'single',
								data: [

									{
										 formatter: '{a|{a}}{abg|}\n{hr|}\n  {b|{b}：}{c}  {per|{d}%}  ',
										value:result.data.ComplexReport4[0].jt1count ,
										name: '5秒以下',
										label:{
											 normal:{
											 	formatter: "{b}: {c} ({d}%)"
											 }
										}
									},
									{
										value: result.data.ComplexReport4[0].jt2count,
										name: '5-10秒',
										label:{
											 normal:{
											 	formatter: "{b}: {c} ({d}%)"
											 }
										}
									},
									{
										value:result.data.ComplexReport4[0].jt3count,
										name: '10-15秒',
										label:{
											 normal:{
											 	formatter: "{b}: {c} ({d}%)"
											 }
										}
									},
									{
										value:  result.data.ComplexReport4[0].jt4count,
										name: '15秒以上',
										label:{
											 normal:{
											 	formatter: "{b}: {c} ({d}%)"
											 }
										}
									}
								],
								itemStyle: {
									emphasis: {
										shadowBlur: 10,
										shadowOffsetX: 0,
										shadowColor: 'rgba(0, 0, 0, 0.5)'
									}
								}
							}]
						};
//						option4.series[0].data = BArr;
//						var chart4 = new Highcharts.Chart('hx', option4);
						 echartsPie = echarts.init(document.getElementById('hx'));
						  echartsPie.setOption(option);  
					}
				})
			}
			//图2
			//坐席接听排行榜
			var option2 = {

				chart: {
					type: 'column'
				},
				credits: {
					enabled: false // 禁用版权信息
				},
				exporting: {
					enabled: false
				},
				legend: {
					enabled: false
				},
				title: {
					text: '坐席接听排行榜'
				},
				xAxis: {
					categories: xArr,
					crosshair: true
				},
				yAxis: {
					min: 0,
					title: {
						text: '单位/次'
					}
				},
				tooltip: {
					headerFormat: '<span style="font-size:10px">{point.key}</span><table>',
					pointFormat: '<tr><td style="color:{series.color};padding:0">{series.name}: </td>' +
						'<td style="padding:0"><b>{point.y} </b></td></tr>',
					footerFormat: '</table>',
					shared: true,
					useHTML: true
				},
				series: [{
					name: '单位/次',
					data: yArr
				}]
			};

			//图4
			var option4 = {
				chart: {
					plotBackgroundColor: null,
					plotBorderWidth: null,
					plotShadow: false
				},
				credits: {
					enabled: false // 禁用版权信息
				},
				title: {
					text: '接听效率'
				},
				legend: {
					layout: 'vertical',
					align: 'left',
					verticalAlign: 'middle',
					labelFormatter: function() {
						return '<b>' + this.name + '</b>: ' +
							Highcharts.numberFormat(this.y, 0, ',');
					}
				},
				tooltip: {
					headerFormat: '{series.name}<br>',
					pointFormat: '{point.name}: <b>{point.y}</b>'
				},
				plotOptions: {
					pie: {
						allowPointSelect: true,
						cursor: 'pointer',
						dataLabels: {
							enabled: false
						},
						showInLegend: true
					}
				},
				series: [{
					type: 'pie',
					name: '接听效率',

				}]
			};
		</script>

	</body>

</html>