禅道

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/Question/QuestionnaireController.cs

@@ -32,7 +32,7 @@ namespace CallCenterApi.Interface.Controllers.Question
             string sql = "";
             if (!string.IsNullOrWhiteSpace(filter.Key))
             {
-                sql += $" and (F_Title like '%{ filter.Key.Trim()}%' or F_Remark like '%{ filter.Key.Trim()}%') ";
+                sql += $" and F_Title like '%{ filter.Key.Trim()}%'";
             }
             var recordCount = 0;
             var dt = BLL.PagerBLL.GetListPager(

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/callout/PagerAnswerWXController.cs

@@ -0,0 +1,263 @@
+using CallCenter.Utility;
+using CallCenterApi.Interface.Controllers.Base;
+using CallCenterApi.Interface.Models.Dto;
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Text;
+using System.Web;
+using System.Web.Mvc;
+
+namespace CallCenterApi.Interface.Controllers.callout
+{
+    public class PagerAnswerWXController : BaseController
+    {
+        private readonly BLL.T_Call_OutTask otBLL = new BLL.T_Call_OutTask();
+        private readonly BLL.T_Call_OutTaskTelNum otnBLL = new BLL.T_Call_OutTaskTelNum();
+        private readonly BLL.T_Call_OutAnswers ansBLL = new BLL.T_Call_OutAnswers();
+        private readonly BLL.T_Ask_Question questionBLL = new BLL.T_Ask_Question();
+        private readonly BLL.T_Ask_PagerInfo pagerInfoBLL = new BLL.T_Ask_PagerInfo();
+        private readonly BLL.T_Ask_QuestionItems questionItemBLL = new BLL.T_Ask_QuestionItems();
+        #region 获取微信提交的问卷列表
+        public ActionResult GetWJList(string key, string sdate, string edate, int pagesize = 10, int pageindex = 1)
+        {
+            StringBuilder sb = new StringBuilder();
+            #region
+            sb.Append(" and F_DeleteFlag=0 ");
+            if (!string.IsNullOrWhiteSpace(key))
+            {
+                sb.Append(" and (F_CusName like '%" + key.Trim() + "%' or F_Phone like '%" + key.Trim() + "%' or F_TelPhone like '%" + key.Trim() + "%')");
+            }
+            if (!string.IsNullOrWhiteSpace(sdate))
+                sb.Append(" and DATEDIFF(day,F_CreateTime,'" + sdate.Trim() + "')<=0");
+            if (!string.IsNullOrWhiteSpace(edate))
+                sb.Append(" and DATEDIFF(day,F_CreateTime,'" + edate.Trim() + "')>=0");
+            #endregion
+            var recordCount = 0;
+            var dt = BLL.PagerBLL.GetListPager(
+                    "T_Call_OutTelNumWX",
+                    "F_Id",
+                    "*",
+                    sb.ToString(),
+                    "ORDER BY F_Id desc",
+                    pagesize,
+                    pageindex,
+                    true,
+                    out recordCount);
+
+            var obj = new
+            {
+                rows = dt,
+                total = recordCount
+            };
+            return Content(obj.ToJson());
+        }
+
+        #endregion
+
+        #region 获取微信提交的问卷详情
+      
+        #endregion
+
+        #region 微信端提交问卷
+        ///// <summary>
+        ///// 微信端提交问卷
+        ///// </summary>
+        ///// <param name="telphone"></param>
+        ///// <param name="openid"></param>
+        ///// <param name="ans"></param>
+        ///// <param name="name"></param>
+        ///// <param name="phone"></param>
+        ///// <param name="countryid"></param>
+        ///// <param name="address"></param>
+        ///// <returns></returns>
+        //public bool AnswersWX(string telphone, string openid, string[] ans,
+        //    string name, string phone, string countryid, string address, Model.T_Sys_Users users)
+        //{
+        //    int cc = 0; int telid = 0; string dateflag = DateTime.Now.ToString("yyyyMMddHHmmssfff");
+        //    if (!string.IsNullOrWhiteSpace(telphone))
+        //    {
+        //        var otnModel = new Model.T_Call_OutTelNumWX();
+        //        #region 添加问卷提交
+        //        otnModel.F_TelPhone = telphone;
+        //        otnModel.F_Phone = phone;
+        //        otnModel.F_CusName = name;
+        //        if (!string.IsNullOrWhiteSpace(countryid.Trim()))
+        //        {
+        //            otnModel.F_CountryId = int.Parse(countryid.Trim());
+        //            var countryconfig = new BLL.T_Sys_DictionaryValue().GetModel(otnModel.F_CountryId.Value);
+        //            if (countryconfig != null)
+        //                otnModel.F_Country = countryconfig.F_Name;
+        //        }
+        //        otnModel.F_Address = address;
+        //        otnModel.F_Openid = openid;
+        //        otnModel.F_PagerId = int.Parse(Configs.GetValue("WXPagerID")); ;
+        //        otnModel.F_DeleteFlag = 0;
+
+        //        otnModel.F_CusID = 0;
+        //        otnModel.F_CreateTime = DateTime.Now;
+        //        telid = otnwxBLL.Add(otnModel);
+        //        #endregion
+        //        //微信端提交的问卷不做保存客户档案记录
+        //        //int cusid = saveCus(otnModel.F_Phone, name, phone, countryid, address);
+
+        //        #region 保存答案
+        //        var ansModel = new Model.T_Call_OutAnswersWX();
+        //        string askqids = "";
+        //        string ansids = "";
+        //        if (ans != null)
+        //        {
+        //            ansModel.F_PagerID = otnModel.F_PagerId;
+        //            ansModel.F_CusID = 0;
+        //            ansModel.F_CusTelID = telid;
+        //            if (users != null)
+        //            {
+        //                ansModel.F_OptBy = users.F_Id;
+        //                ansModel.F_OptByOpenid = users.F_OpenId;
+        //            }
+        //            ansModel.F_OptOn = DateTime.Now;
+        //            ansModel.F_Expand1 = countryid.ToString();
+        //            ansModel.F_Expand3 = dateflag;
+        //            #region 循环保存
+        //            foreach (var item in ans)
+        //            {
+        //                var nn = 0;
+        //                var ii = item.Split('_');
+        //                ansModel.F_QID = int.Parse(ii[0]);
+
+        //                askqids += ii[0] + ",";
+        //                ansids += ii[1] + ",";
+
+        //                if (ii[1].IndexOf('|') > 0)
+        //                {
+        //                    var iii = ii[1].Trim('|').Split('|');
+        //                    var iia = ii[2].Trim('|').Split('|');
+        //                    for (int i = 0; i < iii.Length; i++)
+        //                    {
+        //                        ansModel.F_QIID = int.Parse(iii[i]);
+        //                        ansModel.F_Answer = iia[i];
+        //                        if (answxBLL.Add(ansModel) > 0)
+        //                            nn++;
+        //                    }
+        //                    if (nn == iii.Length)
+        //                        cc++;
+        //                }
+        //                else
+        //                {
+        //                    ansModel.F_QIID = int.Parse(ii[1]);
+        //                    ansModel.F_Answer = ii[2];
+        //                    if (answxBLL.Add(ansModel) > 0)
+        //                        cc++;
+        //                }
+        //            }
+        //            #endregion
+
+        //            #endregion
+        //            #region  保存日志
+
+        //            otnModel.F_AskRes = askqids;
+        //            otnModel.F_AskInfo = ansids;
+        //            otnwxBLL.Update(otnModel);
+
+        //            planrecord(otnModel);
+        //            #endregion
+        //        }
+        //    }
+        //    if (ans != null)
+        //    {
+        //        if (cc == ans.Length)
+        //        {
+        //            return true;
+        //        }
+        //        else
+        //        {
+        //            answxBLL.DeleteByTelid(telid, dateflag);
+        //            //return Error("问卷提交失败！");
+        //            return false;
+        //        }
+        //    }
+        //    else
+        //    {
+        //        return false;
+        //        //return Error("没有问卷答案提交");
+        //    }
+        //}
+        #endregion
+
+        #region 工单关联问卷多选题的内容
+        public ActionResult GetSel(int telid)
+        {
+            if (telid <= 0)
+                return Error("参数不正确");
+            var model = otnBLL.GetModel(telid);
+
+            var paperid = 0;
+            if (model != null)
+            {
+                var anslist = ansBLL.GetModelList(" F_TaskID=" + model.F_TaskId.Value + " and F_CusTelID=" + telid + " ");
+                var tmodel = otBLL.GetModel(model.F_TaskId.Value);
+                if (tmodel != null)
+                {
+                    paperid = tmodel.F_PagerID.Value;
+                    #region 获取多选题目以及答案
+                    var qlist = questionBLL.GetModelList(" F_DeleteFlag=0 and F_QuestionId in (select F_QuestionId from T_Ask_PagerItems where F_PagerId=" + paperid + ") order by F_QuestionId ");
+
+                    var newmodel = new
+                    {
+                        cusname = model.F_CusName,
+                        telphone = model.F_Phone,
+                        cusphone = model.ExpandVchField2,
+                        countryid = model.ExpandIntField1,
+                        country = model.ExpandVchField4,
+                        address = model.ExpandVchField3,
+                        queslist = qlist.Where(t => t.F_Type == 3).Select(q => {
+                            //获取多选题目以及答案
+                            var answers = "";
+                            var qalist = anslist.Where(al => al.F_QID.Value == q.F_QuestionId).ToList<Model.T_Call_OutAnswers>();
+                            if (qalist.Count > 0)
+                            {
+                                foreach (var item in qalist)
+                                {
+                                    answers += item.F_Answer + "；";
+                                }
+                            }
+                            return new
+                            {
+                                questitle = q.F_Title,
+                                quesanswers = answers.Trim('；') + "。",
+                            };
+                        }),
+                        textlist = qlist.Where(t => t.F_Type == 1).Select(t => {
+                            //获取问答题以及答案
+                            var answers = "";
+                            var qalist = anslist.Where(al => al.F_QID.Value == t.F_QuestionId).ToList<Model.T_Call_OutAnswers>();
+                            if (qalist.Count > 0)
+                            {
+                                foreach (var item in qalist)
+                                {
+                                    answers += item.F_Answer + "；";
+                                }
+                            }
+                            return new
+                            {
+                                questitle = t.F_Title,
+                                quesanswers = answers.Trim('；') + "。",
+                            };
+                        })
+                    };
+                    #endregion
+
+                    return Success("获取多选题及答案成功", newmodel);
+                }
+            }
+            return Error("获取多选题及答案失败");
+        }
+
+      
+        #endregion
+
+        #region 记录日志
+
+        #endregion
+    }
+}

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/BusinessController.cs

@@ -737,7 +737,7 @@ namespace CallCenterApi.Interface.Controllers.report
             Model.T_Sys_UserAccount userModel = new BLL.T_Sys_UserAccount().GetModel(userId);
 
             //原因
-            int type = RequestString.GetInt("type", 0);
+            string type = RequestString.GetQueryString("type");
             //产品类别
             int producttype = RequestString.GetInt("producttype", 0);
             //大区
@@ -752,9 +752,9 @@ namespace CallCenterApi.Interface.Controllers.report
             {
                 where += " and F_GroupCode = '" + userModel.groupcode + "' ";
             }
-            if (type != 0)
+            if (type.Trim() != "" && type != "undefined")
             {
-                where += " and F_Type = '" + type + "' ";
+                where += " and F_Typeof = '" + type + "' ";
             }
             if (producttype != 0)
             {

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/TotalCallController.cs

@@ -241,6 +241,10 @@ namespace CallCenterApi.Interface.Controllers.report
         //获取图形数据
         public ActionResult GetChartData(string years, string dpt)
         {
+            int userId = CurrentUser.UserData.F_UserId;
+            Model.T_Sys_UserAccount userModel = new BLL.T_Sys_UserAccount().GetModel(userId);
+            if (userModel!=null )
+            dpt = userModel.groupcode;
             if (Request.IsAuthenticated)
             {
                 string[] arr=new string[12];

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/report/ZuoXiWorkTotalController.cs

@@ -97,7 +97,7 @@ namespace CallCenterApi.Interface.Controllers.report
             DataColumn dc24 = new DataColumn("平均每天休息时长");
             DataColumn dc25 = new DataColumn("置忙平均休息分钟数");
            // DataColumn dc26 = new DataColumn("质检平均成绩");
-
+        
             dtNew.Columns.Add(dc2);
             dtNew.Columns.Add(dc3);
             dtNew.Columns.Add(dc4);
@@ -197,9 +197,10 @@ namespace CallCenterApi.Interface.Controllers.report
                         }
 
                         DataTable dtTrunk = DbHelperSQL.Query("select COUNT(*) as ct,SUM(DATEDIFF(Second,timewantagent,timeconnected)) as dd from rep_trunk_call_in where AgentID='" + dt.Rows[i]["F_UserCode"].ToString() + "' " + strsql).Tables[0];
-                        DataTable dtcall = DbHelperSQL.Query("select COUNT(*) as ct,(select COUNT(*) from T_Call_CallRecords  WITH(NOLOCK) where CallState=1 and CallType=0 and  UserCode='" + dt.Rows[i]["F_UserCode"].ToString() + "' " + strsqlcall + ") as jt from T_Call_CallRecords where CallType=0 and UserCode='" + dt.Rows[i]["F_UserCode"].ToString() + "' " + strsqlcall).Tables[0];
+                        DataTable dtcall = DbHelperSQL.Query("select COUNT(*) as ct,(select COUNT(*) from T_Call_CallRecords  WITH(NOLOCK) where CallState=1 and CallType=0 and  UserCode='" + dt.Rows[i]["F_UserCode"].ToString() + "' " + strsqlcall + ") as jt from T_Call_CallRecords where CallType=0 and UserCode='" + dt.Rows[i]["F_UserCode"].ToString() + "' " + strsqlcall ).Tables[0];
+                    DataTable dthtk = DbHelperSQL.Query("(select COUNT(*) as ht from T_Call_CallRecords WITH(NOLOCK) where DealType = 5 and  UserCode = '" + dt.Rows[i]["F_UserCode"].ToString() + "' " + strsqlcall + ")  ").Tables[0];
 
-                        if (dtcall != null && dtcall.Rows.Count > 0)
+                    if (dtcall != null && dtcall.Rows.Count > 0)
                         {
                             if (dtcall.Rows[0]["ct"].ToString() != "")
                             {
@@ -226,7 +227,15 @@ namespace CallCenterApi.Interface.Controllers.report
                                 itrunkpjsc = 0;
                             }
                         }
-                        itrunkhs = itrunkct - itrunkjj;
+                    if (dthtk.Rows[0]["ht"].ToString() != "")
+                    {
+                        itrunkhs = int.Parse(dthtk.Rows[0]["ht"].ToString());
+                    }
+                    else
+                    {
+                        itrunkhs = 0;
+                    }
+                   
                         if (itrunkct != 0)
                         {
                             itrunkjtl = itrunkjj / double.Parse(itrunkct.ToString());

codegit/CallCenterApi/CallCenterApi.Interface/CallCenterApi.Interface/Controllers/tel/CallrecordsController.cs

@@ -39,23 +39,22 @@ namespace CallCenterApi.Interface.Controllers.tel
             string strpagesize = RequestString.GetQueryString("pagesize");
             int pagesize = 10;
 
-            
 
+            if (!string.IsNullOrEmpty(userModel.groupcode))
+            {
+                sql += " and groupcode = '" + userModel.groupcode + "' ";
+            }
             if (usercode != null && usercode.Trim() != "")
             {
                 sql += " and UserCode='" + usercode + "'";
             }
             else
             {
-                if (ro.F_RoleCode == "XTGLY" )
+                if (ro.F_RoleCode != "XTGLY" )
                 {
-                    if (!string.IsNullOrEmpty(userModel.groupcode))
-                    {
-                        sql += " and groupcode = '" + userModel.groupcode + "' ";
-                    }
+                    sql += " and UserCode='" + userModel.F_UserCode + "'";
                 }
-                else 
-                sql += " and UserCode='" + userModel.F_UserCode  + "'";
+                   
             }
             if (dept != null && dept.Trim() != "")
             {