工单流程修改

CallCenterWeb.UI/WorkOrder/AddWorkOrder.html

@@ -147,6 +147,10 @@
 			.complainDiv2{
 				display: none;
 			}
+			.order_work,
+			.order_work1{
+				display: none;
+			}
 		</style>
 	</head>
 
@@ -162,27 +166,40 @@
 		</div>
 		<div class="clearfix wrapper wrapper-content animated fadeInRight">
 			<div class="common">
-				<table class="customerService">
+				<table class="customerService order_work">
                     <tbody>
                         <tr>
-                            <th>姓名:</th>
+                            <th>客户姓名:</th>
                             <td>
                                 <div class="form-group">
                                     <input type="text" class="form-control" id="name" />
                                 </div>
                             </td>
-                            <th>电话:</th>
+                            <th>客户电话:</th>
                             <td>
                                 <div class="form-group">
                                     <input type="text" class="form-control" id="tel" />
                                 </div>
                             </td>
+                             <th>营业厅名称:</th>
+                            <td>
+                                <div class="time-box">
+                                    <i class="tub fa fa-caret-down areaDown" style="color: #676b6d;"></i>
+                                    <input class="form-control" type="text" id="typeclass" readonly="readonly">
+                                    <input type="text" class="inps2">
+                                    <input type="text" class="inps3">
+                                    <input type="hidden" id="typeclassId" />
+                                    <div class="addTree1 treeList1">
+                                        <ul id="TreeDemo1" class="ztree"></ul>
+                                    </div>
+                                </div>
+                            </td>
                         </tr>
                         <tr>
-                            <th>工单来源:</th>
+                            <th>客户类型:</th>
                             <td>
                                 <div class="form-group">
-                                    <select name="" class="form-control" id="DicValueList"></select>
+                                    <select name="" class="form-control" id="productType"></select>
                                 </div>
                             </td>
                             <th>工单类型:</th>
@@ -191,13 +208,7 @@
                                     <select name="" class="form-control orderType"></select>
                                 </div>
                             </td>
-                        	<th class="complainDiv2 snRmove">咨询类型:</th>
-                            <td class="complainDiv2 snRmove">
-                                <div class="form-group">
-                                    <select name="" class="form-control complaintType2"></select>
-                                </div>
-                            </td>
-                            <th class="complainDiv">投诉类型:</th>
+                            <th class="complainDiv">定责:</th>
                             <td class="complainDiv">
                                 <div class="form-group">
                                     <select name="" class="form-control complaintType1"></select>
@@ -206,104 +217,68 @@
                             
                         </tr>
                         <tr>
-                            <th>产品名称:</th>
+                        	<th>派单类型:</th>
                             <td>
                                 <div class="form-group">
-                                    <input type="text" class="form-control" id="productname" />
-                                </div>
-                            </td>
-                            <th>产品类别:</th>
-                            <td style="position: relative;">
-                                <div class="form-group">
-                                    <select name="" class="form-control productType" id="productType"></select>
+                                    <select name="" class="form-control" id="complaintType2"></select>
                                 </div>
                             </td>
-                            <th>生产批号:</th>
+                             <th>处理人姓名:</th>
                             <td>
                                 <div class="form-group">
-                                    <input type="text" class="form-control" id="batchNumber" />
+                                    <input type="text" class="form-control" id="dealing" />
                                 </div>
                             </td>
-
-                            <th>购买地址:</th>
+                             <th>处理人电话:</th>
                             <td>
                                 <div class="form-group">
-                                    <input type="text" class="form-control" id="buyAddress" />
+                                    <input type="text" class="form-control" id="dealingtel" />
                                 </div>
                             </td>
                         </tr>
                         <tr>
-                            <th class="snRmove">生产日期:</th>
-                            <td style="position: relative;" class="snRmove">
-                                <div class="time-box form-group">
-                                    <i class="tub fa fa-calendar"></i>
-                                    <input autocomplete="off" class="form-control search_time " id="productDate" type="text" placeholder="请选择时间">
-                                </div>
-                            </td>
-                            <th>购买日期:</th>
-                            <td style="position: relative;">
-                                <div class="time-box form-group">
-                                    <i class="tub fa fa-calendar"></i>
-                                    <input autocomplete="off" class="form-control search_time buyDate" type="text" placeholder="请选择时间">
-                                </div>
-                            </td>
-                            <th><span id="usedate">食用日期:</span></th>
-                            <td style="position: relative;">
-                                <div class="time-box form-group">
-                                    <i class="tub fa fa-calendar"></i>
-                                    <input class="form-control search_time userDate" type="text" placeholder="请选择时间" autocomplete="off">
-                                </div>
-                            </td>
-                            <th class="snRmove">样品寄回:</th>
-                            <td style="position: relative;" class="snRmove">
-                                <label><input type="radio" name="sendBack" id="sendBack" value="0" checked="checked" />否</label>
-                                <label><input type="radio" name="sendBack" id="sendBack" value="1" />是</label>
+                            <th>描述内容:</th>
+                            <td colspan="7">
+                                <textarea name="" rows="5" cols="" placeholder="" id="content"></textarea>
                             </td>
                         </tr>
                         <tr>
-                            <th>区域:</th>
-                            <td style="position: relative;">
-                                <div class="form-group">
-                                    <input type="text" class="form-control" id="areaInps" />
-                                </div>
+                            <th>回复内容:</th>
+                            <td colspan="7">
+                                <textarea name="" rows="5" cols="" placeholder="" id="replycontent"></textarea>
                             </td>
-                            <th>省市:</th>
-                            <td>
-                                <div class="time-box">
-                                    <i class="tub fa fa-caret-down areaDown" style="color: #676b6d;"></i>
-                                    <input class="form-control" type="text" id="typeclass" readonly="readonly">
-                                    <input type="text" class="inps2">
-                                    <input type="text" class="inps3">
-                                    <input type="hidden" id="typeclassId" />
-                                    <div class="addTree1 treeList1">
-                                        <ul id="TreeDemo1" class="ztree"></ul>
-                                    </div>
-                                </div>
+                        </tr>
+                        <tr>
+                            <th>备注:</th>
+                            <td colspan="7">
+                                <textarea name="" rows="5" cols="" placeholder="" id="remark"></textarea>
                             </td>
-                           	<th class="snRmove">区县:</th>
-                            <td style="position: relative;" class="snRmove">
-                                <div class="form-group">
-                                    <input type="text" class="form-control" id="county" />
-                                </div>
+                        </tr>
+                        <tr>
+                            <td colspan="8" style="text-align: center;">
+                                <button class="btns customerSubmit">保&nbsp;存</button>
                             </td>
                         </tr>
+                    </tbody>
+				</table>
+				<table class="customerService order_work1">
+                    <tbody>
                         <tr>
-                        	<th><span id="vipid">客诉专员:</span></th>
+                            <th>客户姓名:</th>
                             <td>
                                 <div class="form-group">
-                                    <select name="" class="form-control dkRmove" id="vipName"></select>
-                                    <input type="text" class="form-control snRmove" id="vipNameDK"/>
+                                    <input type="text" class="form-control" id="name" />
                                 </div>
                             </td>
-                            <th><span id="vipphone">专员电话:</span></th>
-                            <td  style="position: relative;">
+                            <th>客户电话:</th>
+                            <td>
                                 <div class="form-group">
-                                    <input type="text" class="form-control" id="vipTel" />
+                                    <input type="text" class="form-control" id="tel" />
                                 </div>
                             </td>
                         </tr>
                         <tr>
-                            <th>投诉事件描述:</th>
+                            <th>事件描述:</th>
                             <td colspan="7">
                                 <textarea name="" rows="5" cols="" placeholder="" id="content"></textarea>
                             </td>

CallCenterWeb.UI/WorkOrder/WorkOrderDispose.html

@@ -141,7 +141,6 @@
 				width: 150px !important;
 				position: absolute;
 				left: 0;
-				height: 40px;
 				background: #F3F3F4;
 				border-right: 1px solid #DDDDDD;
 			}
@@ -177,21 +176,21 @@
 				<div class="th-bar clearfix">
 					<div class="pull-left">
 						<div class="form-inline">
-							<div class="form-group">
+							<!--<div class="form-group">
 								<select class="form-control selectpicker" id="orderSource" data-live-search="true">
 									<option value="">请选择工单来源</option>
 								</select>
-							</div>
+							</div>-->
 							<div class="form-group">
 								<select class="form-control selectpicker" id="orderType" data-live-search="true">
 									<option value="">请选择工单类型</option>
 								</select>
 							</div>
-							<div class="form-group">
+							<!--<div class="form-group">
 								<select class="form-control selectpicker" id="productTypeFilt" data-live-search="true">
 									<option value="">请选择产品类别</option>
 								</select>
-							</div>
+							</div>-->
 							
 							<!--<div class="time-box form-group">
 								<i class="tub fa fa-caret-down down" style="color: #676b6d;"></i>
@@ -211,7 +210,7 @@
 								<input class="form-control search_time" type="text" id="greetingTimes" placeholder="请选择时间">
 							</div>
 							<div class="time-box form-group">
-								<input class="form-control" type="text" id="cityName" placeholder="请输入城市">
+								<input class="form-control" type="text" id="cityName" placeholder="请输入营业厅名称">
 							</div>
 							<div class="time-box form-group">
 								<input class="form-control" type="text" id="keyWord" placeholder="请输入关键字">
@@ -231,23 +230,22 @@
 				</div>
 			</div>
 
-			<div style="width: 100%;padding: 10px;" id="ce" class="customerService">
-				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
+			<!--<div style="width: 100%;padding: 10px;" id="ce" class="customerService">-->
+			<div style="width: 100%;padding: 10px;" id="ce">
+				<table id="workorderlist" class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
 					<thead>
-						<tr style="position: relative;">
+						<tr>
 							<th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
+							<th data-field="F_CreateUser" data-align="center">创建人</th>
 							<th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
-							<th data-field="F_Area"  data-formatter="characterFive" data-align="center" >区域</th>
-							<th data-field="F_Province"  data-formatter="characterFive" data-align="center">省</th>
-							<th data-field="F_City"  data-formatter="characterFive" data-align="center">市</th>
 							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
-							<th data-field="F_CusName"  data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
+							<th data-field="F_CusName"  data-formatter="characterFive" data-align="center" data-class="E73">客户姓名</th>
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
-							<th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
-							<th data-field="F_ProductName" data-formatter="characterFive" data-align="center">产品名称</th>
-							<th data-field="F_BatchNumber" data-align="center">生产批号</th>
-							<th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
+							<th data-field="F_Typeof" data-align="center">工单类型</th>
+							<th data-field="F_Definition" data-align="center">营业厅名称</th>
+							<th data-field="F_Dealing" data-align="center">处理人</th>
+							<th data-field="" data-align="center">录音</th>
 							<th data-field="F_WorkOrderId" data-formatter="Appoint" data-align="center">操作</th>
 						</tr>
 					</thead>
@@ -260,17 +258,15 @@
 						<tr>
 							<th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
 							<th data-field="F_CreateTime" data-align="center">创建时间</th>
+							<th data-field="F_CreateUser" data-align="center">创建人</th>
 							<th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
-							<th data-field="F_Area" data-formatter="characterFive" data-align="center">区域</th>
-							<th data-field="F_Province" data-formatter="characterFive" data-align="center">省</th>
-							<th data-field="F_City" data-formatter="characterFive" data-align="center">市</th>
 							<th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
-							<th data-field="F_CusName" data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
+							<th data-field="F_CusName"  data-formatter="characterFive" data-align="center" data-class="E73">客户姓名</th>
 							<th data-field="F_CusPhone" data-align="center">客户电话</th>
-							<th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
-							<th data-field="F_ProductName" data-formatter="characterFive" data-align="center">产品名称</th>
-							<th data-field="F_BatchNumber" data-align="center">生产批号</th>
-							<th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
+							<th data-field="F_Typeof" data-align="center">工单类型</th>
+							<th data-field="F_Definition" data-align="center">营业厅名称</th>
+							<th data-field="F_Dealing" data-align="center">处理人</th>
+							<th data-field="" data-align="center">录音</th>
 							<th data-field="F_WorkOrderId" data-formatter="Appoint" data-align="center">操作</th>
 						</tr>
 					</thead>
@@ -298,9 +294,9 @@
 									<td>
 										<span id="xq_gdlx"></span>
 									</td>
-									<th>投诉类型：</th>
+									<th>营业厅名称：</th>
 									<td>
-										<span id="F_complaint"></span>
+										<span id="definition"></span>
 									</td>
 								</tr>
 								<tr>
@@ -323,65 +319,14 @@
 									<td>
 										<span id="xq_khdh"></span>
 									</td>
-									<th>购买日期：</th>
+									<!--<th>购买日期：</th>
 									<td>
 										<span id="buyDate"></span>
 									</td>
 									<th>购买地址：</th>
 									<td>
 										<span id="buyAddress"></span>
-									</td>
-								</tr>
-								<tr>
-									
-									<th>产品名称：</th>
-									<td>
-										<span id="productName"></span>
-									</td>
-									<th>产品类别：</th>
-									<td>
-										<span id="productType"></span>
-									</td>
-									<th class="snRmove">生产日期：</th>
-									<td class="snRmove">
-										<span id="productDate"></span>
-									</td>
-									
-								</tr>
-								<tr>
-									<th>生产批号：</th>
-									<td>
-										<span id="batchNumber"></span>
-									</td>
-									<th>使用日期：</th>
-									<td>
-										<span id="userDate"></span>
-									</td>
-									<th>区域：</th>
-									<td>
-										<span id="areaName"></span>
-									</td>									
-								</tr>
-								<tr>
-									<th>客诉专员：</th>
-									<td>
-										<span id="VipName"></span>
-									</td>
-									<th>专员电话：</th>
-									<td>
-										<span id="F_VipPhone"></span>
-									</td>
-									<th class="snRmove">区县：</th>
-									<td class="snRmove">
-										<span id="county"></span>
-									</td>
-									
-								</tr>
-								<tr>
-									<th class="snRmove">样品寄回：</th>
-									<td class="snRmove">
-										<span id="F_IsBack"></span>
-									</td>
+									</td>-->
 								</tr>
 								<tr>
 									<th>事件描述：</th>
@@ -648,10 +593,10 @@
 					showRefresh: false, //显示刷新按钮
 					fixedColumns: true,
                 	fixedNumber: 14,
-                	columns:[{class:'W120'},{class:'W160'},{class:'W80'}
-                	,{class:'W100'},{class:'W100'},{class:'W100'}
+                	columns:[{class:'ordernumber'},{class:'create_time'},{class:'W120'}
+                	,{class:'W100'},{class:'W100'}
                 	,{class:'W170'},{class:'W100'},{class:'W120'}
-                	,{class:'W100'},{class:'W100'},{class:'W120'}
+                	,{class:'W100'},{class:'W120'}
                 	,{class:'W60margin'},{class:'W220'}],
 					sidePagination: "server", //表示服务端请求
 					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
@@ -703,8 +648,8 @@
 					showRefresh: false, //显示刷新按钮
 					fixedColumns: true,
                 	fixedNumber: 14,
-                	columns:[{class:'ordernumber'},{class:'create_time'},{class:'W80'}
-                	,{class:'W100'},{class:'W100'},{class:'W100'}
+                	columns:[{class:'ordernumber'},{class:'create_time'},{class:'W120'}
+//              	,{class:'W100'},{class:'W100'},{class:'W100'}
                 	,{class:'W170'},{class:'W100'},{class:'W120'}
                 	,{class:'W100'},{class:'W100'},{class:'W120'}
                 	,{class:'W60margin'},{class:'W220'}],
@@ -775,7 +720,7 @@
 			var ns;
 			$.ajax({
 				type: "get",
-				url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
+				url: huayi.config.callcenter_url + "UserAccount/GetNowUser",
 				dataType: 'json',
 				async: true,
 				data: {
@@ -783,15 +728,15 @@
 				},
 				success: function(data) {
 					if(data.state.toLowerCase() == 'success') {
-						if(data.data.groname == '思念组') {
+						if(data.data.user.F_SeartGroup == '楼上组') {
 							$('#ce').show();
-							ns = 1;
-							$('.BZ').removeClass("Hidens");
+//							ns = 1;
+//							$('.BZ').removeClass("Hidens");
 						} else {
 							$('#ces').show();
-							ns = 2;
+//							ns = 2;
 							initTables();
-							$('.BZ').addClass("Hidens");
+//							$('.BZ').addClass("Hidens");
 						}
 					}
 				}

CallCenterWeb.UI/WorkOrder/WorkOrderParty.html

@@ -159,7 +159,6 @@
 				width: 150px !important;
 				position: absolute;
 				left: 0;
-				height: 40px;
 				background: #F3F3F4;
 				border-right: 1px solid #DDDDDD;
 			}

CallCenterWeb.UI/WorkOrder/Xga.html

@@ -158,7 +158,7 @@
 </head>
 
 <body class="gray-bg">
-    <div class="daoHang clearfix" style="margin-bottom: 20px;">
+    <!--<div class="daoHang clearfix" style="margin-bottom: 20px;">
         <div class="dhLeft">
             <sapn>
                 <i class="syIcon"></i>位置：
@@ -167,210 +167,104 @@
                 <a href="" class="nowPosition">手工制单</a>
             </sapn>
         </div>
-    </div>
+    </div>-->
     <div class="clearfix wrapper wrapper-content animated fadeInRight">
         <div class="common">
-            <table class="customerService">
-                <tbody>
-                    <tr>
-                        <th>姓名:</th>
-                        <td>
-                            <div class="form-group">
-                                <input type="text" class="form-control" id="name" />
-                            </div>
-                        </td>
-                        <th>电话:</th>
-                        <td>
-                            <div class="form-group">
-                                <input type="text" class="form-control" id="tel" />
-                            </div>
-                        </td>
-                    </tr>
-                    <tr>
-                        <th>工单来源:</th>
-                        <td>
-                            <div class="form-group">
-                                <select name="" class="form-control" id="DicValueList"></select>
-                            </div>
-                        </td>
-                        <th>工单类型:</th>
-                        <td>
-                            <div class="form-group">
-                                <select name="" class="form-control orderType" disabled></select>
-                            </div>
-                        </td>
-                        <th class="complainDiv2 snRmove">咨询类型:</th>
-                        <td class="complainDiv2 snRmove">
-                            <div class="form-group">
-                                <select name="" class="form-control complaintType2"></select>
-                            </div>
-                        </td>
-                        <th class="complainDiv">投诉类型:</th>
-                        <td class="complainDiv">
-                            <div class="form-group">
-                                <select name="" class="form-control complaintType1"></select>
-                            </div>
-                        </td>
-                    </tr>
-                    <tr>
-                        <th>产品名称:</th>
-                        <td>
-                            <div class="form-group">
-                                <input type="text" class="form-control" id="productname" />
-                            </div>
-                        </td>
-                        <th>产品类别:</th>
-                        <td style="position: relative;">
-                            <div class="form-group">
-                                <select name="" class="form-control productType" id="productType"></select>
-                            </div>
-                        </td>
-                        <th>生产批号:</th>
-                        <td>
-                            <div class="form-group">
-                                <input type="text" class="form-control" id="batchNumber" />
-                            </div>
-                        </td>
-                        <th>购买地址:</th>
-                        <td>
-                            <div class="form-group">
-                                <input type="text" class="form-control" id="buyAddress" />
-                            </div>
-                        </td>
-                    </tr>
-                    <tr>
-                        <th class="snRmove">生产日期:</th>
-                        <td style="position: relative;" class="snRmove">
-                            <div class="time-box form-group">
-                                <i class="tub fa fa-calendar"></i>
-                                <input class="form-control search_time " id="productDate" type="text" placeholder="请选择时间">
-                            </div>
-                        </td>
-                        <th>购买日期:</th>
-                        <td style="position: relative;">
-                            <div class="time-box form-group">
-                                <i class="tub fa fa-calendar"></i>
-                                <input class="form-control search_time buyDate" type="text" placeholder="请选择时间">
-                            </div>
-                        </td>
-                        <th><span id="usedate">食用日期:</span></th>
-                        <td style="position: relative;">
-                            <div class="time-box form-group">
-                                <i class="tub fa fa-calendar"></i>
-                                <input class="form-control search_time userDate" type="text" placeholder="请选择时间">
-                            </div>
-                        </td>
-                        <th class="snRmove">样品寄回:</th>
-                        <td style="position: relative;" class="snRmove">
-                            <label><input type="radio" name="sendBack" id="sendBack" value="0" checked="checked" />否</label>
-                            <label><input type="radio" name="sendBack" id="sendBack" value="1" />是</label>
-                        </td>
-                    </tr>
-                    <tr>
-                        <th>区域:</th>
-                        <td style="position: relative;">
-                            <div class="form-group">
-                                <input type="text" class="form-control" id="areaInps" />
-                            </div>
-                        </td>
-                        <th>省市:</th>
-                        <td>
-                            <div class="time-box">
-                                <i class="tub fa fa-caret-down areaDown" style="color: #676b6d;"></i>
-                                <input class="form-control" type="text" id="typeclass" readonly="readonly">
-                                <input type="text" class="inps2">
-                                <input type="text" class="inps3">
-                                <input type="hidden" id="typeclassId" />
-                                <div class="addTree1 treeList1">
-                                    <ul id="TreeDemo1" class="ztree"></ul>
+            <table class="customerService order_work">
+                    <tbody>
+                        <tr>
+                            <th>客户姓名:</th>
+                            <td>
+                                <div class="form-group">
+                                    <input type="text" class="form-control" id="name" />
+                                </div>
+                            </td>
+                            <th>客户电话:</th>
+                            <td>
+                                <div class="form-group">
+                                    <input type="text" class="form-control" id="tel" />
+                                </div>
+                            </td>
+                             <th>营业厅名称:</th>
+                            <td>
+                                <div class="time-box">
+                                    <i class="tub fa fa-caret-down areaDown" style="color: #676b6d;"></i>
+                                    <input class="form-control" type="text" id="typeclass" readonly="readonly">
+                                    <input type="text" class="inps2">
+                                    <input type="text" class="inps3">
+                                    <input type="hidden" id="typeclassId" />
+                                    <div class="addTree1 treeList1">
+                                        <ul id="TreeDemo1" class="ztree"></ul>
+                                    </div>
+                                </div>
+                            </td>
+                        </tr>
+                        <tr>
+                            <!--<th>客户类型:</th>
+                            <td>
+                                <div class="form-group">
+                                    <select name="" class="form-control" id="productType"></select>
+                                </div>
+                            </td>-->
+                            <th>工单类型:</th>
+                            <td>
+                                <div class="form-group">
+                                    <select name="" class="form-control orderType"></select>
+                                </div>
+                            </td>
+                            <!--<th class="complainDiv">定责:</th>
+                            <td class="complainDiv">
+                                <div class="form-group">
+                                    <select name="" class="form-control complaintType1"></select>
+                                </div>
+                            </td>-->
+                            
+                        </tr>
+                        <tr>
+                        	<!--<th>派单类型:</th>
+                            <td>
+                                <div class="form-group">
+                                    <select name="" class="form-control" id="complaintType2"></select>
+                                </div>
+                            </td>-->
+                             <th>处理人姓名:</th>
+                            <td>
+                                <div class="form-group">
+                                    <input type="text" class="form-control" id="dealing" />
+                                </div>
+                            </td>
+                             <th>处理人电话:</th>
+                            <td>
+                                <div class="form-group">
+                                    <input type="text" class="form-control" id="dealingtel" />
                                 </div>
-                            </div>
-                        </td>
-                        <th class="snRmove">区县:</th>
-                        <td style="position: relative;" class="snRmove">
-                            <div class="form-group">
-                                <input type="text" class="form-control" id="county" />
-                            </div>
-                        </td>
-                        
-                    </tr>
-                    <tr>
-                    	<th><span id="vipid">客诉专员:</span></th>
-                        <td>
-                            <div class="form-group">
-                            	<select name="" class="form-control dkRmove" id="vipName"></select>
-                                <input type="text" class="form-control snRmove" id="vipNameDK"/>
-                                
-                            </div>
-                        </td>
-                        <th><span id="vipphone">专员电话:</span></th>
-                        <td style="position: relative;">
-                            <div class="form-group">
-                                <input type="text" class="form-control" id="vipTel" />
-                            </div>
-                        </td>
-                    </tr>
-                    <tr>
-                        <th>投诉事件描述:</th>
-                        <td colspan="7">
-                            <textarea name="" rows="5" cols="" placeholder="" id="content"></textarea>
-                        </td>
-                    </tr>
-                    <tr>
-                        <th>备注:</th>
-                        <td colspan="7">
-                            <textarea name="" rows="5" cols="" placeholder="" id="remark"></textarea>
-                        </td>
-                    </tr>
-					<tr class="ns-2 deal">
-						<th>处理费用：</th>
-						<td>
-							<div>&nbsp;
-								<label style="font-weight: normal;">
-                                    <input type="number" style="width: 60px; padding-left: 5px;" id="dealCost" /> 
-                                    &nbsp;&nbsp;元
-                                </label>
-							</div>
-						</td>
-					</tr>
-					<tr class="deal">
-						<th>处理状态：</th>
-						<td colspan="3">
-							<div class="disposeST">
-							</div>
-						</td>
-					</tr>
-					<tr class="ns-2 deal">
-						<th>响应状态：</th>
-						<td colspan="3">
-							<div class="responseST">
-								
-							</div>
-						</td>
-					</tr>
-					<tr class="deal">
-						<th>处理结果：</th>
-						<td colspan="5">
-							<div>
-								<textarea id="dealCont" name="" rows="3" style="width:100%;"></textarea>
-							</div>
-						</td>
-					</tr>
-					<tr class="deal">
-						<th>客诉进展详述：</th>
-						<td colspan="5">
-							<div>
-								<textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
-							</div>
-						</td>
-					</tr>
-                    <tr>
-                        <td colspan="8" style="text-align: center;">
-                            <button class="btns customerSubmit">保&nbsp;存</button>
-                        </td>
-                    </tr>
-                </tbody>
-            </table>
+                            </td>
+                        </tr>
+                        <tr>
+                            <th>描述内容:</th>
+                            <td colspan="7">
+                                <textarea name="" rows="5" cols="" placeholder="" id="content"></textarea>
+                            </td>
+                        </tr>
+                        <tr>
+                            <th>回复内容:</th>
+                            <td colspan="7">
+                                <textarea name="" rows="5" cols="" placeholder="" id="replycontent"></textarea>
+                            </td>
+                        </tr>
+                        <tr>
+                            <th>备注:</th>
+                            <td colspan="7">
+                                <textarea name="" rows="5" cols="" placeholder="" id="remark"></textarea>
+                            </td>
+                        </tr>
+                        <tr>
+                            <td colspan="8" style="text-align: center;">
+                                <button class="btns customerSubmit">保&nbsp;存</button>
+                            </td>
+                        </tr>
+                    </tbody>
+				</table>
         </div>
     </div>
 

CallCenterWeb.UI/businessHall/businessHall.html

@@ -89,7 +89,7 @@
 							<th data-field="F_CreateUser" data-align="center">创建人</th>
 							<th data-field="F_Name" data-align="center">处理人姓名</th>
 							<th data-field="F_Phone" data-align="center">处理人电话</th>
-							<th data-field="F_Customertype" data-align="center">营业厅名称</th>
+							<th data-field="F_Definition" data-align="center">营业厅名称</th>
 							<!--<th data-field="F_Remarks" data-align="center">备注</th>-->
 						</tr>
 					</thead>

CallCenterWeb.UI/businessHall/js/addCustomer.js

@@ -11,7 +11,7 @@ $(document).ready(function() {
 		var tel = $(".mobile").val();
 		var reg = /^((13[0-9])|(14[5|7])|(15([0-3]|[5-9]))|(18[0,5-9]))\d{8}$|^0\d{2,3}-?\d{7,8}$/;
 		if($('#customer_layer').val() == '') {
-			layer.confirm('请输入客户姓名！', {
+			layer.confirm('请输入处理人姓名！', {
 				btn: ['确定']
 			});
 			return;
@@ -23,7 +23,13 @@ $(document).ready(function() {
 //			return;
 //		}
 		if($('#customer_bedept').val() == '') {
-			layer.confirm('请输入客户电话！', {
+			layer.confirm('请输入处理人电话！', {
+				btn: ['确定']
+			});
+			return;
+		}
+		if($('#business_hall').val() == '') {
+			layer.confirm('请输入营业厅名称！', {
 				btn: ['确定']
 			});
 			return;

CallCenterWeb.UI/js/WorkOrder/AddWorkOrder.js

@@ -22,6 +22,24 @@ $(document).ready(function () {
 			}
 		}
 	});
+	$.ajax({
+			type: "get",
+			url: huayi.config.callcenter_url + "UserAccount/GetNowUser",
+			dataType: 'json',
+			async: true,
+			data: {
+				token: $.cookie("token")
+			},
+			success: function(data) {
+				if(data.state.toLowerCase() == 'success') {
+					if(data.data.user.F_SeartGroup == '楼上组') {
+						$('.order_work').show()
+					} else{
+						$('.order_work1').show()
+					}
+				}
+			}
+		});
     var groupcode = $('#groupcode', top.document).val();
     if (groupcode == 'SCZ') {
         $("#usedate").text("饮用日期:");
@@ -49,20 +67,20 @@ $(document).ready(function () {
     });
 
 	//工单来源
-	getOrderSource();
+//	getOrderSource();
 	//工单类型
 	getOrderType();
-	//投诉类型
+	//定责
 	complaintType();
-	//咨询类型
+	//派单类型
 	consultType();
-	//产品类别
+	//客户类别
 	getProductType();
 	
-	//区域
+	//营业厅名称
     getAreaType();
 	//客诉专员
-	ComplaintVip();
+//	ComplaintVip();
 	
 	////编辑器配置 客服部
 	//KindEditor.ready(function(K) {
@@ -144,65 +162,66 @@ function getOrderType() {
 		result = $.parseJSON(result);
 		var Count = result.data;
 		$(Count).each(function(i, n) {
-            $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($(".orderType"));
+            $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($(".orderType"));
 		})
 	});
 }
 
-//投诉类型
+//定责
 function complaintType() {
 	$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
 		"token": $.cookie("token"),
-		flag: "TSLX"
+		flag: "DYZE"
 	}, function(result) {
 		result = $.parseJSON(result);
 		var Count = result.data;
 		$(Count).each(function(i, n) {
-			$('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($(".complaintType1"));
+			$('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($(".complaintType1"));
 		})
 		typeSmall=$(".complaintType1").val();
 	});
 }
-//咨询类型
+//派单类型
 function consultType() {
 	$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
 		"token": $.cookie("token"),
-		flag: "ZXLX"
+		flag: "PDLX"
 	}, function(result) {
 		result = $.parseJSON(result);
 		var Count = result.data;
 		$(Count).each(function(i, n) {
-			$('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($(".complaintType2"));
+			$('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#complaintType2"));
 		})
 	});
 }
-//产品类别
+//客户类别
 function getProductType() {
 	$.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
 		"token": $.cookie("token"),
-		flag: "CPLB"
+		flag: "KHLX"
 	}, function(result) {
 		result = $.parseJSON(result);
 		var Count = result.data;
 		$(Count).each(function(i, n) {
-            $('<option value="' + n.F_DictionaryValueId + '">' + n.F_Name + '</option>').appendTo($(".productType"));
+            $('<option value="' + n.F_Name + '">' + n.F_Name + '</option>').appendTo($("#productType"));
 		})
 	});
 }
 
-//区域
+//营业厅
 function getAreaType() {
-	$.get(huayi.config.callcenter_url + 'Area/GetAreaList', {
+	$.get(huayi.config.callcenter_url + 'Customer/GetList', {
 		"token": $.cookie("token"),
+		type:1,
 	}, function(result) {
 		result = $.parseJSON(result);
-		$.fn.zTree.init($("#TreeDemo1"), setting, result.data); //实例化树形图
+		$.fn.zTree.init($("#TreeDemo1"), setting, result.rows); //实例化树形图
 	});
 }
 var setting = {
 	data: {
 		key: {
-			name: "F_AreaName"
+			name: "F_Definition"
 		},
 		simpleData: {
 			enable: true,
@@ -217,20 +236,22 @@ var setting = {
 }
 
 function changeTreeClick(event, treeId, treeNode) {
-
-    var areaParent = treeNode.getPath();
-	if (areaParent[1]) {
-		areaParent1=areaParent[0].F_AreaName
-		areaParent2=areaParent[1].F_AreaName
-		
-		$('#typeclass').val(areaParent1+"/"+areaParent2);
-		$('.inps2').val(areaParent1);
-        $('.inps3').val(areaParent2);
-        ComplaintVip();
-		
-	}else{
-		layer.msg("请选择最下级菜单");
-	}
+	$('#typeclass').val(treeNode.F_Definition);
+	$('#dealing').val(treeNode.F_Name);
+	$('#dealingtel').val(treeNode.F_Phone);
+//  var areaParent = treeNode.getPath();
+//	if (areaParent[1]) {
+//		areaParent1=areaParent[0].F_AreaName
+//		areaParent2=areaParent[1].F_AreaName
+//		
+//		$('#typeclass').val(areaParent1+"/"+areaParent2);
+//		$('.inps2').val(areaParent1);
+//      $('.inps3').val(areaParent2);
+//      ComplaintVip();
+//		
+//	}else{
+//		layer.msg("请选择最下级菜单");
+//	}
 	$('.addTree1').hide();
 	
 };
@@ -302,13 +323,13 @@ function saveCustomer() {
 		});
 		return;
 	}
-	if(!$('#DicValueList').val()) {
-		layer.confirm('请选择工单来源！', {
-			icon: 2,
-			btn: ['确定']
-		});
-		return;
-	}
+//	if(!$('#DicValueList').val()) {
+//		layer.confirm('请选择工单来源！', {
+//			icon: 2,
+//			btn: ['确定']
+//		});
+//		return;
+//	}
     if (!$('.orderType').val()) {
 		layer.confirm('请选择工单类型！', {
 			icon: 2,
@@ -336,26 +357,31 @@ function saveCustomer() {
 			token: $.cookie("token"),
 			cusname: $('#name').val(), //姓名
             cusphone: $('#tel').val(), //号码
-            productdate: $('#productDate').val(), //生产日期
-			buydate: $('.buyDate').val(), //购买日期
-			productname: $('#productname').val(), //产品名称
-			buyaddress: $('#buyAddress').val(), //购买地址  
-			producttype: $('#productType').val(), //产品类别   
-			batchnumber: $('#batchNumber').val(), //生产批号     
-			userdate: $('.userDate').val(), //使用日期  userDate  
-			source: $('#DicValueList').val(), //工单来源
-            type: $('.orderType').val(), //工单类型id
-			smalltype:typeSmall, //投诉类型
-			area: $('#areaInps').val(), //区域
-			province: $('.inps2').val(), //省
-			city: $('.inps3').val(), //市
-			county:$('#county').val(), //区县
+            dealing:$('#dealing').val(),//处理人姓名
+            dealingtel:$('#dealingtel').val(),//处理人电话
+//          productdate: $('#productDate').val(), //生产日期
+//			buydate: $('.buyDate').val(), //购买日期
+			definition: $('#typeclass').val(), //营业厅名称
+//			buyaddress: $('#buyAddress').val(), //购买地址  
+			customertype: $('#productType').val(), //客户类型   
+			fixduty: $('.complaintType1').val(), //定责  
+			pietype: $('#complaintType2').val(), //派单类型  
+//			batchnumber: $('#batchNumber').val(), //生产批号     
+//			userdate: $('.userDate').val(), //使用日期  userDate  
+//			source: $('#DicValueList').val(), //工单来源
+            Typeof: $('.orderType').val(), //工单类型id
+//			smalltype:typeSmall, //投诉类型
+//			area: $('#areaInps').val(), //区域
+//			province: $('.inps2').val(), //省
+//			city: $('.inps3').val(), //市
+//			county:$('#county').val(), //区县
 			content:$('#content').val(), //事件描述     
-            vipid: $('#vipName').val(), //专员id
-            vipname:$('#vipNameDK').val(),
-            vipphone: $('#vipTel').val(), //专员号码
-            isback: $('input[name="sendBack"]:checked').val(),
+//          vipid: $('#vipName').val(), //专员id
+//          vipname:$('#vipNameDK').val(),
+//          vipphone: $('#vipTel').val(), //专员号码
+//          isback: $('input[name="sendBack"]:checked').val(),
             remark:$('#remark').val(),
+            replycontent:$('#replycontent').val(),
 			callid: $("#CallID").val()
 		},
 		success: function(data) {

CallCenterWeb.UI/js/WorkOrder/WorkOrder.js

@@ -358,12 +358,8 @@ function xq() {
 				$("#xq_gdzt").html(GetStateName(data.F_State)); //工单状态
 				$("#xq_khxm").text(data.F_CusName); //客户姓名
 				$("#xq_khdh").text(data.F_CusPhone); //客户电话
-				$("#buyDate").text(data.F_BuyDate); //购买日期
-				$("#productName").text(data.F_ProductName); //产品名称
+				$("#definition").text(data.F_Definition); //营业厅名称
 				$("#buyAddress").text(data.F_BuyAddress); //购买地址
-				$("#productType").text(data.ProductTypeName); //产品类别
-				$("#productDate").text(data.F_ProductDate); //生产日期
-				$("#batchNumber").text(data.F_BatchNumber); //生产批号
 				$("#userDate").text(data.F_UserDate); //使用日期
 				$('#county').text(data.F_County); //区县 
 				$("#F_complaint").text(data.SmallTypeName); //投诉类型

CallCenterWeb.UI/js/WorkOrder/xgWork.js

@@ -49,20 +49,20 @@ $(document).ready(function () {
     $.ajaxSettings.async = false;
 
     //工单来源
-    getOrderSource();
+//  getOrderSource();
     //工单类型
     getOrderType();
-    //投诉类型
+    //定责
     complaintType();
-    //咨询类型
+    //派单类型
 	consultType();
-    //产品类别
+    //客户类别
     getProductType();
 
-    //区域
+    //营业厅名称
     getAreaType();
     //客诉专员
-    ComplaintVip();
+//  ComplaintVip();
     //保存
     $('.customerSubmit').click(function() {
     	
@@ -88,24 +88,17 @@ $(document).ready(function () {
                 var data = result.data.data[0];
                 $('#name').val(data.F_CusName); //姓名
                 $('#tel').val(data.F_CusPhone); //号码
-                $('#productDate').val(data.F_ProductDate); //购买日期
-                $('.buyDate').val(data.F_BuyDate); //购买日期
+                $('#typeclass').val(data.F_Definition)//营业厅名称
+                $('.orderType').text(data.F_Typeof)//工单类型
+                $('#dealing').val(data.F_Dealing)//处理人姓名
                 $('.orderType').val(data.F_Type + ''); //工单类型ID
                 $('.orderType').trigger("change");
-                $('.complaintType').val(data.F_SmallType);
-                $('.complaintType1').val(data.F_SmallType);
-                $('.complaintType2').val(data.F_SmallType);
                 $('#productname').val(data.F_ProductName); //产品名称 
                 $('#buyAddress').val(data.F_BuyAddress); //购买地址   data.
                 $('#productType').val(data.F_ProductType + ''); //产品类别ID   
                 $('#batchNumber').val(data.F_BatchNumber); //生产批号     
                 $('.userDate').val(data.F_UserDate); //使用日期  
                 $('#DicValueList').val(data.F_Source + ''); //工单来源 
-                $("#areaInps").val(data.F_Area);
-                $('#typeclass').val(data.F_Province + "/" + data.F_City); //区域  
-                $('.inps2').val(data.F_Province); //省   
-                $('.inps3').val(data.F_City); //市 
-                $('#county').val(data.F_County); //区县 
                 $('#content').val(data.F_Content); //事件描述
                 $('#remark').val(data.F_Remark); //备注     
                 $('#vipName').val(data.F_VIPId); //专员姓名    
@@ -269,15 +262,16 @@ function getProductType() {
 function getAreaType() {
     $.get(huayi.config.callcenter_url + 'Area/GetAreaList', {
         "token": $.cookie("token"),
+        type:1,
     }, function(result) {
         result = $.parseJSON(result);
-        $.fn.zTree.init($("#TreeDemo1"), setting, result.data); //实例化树形图
+        $.fn.zTree.init($("#TreeDemo1"), setting, result.rows); //实例化树形图
     });
 }
 var setting = {
     data: {
         key: {
-            name: "F_AreaName"
+            name: "F_Definition"
         },
         simpleData: {
             enable: true,
@@ -293,19 +287,9 @@ var setting = {
 
 function changeTreeClick(event, treeId, treeNode) {
 
-    var areaParent = treeNode.getPath();
-    if (areaParent[1]) {
-        areaParent1 = areaParent[0].F_AreaName
-        areaParent2 = areaParent[1].F_AreaName
-
-        $('#typeclass').val(areaParent1 + "/" + areaParent2);
-        $('.inps2').val(areaParent1);
-        $('.inps3').val(areaParent2);
-        ComplaintVip();
-
-    } else {
-        layer.msg("请选择最下级菜单");
-    }
+    $('#typeclass').val(treeNode.F_Definition);
+	$('#dealing').val(treeNode.F_Name);
+	$('#dealingtel').val(treeNode.F_Phone);
     $('.addTree1').hide();
 
 };