ZZDianXin_UI - 郑州电信 演示

WorkOrderSearch.html 25KB

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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>综合查询</title>
  6. <meta name="viewport" content="width=device-width, initial-scale=1.0">
  7. <script src="../Script/Common/huayi.load.js"></script>
  8. <script src="../Script/Common/huayi.config.js"></script>
  9. <link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
  10. <link href="../css/WorkOrder/Search.css" rel="stylesheet">
  11. <link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
  12. <link rel="stylesheet" href="../js/comboSelect/combo.select.css" />
  13. <link href="../css/init.css" rel="stylesheet" />
  14. <style>
  15. .gdt {
  16. height: 300px;
  17. overflow: auto;
  18. }
  19. .time-box {
  20. display: inline-block;
  21. position: relative;
  22. }
  23. i.tub {
  24. position: absolute;
  25. right: 8px;
  26. top: 8px;
  27. font-size: 18px;
  28. color: #1ab394;
  29. }
  30. .search_time {
  31. width: 228px!important;
  32. }
  33. .bootstrap-select>.dropdown-toggle.bs-placeholder {
  34. background-color: #ffffff!important;
  35. border-color: #e5e6e7!important;
  36. }
  37. .filter-option {
  38. color: #676b6d;
  39. }
  40. .bootstrap-select>.dropdown-toggle.btn-default {
  41. background-color: #ffffff!important;
  42. border-color: #e5e6e7!important;
  43. color: #555;
  44. }
  45. #typeclass {
  46. background: #fff;
  47. }
  48. .treeList {
  49. top: 34px!important;
  50. border: 1px solid #e5e6e7!important;
  51. border-top: 0;
  52. height: auto!important;
  53. }
  54. #TreeDemo li {
  55. float: initial;
  56. }
  57. #ce,
  58. #ces {
  59. display: none;
  60. }
  61. .E73 {
  62. background: #87eebf;
  63. color: #000;
  64. width: 100px;
  65. }
  66. .RemoveC a{
  67. display: inline;
  68. }
  69. .inps2,.inps3{
  70. display: none;
  71. }
  72. .W50 .th-inner {
  73. width:50px !important;
  74. }
  75. .W60 .th-inner {
  76. width:60px !important;
  77. }
  78. .W60margin .th-inner {
  79. width:60px !important;
  80. margin-right: 220px !important;
  81. }
  82. .W60margin{
  83. width:60px !important;
  84. text-align: left !important;
  85. }
  86. .W80 .th-inner {
  87. width:80px !important;
  88. }
  89. .W90 .th-inner {
  90. width:90px !important;
  91. }
  92. .W100 .th-inner {
  93. width:100px !important;
  94. }
  95. .W120 .th-inner {
  96. width:120px !important;
  97. }
  98. .W150 .th-inner {
  99. width:150px !important;
  100. }
  101. .W160 .th-inner {
  102. width:200px !important;
  103. }
  104. .create_time .th-inner {
  105. width:200px !important;
  106. /*padding-left: 150px !important;*/
  107. }
  108. .create_time{
  109. width: 200px !important;
  110. padding-left: 149px !important;
  111. }
  112. .W170 .th-inner {
  113. width:170px !important;
  114. }
  115. .W220 .th-inner {
  116. width:220px !important;
  117. position: absolute;
  118. right: 0;
  119. top: 0;
  120. border-left: 1px solid #E7EAEC ;
  121. background: #F3F3F4;
  122. height: 39px;
  123. border-bottom: 1px solid #E7EAEC;
  124. }
  125. .W220{
  126. width:220px !important;
  127. position: absolute;
  128. right: 0;
  129. background: #F3F3F4;
  130. border-bottom: 1px solid #DDDDDD;
  131. }
  132. .ordernumber{
  133. width: 150px !important;
  134. position: absolute;
  135. left: 0;
  136. background: #F3F3F4;
  137. border-right: 1px solid #DDDDDD;
  138. }
  139. .ordernumber .th-inner{
  140. width: 150px !important;
  141. position: absolute;
  142. left: 0;
  143. top: 0;
  144. height: 40px;
  145. background: #F3F3F4;
  146. border-right: 1px solid #DDDDDD;
  147. border-bottom: 1px solid #DDDDDD;
  148. }
  149. </style>
  150. </head>
  151. <body class="gray-bg">
  152. <div class="daoHang clearfix">
  153. <div class="dhLeft">
  154. <sapn><i class="syIcon"></i>位置:
  155. <a href="javaScript:;" id="ReIndex">首页</a>&gt;
  156. <a href="javaScript:;">工单管理</a>&gt;
  157. <a href="" class="nowPosition">综合查询</a>
  158. </sapn>
  159. </div>
  160. <div class="dhRight">
  161. <a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
  162. </div>
  163. </div>
  164. <div class="wrapper wrapper-content animated fadeInRight">
  165. <div class="toolBox">
  166. <div class="th-bar clearfix">
  167. <div class="pull-left">
  168. <div class="form-inline">
  169. <div class="form-group">
  170. <select class="form-control selectpicker" id="orderSource" data-live-search="true">
  171. <option value="">请选择工单来源</option>
  172. </select>
  173. </div>
  174. <div class="form-group">
  175. <select class="form-control selectpicker" id="orderType" data-live-search="true">
  176. <option value="">请选择工单类型</option>
  177. </select>
  178. </div>
  179. <div class="form-group">
  180. <select class="form-control selectpicker" id="productTypeFilt" data-live-search="true">
  181. <option value="">请选择产品类别</option>
  182. </select>
  183. </div>
  184. <!--<div class="time-box form-group">
  185. <i class="tub fa fa-caret-down down" style="color: #676b6d;"></i>
  186. <input class="form-control" type="text" id="typeclass" placeholder="请选择城市" readonly="readonly">
  187. <input type="text" class="inps2">
  188. <input type="text" class="inps3">
  189. <input type="hidden" id="typeclassId" />
  190. <div class="addTree treeList">
  191. <p class="plasechoce">请选择</p>
  192. <ul id="TreeDemo" class="ztree">
  193. </ul>
  194. </div>
  195. </div>-->
  196. <div class="time-box form-group">
  197. <i class="tub fa fa-calendar"></i>
  198. <input class="form-control search_time" type="text" id="greetingTimes" placeholder="请选择时间">
  199. </div>
  200. <div class="time-box form-group">
  201. <input class="form-control" type="text" id="cityName" placeholder="请输入城市">
  202. </div>
  203. <div class="time-box form-group">
  204. <input class="form-control" type="text" id="keyWord" placeholder="请输入关键字">
  205. </div>
  206. <div class="time-box form-group">
  207. <input class="form-control" type="text" id="orderNum" placeholder="请输入工单号">
  208. </div>
  209. </div>
  210. </div>
  211. <div class="pull-right">
  212. <button class="btns ss">搜索</button>
  213. <!--<button class="btns gjss">高级搜索</button>-->
  214. <a class="btns" onclick="dcexcel(this)">导出</a>
  215. </div>
  216. </div>
  217. </div>
  218. <div style="width: 100%;padding: 10px;" id='ce'>
  219. <table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  220. <thead>
  221. <tr>
  222. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
  223. <th data-field="F_CreateTime" data-align="center">创建时间</th>
  224. <th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
  225. <th data-field="F_Area" data-formatter="characterFive" data-align="center">区域</th>
  226. <th data-field="F_Province" data-formatter="characterFive" data-align="center">省</th>
  227. <th data-field="F_City" data-formatter="characterFive" data-align="center">市</th>
  228. <th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
  229. <th data-field="F_CusName" data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
  230. <th data-field="F_CusPhone" data-align="center">客户电话</th>
  231. <th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
  232. <th data-field="F_ProductName" data-formatter="characterFive" data-align="center">产品名称</th>
  233. <th data-field="F_BatchNumber" data-align="center">生产批号</th>
  234. <th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
  235. <th data-field="F_WorkOrderId" data-formatter="Search" data-align="center">操作</th>
  236. </tr>
  237. </thead>
  238. </table>
  239. </div>
  240. <div style="width: 100%;padding: 10px;" id="ces">
  241. <table id="workorderlist_" class="market" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  242. <thead>
  243. <tr>
  244. <th data-field="F_WorkOrderId" data-formatter="View" data-align="center">工单编号</th>
  245. <th data-field="F_CreateTime" data-align="center">创建时间</th>
  246. <th data-field="F_State" data-formatter="GetStateName" data-align="center">工单状态</th>
  247. <th data-field="F_Area" data-formatter="characterFive" data-align="center">区域</th>
  248. <th data-field="F_Province" data-formatter="characterFive" data-align="center">省</th>
  249. <th data-field="F_City" data-formatter="characterFive" data-align="center">市</th>
  250. <th data-field="F_Content" data-align="center" data-formatter="Detail" style="width:500px;">投诉事件描述</th>
  251. <th data-field="F_CusName" data-formatter="characterFive" data-align="center" data-class="E73">姓名</th>
  252. <th data-field="F_CusPhone" data-align="center">客户电话</th>
  253. <th data-field="ProductTypeName" data-formatter="characterFive" data-align="center">产品类别</th>
  254. <th data-field="F_ProductName" data-formatter="characterFive" data-align="center">产品名称</th>
  255. <th data-field="F_BatchNumber" data-align="center">生产批号</th>
  256. <th data-field="SourceName" data-formatter="characterFive" data-align="center">来源</th>
  257. <th data-field="F_WorkOrderId" data-formatter="Search" data-align="center">操作</th>
  258. </tr>
  259. </thead>
  260. </table>
  261. </div>
  262. <!--查看详情-->
  263. <div class="ckxq Hidens">
  264. <ul class="clearfix ckxq_ul">
  265. <li class="Active">工单详情</li>
  266. <li>跟进记录</li>
  267. <!--<li>催办记录</li>
  268. <li>评论记录</li>-->
  269. <span class="Closed">×</span>
  270. </ul>
  271. <div class="gdxq">
  272. <table id="gdxq_table" border="0" class="table table-bordered table-hover " style="width: 100%;">
  273. <tbody class="tbodys">
  274. <tr>
  275. <th>工单编号:</th>
  276. <td>
  277. <span id="xq_gdbh"></span>
  278. </td>
  279. <th>工单类型:</th>
  280. <td>
  281. <span id="xq_gdlx"></span>
  282. </td>
  283. <th>投诉类型:</th>
  284. <td>
  285. <span id="F_complaint"></span>
  286. </td>
  287. </tr>
  288. <tr>
  289. <th>创建时间:</th>
  290. <td>
  291. <span id="xq_cjsj"></span>
  292. </td>
  293. <th>工单状态:</th>
  294. <td>
  295. <span id="xq_gdzt"></span>
  296. </td>
  297. <th>客户姓名:</th>
  298. <td>
  299. <span id="xq_khxm"></span>
  300. </td>
  301. </tr>
  302. <tr>
  303. <th>客户电话:</th>
  304. <td>
  305. <span id="xq_khdh"></span>
  306. </td>
  307. <th>购买日期:</th>
  308. <td>
  309. <span id="buyDate"></span>
  310. </td>
  311. <th>购买地址:</th>
  312. <td>
  313. <span id="buyAddress"></span>
  314. </td>
  315. </tr>
  316. <tr>
  317. <th>产品名称:</th>
  318. <td>
  319. <span id="productName"></span>
  320. </td>
  321. <th>产品类别:</th>
  322. <td>
  323. <span id="productType"></span>
  324. </td>
  325. <th class="snRmove">生产日期:</th>
  326. <td class="snRmove">
  327. <span id="productDate"></span>
  328. </td>
  329. </tr>
  330. <tr>
  331. <th>生产批号:</th>
  332. <td>
  333. <span id="batchNumber"></span>
  334. </td>
  335. <th>使用日期:</th>
  336. <td>
  337. <span id="userDate"></span>
  338. </td>
  339. <th>区域:</th>
  340. <td>
  341. <span id="areaName"></span>
  342. </td>
  343. </tr>
  344. <tr>
  345. <th>客诉专员:</th>
  346. <td>
  347. <span id="VipName"></span>
  348. </td>
  349. <th>专员电话:</th>
  350. <td>
  351. <span id="F_VipPhone"></span>
  352. </td>
  353. <th class="snRmove">区县:</th>
  354. <td class="snRmove">
  355. <span id="county"></span>
  356. </td>
  357. </tr>
  358. <tr>
  359. <th class="snRmove">样品寄回:</th>
  360. <td class="snRmove">
  361. <span id="F_IsBack"></span>
  362. </td>
  363. </tr>
  364. <tr>
  365. <th>事件描述:</th>
  366. <td colspan="5" id="conTent">
  367. </td>
  368. </tr>
  369. <tr>
  370. <th>备注:</th>
  371. <td colspan="5" id="remark">
  372. </td>
  373. </tr>
  374. </tbody>
  375. </table>
  376. <div class="">
  377. <table id="gdxq_table" border="0" class="table table-bordered table-hover " style="width: 100%;">
  378. <tbody class="tbodys">
  379. <tr>
  380. <th>处理费用:</th>
  381. <td>
  382. <span id="F_DealCost"></span>
  383. </td>
  384. <th>处理状态:</th>
  385. <td>
  386. <span id="DealStateName"></span>
  387. </td>
  388. <th>响应状态:</th>
  389. <td>
  390. <span id="F_DealTimely"></span>
  391. </td>
  392. </tr>
  393. <tr>
  394. <th>处理结果:</th>
  395. <td colspan="5" id="F_DealResult">
  396. </td>
  397. </tr>
  398. <tr>
  399. <th>客诉进展详述:</th>
  400. <td colspan="5" id="F_DealDes">
  401. </td>
  402. </tr>
  403. </tbody>
  404. </table>
  405. </div>
  406. </div>
  407. <div class="gdxq" style="display:none;">
  408. </div>
  409. </div>
  410. </div>
  411. <!--处理-->
  412. <div class="t-shade">
  413. <!--处理工单-->
  414. <div class="shade_k clgd ">
  415. <div class="shade_title">
  416. <span>处理工单<srong class="cknum"></srong></span>
  417. <span class="setwin"><a>x</a></span>
  418. </div>
  419. <div class="shade_content">
  420. <div class="dgxx_table size-13">
  421. <table class="_table1 table table-bordered" border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
  422. <thead>
  423. <tr>
  424. <th style="text-align: right;">工单编号:</th>
  425. <td>
  426. <span id="cl_gdbh"></span>
  427. </td>
  428. <th>工单类型:</th>
  429. <td>
  430. <span id="cl_gdlx"></span>
  431. </td>
  432. </tr>
  433. <tr>
  434. <th style="text-align: right;">客户姓名:</th>
  435. <td>
  436. <span id="cl_khxm"></span>
  437. </td>
  438. <th>客户电话:</th>
  439. <td>
  440. <span id="cl_khdh"></span>
  441. </td>
  442. </tr>
  443. </thead>
  444. <tr class="ns-2">
  445. <th>处理费用:</th>
  446. <td colspan="3">
  447. <div>&nbsp;
  448. <label style="font-weight: normal;">
  449. <input type="number" style="width: 60px; padding-left: 5px;" id="dealCost" />
  450. &nbsp;&nbsp;元
  451. </label>
  452. </div>
  453. </td>
  454. </tr>
  455. <tr>
  456. <th>处理状态:</th>
  457. <td colspan="3">
  458. <div class="disposeST">
  459. </div>
  460. </td>
  461. </tr>
  462. <tr class="ns-2">
  463. <th>响应状态:</th>
  464. <td colspan="3">
  465. <div class="responseST">
  466. </div>
  467. </td>
  468. </tr>
  469. <tr>
  470. <th>处理结果:</th>
  471. <td colspan="5">
  472. <div>
  473. <textarea id="dealCont" name="" rows="3" style="width:100%;"></textarea>
  474. </div>
  475. </td>
  476. </tr>
  477. <tr>
  478. <th>客诉进展详述:</th>
  479. <td colspan="5">
  480. <div>
  481. <textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
  482. </div>
  483. </td>
  484. </tr>
  485. </table>
  486. </div>
  487. <div class="clearfix wh_btn">
  488. <input type="button" value="确定" class="btn-info" id="clgd" />
  489. </div>
  490. </div>
  491. </div>
  492. </div>
  493. <script src="../js/zTree/jquery.ztree.core.js"></script>
  494. <script src="../js/kindeditor/kindeditor.js"></script>
  495. <script src="../js/kindeditor/lang/zh_CN.js"></script>
  496. <script src="../js/laydate/laydate.js"></script>
  497. <script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
  498. <script src="../js/comboSelect/jquery.combo.select.js"></script>
  499. <script src="../js/WorkOrder/WorkOrder.js"></script>
  500. <script>
  501. var selid;
  502. var stype = 1;
  503. $(document).ready(function() {
  504. laydate.render({
  505. elem: '#greetingTimes',
  506. range: '~',
  507. theme: '#00a1cb',
  508. });
  509. $.ajax({
  510. type: "get",
  511. url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
  512. dataType: 'json',
  513. async: false,
  514. data: {
  515. token: $.cookie("token")
  516. },
  517. success: function(data) {
  518. if(data.state.toLowerCase() == 'success') {
  519. if(data.data.groname == '思念组') {
  520. $(".snRmove").remove();
  521. $(".dkRmove").show();
  522. } else {
  523. $(".snRmove").show();
  524. $(".dkRmove").remove();
  525. }
  526. }
  527. }
  528. });
  529. })
  530. function initTable() {
  531. //先销毁表格
  532. $('#workorderlist').bootstrapTable('destroy');
  533. //初始化表格,动态从服务器加载数据
  534. $("#workorderlist").bootstrapTable({
  535. method: "get", //使用get请求到服务器获取数据
  536. url: huayi.config.callcenter_url + "WorkOrder/getlist", //获取数据的Servlet地址
  537. contentType: 'application/x-www-form-urlencoded',
  538. striped: true, //表格显示条纹
  539. pagination: true, //启动分页
  540. pageSize: 10, //每页显示的记录数
  541. pageNumber: 1, //当前第几页
  542. pageList: [5,10, 20, 50, 100], //记录数可选列表
  543. search: false, //是否启用查询
  544. showColumns: false, //显示下拉框勾选要显示的列
  545. showRefresh: false, //显示刷新按钮
  546. sidePagination: "server", //表示服务端请求
  547. fixedColumns: true,
  548. fixedNumber: 14,
  549. columns:[{class:'W120'},{class:'W160'},{class:'W80'}
  550. ,{class:'W100'},{class:'W100'},{class:'W100'}
  551. ,{class:'W170'},{class:'W100'},{class:'W120'}
  552. ,{class:'W100'},{class:'W100'},{class:'W120'}
  553. ,{class:'W60margin'},{class:'W220'}],
  554. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  555. //设置为limit可以获取limit, offset, search, sort, order
  556. queryParamsType: "undefined",
  557. queryParams: function queryParams(params) { //设置查询参数
  558. var param = {
  559. page: params.pageNumber,
  560. pagesize: params.pageSize,
  561. token: $.cookie("token"),
  562. source: $('#orderSource').val(), //工单来源
  563. type:$("#orderType").val(), //工单类型
  564. producttype:$('#productTypeFilt').val(), //产品类别
  565. // province:$(".inps2").val(),
  566. city:$("#cityName").val(),
  567. key:$('#keyWord').val(), //内容关键字
  568. workid:$('#orderNum').val(), //内容关键字
  569. starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0], //开始时间
  570. endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1], //结束时间
  571. userid: $('#userid').val() //坐席
  572. };
  573. return param;
  574. },
  575. onLoadSuccess: function() { //加载成功时执行
  576. //layer.msg("加载成功");
  577. },
  578. onLoadError: function() { //加载失败时执行
  579. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  580. }
  581. });
  582. }
  583. function initTables() {
  584. //先销毁表格
  585. $('#workorderlist_').bootstrapTable('destroy');
  586. //初始化表格,动态从服务器加载数据
  587. $("#workorderlist_").bootstrapTable({
  588. method: "get", //使用get请求到服务器获取数据
  589. url: huayi.config.callcenter_url + "WorkOrder/GetList", //获取数据的Servlet地址
  590. contentType: 'application/x-www-form-urlencoded',
  591. striped: true, //表格显示条纹
  592. pagination: true, //启动分页
  593. pageSize: 10, //每页显示的记录数
  594. pageNumber: 1, //当前第几页
  595. pageList: [5,10, 20, 50, 100], //记录数可选列表
  596. search: false, //是否启用查询
  597. showColumns: false, //显示下拉框勾选要显示的列
  598. showRefresh: false, //显示刷新按钮
  599. sidePagination: "server", //表示服务端请求
  600. fixedColumns: true,
  601. fixedNumber: 14,
  602. columns:[{class:'ordernumber'},{class:'create_time'},{class:'W80'}
  603. ,{class:'W100'},{class:'W100'},{class:'W100'}
  604. ,{class:'W170'},{class:'W100'},{class:'W120'}
  605. ,{class:'W100'},{class:'W100'},{class:'W120'}
  606. ,{class:'W60margin'},{class:'W220'}],
  607. //设置为undefined可以获取pageNumber,pageSize,searchText,sortName,sortOrder
  608. //设置为limit可以获取limit, offset, search, sort, order
  609. queryParamsType: "undefined",
  610. queryParams: function queryParams(params) { //设置查询参数
  611. var param = {
  612. page: params.pageNumber,
  613. pagesize: params.pageSize,
  614. token: $.cookie("token"),
  615. source: $('#orderSource').val(), //工单来源
  616. type:$("#orderType").val(), //工单类型
  617. producttype:$('#productTypeFilt').val(), //产品类别
  618. // province:$(".inps2").val(),
  619. city:$("#cityName").val(),
  620. key:$('#keyWord').val(), //内容关键字
  621. workid:$('#orderNum').val(), //内容关键字
  622. starttime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[0], //开始时间
  623. endtime: $('#greetingTimes').val() && $('#greetingTimes').val().split(' ~ ')[1], //结束时间
  624. userid: $('#userid').val() //坐席
  625. };
  626. return param;
  627. },
  628. onLoadSuccess: function() { //加载成功时执行
  629. //layer.msg("加载成功");
  630. },
  631. onLoadError: function() { //加载失败时执行
  632. //layer.msg("加载数据失败", { time: 1500, icon: 2 });
  633. }
  634. });
  635. }
  636. //处理状态
  637. dealState();
  638. function dealState() {
  639. $.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
  640. "token": $.cookie("token"),
  641. flag: "CLZT"
  642. }, function(result) {
  643. result = $.parseJSON(result);
  644. var Count = result.data;
  645. $(Count).each(function(i, n) {
  646. $('<label style="font-weight: normal; margin-right: 15px;">'+
  647. '<input type="radio" value="' + n.F_DictionaryValueId
  648. + '" name="ltype"/>' + n.F_Name
  649. + '</label>').appendTo($(".disposeST"));
  650. })
  651. $('.disposeST input:radio:first').attr('checked', 'checked');
  652. });
  653. }
  654. //响应状态
  655. responseState();
  656. function responseState() {
  657. $.get(huayi.config.callcenter_url + 'Dictionary/GetDicValueListByFlag', {
  658. "token": $.cookie("token"),
  659. flag: "XYZT"
  660. }, function(result) {
  661. result = $.parseJSON(result);
  662. var Count = result.data;
  663. $(Count).each(function(i, n) {
  664. $('<label style="font-weight: normal; margin-right: 15px;">'+
  665. '<input type="radio" value="' + n.F_DictionaryValueId
  666. + '" name="response"/>' + n.F_Name
  667. + '</label>').appendTo($(".responseST"));
  668. })
  669. $('.responseST input:radio:first').attr('checked', 'checked');
  670. });
  671. }
  672. $("#clgd").click(function() {
  673. var val = $("input[name='ltype']:checked").val();
  674. var valRes = $("input[name='response']:checked").val();
  675. var dealCost;
  676. if (isNaN($("#dealCost").val())) {
  677. dealCost="";
  678. }else{
  679. dealCost=$("#dealCost").val();
  680. }
  681. if(!val) {
  682. layer.confirm('请选择处理方式!', {
  683. btn: ['确定']
  684. });
  685. return;
  686. }
  687. if(val == '0') {
  688. if(!$("#clbm").val()) {
  689. layer.confirm('请选择接收部门!', {
  690. btn: ['确定']
  691. });
  692. return;
  693. }
  694. }
  695. $.post(huayi.config.callcenter_url + 'WorkOrder/DealWorkOrder', {
  696. workid: zpid,
  697. dealcost: dealCost*1, //处理费用
  698. dealresult:$("#dealCont").val(),//处理结果
  699. dealdes: $("#cont").val(), //客诉进展详述
  700. dealstate:val, //处理状态
  701. dealtimely:valRes, //及时响应
  702. "token": $.cookie("token")
  703. }, function(result) {
  704. result = $.parseJSON(result);
  705. if(result.state.toLowerCase() == "success") {
  706. layer.msg("处理工单成功");
  707. $(".t-shade").removeClass("cx");
  708. $(".clgd").removeClass("cx");
  709. if(ns == 1) {
  710. $('#workorderlist').bootstrapTable('refresh');
  711. } else {
  712. $('#workorderlist_').bootstrapTable('refresh');
  713. }
  714. }
  715. })
  716. })
  717. function dcexcel(obj) {
  718. var url = huayi.config.callcenter_url + "WorkOrder/GetList?isdc=1&token=" + $.cookie("token");
  719. if(stype == '1') {
  720. url += "&source=" + $("#orderSource").val();//工单来源
  721. url += "&type=" + $("#orderType").val();//工单类型
  722. url += "&producttype=" + $('#productTypeFilt').val();//产品类别
  723. url += "&city=" + $('#cityName').val();//市
  724. url += "&key=" + $('#keyWord').val();//关键词
  725. url += "&workid=" + $('#orderNum').val();//关键词
  726. url += "&starttime=" + ($("#greetingTimes").val() && $("#greetingTimes").val().split(' ~ ')[0]);//开始时间
  727. url += "&endtime=" + ($("#greetingTimes").val() && $("#greetingTimes").val().split(' ~ ')[1]);//结束时间
  728. } else if(stype == '2') {
  729. url += "&name=" + $("#ss_khxm").val() + "&tel=" + $("#ss_khdh").val() + "&key=" + $("#ss_gdnr").val() + "&state=" + $("#ss_gdzt").val();
  730. url += "&type=" + $("#ss_gdlx").val() + "&orderid=" + $("#ss_gdbh").val() + "&code=" + $("#ss_zxgh").val();
  731. }
  732. obj.href = url;
  733. }
  734. var ns;
  735. $.ajax({
  736. type: "get",
  737. url: huayi.config.callcenter_url + "CallInScreen/GetCurrUserDep",
  738. dataType: 'json',
  739. async: true,
  740. data: {
  741. token: $.cookie("token")
  742. },
  743. success: function(data) {
  744. if(data.state.toLowerCase() == 'success') {
  745. if(data.data.groname == '思念组') {
  746. $('#ce').show();
  747. ns = 1;
  748. $('.BZ').removeClass("Hidens");
  749. } else {
  750. $('#ces').show();
  751. ns = 2;
  752. $('.BZ').addClass("Hidens");
  753. }
  754. }
  755. }
  756. });
  757. </script>
  758. </body>
  759. </html>