FuWaiCallCenter_UI/CallCenterWe.../js/WorkOrder/WorkOrderEnd...

/**
 * 工单处理（结束）
 * */

$(document).ready(function() {
	autosize($('textarea'));
	var ID = helper.request.queryString("oid"); //工单ID
	if(ID) {
		getWorkOrderInfo(ID);
	}
	
	//点击确定
	$("#clgd").click(function() {
		if(!$("#cont").val()) {
			layer.confirm('请输入处理内容！', {
				icon: 2,
				btn: ['确定']
			});
			return;
		}
		dealWorkOrder(ID);
	});

})

//获取工单信息
function getWorkOrderInfo(oid) {
	$.ajax({
		type: "get",
		url: huayi.config.callcenter_url + "WorkOrder/GetWorkOrder",
		async: true,
		dataType: 'json',
		data: {
			orderid: oid,
			token: $.cookie("token")
		},
		success: function(data) {
			/*验证请求*/
			if(data.state == "success") {
				var Str = data.data.data;
				if(Str && Str.length > 0) {
					$('#cl_gdbh').text(Str[0].WorkOrderID); //工单编号
					$("#cl_gdlx").text(Str[0].GDLXName); //工单类型
					$("#xq_source").text(Str[0].GDLYName); //工单来源
					$("#xq_handle").text(Str[0].YWLXName); //业务办理
					$("#cl_khxm").text(Str[0].Customer); //姓名
					$("#cl_khdh").text(helper.filter.cutTel(Str[0].CustomerTel)); //电话
					$('#cl_gdnr').text(decodeURIComponent(Str[0].Detail));
					//微信内文件（暂时不用）
					var Files = Str[0].Files;
					if(Files) {
						var a;
						var b;
						$(Files).each(function(i, n) {
							a = n.F_FileType.split("\/")[0];
							b = n.F_FileName.split(".")[1];
//							console.log(a);
							if(a == 'image') {
								$('<div class="img-box"><a href="+' + n.F_FileUrl + '" download="' + n.F_FileName + '"><img src="' + n.F_FileUrl + '" alt="" class="image-item"  data-preview-group="1" /><span class="">' + b + '</span></a><div>').appendTo(".space");
							} else {
								$('<div class="img-box "><a href="+' + n.F_FileUrl + '" download="' + n.F_FileName + '"><span class="">' + b + '</span></a><div>').appendTo(".space");
							}

						})
					}

				}
			}
		}
	});
}

//获取工单类型
function getTypeName(val) {
	var str = '';
	switch(val + '') {
		case '107':
			str = "咨询";
			break;
		case '108':
			str = "投诉";
			break;
	}
	return str;
}

//处理
function dealWorkOrder(oid) {
	var isDetail = helper.request.queryString("isDetail"); //是否是详情页面的处理
	$.post(huayi.config.callcenter_url + 'WorkOrder/DealWorkOrder', {
		orderid: oid, //否	strubg	工单ID
		isover: $("input[name='isoverOptions']:checked").val(), //是否完结 0否，1是
		cont: $("#cont").val(), //否	处理内容
		token: $.cookie("token")
	}, function(result) {
		result = $.parseJSON(result);
		if(result.state.toLowerCase() == "success") {
			if(isDetail === "true") {
				parent.parent.layer.closeAll();
				parent.parent.$('#orderlist').bootstrapTable('refresh');
				parent.parent.layer.msg("工单处理成功！");
			} else {
				var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
				parent.layer.close(index); //再执行关闭
				parent.$('#workorderlist').bootstrapTable('refresh');
				parent.$('.Closed').trigger('click');
				parent.layer.msg("工单处理成功！");
			}
			top.workcount();
		}
	})
}