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- using CallCenterApi.DB;
- using System;
- using System.Collections.Generic;
- using System.Data;
- using System.Data.SqlClient;
- using System.Linq;
- using System.Text;
- using System.Threading.Tasks;
- namespace CallCenterApi.DAL
- {
- /// <summary>
- /// 数据访问类:T_Call_CallRecords
- /// </summary>
- public partial class T_Call_CallRecords
- {
- public T_Call_CallRecords()
- { }
- #region BasicMethod
- /// <summary>
- /// 得到最大ID
- /// </summary>
- public int GetMaxId()
- {
- return DbHelperSQL.GetMaxID("CallRecordsId", "T_Call_CallRecords WITH(NOLOCK)");
- }
- /// <summary>
- /// 是否存在该记录
- /// </summary>
- public bool Exists(int CallRecordsId)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("select count(1) from T_Call_CallRecords WITH(NOLOCK)");
- strSql.Append(" where CallRecordsId=@CallRecordsId");
- SqlParameter[] parameters = {
- new SqlParameter("@CallRecordsId", SqlDbType.Int,4)
- };
- parameters[0].Value = CallRecordsId;
- return DbHelperSQL.Exists(strSql.ToString(), parameters);
- }
- /// <summary>
- /// 增加一条数据
- /// </summary>
- public int Add(CallCenterApi.Model.T_Call_CallRecords model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("insert into T_Call_CallRecords(");
- strSql.Append("CallId,CallNumber,CusId,CusCode,CallType,CallState,DealType,BeginTime,IvrStartTime,IvrEndTime,RingStartTime,RingEndTime,TalkStartTime,TalkEndTime,EndTime,LongTime,IvrLongTime,RingLongTime,TalkLongTime,UserId,UserCode,UserName,ExtNumber,FilePath,IsExitWorkOrder,IsDeal,OperateType,OperateObject,OperateTime,Remark,MYD,BusinessType,Location,WaitStartTime,WaitEndTime,WaitLongTime,NoCallState,WorkTimesDiff,F_QCState,F_QCScore,F_QCRemark,F_QCUserId,F_QCUserName,F_QCTime,F_QCIsSelect,F_HJJGId,F_HJJGName,F_QCQuestion,F_QCAdvise,TaskType,TaskPhoneID,TaskID)");
- strSql.Append(" values (");
- strSql.Append("@CallId,@CallNumber,@CusId,@CusCode,@CallType,@CallState,@DealType,@BeginTime,@IvrStartTime,@IvrEndTime,@RingStartTime,@RingEndTime,@TalkStartTime,@TalkEndTime,@EndTime,@LongTime,@IvrLongTime,@RingLongTime,@TalkLongTime,@UserId,@UserCode,@UserName,@ExtNumber,@FilePath,@IsExitWorkOrder,@IsDeal,@OperateType,@OperateObject,@OperateTime,@Remark,@MYD,@BusinessType,@Location,@WaitStartTime,@WaitEndTime,@WaitLongTime,@NoCallState,@WorkTimesDiff,@F_QCState,@F_QCScore,@F_QCRemark,@F_QCUserId,@F_QCUserName,@F_QCTime,@F_QCIsSelect,@F_HJJGId,@F_HJJGName,@F_QCQuestion,@F_QCAdvise,@TaskType,@TaskPhoneID,@TaskID)");
- strSql.Append(";select @@IDENTITY");
- SqlParameter[] parameters = {
- new SqlParameter("@CallId", SqlDbType.VarChar,50),
- new SqlParameter("@CallNumber", SqlDbType.VarChar,100),
- new SqlParameter("@CusId", SqlDbType.VarChar,50),
- new SqlParameter("@CusCode", SqlDbType.VarChar,50),
- new SqlParameter("@CallType", SqlDbType.Int,4),
- new SqlParameter("@CallState", SqlDbType.Int,4),
- new SqlParameter("@DealType", SqlDbType.Int,4),
- new SqlParameter("@BeginTime", SqlDbType.DateTime),
- new SqlParameter("@IvrStartTime", SqlDbType.DateTime),
- new SqlParameter("@IvrEndTime", SqlDbType.DateTime),
- new SqlParameter("@RingStartTime", SqlDbType.DateTime),
- new SqlParameter("@RingEndTime", SqlDbType.DateTime),
- new SqlParameter("@TalkStartTime", SqlDbType.DateTime),
- new SqlParameter("@TalkEndTime", SqlDbType.DateTime),
- new SqlParameter("@EndTime", SqlDbType.DateTime),
- new SqlParameter("@LongTime", SqlDbType.Int,4),
- new SqlParameter("@IvrLongTime", SqlDbType.Int,4),
- new SqlParameter("@RingLongTime", SqlDbType.Int,4),
- new SqlParameter("@TalkLongTime", SqlDbType.Int,4),
- new SqlParameter("@UserId", SqlDbType.Int,4),
- new SqlParameter("@UserCode", SqlDbType.VarChar,50),
- new SqlParameter("@UserName", SqlDbType.NVarChar,20),
- new SqlParameter("@ExtNumber", SqlDbType.VarChar,50),
- new SqlParameter("@FilePath", SqlDbType.VarChar,200),
- new SqlParameter("@IsExitWorkOrder", SqlDbType.Bit,1),
- new SqlParameter("@IsDeal", SqlDbType.Int,4),
- new SqlParameter("@OperateType", SqlDbType.Int,4),
- new SqlParameter("@OperateObject", SqlDbType.VarChar,20),
- new SqlParameter("@OperateTime", SqlDbType.DateTime),
- new SqlParameter("@Remark", SqlDbType.NVarChar,1000),
- new SqlParameter("@MYD", SqlDbType.Int,4),
- new SqlParameter("@BusinessType", SqlDbType.Int,4),
- new SqlParameter("@Location", SqlDbType.NVarChar,100),
- new SqlParameter("@WaitStartTime", SqlDbType.DateTime),
- new SqlParameter("@WaitEndTime", SqlDbType.DateTime),
- new SqlParameter("@WaitLongTime", SqlDbType.Int,4),
- new SqlParameter("@NoCallState", SqlDbType.Int,4),
- new SqlParameter("@WorkTimesDiff", SqlDbType.Int,4),
- new SqlParameter("@F_QCState", SqlDbType.SmallInt,2),
- new SqlParameter("@F_QCScore", SqlDbType.Decimal,9),
- new SqlParameter("@F_QCRemark", SqlDbType.Text),
- new SqlParameter("@F_QCUserId", SqlDbType.Int,4),
- new SqlParameter("@F_QCUserName", SqlDbType.NVarChar,50),
- new SqlParameter("@F_QCTime", SqlDbType.DateTime),
- new SqlParameter("@F_QCIsSelect", SqlDbType.SmallInt,2),
- new SqlParameter("@F_HJJGId", SqlDbType.Int,4),
- new SqlParameter("@F_HJJGName", SqlDbType.NVarChar,500),
- new SqlParameter("@F_QCQuestion", SqlDbType.NText),
- new SqlParameter("@F_QCAdvise", SqlDbType.NText),
- new SqlParameter("@TaskType", SqlDbType.NVarChar,10),
- new SqlParameter("@TaskPhoneID", SqlDbType.NVarChar,10),
- new SqlParameter("@TaskID", SqlDbType.NVarChar,32)};
- parameters[0].Value = model.CallId;
- parameters[1].Value = model.CallNumber;
- parameters[2].Value = model.CusId;
- parameters[3].Value = model.CusCode;
- parameters[4].Value = model.CallType;
- parameters[5].Value = model.CallState;
- parameters[6].Value = model.DealType;
- parameters[7].Value = model.BeginTime;
- parameters[8].Value = model.IvrStartTime;
- parameters[9].Value = model.IvrEndTime;
- parameters[10].Value = model.RingStartTime;
- parameters[11].Value = model.RingEndTime;
- parameters[12].Value = model.TalkStartTime;
- parameters[13].Value = model.TalkEndTime;
- parameters[14].Value = model.EndTime;
- parameters[15].Value = model.LongTime;
- parameters[16].Value = model.IvrLongTime;
- parameters[17].Value = model.RingLongTime;
- parameters[18].Value = model.TalkLongTime;
- parameters[19].Value = model.UserId;
- parameters[20].Value = model.UserCode;
- parameters[21].Value = model.UserName;
- parameters[22].Value = model.ExtNumber;
- parameters[23].Value = model.FilePath;
- parameters[24].Value = model.IsExitWorkOrder;
- parameters[25].Value = model.IsDeal;
- parameters[26].Value = model.OperateType;
- parameters[27].Value = model.OperateObject;
- parameters[28].Value = model.OperateTime;
- parameters[29].Value = model.Remark;
- parameters[30].Value = model.MYD;
- parameters[31].Value = model.BusinessType;
- parameters[32].Value = model.Location;
- parameters[33].Value = model.WaitStartTime;
- parameters[34].Value = model.WaitEndTime;
- parameters[35].Value = model.WaitLongTime;
- parameters[36].Value = model.NoCallState;
- parameters[37].Value = model.WorkTimesDiff;
- parameters[38].Value = model.F_QCState;
- parameters[39].Value = model.F_QCScore;
- parameters[40].Value = model.F_QCRemark;
- parameters[41].Value = model.F_QCUserId;
- parameters[42].Value = model.F_QCUserName;
- parameters[43].Value = model.F_QCTime;
- parameters[44].Value = model.F_QCIsSelect;
- parameters[45].Value = model.F_HJJGId;
- parameters[46].Value = model.F_HJJGName;
- parameters[47].Value = model.F_QCQuestion;
- parameters[48].Value = model.F_QCAdvise;
- parameters[49].Value = model.TaskType;
- parameters[50].Value = model.TaskPhoneID;
- parameters[51].Value = model.TaskID;
- object obj = DbHelperSQL.GetSingle(strSql.ToString(), parameters);
- if (obj == null)
- {
- return 0;
- }
- else
- {
- return Convert.ToInt32(obj);
- }
- }
- /// <summary>
- /// 更新一条数据
- /// </summary>
- public bool Update(CallCenterApi.Model.T_Call_CallRecords model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Call_CallRecords set ");
- strSql.Append("CallId=@CallId,");
- strSql.Append("CallNumber=@CallNumber,");
- strSql.Append("CusId=@CusId,");
- strSql.Append("CusCode=@CusCode,");
- strSql.Append("CallType=@CallType,");
- strSql.Append("CallState=@CallState,");
- strSql.Append("DealType=@DealType,");
- strSql.Append("BeginTime=@BeginTime,");
- strSql.Append("IvrStartTime=@IvrStartTime,");
- strSql.Append("IvrEndTime=@IvrEndTime,");
- strSql.Append("RingStartTime=@RingStartTime,");
- strSql.Append("RingEndTime=@RingEndTime,");
- strSql.Append("TalkStartTime=@TalkStartTime,");
- strSql.Append("TalkEndTime=@TalkEndTime,");
- strSql.Append("EndTime=@EndTime,");
- strSql.Append("LongTime=@LongTime,");
- strSql.Append("IvrLongTime=@IvrLongTime,");
- strSql.Append("RingLongTime=@RingLongTime,");
- strSql.Append("TalkLongTime=@TalkLongTime,");
- strSql.Append("UserId=@UserId,");
- strSql.Append("UserCode=@UserCode,");
- strSql.Append("UserName=@UserName,");
- strSql.Append("ExtNumber=@ExtNumber,");
- strSql.Append("FilePath=@FilePath,");
- strSql.Append("IsExitWorkOrder=@IsExitWorkOrder,");
- strSql.Append("IsDeal=@IsDeal,");
- strSql.Append("OperateType=@OperateType,");
- strSql.Append("OperateObject=@OperateObject,");
- strSql.Append("OperateTime=@OperateTime,");
- strSql.Append("Remark=@Remark,");
- strSql.Append("MYD=@MYD,");
- strSql.Append("BusinessType=@BusinessType,");
- strSql.Append("Location=@Location,");
- strSql.Append("WaitStartTime=@WaitStartTime,");
- strSql.Append("WaitEndTime=@WaitEndTime,");
- strSql.Append("WaitLongTime=@WaitLongTime,");
- strSql.Append("NoCallState=@NoCallState,");
- strSql.Append("WorkTimesDiff=@WorkTimesDiff,");
- strSql.Append("F_QCState=@F_QCState,");
- strSql.Append("F_QCScore=@F_QCScore,");
- strSql.Append("F_QCRemark=@F_QCRemark,");
- strSql.Append("F_QCUserId=@F_QCUserId,");
- strSql.Append("F_QCUserName=@F_QCUserName,");
- strSql.Append("F_QCTime=@F_QCTime,");
- strSql.Append("F_QCIsSelect=@F_QCIsSelect,");
- strSql.Append("F_HJJGId=@F_HJJGId,");
- strSql.Append("F_HJJGName=@F_HJJGName,");
- strSql.Append("F_QCQuestion=@F_QCQuestion,");
- strSql.Append("F_QCAdvise=@F_QCAdvise,");
- strSql.Append("TaskType=@TaskType,");
- strSql.Append("TaskPhoneID=@TaskPhoneID,");
- strSql.Append("TaskID=@TaskID");
- strSql.Append(" where CallRecordsId=@CallRecordsId");
- SqlParameter[] parameters = {
- new SqlParameter("@CallId", SqlDbType.VarChar,50),
- new SqlParameter("@CallNumber", SqlDbType.VarChar,100),
- new SqlParameter("@CusId", SqlDbType.VarChar,50),
- new SqlParameter("@CusCode", SqlDbType.VarChar,50),
- new SqlParameter("@CallType", SqlDbType.Int,4),
- new SqlParameter("@CallState", SqlDbType.Int,4),
- new SqlParameter("@DealType", SqlDbType.Int,4),
- new SqlParameter("@BeginTime", SqlDbType.DateTime),
- new SqlParameter("@IvrStartTime", SqlDbType.DateTime),
- new SqlParameter("@IvrEndTime", SqlDbType.DateTime),
- new SqlParameter("@RingStartTime", SqlDbType.DateTime),
- new SqlParameter("@RingEndTime", SqlDbType.DateTime),
- new SqlParameter("@TalkStartTime", SqlDbType.DateTime),
- new SqlParameter("@TalkEndTime", SqlDbType.DateTime),
- new SqlParameter("@EndTime", SqlDbType.DateTime),
- new SqlParameter("@LongTime", SqlDbType.Int,4),
- new SqlParameter("@IvrLongTime", SqlDbType.Int,4),
- new SqlParameter("@RingLongTime", SqlDbType.Int,4),
- new SqlParameter("@TalkLongTime", SqlDbType.Int,4),
- new SqlParameter("@UserId", SqlDbType.Int,4),
- new SqlParameter("@UserCode", SqlDbType.VarChar,50),
- new SqlParameter("@UserName", SqlDbType.NVarChar,20),
- new SqlParameter("@ExtNumber", SqlDbType.VarChar,50),
- new SqlParameter("@FilePath", SqlDbType.VarChar,200),
- new SqlParameter("@IsExitWorkOrder", SqlDbType.Bit,1),
- new SqlParameter("@IsDeal", SqlDbType.Int,4),
- new SqlParameter("@OperateType", SqlDbType.Int,4),
- new SqlParameter("@OperateObject", SqlDbType.VarChar,20),
- new SqlParameter("@OperateTime", SqlDbType.DateTime),
- new SqlParameter("@Remark", SqlDbType.NVarChar,1000),
- new SqlParameter("@MYD", SqlDbType.Int,4),
- new SqlParameter("@BusinessType", SqlDbType.Int,4),
- new SqlParameter("@Location", SqlDbType.NVarChar,100),
- new SqlParameter("@WaitStartTime", SqlDbType.DateTime),
- new SqlParameter("@WaitEndTime", SqlDbType.DateTime),
- new SqlParameter("@WaitLongTime", SqlDbType.Int,4),
- new SqlParameter("@NoCallState", SqlDbType.Int,4),
- new SqlParameter("@WorkTimesDiff", SqlDbType.Int,4),
- new SqlParameter("@F_QCState", SqlDbType.SmallInt,2),
- new SqlParameter("@F_QCScore", SqlDbType.Decimal,9),
- new SqlParameter("@F_QCRemark", SqlDbType.Text),
- new SqlParameter("@F_QCUserId", SqlDbType.Int,4),
- new SqlParameter("@F_QCUserName", SqlDbType.NVarChar,50),
- new SqlParameter("@F_QCTime", SqlDbType.DateTime),
- new SqlParameter("@F_QCIsSelect", SqlDbType.SmallInt,2),
- new SqlParameter("@F_HJJGId", SqlDbType.Int,4),
- new SqlParameter("@F_HJJGName", SqlDbType.NVarChar,500),
- new SqlParameter("@F_QCQuestion", SqlDbType.NText),
- new SqlParameter("@F_QCAdvise", SqlDbType.NText),
- new SqlParameter("@TaskType", SqlDbType.NVarChar,10),
- new SqlParameter("@TaskPhoneID", SqlDbType.NVarChar,10),
- new SqlParameter("@TaskID", SqlDbType.NVarChar,32),
- new SqlParameter("@CallRecordsId", SqlDbType.Int,4)};
- parameters[0].Value = model.CallId;
- parameters[1].Value = model.CallNumber;
- parameters[2].Value = model.CusId;
- parameters[3].Value = model.CusCode;
- parameters[4].Value = model.CallType;
- parameters[5].Value = model.CallState;
- parameters[6].Value = model.DealType;
- parameters[7].Value = model.BeginTime;
- parameters[8].Value = model.IvrStartTime;
- parameters[9].Value = model.IvrEndTime;
- parameters[10].Value = model.RingStartTime;
- parameters[11].Value = model.RingEndTime;
- parameters[12].Value = model.TalkStartTime;
- parameters[13].Value = model.TalkEndTime;
- parameters[14].Value = model.EndTime;
- parameters[15].Value = model.LongTime;
- parameters[16].Value = model.IvrLongTime;
- parameters[17].Value = model.RingLongTime;
- parameters[18].Value = model.TalkLongTime;
- parameters[19].Value = model.UserId;
- parameters[20].Value = model.UserCode;
- parameters[21].Value = model.UserName;
- parameters[22].Value = model.ExtNumber;
- parameters[23].Value = model.FilePath;
- parameters[24].Value = model.IsExitWorkOrder;
- parameters[25].Value = model.IsDeal;
- parameters[26].Value = model.OperateType;
- parameters[27].Value = model.OperateObject;
- parameters[28].Value = model.OperateTime;
- parameters[29].Value = model.Remark;
- parameters[30].Value = model.MYD;
- parameters[31].Value = model.BusinessType;
- parameters[32].Value = model.Location;
- parameters[33].Value = model.WaitStartTime;
- parameters[34].Value = model.WaitEndTime;
- parameters[35].Value = model.WaitLongTime;
- parameters[36].Value = model.NoCallState;
- parameters[37].Value = model.WorkTimesDiff;
- parameters[38].Value = model.F_QCState;
- parameters[39].Value = model.F_QCScore;
- parameters[40].Value = model.F_QCRemark;
- parameters[41].Value = model.F_QCUserId;
- parameters[42].Value = model.F_QCUserName;
- parameters[43].Value = model.F_QCTime;
- parameters[44].Value = model.F_QCIsSelect;
- parameters[45].Value = model.F_HJJGId;
- parameters[46].Value = model.F_HJJGName;
- parameters[47].Value = model.F_QCQuestion;
- parameters[48].Value = model.F_QCAdvise;
- parameters[49].Value = model.TaskType;
- parameters[50].Value = model.TaskPhoneID;
- parameters[51].Value = model.TaskID;
- parameters[52].Value = model.CallRecordsId;
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- /// <summary>
- /// 删除一条数据
- /// </summary>
- public bool Delete(int CallRecordsId)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("delete from T_Call_CallRecords WITH(NOLOCK) ");
- strSql.Append(" where CallRecordsId=@CallRecordsId");
- SqlParameter[] parameters = {
- new SqlParameter("@CallRecordsId", SqlDbType.Int,4)
- };
- parameters[0].Value = CallRecordsId;
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- /// <summary>
- /// 批量删除数据
- /// </summary>
- public bool DeleteList(string CallRecordsIdlist)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("delete from T_Call_CallRecords WITH(NOLOCK) ");
- strSql.Append(" where CallRecordsId in (" + CallRecordsIdlist + ") ");
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString());
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- /// <summary>
- /// 得到一个对象实体
- /// </summary>
- public Model.T_Call_CallRecords GetModel(int CallRecordsId)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("select top 1 * from T_Call_CallRecords WITH(NOLOCK) ");
- strSql.Append(" where CallRecordsId=@CallRecordsId");
- SqlParameter[] parameters = {
- new SqlParameter("@CallRecordsId", SqlDbType.Int,4)
- };
- parameters[0].Value = CallRecordsId;
- Model.T_Call_CallRecords model = new Model.T_Call_CallRecords();
- DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters);
- if (ds.Tables[0].Rows.Count > 0)
- {
- return DataRowToModel(ds.Tables[0].Rows[0]);
- }
- else
- {
- return null;
- }
- }
- /// <summary>
- /// 得到一个对象实体
- /// </summary>
- public Model.T_Call_CallRecords DataRowToModel(DataRow row)
- {
- Model.T_Call_CallRecords model = new Model.T_Call_CallRecords();
- if (row != null)
- {
- if (row["CallId"] != null)
- {
- model.CallId = row["CallId"].ToString();
- }
- if (row["CallNumber"] != null)
- {
- model.CallNumber = row["CallNumber"].ToString();
- }
- if (row["CusId"] != null)
- {
- model.CusId = row["CusId"].ToString();
- }
- if (row["CusCode"] != null)
- {
- model.CusCode = row["CusCode"].ToString();
- }
- if (row["CallType"] != null && row["CallType"].ToString() != "")
- {
- model.CallType = int.Parse(row["CallType"].ToString());
- }
- if (row["CallState"] != null && row["CallState"].ToString() != "")
- {
- model.CallState = int.Parse(row["CallState"].ToString());
- }
- if (row["DealType"] != null && row["DealType"].ToString() != "")
- {
- model.DealType = int.Parse(row["DealType"].ToString());
- }
- if (row["BeginTime"] != null && row["BeginTime"].ToString() != "")
- {
- model.BeginTime = DateTime.Parse(row["BeginTime"].ToString());
- }
- if (row["IvrStartTime"] != null && row["IvrStartTime"].ToString() != "")
- {
- model.IvrStartTime = DateTime.Parse(row["IvrStartTime"].ToString());
- }
- if (row["IvrEndTime"] != null && row["IvrEndTime"].ToString() != "")
- {
- model.IvrEndTime = DateTime.Parse(row["IvrEndTime"].ToString());
- }
- if (row["RingStartTime"] != null && row["RingStartTime"].ToString() != "")
- {
- model.RingStartTime = DateTime.Parse(row["RingStartTime"].ToString());
- }
- if (row["RingEndTime"] != null && row["RingEndTime"].ToString() != "")
- {
- model.RingEndTime = DateTime.Parse(row["RingEndTime"].ToString());
- }
- if (row["TalkStartTime"] != null && row["TalkStartTime"].ToString() != "")
- {
- model.TalkStartTime = DateTime.Parse(row["TalkStartTime"].ToString());
- }
- if (row["TalkEndTime"] != null && row["TalkEndTime"].ToString() != "")
- {
- model.TalkEndTime = DateTime.Parse(row["TalkEndTime"].ToString());
- }
- if (row["EndTime"] != null && row["EndTime"].ToString() != "")
- {
- model.EndTime = DateTime.Parse(row["EndTime"].ToString());
- }
- if (row["LongTime"] != null && row["LongTime"].ToString() != "")
- {
- model.LongTime = int.Parse(row["LongTime"].ToString());
- }
- if (row["IvrLongTime"] != null && row["IvrLongTime"].ToString() != "")
- {
- model.IvrLongTime = int.Parse(row["IvrLongTime"].ToString());
- }
- if (row["RingLongTime"] != null && row["RingLongTime"].ToString() != "")
- {
- model.RingLongTime = int.Parse(row["RingLongTime"].ToString());
- }
- if (row["TalkLongTime"] != null && row["TalkLongTime"].ToString() != "")
- {
- model.TalkLongTime = int.Parse(row["TalkLongTime"].ToString());
- }
- if (row["UserId"] != null && row["UserId"].ToString() != "")
- {
- model.UserId = int.Parse(row["UserId"].ToString());
- }
- if (row["UserCode"] != null)
- {
- model.UserCode = row["UserCode"].ToString();
- }
- if (row["UserName"] != null)
- {
- model.UserName = row["UserName"].ToString();
- }
- if (row["ExtNumber"] != null)
- {
- model.ExtNumber = row["ExtNumber"].ToString();
- }
- if (row["FilePath"] != null)
- {
- model.FilePath = row["FilePath"].ToString();
- }
- if (row["IsExitWorkOrder"] != null && row["IsExitWorkOrder"].ToString() != "")
- {
- if ((row["IsExitWorkOrder"].ToString() == "1") || (row["IsExitWorkOrder"].ToString().ToLower() == "true"))
- {
- model.IsExitWorkOrder = true;
- }
- else
- {
- model.IsExitWorkOrder = false;
- }
- }
- if (row["IsDeal"] != null && row["IsDeal"].ToString() != "")
- {
- model.IsDeal = int.Parse(row["IsDeal"].ToString());
- }
- if (row["OperateType"] != null && row["OperateType"].ToString() != "")
- {
- model.OperateType = int.Parse(row["OperateType"].ToString());
- }
- if (row["OperateObject"] != null)
- {
- model.OperateObject = row["OperateObject"].ToString();
- }
- if (row["OperateTime"] != null && row["OperateTime"].ToString() != "")
- {
- model.OperateTime = DateTime.Parse(row["OperateTime"].ToString());
- }
- if (row["Remark"] != null)
- {
- model.Remark = row["Remark"].ToString();
- }
- if (row["MYD"] != null && row["MYD"].ToString() != "")
- {
- model.MYD = int.Parse(row["MYD"].ToString());
- }
- if (row["BusinessType"] != null && row["BusinessType"].ToString() != "")
- {
- model.BusinessType = int.Parse(row["BusinessType"].ToString());
- }
- if (row["Location"] != null)
- {
- model.Location = row["Location"].ToString();
- }
- if (row["CallRecordsId"] != null && row["CallRecordsId"].ToString() != "")
- {
- model.CallRecordsId = int.Parse(row["CallRecordsId"].ToString());
- }
- if (row["WaitStartTime"] != null && row["WaitStartTime"].ToString() != "")
- {
- model.WaitStartTime = DateTime.Parse(row["WaitStartTime"].ToString());
- }
- if (row["WaitEndTime"] != null && row["WaitEndTime"].ToString() != "")
- {
- model.WaitEndTime = DateTime.Parse(row["WaitEndTime"].ToString());
- }
- if (row["WaitLongTime"] != null && row["WaitLongTime"].ToString() != "")
- {
- model.WaitLongTime = int.Parse(row["WaitLongTime"].ToString());
- }
- if (row["NoCallState"] != null && row["NoCallState"].ToString() != "")
- {
- model.NoCallState = int.Parse(row["NoCallState"].ToString());
- }
- if (row["WorkTimesDiff"] != null && row["WorkTimesDiff"].ToString() != "")
- {
- model.WorkTimesDiff = int.Parse(row["WorkTimesDiff"].ToString());
- }
- if (row["F_QCState"] != null && row["F_QCState"].ToString() != "")
- {
- model.F_QCState = int.Parse(row["F_QCState"].ToString());
- }
- if (row["F_QCScore"] != null && row["F_QCScore"].ToString() != "")
- {
- model.F_QCScore = decimal.Parse(row["F_QCScore"].ToString());
- }
- if (row["F_QCRemark"] != null)
- {
- model.F_QCRemark = row["F_QCRemark"].ToString();
- }
- if (row["F_QCUserId"] != null && row["F_QCUserId"].ToString() != "")
- {
- model.F_QCUserId = int.Parse(row["F_QCUserId"].ToString());
- }
- if (row["F_QCUserName"] != null)
- {
- model.F_QCUserName = row["F_QCUserName"].ToString();
- }
- if (row["F_QCTime"] != null && row["F_QCTime"].ToString() != "")
- {
- model.F_QCTime = DateTime.Parse(row["F_QCTime"].ToString());
- }
- if (row["F_QCIsSelect"] != null && row["F_QCIsSelect"].ToString() != "")
- {
- model.F_QCIsSelect = int.Parse(row["F_QCIsSelect"].ToString());
- }
- if (row["F_HJJGId"] != null && row["F_HJJGId"].ToString() != "")
- {
- model.F_HJJGId = int.Parse(row["F_HJJGId"].ToString());
- }
- if (row["F_HJJGName"] != null)
- {
- model.F_HJJGName = row["F_HJJGName"].ToString();
- }
- if (row["F_QCQuestion"] != null)
- {
- model.F_QCQuestion = row["F_QCQuestion"].ToString();
- }
- if (row["F_QCAdvise"] != null)
- {
- model.F_QCAdvise = row["F_QCAdvise"].ToString();
- }
- if (row["TaskType"] != null)
- {
- model.TaskType = row["TaskType"].ToString();
- }
- if (row["TaskPhoneID"] != null)
- {
- model.TaskPhoneID = row["TaskPhoneID"].ToString();
- }
- if (row["TaskID"] != null)
- {
- model.TaskID = row["TaskID"].ToString();
- }
- }
- return model;
- }
- /// <summary>
- /// 获得数据列表
- /// </summary>
- public DataSet GetList(string strWhere)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("select * ");
- strSql.Append(" FROM T_Call_CallRecords WITH(NOLOCK) ");
- if (strWhere.Trim() != "")
- {
- strSql.Append(" where " + strWhere);
- }
- return DbHelperSQL.Query(strSql.ToString());
- }
- /// <summary>
- /// 获得前几行数据
- /// </summary>
- public DataSet GetList(int Top, string strWhere, string filedOrder)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("select ");
- if (Top > 0)
- {
- strSql.Append(" top " + Top.ToString());
- }
- strSql.Append(" * ");
- strSql.Append(" FROM T_Call_CallRecords WITH(NOLOCK) ");
- if (strWhere.Trim() != "")
- {
- strSql.Append(" where " + strWhere);
- }
- strSql.Append(" order by " + filedOrder);
- return DbHelperSQL.Query(strSql.ToString());
- }
- /// <summary>
- /// 获取记录总数
- /// </summary>
- public int GetRecordCount(string strWhere)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("select count(1) FROM T_Call_CallRecords WITH(NOLOCK) ");
- if (strWhere.Trim() != "")
- {
- strSql.Append(" where " + strWhere);
- }
- object obj = DbHelperSQL.GetSingle(strSql.ToString());
- if (obj == null)
- {
- return 0;
- }
- else
- {
- return Convert.ToInt32(obj);
- }
- }
- /// <summary>
- /// 分页获取数据列表
- /// </summary>
- public DataSet GetListByPage(string strWhere, string orderby, int startIndex, int endIndex)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("SELECT * FROM ( ");
- strSql.Append(" SELECT ROW_NUMBER() OVER (");
- if (!string.IsNullOrEmpty(orderby.Trim()))
- {
- strSql.Append("order by T." + orderby);
- }
- else
- {
- strSql.Append("order by T.CallRecordsId desc");
- }
- strSql.Append(")AS Row, T.* from T_Call_CallRecords T WITH(NOLOCK) ");
- if (!string.IsNullOrEmpty(strWhere.Trim()))
- {
- strSql.Append(" WHERE " + strWhere);
- }
- strSql.Append(" ) TT");
- strSql.AppendFormat(" WHERE TT.Row between {0} and {1}", startIndex, endIndex);
- return DbHelperSQL.Query(strSql.ToString());
- }
- #endregion BasicMethod
- #region ExtensionMethod
- #endregion ExtensionMethod
- #region 更新来电振铃信息
- /// <summary>
- /// 更新来电振铃信息
- /// </summary>
- public bool UpdateCallInRingTelRecord(Model.T_Call_CallRecords model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Call_CallRecords set ");
- //strSql.Append("IvrLongTime=datediff(second,IvrStartTime,IvrEndTime),");
- //strSql.Append("WaitEndTime=getdate(),");
- //strSql.Append("WaitLongTime=datediff(second,WaitStartTime,getdate()),");
- //strSql.Append("RingStartTime=getdate(),");
- //strSql.Append("UserId=@UserId,");
- //strSql.Append("UserCode=@UserCode,");
- //strSql.Append("UserName=@UserName,");
- //strSql.Append("ExtNumber=@ExtNumber,");
- //strSql.Append("NoCallState=3,");//未接状态为振铃
- strSql.Append("DealType=@DealType");
- strSql.Append(" where CallId=@CallId ");
- SqlParameter[] parameters = {
- //new SqlParameter("@UserId", SqlDbType.Int,4),
- //new SqlParameter("@UserCode", SqlDbType.VarChar,50),
- //new SqlParameter("@UserName", SqlDbType.NVarChar,20),
- //new SqlParameter("@ExtNumber", SqlDbType.VarChar,50),
- new SqlParameter("@CallId", SqlDbType.VarChar,50),
- new SqlParameter("@DealType", SqlDbType.Int,4)};
- //parameters[0].Value = model.UserId;
- //parameters[1].Value = model.UserCode;
- //parameters[2].Value = model.UserName;
- //parameters[3].Value = model.ExtNumber;
- parameters[0].Value = model.CallId;
- parameters[1].Value = model.DealType;
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- #endregion
- #region 更新来电接通信息
- /// <summary>
- /// 更新来电接通信息
- /// </summary>
- public bool UpdateCallInAnswerTelRecord(Model.T_Call_CallRecords model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Call_CallRecords set ");
- strSql.Append("CallState=@CallState,");
- //strSql.Append("RingEndTime=getdate(),");
- //strSql.Append("RingLongTime=datediff(second,RingStartTime,getdate()),");
- //strSql.Append("TalkStartTime=getdate(),");
- strSql.Append("DealType=@DealType");
- strSql.Append(" where CallId=@CallId");
- SqlParameter[] parameters = {
- new SqlParameter("@CallId", SqlDbType.VarChar,50),
- new SqlParameter("@CallState", SqlDbType.Int,4),
- new SqlParameter("@DealType", SqlDbType.Int,4)};
- parameters[0].Value = model.CallId;
- parameters[1].Value = model.CallState;
- parameters[2].Value = model.DealType;
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- #endregion
- #region 更新来电挂断电话记录信息
- /// <summary>
- /// 更新来电挂断电话记录信息
- /// </summary>
- public bool UpdateCallInHookTelRecord(string p_CallId)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Call_CallRecords SET DealType=(case CallState when 1 then 6 else DealType end)");
- strSql.Append(" where CallId=@CallId");
- SqlParameter[] parameters = {
- new SqlParameter("@CallId", SqlDbType.VarChar,50)};
- parameters[0].Value = p_CallId;
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- #endregion
- #region 更新来电录音开始信息
- /// <summary>
- /// 更新来电录音开始信息
- /// </summary>
- public bool UpdateCallInPathTelRecord(Model.T_Call_CallRecords model)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Call_CallRecords set ");
- strSql.Append("CallState=@CallState,");
- //strSql.Append("FilePath=@FilePath,");
- strSql.Append("DealType=@DealType");
- strSql.Append(" where CallId=@CallId");
- SqlParameter[] parameters = {
- new SqlParameter("@CallId", SqlDbType.VarChar,50),
- new SqlParameter("@CallState", SqlDbType.Int,4),
- //new SqlParameter("@FilePath", SqlDbType.VarChar,200),
- new SqlParameter("@DealType", SqlDbType.Int,4)};
- parameters[0].Value = model.CallId;
- parameters[1].Value = model.CallState;
- //parameters[2].Value = model.FilePath;
- parameters[2].Value = model.DealType;
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- #endregion
- #region 根据来电号码获取电话记录
- public Model.T_Call_CallRecords GetModelByTelphone(string CallNumber)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("select top 1 * from T_Call_CallRecords WITH(NOLOCK) ");
- strSql.Append(" where CallNumber=@CallNumber order by BeginTime desc");
- SqlParameter[] parameters = {
- new SqlParameter("@CallNumber", SqlDbType.VarChar,100)
- };
- parameters[0].Value = CallNumber;
- Model.T_Call_CallRecords model = new Model.T_Call_CallRecords();
- DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters);
- if (ds.Tables[0].Rows.Count > 0)
- {
- return DataRowToModel(ds.Tables[0].Rows[0]);
- }
- else
- {
- return null;
- }
- }
- #endregion
- #region 根据CallId获取电话记录
- public Model.T_Call_CallRecords GetModelByCallId(string CallId)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("select top 1 * from T_Call_CallRecords WITH(NOLOCK) ");
- strSql.Append(" where CallId=@CallId order by BeginTime desc");
- SqlParameter[] parameters = {
- new SqlParameter("@CallId", SqlDbType.VarChar,50)
- };
- parameters[0].Value = CallId;
- Model.T_Call_CallRecords model = new Model.T_Call_CallRecords();
- DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters);
- if (ds.Tables[0].Rows.Count > 0)
- {
- return DataRowToModel(ds.Tables[0].Rows[0]);
- }
- else
- {
- return null;
- }
- }
- public Model.T_Call_CallRecords GetModelByRecordId(string CallId)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("select top 1 * from T_Call_CallRecords ");
- strSql.Append(" where CallRecordsId=@CallRecordsId order by BeginTime desc");
- SqlParameter[] parameters = {
- new SqlParameter("@CallRecordsId", SqlDbType.Int)
- };
- parameters[0].Value = Convert.ToInt32(CallId);
- Model.T_Call_CallRecords model = new Model.T_Call_CallRecords();
- DataSet ds = DbHelperSQL.Query(strSql.ToString(), parameters);
- if (ds.Tables[0].Rows.Count > 0)
- {
- return DataRowToModel(ds.Tables[0].Rows[0]);
- }
- else
- {
- return null;
- }
- }
- #endregion
- #region 更新来电处理状态信息
- /// <summary>
- /// 更新来电处理状态信息
- /// </summary>
- public bool UpdateCallInRecordDealType(string callid, int type)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append("update T_Call_CallRecords set ");
- strSql.Append("DealType=@DealType");
- strSql.Append(" where CallId=@CallId ");
- SqlParameter[] parameters = {
- new SqlParameter("@CallId", SqlDbType.VarChar,50),
- new SqlParameter("@DealType", SqlDbType.Int,4)};
- parameters[0].Value = callid;
- parameters[1].Value = type;
- int rows = DbHelperSQL.ExecuteSql(strSql.ToString(), parameters);
- if (rows > 0)
- {
- return true;
- }
- else
- {
- return false;
- }
- }
- #endregion
- #region 导出通话记录
- /// <summary>
- /// 导出通话记录
- /// </summary>
- /// <param name="strWhere"></param>
- /// <returns></returns>
- public DataSet GetListExpt(string strWhere)
- {
- StringBuilder strSql = new StringBuilder();
- strSql.Append(" select ");
- //20180523 通话记录导出增加客户姓名
- strSql.Append(" (select TOP 1 d.F_CustomerName from T_Cus_CustomerBase d ");
- strSql.Append(" where d.F_Telephone=c.CallNumber and d.F_DeleteFlag=0) cusname, ");
- strSql.Append(" callnumber, ");
- strSql.Append("filepath,");
- strSql.Append(" case calltype when 1 then '呼出' else '呼入' end calltypes, ");
- //2018-05-23 lihai 处理方式0:IVR处理1骚扰电话2自助服务3转值班电话4留言5呼损6人工处理
- strSql.Append(" case DealType when 0 then 'IVR处理' when 1 then '骚扰电话' when 2 then '自助服务' when 3 then '转值班电话' when 4 then '留言' when 5 then '呼损' when 6 then '人工处理' else '-' end DealType, ");
- strSql.Append(" (select d.f_deptName from T_Sys_UserAccount u,[dbo].[T_Sys_Department] d ");
- strSql.Append(" where u.F_DeptId=d.F_DeptId and u.F_UserCode= c.UserCode) udept, ");
- strSql.Append(" case callstate when 1 then '已接通' else '未接通' end callstates, ");
- strSql.Append(" usercode, (select F_UserName from T_Sys_UserAccount where F_UserCode= c.UserCode) username, ");
- strSql.Append(" begintime, talkstarttime, talkendtime, talklongtime");
- strSql.Append(" FROM T_Call_CallRecords c WITH(NOLOCK) ");
- if (strWhere.Trim() != "")
- {
- strSql.Append(" where " + strWhere);
- }
- strSql.Append(" order by CallRecordsId desc");
- return DbHelperSQL.Query(strSql.ToString());
- }
- #endregion
- }
- }
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