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工单来源,工单提醒

miaofuhao 6 gadi atpakaļ
vecāks
revīzija
ecee78fa4c

+ 1 - 8
CallCenterWeb.UI/WorkOrder/WorkOrderAppoint.html

@@ -64,22 +64,15 @@
64 64
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
65 65
 					<thead>
66 66
 						<tr>
67
+							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
67 68
 							<th data-field="WorkOrderID" data-formatter="formatterOrderId" data-align="center">工单编号</th>
68 69
 							<th data-field="State" data-formatter="formatterState" data-align="center">工单状态</th>
69
-							<!-- <th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th> -->
70
-							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
71 70
 							<th data-field="GDLXName" data-formatter="formatterSource" data-align="center">工单类型</th>
72 71
 							<th data-field="EFlag" data-formatter="formatterEFlag" data-align="center">特殊案件</th>
73 72
 							<th data-field="GDZLName" data-align="center" data-formatter="formatterSource">工单子类</th>
74
-							<!-- <th data-field="TypeClassName" data-align="center">业务办理</th> -->
75 73
 							<th data-field="Customer" data-align="center" data-formatter="formatterSource">客户姓名</th>
76 74
 							<th data-field="CustomerTel"  data-align="center" data-formatter="formatterSource">客户电话</th>
77
-							<!-- <th data-field="County" data-align="center">公司名称</th> -->
78 75
 							<th data-field="Detail" data-align="center" data-formatter="formatterDetail">反馈内容</th>
79
-							<!-- <th data-field="ResponDeptName" data-formatter="" data-align="center">接收部门</th> -->
80
-							<!-- <th data-field="AuditUserNameRel" data-formatter="formatterAuditUser" data-align="center">接收人</th> -->
81
-							<!-- <th data-field="CBCount" data-align="center">催办</th> -->
82
-							<!-- <th data-field="TimeoutTime" data-align="center">超时提醒(剩余)</th> -->
83 76
 							<th data-field="CreateUserNameRel" data-align="center" data-formatter="formatterSource">创建人</th>
84 77
 							<th data-field="CreateTime" data-width="100" data-align="center" data-formatter="formatterSource">创建时间</th>
85 78
 							<th data-field="WorkOrderID" data-class="workOprate workOprate1" data-formatter="formatterOprateDeal" data-align="center">操作工单</th>

+ 1 - 2
CallCenterWeb.UI/WorkOrder/WorkOrderAssigned.html

@@ -85,10 +85,9 @@
85 85
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
86 86
 					<thead>
87 87
 						<tr>
88
+							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
88 89
 							<th data-field="WorkOrderID" data-formatter="formatterOrderId" data-align="center">工单编号</th>
89 90
 							<th data-field="State" data-formatter="formatterState" data-align="center">工单状态</th>
90
-							<!-- <th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th>   data-formatter="helper.filter.cutTel" -->
91
-							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
92 91
 							<th data-field="GDLXName" data-align="center" data-formatter="formatterSource">工单类型</th>
93 92
 							<th data-field="EFlag" data-formatter="formatterEFlag" data-align="center">特殊案件</th>
94 93
 							<th data-field="GDZLName" data-align="center" data-formatter="formatterSource">工单子类</th>

+ 1 - 2
CallCenterWeb.UI/WorkOrder/WorkOrderAwaitVist.html

@@ -85,10 +85,9 @@
85 85
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
86 86
 					<thead>
87 87
 						<tr>
88
+							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
88 89
 							<th data-field="WorkOrderID" data-formatter="formatterOrderId" data-align="center">工单编号</th>
89 90
 							<th data-field="State" data-formatter="formatterState" data-align="center">工单状态</th>
90
-							<!-- <th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th> -->
91
-							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
92 91
 							<th data-field="GDLXName" data-formatter="formatterSource" data-align="center">工单类型</th>
93 92
 							<th data-field="EFlag" data-formatter="formatterEFlag" data-align="center">特殊案件</th>
94 93
 							<th data-field="GDZLName" data-formatter="formatterSource" data-align="center">工单子类</th>

+ 1 - 2
CallCenterWeb.UI/WorkOrder/WorkOrderBeen.html

@@ -85,10 +85,9 @@
85 85
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
86 86
 					<thead>
87 87
 						<tr>
88
+							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
88 89
 							<th data-field="WorkOrderID" data-formatter="formatterOrderId" data-align="center">工单编号</th>
89 90
 							<th data-field="State" data-formatter="formatterState" data-align="center">工单状态</th>
90
-							<!-- <th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th> -->
91
-							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
92 91
 							<th data-field="GDLXName" data-formatter="formatterSource" data-align="center">工单类型</th>
93 92
 							<th data-field="EFlag" data-formatter="formatterEFlag" data-align="center">特殊案件</th>
94 93
 							<th data-field="GDZLName" data-formatter="formatterSource" data-align="center">工单子类</th>

+ 1 - 2
CallCenterWeb.UI/WorkOrder/WorkOrderDispose.html

@@ -66,10 +66,9 @@
66 66
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
67 67
 					<thead>
68 68
 						<tr>
69
+							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
69 70
 							<th data-field="WorkOrderID" data-formatter="formatterOrderId" data-align="center">工单编号</th>
70 71
 							<th data-field="State" data-formatter="formatterState" data-align="center">工单状态</th>
71
-							<!-- <th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th> -->
72
-							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
73 72
 							<th data-field="GDLXName" data-formatter="formatterSource" data-align="center">工单类型</th>
74 73
 							<th data-field="EFlag" data-formatter="formatterEFlag" data-align="center">特殊案件</th>
75 74
 							<th data-field="GDZLName" data-formatter="formatterSource" data-align="center">工单子类</th>

+ 1 - 6
CallCenterWeb.UI/WorkOrder/WorkOrderPartake.html

@@ -64,22 +64,17 @@
64 64
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
65 65
 					<thead>
66 66
 						<tr>
67
+							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
67 68
 							<th data-field="WorkOrderID" data-formatter="formatterOrderId" data-align="center">工单编号</th>
68 69
 							<th data-field="State" data-formatter="formatterState" data-align="center">工单状态</th>
69
-							<!-- <th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th> -->
70
-							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
71 70
 							<th data-field="GDLXName" data-formatter="formatterSource" data-align="center">工单类型</th>
72 71
 							<th data-field="EFlag" data-formatter="formatterEFlag" data-align="center">特殊案件</th>
73 72
 							<th data-field="GDZLName" data-formatter="formatterSource" data-align="center">工单子类</th>
74
-							<!-- <th data-field="TypeClassName" data-align="center">业务办理</th> -->
75 73
 							<th data-field="Customer" data-formatter="formatterSource" data-align="center">客户姓名</th>
76 74
 							<th data-field="CustomerTel" data-formatter="formatterSource" data-align="center">客户电话</th>
77
-							<!-- <th data-field="County" data-align="center">公司名称</th> -->
78 75
 							<th data-field="Detail" data-align="center" data-formatter="formatterDetail">反馈内容</th>
79 76
 							<th data-field="FileUrl" data-formatter="formatfujian" data-align="center">附件</th>
80 77
 							<th data-field="TimeoutTime" data-formatter="formatterSource" data-align="center">剩余时间</th>
81
-							<!-- <th data-field="AuditUserNameRel" data-formatter="formatterAuditUser" data-align="center">接收人</th> -->
82
-							<!-- <th data-field="CBCount" data-align="center">催办</th> -->
83 78
 							<th data-field="CreateUserNameRel" data-formatter="formatterSource" data-align="center">创建人</th>
84 79
 							<th data-field="CreateTime" data-formatter="formatterSource" data-align="center">创建时间</th>
85 80
 							<th data-field="AppointTime" data-formatter="formatterSource" data-align="center">指派时间</th>

+ 1 - 5
CallCenterWeb.UI/WorkOrder/WorkOrderParty.html

@@ -10,9 +10,7 @@
10 10
 		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
11 11
 		<link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
12 12
 		<link href="../css/init.css" rel="stylesheet" />
13
-
14 13
 	</head>
15
-
16 14
 	<body class="gray-bg">
17 15
 		<div class="daoHang clearfix">
18 16
 			<div class="dhLeft">
@@ -65,14 +63,12 @@
65 63
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams">
66 64
 					<thead>
67 65
 						<tr>
66
+							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
68 67
 							<th data-field="WorkOrderID" data-formatter="formatterOrderId" data-align="center">工单编号</th>
69 68
 							<th data-field="State" data-formatter="formatterState" data-align="center">工单状态</th>
70
-							<!-- <th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th> -->
71
-							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
72 69
 							<th data-field="GDLXName" data-formatter="formatterSource" data-align="center">工单类型</th>							
73 70
 							<th data-field="EFlag" data-formatter="formatterEFlag" data-align="center">特殊案件</th>
74 71
 							<th data-field="GDZLName" data-formatter="formatterSource" data-align="center">工单子类</th>
75
-							<!-- <th data-field="TypeClassName" data-align="center">业务办理</th> -->
76 72
 							<th data-field="Customer" data-formatter="formatterSource" data-align="center">客户姓名</th>
77 73
 							<th data-field="CustomerTel" data-formatter="formatterSource" data-align="center">客户电话</th>
78 74
 							<th data-field="Detail" data-align="center" data-formatter="formatterDetail">反馈内容</th>

+ 1 - 2
CallCenterWeb.UI/WorkOrder/WorkOrderReceive.html

@@ -65,10 +65,9 @@
65 65
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
66 66
 					<thead>
67 67
 						<tr>
68
+							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
68 69
 							<th data-field="WorkOrderID" data-formatter="formatterOrderId" data-align="center">工单编号</th>
69 70
 							<th data-field="State" data-formatter="formatterState" data-align="center">工单状态</th>
70
-							<!-- <th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th> -->
71
-							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
72 71
 							<th data-field="GDLXName" data-formatter="formatterSource" data-align="center">工单类型</th>
73 72
 							<th data-field="EFlag" data-formatter="formatterEFlag" data-align="center">特殊案件</th>
74 73
 							<th data-field="GDZLName" data-formatter="formatterSource" data-align="center">工单子类</th>

+ 1 - 4
CallCenterWeb.UI/WorkOrder/WorkOrderSearch.html

@@ -114,22 +114,19 @@
114 114
 				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
115 115
 					<thead>
116 116
 						<tr>
117
+							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
117 118
 							<th data-field="WorkOrderID" data-formatter="formatterOrderId" data-align="center">工单编号</th>
118 119
 							<th data-field="State" data-formatter="formatterState" data-align="center">工单状态</th>
119 120
 							<th data-field="IsEffective" data-formatter="formatterIsEffective" data-align="center">工单有效性</th>
120
-							<th data-field="GDLYName" data-formatter="formatterSource" data-align="center">工单来源</th>
121 121
 							<th data-field="GDLXName" data-formatter="formatterSource" data-align="center">工单类型</th>
122 122
 							<th data-field="EFlag" data-formatter="formatterEFlag" data-align="center">特殊案件</th>
123
-							<!--<th data-field="TypeClassName" data-align="center">业务办理</th>-->
124 123
 							<th data-field="Customer" data-formatter="formatterSource" data-align="center">姓名</th>
125 124
 							<th data-field="CustomerTel" data-formatter="formatterSource" data-align="center">客户电话</th>
126
-							<!--<th data-field="County" data-align="center">公司名称</th>-->
127 125
 							<th data-field="Detail" data-align="center" data-formatter="formatterDetail" class="contant">反馈内容</th>
128 126
 							<th data-field="ResponDeptName" data-formatter="formatterSource" data-align="center">接收部门</th>
129 127
 							<th data-field="AuditUserNameRel" data-formatter="formatterAuditUser" data-align="center">接收人</th>
130 128
 							<th data-field="CreateUserNameRel" data-formatter="formatterSource" data-align="center">创建人</th>
131 129
 							<th data-field="CreateTime" data-formatter="formatterSource" data-align="center">创建时间</th>
132
-							<!-- <th data-field="ID" data-class="workOprate workOprate7" data-formatter="formatterOprate" data-align="center">操作工单</th> -->
133 130
 						</tr>
134 131
 					</thead>
135 132
 				</table>

BIN
CallCenterWeb.UI/audio/orderTips.wav


+ 1 - 1
CallCenterWeb.UI/commonTpl/WorkOrderEnd.html

@@ -88,7 +88,7 @@
88 88
 						<th>处理状态:</th>
89 89
 						<td colspan="3">
90 90
 							<label class="radio-inline">
91
-								<input type="radio" name="isoverOptions" value="1" checked="checked"> 完结
91
+								<input type="radio" name="isoverOptions" value="1"> 完结
92 92
 							</label>
93 93
 							<label class="radio-inline">
94 94
 								<input type="radio" name="isoverOptions" value="0"> 未完结

+ 1 - 1
CallCenterWeb.UI/index.html

@@ -1069,7 +1069,7 @@
1069 1069
 
1070 1070
 		</div>
1071 1071
 		<!--新工单弹出框-->
1072
-		<div class="add_blank" >您有新的订单,请注意查看</div>
1072
+		<div class="add_blank" >您有新的工单,请及时处理</div>
1073 1073
 		<audio id="btn_audio" preload="metadata">
1074 1074
 			<source src="audio/orderTips.wav" type="audio/wav">
1075 1075
 			<source src="audio/orderTips.mp3" type="audio/mpeg"> 您的浏览器版本太低,不支持语音播放,请升级!

+ 5 - 2
CallCenterWeb.UI/js/WorkOrder/WorkOrderEnd.js

@@ -108,11 +108,14 @@ function getObjectURL(file) {
108 108
 		}
109 109
 //处理
110 110
 function dealWorkOrder(oid,str) {
111
+	var stateFined=$("input[name='isoverOptions']:checked").val();
112
+	if (!stateFined) {
113
+		stateFined=0;
114
+	}
111 115
 	var isDetail = helper.request.queryString("isDetail"); //是否是详情页面的处理
112 116
 	$.post(huayi.config.callcenter_url + 'WorkOrder/DealWorkOrder', {
113
-//		ResultFiles:$('')
114 117
 		orderid: oid, //否	strubg	工单ID
115
-		isover: $("input[name='isoverOptions']:checked").val(), //是否完结 0否,1是
118
+		isover: stateFined, //是否完结 0否,1是
116 119
 		cont: $("#cont").val(), //否	处理内容
117 120
 		ResultFiles:str,
118 121
 		token: $.cookie("token")

+ 4 - 1
CallCenterWeb.UI/js/index.js

@@ -361,6 +361,7 @@ $(document).ready(function() {
361 361
             type:'get',
362 362
             async:false,
363 363
             data:{
364
+            	ltype:1,
364 365
             	token: $.cookie("token")
365 366
             },
366 367
             success:function (data) {
@@ -379,6 +380,7 @@ $(document).ready(function() {
379 380
             type:'get',
380 381
             async:false,
381 382
             data:{
383
+            	ltype:1,
382 384
             	token: $.cookie("token")
383 385
             },
384 386
             success:function (result) {
@@ -393,7 +395,8 @@ $(document).ready(function() {
393 395
             }
394 396
         });
395 397
     }
396
-	setInterval(newOrderList,10000);
398
+    setInterval(newOrderList,10000);
399
+	
397 400
 	setInterval(function(){
398 401
                 $(".add_blank").hide();
399 402
             },9000);