开封利通水务前端

main.js 16KB

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  1. var ws, n = 0,
  2. timer,hidTel,hidCallID,hidActionID;
  3. var lockReconnect = false; //避免重复连接
  4. var obj = {};
  5. var cls = 0;
  6. var lasttime = new Date().getTime();
  7. //创建scoket连接
  8. function createWebSocket() {
  9. try {
  10. $("#top-search li i").removeClass("active");
  11. Connect();
  12. } catch(e) {
  13. reconnect();
  14. }
  15. }
  16. //连接
  17. function Connect() {
  18. ws = new WebSocket("ws://" + huayi.config.socket_ip + ":" + huayi.config.socket_port);
  19. ws.onopen = function() {
  20. console.log(new Date() + " " + "建立连接");
  21. //心跳检测重置
  22. heartCheck.reset().start();
  23. cls = 0;
  24. $(".Login").addClass("active");
  25. //自动签入
  26. //lasttime = new Date().getTime();
  27. //obj.Type = "Login";
  28. //obj.AgentType = "0";
  29. //Send(); /*2018-05-19zhangshaungnan注释*/
  30. };
  31. //接收到消息的回调方法
  32. ws.onmessage = function(evt) {
  33. //如果获取到消息,心跳检测重置
  34. //拿到任何消息都说明当前连接是正常的
  35. heartCheck.reset().start();
  36. var myDate = new Date();
  37. console.log(myDate + " receive " + evt.data);
  38. var data = JSON.parse(evt.data)[0];
  39. if(data) {
  40. var rlt = data.Result;
  41. if(rlt == true) {
  42. var type = data.Type;
  43. switch(type.toLowerCase()) {
  44. //case "heart": HeartBack(); break;//心跳
  45. case "login":
  46. LoginBack();
  47. break; //签入
  48. case "logout":
  49. LogoutBack();
  50. break; //签出
  51. case "dropcall":
  52. DropCallBack();
  53. break; //挂断
  54. case "makecall":
  55. MakeCallBack();
  56. break; //外呼
  57. case "setstate":
  58. SetState(data);
  59. break; //置忙置闲
  60. //case "saybusy": SayBusyBack(data); break;
  61. //case "sayfree": SayFreeBack(data); break;
  62. case "meeting":
  63. MeetingBack();
  64. break; //多方通话
  65. case "transfer":
  66. TransferBack();
  67. break; //转移
  68. case "hold":
  69. HoldBack();
  70. break; //保持
  71. case "retrieve":
  72. RetrieveBack();
  73. break; //接回
  74. case "incoming":
  75. IncomingBack(data);
  76. break; //来电
  77. case "subscribe":
  78. SubScribeBack();
  79. break; //监测
  80. case "subscribecancel":
  81. SubScribeCancelBack();
  82. break; //停止监测
  83. case "agentstate":
  84. AgentStateBack(data);
  85. break; //坐席状态
  86. case "linestate":
  87. LineStateBack(data);
  88. break; //线路状态
  89. case "motorsetstate":
  90. SayFreeBack();
  91. break; //班长置闲
  92. case "linestateagent":
  93. LineStateAgentBack(data);
  94. break; //线路状态通知
  95. case "callid":
  96. CallIDBack(data);
  97. break; //获取callid
  98. case "recordpath":
  99. RecordPathBack(data);
  100. break; //录音返回
  101. }
  102. } else {
  103. if(rlt == false) {
  104. //layer.confirm('操作失败!', {
  105. // btn: ['确定']
  106. //});
  107. $(".hwzt").text('操作失败!');
  108. } else {
  109. $(".hwzt").text(rlt);
  110. //layer.confirm(rlt, {
  111. // btn: ['确定']
  112. //});
  113. }
  114. }
  115. }
  116. };
  117. //连接关闭的回调方法
  118. ws.onclose = function(evt) {
  119. if(cls == 0) {
  120. cls = 1;
  121. //console.log("连接关闭!");
  122. //layer.confirm('连接关闭!', {
  123. // btn: ['确定']
  124. //});
  125. $(".hwzt").text('连接关闭!');
  126. $("#top-search li i").removeClass("active");
  127. reconnect();
  128. }
  129. };
  130. //连接发生错误的回调方法
  131. ws.onerror = function(evt) {
  132. //产生异常
  133. $(".hwzt").text('连接出现异常!');
  134. console.log(ws);
  135. if(ws == null || ws.readyState != ws.OPEN) {
  136. console.log(new Date() + "开始重连");
  137. reconnect();
  138. }
  139. };
  140. }
  141. //重连
  142. function reconnect() {
  143. if(lockReconnect) return;
  144. lockReconnect = true;
  145. //没连接上会一直重连,设置延迟避免请求过多
  146. setTimeout(function() {
  147. console.log(new Date() + " " + "重连中……");
  148. createWebSocket("ws://" + huayi.config.socket_ip + ":" + huayi.config.socket_port);
  149. lockReconnect = false;
  150. }, 2000);
  151. }
  152. //发送
  153. function Send() {
  154. if(ws.readyState != ws.OPEN) {
  155. reconnect();
  156. }
  157. if(ws.readyState == ws.OPEN) {
  158. console.log(new Date() + " send " + JSON.stringify(obj));
  159. console.log(obj.Type)
  160. ws.send(JSON.stringify(obj));
  161. }
  162. }
  163. //心跳检测
  164. var heartCheck = {
  165. timeout: 25000, //25秒
  166. timeoutObj: null,
  167. serverTimeoutObj: null,
  168. reset: function() {
  169. clearTimeout(this.timeoutObj);
  170. clearTimeout(this.serverTimeoutObj);
  171. return this;
  172. },
  173. start: function() {
  174. var self = this;
  175. this.timeoutObj = setTimeout(function() {
  176. //这里发送一个心跳,后端收到后,返回一个心跳消息,
  177. //onmessage拿到返回的心跳就说明连接正常
  178. obj.Type = "Heart";
  179. Send();
  180. self.serverTimeoutObj = setTimeout(function() { //如果超过一定时间还没重置,说明后端主动断开了
  181. ws.close(); //如果onclose会执行reconnect,我们执行ws.close()就行了.如果直接执行reconnect 会触发onclose导致重连两次
  182. }, self.timeout)
  183. }, this.timeout)
  184. }
  185. }
  186. //签入
  187. function LoginBack() {
  188. $("#top-search li i").removeClass("active");
  189. $(".Logout").addClass("active");
  190. $(".SayBusy").addClass("active");
  191. $(".MakeCall").addClass("active");
  192. $(".zxzt").removeClass("br").addClass("bl");
  193. $(".fwzt").removeClass("br").addClass("bl");
  194. $(".hwzt").text('');
  195. }
  196. //签出
  197. function LogoutBack() {
  198. $("#top-search li i").removeClass("active");
  199. $(".Login").addClass("active");
  200. $(".zxzt").removeClass("bl").addClass("br");
  201. $(".fwzt").removeClass("bl").addClass("br");
  202. $(".hwzt").text('');
  203. }
  204. //来电
  205. function IncomingBack(data) {
  206. if(data.CallID!=0){
  207. var p = '<a href="javascript:;" class="active J_menuTab" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + data.CallID + '">来电弹屏' + helper.filter.cutTel(data.Number) + ' <i class="fa fa-times-circle"></i></a>';
  208. $(".J_menuTab").removeClass("active");
  209. var nif = '<iframe class="J_iframe J_iframeNew" name="iframe'+ data.CallID +'" width="100%" height="100%" src="./callScreen/callScreen.html?Number=' + data.Number + '&CallID=' + data.CallID + '&ActionID=' + data.ActionID + '" frameborder="0" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID=' + data.CallID + '" seamless></iframe>';
  210. $(".J_mainContent").find("iframe.J_iframe").hide().parents(".J_mainContent").append(nif);
  211. $(".J_menuTabs .page-tabs-content").append(p);
  212. hidTel=data.Number;
  213. hidCallID=data.CallID;
  214. hidActionID=data.ActionID;
  215. }else{
  216. var timestamp = Date.parse(new Date());
  217. var p = '<a href="javascript:;" class="active J_menuTab" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID='+timestamp+'">来电弹屏' + helper.filter.cutTel(data.Number) + ' <i class="fa fa-times-circle"></i></a>';
  218. $(".J_menuTab").removeClass("active");
  219. var nif = '<iframe class="J_iframe J_iframeNew" name="iframe'+timestamp+'" width="100%" height="100%" src="./callScreen/callScreen.html?Number=' + data.Number + '&CallID='+timestamp+'" frameborder="0" data-id="./callScreen/callScreen.html?tel=' + data.Number + '&CallID='+timestamp+'" seamless></iframe>';
  220. $(".J_mainContent").find("iframe.J_iframe").hide().parents(".J_mainContent").append(nif);
  221. $(".J_menuTabs .page-tabs-content").append(p);
  222. hidTel=data.Number;
  223. hidCallID=timestamp;
  224. }
  225. }
  226. //***************************************************
  227. function CallIDBack(data) {
  228. //$(".hidCallID").val(data.CurrID);
  229. }
  230. //挂断
  231. function DropCallBack() {
  232. $("#top-search li i").removeClass("active");
  233. $(".Logout").addClass("active");
  234. $(".SayBusy").addClass("active");
  235. $(".MakeCall").addClass("active");
  236. var obj = $("iframe:visible")
  237. // if (obj.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
  238. // window.frames[obj.attr("name")].$(".td-call").hide();
  239. // window.frames['iframe'+ hidCallID +''].$(".td-call").hide();
  240. // }
  241. }
  242. //线路状态通知
  243. function LineStateAgentBack(data) {
  244. var objiframe = $("iframe:visible")
  245. //0分机不可用,1空闲,2摘机等待拨号,3正在拨号,4呼出振铃,5来电振铃,6通话中,7播放忙音中,8移除IP分机,9通话保持中
  246. if(data.State == '0') {
  247. $(".hwzt").text('分机不可用'); //左下角状态显示
  248. //$(".fwzt").removeClass("br").removeClass("bl");
  249. $(".fwzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加话机状态灯
  250. $(".zxzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加坐席状态灯
  251. }
  252. if(data.State == '1') {
  253. $(".hwzt").text('空闲'); //左下角状态显示
  254. $(".fwzt").removeClass("br").addClass("bl");
  255. $(".zxzt").removeClass("br").addClass("bl");//20180509 by fanlongfei 增加坐席状态灯
  256. if(window.frames['iframe'+ hidCallID +'']){
  257. window.frames['iframe'+ hidCallID +''].clearInter();
  258. }
  259. if (hidTel && hidCallID) {
  260. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateGJ', {
  261. callid: hidTel,
  262. "token": $.cookie("token")
  263. }, function (result) {
  264. result = JSON.parse(result);
  265. if (result.state.toLowerCase() == "success") { }
  266. })
  267. }
  268. $("#top-search li i").removeClass("active");
  269. $(".Logout").addClass("active");
  270. $(".SayBusy").addClass("active");
  271. $(".MakeCall").addClass("active");
  272. if(window.frames['iframe'+ hidCallID +'']){
  273. window.frames['iframe'+ hidCallID +''].$(".td-call").hide();
  274. }
  275. }
  276. if(data.State == '2') {
  277. $(".hwzt").text('摘机等待拨号'); //左下角状态显示
  278. }
  279. if(data.State == '3') {
  280. $(".hwzt").text('正在拨号'); //左下角状态显示
  281. }
  282. if(data.State == '4') {
  283. $(".hwzt").text('呼出振铃'); //左下角状态显示
  284. }
  285. if(data.State == '5') {
  286. $(".hwzt").text('来电振铃'); //左下角状态显示
  287. //$(".fwzt").removeClass("bl").addClass("br");
  288. $(".fwzt").removeClass("br").addClass("bl");//20180509 by fanlongfei 增加话机状态灯
  289. $(".zxzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加坐席状态灯
  290. if (hidTel && hidCallID) {
  291. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateZL', {
  292. callid: hidCallID,
  293. "token": $.cookie("token")
  294. }, function (result) {
  295. result = JSON.parse(result);
  296. if (result.state.toLowerCase() == "success") { }
  297. })
  298. }
  299. }
  300. if(data.State == '6') {
  301. $(".hwzt").text('通话中'); //左下角状态显示
  302. $(".fwzt").removeClass("bl").addClass("br");
  303. $(".zxzt").removeClass("bl").addClass("br");//20180509 by fanlongfei 增加坐席状态灯
  304. if(hidTel && hidCallID) {
  305. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateZJ', {
  306. callid: hidCallID,
  307. "token": $.cookie("token")
  308. }, function(result) {
  309. result = JSON.parse(result);
  310. if(result.state.toLowerCase() == "success") {}
  311. })
  312. }
  313. $("#top-search li i").removeClass("active");
  314. $(".DropCall").addClass("active");
  315. $(".Hold").addClass("active");
  316. $(".Transfer").addClass("active");
  317. $(".Meeting").addClass("active");
  318. var aaa=data.CallDirection;
  319. if(data.CallDirection=="in"){
  320. // if (objiframe.attr("data-id") == './callScreen/callScreen.html?tel=' + hidTel + '&CallID=' + hidCallID + '') {
  321. //setTimeout(window.frames['iframe'+ hidCallID +''].calling(),500);/*2018-05-19 zhangshuangnan 修改 ps: 因软电话设置为 自动应答 通话时间不计时问题*/
  322. // }
  323. }
  324. }
  325. if(data.State == '7') {
  326. $(".hwzt").text('播放忙音中'); //左下角状态显示
  327. }
  328. if(data.State == '8') {
  329. $(".hwzt").text('移除IP分机'); //左下角状态显示
  330. }
  331. if(data.State == '9') {
  332. $(".hwzt").text('通话保持中'); //左下角状态显示
  333. }
  334. }
  335. function toDub(i) {
  336. return i < 10 ? "0" + i : "" + i;
  337. }
  338. //外呼
  339. function MakeCallBack() {
  340. $("#top-search li i").removeClass("active");
  341. $(".DropCall").addClass("active");
  342. // alert('1');
  343. // window.frames[obj.attr("name")].calling();
  344. }
  345. //置忙置闲
  346. function SetState(obj) {
  347. if(obj.State == '5') {
  348. $(".SayBusy").removeClass("active");
  349. $(".SayFree").addClass("active");
  350. $(".zxzt").removeClass("bl").addClass("br");
  351. $(".hwzt").text('置忙');
  352. }
  353. if(obj.State == '2') {
  354. $(".SayBusy").addClass("active");
  355. $(".SayFree").removeClass("active");
  356. $(".zxzt").removeClass("br").addClass("bl");
  357. $(".hwzt").text('空闲');
  358. }
  359. }
  360. //置忙
  361. function SayBusyBack() {
  362. $(".SayBusy").removeClass("active");
  363. $(".SayFree").addClass("active");
  364. }
  365. //坐席班长置闲
  366. function SayFreeBack() {
  367. $(".SayBusy").addClass("active");
  368. $(".SayFree").removeClass("active");
  369. $(".zxzt").removeClass("br").addClass("bl"); // 2018/05/09 by fanlongfei 增加坐席状态指示
  370. $(".hwzt").text('空闲');// 2018/05/09 by fanlongfei 增加坐席状态指示
  371. }
  372. //多方通话
  373. function MeetingBack() {
  374. }
  375. //转移
  376. function TransferBack() {
  377. $("#top-search li i").removeClass("active");
  378. $(".Logout").addClass("active");
  379. $(".SayBusy").addClass("active");
  380. $(".MakeCall").addClass("active");
  381. }
  382. //保持
  383. function HoldBack() {
  384. $(".Hold").removeClass("active");
  385. $(".Retrieve").addClass("active");
  386. }
  387. //接回
  388. function RetrieveBack() {
  389. $(".Hold").addClass("active");
  390. $(".Retrieve").removeClass("active");
  391. }
  392. //监测
  393. function SubScribeBack() {
  394. $('#content-main .J_iframeNew').each(function(i,n){
  395. if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
  396. window.frames[$(this).attr("name")].Start();
  397. }
  398. })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
  399. }
  400. //取消监测
  401. function SubScribeCancelBack() {
  402. // var obj = $("iframe:visible")
  403. // if(obj.attr("data-id") == "./TelCall/SeatMonitor.html") {
  404. // window.frames[obj.attr("name")].();
  405. // }
  406. $('#content-main .J_iframeNew').each(function(i,n){
  407. if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
  408. window.frames[$(this).attr("name")].Stop();
  409. }
  410. })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
  411. }
  412. //班长监测返回状态
  413. //坐席状态
  414. function AgentStateBack(data) {
  415. $('#content-main .J_iframeNew').each(function(i,n){
  416. if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
  417. window.frames[$(this).attr("name")].UpdateAgentState(data.AgentID, data.State);
  418. }
  419. })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
  420. }
  421. //线路状态
  422. function LineStateBack(data) {
  423. $('#content-main .J_iframeNew').each(function(i,n){
  424. if($(this).attr('data-id') == "./TelCall/SeatMonitor.html"){
  425. window.frames[$(this).attr("name")].UpdateLineState(data.AgentID, data.State);
  426. }
  427. })/*2018-05-24 zhangshuangnan 修改 解决通话中时 坐席监控状态不改变的问题*/
  428. }
  429. //录音返回
  430. function RecordPathBack(data) {
  431. $(".hidCallID").val(data.CallID);
  432. //if ($(".hidTel").val() && $(".hidCallID").val()) {
  433. // $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateLY', { callid: $(".hidCallID").val(),path:data.RecPath, "token": $.cookie("token") }, function (result) {
  434. // result = JSON.parse(result);
  435. // if (result.state.toLowerCase() == "success") {
  436. // }
  437. // })
  438. //}
  439. if(hidTel) {
  440. $.post(huayi.config.callcenter_url + 'CallInScreen/UpdateLY', {
  441. callid: data.CallID,
  442. path: data.RecPath,
  443. "token": $.cookie("token")
  444. }, function(result) {
  445. result = JSON.parse(result);
  446. if(result.state.toLowerCase() == "success") {}
  447. })
  448. }
  449. }
  450. //获取当前的日期时间 格式“yyyy-MM-dd HH:mm:ss”
  451. function getNowFormatDate() {
  452. var date = new Date();
  453. var seperator1 = "-";
  454. var seperator2 = ":";
  455. var month = date.getMonth() + 1;
  456. var strDate = date.getDate();
  457. if(month >= 1 && month <= 9) {
  458. month = "0" + month;
  459. }
  460. if(strDate >= 0 && strDate <= 9) {
  461. strDate = "0" + strDate;
  462. }
  463. var currentdate = date.getFullYear() + seperator1 + month + seperator1 + strDate +
  464. " " + date.getHours() + seperator2 + date.getMinutes() +
  465. seperator2 + date.getSeconds();
  466. return currentdate;
  467. }