mengjie
/
KFLTSWCallCenter_WEB


			
				
					
						
						
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							<!DOCTYPE html>
<html>

	<head>
		<meta charset="utf-8">
		<meta name="viewport" content="width=device-width, initial-scale=1.0">
		<script src="../Script/Common/huayi.load.js"></script>
		<script src="../Script/Common/huayi.config.js"></script>
		<title>通话时长</title>
		<link rel="stylesheet" href="../js/layui/css/layui.css" />
		<link rel="stylesheet" href="../css/init.css" />
		<style>
			.th-top {
				background: #f3f3f4;
				height: 60px;
				padding: 10px 20px;
			}
			
			.topCon {
				float: none !important;
				margin-right: 20px;
			}
			
			.th-content h2 {
				font-size: 22px;
			}
			
			.th-content {
				width: 90%;
				margin: 0 auto;
				margin-top: 20px;
			}
			
			.th-table {
				display: none;
			}
		</style>
	</head>

	<body class="gray-bg" style="background: #fefefe;">
		<div class="thTime">
			<div class="daoHang clearfix">
				<div class="dhLeft">
					<sapn><i class="syIcon"></i>位置：
						<a id="ReIndex" href="javaScript:;">首页</a>&gt;
						<a href="javaScript:;">报表分析</a>&gt;
						<a href="javaScript:;">话务运营分析</a>&gt;
						<a href="" class="nowPosition">通话时长统计</a>
					</sapn>
				</div>
				<div class="dhRight">
					<a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
				</div>
			</div>
			<div class="th-top clearfix">
				<div class="topCon">
					<div class="form-inline th-bar clearfix">
						<div class="time-box form-group">
							<i class="tub fa fa-calendar"></i>
							<input class="form-control" type="text" id="startTime" placeholder="请选择起止时间" style="width: 228px;">
						</div>
						<div class="form-group tool_bars pull-right">
							<button class="btns sear">搜索</button>
							<a class="btns export">导出</a>
						</div>
					</div>
				</div>
			</div>
			<ul class="nav nav-tabs th-tab">
				<li role="presentation" class="active">
					<a href="javascript:;">图形</a>
				</li>
				<li role="presentation">
					<a href="javascript:;">表格</a>
				</li>
			</ul>
			<div class="th-content">
				<div class="th-tu" style="width: 100%;">
					<h2 style="text-align: center;">服务热线坐席通话时长统计</h2>
					<div id="tabtu" style="width: 100%; height: 500px;"></div>
				</div>
				<div class="th-table">
					<h2 style="text-align: center;">热线坐席通话时长统计</h2>
					<table class="layui-hide" id="t_callTotal"></table>
				</div>
			</div>
		</div>

		<script src="../js/layui/layui.js"></script>
		<script src="../js/echarts.common.min.js"></script>
		<script>
			var token = $.cookie("token");
			var myChartp;
			var endtime = ''; //结束时间
			var stime = ''; //开始时间
			var tabIndex = 0;
			$(document).ready(function() {

				layui.use('laydate', function() {
					var laydate = layui.laydate;
					//日期
					laydate.render({
						elem: '#startTime',
						range: '~',
						//value: stime + ' ~ ' + endtime,
						theme: '#1ab394',
						calendar: 'true'
					});
				});

				//tab切换
				$('.th-tab li').click(function() {
					$(this).addClass('active')
						.siblings().removeClass('active');

					tabIndex = $(this).index();
					$('.th-content >div').eq(tabIndex).show()
						.siblings().hide();
					loadDatas();
				});

				//搜索事件
				$(".sear").click(function() {
					stime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[0];
					endtime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[1];
					loadDatas();
				});
				//导出功能
				$('.export').click(function() {
					stime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[0];
					endtime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[1];
					dcexcel(this);
				});

				myChartp = echarts.init(document.getElementById('tabtu'));
				myChartp.clear();
				myChartp.showLoading();
				var option = {
					tooltip: {
						trigger: 'axis',
					},
					legend: {
						data: [],
						bottom: 40,
						padding: 5,
					},
					grid: {
						bottom: 180
					},
					dataZoom: [{ // 这个dataZoom组件，默认控制x轴。
							type: 'slider', // 这个 dataZoom 组件是 slider 型 dataZoom 组件
							xAxisIndex: 0,
							start: 0, // 左边在 0% 的位置。
							end: 100, // 右边在 100% 的位置。
							bottom: 100,
						},

					],
					xAxis: [{
						type: 'category',
						data: [],
						axisPointer: {
							type: ''
						},
						axisLabel: {
							interval: 0,
							rotate: 40
						}
					}],
					yAxis: [{
							type: 'value',
							name: '通话次数（次）',
							nameLocation: 'end',
							axisLabel: {
								formatter: '{value} '
							}

						},
						{
							type: 'value',
							name: '通话时长（s）',
							nameLocation: 'end',
							axisLabel: {
								formatter: '{value} '
							}
						}
					],

					series: [{
							type: 'bar',
							name: '呼入次数',
							data: []
						}, {
							type: 'line',
							name: '呼入时长',
							yAxisIndex: 1,
							data: []
						},{
							type: 'line',
							name: '呼入未接通次数',
							yAxisIndex: 1,
							data: []
						},
						{
							type: 'bar',
							name: '呼出次数',
							data: []
						}, {
							type: 'line',
							name: '呼出时长',
							yAxisIndex: 1,
							data: []
						}, {
							type: 'bar',
							name: '呼出未接通次数',
							data: []
						}, {
							type: 'line',
							name: '振铃时长',
							yAxisIndex: 1,
							data: []
						},
						{
							type: 'line',
							name: '通话总时长',
							yAxisIndex: 1,
							data: []
						},
						{
							type: 'line',
							name: '平均通话时长',
							yAxisIndex: 1,
							data: []
						}
					],
					//color: ['#1ab394', '#fbbe5b', '#88ebc4', '#fa957f', '#cddc39', '#ff5722', '#e91e63', '#673ab7', '#61a0a8', '#bda29a']
					color: ['#74dbc6', '#d9c228', '#a1ef9f', '#66d1e8', '#8565e3', '#f8a6ad', '#e45764', '#bbb1f3', '#32a1e8', '#32da62']
				};
				// 使用刚指定的配置项和数据显示图表。
				myChartp.setOption(option);
				loadDatas();
			});

			//加载表格
			function getTableDataList() {
				layui.use('table', function() {
					var table = layui.table;
					//方法级渲染
					table.render({
						elem: '#t_callTotal',
						url: huayi.config.callcenter_url + "TalkTime/GetDataList",
						method: 'get', //如果无需自定义HTTP类型，可不加该参数
						skin: 'row', //line （行边框风格） row （列边框风格） nob （无边框风格）
						even: true, //开启隔行背景
						size: 'md', //sm,lg,md尺寸的表格
						where: {
							stime: stime,
							endtime: endtime,
							token: token
						}, //如果无需传递额外参数，可不加该参数
						//request: {}, //如果无需自定义请求参数，可不加该参数
						response: {
							statusName: 'state', //数据状态的字段名称，默认：code
							statusCode: 'success', //成功的状态码，默认：0
							msgName: 'message', //状态信息的字段名称，默认：msg
							//countName: 'total', //数据总数的字段名称，默认：count
							//dataName: 'rows', //数据列表的字段名称，默认：data
						}, //如果无需自定义数据响应名称，可不加该参数

						cols: [
							[{
									field: '坐席名称',
									title: '坐席名称',
									align: 'center',
									fixed: true,
									width: 150,
								}, {
									field: '呼入次数',
									title: '呼入次数',
									align: 'center',
									sort: true,
									width: '',
								},
								{
									field: '呼入时长',
									title: '呼入时长',
									align: 'center',
									width: '',
								},
								{
									field: '呼入时长',
									title: '呼入时长',
									align: 'center',
									width: '',
								},
								{
									field: '呼入未接通次数',
									title: '呼入未接通次数',
									align: 'center',
									width: '',
								},
								{
									field: '呼出次数',
									title: '呼出次数',
									align: 'center',
									width: '',
								},
								{
									field: '呼出时长',
									title: '呼出时长',
									align: 'center',
									width: '',
								},
								{
									field: '呼出未接通次数',
									title: '呼出未接通次数',
									align: 'center',
									width: '',
								},
								{
									field: '振铃时长',
									title: '振铃时长',
									align: 'center',
									width: '',
								},
								{
									field: '通话总时长',
									title: '通话总时长',
									align: 'center',
									templet: '<div><span class="color_73926">{{d.通话总时长}}</span></div>',
									width: '',
								},
								{
									field: '平均通话总时长',
									title: '平均通话总时长',
									align: 'center',
									fixed: 'right',
									//									sort: true, //这里有排序bug
									width: 150,
								},
							]
						],
						//height: 'full-230'
					});
				});
			}

			//获取图形数据
			function getDataLists() {
				$.ajax({
						type: "get",
						url: huayi.config.callcenter_url + "TalkTime/GetDataList",
						async: true,
						dataType: 'json',
						data: {
							stime: stime,
							endtime: endtime,
							token: token,
						},
						success: function(data) {

						}
					})
					.then(function(data) {
						$('.thTable tbody').html('');
						myChartp.hideLoading();
						if(data.state.toLowerCase() == "success") {
							var tbodyCon = data.data;
							// 填入数据
							if(tbodyCon) {
								myChartp.setOption({
									xAxis: {
										data: (function() {
											var res = [];
											for(var i = 0; i < tbodyCon.length; i++) {
												res.push(tbodyCon[i].坐席名称);
											}
											return res;
										})(),
									},
									series: (function() {
										var formatterArr = function(tarr, prames) {
											var newArr = [];
											$.each(tarr, function(i, v) {
												$.each(v, function(j, k) {
													if(j == prames) {
														newArr.push(k);
													}
												});
											});
											return {
												name: prames,
												data: newArr
											};
										}
										return [formatterArr(tbodyCon, "呼入次数"), formatterArr(tbodyCon, "呼入时长"),formatterArr(tbodyCon, "呼入未接通次数"),
											formatterArr(tbodyCon, "呼出次数"), formatterArr(tbodyCon, "呼出时长"), formatterArr(tbodyCon, "呼出未接通次数"),
											formatterArr(tbodyCon, "振铃时长"), formatterArr(tbodyCon, "通话总时长"),
											formatterArr(tbodyCon, "平均通话总时长"),
										]
									})(),
								});
							} else {
								$('#tabtu').html('<p class="text-center">暂无数据</p>');
							}

						} else {
							$('#tabtu').html('<p class="text-center">暂无数据</p>');
						}
					});

			}
			//获取图形legend
			function getColumnList() {
				$.ajax({
					type: "get",
					url: huayi.config.callcenter_url + "TalkTime/GetColumnList",
					async: false,
					dataType: 'json',
					data: {
						token: token
					},
					success: function(data) {
						if(data.state.toLowerCase() == "success") {
							var con = data.data;
							if(con) {
								myChartp.setOption({
									legend: {
										data: con,
									},
								});
							}
						}
					}

				});
			}
			//导出
			function dcexcel(obj) {
				var url = huayi.config.callcenter_url + "TalkTime/ExptList?token=" + token;
				url += "&stime=" + stime + "&endtime=" + endtime;
				obj.href = url;
			}

			function loadDatas() {
				if(tabIndex == 0) {
					getDataLists(); //加载图形
					getColumnList(); //获取图形legend
				} else if(tabIndex == 1) {
					getTableDataList(); //加载表格
				}
			}
		</script>
	</body>

</html>