| 123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362 |
- <!DOCTYPE html>
- <html>
- <head>
- <meta charset="utf-8">
- <meta name="viewport" content="width=device-width, initial-scale=1.0">
- <script src="Script/Common/huayi.load.js"></script>
- <script src="Script/Common/huayi.config.js"></script>
- <title>通话时长</title>
- <!--[if lt IE 9]>
- <meta http-equiv="refresh" content="0;ie.html" />
- <![endif]-->
- <link href="./css/bootstrap.min14ed.css?v=3.3.6" rel="stylesheet">
- <link href="./css/font-awesome.min93e3.css?v=4.4.0" rel="stylesheet">
- <link href="./css/animate.min.css" rel="stylesheet">
- <link href="./css/style.min862f.css?v=4.1.0" rel="stylesheet">
- <link rel="stylesheet" href="./css/laydate/need/laydate.css" />
- <!--<link rel="stylesheet" href="./css/huTotal.css" />-->
- <link rel="stylesheet" href="./css/init.css" />
- <style>
- .clearfix:after {
- content: "";
- display: block;
- clear: both;
- }
- .th-top{
- background: #f3f3f4;
- height: 60px;
- padding: 10px 20px;
- }
- .topCon{
- float: right;
- margin-right: 45px;
- }
- .th-content h2{
- font-size: 22px;
- /*margin-bottom: 20px;*/
- }
- .topCon input{
- width: 128px;
- padding: 2px 2PX 2PX 10PX;
- height: 28px;
- border: 1px solid #ebebeb;
- color: #1ab394;
- outline: none;
- vertical-align: middle;
- }
- .th-content{
- width: 90%;
- margin: 0 auto;
- }
- .th-table table thead tr td {
- background: #1ab394;
- color: #fff;
- }
- .th-table{
- display: none;
- }
- </style>
- </head>
- <body class="gray-bg" style="background: #fefefe;">
- <div class="thTime">
- <div class="daoHang clearfix">
- <div class="dhLeft">
- <sapn><i class="syIcon"></i>位置:<a id="ReIndex" href="javaScript:;">首页</a>><a href="javaScript:;">报表分析</a>><a href="javaScript:;">话务运营分析</a>><a href="" class="nowPosition">通话时长统计</a></sapn>
- </div>
-
- <div class="dhRight">
- <a href="#" title="刷新"><i class="fa fa-refresh"></i></a>
- </div>
-
- </div>
- <div class="th-top clearfix">
- <div class="topCon">
- 开始时间:
- <input type="text" class="laydate-icon" id="startTime"/>
- 结束时间:
- <input type="text" class="laydate-icon" id="endTime"/>
- <button class="btns sear">搜索</button>
- <a class="btns export">导出</a>
- </div>
- </div>
- <ul class="nav nav-tabs th-tab">
- <li role="presentation" class="active"><a href="javascript:;">图形</a></li>
- <li role="presentation"><a href="javascript:;">表格</a></li>
- </ul>
- <div class="th-content">
- <div class="th-tu" style="width: 100%;">
- <h2 style="text-align: center;">服务热线坐席通话时长统计</h2>
- <div id="tabtu" style="width: 100%; height: 500px;"></div>
- </div>
- <div class="th-table">
- <h2 style="text-align: center;">热线坐席通话时长统计</h2>
- <table class="table table-bordered text-center table-hover thTable" style="width: 100%;">
- <thead>
- <tr>
- <!--<td>坐席名称</td>
- <td>呼入次数</td>
- <td>呼出次数</td>
- <td>通话总时长</td>
- <td>平均通话时长</td>-->
- </tr>
- </thead>
- <tbody class="tbody">
-
-
- </tbody>
- </table>
- </div>
-
-
- </div>
- </div>
- <script src="./js/jquery.min.js?v=2.1.4"></script>
- <script src="./js/bootstrap.min.js?v=3.3.6"></script>
- <script src="./js/jquery.cookie.js"></script>
- <script src="./css/laydate/laydate.js"></script>
- <script src="./js/echarts.common.min.js"></script>
- <!--<script src="http://cdn.hcharts.cn/highcharts/highcharts.js"></script>-->
- <script>
- $(function(){
- var token = $.cookie("token");
- laydate.skin('molv');
- laydate({
- elem: '#startTime',
- event: 'focus',
- format: 'YYYY-MM-DD', // 分隔符可以任意定义,该例子表示只显示年月
- // festival: true, //显示节日
- choose: function(datas){ //选择日期完毕的回调
- // alert('得到:'+datas);
- }
- });
- laydate({
- elem: '#endTime',
- event: 'focus',
- format: 'YYYY-MM-DD', // 分隔符可以任意定义,该例子表示只显示年月
- });
- var stime,//开始时间
- endtime,//结束时间
- aa=true,
- tabtu,
- legend=[],//图例
- zxn,//坐席名称
- callIn,//呼入次数
- callInTime,//呼入时长
- callOut,//呼出次数
- callOutTime,//呼出时长
- hcNoCount,//呼出未接通次数
- zhenLing,//振铃时长
- total,//通话总时长
- pingjun;//平均通话时长
- //tab切换
- $('.th-tab li').click(function(){
- $(this).addClass('active')
- .siblings().removeClass('active');
-
- var index=$(this).index();
- $('.th-content >div').eq(index).show()
- .siblings().hide();
- })
-
- $(document).ready(function(){
- //图形
- tabtu = echarts.init(document.getElementById('tabtu'));
-
- option = {
- tooltip: {
- trigger: 'axis',
- },
-
- legend: {
- data: legend,
- bottom: 0
- },
- xAxis: [{
- type: 'category',
- data: zxn,
- axisPointer: {
- type: ''
- }
- }],
- yAxis: [{
- type: 'value',
- name: '通话次数(通)',
- nameLocation:'middle',
- nameGap:35,
- // min: 0,
- // max:300,
- interval: 50,
- axisLabel: {
- formatter: '{value} '
- }
- },
- {
- type: 'value',
- name: '通话时长(s)',
- nameLocation:'middle',
- nameGap:35,
- // min: 0,
- // max: 150,
- interval: 100,
- axisLabel: {
- formatter: '{value} '
- }
- }
- ],
- series: [{
- type: 'bar',
- name: '呼入次数',
- data: callIn
- },{
- type: 'line',
- name: '呼入时长',
- yAxisIndex: 1,
- data: callInTime
- },
- {
- type: 'bar',
- name: '呼出次数',
- data: callOut
- },{
- type: 'line',
- name: '呼出时长',
- yAxisIndex: 1,
- data: callOutTime
- },{
- type: 'bar',
- name: '呼出未接通次数',
- data: hcNoCount
- },{
- type: 'line',
- name: '振铃时长',
- yAxisIndex: 1,
- data: zhenLing
- },
- {
- type: 'line',
- name: '通话总时长',
- yAxisIndex: 1,
- data: total
- },
- {
- type: 'line',
- name: '平均通话时长',
- yAxisIndex: 1,
- data: pingjun
- }
- ],
- color: ['#1ab394', '#fbbe5b', '#88ebc4', '#fa957f','#cddc39','#ff5722','#e91e63','#673ab7']
- };
- Ajax();
- tabtu.setOption(option);
- })
- //表头数据
- var con;
- $.ajax({
- type:"get",
- url:huayi.config.callcenter_url+"TalkTime/GetColumnList",
- async:false,
- dataType:'json',
- data:{
- token:token
- },
- success:function(res){
- con=res.data;
- //console.log(con);
- for(var i=0;i<con.length;i++){
- $('<td>' + con[i]+ '</td>').appendTo('.thTable thead tr')
- }
- return con
- }
-
- });
- legend=con;
- //搜索事件
- $(".sear").click(function(){
- $('.thTable tbody').html('');
- stime=$("#startTime").val();
- endtime=$("#endTime").val();
- Ajax(stime,endtime);
- tabtu.setOption(option);
- });
-
- //导出功能
- $('.export').click(function() {
- dcexcel(this);
- })
- function dcexcel(obj) {
- var url = huayi.config.callcenter_url + "TalkTime/ExptList?token=" + $.cookie("token");
- url += "&stime=" + $("#startTime").val() + "&endtime=" + $("#endTime").val();
- obj.href = url;
- }
- //表格数据
- function Ajax(stime,endtime){
- var zx_name=[],
- huru=[],
- huruTime=[],
- huchu=[],
- huchuTime=[],
- hcNo=[],
- zlTime=[],
- allCall=[],
- averange=[];
-
- $.ajax({
- type:'get',
- url:huayi.config.callcenter_url+'TalkTime/GetDataList',
- async:false,
- dataType:'json',
- data:{
- token:token,
- stime:stime,
- endtime:endtime
- },
- success:function(data) {
- var tbodyCon=data.data;
- console.log(tbodyCon);
- for(var j=0;j<tbodyCon.length;j++){
- $('<tr><td>' + tbodyCon[j].坐席名称+ '</td><td>' + tbodyCon[j].呼入次数+ '</td><td>' + tbodyCon[j].呼入时长+ '</td><td>' + tbodyCon[j].呼出次数+ '</td><td>' + tbodyCon[j].呼出时长+ '</td><td>' + tbodyCon[j].呼出未接通次数+ '</td><td>' + tbodyCon[j].振铃时长+ '</td><td>' + tbodyCon[j].通话总时长+ '</td><td>' + tbodyCon[j].平均通话总时长+ '</td></tr>').appendTo('.thTable tbody')
- zx_name.push(tbodyCon[j].坐席名称);
- huru.push(tbodyCon[j].呼入次数)
- huruTime.push(tbodyCon[j].呼入时长)
- huchu.push(tbodyCon[j].呼出次数)
- huchuTime.push(tbodyCon[j].呼出时长)
- hcNo.push(tbodyCon[j].呼出未接通次数)
- zlTime.push(tbodyCon[j].振铃时长)
- allCall.push(tbodyCon[j].通话总时长)
- averange.push(tbodyCon[j].平均通话总时长)
- }
- }
- });
- // console.log(leg);
- // legend=leg;//图例
- zxn=zx_name;
- callIn=huru;//呼入次数
- callInTime= huruTime;//呼入时长
- callOut=huchu;//呼出次数
- callOutTime=huchuTime;//呼出时长
- hcNoCount=hcNo;//呼出未接通次数
- zhenLing=zlTime;//振铃时长
- total=allCall;//通话总时长
- pingjun=averange;//平均通话时长
- //console.log(zxn);
- option.xAxis[0].data=zxn;
- option.series[0].data=callIn;
- option.series[1].data=callInTime;
- option.series[2].data=callOut;
- option.series[3].data=callOutTime;
- option.series[4].data=hcNoCount;
- option.series[5].data=zhenLing;
- option.series[6].data=total;
- option.series[7].data=pingjun;
- }
- })
-
- </script>
- </body>
- </html>
|