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- <!DOCTYPE html>
- <html>
- <head>
- <meta charset="UTF-8">
- <script src="../Script/Common/huayi.load.js"></script>
- <script src="../Script/Common/huayi.config.js"></script>
- <link href="../css/layer/need/layer.css" />
- <link rel="stylesheet" href="../css/init.css" />
- <title>办理工单</title>
- <style>
- .input {
- background-color: #FFF;
- background-image: none;
- border: 1px solid #ccc;
- border-radius: 1px;
- color: inherit;
- padding: 6px 12px
- }
- .fjnr {
- padding: 0 !important;
- border: none !important;
- }
- .HGXX td {
- padding: 8px;
- }
- </style>
- </head>
- <body>
- <!--办理内容-->
- <div style="width: 100%;padding: 10px;">
- <table class="table" border="" cellspacing="0" cellpadding="0" style="border: 1px solid #e7eaec;">
- <theard>
- <tr>
- <td class="text-center" style="min-width: 100px;">派单时间</td>
- <td class="text-center" style="min-width: 100px;">办理期限</td>
- <td class="text-center" style="min-width: 100px;">内容</td>
- </tr>
- </theard>
- <tbody class="BLNR" style="border-top: none; padding: 8px;"></tbody>
- </table>
- </div>
- <!--重新办理-->
- <div style="width: 100%;padding: 10px;">
- <table class="table" border="" cellspacing="0" cellpadding="0" style="border: 1px solid #e7eaec;">
- <theard>
- <tr>
- <td class="text-center" style="min-width:70px;">序号</td>
- <td class="text-center" style="min-width:70px;">承办人</td>
- <td class="text-center" style="min-width:70px;">联系方式</td>
- <td class="text-center" style="min-width:70px;">职务</td>
- <td class="text-center" style="min-width:70px;">处理结果</td>
- <td class="text-center" style="min-width:70px;">办理时间</td>
- <td class="text-center" style="min-width:70px;">办理结果</td>
- <td class="text-center" style="min-width:70px;">审批时间</td>
- <td class="text-center" style="min-width:70px;">审批内容</td>
- <td class="text-center" style="min-width:70px;">审批意见</td>
- <td class="text-center" style="min-width:70px;">类型</td>
- <td class="text-center" style="min-width:70px;">是否有处理结果</td>
- <td class="text-center" style="min-width:70px;">处理方案/进程</td>
- <td class="text-center" style="min-width:70px;">沟通时间</td>
- <td class="text-center" style="min-width:70px;">沟通方式</td>
- <td class="text-center" style="min-width:70px;">是否满意</td>
- <td class="text-center" style="min-width:70px;">附件</td>
- </tr>
- </theard>
- <tbody class="HGXX" style="border-top: none; padding: 8px;"></tbody>
- <!--<div class="FJ"></div>-->
- </table>
- </div>
- <div class="Common">
- <table>
- <tr>
- <th class="Importent">承办人:</th>
- <td>
- <input id="dealman" type="text" style="height: 32px;">
- </td>
- <th class="Importent">联系方式:</th>
- <td>
- <input type="text" id="dealcontact">
- </td>
- <th class="Importent">职务:</th>
- <td>
- <input type="text" id="duties">
- </td>
- </tr>
- <tr>
- <th class="Importent">处理结果:</th>
- <td colspan="5"><textarea data-adaptheight id="situation" name="" rows="6" cols=""></textarea></td>
- </tr>
- <tr>
- <th class="Importent">是否有处理结果:</th>
- <td id="isProResultRadio" style="font-size: 12px">
- <label style="margin-right: 10px">
- <input type="radio" value="1" name="isDisposeResult" style="vertical-align: -2px;" />是
- </label>
- <label>
- <input type="radio" value="2" name="isDisposeResult" style="vertical-align: -2px;" />否
- </label>
- </td>
- </tr>
- <tr class="prosituation-wrapper">
- <th>处理方案/进程:</th>
- <td colspan="5">
- <textarea data-adaptheight id="prosituation" name="" rows="6" cols="" ></textarea>
- </td>
- </tr>
- <tr class="annotation-wrapper">
- <th style="color:#FF0000;">注释:</th>
- <td style="color:#FF0000" colspan="5">请提交加盖单位公章的相关说明文件,不添加文件说明将被扣考核分</td>
- </tr>
- <tr class="connecttime-wrapper">
- <th>沟通时间:</th>
- <td>
- <input type="text" class="laydate-icon" id="connecttime" style="width: 172px; height: 32px; border-color: rgb(158, 158, 158);">
- </td>
- </tr>
- <tr class="connectmode-wrapper">
- <th>沟通方式:</th>
- <td>
- <input type="text" id="connectmode">
- </td>
- </tr>
- <!--<tr class="replycontent-wrapper">
- <th>答复内容:</th>
- <td colspan="5">
- <textarea id="replycontent" name="" rows="6" cols="" ></textarea>
- </td>
- </tr>-->
- <tr class="isstaisfied-wrapper">
- <th>是否满意:</th>
- <td id="isStaisfiedRadio" style="font-size: 12px" colspan="5">
- <label style="margin-right: 10px;">
- <input type="radio" value="1" name="isstaisfied" style="vertical-align: -2px;" />满意
- </label>
- <label style="margin-right: 10px;">
- <input type="radio" value="2" name="isstaisfied" style="vertical-align: -2px;" />基本满意
- </label>
- <label style="margin-right: 10px;">
- <input type="radio" value="3" name="isstaisfied" style="vertical-align: -2px;" />不满意
- </label>
- </td>
- </tr>
- <tr>
- <th class="Importent">附件:</th>
- <td colspan="5">
- <div class="fileBox">
- </div>
- <span class="fjnr"></span>
- <input class="input" type="file" name="upFile" id="upFile" multiple="multiple" style="display: none;">
- <input class="input" type="button" value="上传" id="scwj" />
- <!--<input class="input" type="button" value="删除附件" id="scfj" style="display:none;" />-->
- <input type="hidden" id="file" />
- <span style="color:#FF0000; border: none;">
- (文件格式为png,jpg,mp4,mp3,pdf,doc,docx,xls,xlsx)
- </span>
- </td>
- </tr>
- <tr>
- <td style="text-align: right"><button class="btns handleBtn">查看办理结果</button></td>
- <td colspan="5">
- <textarea data-adaptheight id="result" name="" rows="4" cols=""></textarea>
- </td>
- <input type="hidden" id="ID" />
- </tr>
- </table>
- <div class="btn_box">
- <button class="btns Submit">保存并办理</button>
- </div>
- </div>
- <script src="../css/laydate/laydate.js"></script>
- <script src="../js/adjustHeight.js"></script>
- <script>
- var wid = helper.request.queryString("wid");
- var isProtect = helper.request.queryString("isProtect");
- var State;
- var a = $("#ID").val();
- var simpleDetailStrStart = "";
- var simpleDetailStrEnd = "";
- var simpleDetailStr = "";
- Detail();
- $(document).ready(function () {
- laydate.skin('blue');
- laydate({
- elem: '#connecttime',
- event: 'focus',
- istoday: true,
- istime: true,
- type: 'datetime',
- format: 'YYYY-MM-DD hh:mm:ss',
- });
- simpleDetail();
- HGXX();
- BLNR();
- // Hove();
- // LOAD();
- //上传附件
- $("#scwj").click(function () {
- $("#upFile").trigger("click");
- })
- $("#upFile").change(function () {
- upload();
- })
- $("#scfj").click(function () {
- $(".fjnr").text("");
- $("#scfj").hide();
- })
- // $('.BC').click(function() {
- // if($("#dealman").val()==""){
- // layer.msg("办理人不能为空");
- // }else if($("#result").val()==""){
- // layer.msg("办理内容不能为空");
- // }else{
- // State = 0;
- // JA();
- // }
- //
- // })
- $('.Submit').click(function () {
- if ($("#dealman").val() == "") {
- layer.msg("办理人不能为空");
- } else if ($("#situation").val() == "") {
- layer.msg("处理结果不能为空");
- } else if ($('#isProResultRadio input[name="isDisposeResult"]:checked').val() == null) {
- layer.msg("处理结果不能为空");
- } else if ($("#dealcontact").val() == "") {
- layer.msg("联系方式不能为空")
- } else if ($("#duties").val() == "") {
- layer.msg("职务不能为空")
- } else if ($("#result").val() == "") {
- layer.msg("请生成办理结果")
- } else {
- State = 1;
- JA();
- }
- })
-
- $(".prosituation-wrapper").hide(); //处理方案/进程
- $(".annotation-wrapper").hide(); //注释
- $(".connecttime-wrapper").hide(); //沟通时间
- $(".connectmode-wrapper").hide(); //沟通方式
- // $(".replycontent-wrapper").hide(); //答复内容
- $(".isstaisfied-wrapper").hide(); //是否满意
-
- /*
- * 处理结果
- * 是 1
- * 否 2
- */
- $('#isProResultRadio').find('input[type="radio"]').on('change', function() {
- $("#prosituation").val(""); //处理方案/进程
- $("#connecttime").val(""); //沟通时间
- $("#connectmode").val(""); //沟通方式
- $("#result").val(""); //办理结果
- // $("#replycontent").val(""); //答复内容
- $('#isStaisfiedRadio input[name="isstaisfied"]:checked').prop("checked", false); //是否满意
- isProResultJudge($(this).val());
- });
-
-
- //办理结果
- $('.handleBtn').click(function() {
- if($('#isProResultRadio input[name="isDisposeResult"]:checked').val() === '1') {
- if (isProtect === "1" ) {
- simpleDetailStrEnd = "经落实,具体情况回复如下:" + $("#situation").val() + " 办理结果:" + "已办理 承办人:" + $("#dealman").val() + " 职务:" + $("#duties").val() + " 联系电话:" + $("#dealcontact").val()
- simpleDetailStr = simpleDetailStrStart + simpleDetailStrEnd;
- $("#result").val(simpleDetailStr);
- } else if (isProtect === "0") {
- if ($('#isStaisfiedRadio input[name="isstaisfied"]:checked').val() === "0") {
- var isStaisfiedRadioData = "未评价";
- } else if ($('#isStaisfiedRadio input[name="isstaisfied"]:checked').val() === "1") {
- var isStaisfiedRadioData = "满意";
- } else if ($('#isStaisfiedRadio input[name="isstaisfied"]:checked').val() === "2") {
- var isStaisfiedRadioData = "基本满意";
- } else if ($('#isStaisfiedRadio input[name="isstaisfied"]:checked').val() === "3") {
- var isStaisfiedRadioData = "不满意";
- } else {
- var isStaisfiedRadioData = "未评价";
- }
- simpleDetailStrEnd = "经落实,具体情况回复如下:" + $("#situation").val() + " 办理结果:" + "已办理 承办人:" + $("#dealman").val() + " 职务:" + $("#duties").val() + " 联系电话:" + $("#dealcontact").val() + "; " + $("#dealman").val() + "用" + $("#connectmode").val() + "方式在" + $("#connecttime").val() + "对反映人进行了回复,反映人对结果表示" + isStaisfiedRadioData
- simpleDetailStr = simpleDetailStrStart + simpleDetailStrEnd;
- $("#result").val(simpleDetailStr);
- }
- } else if ($('#isProResultRadio input[name="isDisposeResult"]:checked').val() === '2') {
- simpleDetailStrEnd = "经落实,具体情况回复如下:" + $("#situation").val() + " 办理结果:" + "未办理 承办人:" + $("#dealman").val() + " 职务:" + $("#duties").val() + " 联系电话:" + $("#dealcontact").val() + "; 处理方案/进程:" + $("#prosituation").val();
- simpleDetailStr = simpleDetailStrStart + simpleDetailStrEnd;
- $("#result").val(simpleDetailStr);
- } else {
- simpleDetailStr = simpleDetailStrStart + simpleDetailStrEnd;
- $("#result").val(simpleDetailStr);
- }
- })
- });
- //交办
- function JA() {
- $.post(huayi.config.callcenter_url + 'WorkOrder/DealWorkOrder', {
- workorderid: wid,
- dealman: $("#dealman").val(), //承办人
- result: $('#result').val(), //处理情况
- situation: $("#situation").val(), //办理结果
- isproresult: $('#isProResultRadio input[name="isDisposeResult"]:checked').val(), //处理结果
- prosituation: $("#prosituation").val(), //处理方案/进程
- dealcontact: $("#dealcontact").val(), //联系方式
- duties: $("#duties").val(), //职务
- connecttime: $("#connecttime").val(), //沟通时间
- connectmode: $("#connectmode").val(), //沟通方式
- // replycontent: $("#replycontent").val(), //答复内容
- isstaisfied: $('#isStaisfiedRadio input[name="isstaisfied"]:checked').val(), //是否满意
- state: State,
- feedbackid: a,
- files: $("#file").val(),
- token: $.cookie("token")
- }, function (result) {
- result = JSON.parse(result);
- if (result.state.toLowerCase() == "success") {
- var index = parent.layer.getFrameIndex(window.name); //先得到当前iframe层的索引
- parent.layer.close(index); //再执行关闭
- parent.load();
- parent.layer.msg("办理成功");
- $('.fileBox').html('');
- }
- })
- }
- // 工单详情
- function HGXX() {
- $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetSecondDealInfo', {
- workorderid: wid,
- token: $.cookie("token")
- }, function (result) {
- // result = JSON.stringify(result)
- // alert(result)
- console.log(result);
- if (result.state.toLowerCase() == "success") {
- var temp;
- var Agree;
- $.each(result.data.fkinfo, function (i, n) {
- // var r = JSON.stringify(n.File);
- if (n.F_IsAudit == 1) {
- Agree = "同意";
- } else if (n.F_IsAudit == 2) {
- Agree = "拒绝";
- } else if (n.F_IsAudit == 0) {
- Agree = "";
- }
- var bval = n.F_Type;
- switch(bval + '') {
- case '1':
- bval = '主办';
- break;
- case '2':
- bval = '协办';
- break;
- }
- //是否有处理结果
- var isProResultValue = n.F_IsProResult + "";
- switch (isProResultValue) {
- case "0":
- isProResultValue = "默认";
- break;
- case "1":
- isProResultValue = "是";
- break;
- case "2":
- isProResultValue = "否";
- break;
- }
- //是否满意
- var isSatisfiedValue = n.F_IsSatisfied + "";
- switch (isSatisfiedValue) {
- case "0":
- isSatisfiedValue = "未评价";
- break;
- case "1":
- isSatisfiedValue = "满意";
- break;
- case "2":
- isSatisfiedValue = "基本满意";
- break;
- case "3":
- isSatisfiedValue = "不满意";
- break;
- }
- //沟通时间
- var connectTimeValue = n.F_ConnectTime;
- switch (connectTimeValue) {
- case null:
- connectTimeValue = "";
- break;
- default :
- connectTimeValue = n.F_ConnectTime;
- }
- // 审批时间
- var auditTimeValue
- switch (n.F_AuditTime) {
- case "":
- auditTimeValue = ""
- break;
- case null:
- auditTimeValue = ""
- break;
- default:
- auditTimeValue = n.F_AuditTime
- break;
- }
- //审批内容
- var auditReasonValue
- switch (n.F_AuditReason) {
- case "":
- auditReasonValue = ""
- break;
- case null:
- auditReasonValue = ""
- break;
- default:
- auditReasonValue = n.F_AuditReason
- break;
- }
-
- //职务
- var dutiesValue
- switch (n.F_Duties) {
- case "":
- dutiesValue = ""
- break;
- case null:
- dutiesValue = ""
- break;
- default:
- dutiesValue = n.F_Duties
- break;
- }
- //处理情况
- var situationValue
- switch (n.F_Situation) {
- case "":
- situationValue = ""
- break;
- case null:
- situationValue = ""
- break;
- default:
- situationValue = n.F_Situation
- break;
- }
- temp = '<tr>' +
- '<td class="text-center">' + (i + 1) + '</td>' +
- '<td class="text-center">' + n.F_DealUser + '</td>' +
- '<td class="text-center">' + n.F_DealUserContact + '</td>' +
- '<td class="text-center">' + dutiesValue + '</td>' +
- '<td class="text-center">' + situationValue + '</td>' +
- '<td class="text-center">' + n.F_CreateTime + '</td>' +
- '<td class="text-center">' + n.F_Result + '</td>' +
- '<td class="text-center">' + auditTimeValue + '</td>' +
- '<td class="text-center">' + auditReasonValue + '</td>' +
- '<td class="text-center">' + Agree + '</td>' +
- '<td class="text-center" data-formatter="shtype">' + bval + '</td>' +
- '<td class="text-center">' + isProResultValue + '</td>' +
- '<td class="text-center">' + n.F_ProSituation + '</td>' +
- '<td class="text-center">' + connectTimeValue + '</td>' +
- '<td class="text-center">' + n.F_ConnectMode + '</td>' +
- '<td class="text-center">' + isSatisfiedValue + '</td>' +
- '<td class="text-center FJ" style="color:#00a1cb;"></td>' +
- '</tr>';
- var tmp = '';
- if (n.File) {
- $.each(n.File, function (d, f) {
- tmp += '<a style="margin-right:5px;" href="' + f.F_FileUrl + '" download="' + f.F_FileUrl + '">' + f.F_FileName.substring(19) + '</a>';
- })
- }
- $(temp).appendTo($('.HGXX'))
- .find('.FJ')
- .append(tmp);
- });
- //
- // alert(i);
- }
- })
- }
- // <a class="tiaozhuan" style="margin-right:5px;" href="' + (n.File == null ? '' : n.File[0].F_FileUrl) + '" download="' + (n.File == null ? '' : n.File[0].F_FileUrl) + '" >附件</a>
- // function Hove(){
- // $(document).on("mouseover mouseout",'.tiaozhuan',function(event){
- // if(event.type == "mouseover"){
- // //鼠标悬浮
- // var miao=$(this).attr("href");
- // if (miao=="") {
- // $(this).removeAttr("href");
- // $(this).removeAttr("download");
- // $(this).html("");
- //
- // } else{
- // $(this).attr("href");
- // $(this).attr("download");
- // }
- // }else if(event.type == "mouseout"){
- // //鼠标离开
- // }
- // })
- //
- //
- // }
- // $(window).load(function(){
- // alert("DDD");
- // alert($(".tiaozhuan").attr("href"));
- // var miao1=$(".tiaozhuan").attr("href");
- // if (miao1=="") {
- // alert("aaa");
- //// $(this).html("");
- // } else{
- // alert("bbb");
- // $(this).html("");
- // }
- // });
- // 派单内容给
- function BLNR() {
- $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetSecondDealInfo', {
- workorderid: wid,
- token: $.cookie("token")
- }, function (result) {
- // result = JSON.stringify(result)
- // console.log(result);
- if (result.state.toLowerCase() == "success") {
- var temp2;
- $.each(result.data.pdinfo, function (i, n) {
- temp2 = temp2 + '<tr><td class="text-center">' + n.F_CreateTime + '</td><td class="text-center">' + n.F_LimitTime + '</td><td class="text-center">' + n.F_AssignedOpinion + '</td></tr>';
- });
- $('.BLNR').append(temp2);
- }
- })
- }
- //草稿详情
- function Detail() {
- $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetDraftInfo', {
- workorderid: wid,
- type: 2,
- token: $.cookie("token")
- }, function (result) {
- if (result.state.toLowerCase() == "success") {
- if (result.data.length > 0) {
- var IsProResultValue = result.data[0].F_IsProResult + "";
- isProResultJudge(IsProResultValue);
- $("#dealman").val(result.data[0].F_DealUser); //承办人
- $("#duties").val(result.data[0].F_Duties); //职务
- // $("#result").text(result.data[0].F_Result); //处理结果
- $("#situation").val(result.data[0].F_Situation); //处理情况
- $('#isProResultRadio input[name="isDisposeResult"][value="' + result.data[0].F_IsProResult +'"]').prop("checked", true);//是否有处理结果
- $("#prosituation").val(result.data[0].F_ProSituation); //处理方案/进程
- $("#dealcontact").val(result.data[0].F_DealUserContact); //联系方式
- $("#connecttime").val(result.data[0].F_ConnectTime); //沟通时间
- $("#connectmode").val(result.data[0].F_ConnectMode); //沟通方式
- // $("#replycontent").val(result.data[0].F_ReplyContent); //答复内容
- $('#isStaisfiedRadio input[name="isstaisfied"][value="' + result.data[0].F_IsSatisfied +'"]').prop("checked", true); //是否满意
- a = result.data[0].F_Id;
- };
- }
- })
- }
- //清除
- function Clean() {
- $("#startTime").val(''),
- $('#assignedopinion').val('')
- }
- //上传文件
- function upload() {
- var Files = document.getElementById("upFile").files;
- if (Files.length > 0) {
- var formData = new FormData();
- for (var i = 0; i < Files.length; i++) {
- formData.append('file' + i, Files[i]);
- }
- formData.append("token", $.cookie("token"));
- var typeName=Files[0].name.split('.')[1];
- if (typeName=="png"||typeName=='jpg'||typeName=='mp4'||typeName=='mp3'||typeName=='pdf'||typeName=='doc'||typeName=='docx'||typeName=='xls'||typeName=='xlsx') {
- $.ajax({
- url: huayi.config.callcenter_url + "/WorkOrder/UploadFile",
- type: "POST",
- data: formData,
- /**
- *必须false才会自动加上正确的Content-Type
- */
- contentType: false,
- /**
- * 必须false才会避开jQuery对 formdata 的默认处理
- * XMLHttpRequest会对 formdata 进行正确的处理
- */
- processData: false,
- success: function (result) {
- document.getElementById("upFile").outerHTML = document.getElementById("upFile").outerHTML;
- $("#upFile").change(function () {
- upload();
- });
- var r = $.parseJSON(result);
- if (r.state.toLowerCase() == "success") {
- //$(".fjnr").text(r.data[0].F_FileName);
- var a = r.data;
- $(a).each(function (i, n) {
- var strs = '<span class="files" fiel-num="' + n.F_FileId + '">' + n.F_FileName.substring(19) + '<i class="fa fa-remove del_file"></i></span>'
- $(strs).appendTo($('.fileBox')).find('.del_file').click(function (event) {
- event.stopPropagation();
- $(this).parent().remove();
- file_num()
- })
- })
- file_num();
- }
- }
- });
- }else{
- layer.msg("格式不正确");
- }
- } else {
- layer.confirm('请上传文件!', {
- btn: ['确定']
- });
- }
- }
- //上传文件隐藏域值
- function file_num() {
- var str = '';
- var Str;
- $('.fileBox .files').each(function (j, m) {
- var aa = $(m).attr("fiel-num")
- console.log(aa);
- str += aa + ",";
- Str = (str.substring(str.length - 1) == ',') ? str.substring(0, str.length - 1) : str;
- })
- $("#file").val(Str);
- }
- // 处理结果判断
- function isProResultJudge (isProResultdata) {
- if(isProResultdata === '1') {
- if (isProtect === "1" ) {
- $(".prosituation-wrapper").hide(); //处理方案/进程
- $(".annotation-wrapper").hide(); //注释
- $(".connecttime-wrapper").hide(); //沟通时间
- $(".connectmode-wrapper").hide(); //沟通方式
- // $(".replycontent-wrapper").hide(); //答复内容
- $(".isstaisfied-wrapper").hide(); //是否满意
- } else if (isProtect === "0") {
- $(".prosituation-wrapper").hide(); //处理方案/进程
- $(".annotation-wrapper").hide(); //注释
- $(".connecttime-wrapper").show(); //沟通时间
- $(".connectmode-wrapper").show(); //沟通方式
- // $(".replycontent-wrapper").show(); //答复内容
- $(".isstaisfied-wrapper").show(); //是否满意
- }
- } else if (isProResultdata === '2') {
- $(".prosituation-wrapper").show(); //处理方案/进程
- $(".annotation-wrapper").show(); //注释
- $(".connecttime-wrapper").hide(); //沟通时间
- $(".connectmode-wrapper").hide(); //沟通方式
- // $(".replycontent-wrapper").hide(); //答复内容
- $(".isstaisfied-wrapper").hide(); //是否满意
- }
- }
-
- //简易版工单详情
- function simpleDetail() {
- $.getJSON(huayi.config.callcenter_url + 'WorkOrder/GetWorkorderSimp', {
- workorderid: wid,
- token: $.cookie("token")
- }, function (result) {
- if (result.state.toLowerCase() == "success") {
- var data = result.data[0];
- simpleDetailStrStart = data.F_CreateTime + " " + data.deptname + "部门接到" + data.SourceName + "来源工单(编号:" + data.F_WorkOrderId + ")反映" + data.F_ComTitle + "问题,"
- }
- })
- }
- </script>
- </body>
- </html>
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