miaofuhao
/
xgwy


			
				
					
						
						
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							<!DOCTYPE html>
<html>

	<head>
		<meta charset="utf-8">
		<meta name="viewport" content="width=device-width, initial-scale=1.0">
		<script src="../Script/Common/huayi.load.js"></script>
		<script src="../Script/Common/huayi.config.js"></script>
		<title>通话时长统计</title>
		<link rel="stylesheet" href="../css/init.css" />
		<style>
			.th-top {
				background: #f3f3f4;
				padding: 10px 20px;
			}
			
			.topCon {
				float: right;
				margin-right: 45px;
			}
			
			.th-content h2 {
				font-size: 22px;
				/*margin-bottom: 20px;*/
			}
			
			.th-content {
				width: 90%;
				margin: 0 auto;
			}
			
			.th-table table thead tr td {
				background: #1ab394;
				color: #fff;
			}
			
			.th-table {
				display: none;
			}
		</style>
	</head>

	<body class="gray-bg" style="background: #fefefe;">
		<div class="thTime">
			<div class="daoHang clearfix">
				<div class="dhLeft">
					<sapn><i class="syIcon"></i>位置：
						<a id="ReIndex" href="javaScript:;">首页</a>&gt;
						<a href="javaScript:;">报表分析</a>&gt;
						<a href="javaScript:;">话务运营分析</a>&gt;
						<a href="" style="color: #000;">通话时长统计</a>
					</sapn>
				</div>
			</div>
			<div class="th-top clearfix form-inline">
				<div class="topCon">
					选择日期：
					<input type="text" class="form-control" id="startTime" />
					<button class="btns sear">搜索</button>
					<a class="btns export">导出</a>
				</div>
			</div>
			<ul class="nav nav-tabs th-tab">
				<li role="presentation" class="active">
					<a href="javascript:;">图形</a>
				</li>
				<li role="presentation">
					<a href="javascript:;">表格</a>
				</li>
			</ul>
			<div class="th-content">
				<div class="th-tu" style="width: 100%;">
					<h2 style="text-align: center;">服务热线坐席通话时长统计</h2>
					<div id="tabtu" style="width: 100%; height: 500px;"></div>
				</div>
				<div class="th-table">
					<h2 style="text-align: center;">热线坐席通话时长统计</h2>
					<table class="table table-bordered text-center table-hover thTable" style="width: 100%;">
						<thead>
							<tr>
								<!--<td>坐席名称</td>
	          			<td>呼入次数</td>
	          			<td>呼出次数</td>
	          			<td>通话总时长</td>
	          			<td>平均通话时长</td>-->
							</tr>
						</thead>
						<tbody class="tbody">

						</tbody>
					</table>
				</div>

			</div>
		</div>

		<script src="../js/laydate/laydate.js"></script>
		<script src="../js/echarts.common.min.js"></script>
		<!--<script src="http://cdn.hcharts.cn/highcharts/highcharts.js"></script>-->
		<script>
			var token = $.cookie("token");
			var myChartp;
			var endtime = helper.DateFormat.getNowDate(); //结束时间
			var stime = helper.DateFormat.getPreMonth(endtime); //开始时间
			$(document).ready(function() {
				//日期
				laydate.render({
					elem: '#startTime',
					range: '~',
					value: stime + ' ~ ' + endtime,
					theme: '#1ab394',
					calendar: 'true'
				});
				//tab切换
				$('.th-tab li').click(function() {
					$(this).addClass('active')
						.siblings().removeClass('active');

					var index = $(this).index();
					$('.th-content >div').eq(index).show()
						.siblings().hide();
				});

				//搜索事件
				$(".sear").click(function() {
					stime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[0];
					endtime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[1];
					getDataLists();
				});
				//导出功能
				$('.export').click(function() {
					stime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[0];
					endtime = $('#startTime').val() && $('#startTime').val().split(' ~ ')[1];
					dcexcel(this);
				});

				myChartp = echarts.init(document.getElementById('tabtu'));
				myChartp.clear();
				myChartp.showLoading();
				var option = {
					tooltip: {
						trigger: 'axis',
						//						axisPointer: {
						//							type: 'shadow'
						//						},
						//						position: function(point, params, dom) {
						//							var posDis = window.innerWidth - dom.offsetWidth - 200;
						//							return posDis < point[0] ? [posDis + 10, '10%'] : [point[0] + 10, '10%'];
						//
						//						},
					},
					legend: {
						data: [],
						bottom: 40,
						padding: 5,
					},
					grid: {
						bottom: 180
					},
					dataZoom: [{ // 这个dataZoom组件，默认控制x轴。
							type: 'slider', // 这个 dataZoom 组件是 slider 型 dataZoom 组件
							xAxisIndex: 0,
							start: 0, // 左边在 0% 的位置。
							end: 100, // 右边在 100% 的位置。
							bottom: 100,
						},

					],
					xAxis: [{
						type: 'category',
						data: [],
						axisPointer: {
							type: ''
						},
						axisLabel: {
							interval: 0,
							rotate: 40
						}
					}],
					yAxis: [{
							type: 'value',
							name: '通话次数（次）',
							nameLocation: 'end',
							axisLabel: {
								formatter: '{value} '
							}

						},
						{
							type: 'value',
							name: '通话时长（s）',
							nameLocation: 'end',
							axisLabel: {
								formatter: '{value} '
							}
						}
					],
					series: [{
							type: 'bar',
							name: '呼入次数',
							data: []
						}, {
							type: 'line',
							name: '呼入时长',
							yAxisIndex: 1,
							data: []
						}, {
							type: 'bar',
							name: '呼入未接通次数',
							data: []
						},
						{
							type: 'bar',
							name: '呼出次数',
							data: []
						}, {
							type: 'line',
							name: '呼出时长',
							yAxisIndex: 1,
							data: []
						}, {
							type: 'bar',
							name: '呼出未接通次数',
							data: []
						}, {
							type: 'line',
							name: '振铃时长',
							yAxisIndex: 1,
							data: []
						}, {
							type: 'bar',
							name: '接通总次数',
							data: []
						},
						{
							type: 'line',
							name: '通话总时长',
							yAxisIndex: 1,
							data: []
						},
						{
							type: 'line',
							name: '平均通话时长',
							yAxisIndex: 1,
							data: []
						}
					],
					//color: ['#1ab394', '#fbbe5b', '#88ebc4', '#fa957f', '#cddc39', '#ff5722', '#e91e63', '#673ab7', '#61a0a8', '#bda29a']
					color: ['#74dbc6', '#d9c228', '#a1ef9f', '#66d1e8', '#8565e3', '#f8a6ad', '#e45764', '#bbb1f3', '#32a1e8', '#32da62']
				};
				// 使用刚指定的配置项和数据显示图表。
				myChartp.setOption(option);
				getDataLists(); //加载数据
				getColumnList(); //获取表格

			});

			//获取数据  
			function getDataLists() {
				$.ajax({
						type: "get",
						url: huayi.config.callcenter_url + "TalkTime/GetDataList",
						async: true,
						dataType: 'json',
						data: {
							stime: stime,
							endtime: endtime,
							token: token,
						},
						success: function(data) {

						}
					})
					.then(function(data) {
						$('.thTable tbody').html('');
						myChartp.hideLoading();
						if(data.state.toLowerCase() == "success") {
							var tbodyCon = data.data;
							// 填入数据
							if(tbodyCon) {
								myChartp.setOption({
									xAxis: {
										data: (function() {
											var res = [];
											for(var i = 0; i < tbodyCon.length; i++) {
												res.push(tbodyCon[i].坐席名称);
											}
											return res;
										})(),
									},
									series: (function() {
											var formatterArr = function(tarr, prames) {
												var newArr = [];
												$.each(tarr, function(i, v) {
													$.each(v, function(j, k) {
														if(j == prames) {
															newArr.push(k);
														}
													});
												});
												return {
													name: prames,
													data: newArr
												};
											}
	
											return [formatterArr(tbodyCon, "呼入次数"), formatterArr(tbodyCon, "呼入时长"), formatterArr(tbodyCon, "呼入未接通次数"),
												formatterArr(tbodyCon, "呼出次数"), formatterArr(tbodyCon, "呼出时长"), formatterArr(tbodyCon, "呼出未接通次数"),
												formatterArr(tbodyCon, "振铃时长"), formatterArr(tbodyCon, "接通总次数"), formatterArr(tbodyCon, "通话总时长"),
												formatterArr(tbodyCon, "平均通话总时长")
											]

/*											var sres = [],
												sres1 = [],
												sres2 = [],
												sres3 = [],
												sres4 = [],
												sres5 = [],
												sres6 = [],
												sres7 = [],
												sres8 = [],
												sres9 = [];
											var sobj = [{
													data: sres,
												},
												{
													data: sres1,
												},
												{
													data: sres2,
												},
												{
													data: sres3,
												},
												{
													data: sres4,
												},
												{
													data: sres5,
												},
												{
													data: sres6,
												},
												{
													data: sres7,
												},
												{
													data: sres8,
												},
												{
													data: sres9,
												},
											];
											for(var i = 0; i < tbodyCon.length; i++) {
												sres.push(tbodyCon[i].呼入次数);
												sres1.push(tbodyCon[i].呼入时长);
												sres2.push(tbodyCon[i].呼入未接通次数);
												sres3.push(tbodyCon[i].呼出次数);
												sres4.push(tbodyCon[i].呼出时长);
												sres5.push(tbodyCon[i].呼出未接通次数);
												sres6.push(tbodyCon[i].振铃时长);
												sres7.push(tbodyCon[i].接通总次数);
												sres8.push(tbodyCon[i].通话总时长);
												sres9.push(tbodyCon[i].平均通话总时长);
											}
											return sobj;*/
									})(),
								});
								//填充表格数据
								for(var j = 0; j < tbodyCon.length; j++) {
									$('<tr><td>' + tbodyCon[j].坐席名称 + '</td><td>' + tbodyCon[j].呼入次数 + '</td><td>' + tbodyCon[j].呼入时长 + '</td><td>' + tbodyCon[j].呼入未接通次数 + '</td><td>' + tbodyCon[j].呼出次数 + '</td><td>' + tbodyCon[j].呼出时长 + '</td><td>' + tbodyCon[j].呼出未接通次数 + '</td><td>' + tbodyCon[j].振铃时长 + '</td><td>' + tbodyCon[j].接通总次数 + '</td><td style="color:#e73926;font-weight: bold;">' + tbodyCon[j].通话总时长 + '</td><td>' + tbodyCon[j].平均通话总时长 + '</td></tr>').appendTo('.thTable tbody');
								}
							} else {
								$('#tabtu').html('<p class="text-center">暂无数据</p>');
								$('.thTable tbody').html('<td colspan="11">没有找到您想要的记录呢！我会努力的...</td>');
							}

						} else {
							$('#tabtu').html('<p class="text-center">暂无数据</p>');
							$('.thTable tbody').html('<td colspan="11">没有找到您想要的记录呢！我会努力的...</td>');
						}
					});

			}
			//获取表头数据和图形legend
			function getColumnList() {
				$.ajax({
						type: "get",
						url: huayi.config.callcenter_url + "TalkTime/GetColumnList",
						async: false,
						dataType: 'json',
						data: {
							token: token
						},
						success: function(res) {

						}

					})

					.then(function(data) {
						$('.thTable thead tr').html('');
						if(data.state.toLowerCase() == "success") {
							var con = data.data;
							if(con) {
								myChartp.setOption({
									legend: {
										data: con,
									},
								});

								for(var i = 0; i < con.length; i++) {
									$('<td>' + con[i] + '</td>').appendTo('.thTable thead tr')
								}
							} else {
								$('<td colspan="11">暂无表头数据</td>').appendTo('.thTable thead tr')
							}
						} else {
							$('<td colspan="11">暂无表头数据</td>').appendTo('.thTable thead tr')
						}
					});
			}
			//导出
			function dcexcel(obj) {
				var url = huayi.config.callcenter_url + "TalkTime/ExptList?token=" + token;
				url += "&stime=" + stime + "&endtime=" + endtime;
				obj.href = url;
			}
		</script>
	</body>

</html>