miaofuhao
/
xgwy


			
				
					
						
						
							123456789101112131415161718192021222324252627282930313233343536373839404142434445464748495051525354555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413
							<!DOCTYPE html>
<html>

	<head>
		<meta charset="UTF-8">
		<title>工单催办</title>
		<meta name="viewport" content="width=device-width, initial-scale=1.0">
		<script src="../Script/Common/huayi.load.js"></script>
		<script src="../Script/Common/huayi.config.js"></script>
		<link rel="stylesheet" href="../js/zTree/zTreeStyle.css" />
		<link href="../css/init.css" rel="stylesheet" />
		<link href="../css/WorkOrder/Search.css" rel="stylesheet">
		<script src="../js/zTree/jquery.ztree.core.js"></script>
		<script src="../My97DatePicker/WdatePicker.js"></script>
		<script src="../js/WorkOrder/WorkOrder.js"></script>

		<style>
			table td {
				word-break: break-all;
				word-wrap: break-word;
			}
			
			table th {
				min-width: 100px;
			}
		</style>
	</head>

	<body class="gray-bg">
		<div class="wrapper wrapper-content animated fadeInRight">
			<div class="daoHang clearfix">
				<div class="dhLeft">
					<sapn><i class="syIcon"></i>位置：
						<a href="javaScript:;" id="ReIndex">首页</a>&gt;
						<a href="javaScript:;">工单管理</a>&gt;
						<a href="" style="color: #000;">工单催办</a>
					</sapn>
				</div>
			</div>
			<div class="th-box">
				<div class="th-bar">
					<div class="seach-box fr">
						<ul>
							<li>客户名称：<input class="photo x-color inputs" type="text" id="name" /></li>
							<li>客户电话：<input class="photo x-color inputs" type="text" id="tel" /></li>
							<li>
								<a class="sc_btn btns ss">搜索</a>
							</li>
							<li>
								<a class="sc_btn btns gjss">高级搜索</a>
							</li>
							<li>
								<a class="sc_btn btns" onclick="dcexcel(this)">导出</a>
							</li>
						</ul>
					</div>
				</div>
			</div>
			<div style="width: 100%;padding: 10px;">
				<table id="workorderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
					<thead>
						<tr>
							<th data-field="WorkOrderID" data-formatter="View" data-align="center">工单编号</th>
							<th data-field="Type" data-formatter="GetTypeName" data-align="center">工单类型</th>
							<th data-field="State" data-formatter="GetStateName" data-align="center">工单状态</th>
							<th data-field="TypeClassName" data-align="center">问题类型</th>
							<th data-field="Customer" data-align="center">客户</th>
							<th data-field="CustomerTel" data-align="center">客户电话</th>
							<th data-field="CreateUser" data-align="center">坐席工号</th>
							<th data-field="CreateUserName" data-align="center">坐席姓名</th>
							<th data-field="CreateTime" data-align="center">创建时间</th>
							<th data-field="CLDeptName" data-align="center">当前处理部门</th>
							<th data-field="CLUserName" data-align="center">当前处理用户</th>
							<th data-field="WorkOrderID" data-formatter="OverTime" data-align="center">工单超时</th>
							<th data-field="WorkOrderID" data-formatter="Expedite" data-align="center">操作</th>
						</tr>
					</thead>
				</table>
			</div>
			<!--查看详情-->
			<div class="ckxq  Hidens">
				<ul class="clearfix ckxq_ul">
					<li class="Active">工单详情</li>
					<li>处理记录</li>
					<li>催办记录</li>
					<li>补充记录</li>
					<!--<li>评论记录</li>-->
					<span class="Closed">×</span>
				</ul>
				<div class="gdxq">
					<div class="">
						<table id="gdxq_table" border="0" class="table table-bordered  table-hover " style="width: 100%;">
							<tbody class="tbodys">
								<tr>
									<th>工单编号：</th>
									<td>
										<span id="xq_gdbh"></span>
									</td>
									<th>工单类型：</th>
									<td>
										<span id="xq_gdlx"></span>
									</td>
									<th>创建时间：</th>
									<td>
										<span id="xq_cjsj"></span>
									</td>
								</tr>
								<tr>
									<th>工单状态：</th>
									<td>
										<span id="xq_gdzt"></span>
									</td>
									<th>客户姓名：</th>
									<td>
										<span id="xq_khxm"></span>
									</td>
									<th>客户电话：</th>
									<td>
										<span id="xq_khdh"></span>
									</td>
								</tr>
								<tr>
									<th>问题类型：</th>
									<td>
										<span id="xq_wtlx"></span>
									</td>
									<th>坐席工号：</th>
									<td>
										<span id="xq_zxgh"></span>
									</td>
									<th>坐席姓名：</th>
									<td>
										<span id="xq_zxxm"></span>
									</td>
								</tr>
								<tr>
									<th>工单内容：</th>
									<td colspan="5">
										<span id="xq_gdnr"></span>
									</td>
								</tr>
							</tbody>

						</table>
					</div>
				</div>
				<div class="gdxq" style="display:none;">
					<table id="cllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
						<thead>
							<tr>
								<th data-field="WorkOrderID" data-formatter="ComXQ">处理详情</th>
								<th data-field="CreateTime">创建时间</th>
							</tr>
						</thead>
					</table>
				</div>
				<div class="gdxq" style="display:none;">
					<table id="cblist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
						<thead>
							<tr>
								<th data-field="CreateUserName">催办人</th>
								<th data-field="ToDeptName">被催办部门</th>
								<th data-field="ToUserName">被催办人</th>
								<th data-field="Detail">催办详情</th>
								<th data-field="CreateTime">创建时间</th>
							</tr>
						</thead>
					</table>
				</div>
				<div class="gdxq" style="display:none;">
					<table id="bclist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
						<thead>
							<tr>
								<th data-field="CreateUserName">补充人</th>
								<th data-field="Detail">补充详情</th>
								<th data-field="CreateTime">创建时间</th>
							</tr>
						</thead>
					</table>
				</div>
				<div class="gdxq" style="display:none;">
					<table id="pllist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
						<thead>
							<tr>
								<th data-field="CreateUserName">评论人</th>
								<th data-field="Detail">评论详情</th>
								<th data-field="CreateTime">创建时间</th>
							</tr>
						</thead>
					</table>
				</div>
			</div>
		</div>

		<div class="t-shade">
			<!--高级搜索-->
			<div class="shade_k gjsu ">
				<div class="shade_title">
					<span>高级搜索<srong class="cknum"></srong></span>
					<span class="setwin"><a>x</a></span>
				</div>
				<div class="shade_content">
					<div class="dgxx_table size-13">
						<table class="_table1 table table-bordered  table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
							<tr>
								<th>工单编号：</th>
								<td colspan="3">
									<div class="inpBox">
										<input type="text" class="inps " id="ss_gdbh" />
									</div>
								</td>
							</tr>
							<tr>
								<th>工单类型：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps select" value="--请选择--" readonly="readonly" />
										<input type="hidden" class="inps " id="ss_gdlx" />
										<i class="xl xl_two"></i>
										<div class="xl_common">
											<ul class="xl_box">
												<li>--请选择--</li>
												<li itemid="1">售前咨询</li>
												<li itemid="2">报修服务</li>
												<li itemid="3">投诉建议</li>
											</ul>
										</div>
									</div>
								</td>
								<th>坐席工号：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps " id="ss_zxgh" />
									</div>
								</td>
							</tr>
							<tr>
								<th>客户姓名：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps " id="ss_khxm" />
									</div>
								</td>

								<th>客户电话：</th>
								<td>
									<div class="inpBox">
										<input type="text" class="inps " id="ss_khdh" />
									</div>
								</td>
							</tr>
							<tr>
								<th>工单内容：</th>
								<td colspan="3">
									<div class="inpBox">
										<input type="text" class="inps " id="ss_gdnr" />
									</div>
								</td>
							</tr>
						</table>
					</div>
					<div class="clearfix wh_btn">
						<input type="button" value="搜索" class="btn-info" id="gjss" />
					</div>
				</div>
			</div>
			<!--处理工单-->
			<div class="shade_k clgd ">
				<div class="shade_title">
					<span>催办工单<srong class="cknum"></srong></span>
					<span class="setwin"><a>x</a></span>
				</div>
				<div class="shade_content">
					<div class="dgxx_table size-13">
						<table class="_table1 table table-bordered  table-hover " border="0" cellspacing="0" cellpadding="0" style="width: 100%;">
							<tr>
								<th>工单编号：</th>
								<td>
									<span id="cl_gdbh"></span>
								</td>

								<th>工单类型：</th>
								<td>
									<span id="cl_gdlx"></span>
								</td>
							</tr>
							<tr>
								<th>客户姓名：</th>
								<td>
									<span id="cl_khxm"></span>
								</td>

								<th>客户电话：</th>
								<td>
									<span id="cl_khdh"></span>
								</td>
							</tr>
							<tr>
								<th>工单内容：</th>
								<td colspan="3">
									<span id="cl_gdnr"></span>
								</td>
							</tr>
							<tr>
								<th>催办内容：</th>
								<td colspan="3">
									<div>
										<textarea id="cont" name="" rows="3" style="width:100%;"></textarea>
									</div>
								</td>
							</tr>
						</table>
					</div>
					<div class="clearfix wh_btn">
						<input type="button" value="确定" class="btn-info" id="cbgd" />
					</div>
				</div>
			</div>
		</div>
		<script>
			var selid;
			var zpid;
			var stype = 1;
			$(document).ready(function() {

				//处理工单
				$("#cbgd").click(function() {
					if(!$("#cont").val()) {
						layer.confirm('请输入催办内容！', {
							btn: ['确定']
						});
						return;
					}
					$.post(huayi.config.callcenter_url + 'WorkOrder/AddWorkOrderRemind', {
						orderid: zpid,
						cont: $("#cont").val(),
						"token": $.cookie("token")
					}, function(result) {
						result = $.parseJSON(result);
						if(result.state.toLowerCase() == "success") {

							layer.msg("催办工单成功");
							$(".t-shade").removeClass("cx");
							$(".clgd").removeClass("cx");
							initTable();
						}
					})
				})
			})

			function initTable() {
				//先销毁表格
				$('#workorderlist').bootstrapTable('destroy');
				//初始化表格,动态从服务器加载数据
				$("#workorderlist").bootstrapTable({
					method: "get", //使用get请求到服务器获取数据
					url: huayi.config.callcenter_url + "WorkOrder/GetCBList", //获取数据的Servlet地址
					contentType: "application/x-www-form-urlencoded",
					striped: true, //表格显示条纹
					pagination: true, //启动分页
					pageSize: 5, //每页显示的记录数
					pageNumber: 1, //当前第几页
					pageList: [5, 20, 50, 100], //记录数可选列表
					search: false, //是否启用查询
					showColumns: false, //显示下拉框勾选要显示的列
					showRefresh: false, //显示刷新按钮
					sidePagination: "server", //表示服务端请求
					//设置为undefined可以获取pageNumber，pageSize，searchText，sortName，sortOrder
					//设置为limit可以获取limit, offset, search, sort, order
					queryParamsType: "undefined",
					queryParams: function queryParams(params) { //设置查询参数
						var param = {
							page: params.pageNumber,
							pagesize: params.pageSize,
							token: $.cookie("token")
						};
						if(stype == '1') {
							param.name = $("#name").val();
							param.tel = $("#tel").val();
						} else if(stype == '2') {
							param.name = $("#ss_khxm").val();
							param.tel = $("#ss_khdh").val();
							param.key = $("#ss_gdnr").val();
							param.type = $("#ss_gdlx").val();
							param.orderid = $("#ss_gdbh").val();
							param.code = $("#ss_zxgh").val();
						}
						return param;
					},
					onLoadSuccess: function() { //加载成功时执行
						//layer.msg("加载成功");
					},
					onLoadError: function() { //加载失败时执行
						//layer.msg("加载数据失败", { time: 1500, icon: 2 });
					}
				});
			}

			function dcexcel(obj) {
				var url = huayi.config.callcenter_url + "WorkOrder/ExportListAll?ltype=2&token=" + $.cookie("token");

				if(stype == '1') {
					url += "&name=" + $("#name").val() + "&tel=" + $("#tel").val();
				} else if(stype == '2') {
					url += "&name=" + $("#ss_khxm").val() + "&tel=" + $("#ss_khdh").val() + "&key=" + $("#ss_gdnr").val() + "&state=" + $("#ss_gdzt").val();
					url += "&type=" + $("#ss_gdlx").val() + "&orderid=" + $("#ss_gdbh").val() + "&code=" + $("#ss_zxgh").val();
				}
				obj.href = url;
			}
		</script>
	</body>

</html>