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- <!DOCTYPE html>
- <html>
- <head>
- <meta charset="UTF-8">
- <title>来电弹屏</title>
- <script src="../Script/Common/huayi.load.js"></script>
- <script src="../Script/Common/huayi.config.js"></script>
- <link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
- <link rel="stylesheet" type="text/css" href="../js/bootstrap-treeview/bootstrap-treeview.min.css" />
- <link rel="stylesheet" href="./css/call.css" />
- <style type="text/css">
- #formComplainedUnit {
- margin-left: 97px;
- margin-top: -50px;
- }
-
- #eqmargin {
- margin-left: 133px;
- }
-
- .selequipname {
- /* margin-left: 93px;
- margin-top: -20px; */
- }
-
- .selDpart1 {
- display: none;
- position: absolute;
- left: 142px;
- top: 82px;
- z-index: 11111;
- width: 280px;
- line-height: 30px;
- background: #FFFFFF;
- }
-
- #sponsor {
- width: 280px;
- border: 1px solid #00a1cb;
- margin: 0;
- padding: 0;
- list-style: none;
- max-height: 212px;
- overflow-x: hidden;
- overflow-y: scroll;
- }
-
- #sponsor li {
- margin: 0;
- padding-left: 10px;
- width: 280px;
- height: 30px;
- line-height: 30px;
- list-style: none;
- }
-
- #sponsor li:hover {
- background: #00a1cb;
- }
- </style>
- <script type="text/javascript">
- //通话中执行变化
- var timer = null;
- //清除定时器
- function clearInter() {
- clearInterval(timer);
- }
- //来电时间 计时
- function calling() {
- var _n = 0;
- if(timer) {
- clearInterval(timer);
- }
- timer = setInterval(function() {
- _n++;
- var m = parseInt(_n / 60 % 60);
- var s = parseInt(_n % 60);
- //var thsc=toDub(m) + ":" + toDub(s);
- $(".thsc").text(toDub(m) + ":" + toDub(s));
- }, 1000);
- }
- //小于10补0
- function toDub(i) {
- return i < 10 ? "0" + i : "" + i;
- }
- </script>
- </head>
- <body class="gray-bg">
- <div class="wrapper wrapper-content animated fadeInRight callSreen" style="display: block;">
- <!--来电弹屏开始-->
- <div class="ldtp-con clearfix animated fadeInDown ">
- <!--黑名单开始-->
- <div class="hei-list">
- <div class="heiTop clearFix">
- <p class="htl">黑名单</p>
- <p class="bacha" title="关闭">x</p>
- </div>
- <div class="heiCon">
- <div class="heit">
- <span style="font-size: 14px;">输入电话号码:</span>
- <input type="text" id="TelNum" />
- </div>
- <div class="chooses">
- <span style="font-size: 14px;">请选择名单类型:</span>
- <select name="" id="addNameType">
- <option value="1">黑名单</option>
- <option value="2">白名单</option>
- </select>
- </div>
- <div class="time-box dt">
- <span style="font-size: 14px;">开始时间:</span>
- <input type="text" id="startTime" placeholder="请选择开始时间">
- </div>
- <div class="time-box dt">
- <span style="font-size: 14px;">结束时间:</span>
- <input type="text" id="endTime" placeholder="请选择结束时间">
- </div>
- <div class="time-box">
- <span style="font-size: 14px;">说明:</span>
- <input type="text" id="des" />
- </div>
- <p style="margin-top: 15px;"><button type="button" id="bc" class="btns">保存</button></p>
- </div>
- </div>
- <!--黑名单结束-->
- <!--左侧内容-->
- <div class="ldtp-cl col-sm-3">
- <div class="head-pic">
- <div class="hp-box">
- <img src="./../img/txpic.png" alt="头像好像去了外星球!" style="width: 100%;height: 100%;" />
- </div>
- <div class="head_info clearfix">
- <div class="clearfix head_info_item">
- <div class="head_tel pull-left">
- <i class="head_tel_icon"></i>
- <span class="tel"></span>
- </div>
- <div class="head_time pull-left">
- <i class="head_time_icon"></i>
- <time class="thsc">00:00</time>
- </div>
- </div>
- <div class="clearfix head_info_item">
- <div class="head_location pull-left">
- <i class="head_location_icon"></i>
- <span class="khgsd" style="padding-left: 35px;">未知</span>
- </div>
- <div class="head_black pull-left">
- <i class="head_black_icon la-before" id="head_black_btn" title="点击加入黑名单"></i>
- <i class="head_black_cancel_icon retur" style="display: none;"></i>
- <span class="head_black_btn">黑名单</span>
- <i class="head_black_ivr take" id="head_black_ivr" title="点击转IVR"></i>
- </div>
- </div>
- </div>
- <div class="head_form form-horizontal">
- <div class="form-group clearfix">
- <!--<input type="hidden" id="head_form_customer_id" value="" />-->
- <label for="head_form_name" class="col-sm-4 control-label">姓名</label>
- <div class="col-sm-8">
- <input type="text" class="form-control input-sm" id="head_form_name" placeholder="请输入姓名">
- </div>
- </div>
- <div class="form-group clearfix">
- <label for="head_form_tel" class="col-sm-4 control-label">电话</label>
- <div class="col-sm-8">
- <input type="text" class="form-control input-sm" id="head_form_tel" placeholder="请输入电话">
- </div>
- </div>
- <div class="form-group clearfix">
- <label for="head_form_tel" class="col-sm-4 control-label">邮编</label>
- <div class="col-sm-8">
- <input type="text" class="form-control input-sm" id="postcode" placeholder="请输入邮编">
- </div>
- </div>
- <div class="form-group clearfix">
- <label for="head_form_phone" class="col-sm-4 control-label">email</label>
- <div class="col-sm-8">
- <input type="text" class="form-control input-sm" id="email" placeholder="请输入email">
- </div>
- </div>
- <div class="form-group clearfix">
- <label for="" class="col-sm-4 control-label">来电时间</label>
- <div class="col-sm-8">
- <time class="ldtime"></time>
- </div>
- </div>
- <div class="clearfix">
- <button id="head_form_btn_reset" type="button" class="head_form_btn head_form_btn_reset pull-left">清空</button>
- <button id="head_form_btn_save" type="button" class="head_form_btn pull-right">保存</button>
- </div>
- </div>
- </div>
- </div>
- <!--右侧内容-->
- <div class="ldtp-cr col-sm-9">
- <ul class="ld-service clearfix">
- <li style="border-bottom:1px solid #1AB394;" class="cr-click">新增工单</li>
- <!--<li style="border-bottom:1px solid #243747;">历史记录</li>-->
- <!--<li style="border-bottom:1px solid #67aefe;" class="KF">历史工单</li>-->
- </ul>
- <div class="ld-sercon">
- <!--新增工单-->
- <div class="complain order_form" style="display:block;">
- <form class="form-inline clearfix" id="order_form">
- <div class="form-group col-md-12 clearfix">
- <label class="col-md-2">工单类型:</label>
- <div id="order_type" class="col-md-10 r_order_type">
- <label class="radio-inline">
- <input type="radio" name="wotypeRadios" value="1" checked="checked"> 咨询
- </label>
- <label class="radio-inline">
- <input type="radio" name="wotypeRadios" value="2"> 投诉
- </label>
- </div>
- </div>
- <div class="form-group col-md-12" id="order_handles">
- <label for="order_handle">科室名称:</label>
- <select class="form-control input-sm selectpicker" id="order_handle" data-live-search="true">
- <option value="0">请选择科室</option>
- </select>
- </div>
- <div class="col-md-12 row">
- <div class="form-group col-md-4">
- <label for="order_name"><b class="text-red">*</b>客户姓名:</label>
- <input type="text" class="form-control input-sm" id="order_name" placeholder="请输入客户姓名">
- </div>
- <div class="form-group col-md-4">
- <label for="order_tel"><b class="text-red">*</b>联系电话:</label>
- <input type="text" class="form-control input-sm" id="order_tel" placeholder="请输入联系电话" readonly>
- </div>
- </div>
- <div class="form-group col-md-12">
- <label for="order_reception" class="consult">咨询内容:</label>
- <textarea id="order_reception" rows="3" cols="20" class="form-control" placeholder="请输入反馈内容"></textarea>
- </div>
- <div class="col-md-12 clearfix order_transfer" id="order_transfer_depts">
- <div class="form-group drop_down col-md-4">
- <label for="order_transfer_dept">接收部门:</label>
- <input type="text" class="form-control input-sm" id="order_transfer_dept" data-id="0" placeholder="请选择部门" autocomplete="off" />
- <span class="caret"></span>
- <div id="reginsTreeView" class="hidden"></div>
- </div>
- <div class="form-group col-md-4">
- <label for="order_receiveUser">接收人:</label>
- <select class="form-control input-sm selectpicker" id="order_receiveUser" data-live-search="true">
- <option value="0">请选择接收人</option>
- </select>
- </div>
- </div>
- <div class="form-group col-md-12">
- <label for="order_remarks">备注:</label>
- <textarea id="order_remarks" rows="3" cols="20" class="form-control" placeholder="请输入备注"></textarea>
- </div>
- <div class="form-group text-center col-sm-12">
- <button type="button" class="btn bton btn-sm" id="save_order">创建</button>
- <button type="button" class="btn bton btn-sm" onclick="cleanOrderForm()">清空</button>
- </div>
- </form>
- </div>
- <!--历史记录-->
- <div class="complain">
- <div class="ld-sercon-con clearfix">
- <div class="Ps-chaxun form-inline clearfix">
- <div class="form-group time-box">
- <i class="tub fa fa-calendar"></i>
- <input class="form-control search_time" type="text" id="old_scTime" placeholder="请选择开始时间和结束时间">
- </div>
- <div class="form-group">
- <span itemtype="1" class="searchbtn"></span>
- </div>
- </div>
- <div class="table-responsive col-sm-12" style="padding-left: 0;">
- <table id="oldlist" data-row-style="rowStyle" data-query-params="queryParams">
- <thead>
- <tr>
- <th data-field="CallNumber" data-align="center" data-formatter="Code">编号</th>
- <th data-field="CallNumber" data-align="center">电话号码</th>
- <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
- <th data-field="CallType" data-formatter="callType" data-align="center">呼叫方向</th>
- <!--<th data-field="DealType" data-formatter="dealType" data-align="center">是否回访</th>-->
- <th data-field="CallState" data-formatter="states" data-align="center">呼叫状态</th>
- <!--<th data-field="IsDeal" data-formatter="isDeal" data-align="center">是否处理</th>-->
- <th data-field="UserCode" data-align="center">坐席工号</th>
- <th data-field="UserName" data-align="center">坐席姓名</th>
- <th data-field="TalkStartTime" data-align="center">通话开始时间</th>
- <th data-field="TalkEndTime" data-align="center">通话结束时间</th>
- <th data-field="TalkLongTime" data-align="center">通话时长(S)</th>
- </tr>
- </thead>
- </table>
- </div>
- </div>
- </div>
- <!--历史工单-->
- <div class="complain">
- <div class="ld-sercon-con clearfix">
- <div class="Ps-chaxun form-inline clearfix">
- <div class="form-group time-box">
- <i class="tub fa fa-calendar"></i>
- <input class="form-control search_time" type="text" id="con_scTime" placeholder="请选择开始时间和结束时间">
- </div>
- <div class="form-group">
- <span itemtype="2" class="searchbtn"></span>
- </div>
- </div>
- <div id="zxlbs" class="table-responsive col-sm-12" style="padding-left: 0;">
- <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
- <thead>
- <tr>
- <th data-field="wostate" data-align="center" data-formatter="formatterState">工单状态</th>
- <th data-field="wocode" data-formatter="formatterWorkOrderID" data-width="10%" data-align="center">工单编号</th>
- <th data-field="channel" data-align="center" data-formatter="formatterChannel">渠道来源</th>
- <th data-field="province" data-align="center" data-formatter="formatterLocation">省市</th>
- <th data-field="projectname" data-align="center">项目名称</th>
- <th data-field="repairreplace" data-formatter="formatterRepairPlace" data-align="center">报修地点</th>
- <th data-field="repairtime" data-align="center">报修时间</th>
- <th data-field="createuser" data-align="center" data-formatter="formatterCreateuser">报修人</th>
- <th data-field="contactway" data-align="center">联系方式</th>
- <th data-field="faultdescripe" data-align="center" data-formatter="formatterContent">设备名称</th>
- <th data-field="" data-align="center" data-formatter="formatterToUser">接单人</th>
- <th data-field="score" data-align="center" data-formatter="formatterScore">满意度</th>
- </tr>
- </thead>
- </table>
- </div>
- </div>
- </div>
- </div>
- <!--右侧下方内容区-->
- <div class="ldcr-bottom hidden" style="margin-top:10px;">
- <div class="ldcrb-top clearfix">
- <ul class="clearfix">
- <li style="border-bottom:1px solid #69cbd0; background: #000;color: #fff;">知识库</li>
- </ul>
- <div class="ld-search">
- <div class="sear-inp">
- <input type="text" class="search" placeholder="搜索问题、内容或者标题" />
- </div>
- <div class="searIcon">
- </div>
- </div>
- </div>
- <div class="detail-con">
- <ul></ul>
- </div>
- </div>
- </div>
- </div>
- <!--来电弹屏结束-->
- </div>
- <script src="../js/autosize/autosize.min.js"></script>
- <script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
- <script src="../js/bootstrap-select/js/i18n/defaults-zh_CN.js"></script>
- <script src="../js/bootstrap-treeview/bootstrap-treeview.min.js"></script>
- <script src="../js/laydate/laydate.js"></script>
- <script src="../Script/Common/regexs.js"></script>
- <script src="../js/main.js?v=1.5"></script>
- <script src="../equipmentOperationManage/js/equipmentCommon.js"></script>
- <script src="callScreen.js?v=201904151454"></script>
- </body>
- </html>
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