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  1. <!DOCTYPE html>
  2. <html>
  3. <head>
  4. <meta charset="UTF-8">
  5. <title>来电弹屏</title>
  6. <script src="../Script/Common/huayi.load.js"></script>
  7. <script src="../Script/Common/huayi.config.js"></script>
  8. <link href="../js/bootstrap-select/css/bootstrap-select.css" rel="stylesheet" />
  9. <link rel="stylesheet" type="text/css" href="../js/bootstrap-treeview/bootstrap-treeview.min.css" />
  10. <link rel="stylesheet" href="./css/call.css" />
  11. <style type="text/css">
  12. #formComplainedUnit {
  13. margin-left: 97px;
  14. margin-top: -50px;
  15. }
  16. #eqmargin {
  17. margin-left: 133px;
  18. }
  19. .selequipname {
  20. /* margin-left: 93px;
  21. margin-top: -20px; */
  22. }
  23. .selDpart1 {
  24. display: none;
  25. position: absolute;
  26. left: 142px;
  27. top: 82px;
  28. z-index: 11111;
  29. width: 280px;
  30. line-height: 30px;
  31. background: #FFFFFF;
  32. }
  33. #sponsor {
  34. width: 280px;
  35. border: 1px solid #00a1cb;
  36. margin: 0;
  37. padding: 0;
  38. list-style: none;
  39. max-height: 212px;
  40. overflow-x: hidden;
  41. overflow-y: scroll;
  42. }
  43. #sponsor li {
  44. margin: 0;
  45. padding-left: 10px;
  46. width: 280px;
  47. height: 30px;
  48. line-height: 30px;
  49. list-style: none;
  50. }
  51. #sponsor li:hover {
  52. background: #00a1cb;
  53. }
  54. </style>
  55. <script type="text/javascript">
  56. //通话中执行变化
  57. var timer = null;
  58. //清除定时器
  59. function clearInter() {
  60. clearInterval(timer);
  61. }
  62. //来电时间 计时
  63. function calling() {
  64. var _n = 0;
  65. if(timer) {
  66. clearInterval(timer);
  67. }
  68. timer = setInterval(function() {
  69. _n++;
  70. var m = parseInt(_n / 60 % 60);
  71. var s = parseInt(_n % 60);
  72. //var thsc=toDub(m) + ":" + toDub(s);
  73. $(".thsc").text(toDub(m) + ":" + toDub(s));
  74. }, 1000);
  75. }
  76. //小于10补0
  77. function toDub(i) {
  78. return i < 10 ? "0" + i : "" + i;
  79. }
  80. </script>
  81. </head>
  82. <body class="gray-bg">
  83. <div class="wrapper wrapper-content animated fadeInRight callSreen" style="display: block;">
  84. <!--来电弹屏开始-->
  85. <div class="ldtp-con clearfix animated fadeInDown ">
  86. <!--黑名单开始-->
  87. <div class="hei-list">
  88. <div class="heiTop clearFix">
  89. <p class="htl">黑名单</p>
  90. <p class="bacha" title="关闭">x</p>
  91. </div>
  92. <div class="heiCon">
  93. <div class="heit">
  94. <span style="font-size: 14px;">输入电话号码:</span>
  95. <input type="text" id="TelNum" />
  96. </div>
  97. <div class="chooses">
  98. <span style="font-size: 14px;">请选择名单类型:</span>
  99. <select name="" id="addNameType">
  100. <option value="1">黑名单</option>
  101. <option value="2">白名单</option>
  102. </select>
  103. </div>
  104. <div class="time-box dt">
  105. <span style="font-size: 14px;">开始时间:</span>
  106. <input type="text" id="startTime" placeholder="请选择开始时间">
  107. </div>
  108. <div class="time-box dt">
  109. <span style="font-size: 14px;">结束时间:</span>
  110. <input type="text" id="endTime" placeholder="请选择结束时间">
  111. </div>
  112. <div class="time-box">
  113. <span style="font-size: 14px;">说明:</span>
  114. <input type="text" id="des" />
  115. </div>
  116. <p style="margin-top: 15px;"><button type="button" id="bc" class="btns">保存</button></p>
  117. </div>
  118. </div>
  119. <!--黑名单结束-->
  120. <!--左侧内容-->
  121. <div class="ldtp-cl col-sm-3">
  122. <div class="head-pic">
  123. <div class="hp-box">
  124. <img src="./../img/txpic.png" alt="头像好像去了外星球!" style="width: 100%;height: 100%;" />
  125. </div>
  126. <div class="head_info clearfix">
  127. <div class="clearfix head_info_item">
  128. <div class="head_tel pull-left">
  129. <i class="head_tel_icon"></i>
  130. <span class="tel"></span>
  131. </div>
  132. <div class="head_time pull-left">
  133. <i class="head_time_icon"></i>
  134. <time class="thsc">00:00</time>
  135. </div>
  136. </div>
  137. <div class="clearfix head_info_item">
  138. <div class="head_location pull-left">
  139. <i class="head_location_icon"></i>
  140. <span class="khgsd" style="padding-left: 35px;">未知</span>
  141. </div>
  142. <div class="head_black pull-left">
  143. <i class="head_black_icon la-before" id="head_black_btn" title="点击加入黑名单"></i>
  144. <i class="head_black_cancel_icon retur" style="display: none;"></i>
  145. <span class="head_black_btn">黑名单</span>
  146. <i class="head_black_ivr take" id="head_black_ivr" title="点击转IVR"></i>
  147. </div>
  148. </div>
  149. </div>
  150. <div class="head_form form-horizontal">
  151. <div class="form-group clearfix">
  152. <!--<input type="hidden" id="head_form_customer_id" value="" />-->
  153. <label for="head_form_name" class="col-sm-4 control-label">姓名</label>
  154. <div class="col-sm-8">
  155. <input type="text" class="form-control input-sm" id="head_form_name" placeholder="请输入姓名">
  156. </div>
  157. </div>
  158. <div class="form-group clearfix">
  159. <label for="head_form_tel" class="col-sm-4 control-label">电话</label>
  160. <div class="col-sm-8">
  161. <input type="text" class="form-control input-sm" id="head_form_tel" placeholder="请输入电话">
  162. </div>
  163. </div>
  164. <div class="form-group clearfix">
  165. <label for="head_form_tel" class="col-sm-4 control-label">邮编</label>
  166. <div class="col-sm-8">
  167. <input type="text" class="form-control input-sm" id="postcode" placeholder="请输入邮编">
  168. </div>
  169. </div>
  170. <div class="form-group clearfix">
  171. <label for="head_form_phone" class="col-sm-4 control-label">email</label>
  172. <div class="col-sm-8">
  173. <input type="text" class="form-control input-sm" id="email" placeholder="请输入email">
  174. </div>
  175. </div>
  176. <div class="form-group clearfix">
  177. <label for="" class="col-sm-4 control-label">来电时间</label>
  178. <div class="col-sm-8">
  179. <time class="ldtime"></time>
  180. </div>
  181. </div>
  182. <div class="clearfix">
  183. <button id="head_form_btn_reset" type="button" class="head_form_btn head_form_btn_reset pull-left">清空</button>
  184. <button id="head_form_btn_save" type="button" class="head_form_btn pull-right">保存</button>
  185. </div>
  186. </div>
  187. </div>
  188. </div>
  189. <!--右侧内容-->
  190. <div class="ldtp-cr col-sm-9">
  191. <ul class="ld-service clearfix">
  192. <li style="border-bottom:1px solid #1AB394;" class="cr-click">新增工单</li>
  193. <!--<li style="border-bottom:1px solid #243747;">历史记录</li>-->
  194. <!--<li style="border-bottom:1px solid #67aefe;" class="KF">历史工单</li>-->
  195. </ul>
  196. <div class="ld-sercon">
  197. <!--新增工单-->
  198. <div class="complain order_form" style="display:block;">
  199. <form class="form-inline clearfix" id="order_form">
  200. <div class="form-group col-md-12 clearfix">
  201. <label class="col-md-2">工单类型:</label>
  202. <div id="order_type" class="col-md-10 r_order_type">
  203. <label class="radio-inline">
  204. <input type="radio" name="wotypeRadios" value="1" checked="checked"> 咨询
  205. </label>
  206. <label class="radio-inline">
  207. <input type="radio" name="wotypeRadios" value="2"> 投诉
  208. </label>
  209. </div>
  210. </div>
  211. <div class="form-group col-md-12" id="order_handles">
  212. <label for="order_handle">科室名称:</label>
  213. <select class="form-control input-sm selectpicker" id="order_handle" data-live-search="true">
  214. <option value="0">请选择科室</option>
  215. </select>
  216. </div>
  217. <div class="col-md-12 row">
  218. <div class="form-group col-md-4">
  219. <label for="order_name"><b class="text-red">*</b>客户姓名:</label>
  220. <input type="text" class="form-control input-sm" id="order_name" placeholder="请输入客户姓名">
  221. </div>
  222. <div class="form-group col-md-4">
  223. <label for="order_tel"><b class="text-red">*</b>联系电话:</label>
  224. <input type="text" class="form-control input-sm" id="order_tel" placeholder="请输入联系电话" readonly>
  225. </div>
  226. </div>
  227. <div class="form-group col-md-12">
  228. <label for="order_reception" class="consult">咨询内容:</label>
  229. <textarea id="order_reception" rows="3" cols="20" class="form-control" placeholder="请输入反馈内容"></textarea>
  230. </div>
  231. <div class="col-md-12 clearfix order_transfer" id="order_transfer_depts">
  232. <div class="form-group drop_down col-md-4">
  233. <label for="order_transfer_dept">接收部门:</label>
  234. <input type="text" class="form-control input-sm" id="order_transfer_dept" data-id="0" placeholder="请选择部门" autocomplete="off" />
  235. <span class="caret"></span>
  236. <div id="reginsTreeView" class="hidden"></div>
  237. </div>
  238. <div class="form-group col-md-4">
  239. <label for="order_receiveUser">接收人:</label>
  240. <select class="form-control input-sm selectpicker" id="order_receiveUser" data-live-search="true">
  241. <option value="0">请选择接收人</option>
  242. </select>
  243. </div>
  244. </div>
  245. <div class="form-group col-md-12">
  246. <label for="order_remarks">备注:</label>
  247. <textarea id="order_remarks" rows="3" cols="20" class="form-control" placeholder="请输入备注"></textarea>
  248. </div>
  249. <div class="form-group text-center col-sm-12">
  250. <button type="button" class="btn bton btn-sm" id="save_order">创建</button>
  251. <button type="button" class="btn bton btn-sm" onclick="cleanOrderForm()">清空</button>
  252. </div>
  253. </form>
  254. </div>
  255. <!--历史记录-->
  256. <div class="complain">
  257. <div class="ld-sercon-con clearfix">
  258. <div class="Ps-chaxun form-inline clearfix">
  259. <div class="form-group time-box">
  260. <i class="tub fa fa-calendar"></i>
  261. <input class="form-control search_time" type="text" id="old_scTime" placeholder="请选择开始时间和结束时间">
  262. </div>
  263. <div class="form-group">
  264. <span itemtype="1" class="searchbtn"></span>
  265. </div>
  266. </div>
  267. <div class="table-responsive col-sm-12" style="padding-left: 0;">
  268. <table id="oldlist" data-row-style="rowStyle" data-query-params="queryParams">
  269. <thead>
  270. <tr>
  271. <th data-field="CallNumber" data-align="center" data-formatter="Code">编号</th>
  272. <th data-field="CallNumber" data-align="center">电话号码</th>
  273. <th data-field="FilePath" data-formatter="setCode" data-align="center">录音</th>
  274. <th data-field="CallType" data-formatter="callType" data-align="center">呼叫方向</th>
  275. <!--<th data-field="DealType" data-formatter="dealType" data-align="center">是否回访</th>-->
  276. <th data-field="CallState" data-formatter="states" data-align="center">呼叫状态</th>
  277. <!--<th data-field="IsDeal" data-formatter="isDeal" data-align="center">是否处理</th>-->
  278. <th data-field="UserCode" data-align="center">坐席工号</th>
  279. <th data-field="UserName" data-align="center">坐席姓名</th>
  280. <th data-field="TalkStartTime" data-align="center">通话开始时间</th>
  281. <th data-field="TalkEndTime" data-align="center">通话结束时间</th>
  282. <th data-field="TalkLongTime" data-align="center">通话时长(S)</th>
  283. </tr>
  284. </thead>
  285. </table>
  286. </div>
  287. </div>
  288. </div>
  289. <!--历史工单-->
  290. <div class="complain">
  291. <div class="ld-sercon-con clearfix">
  292. <div class="Ps-chaxun form-inline clearfix">
  293. <div class="form-group time-box">
  294. <i class="tub fa fa-calendar"></i>
  295. <input class="form-control search_time" type="text" id="con_scTime" placeholder="请选择开始时间和结束时间">
  296. </div>
  297. <div class="form-group">
  298. <span itemtype="2" class="searchbtn"></span>
  299. </div>
  300. </div>
  301. <div id="zxlbs" class="table-responsive col-sm-12" style="padding-left: 0;">
  302. <table id="orderlist" data-row-style="rowStyle" data-query-params="queryParams" data-pagination="true">
  303. <thead>
  304. <tr>
  305. <th data-field="wostate" data-align="center" data-formatter="formatterState">工单状态</th>
  306. <th data-field="wocode" data-formatter="formatterWorkOrderID" data-width="10%" data-align="center">工单编号</th>
  307. <th data-field="channel" data-align="center" data-formatter="formatterChannel">渠道来源</th>
  308. <th data-field="province" data-align="center" data-formatter="formatterLocation">省市</th>
  309. <th data-field="projectname" data-align="center">项目名称</th>
  310. <th data-field="repairreplace" data-formatter="formatterRepairPlace" data-align="center">报修地点</th>
  311. <th data-field="repairtime" data-align="center">报修时间</th>
  312. <th data-field="createuser" data-align="center" data-formatter="formatterCreateuser">报修人</th>
  313. <th data-field="contactway" data-align="center">联系方式</th>
  314. <th data-field="faultdescripe" data-align="center" data-formatter="formatterContent">设备名称</th>
  315. <th data-field="" data-align="center" data-formatter="formatterToUser">接单人</th>
  316. <th data-field="score" data-align="center" data-formatter="formatterScore">满意度</th>
  317. </tr>
  318. </thead>
  319. </table>
  320. </div>
  321. </div>
  322. </div>
  323. </div>
  324. <!--右侧下方内容区-->
  325. <div class="ldcr-bottom hidden" style="margin-top:10px;">
  326. <div class="ldcrb-top clearfix">
  327. <ul class="clearfix">
  328. <li style="border-bottom:1px solid #69cbd0; background: #000;color: #fff;">知识库</li>
  329. </ul>
  330. <div class="ld-search">
  331. <div class="sear-inp">
  332. <input type="text" class="search" placeholder="搜索问题、内容或者标题" />
  333. </div>
  334. <div class="searIcon">
  335. </div>
  336. </div>
  337. </div>
  338. <div class="detail-con">
  339. <ul></ul>
  340. </div>
  341. </div>
  342. </div>
  343. </div>
  344. <!--来电弹屏结束-->
  345. </div>
  346. <script src="../js/autosize/autosize.min.js"></script>
  347. <script src="../js/bootstrap-select/js/bootstrap-select.js"></script>
  348. <script src="../js/bootstrap-select/js/i18n/defaults-zh_CN.js"></script>
  349. <script src="../js/bootstrap-treeview/bootstrap-treeview.min.js"></script>
  350. <script src="../js/laydate/laydate.js"></script>
  351. <script src="../Script/Common/regexs.js"></script>
  352. <script src="../js/main.js?v=1.5"></script>
  353. <script src="../equipmentOperationManage/js/equipmentCommon.js"></script>
  354. <script src="callScreen.js?v=201904151454"></script>
  355. </body>
  356. </html>